5 star hotels in Alabaster, AL

1. Hampton Inn & Suites Birmingham-Hoover-Galleria (3-star hotel)

About this hotel

This straightforward hotel is a 10-minute walk from Riverchase Galleria mall and 13 miles from baseball games at Regions Field.The laid-back rooms include free Wi-Fi, flat-screen TVs and custom-designed beds, plus desks, microwaves, minifridges and coffeemakers. Suites add sitting areas with sofabeds, and some have whirlpool tubs.Complimentary amenities include parking, and hot breakfast or weekday breakfast bags to go. There’s also a gym and an indoor pool, as well as a business center, 3 meeting rooms and a coin-operated laundry.

Things You Need to Know

  • Guests praised the clean rooms
  • 7 min drive to Aldridge Botanical Gardens
  • One of the few hotels in the area with room service
  • Guests liked the friendly service
  • Guests mentioned lobbies 10 times
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Bryan Maloney

We arrived fairly late on a Saturday night 8/6/22 Traveling with friends they made the reservation for us and we just paid it on our card once we arrived Hotel is nice and staff at front desk seemed nice

Our room was not very clean and there was pink mold on the bathtub which made me realize it had not been cleaned or sterilized I took pictures and showed the lady at the front desk and she said she would alert the housekeeping staff (it was never cleaned while we were there) the next morning I wanted a strong coffee so I went to Starbucks which is next door and decided to get gas while I was out so that I would be ready to hit the road after breakfast I went to eat at 9:20am with breakfast ending at 10am there was no eggs, no grits, and other items were gone I asked the lady who was working the breakfast area and she stated I am sorry but it is first come first served and it is until we run out I informed her that breakfast is stated to end at 10am and it is just 9:20am and I am a paying guest just like everyone else and I should be able to eat what is offered to others It does not take much to cook grits or eggs She refused to do so and said I am sorry I am not cooking anymore We do not want there to be waste there were at least 4 other guests who came down and had the same experience I told the front desk of my experience with the pink mold, and the breakfast and I asked for a manager to call me back I did not hear anything so I called and left a message again on 8/11/22 As of 8/23/22 I still have not heard from any manager concerning my issues I assume at this point that they do not care I blog about vacations and I constantly post and download information about great places to stay on specific routes of travel I decided to wait to post a review until I knew how management was going to respond, but since they didn’t I decided to let people know this hotel is NOT a place I would stay again

Cara I Doyle

Background for context: I have been a Hilton Honors member for 21 years and consistently stay at Hampton Inn hotels This review is specifically for the Hampton Inn & Suites Birmingham-Hoover-GalleriaFrom the exterior, this hotel looks new and nice

Customer service is fine I was greeted by the front desk staff with a smile I did not receive any acknowledgement or free water for HH status, but I was tired and it was late, so I didn’t pushI’ve organized my feedback by roomFirst Room – Room 512- Large roach – did not stay long enough to inspect the room, immediately left and asked for another room But where there is one roach there is typically moreSecond Room – Room 410- Ant traps in the bathroom – a FIRST, I’ve never seen bug traps in a Hampton Inn- The thermostat did not work The AC never turned off and was going full blast,luckily I love a cold room and packed layers- There was hair on the bathroom floor (not mine)- The tub drain was clogged, so I stood in a few inches of water during the shower ​- Pink mold in the corners of the bathtubI stayed for 2 nights and was out of the room during the day until late There was no one at the front desk when I arrived at night and departed to leave any feedback I honestly was too nervous to get another room for fear it was going to be even worseAll in all I would NOT recommend this hotel 100% satisfaction is NOT guaranteed if you decide to stay here I will be visiting the area for work again and will not be staying here I’ve also notified my company of the state of this hotel, so others will not book a stay

Andy L.

The pool area was nasty and filthy The pool was really cloudy, and the whole area smelled awful Lots of trash on the floor

The hot tub was also underfilled by about 10 inches – a pretty clear indicator that it hasn’t been serviced in a long time When you turn on the jets, it just sprayed water everywhere because the water level was just at or below the jet level Normally I wouldn’t care so much, but I spent $310 for one night and had small kids who wanted to enjoy the pool area I wouldn’t let them go in the pool because it didn’t look clean or safe

2. Best Western Plus Bessemer Hotel & Suites (2-star hotel)

About this hotel

This casual hotel off I-20 is 3 miles from Alabama Adventure and Splash Adventure water park, and 20 miles from the University of Alabama Birmingham School of Medicine.Relaxed rooms have flat-screen TVs and free Wi-Fi, as well as minifridges, microwaves and coffeemakers. Suites add kitchenettes and/or seating areas with pull-out sofas. Kids stay at no charge with an adult.Hot breakfast and parking are complimentary. Amenities include a seasonal outdoor pool and an exercise room. There’s also a business center. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the rooms, which have refrigerators
  • 8 min drive to the Alabama Splash Adventure
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 11 times
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Jean Britt

