13 Best 5 star hotels in Auburndale, FL (2022)

Delores Lisle

* To start withwe are 75 yrs old my husband is a 100% disabled Vietnam Vet

We have used this Best Western numerous times before and have been very satisfiedthis time 06/17 thru 06/20 was absolutely horrible! I had made our reservation a month ahead of time but was not told of renovations that were going to be happening My husband has heart problems and Parkinsons so I have to do all the driving After driving in 90+ heat for 6 hours we were looking forward to getting to the hotel and taking a nap We were assigned a room in a hall and next door to rooms that were being worked on All we could hear was hammers beating and loud drills so forget taking a nap The elevator we went up on we actually thought was a service elevator because it had quilts hanging on walls and was full of dust from sheet rock When we stepped out of the elevator we had to walk on plastic and be careful not to trip on extension cords all over the hall We came to Auburndale Florida because we have had 7 deaths in our family in the last two years and because of Covid have not been able to come down to be with the family Finally we got to come for a Memorial service and needed some quiet time after a very emotional day but what did we find hammering and drilling and loud talking In our bathroom when you stepped in the bathtub it felt like it was not attached to the floor it had a cracking noise and would give under your feetwe were afraid to use it The pressure in the toilet was hardly enough to flush * After paying $550 for a 3 night stay (using our points) we will never use this or any Best Western again and we told all of our relatives not to recommend this hotel to anyone else that needed a place to stay

Betty M Thompson

The rate for this hotel stay was too high for just an “ok” room There is nothing exceptional about this place It is clean, but everything is outdated

Housekeeping does an excellent job but the place still looks shabby For what I paid, I expected a better looking place The “bathfitter” tub made crackling noises which was disturbing A constant banging noise (like thumping) kept me awake for hours A chaise lounge in the room was comfortable but leather seat had lots of tears and bare spots I put a towel over it before sitting Careless management I do not plan to stay here again

Michelle Fencerilla

Awful experience and not sure how this hotel had actually pretty great reviews on Expedia makes me think they are all fake reviewsI just stayed here with my three kids 6,4, and 15m They placed us on the second floor that is being completely remodeled and the dust was absoulutely awful

Our door handle was left with finger marks which shows how much dust is in the air on that floor and the room smelled dusty as well I don’t think anybody should be placed on that floor while they are working on it let alone a family with a baby It’s not good for anybody to breathe that in The tub in the shower must have been cracked underneath because every step you took was such a loud creaking noise Not worth the price paid for the night at allI’m okay with the one star only because the continental breakfast was better than most these days