5 star hotels in Arlington, TN

1. Hampton Inn & Suites Memphis Germantown (2-star hotel)

About this hotel

On a tree-lined road, this unpretentious hotel is within 5 miles from both Interstate 240 and horseback riding at Shelby Farms. It’s also 18 miles from the bars and restaurants of Downtown Memphis.Down-to-earth rooms come with free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add wet bars, and sitting areas with pull-out sofas.Complimentary amenities include parking, and a breakfast buffet. There’s also a seasonal outdoor pool, a fitness room and a coin-operated laundry.

Things You Need to Know

  • Guests praised the down-to-earth rooms, which have refrigerators
  • The down-to-earth rooms have TVs
  • 6 min drive to Oaklawn Garden
  • Guests praised the service
  • The fitness center has weight machines and treadmills
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Jessie Logan

I am down here for work several times throughout the summer and have stayed in 7 hotels so far and this one had been the absolute best! The staff was nice, the rooms were cleaned, house keeping was nice, breakfast was amazing, the pool was the clearest I have seen out of all the hotels I have been at! The gym was very nice and didn’t have that musty smell most hotel gyms have and it had a water filter inside to fill up your water bottle Its close to everything and a really nice area! The only thing I can complain about was the beds were too soft for me, I like it really firm so if your someone who loves comfy then this place is for you!

Sabrena L

Service, rooms, breakfast, and atmosphere were all perfect! We were here for a soccer tournament as were many others at the time There was always plenty of breakfast and coffee It was clean

The hall areas were a bit warm, so I’m not sure about if the AC was having issues However, it did not affect our room I will make a point to come back to this location any time I am in the area

Rachel Diggs

Room and lobby was well appointed Staff was friendly Great location for the things that we needed to do in the area

However, our car was parked very close to the front entrance and a camera was pointed right in the area, but hey, our car was broken into and ransacked A police report was filed and no manager was on duty apparently because the police were denied access to the video recording without management being there I would like to see security patrolling the premises more to help provide a secure environmentIt was a nice stay at a nice hotel until that issue this morning

2. Hilton Garden Inn Memphis East Germantown (3-star hotel)

About this hotel

Set in a largely residential area, this relaxed hotel is 2 miles from both Interstate 240 and Germantown Performing Arts Center. It’s 5 miles from biking and horse trails at Shelby Farms Park.Informal rooms feature Wi-Fi, flat-screen TVs and coffeemakers, as well as microwaves and minifridges. Room service is available.Amenities include a restaurant/bar with a terrace, plus an outdoor pool and a fitness room. There’s also parking and breakfast.

Things You Need to Know

  • Guests praised the clean rooms
  • 8 min drive to Crystal Shrine Grotto
  • One of the few hotels in the area with room service
  • Guests mentioned the service is friendly
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Amy Jackson

We have been loyal Hilton Honors members for years, so we almost always choose a Hilton property when traveling I was hoping to find a place we can stay again and again for the next few years while our daughter is in college in Memphis, but this will not be the one To be fair, I will list the positives first

The front desk staff were friendly and professional, the property was in a safe location, and the hotel was mostly cleanNow the negatives: the key card system was down for our entire stay, and according to staff had been down for a couple days when we got there Every time you needed to enter your room, you had to wait in line for someone to walk you to your room and let you in All exterior doors were unlocked because there was no other way for guests to enter the hotel This is clearly not a safe practice, and there seemed to be no urgency in getting the problem taken care of As I stated before, all staff were courteous and friendly I believe this property must be poorly managedYesterday we were also informed by the restaurant employee who escorted us to our room that the entire system was down hotel-wide and they were unable to ring up anything food or drinkThere is no housekeeping service at this hotel unless requested, which was fine, but sort of strange When we wanted to use the ice bucket in our room, we discovered that it had about three inches of water in it from the previous guest, which made me wonder how clean the rest of the room actually wasOverall, this was a disappointing stay If there is a problem so severe that no one in the hotel can have a key card, the hotel management should be finding other accommodations for all the guests, or at the very least, offering free breakfast and drinks or even bottles of water No apology or attempt to make things right AT ALLLastly, the walls in this hotel were thin On night one, we could hear our neighbors to the left talking until very late that night On night two, our neighbor to the right went out and left a barking dog, assumedly in a crate We had to call the front desk because it went on and on and on This is a hotel that is not supposed to allow petsI wish I could say we’ll be saying here again, but I can’t see that happening since management seemed to be completely absent in this hotel