We feel very fortunate to have stayed at this hotelIt was a nice place, Clean, and well maintained The best part was meeting the sweetest young lady, Latoya! From The time we checked in to checkout she was gracious and fun So very helpful and funny

I want BW know the have a precious gem with her and I certainly urge you to keep her happy and with the organization She made our stay special with her kindness and personality You are a successful person,Latoya

Kelly Hoffman

We would return here, after staying 22 nights for business The staff were all friendly, the area is safe and convenient, the rooms are bigger than most, breakfast had hot items, fitness and pool were fully open, and prices were good Only downsides were no HBO like the channel guide listed (62 basic cable channels), and the carpet/furniture are more worn than they look in pictures, BUT rooms were clean and comfortable

These rooms were also more soundproof than a lot of other hotels Kimberly and Cheryl were standout employees, and management (Anup and Tamara) were great to work with

Sheila Poppell

Have stayed in this motel for the last 6 years, every year to hit Alabama splash adventure This year it wasn’t up to par, asked for adjoining rooms, didn’t get it, refrigerator was warm and stinky, no one came to clean the rooms while we were out When I checked on it, they said it was cleaned at request only

If I had been told that I would have requested it, no clean towels were left for us, plus the rates practically doubledetc Very disappointed in our trip this year

3. Hampton Inn & Suites Birmingham/280 East-Eagle Point (3-star hotel)

About this hotel

Next to the Village at Lee Branch shopping center, this modern hotel is an 8-minute walk from Eagle Point Golf Course, a 2.1-mile drive from Lunker Lake and 3 miles from Treetop Family Adventure.Casual rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels, and coffeemakers. Studio suites add living areas with pull-out sofas, microwaves and minifridges.Free perks include parking, daily hot breakfast and weekday breakfast bags to go. There’s a gym and an outdoor pool with a sundeck, plus a snack shop, a business center and meeting space.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • Guests praised the beds
  • 18 min drive to the Birmingham Zoo
  • Guests praised the friendly service
  • Guests mentioned refrigerators 20 times
  • Guests mentioned microwaves 15 times
  • The fitness center has elliptical machines

Feedback From Real Customers

A. Jennings

We go into town a little early, but our room was ready at 1pm and very clean We were very appreciative to check in early in the middle of our soccer tournament day At the end of the day we enjoyed the pool for several hours and at dinner poolside

The area was very clean The kids had some hot chocolate in the lobby on the way up to the room Thanks so much to the night staff on 8/20 that was very patient with our kiddos The gentleman at the front was so kind and helpfulOur room was very clean The beds were cozy and the air conditioning was cold It was very spacious for my daughter and I The bathroom area was also very cleanBreakfast the next day started at 7, but hot coffee was available at 615 The breakfast area was crowded but there was mostly enough seating for everyone Yogurt, breads, eggs, sausage, waffles, fresh blueberries, and waffles were availableWe had a great stay Thanks so much!

Amy LaBellarte

Had a wonderful stay there! We traveled from Chicago so my daughter could visit friends in the area Got there on Thursday night and the girl behind the desk was very nice Rooms were exceptionally clean

We stayed til Saturday morning and then traveled on to Louisiana for a wrestling show my husband was working On our way back from Louisiana we had to stop back to drop a friend off and we had no problems staying there again The guy behind the desk this time went above and beyond to accommodate us He saw I had knee brace on and offered me a wheelchair to get up to our room Rooms again were exceptionally clean Such a nice place to stay My family and I have decided that the next time we visit we will definitely stay there again

Shawanda Thompson Chapman

The hotel was ok and some the staff were nice However PLEASE pay attention the your credit card statement once you’ve checked out My card was charged FIVE times for ONE room

Once contacted the manager on duty apologized but was uninterested in explaining why or how this had happened He asked if I give five days and call back to see if the charges were gone Just horrible in my opinion I’m a Hilton Honors member and he offered nothing for the inconvenience that this has caused me

4. Renaissance Birmingham Ross Bridge Golf Resort & Spa (4-star hotel)

About this hotel

This upscale hillside property is 12 miles from both the Birmingham Botanical Gardens and the Birmingham Zoo.Polished rooms have marble bathrooms with designer toiletries, plus balconies with garden or pool views. All quarters also feature flat-screen TVs, desks with ergonomic chairs, minifridges and coffeemakers. Wi-Fi and room service are available.There’s a cathedral-ceilinged lobby, as well as a lounge, 2 restaurants serving American and Mediterranean fare, and a coffee shop. The resort also offers a fitness center with an indoor heated pool, an outdoor pool and a hot tub, along with a business center and 21,000 sq ft of meeting space.

