5 star hotels in Alhambra, CA

1. Courtyard by Marriott Los Angeles Monterey Park (3-star hotel)

About this hotel

Off I-10, this relaxed hotel among commercial plazas is 2 miles from the Vincent Price Art Museum and 3 miles from the 18th-century San Gabriel Mission.Featuring murals, the bright rooms have free Wi-Fi and flat-screen TVs, as well as coffeemakers, minifridges and microwaves. The 1- to 2-bedroom suites add sofabeds. Room service is provided.Dining options include a warm restaurant and a casual bar. There’s also an outdoor pool and a gym. Breakfast and parking are available for a surcharge.

Things You Need to Know

  • 12 min drive to the Japanese American National Museum
  • The fitness center has treadmills and free weights
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Sandy L.

I have to say the location and amenities are good But service is below expectationThe room does not have hair dryer

We went to and called the front desk to request one, the front desk asked us to check closet every time, though we have already checkedAt the time I’m writing the review, the hair dryer is still not delivered after 45 min, and my hair is already dryHonest advice: consider bringing your OWN hair dryer if you don’t have a lot of time waiting them to deliver to your room

jiggbury

Love the location and especially love the design of the hotel and the new hotel smell that radiates throughout the property! It unfortunately also came with new hotel problems! Namely the pools and workout equipment For some reason the pool didn’t have enough chlorine in it and to the point the employee had to close it manually with no closed sign Workout equipment also didn’t turn on and using the weight machines felt like they were about to pop and break gears any moment

At least the room was a lot better with fast wifi and very comfortable beds and sheets! And even a bidet!Checking was very easy with the person popping into existence as soon as you approach the desk!

ShawntéAshley Lewis

I’ve stayed at this property a few times… Every time, the rooms; (cleanliness and comfort) are a 9/10, restaurant food, front desk Representatives; and even their security over exceeded my expectations! No matter the tone of day, checking in is always a breeze, the young ladies/gentlemen at desk are always a delight…One particular evening though; i checked in rather late after work, and had the pleasure of having Joshua check me in… Joshua went far past above and beyond w/his Marriott way of handling things… Thank you Joshua for making me feel happy to have come back, because of service like Joshua, I remain Marriott Loyal!🙌🏾♾🙏🏾

2. Home2 Suites by Hilton Los Angeles Montebello (3-star hotel)

About this hotel

Overlooking Montebello Golf course, this laid-back, all-suite hotel is 2 miles from Vincent Price Art Museum and 4 miles from Montebello Barnyard Zoo. Interstate 710 is 3 miles away.Relaxed suites offer free Wi-Fi, flat-screens and kitchenettes, plus sitting areas with sofabeds. Upgraded suites feature separate living areas.A breakfast buffet is complimentary. Other amenities include an exercise room and an indoor pool, as well as a coin-operated laundry and a colorful lobby lounge. There’s also meeting and event space for up to 60 people.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • 13 min drive to the Japanese American National Museum
  • Guests praised the friendly service
  • Guests mentioned “golf courses” 35 times
  • Guests praised the views
  • Guests liked the fitness center
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

ALFREDO VALENZUELA

From past experience in California Hilton hotels I was expecting for the hotel to be smelling, dirty and rude staff I would highly recommend the hotel as the staff is amazing very professional

The rooms are extremely clean and the noise level was Amazon AC was so cold and no noise what so ever The kids had an amazing time in the pool To top it off we had an amazing view Lake outside our window The breakfast was not bad They do offer a a large amount of options for breakfast kids and adults will enjoy over all the best hotel experience in California so far… not to mention the free parking Indoor or outside Also very close to Santa Monica and universal studios great hotel great staff will definitely be back

Robert Guerrero

Stayed here a few nights on a work trip The room was nice and big with a couch and a desk The location is easy to get to and there are several good restaurants within walking distance

The breakfast here was also better than other Hilton hotels that I’ve stayed at They were serving breakfast sandwiches (sausage, egg, and cheese biscuits/croissants, and ham, egg, and cheese biscuits/croissants) Will definitely stay there again on my next work trip

Adina Garcias

My family and I booked a lake view 2 queen beds, 1 full sofa bed with a kitchen Our stay here was amazing The staff were very friendly and helpful, the free breakfast was great had many options and a waffle bar

Our room had a great view of the golf course and lake, was very clean comfortable and roomy , the kitchen area had a sink , dishwasher, a fridge with a tremendous amount of space for the food and drinks we brought , a microwave and dishes/flatware/toaster/etc my husband and I had our three children with us so the indoor pool was great and not to mention the gym that our two older boys loved as it was 24 hrs There was an area we didn’t get to utilize which was the bbq area that you can bbq out on a beautiful floor level patio area This is a dog friendly hotel which I really wasn’t too sure about as my husband has very bad pet allergies but the staff there has the hotel so clean that you couldn’t even tell that there were any animals there until you saw them My family and I enjoyed this place so much that we extended our stay another day The room service was also great (upon request) They were very friendly and trustworthy Parking was free which was nice and seemed to have plenty of spaces The location was easy to find and in a nice safe area and had many places to choose from to eat close by Our stay at this location was outstanding and will be staying here again for future vacations

3. Best Western Pasadena Royale Inn & Suites (3-star hotel)

About this hotel

Less than a mile from I-210, this unpretentious hotel is 16 miles from concerts and sports events at the Staples Center. It’s 5 miles from Pasadena Convention Center, and the galleries and museums in Old Pasadena.Straightforward rooms come with free high-speed Internet access and flat-screen TVs, as well as minifridges and coffeemakers. Suites add separate living rooms with pull-out sofas.Continental breakfast and parking are complimentary. There’s also an outdoor pool and hot tub.

