5 star hotels in Allen, TX

1. Hilton Garden Inn Dallas/Richardson (3-star hotel)

About this hotel

This modern hotel, showcasing an extensive art collection, is a 2-minute drive to the intersection of US Route 75 and President George Bush Turnpike, and 4.5 miles’ drive from Plano.All rooms and suites offer chic decor and custom-designed beds, plus flat-screen TVs with premium cable channels, microwaves, minifridges and free WiFi.A cooked-to-order breakfast is available (fee) and there’s a casual restaurant with a covered terrace for al fresco dining, as well as a 24/7 convenience store. There’s also a fitness center with a cardio theater and free weights, an indoor saltwater pool, a whirlpool tub and an outdoor sundeck.

Things You Need to Know

  • Guests liked the rooms, which have TVs
  • 6 min drive to the Heritage Farmstead Museum
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Scott Lunder

Hotel is fine if it’s your last resort to stay somewhere Staff and polices are pretty horrific As a diamond member I get breakfast for free each morning at Hilton Garden Inn’s but not at this hotel for whatever reason

I ask the front desk for my breakfast vouchers and they told me they just don’t do that at this hotel for diamond members but I could use $20 towards breakfast or the pantry since I was staying 2 nights Would have been nice to know that before booking…I then spent $24 at the pantry on Saturday night I go to checkout Sunday morning and my bill is $14 for food I told them it should be $4 as I spent my $20 towards the pantry They then tell me I have to use $10 on night 1 and $10 on night 2 as it can’t be combined for the stay Would have been nice to know that before I checked out! I told the front desk I stayed at a Waldorf and when I had food and beverage credit they allowed me to use it all on one day, so how was I suppose to know it couldn’t all be used at once Their response was “this is just our policy” They should probably communicate that at any point The staff poorly communicated everything during my stay Definitely wouldn’t have booked this hotel if I knew this Many things in life aren’t certain, but I can assure you I certainly won’t be returning to this property

Courtney Kalb

I had a room that was not as clean as I would have liked staying at a Hilton hotel – and thankfully I left a review and the staff fixed my room while I was gone for the day They also left some snacks for me and a note letting me know I could contact the manager if I needed anything else I appreciate the customer service and the staff working to make my stay better

I will definitely be back again and appreciate the hospitality and care

Clayton Cummings

This was our 3rd stay here, and possibly our last Nice, clean rooms But they no longer replace towels, linen or toiletries unless you put in a request

There is no discount for this either The whole place smelled like sewage and we were never given an explanation for it 4 days, same stench Elevators sounded like they were falling apart Last day there, 1 of them was out of orderStaff were friendly, but not like most places Check-in involved asking for my ID, inserting my card for incidentals, and her handing me my room keys while saying “elevators are over here” Check out was “Checking out? Thank you”That was all we got this time Actually a bit disappointed in the hospitality Could have saved a good bit of money for that, or stayed in a more welcoming hotel, like The Staybridge

2. Dallas/Plano Marriott at Legacy Town Center (4-star hotel)

About this hotel

This contemporary hotel opposite a park is a 5.9-mile drive from the Sci-Tech Discovery Center and 2.1 miles from Dr Pepper Ballpark.The modern rooms have desks, flat-screen TVs with premium cable channels, coffeemakers and minifridges. WiFi is available. Some rooms have access to a lounge with free continental breakfast and evening appetizers. Suites add separate living areas with sofabeds and balconies.Amenities include free WiFi in the lobby, 23 meeting rooms and a business center. The property offers 2 casual restaurants with American fare, as well as an outdoor pool, a sauna and a 24/7 fitness center.

Things You Need to Know

  • Guests praised the clean rooms
  • 6 min drive to Visit Plano
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the casual restaurant
  • Guests mentioned “banquets” 14 times
  • Guests liked the fitness center
  • The hotel has a game room
  • Guests liked the outdoor pool

Feedback From Real Customers

Phil Huang

I will definitely stay at this wonderful Marriott hotel again I rarely have the experience that all hotel crews are with the same high standard service throughout the whole stay period If you like to swim outdoor in the winter, their heated swimming pool has the best temperature that you could dream of and the swimming pool is very clean

I also like the fitness as it is not crowded most of the time and also very clean Breakfast buffet is so delicious (most fresh fruits I ever tested at buffet) Adult is $24 and child is only $12 You also get free breakfast if you have platinum staus or higher They confirmed my upgrade request several days ago instead of last minute Also approved my late check out soon after I checked in I also receive an status appreciation letter and a box of chocolate and a glass bottle of Dr Pepper you will also love the weekend complimentary free self parking If M club is also open over the weekend, it will be perfect Overall, I will highly recommend this hotel

Jason Weinpel

When I pulled up to the hotel, I was pleased with how the building and landscaping were immaculate However, that only goes so far I had a tuxedo rental to return via UPS