Michelle Canbuldu

STAY HERE AT YOUR OWN RISK!!!!!My company brought me here to work in one of their local offices for two weeks On Saturday night I decided to go home for one night since the drive was less than 3 hours away When I came back Sunday night, my room looked like it had been vandalized! There was no bedding on the bed, the bathroom rubber to the slider was torn off and the blinds were jacked up

The pillows were on the floor and all the belongings I had left overnight were gone! Since it was after 11pm there was no manager or housekeepers on staff The front desk girl had to go find me some sheets for my King size bed! The following morning I spoke with the Hotel Manager Ellen She brushed off the incident and told me to send her an email! I sent her an email no response Went to front desk again the following day and said I am waiting to see how they will compensate me for my missing items Ellen sends me an email later in the evening telling me housekeeping did not find any missing items that I “alleged” were stolen! I was appalled by her lackluster response and lack of apology and for not taking any responsibility for her staff! The fact that my company paid well over $2k for me to stay here and be treated in this manner is terrible I won’t even let housekeeping in my room now at all and have been requesting my towels at the front desk, which also takes forever to get! My co-worker had to switch rooms the first week we got here and in doing so, had his expensive sneakers and some shirts stolen! Although the hotel is nice, the way this place is run; dirty gym with no disinfecting wipes, equipment that doesn’t get wiped down and management that doesn’t care about their guests and overlook thieving employees is appalling!

Tony Brott

Overall, I felt my stay was satisfactory But there were some things I felt made the whole experience less than exemplary For a hotel that charges at a premium rate, I didn’t feel like it was a premium experience

Things like not having regular housekeeping service unless requested, rooms that were pleasant but not above average, no complimentary breakfast That kept it from being top-notch Now, I will say that the staff was pleasant and helpful and did a great job They were top-notch But the overall experience was just OK

3. Marriott Memphis East (3-star hotel)

  • Address: 5795 Poplar Ave, Memphis, TN 38119
  • Phone: (901) 682-0080
  • Ratings: 4.1 (970 reviews) Very good
  • Website : Marriott Memphis East
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary hotel with a grill restaurant, plus an indoor pool, a hot tub & a fitness center.

About this hotel

A 3.4-mile drive from Memphis Botanic Garden, this stylish, modern hotel is also 10.7 miles from Memphis Zoo.The bright, colorful rooms have flat-screen TVs with premium cable channels, desks with ergonomic chairs, minifridges and coffeemakers. WiFi is available (fee). Upgraded rooms have access to a concierge lounge offering free continental breakfast and evening appetizers. Suites add kitchenettes.The property has a relaxed grill restaurant and a bar, as well as an indoor pool and a hot tub. Other amenities include an airport shuttle, a spa and a fitness center, plus laundry facilities. There are also 6 meeting rooms and a business center.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 4 min drive to Crystal Shrine Grotto
  • Guests praised the service
  • Guests mentioned lobbies 24 times
  • The fitness center has weight machines and elliptical machines
  • Guests praised the nightlife
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar

Feedback From Real Customers

Isabel Bravo

Lovely hotel, good breakfast, nice lobby, quality of rooms and service was great The hotel gym is also very nice, on the fourth floor with treadmills facing the windows so you have a cool viewThe only issue was the pool 🥹 My family and I were really looking forward to swimming so we called many hotels to confirm if their pool was open

Via phone they confirmed the pool was open So we booked with them Upon arrival, we asked again they said yes When we went to the pool, they had these signs posted, front desk had no idea about them when we brought it to their attention, and then urged us to not swim until they confirmed it was okay to swim (better safe than sorry, i understand) They promised to get back to us with answers and they didn’t We asked another staff member and the interaction of not knowing anything about it repeated I am happy they preferred to be safe, but the miscommunication was frustrating I appreciate the staff being nice as possible throughout

donted60

First time staying and we were very satisfied Upon arrival the staff was very courteous and cordial For some reason I was booked for 3 rooms instead of one( an Expedia mistake) but it was quickly cleared up

Thankfully I was only billed for one room The rooms must have been remodeled because they were better than the pics and the bathroom was 👍🏿👍🏿 The next morning I got a chance to go to the gym and that was a good experience also hand sanitizer and complimentary water was available and that was a plus All in all this was a good stay and will definitely be on my list of hotels to stay in when in Memphis