Things You Need to Know

  • 5 min drive to RTJ Golf Trail at Oxmoor Valley
  • Guests praised the rooms but some complained about the kitchenettes
  • Some guests disliked the bathrooms
  • Guests liked the friendly service
  • Guests praised the restaurant
  • Guests mentioned “Massage” 30 times
  • Guests praised the grounds

Feedback From Real Customers

Namy Nguyen

Great service, very clean refreshment room We got a room with a nice view over the golf course A lady who did a check in for us told us that our room is not ready yet probably about 30 minutes or so

So we decided to wait for it As we were waiting about 45 minutes for the room that we were supposed to wait for but then she said we are getting a room downstairs instead Somehow she messed up and gave the room we were waiting for to someone else However, We are Thank you to another Gentleman who fixed it so we have a different room upstairs as we wanted it upstairs with fresh air He even gave us a nice compliment

Vanesa P

We loved the breakfast so much we invited family with dietary restrictions to eat there with us Even the gluten, dairy, egg, and nut free relative was happy When we returned home my daughter wouldn’t eat the breakfast I made in the hopes that one of Chef Billy’s delicious omelettes would appear

We also loved the pool and the 4th of July celebrations that took place on the 3rd The only complaint was with housekeeping For some reason this luxury hotel has decided not to clean the rooms every day You have to request every day that you want the room cleaned Even though we went through the motions of requesting the room to be cleaned each day they would not always come That led to having to request more towels and shampoo The shampoo arrived, but not the towels We ended up borrowing towels from the pool area when needed I think the housekeeping issues may be due to staff shortages Overall we would return to Alabama to stay at this hotel It made our trip worthwhile

Shawn

What a beautiful resort Definitely top 10 the best hotels I’ve been fortunate to stay at From the moment you arrive to the moment you leave, the entire staff from the front desk, bartenders, concierge and maintenance crew was on point

I stayed 2 nights and got to say, I got the best rest I’ve had all year It may have been from all our meetings and training we did during the day But the moment my head hit those comfy pillows, I was out cold The beds are beyond comfy, with the right amount of support The room was amazing and very spacious The pool is amazing and definitely kid friendly The food is top tier as well All of these things are beyond important, especially since I work with one of the most classiest organizations on the planet 🌎, MERCEDES BENZ I attended this year’s EQ Experience and with out a doubt, my manufacturer rolled out the red carpet with our stay at the Renaissance Ross Bridge Golf ⛳️ course (The Castle)

5. Embassy Suites by Hilton Birmingham Hoover (3-star hotel)

About this hotel

A mile from Interstate 459, this laid-back all-suite hotel is less than 1 mile from the Riverchase Galleria shopping mall and 2 miles from the Aldridge Gardens.Relaxed suites include dining tables and living rooms with pull-out sofas, as well as free Wi-Fi and flat-screen TVs. All offer minifridges, microwaves and coffeemakers.An area shuttle and hot breakfast are complimentary, as is an evening reception with light appetizers and drinks. There’s also a colorful cafe, a lobby lounge and an indoor pool, plus a fitness center, a business center and a coin-operated laundry. Parking is available.

Things You Need to Know

  • Guests liked the large rooms
  • 8 min drive to Aldridge Botanical Gardens
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned lobbies 35 times
  • The hotel has a nightclub
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Rhonda Bennett

Embassy has a reputation of excellence I’ve stayed at many Embassy locations however, my most recent visit to Hoover, left me upset and disappointed! I was unable to check into my room upon arrival, and waited an additional hour and some change before I even saw a room The hallways were filthy, my room was less than clean

There was a stain on the sheets, a splatter of something on the dresser, stains that resembled vomit on the bathroom door, and a spider/cobwebs on the ceiling I was outraged! I was unable to immediately address the situation because I had to rush and get dressed for a function, for which I was 45 minutes late Did I mention my room was unavailable an hour after the original check-in time? Anyway, upon return from my engagement, I had to park in the adjoining parking garage The elevator leaving the garage was filthy and wreaked of urine I felt unsafe! It was accessible without a key card I tried my best to push past the short comings of this location, and consider the hotel may be understaffed I looked forward to a good night’s rest That was short lived! My bed was hard as rocks There was no bounce or give to the mattress To top it off, there was a miniature dog next door barking periodically through out the night It was HORRIBLE! At check out,I expressed my concerns with the attending clerk and he stated I should be compensated for my bad experience He gave me the manager’s card and said he would write a note explaining my concerns He also stated the manager would call me today to discuss how I should be compensated I still haven’t heard from the manager, even after I called and left a voicemail The best thing about my stay was the omelette! I will take my complaints to the next level since local management can’t be bothered I urge corporate to reevaluate the occupancy levels at their hotels If there are 200 rooms, and only 100 guests can be served effectively, do that and maintain a level of excellence until staffing is sufficient

Canda White

The bed felt like a cloud!! I was so obsessed with it we look to see the brand! The breakfast was AMAZING!! Pool was nice and heated I had steak for dinner my husband ask for a peace and I did not share it at all!! I truly enjoyed myself!! Nothing bad about my experience at this hotel it was exactly what I was looking for money well spent!

Jase Wrigley

Stan is the man!!! The rooms are clean, modern and very nice The lobby is great But the bar is the BOMB – great food, music and atmosphere and that’s where Stan is

Super personable, professional and friendly We had a great time during our stay in in large part because Stan was so great We’ll be back when we’re in Hoover again and look forward to to hanging out again with the man! Thank you Stan!