On the day I was checking out, I called down to ask if they could do UPS returns via the front desk They said “sure, just drop it off with the return label attached” So I did I was happy that I would not have to venture out and find a UPS location on the last day of my vacation while also making my way to the airportWell, five days later I got an email from the tux rental company saying I had been charged a late fee for not returning the suitthe tracking status still said “Label created” When I called the hotel to look into this, they let me know that the package was still sitting behind the front desk I asked the front desk manager, Charles, why it had been sitting for almost a week and he said that I was responsible for scheduling a pickup request on the UPS websiteAfter telling him that this was news to me and asking why nobody told me that originally, his reply was “Sir, we offer this service as a convenience to you Most people know they have to schedule their own pickups” In my opinion, that is not an acceptable response If he had said the word “sorry” one time, maybe I would feel better It seems the nice facade of the hotel only goes so far if the staff is not trained on proper customer service Charles said that the hotel is able to reimburse the tuxedo rental late fee, but I have not heard anything from him in a week


The Marriott Hotel is a high-end hotel located in a beautiful shopping center Ideal place for a wedding or a small business congress Their amenities are unmatched within a five-mile radius, largely due to the extensive retail experience outside its front door

Their room service, buffet dinners and facilities are mildly impressive to the location In close proximity to the Toyota’s headquarters; and thus, you may run into several of their executives and/or stumble into a few journalists within the automotive world The 24 hour access to gym, dipping pool and hot tub was our favorite part

3. Homewood Suites by Hilton Dallas/Allen (3-star hotel)

About this hotel

This contemporary extended-stay hotel off U.S. Highway 75 is 1.6 miles from shopping and dining at Watters Creek at Montgomery Farm and 2.7 miles from concerts and sports at the Allen Event Center.Classic rooms, ranging from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs.A free hot breakfast is provided daily, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and a free grocery shopping service, plus a business center and laundry. Guests can also use a meeting room, fitness center and outdoor pool.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • 10 min drive to Oak Point Park and Nature Preserve
  • Guests liked the friendly service
  • Guests mentioned “Housekeeping” 12 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Kristie Washington

Rico was Amazing!! My air unit went out at my home and I called @830 in the morning to see when the earliest I could check in and Rico allowed me and my kids youngest being 11mo to check in as soon as we arrived He was Absolutely Amazing and so thoughtful The customer service was excellent

The rooms was very clean and stocked with everything you need I will definitely be back

Austyn Bailiff

When we went the hotel was full, but the staff was friendly and if they were understaffed you could not tell They really stayed on top of their game and were hospitable, friendly, and helpful We stayed for several nights and the breakfast in the mornings was very good

Also, the pool was a good size so if you were wanting to get some morning laps in or take your kids outside for some fun it was a great spot

Shannon Tower

Not everyone is from the south and comfortable with high-temperature heat!It is Feb 2022 and the temps here lately were in the upper 70s My hotel room temperature registered well into the lower 80s OK, a solution would be to turn on the central AC

The first day I was here, the central AC system worked After the first day, the rest of the time it was not working Why? The hotel turned off access to it Why? It is NOT cold enough outside to FREEZE the AC unit For a hotel to “CONTROL”, the comfort of their guests is UNACCEPTABLEIt is an extended-stay hotel that offers you a kitchen Nice! But the problem with this is people using the garbage disposal and not understanding that you need to use cleaning solutions in the disposal to keep bacteria from forming and causing the hotel to smell outside of your room or in the rooms around you My room was on the first floor so guests above me all water disposal ran down through my pipes Soon, the bathroom and kitchen sink which are on the same side of the room as each other started to stink I had to go get bleach and put down the drains to combat the smellsI understand limited housekeeping because of the scare of COVID but extended stay guests should have their rooms, drains and all CLEANED WEEKLY to prevent smells affecting other guests and affecting their comfort level of stayBreakfast was basic and the front desk staff was great! Just sucks that comfort is controlled by hotel maintenance/hotel management and other guests LIVING at the hotel don’t understand cleanliness which messes up the comfort of other guests**Hotel management, please do not respond to this post “claiming” you do not control the central heating and air system because it worked fine and then doesn’t And if it isn’t working properly, then you need to UPDATE the hotel, which from what I was able to ascertain, has not been done for 10 years and is in dire need of updating anyways so begin there**

4. Sandman Signature Plano-Frisco Hotel (3-star hotel)

About this hotel

On a main thoroughfare, this relaxed hotel with sleek interiors is a mile from Frisco Central Park and a 15-minute walk from the Dr Pepper Arena. DFW International Airport is 26 miles away.Airy rooms with contemporary decor offer free Wi-Fi, flat-screen TVs, and tea and coffeemaking facilities, as well as minifridges and spa-style bathrooms; some add balconies. Suites feature living areas, kitchenettes and sofabeds.Parking is complimentary. Other amenities include a grill-style restaurant, a sports bar and a gym, as well as an indoor pool with a hot tub.

Things You Need to Know

  • Guests liked the clean rooms
  • 14 min walk to iFLY Indoor Skydiving – Dallas
  • One of the few hotels in the area with room service
  • Guests mentioned “Housekeeping” 13 times
  • Guests liked the breakfast
  • One of the few hotels in the area with an indoor pool
  • Guests praised the sports bar

Feedback From Real Customers

andrea martinez

1st time visit to Sandman

Amazing! We arrived at 3am and the front desk staff were there with smiles on their faces! The hotel lobby and common areas were beautiful and our room amazing! The smell upon walking in was so good – I need to know what that was! 🙂 I want my whole house to smell like it The bed was extremely comfortable and the bathroom had a soaking tub in it!! I was able to detox from our long drive in the tub before going to bed and if was an absolute dream!