Paul Baltz

Stayed here the weekend with my family, for a soccer tournament The front desk was very friendly and helpful I also appreciated the tireless staff during the busy breakfast rush

They worked non-stop to keep the food supply coming The room was clean and comfy It had a fridge but no microwave (had to go to the lobby for that) Parking lot patrolled at night by security vehicle Only dislike is the location–it’s squeezed in between a couple busy stretches of road Blink and you will miss the entrance or accidentally turn into the adjacent property

4. Homewood Suites by Hilton Memphis-Germantown (3-star hotel)

About this hotel

Close to medical centers, this classic extended-stay hotel off Tennessee State Route 177 is 1.7 miles from The Shops of Saddle Creek and 4.4 miles from the visitor center for Shelby Farms urban park.Traditionally furnished 1-bedroom suites come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs and pull-out sofas.A free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and a free grocery shopping service, plus a business center and coin laundry. Guests can also use a fitness room, outdoor pool and airport/area shuttle.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 8 min drive to Urban Air Trampoline and Adventure Park
  • Some guests complained about the beds
  • Guests praised the friendly service
  • One of the few hotels in the area with a casino
  • Guests praised the outdoor pool

Feedback From Real Customers

Laura Frey

Homewood Suites exceeded our expectations We loved how large the room was and the fact that the bedroom was a separate room from the living/kitchen area The room was very clean and the staff were extremely welcoming and friendly

We also loved all of the many options at breakfast in the morning My girls enjoyed the pancakes and sausages! There were also bagels, cereal, eggs, potatoes, etc If I’m ever in the area again, I would definitely choose this location to stay the night

Rita Navarro Levy

I went in the hotel room with my kids and it smelled super bad, the room was extremely dirtyWe found hair inside the refrigerator, food on the floor at our beds, and between other things We chose this hotel because the pictures they showed had a basketball court and when I asked about it they told me that they didn’t have it for years but they didn’t remove it from the website, so this is not honest to put something that they don’t have to offer

I opened the sofa bed and found many bandages with human excrements/feces stains The staff was amazing but the hotel is the worst place I’ve been with my family

J C

Upon check in, Sherman was extremely friendly, helpful and welcoming Area nice, safe and plenty of food and shopping options nearby As soon as we stepped out of the elevator on 2nd floor you can smell how clean it is kept

The room was great, bed comfortable and breakfast was kept replenished with nice choices to start the morning Every employee we passed were friendly and spoke to us Couldnt ask for a better experience I travel to memphis for business every month and will be staying here if it is in the allowed work budget One of the best hotels we have stayed at and we travel quite often

5. Holiday Inn & Suites Memphis – Wolfchase Galleria, an IHG Hotel (3-star hotel)

About this hotel

This modern hotel is next to I-40 and a 4-minute walk from the Wolfchase Galleria Mall.The straightforward rooms come with desks and flat-screen TVs, plus minifridges, microwaves and coffeemakers. There’s also free WiFi and high-pressure showerheads in the bathrooms, plus kids 19 and under stay free with an adult. Suites add separate living spaces with pull-out sofas, kitchenettes and dining tables.Amenities include an on-site restaurant offering comfort food (kids 12 and under eat free), plus an indoor pool and fitness center. There’s also a business center, guest laundry & parking.

Things You Need to Know

  • Guests praised the beds
  • 8 min drive to Davies Manor
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly, professional service
  • Guests liked “a pillow”, mentioned 12 times in reviews
  • Guests mentioned “shopping malls” 12 times
  • The fitness center has elliptical machines and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Lindsay Goldapp

This stay was one of the wildest hotel experiences of my life I’ve never walked into a hotel and not been able to find an employee at the front desk There were several people waiting in the lobby to be helped but there wasn’t a single employee around for several minutes

One of the other customers who was waiting started calling the front desk and offices but no one answered Finally someone came out and offered no apology or explanation; I understand that places are understaffed but management should train them to at least acknowledge that and apologizeWhen we got to our room, which was the Executive Suite, it was really bare bones with very little bedding and blankets and half a roll of toilet paper We ran out of toilet paper after 4 trips The breakfast situation is bizarre and you have to pay extra to get hot food You purchase a breakfast “ticket” to present at the breakfast barThe last girl who got us more toilet paper was extremely friendly and helpfulI know employees are underpaid and thus businesses are understaffed so Holiday Inn needs to work that out and perhaps offer better pay in order to attract employees in order to be adequately staffed I’ve never had a bad experience at a HI until now