6. Fairfield Inn & Suites by Marriott Birmingham Bessemer (2-star hotel)

About this hotel

Next to a field, this straightforward hotel off I-20 and I-59 is 3 miles from Alabama Adventure & Splash Adventure water park, and 23 miles from Birmingham-Shuttlesworth International Airport.Bright, unassuming rooms offer free Wi-Fi and flat-screen TVs, as well as coffeemakers, minifridges and microwaves. Upgraded rooms add whirlpool tubs, while suites have separate living areas with pull-out sofas.Parking and hot breakfast are complimentary. There’s an indoor pool, a hot tub and a fitness center. Other amenities include a business center and a meeting room, in addition to coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms, which have coffee makers
  • The unassuming rooms have microwaves
  • 4 min drive to Bessemer Indian Mounds Site (approximate)
  • Guests praised the friendly service
  • Guests mentioned hot tubs 14 times
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

ireeloveslife “Iree” Noble

The staff is very friendly and accommodating Jared was extremely helpful, going the extra mile to help us bring some items to our room The room was clean and beds are comfortable

We had a really good night sleep We ate the free breakfast and it was delicious This is right off the interstate so this is the perfect place to rest between travels I recommend this hotel

GMOM#1

This hotel is the best I’m glad I stayed here with my family The staff was so friendly whenever I asked for anything they helped me without hesitation The complimentary breakfast with so good it had plenty to choose from

The hotel was very clean everywhere I went in the hotel was clean even the stairway was clean The hotel location is great close to shopping, restaurants, gas station and attractions I most definitely will stay again if I’m ever in town

7. Candlewood Suites Alabaster, an IHG Hotel (4-star hotel)

About this hotel

Set back from the highway and overlooking woodland, this functional all-suite hotel is 2 miles from Buck Creek Park, 8 miles from Ebenezer Swamp Ecological Preserve, and 24 miles from the center of Birmingham.Understated suites feature free Wi-Fi, plus flat-screen TVs. They also come with full kitchens, plus living and dining areas. Long-stay options are available.Amenities include a gym, a snack bar, a laundry and a terrace. Parking and meeting space are available.

Things You Need to Know

  • Guests liked the rooms and praised the kitchenettes
  • 10 min drive to Corbin Farms Winery
  • Guests praised the friendly service

Feedback From Real Customers

Matthew Patterson

Top Notch establishment! I travel the country for work, so I have stayed in all sorts of hotels Candlewood is the best for a extended stay The price is never the lowest on the market and there’s a reason why

IHG hotels are always in good places, either pretty safe areas of that town if not in the safest areas so you don’t have to worry about your belongings or vehicles The services they offer you cant get other places The pantry always has home essentials and a verity of snacks and drinks as wellThat section was about Candlewood in general Now let me tell you about this hotel in Alabaster The staff is beyond nice, management is on point with questions or concerns Pets are allowed! The pantry has most basics you want, a snack or if you need Laundry detergent The rooms are not only clean, they look brand new! Since Covid lots of hotels no longer do cleaning services while the room is occupied This location does If you have questions, concerns or suggestions on the room the staff and management is always there to listenI highly recommend this location for your stay

Samantha Little

Not sure if they went thru a remodel/deep clean but this hotel was great! Did not experience issues in other reviews, and I’m very particular when it comes to hotels since I travel a lot Room was good size, clean, and had everything you needed for the kitchen The fridge freezer even makes ice so you don’t have to leave the room for that

Cool to see they had specialty appliances and games you can sign out I didn’t realize it was a pet friendly hotel until we left, the hotel doesn’t smell of pets or any musty smells Jasmin at the front desk was so nice and helpful as we had multiple people come in at different times, and she was on it!! Will stay here again!

8. Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria (3-star hotel)

About this hotel

This extended-stay hotel off Interstate 65 is 3.6 miles’ drive from shopping and dining at Riverchase Galleria and 2.6 miles’ drive from concerts at Oak Mountain Amphitheatre.Contemporary rooms, from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs with premium cable channels.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and a free grocery shopping service, plus a business center and coin laundry. Additional amenities include a fitness room, an outdoor pool and meeting space.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • The rooms have TVs
  • 9 min drive to Aldridge Botanical Gardens
  • Guests praised the service

Feedback From Real Customers

Kristal Ledbetter

Bathroom does not have a vent therefore there is mold all around the ceiling borders There is no tub The shower constantly drips and splashed onto the floor

The bathroom door doesn’t close properly There are zero USB ports anywhere in the room Paint jobs are super sloppy There was a pubic hair on the pull-up beds mattress cover Our room overall is very run down Nothing like Homewood Suites we’ve stayed in before Overall not very clean in my opinion Do not recommend

Justin Slaughter

Hotel in a quiet area just off I-65 Rooms were OK with a few minor issues A?C unit ticked at times, but not enough to disturb sleep

Some low level maintenance needed though as had broken lampshade and remote control battery cover taped on with a band-aid Breakfast was just OK as well Was expecting a larger hot breakfast and there were no waffle makers Pool was also closed just before our arrival for a month in peak summer season!