Jess F

Staycation Experience — we truly enjoyed a quick weekend trip her and will definitely return againCute and trendy stylish hotel, professional and friendly staff and very convenient location to restaurants and shops Beds were comfy and room was spacious

We did have a slight issue with the ac not cooking in the living area, while the bedroom area was just right The manager quickly moved us to a new room and was very accommodating

James Mann

We stayed here for a corporate event recently, and it was the perfect hotel for our group of 60! It’s a beautiful hotel in a central location, and the rooms are updated and well furnished (nicer than similar hotels I’ve stayed at in the area) Plus the two bars that were on site were perfect for getting together after hours Sherri Ray was awesome to work with in making all the arrangements for our group! I’d definitely recommend this hotel to others (whether for business or personal travel)

5. The Grand Hotel & Ballroom (4-star hotel)

About this hotel

Set in historic downtown McKinney, this upscale boutique hotel is located in an 1880 landmark building 1.4 miles from Highway 75.The elegant, individually decorated rooms offer premium Italian linens, granite bathrooms, pressed tin ceilings and free WiFi. Some rooms have no windows, others have skylights and/or offer views of McKinney Square. Junior suites feature canopy beds, while suites have separate showers and soaking tubs.An on-site chophouse with mahogany walls and iron chandeliers serves classic American fare. Amenities include a fitness center and a restored grand ballroom that was formerly the McKinney Opera House.

Things You Need to Know

  • Guests liked the rooms
  • Walking distance to Historic Downtown McKinney and Heard-Craig Center for the Arts
  • One of the few hotels in the area with room service
  • Guests praised the service
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Rachel Sullivan

I had my wedding reception in The Grand Hotel Ballroom a few weeks ago!Megan Lamm (the Wedding Director) and her team did a fantastic job Megan is very organized and made sure every detail we planned together was taken care ofFrom her team setting up our decor, to keeping a tight schedule, to the food (oh my gosh the food was delicious

many of our guests complimented us on our food selection and the signature drink we chose for cocktail hour) – everything went SO smoothlyMy husband and I got to just thoroughly enjoy the evening with our friends and familyAlso, the Arts & Blooms Festival was the same weekend and thank goodness Megan helped bring back the hotel Valet, so that our guests would not need to worry about finding parkingThank you so much for being part of our special day – I would recommend the Ballroom to anyone that wants a classy reception with great food from Rick’s Chophouse, all conveniently located in Historic Downtown McKinneyThank you again for everything!!

Phil Prickett

My daughter reserved a block of rooms for her wedding reception weekend I called many weeks before the reservation and gave my credit card When I arrived they told me I didn’t have a room

After about twenty minutes of researching they finally found me a room I had reservations for two queen beds We had 3 people and needed two queens But they have that room away The room they found for me was a king so daughter had to sleep on a roll awayThen when I checked out they overcharged me so had to get that corrected The water pressure in the shower was very low as wellI will say that we had a private dinner in ricks chophouse and it was Fantastic!

6. SpringHill Suites by Marriott Dallas McKinney/Allen (2-star hotel)

About this hotel

This straightforward hotel is in a residential neighborhood next to Highway 75. It’s 6 miles from Heard Natural Science Museum & Wildlife Sanctuary, while Historic Downtown McKinney is 7 miles away.Relaxed suites feature free Wi-Fi and flat-screen TVs, along with microwaves and minifridges. They also include sitting areas with sofabeds, plus tea and coffeemakers.Hot breakfast and parking are complimentary. Other amenities include an outdoor pool and a fitness center, as well as a terrace with a barbecue grill.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 6 min drive to Towne Lake Recreation Area
  • Guests liked the service
  • Guests mentioned bathrooms 12 times
  • The fitness center has elliptical machines and treadmills

Feedback From Real Customers

Cynthia Aleidan

I really love this hotel We checked in at 1am and there was staff waiting at the desk, which I haven’t seen often at other hotels I appreciated being given my choice of floors

The pillow-top mattresses were very comfortable and there were both cotton and feather pillows on the beds The bathroom was well lit and spacious with Paul Mitchell bath products in the shower 😍 A free breakfast was served from 630am-9am with breakfast sandwiches, fresh fruit, yogurt, waffles, and breakfast pastries available Very comfortable and enjoyable stay I will return

John Brent “Headshot Professional” Tinsley

John Caver answered the phone and was attentive and accommodating We ended up checking in and he went above and beyond to make our stay special The hotel has a grill at the pool and a fire pit

The kids had a great time and I was able to squeeze a little work in The King suite has plenty of room and couch bed was comfortable for our 11 year old The location has plenty of restaurants near by Overall 5 star experience

Shannon Singleton

We stayed for 7 nights and never once saw a housekeeper We ran out of toilet paper, soap, towels daily, was asked to leave our trash cans in the hallway for pick up The hotel is poorly staffed and therefore is dirty and not kept up