Chad

Feels like an older hotel that has been recently renovated/updated Rooms are nice There’s also some meeting rooms and event spaces if you need that sort of thing

There’s an on-site pool, but I didn’t check it outKey cards for the rooms are finnicky They frequently stop working The guy at the front desk told us you can’t get them anywhere near a cell phone or similar electronics or it wipes them That doesn’t sound very practical in 2022 Maybe get better key card tech?Breakfast is weird If you want hot breakfast you have to have some voucher Otherwise, it’s cold breakfast only If those vouchers weren’t included with your room you can buy them (Though, if I’m paying for breakfast then I am just going to go to a legit full service restaurant) It seems to mostly create confusion and anger among the guests (just read the other reviews) So, I’m not sure what they were thinking Just provide hot breakfast to *ALL* of your guests and adjust room rates accordingly DuhFinally, to the d-bags who feel the need to park their long trucks and pick-ups with trailers sideways across 8 parking spots Could you maybe not do it right by the door? That’s rather selfish and obnoxious

Ruth Van Sandt

Just now leaving Hotel did a great job There was a couple sports teams in town and staff was kind, courteous, and engaged with everyone

Seemed to be doing well to keep everyone happy, including other guests like usQuite overpriced hotel in my opinion but seemed to be mostly because of the particular night we happened to be going through town

6. Home2 Suites by Hilton Memphis Wolfchase Galleria (3-star hotel)

About this hotel

Across the street from casual eateries, this informal all-suite hotel is less than a mile from both Interstate 40 and Wolfchase Galleria mall. It’s 8 miles from fishing, boating and playgrounds at Shelby Farms Park.Modern, streamlined studios have Wi-Fi, flat-screen TVs and kitchenettes, as well as coffeemakers, and sitting areas with pull-out sofas. The 1-bedroom suites offer separate living rooms.Amenities include an indoor pool and a gym, plus a laid-back lobby lounge. Breakfast and parking are available. Pets are welcome.

Things You Need to Know

  • Guests praised the large rooms, which have minibars
  • The rooms have refrigerators and TVs
  • 7 min drive to Davies Manor

Feedback From Real Customers

Laurie Sherman

I am giving this hotel only one star due to several reasons First and foremost was the fact that the fire alarm went off and the hotel staff, which appears to have been only one person, did not check that every guest was out of the hotel safely They should have a better system in place for notifying guests so that no one gets left behind if there is a real emergency

We were all lucky that it happened to be a false alarm I’m sure this happens a lot at hotels Someone burning popcorn or smoking in the room Needless to say that this alarm was caused by the people in the room next to mine who were up all night partying and smoking So apparently since no one reported the noise of the party it is the other guests fault that the alarm went off It’s our fault the alarm went off, that does not make sense How are the other guests supposed to know what someone is doing in their room It’s like saying the hotel staff should have known so they shouldn’t be paid because they didn’t do their job I don’t expect the hotel to give anyone anything free But I do expect them to be a little more compassionate to their guests But I am under the impression that this particular hotel or the staff at the time did not care about anything They were just a robot making money When you have a grandchild that is unique it takes a lot of time to get them to sleep Things that are easy for everyone else to deal with, like noises and emotions, if very difficult for my grandchild After all is said and done all I asked for was a little compassion from the hotel and they could not assist So we had to leave at 3:00 am in the morning to find somewhere else to stay This is one hotel I will never visit againOther than this one experience with this hotel, the rooms were clean, the check in staff was very friendly and helpful, the pool was a little cloudy Not as clear as it should be The part of the hotel I did see seemed clean

IPR

I read some of the previous reviews and I’m glad to say we did not have any issues during our stayJames at the front desk was very courteous and helpful checking us inWe did have to sign a waiver for ‘no parties’ and be responsible for $500 if we broke it which I completely agree with since hopefully it solves a lot of the previous issues

Room was exceptionally clean and stocked of all toiletriesThe bed was very comfortable and the sheets were very soft We slept like babiesBEWARE: It did smell like weed at some occasions It never really bothered us since it was confined to the elevator mostly