Things You Need to Know

  • Guests liked the clean rooms
  • 5 min drive to the Los Angeles County Arboretum and Botanic Garden
  • 13 min walk to nearest transit
  • Guests praised the service
  • Guests praised the restaurant
  • Guests praised the breakfast

Feedback From Real Customers

Greg Bennett

The internet was very slow, but everything else was great Easy parking, nice rooms, easy access to the city, good hot breakfastSolis (spelling?) was amazing! We ate breakfast all 3 mornings and she was just so friendly and welcoming to me and my family

We couldn’t help but be in a good mood during and after breakfast She asked about our trip and gave us some tips for the beach and things to do Sometimes hotel staff can be cranky and she was the furthest thing from that I had a great stay and she made it even better!

David Barrio

Reasonable and standard rooms Has two closets for the 2 queen bed Towels are small, and thin

Toilet is powerful but loud AC works well, but make sure to move the curtains behind it so that the cold reaches the room Beds comfortable, but if you have people getting up a lot at night it will make noise Never heard neighbors, so I assume that the walls are fairly soundproof Never heard the freewayBreakfast was pretty good, standard continental stuff Eggs a little too salty Very nice breakfast attendant Not many locations to walk to Has a pool, but I never used itOverall an above average hotel, and I would recommend it

Leslie Spencer

If you’ve been in Southern California this last week of June, you know how horrifically hot it’s been Unfortunately, the power had gone out two days in a row in Altadena, and I couldn’t take the heat/lack of electricity anymore Especially since the outage repair had no definite end in sight

Rather than remain cranky, I opted for some self care and booked a last-minute room at the Best Western Pasadena Royale Inn & Suites Check-in was smooth and my room was clean and comfortable I swam in the sparkling clean pool for the remaining hour it was open Beyond grateful for cold, effective air conditioning, I slept peacefully the entire nightBreakfast service was what made my experience at the Best Western stellar Elise was on duty, and she is extraordinary Her enthusiasm, attentiveness, positivity and friendliness is absolutely genuine You can tell she enjoys interacting with the guests In fact, all the staff I encountered went out of their way to ensure I had a good experienceThank you, Best Western, for helping me cool off, relax, sleep well and smile the next day

4. Hartford Hotel, BW Signature Collection

About this hotel

Off Interstate 10 and within 5 minutes’ walk of eateries, this casual budget hotel is 11 miles from Citadel Outlets mall and 26 miles from Disneyland Resort.Warm rooms provide complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites sleep up to 6 guests.Freebies include parking, a mall shuttle and access to a nearby gym, plus a breakfast buffet served in a simple dining room that features bold artwork.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • 9 min drive to the Mission San Gabriel Arcángel
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests praised the breakfast

Feedback From Real Customers

Mario Sengbusch

The hotel was very clean and the size of the rooms were perfect There were good facilities and the bed was very comfortable The staff was very friendly and helpful

On arrival it was possible for us to upgrade our room and it was overall a very good value for the money The parking lot was very large and free of charge There was even dedicated parking security and the hotel facility was very well maintained overallThe rooms are unfortunately a bit noisy, so we could unfortunately hear our room neighbors during various disputes The times for breakfast are unfortunately only until about 9:30am and the variety could be more

Monica

I loved literally everything but the bed and pillows

bulky pillows that dont feel great to sleep on and a bed that could only be comfortable if it had a pillow top layer added to it Bed Linens weren’t a problem though, they were fairly soft enoughOverall it felt clean, modern, and better than averageFront desk service was better than average with every employee I interacted with They were all welcoming, efficient, and agreeable I was impressed and pleased with every staff member I encountered!I did notice the freeway noise, but not enough to make it a deal breakerBut yeah, the bed unfortunately isI will have to continue to try other properties because unfortunately the sleeping part is too important to me to compromise, at this pointBut thank you Hartford Hotel for all you got right!! It was pretty close to perfect!

Lovely lolow

Every time I come here I love it So peaceful, so clean, so relaxing the beds are like laying in heaven and all the amenities are so worth it Great location for food they also have a great breakfast in the morning

I highly recommend if you have a little extra to spend to come here…the staff put you in a room right away and they are so nice as well!