The rooms are nice but the cleanliness of the hotel is poor Workout room was dirty and obviously the equipment is never wiped down, floor was gross The weight set went from a set of 5’s to 15’s and then 25’s and up Overall the hotel needs more staffing and an emphasis on cleanliness

7. Home2 Suites by Hilton Fairview/Allen (3-star hotel)

About this hotel

Next to the Fairview Town Center shopping mall off US-75, this relaxed all-suite hotel is 3 miles from the Heard Natural Science Museum & Wildlife Sanctuary.Straightforward studios feature Wi-Fi, flat-screen TVs, and living areas with sofabeds, as well as kitchenettes. Suites add separate living rooms.Amenities include a fitness center, an indoor pool and BBQs, plus a patio with a fire pit. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the kitchenettes
  • The rooms have refrigerators
  • 7 min drive to Towne Lake Recreation Area
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned “shopping malls” 10 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Linda Ennis

We spent four nights in this hotel which was conveniently located for our purposes Unfortunately the carpet was very dirty with many spots that looked like they could have been cleaned if someone had tried The air conditioner was extremely noisy while running and clunking as it turned on and off

It kept us awake off and on all night The shower door was so small that it made it difficult to get in and passed the dispensers on the wall My husband and I are not large peopleThe staff was very polite and helpful


No TV remote in room and didn’t receive until past 9:30pm A/C super loud so unable to fall asleep Attended breakfast at 7:15am and was cold, other items burnt and no egg options to be found

Coffee also at this time was already out Elevator was dirty with trash and used band aides Advised associate on duty and emailed both mgr and GM to honor unsatisfactory Hilton Honors member experience Asst Mgr Mikaela declined Hilton Satisfaction Or Complimentary night stay advertisement within lobby and GM Nick Desai never replied to my email with message being Home2 by Hilton can decline and not follow or honor Hilton standard policies

Jacob Wheeler

Excellent hotel and would definitely stay again We rented two different rooms for our family to stay in while visiting family for thanksgiving We got a king plus sofa bed suite along with a suite that had two queens plus a sofa bed

Both rooms were clean and well stocked with everything you need including microwave, dishes, dishwasher, silverware, fridge, toaster, blow dryer, and a nice table on wheels that can be used for dining or as a desk They also offer a burner plate if you want a stove top cooking experience Just ask the front desk and it’s freeThe daily free breakfast has lots to choose from including waffles, eggs, breakfast sandwiches, yogurt, granola, cereal, toast, juices, etc They were also great about wiping down tables and sweeping/mopping the floorsThe front desk always had someone present, and they were quick to help with extra towels, blankets, a free toothbrush, bottles of water, etcThere was ample parking, an indoor pool, gym, and laundry facility The AC in the room was nice and quietThe only thing to be aware of is they allow dogs in this hotel They have a policy that if you can’t keep your dog quiet, they will refer you to a local boarding house to keep your dog at We didn’t bring a pet and only briefly heard barking I’m sure this will vary for everyoneOverall, a clean hotel with prompt service

8. Hyatt Place Dallas/Allen (3-star hotel)

About this hotel

Set off Highway 75, this relaxed hotel is 2 miles from Dayspring Nature Preserve, and 3 miles from The Golf Club at Twin Creeks.Warm rooms offer free Wi-Fi, flat-screen TVs and coffeemakers. All feature sofabeds, and suites include kitchenettes.An area shuttle and parking are complimentary. Breakfast is available. Amenities include a casual bar and a 24-hour snack store. There’s also an outdoor pool and a fitness room. Pets are welcome (fee).

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 10 min drive to Oak Point Park and Nature Preserve
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned lobbies 15 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Don King

It was good The staff was amazing! They were friendly and always willing to help No issues with the staff what so ever

Where I did have issues though, was the room The room was clean and fresh The highway noise was horrible, maybe because I was on the side of the highway Obviously the noise is louder Not sure if you hear the highway nois on the other side of the hotel If you stay make sure you’re not in a room facing the highway They could upgrade the windows to block out the noise The bed wasn’t as comfortable as I would like Still manageable What really got me was the sulfur smell you would get in the main lobby You couldn’t smell it in the rooms or the hallways on the floor I was on It was strong in the lobby It did not help because I’m a big breakfast kinda person With that smell I lost my appetite Overall good experience minus the smell and highway noise Staff was amazing One of the best I have experienced

Justin Edwards

Overall this was a good hotel and I definitely would stay there again For the most part it was clean it did have some spots that were not clean in the bathroom which would indicate that they didn’t do a 100% of a good job cleaning You can see those in the picture things that were left on the counter