Lady Liberty

What a waste of the Hilton name Recently stayed here for a month (work) and staff cleaned the room once Had to BEG for fresh towels, which they tried not to give

They didn’t take the trash out, so I did myself, but they were out of liners every time I asked Also ran out of toilet paper, so I bought my own The housekeeper stole my TP the ONE time they cleaned I asked for housekeeping countless times and they never showed up Maybe I was better off since they are thieves Shower dripped constantly my entire stay Stains on the bed coversUpdate to the GM reply I did talk to the front desk staff many times They did nothing to help And don’t lie saying you followed your cleaning frequency policy, because you didn’t There was no do not disturb signon the door What a poor attempt to defend your thieving lazy staff

9. Hampton Inn & Suites Birmingham-Pelham (I-65) (3-star hotel)

About this hotel

This casual hotel is 4.9 miles from the Pelham Racquet Club and 6.3 miles from Oak Mountain State Park trails.The traditional rooms have free Wi-Fi, flat-screen TVs with HD channels, work desks (plus ergonomic lap desks) and coffeemakers. Suites add living space with pull-out sofas and whirlpool tubs.Free perks include parking, a hot breakfast buffet and weekday breakfast bags to go. There’s also an athletic track, an outdoor pool and a fitness center.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • The rooms have refrigerators and TVs
  • Some guests disliked the bathrooms
  • 12 min drive to Aldridge Botanical Gardens
  • Guests praised the friendly service

Feedback From Real Customers

Bev Green

The hotel itself was clean Good water pressure in the shower The staff was friendly

Now I will explain the reason for the two stars The most important thing to me on an overnight stay in a hotel is a good night’s sleep The mattress on the bed was horrible! I was lucky to get 2 hours sleep if that I had springs poking me all night They really need to upgrade their mattresses

Jim Fineis

The staff was nice, but the facility itself shows an immense amount of wear and age Everything was clean and organized, but everything in my guest room needed to be replaced from the televisions to the doors which were warped and coming apart to the shower which had missing caulk The staff did the best they could with the well-worn facility

evelin pineda

Not the best stay As we walked in our room you could feel it musty A shelf on the bathroom wall was close to falling off

The juices in the morning for breakfast were watered down Coffee didn’t even taste like coffee Not a lot of selection for breakfast either and not enough Not well prepared and not well managedNot what we expect from Hampton Inn

10. Holiday Inn Express & Suites Alabaster, an IHG Hotel (3-star hotel)

About this hotel

Set in a commercial area off I-65, this relaxed, modern hotel is 9 miles from Oak Mountain State Park. It’s 29 miles from the Birmingham–Shuttlesworth International Airport and 14 miles from shopping at Riverchase Galleria.Bright rooms with a contemporary vibe have complimentary Wi-Fi, flat-screens, minifridges and microwaves, plus iPod docks, and tea and coffeemakers. Suites are available. Kids age 19 and under stay at no charge with an adult.A buffet breakfast and parking are free. There’s a casual dining area and a hip lounge, plus an indoor pool, a business center and a 24-hour fitness center.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 10 min drive to Corbin Farms Winery
  • Guests liked the service
  • Guests praised the indoor pool

Feedback From Real Customers

Abigail Richard

I reserved three rooms for a concert Not only were my preferences accommodated, all of the rooms were clean and functional The front desk agent was super sweet and patient (my card wanted to give us a little bit of trouble because it’s a new card)

The breakfast was phenomenal My mother enjoyed the pool as well If I’m ever in the area again, this will definitely be the hotel I go to!

Maranda Cristo

When we arrived, it was already late in the evening We had a suite booked for 6 First, the biggest issue was THE AC DID NOT WORK!!!! They tried to tell us it was a switch but that didn’t work and the entire 3rd floor was hot

Others issues were also present The sofa bed had no linens on it or in the closet So I had to go down and get some There was only 3 towels so again, had to go get some The bathroom had no body wash at all No ice in the ice machines The futon mattress looked like it had Cheeto stains on it The floors were so sticky Not worth the $222 spent to stay here The only saving grace was their staff was incredible The overnight check in lady was very kind and the gentleman working breakfast was super hard working

Michael Stewart

Do yourself a favor and do not stay here We were told 4 pillows and a comforter were missing Look at the size of the pillows

How in the world can we take something that big??? We would need a spare suitcase to do that Plus it’s not like they’re not going to notice it missing Evidently it was an internal theft Don’t make the same mistake we did and stay here You could be their next victim

11. Hyatt Place Birmingham/Hoover (3-star hotel)

About this hotel

This modern hotel is an 11-minute walk from the shops of the Riverchase Galleria Mall and a 14-mile drive from downtown Birmingham.The contemporary rooms feature free WiFi, separate living and sleeping areas, pull-out sofas and 42-inch flat-screen TVs. They also come with coffeemakers and minifridges.Amenities include an outdoor pool and a fitness center. There’s also a 24/7 market, a coffee and cocktail bar, a business center and free parking.