5. Best Western Pasadena Inn (2-star hotel)

About this hotel

Set 2 miles from the Los Angeles County Arboretum & Botanic Garden, this straightforward hotel off Interstate 210 is 3 miles from Santa Anita Park and 6 miles from the Rose Bowl Stadium.The low-key rooms feature coffeemakers, minifridges and TVs, plus free Internet access.Free amenities include continental breakfast and parking. There’s also an outdoor pool and a hot tub, plus a business center and laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • 4 min drive to the Los Angeles County Arboretum and Botanic Garden
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 12 times
  • Guests praised the breakfast
  • Guests praised the outdoor pool

Feedback From Real Customers

Bruce Parks

We were very happy with our stay here Our room and kingbed were comfortable, and there was ample furniture (even a regular size table and two chairs) to spread our stuff out on Great bathroom – Jet blast toilet (no clogging!) and super clean (tile grout and tub caulk were bright white, no mold or other issues)

Room was relatively quiet though highway noise could be heard due to location Very friendly staff (kudos to Jody in the breakfast room for her cheerful greeting and overall attentiveness) We’re on a cross country drive and this was one of the best hotels in its class that we’ve stayed at

Laura Corbin

Better than the Best Western right next to it but not worth the price They do take AAA though for a discount Bad location but had to be there for work

Definitely not a vacation spot but very good for what was needed Room had a microwave, mini fridge, two comfortable beds, AC, a coffee maker, hair dryer in the bathroom, l It’s of light and curtains for night and a nice TV Staff was great and catered to a wake up call

6. The Langham, Huntington, Pasadena (5-star hotel)

About this hotel

Set on 23-acre grounds in an upmarket neighborhood of Pasadena, this luxe hotel is 2.2 miles from The Huntington Library, Art Museum, and Botanical Gardens, and 19.6 miles from the shops of Rodeo Drive.Elegant rooms, suites and private cottages offer free Wi-Fi, flat-screen TVs, minibars and marble bathrooms. Some have patios and mountain views. Suites and cottages add polished living areas, while some have full kitchens and/or fireplaces.Dining options include a swanky steakhouse, a casual bistro, a bar and afternoon tea in the lobby lounge. The hotel also offers a chic spa, tennis courts, a heated pool and a sundeck with bar service.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 7 min drive to the Huntington Library
  • Guests praised the friendly service
  • Guests praised the swanky restaurant
  • Guests mentioned “brunch” 31 times
  • Guests praised the grounds
  • Guests praised the breakfast

Feedback From Real Customers

Mike S

We stayed 5 nights? and we have no complaints The hotel staff were very friendly and accommodating The rooms were amazing

The breakfast was delicious (the bar with omelettes and Belgian waffles? yes, absolutely!) Even the parking attendants were nice The hotel is located close to all the places we wanted to visit Griffith Park is very close The sunsets are amazing!

Ms Buchanan

We had the perfect stay Everywhere we walked was a photo op The bridge for the family wedding photo was on point

We were there for a wedding and it was 5 star stay Everyone went out of their way to see that we had anything we wanted The wedding location was beautiful It is historic and every detail is well appointed The reception was grand Great dinner, the desert table was second to none and the band was perfect They knew how to play while we ate then had the perfect song list for dancing NO rolling on the river or we are family cheesy tunes Sign of a great band Afterwards we had a beautiful spot to catch up before going to our room and sending up for a late night bite with room service Our room was classically beautiful a tad small but it is a really old hotel We’ll be back!

Shanta Marie

Stylish and refined in its lusciouness… well kept, well manicured with charming gardens, excellent service and services Spa was fab!And get this, the power went out in the area in the middle of my massage and they calmly and sweetly brought in candles to finish and comped me the massage And had backup power so we still had basics

Very nice experience that could have been uncomfortable otherwise

7. Pasadena Hotel & Pool (4-star hotel)

About this hotel

This flashy hotel in Pasadena’s business district is an 8-minute walk from the California Institute of Technology and 12 minutes from Paseo Colorado outdoor mall.Stylish rooms and suites have smart TVs, luxe bedding and Keurig coffeemakers, as well as free Wi-Fi and bottled water, minibars and desks. All come with iPads to adjust room controls and request hotel services. Upgraded quarters offer balconies, mountain views and/or soaking tubs.A restaurant serves Californian and Asian cuisine, and there’s also a glam cocktail lounge. Guests have free access to a fitness center a 9-minute walk from the hotel, and valet parking is available.

