10 Best 5 star hotels in Adelanto, CA (2022)

Tiffany L

5 STARS 🌟 for the friendliness of the staff and the cleanliness of the roomHowever minus 2 stars for the door not sealed properly, it was not a big problem at first, the first 2 nights were warm, but then the 3rd and 4th nights were really chilly, so the cold wind kept coming through, not to mention some half-wits smoking cigarettes and Marijuana outside of non smoking rooms Plus, the heater was super loud, so much so that we couldn’t sleep with it on cold nights

The walls are extremely thin, on our last night’s stay, some female neighboring guest conducted her “business” throughout the night, her sound effects and banging on the wall were offensively disturbingMaybe we’ll give it chance and try upstairs next time

Jason Larsen

We checked in to room 112 Wed 4/13/22, a little after 9pm We were in town for a funeral for two nights My daughter Just hit 10 months and is impossible to keep from crawling everywhere

After just 20-30 minutes of crawling, you can see from the pictures of my daughter how clean the carpet was We were disgusted She would’ve been better off crawling on the asphalt in parking lot, so long as she could dodge the needles The hotel staff agreed when I told one young lady at the front desk the morning of 4/14, and she assured me she would inform her manager, and they would be in contact Didn’t hear a peep So upon check out the following morning, today 4/15, we informed the nice young woman working the front desk Again, she seemed as appalled as us, and said she would inform her manager She even radio’d housekeeping that 112 needed the carpet deep cleaned Even asked me to email the pictures asking with contact info, which I did Fast forward several hoursAll day driving today, and not a word from the management, soi figured it was about time to let everyone see and hear how disgusting this place really isEdit, you had 48 hours to “make amends”, and didn’t even contact us to apologize or offer to clean or switch our room In fact you didn’t do a thing until this review was posted I think it’s good that potential future guests know where your priorities are

Linda Swearington

They lie to you and don’t do what they say I fell and was severly injured tripping on the floor mat entering the lobby Taken via ambulance to he ER where I spent 4 hrs

Upon returning I asked for an accident report so I could fill one out and was told they didn’t have any I asked to speak to the manager and was told they weren’t available but they would have him call Had to eventually call corporate office and complain where they assigned an incident number to my accident I recieve a call from the desk clerk who told me they filled one out and gave me the same number that corporate had assigned to the incident I have requested a copy, to review for accuracy since I was unable to fill it out, and was told they would e-mail me a copy As of a week later I still have not recieved it They felt they were courteous in refunding half of my two night stay but I had to ask for a refund and that was all they were willing to offer and that was after corporate had contacted them