The room itself needs a little bit of work on cosmetic as there are contractors fingerprints and other things wallpaper peeling and water damage signs The structure also probably needs to be evaluated because it has some major shift Front guest staff was awesome and nothing but friendly both at night and in the morning It’s nice to see that they keep more than one person on hand for the front desk at all hours Hotel is handicap accessible and has accessible rooms Shower was great although the shower doors are installed backwards Rooms could use a little bit more soundproofing as sound travels through the doors fairly easily You’re also going to hear a little bit of highway noise depending on the side of hotel you’re on because it is directly besides 75 They have a good snack and drink selection at the front desk They also have extended breakfast hours till 10:00 on Saturday which is better than a lot of neighboring hotels Parking is decent though it can be tricky to navigate and there’s a shortage of spots in the front I was able to find a spot still open later in the evening though so it wasn’t too bad Gaining access to the hotel is easy if you’re going southbound on 75 however if you’re going northbound you’ll have to bypass and loop back to it Easy to spot from the road Overall I would probably stay here again but one thing that does detract is they have anti-concealed carry and open carry signs The signs are not valid as they are posted incorrectly however they get the point across that they don’t want anybody that carries to stay in their hotel

Jerry Schrader

My wife and I stayed here for the weekend, I cannot express how amazing the staff was to us, everyone of them However Gabby went above and beyond as she mostly dealt with us throughout the stay There’s not enough that I can say about this place, they’ve always treated us like royalty, but this weekend when we really needed it they shone through

I highly recommend Hyatt in Allan

9. Marriott Dallas Allen Hotel & Convention Center (3-star hotel)

About this hotel

Across the road from the Watters Creek at Montgomery Farm shopping mall, this modern conference hotel is 2 miles from Highway 75 and 4 miles from the Topgolf sports entertainment complex.Unfussy rooms feature free Wi-Fi, flat-screen TVs and minifridges, as well as tea and coffeemakers. Some rooms and all suites provide sitting areas. Some suites have access to a private lounge that serves breakfast, snacks and drinks at no cost. Room service is offered 24/7.Amenities include a 24-hour fitness center and an outdoor pool. There’s a casual steakhouse and a relaxed bar, plus more than 90,000 sq ft of event space. Parking is available for a fee.

Things You Need to Know

  • 7 min drive to Oak Point Park and Nature Preserve
  • Guests liked the unfussy rooms but some complained about the kitchenettes
  • One of the few hotels in the area with room service
  • Guests liked the service
  • Guests liked the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jazzelynn Daigle

I was so close to leaving a bad review based on my experience in one of the restaurants here during my stay But luckily, when I went to the lobby to discuss the issue, I ran into Heaven who not only heard me out but did everything in her power to make things right It’s been so long since I experienced the level of customer service she provided at any establishment

I was beginning to think people just weren’t trained to provide a good experience anymoreBut Heaven was great She made me and the person with me feel valued and appreciated I went from feeling ignored and, honestly, wondering if my treatment was based on race, to feeling important and considering returning in the future and possibly hosting an event here myselfOne thing Heaven did for my guest and I was she personally escorted us back into the restaurant and introduced us to Kelly, who after hearing about our initial experience, made sure to turn our evening around Kelly was funny and kind, provided great service, and kept our glasses full Kelly and Heaven really turned our experience around, and I’m so glad we didn’t let one person ruin our evening The rest of the weekend was great This place has some great people providing service for the guestsAlso, the room we were in was very nice and super clean And I’m a person who LOOKS for a spot someone night have missed The bed was comfortable The lighting was great This is one of the top 3-star hotels I’ve ever stayed in

Shahnawaz Farid

The Marriott Dallas Allen team and especially John Vasquez are SIMPLY THE BEST! You could not ask for more professionalism than what John provided to me (and I am sure countless others) The attention to details was unbeatableAlthough my stay was only for 2 nights for a work trip, John provided phenomenal care, and knowledgeable service that I never had received before, and that is saying something as I have stayed at a number of wonderful Marriott properties across the world

That is why I am truly appreciative for the great recommendations, insights, and understanding of my circumstances I had which John always graciously answered, solved, and recommended to me Regardless of what my problem was, you could not ask for a more customer caring professional than John as it was absolutely evidentJohn exemplifies class, empathy, care, and understanding the importance of the customer experience I have recommended my friends, family, and work colleagues for this specific Marriott hotel solely due to John’s stellar quality of service, and hope this is the standard for all services across not only at this establishment, but for every company – regardless of service

Justin Thresher

Booking into the room was painless and the gentleman “kyle” was very friendly and professional Our room has a beautiful overlook of the pool area with a king bed very comfy The food at the restaurant was delicious, $18 for buffet style pulled pork and mashed potatoes

Well worth it!! The bar in the lobby was phenomenal or at least my evening was 😁 Good people great atmosphere!

10. Courtyard by Marriott Dallas Plano/Richardson (4-star hotel)

About this hotel

A mile from Route 75, this contemporary hotel is 6 miles from Curtis Culwell Center arena and 8 miles from the Firewheel Town Center mall.Modern rooms feature complimentary Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers; some add sofabeds.Parking is free. Other amenities include a relaxed restaurant/bar, an outdoor pool and a 24-hour fitness room. There’s also a furnished terrace. Breakfast is available.