Things You Need to Know

  • 7 min drive to the Huntington Library
  • 12 min walk to nearest transit
  • Guests praised the service
  • Guests mentioned “pianos” 10 times
  • Guests praised the nightlife
  • Guests liked the outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Ty Y

The hotel is clearly under new management/ownership which affected our stay along with the remodeling The staff is very green and unknowledgeable The phones don’t work

The rooms are smaller than other hotels in the area I’d recommend looking elsewhere for the price point Perhaps with time, they’ll tighten up their services, amenities, and staff training but I would not consider staying here again

Anthony Sotelo

This hotel is terrible While it has potential, it should not be open during remodeling The bar was not open, the halls smell like mildew and the overall amenities are not comparable to other hotels with similar price points

When booking it doesn’t mention that only 2 floors were available and that the rooms are very tiny We called and left a message to the manager and received no call back No room service unless you ask I highly recommend you stay elsewhere

Neilou Heidari

I reserved a room block at Hotel Constance for myself and guests for my wedding weekend The hotel rep reassured us that the hotel would reopen before our wedding day, however, a month before our event, told us that they would not reopen in time This left us scrambling to find a new hotel

Not only that, Hotel Constance charged us a deposit but failed to return it back to us – nobody is answering phones or emails I am calling on management/ ownership/whomever to return our deposit ASAP

8. GreenTree Inn & Suites Alhambra, Los Angeles (2-star hotel)

About this hotel

On a major thoroughfare in a commercial area, this modest hotel is 2 miles from I-10 and 4 miles from the 18th-century Mission San Gabriel Arcángel.Relaxed rooms with sofas feature complimentary Wi-Fi and flat-screen TVs, as well as minifridges and coffeemakers; some have balconies. Upgraded rooms add whirlpool tubs.Continental breakfast and parking are free. There’s also an outdoor pool and a convenience store.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 13 min drive to the Huntington Library
  • Guests praised the friendly service
  • Guests mentioned lobbies 20 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Ray Collins

Excellent stay! The staff is super friendly and helpful The lobby has a cool zen vibe with several tables to chill The rooms are spacious, very clean and super comfortable

They do a lot of little things that make this a special place Bath mat, laundry hamper, great soaps and lotions, cool decorations all around, just feels like the owners really care about their guestsLocation was great for us, easy to get on the 10 freeway, or just drive down Huntington to LA or PasadenaThe price was super, definitely the best value aroundThank you Spencer, Lydia, Jessica, Randy, and the rest of the fantastic staff!I can’t wait to stay here again!

Jacqueline Herdman

I was pleasantly surprised by this hotel! Rooms were spacious and clean, and the bed was comfortable I always wipe down rooms with Clorox wipes, and I was really pleased to have all my wiped come away clean! Water pressure was great, and the AC worked perfectly I was staying while my SO was at Alhambra Hospital and was happy with how centrally located hotel is to the hospital, stores and food

And their free breakfast was fantastic!!! Thank you for a great stay!

Larry Nelson

We had a concert at the Rose Bowl, and a friend recommended this hotel for us to stay atAt 1sr we were concerned about the distance, but was pleasantly surprised how easy it was to get there from hereThe hotel staff was amazing, very friendly and helpful

The rooms were large and cleanOur room on the top floor, had a small fridge and microwaveThe bed was comfortable and everything look clean, even after checking closelyOur room was quiet from road and other guest even though we faced the streetOur room even had a small balcony, while no chairs to sit on, it was nice in May to open, turn off the A/C and let the fresh cool afternoon/evening air inThey did have free personal items downstairs if need at the front desk (Razors and such)The pool was clean and cold, not heated, but that didn’t bother usThe breakfast is the normal items you’d see at any motel nowadaysOverall al great place to stay

9. Hilton Pasadena (3-star hotel)

  • Address: 168 S Los Robles Ave, Pasadena, CA 91101
  • Phone: (626) 577-1000
  • Ratings: 4.3 (2071 reviews) Very good Eco-certified
  • Website : Hilton Pasadena
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Contemporary hotel with an outdoor pool, fitness center, eatery & free area shuttle.

About this hotel

This contemporary hotel, off Interstates 210 and 710, is a 5-minute walk from the Pasadena Convention Center and 2.6 miles from Rose Bowl Stadium.All rooms (some with views of the San Gabriel Mountains) offer classic decor and custom-designed beds, plus 42-inch flat-screen TVs and WiFi (fee). Suites add separate living areas.Amenities include a Californian restaurant, coffee shop and lobby lounge, plus a heated outdoor pool, hot tub and 24/7 fitness center. There’s also a business center, 28,000 sq ft of meeting space and a free area shuttle.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • Some guests complained about the bathrooms
  • 7 min drive to the Huntington Library
  • One of the few hotels in the area with room service
  • Guests praised the Californian restaurant
  • Guests mentioned lobbies 43 times
  • Guests praised the breakfast

Feedback From Real Customers

Craig Wallace

Very comfortable rooms with excellent service overall The only reason why I did not give 5 stars is because when we checked in the room had not been cleaned properly There was spilled rice on the carpet and a light bulb missing in a lamp

This was promptly fixed but it makes one wonder about attention to detail as this is not a cheap hotel For the rest of our stay the housekeeping was excellent We found the valet service quite fast and enjoyed the restaurant for breakfast

Aron Hughes

If you are visiting the LA area and are looking for a safe and comfortable stay than this is a solid optionYou are going to get the amenities that you need (unless you need dry cleaning on Memorial Day weekend)The rooms were standard with a mostly clean facilities