Things You Need to Know

  • Guests liked the rooms, which have minibars
  • Guests liked that this hotel is near shopping
  • Guests praised the service
  • Guests liked the restaurant
  • Guests mentioned “shopping malls” 13 times
  • The fitness center has weight machines
  • Guests praised the nightlife
  • Guests praised the outdoor pool

Feedback From Real Customers

Lexi Shepherd

We absolutely loved our stay here They accommodated all of our needs Our dog loved how noise free the rooms are

They had a really nice breakfast with lots of options to choose from From 6pm until 11pm they have a menu you can choose to get dinner from and at all times they have a snack bar if you news to grab a bite to eat The pool is nice and is open until later The rooms looked newly renovated and we enjoyed how comfortable the sheets were and the huge TV! Everything was cleaned immaculately The only strange thing was the AC would completely turn off randomly We had to wake up to turn it back on once That was the only thing we thought was strange but other than that we had a great stay Check out isn’t until 12pm which is amazing!

Mona Govahi

The rooms were clean, very comfortable, and the staff was amazing They went over and beyond to help make our stay enjoyable Beautiful atmosphere inside and outside around that part of the city

This hotel has a lot of comfort items to make you feel at home We’re in town for a stressful business event and coming back to this room was very peaceful I highly recommend this hotel for anyone visiting Birmingham, AL

Peter Martin

The room was adequate, nothing special They were not able to provide the room reserved, (king bed), instead game me two twins The breakfast was again adequate, nothing special, although the coffee was excellent

The location of the hotel is fine but the surrounding area is a challenge There are no sidewalks and it is difficult to get around unless you have a car Don’t expect to walk to dinner unless you don’t mind dodging traffic

12. Holiday Inn Birmingham – Hoover, an IHG Hotel (3-star hotel)

About this hotel

Overlooking Paradise Lake and a 2-minute drive from I-459, this contemporary hotel is 15 miles from the historic attractions of downtown Birmingham.Modern rooms come with flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces with pull-out sofas and dining tables.The facility also offers an American restaurant (where kids 12 and under eat free), indoor pool and fitness center, plus a business center and free parking.

Things You Need to Know

  • 7 min drive to Regions Park
  • One of the few hotels in the area with room service
  • Some guests complained about the furniture but others praised the beds
  • Guests praised the friendly service
  • Guests praised the American restaurant
  • Guests mentioned lobbies 11 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Darla Jones

Due to being shorthanded we had a little wait for our rooms but Kevin at the front desk was wonderful! Apologized about the room not being ready and offered us a cool drink while we waited He got us into the room as soon as it was ready and it was a really nice one Despite being shorthanded it was still a very clean and comfortable hotel

Highly recommend!

Sandra Bair

I booked this hotel for my grandson who was at a wrestling tournament He said the hotel was ok

that it was comparable to a Comfort Inn We thought the breakfast was included like it typically is at a Holiday Inn but the cost for breakfast was $15 which was too steep for breakfast when you can go just about anywhere and get breakfast cheaper than that The cost of the room was already over $200 and to ask to pay for breakfast as well was I thought too much with the hotel not being anything special I will not recommend anyone staying here

kay richards

This hotel does not reflect the clean standards expected from an IHG property Carpet was filthy, and bathroom was not thoroughly cleaned, upolstery was terribly stained and looked worn out Front desk often left unmanned, while clerk is outside on personal phone

I will not stay at this property again and will be more cautious when selecting IHG properties moving forward For years they have been my go to for the cleanliness and comfort, but in these times I cannot compromise on the cleanliness of my rooms while travelling

13. Sleep Inn Pelham Oak Mountain (2-star hotel)

About this hotel

In a commercial plaza off I-65, this relaxed hotel is 1 mile from the Oak Mountain Amphitheater, an open-air music and event arena, and 6 miles from hiking trails at Oak Mountain State Park.Casual rooms feature flat-screen TVs, desks and free Wi-Fi, as well as coffeemakers, microwaves and minifridges.Freebies include hot breakfast, and parking for cars and buses. There’s also a seasonal outdoor pool with a sundeck.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the showers
  • 11 min drive to Aldridge Botanical Gardens
  • Guests praised the service
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Curtis Jackson

We had rode over 500 miles on our Harley’s and it was 9pm and this was our target for the evening 👍🏻 We were greeting at the front desk by a very nice young lady and check in was fast and easy We found the room very nice, clean and cool Coffee was available in the breakfast area and had a good hot shower and a great nights sleep

Breakfast was continental as there was an unforeseen circumstance with the hot breakfast but there was plenty of coffee and muffins, toast, cereal, fruit ……etc! Highly recommend this motel👍🏻 We stayed in a first floor room!