Darnell Hamilton

Im beyond upset with the way our family was treated at this hotel I am the chairperson for our family reunion and blocked many rooms here at home2suites We were all excited about staying here because it’s in a great location

The staff here waited until check in time to start calling several family members to inform us about our room We were told that they had construction going on in the hotel and that we had to get a king with a let out couch or cancel free of charge Remember we’re from out of state, many of our family members drove 11 hours just to get there You would think with a large group booking 10 plus room that we would have been better accommodated I explained to the guys at the front desk that we were quoted $129 for a king and $139 for a double They said because of our special rate that we couldn’t get it for $129 and that the rooms are much higher now This large group agreement was done back in March, the reunion was July 8-10 I really wish the hotel would called me before check in time, my family and I would have booked elsewhere The repair had been going on for some time long before that week

7. SpringHill Suites by Marriott Memphis East/Galleria (3-star hotel)

About this hotel

At the intersection of I-40 and US-64, this casual all-suite hotel is a 5-minute walk from Wolfchase Galleria mall and 3 miles from Colonial Country Club. It’s 27 miles from Graceland, former home of the late Elvis Presley.Modern suites come with free Wi-Fi, kitchenettes, coffeemakers, and sitting areas with pull-out sofas, as well as smart TVs.A continental breakfast buffet and parking are complimentary. Other amenities include an indoor pool, a hot tub and a sleek lobby lounge, plus a coin-operated laundry, a 24-hour exercise room, a BBQ/picnic area and a business center.

Things You Need to Know

  • Guests praised the rooms
  • 7 min drive to Davies Manor
  • Guests praised the friendly service
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

E Mason (Miss Ann)

They staff was very accommodating They were quick to assist with any request we had The check in and out process was seamless

I gave 4 stars because, I guess based on timing, the pool and laundry facilities were being renovated I had to go to a sister hotel for these amenities Other than that I plan to stay again if the pool and laundry renovations are complete

Sam Ferguson

Overall it was an okay experience It accomplished the goal of a bed to sleep while passing through townHowever, we had a difficult time getting into the building upon our late night arrival

Spent around 30 minutes trying to knock/call/get anyone to let us in We even went to the hotel behind them to ask them if they could help She offered to call them for us but also didn’t get an answer I think we caught them on a bad night with high prices and poor service I would only stay if the rate matched the quality and unfortunately we paid close to the max rateFyi – Room 322 might be missing a carbon monoxide and smoke detector too

Bob Sorey

Room 217 Less than basic – Tv didn’t work Only one towel and nothing else in entire room Really basic for $168 – i can handle a hotel that needs a renovation but this one – 🙄🤦🏻‍♂️🤮 Should have expected something when an email arrived and said if you arrive after 7 doors locked and your reservation subject to cancellation – call this number 🤷🏼‍♂️🎤🥃

8. Fairfield Inn & Suites by Marriott Memphis East/Galleria (3-star hotel)

About this hotel

Off Interstate 40, this unassuming hotel is an 11-minute walk from Wolfchase Galleria shopping mall and 15 miles from Memphis Zoo.Colorful rooms come with free Wi-Fi, flat-screen TVs with premium channels, and coffeemakers. Suites add microwaves and minifridges, as well as pull-out sofas.A hot breakfast buffet is complimentary, as is parking. Other amenities include an indoor pool and a hot tub, plus a fitness center, a business center and coin-operated laundry facilities.

Things You Need to Know

  • 7 min drive to Bellevue Baptist Church
  • Guests praised the friendly service
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Sharon Davis

Very pleasant stay at Fairfield Inn We have stayed in many hotels in this area and this one is by far the best All the staff were welcoming and eager to provide qualityservice

The rooms were clean and comfortable The indoor pool was open and looked very well kept We did not get to enjoy it this visit but will next time They had a great breakfast, the best we have had in a while Thank you for a very pleasant stay!