The bed and pillows were not the most comfortableStaying here requires you to Valet park your car every time which can get annoying if you are in and out like we wereThe restaurant serves basics for high prices and it would be beneficial to go out for breakfast or dinnerAlthough they state the coffee cart is open at 6, we were unable to get coffee in the morning before heading to DisneylandMy suggestion would be stay here if you need a comfortable and affordable option

Lauree martin

This Hilton might be the worst Hilton you can stay at The hotel is loud, dirty, and has homeless people hanging out inside The staff is some of the rudest people I have ever experienced at any hotel

The rooms are old, dirty, and small; you can hear everything outside your room all night The breakfast that was once free now is not, the valet is expensive, and it takes about 45min to get your car I’ve had better experiences at a Motel 6 Save your time and money and stay anyplace but here

10. Sheraton Pasadena Hotel (3-star hotel)

  • Address: 303 Cordova St, Pasadena, CA 91101
  • Phone: (626) 469-8100
  • Ratings: 4.1 (1210 reviews) Very good
  • Website : Sheraton Pasadena Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Sophisticated hotel with Mediterranean & American dining, plus a gym, a pool & meeting spaces.

About this hotel

Next to Pasadena Conference Center, this refined hotel is 1 mile from the Norton Simon Museum and 3 miles from Rose Bowl stadium.Plush, traditional rooms have free WiFi and flat-screen smart TVs, plus work desks and sitting areas. Upgraded rooms feature separate living areas with pull-out sofas, while some add balconies or patios. Club rooms provide access to a lounge that includes continental breakfast and evening appetizers.There’s an all-day Mediterranean restaurant, as well as a casual American restaurant/bar. Other amenities include an outdoor pool, 12,000 sq ft of meeting space, and 24/7 fitness and business centers.

Things You Need to Know

  • Guests liked the rooms and praised the beds
  • 7 min drive to the Norton Simon Museum
  • 11 min walk to nearest transit
  • One of the few hotels in the area with room service
  • Guests liked the all-day restaurant
  • The fitness center has weight machines and free weights

Feedback From Real Customers

Marybeth Wilson

Customer service and safety! I felt very safe in this hotel compared to other hotels in Pasadena Also, the room was clean and spacious, and the amenities were excellent The bigger reason for my rating is the customer service

Everyone was very pleasant and helpful The staff at Charlie’s Bar including Randy, Ashley, Rosie, Carlos, Adam, and Raul were very, very, very accommodating and friendly The registration desk employees were so nice! I felt comfortable and they were all so pleasant Thank you!

Sherie Michele

The beds are very comfortable It was so easy to get in and out of this hotel Its practically in the Pasadena Civic Center and right across the street from the Paseo Shoppes and restaurants on Colorado Blvd

I was also pleased with staff member Brady Brady was extremely accommodating and he goes the extra mile to ensure top professional service We enjoyed the pool area although there is no jacuzzi 🙁 The pool is slight heated and towels are provided We will definitely return later for another stay

SuperNinjafox7

Stayed in this hotel about two weeks ago and it was a great hotel Its proximity to the Convention Center made it an ideal option, and the quality of the room was solid As an ex-maintenance worker, the room checked out well

Only complaint would be a subpar exhaust fan in the bathroom Moving on to service, Ivan was wonderful He was extremely patient and helpful with my aging father in answering questions and accommodating our needs Would definitely come back to this hotel if I’m in the area needing a place to stay

11. Fairfield Inn & Suites by Marriott Los Angeles Rosemead (2-star hotel)

About this hotel

This unpretentious hotel is 5 miles from San Gabriel Mission, 4 miles from Pio Pico State Historic Park and 3 miles from the American Military Museum.Laid-back rooms and suites feature free Wi-Fi, flat-screen TVs and minifridges, plus microwaves and en suite bathrooms. Some have balconies and/or separate living areas with pull-out sofas.Complimentary perks include breakfast and parking. Other amenities consist of a gym, an outdoor pool and a hot tub. There’s also coin-operated laundry facilities, a furnished patio and a convenience shop.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • The rooms have microwaves and coffee makers
  • 14 min drive to the Santa Monica Museum of Art
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a pool

Feedback From Real Customers

Eric L

We travel quite a lot and normally stay at Marriott properties We recently traveled to Los Angeles and stayed at the Fairfield Inn and Suites in Rosemead Our room and the entire hotel was extremely clean and very quiet

The staff were extremely helpful especially Irene who assisted with our check-out, Sergio who welcomed us upon our late arrival, and I believe Natasha who we called requesting a quiet room further from elevators and with a pool view as opposed to street view Everyone of these three were extremely friendly, helpful and welcoming We would certainly stay here again when traveling to LA

Alicia Randolph

Stayed here to do somecollege visits Basically we slept here and ate the breakfast

Hotel was clean Staff was friendly and helpful Gym was clean and had water and towels Typical gym for hotel like this 4 cardio machines and some dumbells up to like 50 lb and a multipurpose bench The breakfast was decent There was enough there to get the job done My only complaint is the shower in our room sprayed water everywhere and I mean it hit almost every spot in that bathroom I was worried about us slipping on the floor so I covered the floor in towels Other than that no complaints