Johnathan Stewart

Today is our 1st day so we haven’t been able to experience much with the hotel However location is very good with lots of restaurants in the area Check in was easy and getting to the room was also

When we entered the room it was nice and cold Decent size for 3 people It has 2 double beds and the bathroom sink is in the room because the bathroom is only large enough for the toilet and shower Breakfast starts at 6am daily No gym but the pool area is nice It is located in the front by the entrance Try to get a room facing the front They have a better view of the pool and restaurants We got room 205

Mark George

I’m not sure why this establishment has such a high rating It’s fairly well maintained But it needs cleaned

When we checked in our first room we had to request another room The odor of mold and mildew was so overpowering that we would have had a hard time breathing in it The second room was better, but still had a peculiar odor Also, the bathroom and shower area is smallThe breakfast was poor Basically anything that could be watered down was This includes the coffee, juice, etc Multiple people had issues with the waffle iron And the condiments were old As an example, the honey had crystals in itHaving a mixed experience with so many things, I’m not sure I would return – considering this was one of the more expensive options in the area

14. Best Western Plus Birmingham Inn & Suites (3-star hotel)

About this hotel

In a commercial area off of US-280, this modern hotel is 4 miles from Veterans Park, which has a war memorial, running trails and playgrounds. Oak Mountain State Park and Amphitheatre is 10 miles away.Relaxed rooms feature free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Some rooms have sofabeds, as do all suites, which add minibars.Complimentary breakfast is served in an airy, cafeteria-style dining room. Other amenities consist of an outdoor pool, an exercise room and a furnished patio. Parking is available.

Things You Need to Know

  • Guests praised the large rooms, which have minibars
  • Guests praised the beds
  • Some guests disliked the bathrooms
  • 15 min drive to the Birmingham Zoo
  • Guests praised the friendly service
  • The fitness center has elliptical machines

Feedback From Real Customers

Susan Wadley

Wow! This place is amazing! Definitely home away from home We arrived early and Mr Kim let us check in early, which was so helpful! Pool was freshly cleaned and so nice

Room was large and spacious and spotless The location is tucked away on a hill, yet close to everything Staff was wonderful Such a clean, homey, amazing place to stay! Would definitely stay here again and highly recommend it to everyone Thank you for making our stay wonderful!

Andrew Rolen

I didn’t, personally, stay at this hotel but my husband has been traveling for business a lot recently and he says this is the best hotel he’s stayed at The rooms are clean and the staff is always pleasant and helpful I made the mistake of booking the wrong Best Western last week and he stayed at the other one one night and then had me switch hotels to this one because he liked it so much the first time he stayed there

I have called in twice with booking questions and spoke with Jin (General manager) both times He is awesome! Whatever he’s getting paid, it is not enough He remembered me even though it had been at least a few weeks and we had only spoken once He has been very polite and very helpful every time that I have worked with him He always greets my husband by name and he says he is always great to deal with I have dealt with a lot of hotels recently (other Best Westerns and other hotel chains) and this location is above and beyond the competition and cheaper then many others out there If ever we need to come back to the area, this is where we will be staying

mdivester9

Where to start?…Dirty, outdated, mediocre breakfast, mild on tub and bathroom For the price of the room, I expected much more The shower is tiny and had mold in the caulking and mold on the shelving

Hole in my closet door The spring on the entry door to my room is not working properly so the door does not shut unless you pull it fully The door handle to the room entry door is wonky and you have to pull up and then down on the handle to enter the room The breakfast is mediocre at best Housekeeping has not come by to take dirty towels and replace in two days of stay One of the worst experiences I’ve had at a hotel recently and I would warn anyone coming to Birmingham not to stay here Take your money somewhere else!!

15. Holiday Inn Express & Suites Bessemer, an IHG Hotel (2-star hotel)

About this hotel

Off interstates 20/59, in an area peppered with businesses, this contemporary hotel is 2.3 miles’ drive from Splash Adventure Waterpark, 11.7 miles’ drive from Tannehill State Park and 18.2 miles’ drive from Birmingham.The modern rooms, some with whirlpool tubs, have desks and flat-screen TVs with cable channels, plus coffeemakers, microwaves and minifridges. There’s also free WiFi and high-pressure showerheads, plus kids 19 and under stay free with an adult. Suites add pull-out sofas and tableware.Amenities include free hot breakfast, an indoor pool and fitness and business centers, plus a 950 sq ft event room and free parking.

Things You Need to Know

  • Guests praised the beds
  • Guests mentioned the rooms are clean
  • 4 min drive to Bessemer Indian Mounds Site (approximate)
  • Guests praised the friendly service
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Heather Young

My stay last night was wonderful The room was extremely clean and the bed was super comfortable The ladies working the front desk were very friendly

Also the lady overseeing our breakfast was amazing and so helpful Location was perfect , only a slight detour from the interstate 100% recommend a stay with them Thanks for the fantastic stay!