Mohamed Hassan

Not worth the price All the hotels, especially, the Marriott ones are nicer and sometimes even cheaper versions Usually 10-20$ more if more expensive

My room was crowded and uninviting No place to sit down and watch tv or eat Just a small desk to work It’s a hotel meant for someone who doesn’t care about almost anything but price Not bad but the discrepancy in services and accommodations with other Marriott hotels less than 500 ft away implies a much lower level concern for the people staying here Everything seems like old hand me downs The carpet, bed, tv and even desk are older, clunkier versions of what you might find at the Courtyard or Spring Hill that share a parking lot Save your money for something more worthwhile if you care at all about comfortThe bathroom fan didn’t work and housekeeping didn’t knock And the carpet was gross I couldn’t even take my socks off without feeling my feet gaining a layer of gross from the carpet The rooms are clunky and I imagine annoying to clean

9. Comfort Inn & Suites Atoka-Millington (2-star hotel)

About this hotel

This 3-story hotel is on Highway 51, 0.9 miles from Atoka, 19 miles from Memphis International Raceway and 28 miles from Memphis.All rooms include free WiFi and have en suite bathrooms with showers, as well as flat-screen TVs, coffeemakers, minifridges and microwaves. Suites feature separate sitting areas with pull-out sofas.Complimentary hot breakfast buffet is provided, and there’s free car parking. Other amenities include a seasonal outdoor pool, an exercise room, a business center and guest laundry facilities.

Things You Need to Know

  • 6 min drive to Nancy Lane Park
  • Guests mentioned the service is friendly
  • Guests praised the breakfast

Feedback From Real Customers

Sage Stevens

When we arrived we found that the outside security door was broken and did not close properly Having small children this was nearly a non-starter but being tired, decided to try anyways We then entered our room

Under the pullout bed was an empty bag of chips and it was very warm in the room After working with the front desk to resolve the issue we were asked to reset the AC (wall thermostat completely inoperable) unit to make the temperature drop That did not work and at that point we had enough and decided to leave Additionally, there were missing outlet covers in the hotel hallway, and the elelvator did not work stranding a person upstairs that needed it come to the lobby The only redeeming factor was the front desk staff member who seemed new but determined to keep things operating Unfortunately, it seems that most of the issues are beyond her control and management should be correcting the issues

Caleb Harris

Got a king room for my wedding night The room was on the first floor facing the back parking lot with SHEER curtains and no blinds I had to clip the decorative curtains closed and therefore turn off the heat so I didn’t start a fire

The shower was wheel chair accessible which was not needed for my wife and I but just the same the shower head was bolted to the wall on a slider It also flooded the floor and the towels were threadbare Overall not a fantastic experience

Carol Rowland

We’ve stayed here over the years, but no more Our room was not ready at 3:15, moved to another one Had ants in the bed, bath room door would not close at all, housekeeping came walking in at 8:30 and was wondering if anyone was in there so not fully dressed, got a call at 10:30 pm as we were sleeping to see in anyone was in the room, then our card to get into the room didn’t work

After all thisI don’t think that $29000 is appropriate All this in 2 days ! Sorry but we will not be back Alice Rowland

10. Hilton Memphis (4-star hotel)

  • Address: 939 Ridge Lake Blvd, Memphis, TN 38120
  • Phone: (901) 684-6664
  • Ratings: 3.9 (2606 reviews) Good Eco-certified
  • Website : Hilton Memphis
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Contemporary high-rise hotel with a restaurant & meeting space, plus an outdoor pool & free shuttle.

About this hotel

Set in East Memphis’ business district, this modern 27-story hotel is 10.2 miles from Memphis International Airport and 12.6 miles from Graceland; the home of Elvis Presley.All rooms offer upscale decor and custom-designed beds, plus flat-screen TVs and WiFi (fee). Executive rooms provide free WiFi and access to the Executive Lounge’s free breakfast and evening appetizers. Suites add separate living areas and wet bars.Amenities include a buffet breakfast (surcharge), a stylish bistro, a bar, a fitness center and an outdoor pool. There’s also a business center and 30,000 sq ft of flexible meeting space, plus a free area and airport shuttle.

Things You Need to Know

  • 5 min drive to Crystal Shrine Grotto
  • Guests praised the beds but some complained about the air conditioning
  • Some guests disliked the bathrooms
  • The hotel has a concierge
  • Guests liked the restaurant
  • Guests mentioned microwaves 34 times
  • Guests praised the views

Feedback From Real Customers

Elizabeth S

Everything about this hotel was amazing

the staff, the cleanliness, location and the view Stayed on the 17th floor and the view was beautiful Enjoyed the gym and the Starbucks on location Staff was very accommodating and polite We will stay here again!! Thanks for the amazing weekendGreat job to all at Hilton, y’all do an outstanding job!