Things You Need to Know

  • Guests praised the clean rooms
  • Guests praised the bathrooms
  • 5 min drive to Dark Hour Haunted House
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • Guests mentioned “Bistro” 20 times
  • Guests liked the bar

Feedback From Real Customers

Amanda Nicole

Had a great stay over the weekend My only complaint is I wish they had complimentary breakfast the price to buy something frozen like a lean cuisine is very high

Almost forcing you to pay for the also extremely high rate for a basic continental breakfast or buy something of barelyhigher but of basic same value from their bistro which is at least prepared freshly This is a major flaw in the services offered by this hotel in my opinion

11. Tru by Hilton Allen Dallas (2-star hotel)

About this hotel

Set between a residential area and Highway 75, this informal hotel is a mile from both Allen Premium Outlets and Allen Station Park, which has wakeboarding facilities and athletics fields.Relaxed rooms feature Wi-Fi, flat-screen TVs and minifridges.Amenities include an outdoor pool and a fitness room, as well as a furnished patio. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the rooms
  • 8 min drive to Billings Productions, Inc.
  • Some guests disliked the bathrooms
  • Guests praised the service
  • Guests mentioned lobbies 17 times
  • Guests mentioned “coffee” 10 times

Feedback From Real Customers

Elizabeth Gongora

I loved this place! The price was right and it was easy to get to Right next to Cracker Barrel I felt so comfortable and felt it was really clean

It reminded me of a college dorm room So it was cool, but it was still spacious! The lobby is really nice too! We didn’t get breakfast there, but it looked good Shampoo & Body wash & lotion smelled amazing!!!

Yan Yau

The hotel is new, well decorated and has decent service however, it misses the most important value as a hotel as its comfort level is very low! The bedding is the worst ever! The pillow is way too soft and the sheets have a very plastic feeling, They stick to your skin The AC is very loud and couldn’t cool down at all

it’s ridiculous that the outside temperature is only 50 degrees but inside is hot and stuffy Don’t know what’s wrong with the architecture design We ended up tossing around and couldn’t fall asleep at all

12. Courtyard by Marriott Dallas Allen at the Event Center (3-star hotel)

About this hotel

Off Highway 75, this informal hotel is a 2-minute walk from The Village at Allen shopping center and 5 miles from the TPC Craig Ranch golf course.Contemporary rooms offer free Wi-Fi and flat-screens, along with microwaves, coffeemakers and minifridges; some add sofabeds and/or balconies. The 1-bedroom suites have wet bars, and separate sitting areas with pull-out sofas, and some offer dining areas.Parking is complimentary. An American restaurant/bar serves breakfast and dinner. Other amenities include an indoor pool, a gym and meeting rooms, as well as a business center.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 8 min drive to Towne Lake Recreation Area
  • Some guests complained about the air conditioning and the beds
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 24 times

Feedback From Real Customers

Frank N

We are locals on an overnight trip Ethan checked us in He was very friendly and professional

He was able to accommodate my room upgrade request He set us up in a very nice suite, which had a balcony overlooking the courtyard The room had a very nice layout and was very clean We would have appreciated a different brand of toiler paper, because the one in our room was very coarse Not sure what brand it was The covered parking garage was conveniently located across the street from the property Unfortunately the dining facility on the property was not available to us the evening of 7/9/22 because it was closed We appreciated the many dining options within walking distance The property is centrally located to many shopping and dining areas We would certainly stay here again!

Sarah Nowlen

Pretty decent room Nice little balcony! Not as clean as I would have liked, and very uncomfortable bed! Nice views and restaurants near by Safe and clean parking lot well lit with plenty of spaces

Probably gets pretty crazy when there is an event If i stayed again I would request a room overlooking the courtyard rather than the street I’m sure it’s staffing related but they didn’t have breakfast the day I was there, which would have been fine if the very nice guy who checked me in hadn’t twice told me the hours and location of the breakfast I could expect All in all a fine place to stop, a little on the expensive side

edwin t

This was place okay The beds were super stiff and the room was quite warm (March) I turned on the AC and the unit was EXTREMELY loud and make a clunking sound

I had to turn it off so we could get back to sleep I requested a room with a bathtub in the notes at booking and didn’t get one There was also 0 toilet paper in the room so we used KleenexLocation is superb if you want to have a few drinks after an event at the event center Beyond that, it’s nothing to write home about

13. Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center (3-star hotel)

About this hotel

This upscale all-suite hotel attached to the Frisco Conference Center is 0.1 miles from Dr. Pepper Ballpark.Warm, traditionally furnished suites feature separate living rooms, custom-designed beds and flat-screens with premium channels, plus minifridges, microwaves and Wi-Fi (fee). Upgraded suites add balconies, pull-out sofas and Keurig coffeemakers.Free perks include cooked-to-order breakfast, and evening receptions with snacks and drinks. There’s a relaxed Texas-inspired cafe and an airy atrium lounge. Additional amenities include a gym, an indoor pool and a spa (fee), along with 90,000 sq ft of meeting space.