Kevo

The AC in the room made noises like a washing machine Asked for another room but couldn’t accommodate We then requested for maintenance but they didn’t come until the next day in which we had to request a second time

After all that, it still made noises Room smelled bad Pool wasn’t heated as specified on the website which was the reason why we chose that hotel

Great One

Frankly, I was disappointed I paid $149 a night for a room with 2 queen size beds and the room had a dank smell to it The second floor has a sign with arrows pointing to the ice machine, however; there isn’t an ice machine on the second floor

I had to go to the first floor for ice The refrigerator worked too well It froze all of the dinks and the baby food and there wasn’t an adjustment knob inside the unit The internet was hit and miss, more miss than hit for me I used the Quality Inn’s internet which can be captured from Holiday Express The biggest and most dangerous concern was the bathtub Considering the current state of obesity in America and especially in the southern states, the tub is small These tubs must have been built for children and adults 130 pounds and under I’m a bodybuilder on the small side of the sport and I was extremely uncomfortable I slipped getting into the tub because there isn’t any sticky grip adhesive on the tub floor and there is only one handrail positioned at the front of the tub and not the back where most normal people enter the shower I went to the fitness room and came back upstairs The fitness room consists of 3 pieces of cardio equipment There are no weight machines Lastly, the pool area I went downstairs to take a dip to cool off from the Alabama heat and walked into a sauna The water was warm and the room was muggy I figured it was a heated pool which would be great in the winter but during the Summer not so good I felt like a piece of chicken being fried for dinnerThe upside to my visit is the front desk staff and location The staff is accommodating and always present at the front desk, unlike other hotels I’ve visited This hotel has a Waffle House next door, although I don’t suggest you visit due to the lackadaisical attitude and behavior of the staff, A Cracker Barrel’s Country Store, Apple Bee’s restaurant, and the Seafood King restaurant which has some of the best fish, cajun fries, and fried mushrooms that you’d eat in that area The Super Walmart, Zaxby’s chicken, and other gas stations and restaurants are nearby as well The parking lot at the hotel is well lit and has a roaming security guard at night for safety There is coffee available throughout the day and night for coffee lovers and finally, there’s breakfast If you’ve never met Gina you will never be the same again after meeting her She runs the kitchen and dining room like a well-oiled machine Her southern hospitality is what I grew up experiencing and she made everyone she came in contact with feel at home and appreciated Gina was the best part of the visit for me and my family, and the Seafood King The food was good considering what she had to work with and it was fulfilling Overall, I rate the place a C+ because of the price and the tubs, otherwise, it would get a B- grade

16. Residence Inn by Marriott Birmingham Hoover (3-star hotel)

About this hotel

Off Interstate 439, this modern all-suite hotel is 3 miles from Aldridge Botanical Gardens and 6 miles from the Oak Mountain Amphitheatre.The contemporary studios come with kitchens and free Wi-Fi, as well as pull-out sofas, desks and flat-screen TVs. Suites add separate living areas.Freebies consist of a breakfast buffet, parking, and weekday evening socials with snacks, plus a grocery delivery service. There’s also a convenience store, an outdoor pool, a fitness center and BBQs. Other amenities include a business center and laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • The rooms have refrigerators
  • 7 min drive to Regions Park
  • Guests liked the friendly service

Feedback From Real Customers

Susan Wadley

Beautiful property and great location! The staff was so friendly and nice The room was spotless and lovely It was so peaceful and quiet

The pool was clean and crisp and the pool towels are actually thick, plush towels We absolutely loved it here and would recommend it to anyone and everyone! Thank you for making our stay wonderful!

Jason Bagby

No real complaints Cute and quiet hotel with a delightful staff Rooms are spacious (some way more than others) and well equipped

I stayed for a week but could have stayed a month no sweat Full size fridge, two cooktop burners, microwave and dishwasher Kind of the standard for a suite Large sinkShower fixtures could use some love Water sprayed annoyingly from my bathtub spout during showers Other in my group had similar woes, leaky toilets, shower headsWater pressure was less than amazingFood and shopping are close by but not necessarily walkableTheres a pool next to a sitting area with twin grills and a putting green away from the road, we really enjoyed that even though the pool was being resurfaced85/10 Thanks for having us

Vince Hart

1) shower drain2) cleanliness of bed and pillows3) cigarette smoking and Marriott app4) elevator inspection expiredUpon arrival we were greeted well and had a good, courteous check in experience However, when we got to the room, see the picture attached, the bathroom was not in order Also, the pillows were soiled with what appears to be pet hair

We found extra pillows in the closet, so, if you’d like to see the condition of the pillows we found on the bed, please check the closet where we left the soiled pillows Next, and I understand this is not the hotel’s fault, the room next to or across from us was smoking cigarettes, and when I went to the Marriott app to IM to let your team know, no one acknowledged my complaint Possibly you might want to check the log to see if anyone was monitoring the instant message capability of the Marriott app? Lastly, as you can see from the elevator pictures, the inspection is past due for posting

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