11. Hampton Inn & Suites Millington (3-star hotel)

About this hotel

A 6-minute drive from the Navy Marine Corps Relief Society, this modern hotel is 5 miles from Aycock Park and a 25-minute drive from Memphis.Casual rooms feature free Wi-Fi, desks and flat-screen TVs with HD channels, plus minifridges, microwaves and coffeemakers. Suites add separate living areas, plus pull-out sofas or whirlpool tubs.Free perks include hot breakfast, weekday breakfast bags to go, and parking. There’s an outdoor pool and a fitness center. Other amenities include a business center, meeting space and a coin-operated laundry.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • The rooms have TVs
  • 6 min drive to Edmund Orgill Park
  • Guests praised the friendly service
  • Guests mentioned pools 13 times
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Mike Morris

Used the app to get a room at this hotel App consistently showed sold out Called the hotel to find out why

Was informed by front desk about two night minimum stay Was told by front desk to call the diamond desk, extremely rudely Diamond desk told me they would have the manager of the hotel contact me Manager never contacted me This has been a week agoHorrible service to a diamond member who spends 120+ nights a year in Hilton hotels

Nairb Carter

I’d like to describe my stay but I’m not able to The day of my reservation While I was in route We were notified that our reservation was canceled

I wasn’t the only one Apparently there was a massive amount of damage caused by a leaky pipe It was so bad that that all of our baseball families For the tournament that weekend, had their rooms canceled as well When I asked the front desk the reason why just the baseball teams were canceled I was disconnected Yepthey hung up on meGreat hotel They overbooked, and we got the boot

Jason Bruce

Overall the room was cleaned and served the purposes it needed to The facility as a whole was average as the pool was closed and didn’t appear to have been maintained The bathroom in the room I was in had pink mildew/soap scum on the shower walls around the fixtures/handles and the drain didn’t work properly as the stopped could not be fixed into the up position so the tub filled with water as you showered and then had to hold the stopped up to drain it

The location is fantastic as there are two restaurants in front of the hotel property and several more within a few minutes drive as well as a Walmart

12. Best Western Plus Galleria Inn & Suites (2-star hotel)

About this hotel

Off I-40, this unpretentious hotel is 5 miles from Adventure River water park, 4 miles from Fletcher Creek Park and 3 miles from Davies Manor Plantation.Featuring carpeted floors and dark wood furnishings, the laid-back rooms and suites offer free Wi-Fi, cable TV and minifridges, plus microwaves, and tea and coffeemaking equipment. Some have separate living areas, pull-out sofas and/or kitchens.Freebies include a breakfast buffet and parking. Other amenities consist of a 24-hour gym, a convenience shop and guest laundry facilities, as well as meeting space.

Things You Need to Know

  • 8 min drive to Davies Manor
  • Some guests complained about the air conditioning and others disliked the kitchenettes
  • Some guests disliked the bathrooms
  • Guests liked the service
  • Guests praised the restaurant
  • Guests praised the breakfast

Feedback From Real Customers

W. L.

I am sorry for this low rating I gave two stars for its clean decent bathroom It is just that the hotel is old and outdated and has some musty smell

The air-conditioner is on the wall and located very near to one of the queen beds When it is on, it is so loud I couldn’t sleep all nightThe breakfast we had was not impressive either The muffin was stale My kid said the scrambled eggs tasted funny Even the ice water has some rusty taste to it

Jake Korinek

This place is rundown and dingy It is an inexpensive place to stay, but it’s not worth the cost savings There are mold issues and a general lack of maintenance that make this place iffy at best

The breakfast is decent and the staff is nice, but the rooms are bad, at least mine wasFor example, the faucet leaks and the solution, put a rag in the sink Showed up to this in my sink to stop it making noise when it drips Unacceptable**update**Toilet stopped flushing my last morning here Shouldn’t be surprised by it at this point

Michelle Malais

Security is a problem!! One of our family’s vehicles was broken into (smashed window added $450 to the stay) along with 5 other vehicles According to the police it’s a common occurrence and could be avoided with a security guardFor the price of the room, I would stay somewhere else because they do not spend money on upgrading or fixing things in the building

There were many obvious repairs that were needed and neglected Our room with a king bed was very small We were grateful we didn’t experience bed bugs Do yourself a favor and listen to these reviews, unfortunately we didn’t see them until we were checked in and thought maybe people were exaggerating, they weren’t!

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