Things You Need to Know

  • Walking distance to iFLY Indoor Skydiving – Dallas and the Texas Sculpture Garden
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned “banquets” 12 times
  • Guests praised the views

Feedback From Real Customers

Kojack Enterprises

We recently stayed for a night at this location and were excited to arrive with our past experience with Embassy Suites This location was great but had some setbacks The room condition was excellent, the A/C worked but seemed to be struggling

My wife and I set it to 70 degrees and left the room for the evening and arrived to it still trying to reach 70 degrees It stayed on for the majority of the night trying to cool the room down It did not bother us much, but it was worth mentioning Additionally, we wanted to enjoy the pool and spa later in the evening and found that it was occupied for “swim lessons” The entirety of the pool was coned off and the swim instructors were using all of it My wife and I sat in there for a while hoping that they would finish but had no luck after an hour This was upsetting due to the fact that we paid for a room with the amenities provided but it was being rented out for a local swim school I would hope that Embassy Suites would understand that we are headed into hot summer days and guests will want to use the pool more regularly I would rather go to another hotel down the road that keeps their amenities for guests staying there instead of other local businesses Other than our frustrating pool and spa incident we really enjoyed our stay The breakfast is excellent and all of the staff is very nice!

Meagan Murret

The pool was clean and well maintained The evening reception was fun and did not have long waits for drinks Bartender was friendly and accommodating

Lobby was very pretty Morning breakfast was delicious! Room was clean, AC worked well Only complaint was that the fold out sofa was very uncomfortable and there were no pillows for it The extra blanket was gross and scratchy

Jaysen Bechtel

The first couple of days we stayed here, there was a very strong sewer smell between the lobby and convention center entrance doors The entire hotel was very clean in appearance and I loved the myriad of fountains Our room was very nice except for the fact that the air conditioner did not seem to function

My wife gets sick to the point of nausea in Temps above 67 over a long period of time (hours or sooner if she gets a hot flash) The first night a maintenance worker attempted to fix it The next day we asked the front desk if they had a fan or could we switch rooms They told us that they would get it fixed, but we still returned to a room that was above 74 I went and bought a fanBefore we booked the hotel we read somewhere that they had 24/7 room servicethey do not Room service operates between 5pm and 9pm, and they don’t deliver to the roomyou have to go pick it up Their breakfast setup was great and the food was good They do custom omelets, but nothing else The bartenders were exceptionally friendly and went above and beyond to take of a room service order that was not correct even though the cook had already closed things downThe pool/gym were clean and well stocked The hot tub did not work the first 5 days we were there It was working 2 days before we left The sauna did not work the entire time we were thereOn our 6th day we upgraded our room so an older son could spend some time with us The room’s AC worked and it was cool enough for my wife not to need a fan The views from both of our rooms was amazing Oh, and FYIlate checkouts cost an extra $25 Not that it really mattered, but we were not informed of this and did not find out until hours later

14. Drury Plaza Hotel Dallas Richardson (3-star hotel)

About this hotel

At the junction of US-75 and Highway 190, this casual hotel among commercial plazas is 1 mile from the Charles W. Eisemann Center for Performing Arts and Corporate Presentations. It’s 17 miles from the Dallas World Aquarium.Contemporary rooms come with Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add separate living rooms with pull-out sofas.Free soft drinks and popcorn are provided daily. A modern bar in the lobby offers cocktails and light fare. There’s also an outdoor pool with a sundeck and lounge chairs. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the bathrooms
  • 2 min drive to Dark Hour Haunted House
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the outdoor pool and the hot tub
  • Guests praised the modern bar

Feedback From Real Customers

fran godsey

My stay was amazing!! First of all every staff member was so friendly and helpful The hotel in general is very nice and clean The free breakfast and dinner plus 3 adult beverages was the best! Also we had access to fountain drinks 24 hours in the lobby

The hotel bar and kitchen was very nice and drinks and food anywhere we went in the hotel was so good! My room was so big and so nice much bigger than a typical 2 queen bedroom in a hotel Pool area was very nice and actually had plenty of towels to use unlike most hotels I highly recommend this hotel Very family friendly!!! I will always be looking to stay at this hotel chain from this point on I absolutely cannot say enough great things about this hotel!


Fantastic hotel in Dallas! I stayed here for work and it was perfect Service was great, people are very nice and accommodating, room was large with good amenities, and the whole place was pretty clean They serve breakfast and also unlimited soft drinks and coffee/teas all day

I went down to get a hot tea every night Did eat at the Kitchen twice during my stay and enjoyed it Had the Bavarian pretzels, a turkey club, and even the berry dessert All were tasty! And the parking garage is free! Would definitely stay here again and look forward to when I can!

Patrice Russell-Simpson

This was the best stay I’ve had The staff were wonderful, the pool is amazing and the food is so tasty! Everyone is so polite and kind My room was clean and catered to with care

They checked us in earlier than anticipated after just getting off the flight I enjoyed Dallas so much more after being here I will be staying here again The variety at the buffet was amazing You also get free drinks during your stay Talk about all inclusive!!!! This is your best deal! I’m already looking to book my next stay 🎉

15. Hampton Inn & Suites-Dallas Allen (4-star hotel)

About this hotel

This modern hotel off Highway 75 is a 2-minute walk from shopping at Allen Premium Outlets and a 5.4-mile drive from the Heard Natural Science Museum & Wildlife Sanctuary.The casual rooms include free Wi-Fi, custom-designed beds, flat-screen TVs with HD channels, and coffeemakers. Some rooms have pull-out sofas, while suites add living areas, microwaves and minifridges; some have whirlpool tubs.Hot breakfast and weekday breakfast bags to go are free, as is parking. There’s also a fitness room and indoor pool, plus a terrace, business center and meeting room.

