12 Best 5 star hotels in Auburn, CA (2022)

Holli Berry

I need to start by saying the staff was friendly and beds clean I have to stop there I wanted to enjoy our stay but it started off with after we parked our car in the back our key card did not work so we had to walk all the way around the building to get front desk to help us

This key card entrance happened randomly through our stay for the various entrances as well as the poolThen the hot breakfast was garbage basically it was gas station food ranging form cold cereal to packaged burritos, packaged bagels with fake egg and sausage, packed waffles Nothing freshconsidering the nightly rate I was highly disappointed Not the Springhill Brand we are used to The food in the store kiosk was betterThe scariest part was the final night we were there was another guest a man (we think it was a guest) had attempted to enter our room The only reason he did not was we had the extra security on the door the metal lock that only allowed the door to open a tine bit HE HAD GAINED ACCESS USING HIS KEY CARD!!! This was in the evening time and when we spoke to the front desk they were alarmed and said they would let the manager know right away but we never heard anything about it at check out we discussed it with the front desk and they were concerned and friendly and said they would let their manager know but nothing after thatSo based on that let me tell you more of my concerns that we were were going to not mention but because we had not heard back about the break in we felt these other things you should know before staying there:1) carpets had stains2) we had asked to have our room cleaned while everyone was out but that did not happen3) each time we went to the pool there were not towels and we had to ask for them

Andrew Munday

Incredible hospitality! I arrived at my room and it smelled like cigarette smoke so I called the front desk to request a new room The person quickly met me on the 2nd floor and moved me to a new room He even gave me a care package! Rooms are great! Very big, L shaped couch, AC cranks, blackout curtains, I could live here

Breakfast is solid, eggs and oatmealI also love the location I found a new restaurant called Local Kitchens It’s a digital food hall that has 5 different restaurants in it Right down the street – pretty sweet!

James Chandler

Day 1: The lamp that provided light for the room was falling apart and the shade was dangling by the hot/neutral wires After telling the front desk, no one came to fix the lamp and we were not offered a different roomDay 2: The deadbolt on our room malfunctioned, causing the deadbolt to engage every time we released the handle

This prevented the door from being able to close The only fix was to use the keycard to unlock the door from the outside, turn the handle, and then pull the door shut