Lin Simon

The reception is responsive and welcoming However, the room is outdated No A/C controller

The TV is not smart one, so the picture quality is awful The jacuzzi seems to be broken It is very cold when night Daily parking is $10 And I don’t see any representatives coming here to respond to cutomers’ feedbacks So, very disapponted Only 1 star

12. Sheraton Los Angeles San Gabriel (4-star hotel)

About this hotel

Offering views of the San Gabriel Mountains, this upmarket hotel is 1 mile from Interstate 10 and 2 miles from the Mission San Gabriel Arcángel.Sophisticated rooms come with Wi-Fi (fee), iPod docks and flat-screen TVs, plus minifridges and coffeemakers. Some feature mountain views. Suites add wet bars and/or separate living rooms. Club quarters have access to a lounge offering free breakfast and evening snacks. Kids age 17 and under stay for no extra charge with a parent.There’s an upscale steakhouse with a terrace, plus a high-end Sichuan restaurant, a Starbucks and a chic lobby bar. Other amenities include an outdoor pool, a gym and a spa.

Things You Need to Know

  • Guests praised the large, clean rooms and liked the beds
  • 13 min drive to the Huntington Library
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned lobbies 30 times
  • Guests praised the fitness center, which has weight machines
  • Guests liked the outdoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Phoebe Rain

This hotel is gorgeous! The showers are very relaxing, the bed and pillows are comfy, the ballroom is great for weddings, and the courtyard and pool are a nice plus The front desk was very friendly It is expensive but worth the price, I loved visiting, all of the nearby food definitely adds to the overall experience! However-The Chinese food served at the hotel is amazing! There is a Starbucks in the hotel which is very convenient since tap water is not very good and there are several grocery stores nearby

I wish this hotel had a hot tub or sauna, we didn’t realize by spa they meant something else entirely, which we always look for in a pool but that is the only thing I was missing!

Fehi Mataele

Everytime my family and I stay in LA for a family function this is the perfect hotel!! Everyone that works there gives great service and very attentive to all your needs Ivan who works at front desk is my favorite! He makes us feel like we are back home in Hawaii with his excellent customer service feeling so much Aloha!! We had to ask if he was an island boy & he said he has poly friends so he understands our culture!! Marriott/Sheraton needs to recognize employees like Ivan that go above & beyond to make you feel welcome ! Love the entire front desk staff, always courteous & helpful The staff also from room service are quick & prompt and food they serve is delicious!! Appreciate the Housekeeping staff always quick to respond for extra supplies!! Great job to the management that runs this beautiful hotel!! Yes the rooms are beautiful and beds are beyond comfortable!’ Our family is looking forward to another visit to this hidden gem!!

StiLL Ro

This Hotel give us a 5 stat experience The staff was super helpful and kind The room was amazing

Get an inside room the views to the outside are not that pleasant The second floor rooms are to the pool courtyard However they have high ceilings They have robots that pick up linen and garbage in the mornings Choose a room number around 200- 225 or 270-260 so the walk from the elevator isn’t so long Parking was all day in-outs and there is a Starbucks attached to the hotel Sign up for Marriott rewards if you don’t have them

13. Holiday Inn Express & Suites Pasadena – Los Angeles, an IHG Hotel (2-star hotel)

About this hotel

Set back from Pasadena’s main drag, this modern hotel is 2 blocks from I-210 exit ramps, 2.8 miles from the Cal Tech campus, 3.2 miles from the Huntington Library and 6 miles from the Rose Bowl. It’s an 8-minute walk from a Metro Line station (30-60 minutes to downtown LA’s Union Station).Straightforward rooms come with work desks, mini-bars, microwaves, cable TVs and free WiFi; suites have separate living areas with sofa-beds. Kids 19 and under stay free with an adult.There’s a complimentary hot breakfast buffet, outdoor pool, fitness room, 2 meeting rooms and a business center. Parking is free.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the bathrooms
  • 6 min drive to the Los Angeles County Arboretum and Botanic Garden
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned hot tubs 11 times
  • Guests praised the fitness center, which has free weights

Feedback From Real Customers

B A L L E R

This place has gone downhill in just 2 years Updated on May 1st 20221

The room I was given was on the 4th floor after asking the clerk Originally it was 2nd or 3rd with loud neighbors just a good guess since this property fits that standard2 The room smells very old3 I think they actually remodeled one room to the newer style Holiday Inns (that they actually use in pictures) My room is very old compared to rooms at other Holiday InnsThese rooms are very dark from 2000-20064 WARNING! EXTREMELY HIGH DEPOSITS HEREA This motel authorizes $15000 to your credit/or debit card here above the price of the room, and taxB The authorization will take 10 business days to be removed *Check your account to be sure the property doesn’t post the charge to your account rather than release it after 10 long business daysC The average Holiday Inn authorizes anywhere from $1000 per night, to $3000 per night Anything above $5000 is outrageous for a motel chain Holiday Inn is a motel chainThis is unfair to the leisure, or business travelerI would not recommend this property unless you get a very cheap price under $7500 The property again is very old, the hallways are old, the carpets are old, and the rooms smellI never can understand how a Holiday Inn justifies authorization to a guests credit/or debit card for $150 when this is a motel, not a hotel that has room serviceStay somewhere else I will never stay here againI happened to be unable to cancel my stay due to using points to stay hereAlways call the motel in advance to verify the depositIt’s funny, the more I travel for work, the worse the Holiday Inn’s get From noise, fights, weed, loud parties, and homeless people It’s very sadSleeping in my company car seems like a much better choice then this smelly propertyI have requested that my company allow my team to stay at a better brand IHG is horrible