Things You Need to Know

  • Guests liked the clean rooms
  • 8 min drive to Towne Lake Recreation Area
  • Guests liked that this hotel is near shopping
  • Guests liked the friendly service
  • Guests mentioned “outlet stores” 19 times
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool

Feedback From Real Customers


Hotel was not nice The beds are awful and not comfortable at all The mattresses feel like they are probably 20 years old

We had to leave a night early because we couldn’t sleep another night in the beds We had to have our keys reprogrammed at least 3 times The pool was randomly closed when we arrived They wouldn’t refund the last night because I paid in advance We left anyways The place is not up to Hilton standards and the hotel and corporate was no help at all The lady at the front desk was very nice but wasn’t able to help us either

Anita Vyas

As great the location is, next to outlets, there is ZERO housekeeping service here I repeat ZERO So be ready to take out your own trash, ask for towels and toilet papers etc

We (mom and 2 teenager boys) stayed 5 unfortunate days and didn’t get a single day of housekeeping though we requested it the moment we checked in specified day and time Reconfirmed and asked over and over again morning, afternoon and evening Yet nothing Then I just took all the trash out and dirty towels and dumped it outside the room It sat there for 2 days with no one to pick it And then the concierge had the audacity of calling us at 11:15 pm when we were asleep to say that we had a ‘do not disturb’ sign on the door so got no housekeeping We have a pet and we were specifically asked to keep the beware of pet sign on the door I took it out after 2 thinking maybe that’s why we weren’t getting service For sure not paying $75 for my pet dog as there was no cleaning service I’d rather pay myself that money for taking the trash out and keeping the room clean and bringing my own toiletries This is my second bad experience with Hilton so this is going to be a bad breakup Hilton never again

Phil Ruffin

We had an urgent need for a room, and just showed up in the night They were very accommodating We slept through breakfast, but they located some yogurt and apples for us later

The 3 different front desk agents were welcoming and friendlyIt was a good choice

16. Sheraton McKinney Hotel (4-star hotel)

  • Address: 1900 Gateway Blvd, McKinney, TX 75070
  • Phone: (972) 549-4000
  • Ratings: 4.4 (1077 reviews) Very good
  • Website : Sheraton McKinney Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Understated quarters, an all-day restaurant & a bar, plus a 24-hour fitness center & meeting rooms.

About this hotel

Off US-75, this modern hotel is 2 miles from the Heard Natural Science Museum and Wildlife Sanctuary, and 11 miles from Southfork RanchElegant, understated rooms have free WiFi, plus flat-screen TVs, and work areas with desks and ergonomic chairs. Suites add sitting areas or separate living rooms. Club quarters provide access to a lounge with perks such as continental breakfast, afternoon appetizers and drinks.Amenities include an all-day grill restaurant and a bar, as well as a 24/7 fitness center and a seasonal outdoor pool. There are 6 meeting rooms, plus a business center. Breakfast is available for a surcharge.

Things You Need to Know

  • Guests liked the clean rooms
  • 5 min drive to Towne Lake Recreation Area
  • Guests praised the friendly service
  • Guests mentioned refrigerators 28 times
  • Guests mentioned microwaves 18 times
  • Guests praised the bar

Feedback From Real Customers

debra t

A previous stay here was amazing The only thing I would recommend is that the dirt dust and mold in the lobby and guestroom bathrooms be given a deep cleaning I attempted to stay at this location last weekend

However, the male front desk clerk who worked overnight on 03/19/2022, insisted on a rate of $199 as the lowest rate for two queens at Military/Govt rate or member rate, but the app showed $122 I was initially disappointed but was able to find a better hotel 5 minutes a way

Deietra Bolden

While the hotel is beautiful and the cleanliness of the lobby was great, the rooms were a different story and so was the staff We booked the hotel to stay at while in town for a wedding It was a large party with some rather tall men and kids

One bedroom had blood spatter on the sheets when pulled back The rooms are advertised as doubles but don’t specify the bed size They are full beds and are small making it difficult to sleep two to a bed and the men and children had issues I believe it should be advertised as full sized beds and not just doubles At check in the front desk staff never asked if I needed help When the other staff walked up to ask if I needed to check in, the staff that was already there shrugged her shoulders and said she didn’t know I replied that it was because she never asked or acknowledged me

Yulonda Fluker

So I stayed Saturday night to attend a wedding Sunday after noon in McKinney and thought everything was in place on Sunday before the wedding Unfortunately, that was not the case I had multiple dress wardrobe malfunctions and did not know what to do I called down to the front desk explained my situation and she politely explained that no one was site to assist and that I should try a tailor

So l google to see if anyone was open and course not they were all closed!! So I calmed my self down and prayed and looked at the guest services number and Delores knew my situation from Dee at the front desk and was able to assist me I just wanted to give both of those ladies a shout out for assisting me and can truly and honestly say this location has earned my loyalty!!!

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