Philip George

This hotel is the worst one I have ever stayed 1 the rooms are very very old and smells bad too

2 the environment looks very dirty probably because it’s very old, and it still looks very dirty no matter how you clean 3 the service at front desk needs a lot of improvement, they told one thing yesterday and totally forgot it today Be away from such a bad hotel if you want to have a good night

Gorav Vig

Bad customer service at front desk Reserved 4 nights with points, however on last day front desk told me I have to pay for last day Some confusion happened, however front desk did not help or care to help

Next day, I talked to manager and she did not seem to care about bad customer expierience either Never want to stay in a place where employees don’t care about customer service

14. Hilton Garden Inn Los Angeles Montebello (3-star hotel)

About this hotel

On the Montebello Golf Course, this retreat is less than 4 miles from the Shops at Montebello and under 9 miles from downtown Los Angeles.All rooms offer unfussy decor and custom-designed beds, plus flat-screen TVs with premium cable, minifridges, microwaves and free WiFi. Suites add fireplaces and whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a terrace bar and 24/7 pantry. Guests can visit the fitness center, outdoor pool and whirlpool. Additional amenities include discounted golfing, multiple meeting rooms, a business center and free parking.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 16 min drive to the Japanese American National Museum
  • One of the few hotels in the area with room service
  • Guests liked “a fireplace”, mentioned 11 times in reviews
  • Guests praised the grounds
  • Guests liked the breakfast
  • The fitness center has free weights
  • One of the few hotels in the area with a casino

Feedback From Real Customers

DP Photography LLC

This Hilton property is Excellent!The customer service is Awesome from the time you walk through the doors The room we stayed in was nice The hotel lobby and dining area is inviting

There is plenty of parking (across the street in front of the golf course) The hotel access is easyYou will enjoy your stay hereI have photos I wanted to add but I am not able to figure out how to post them for your viewing

Maurice Gonzales

From the time I arrived and checked in Oscar at the front desk was professional and knowledgeable He explained the charges and asked my preference on floor I would like to stay The Hotel and property were wonderful and relaxing

The room was great, clean well maintained and comfortable Oscar even checked on me to make sure I was happy with the room and also if I needed anything during my stay Great customer service from him and the entire staff I will definitely be back for sure Great stay and trip for sure and it was due to the stay, location and service 👍

Vivian Ventura

I’m writing this review for my sister because doesn’t like leaving negative reviews for no one But I think it’s important to let others know, how important matters are handled at this hotel We booked two rooms on 6/24-6/26 for my sisters wedding

Everything was good at the hotel, until we checked out I told my husband I forgot a card in there and he went back and the woman at the front desk was rude about allowing him back in Now my sister had already left before us Later in the afternoon while at home she was unpacking and repacking because she was leaving to her honeymoon the next day, she noticed her black sleeve with her documents was not there She went to ask me and we started looking for it everywhere By now it was 4-5 in the afternoon so when she called the hotel they told her front desk told her housekeeping had left So she called back Monday front desk woman told she would make a note of it, because housekeeping was not in yet Whoever took her calls never made a note of it, never advised their manager that missing items were reported missing from room 133 So mind you no one got back to her She returned Fri and spoke to the manager Cindy, she told her no note was made and she would call back because she didn’t know if housekeeping was there She did call her back only to say, she would have to call her back on sat Now sat arrives she does call her, only to say nothing was found I understand they trust their employees but you really think they will turn something in when 5 days have passed since the items were reported?! I don’t think so So at this hotel that is not cheap to stay at all they could say is they trust their employees after a lot of days have passed by, and the front desk employees don’t do their job right No notes was made of this They robbed my sister’s birth certificate social security cards for her and her husband and a gold blue key necklace which she doesn’t care for it But her documents she does And all she got is a sorry!!! Unacceptable

15. DoubleTree by Hilton Hotel Los Angeles – Rosemead (3-star hotel)

About this hotel

This classic hotel 14-minutes’ drive from Downtown LA is adjacent to the Pomona Freeway and The Shops at Montebello mall.Straightforward rooms offer custom-designed beds, flat-screen TVs and free WiFi, plus minifridges and microwaves. Suites add separate living rooms, plus some have whirlpool tubs.An on-site restaurant offers lunch and dinner, plus a cocktail lounge has daily drinks specials. There’s also a 24/7 fitness center and outdoor pool. Additional amenities include meeting rooms and a business center, plus a free area shuttle.

Things You Need to Know

  • 14 min drive to the Santa Monica Museum of Art
  • One of the few hotels in the area with room service
  • Some guests disliked the air conditioning
  • Some guests disliked the bathrooms
  • Guests mentioned “cookies” 52 times
  • The fitness center has free weights
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Daniel Antonio

For a hotel you need to spend a night or two away, this place honestly gets the job done No complaints on my end Not overly luxurious but not a drop dead dirty motel

Some parts of this hotel do seem a little more run down than others Good A/C Pool included Bar in the evening and reasonably priced breakfast and brunch, not complimentary like other hotels, but coffee is free Staff is very friendly and lobby is nice and cleanDistance to DTLA is roughly 20 minutes and to other areas like Hollywood and Santa Monica, you can expect around 30-40 A lot of commercial areas nearby Montebello and places to get foodMe and my partners room was abundantly clean, staff did a great job TV with cable, microwave, fridge, coffeemaker and safe box We stayed on the fifth floor Hallways were quiet for most of the night and we did not experience any noise complaints, hardly heard anything throughout the entire eveningOverall, good place to stay Worth the cost and worth the amenities I know all rooms aren’t the same but for our experience, we had a very comfortable and relaxed time

Becky Raborg

While we loved the room and the staff was great it was a heck of a long walk to the rooms at the other end of the hall!The pool needed to be skimmed and there were no towels We had to go searching for someone to bring some then they never came back to bring more

Also, there were no signs to tell you how to get to the pool

Jaime Mitchell

I am currently staying at this location I checked in last night for a 3 night stay On arrival, my family of 4 and I only had a set towels for two people

I had to request towels for my family and I on 3 separate occasions I called to remind the front desk and eventually sent my nephew downstairs to retrieve what we needed Tonight we arrived after a day of sight seeing and the ENTIRE parking lot is full because of 2 parties on site I had to park across the street at the mall As a paying customer, I don’t feel that is providing excellent customer service I have the recommendation to have the guest of those hosting the party RSVP so that they can get a count of how many parking passes are needed for the mall parking Those visiting the property for the festivities should be made to park at the mall As a paying customer, I find this unacceptableWhen I brought this issue to the front desk personnel, I was just told they had two parties going on, and that they were sorry for the inconvenience I will not be returning here

16. Courtyard by Marriott Los Angeles Pasadena/Old Town (3-star hotel)

About this hotel

Off Interstates 210 and 710, this modern hotel is a 4-minute walk from Pasadena Memorial Park and a 9-minute walk from shopping and dining at Paseo Colorado.Contemporary rooms offer free WiFi and TVs, plus desks, microwaves, minifridges and coffeemakers. Some rooms feature pull-out sofas or whirlpool tubs, and suites add living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center and 9 meeting rooms, including a ballroom. Other amenities include an outdoor pool and an exercise room.

Things You Need to Know

  • 15 min walk to the Norton Simon Museum
  • Some guests complained about the air conditioning
  • Some guests complained about the bathrooms
  • Guests praised the professional service, which has a concierge
  • Guests liked the lobby, mentioned 61 times in reviews
  • The fitness center has elliptical machines and treadmills
  • Guests liked the nightlife

Feedback From Real Customers

শরিফ রাজ

I’m only giving one star because I can’t give zero My entire stay at this hotel was terrible from start to end When we first arrived we were given a room that was not cleaned

We walked in and the room was turned upside down The new room we were given was across from a gas station so it was loud all night We were told we have to request 24hrs prior for our room to be cleaned or towels I scheduled for fresh towels and never received them When I called to inquire I was told we were never added to the list The rooms were poorly light The air conditioner also broke in the middle of the night All of these combined made the hotel stay bad However the icing on the cake was when someone came into my room without permission Our suitcases were ransacked Personal items pulled out Jewelry gone through and $100 stolen I immediately reported this to the front desk A “report” was taken and I was told to expect a follow up call Saturday When I called to follow up the manager on duty had no idea of my complaint and I now I have to wait until Monday for the general manager to investigate The hotel employees are thieves and the management is awful A trip ruined by their lack of service Never go here unless you want to be robbed!

Ty W

Highly recommend this location Then only reason for loosing a star is no real blankets and the hours for cafe etc are not the best Great staff , nice facility and great location

Some things are really dated but understand that with the way things are resources are limited We have stayed multiple times and will definitely be back especially because we get to bring our fur baby with us and the great restaurants, bars and shops walking distance away Highly recommend

Stephanie S

1st room we were given has wet red spots all over the carpet Looked like they tried cleaning it but it was really wet still The ac was horrible and the room was just dirty looking

We asked for a different room and that room was great Not sure why they still book people in a dirty room with no ac when they have others available Also had to get the bill adjusted because they charged for parking when the site we booked on said free parking Pool is not as amazing as pictures make it out to be BUT great location within walking distance to lots of restaurants

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