19 Best 5 star hotels in Avondale, AZ (2022)

Sergio Galvan

If I could give it negative stars I def would Our truck brokedown so we had to find a place to stay in an emergency or else we would have gone elsewhere! This place is filthy!! As in the room probably never gets serviced The entryway floors were practically black with grime

The bathroom smelled like urine and the room carpet was disgusting I had to shower and placed a towel on the floor to avoid getting water everywhere and the towel ended up black!! Please if you can avoid this place It’s cheap but basic cleanliness is severely lacking

Jose Lopetegui

Upon arrival, we noticed the pool was out of order with green algae all in it It was 114 degrees out and we were there for a High School baseball tournament which we had planned to have fun and enjoy the pool in between events As we settled in the room, we noticed the bathroom toilet would not flush

Contacted the front desk and they said there was no one available to fix it, didn’t even have a plunger to let us borrow and try to fix ourselves We had to request to change rooms, they did not even offer Their response was that they had no other rooms available, until they found one in a newly renovated part of the hotel for us We had to change rooms with no luggage dolly provided, all by hand and foot with no help They did not care about any inconvenience on our part Moved rooms with all luggage in 114 degree weather with no help Once in new room, the AC was not on so the room was 120+ degrees inside, we cranked up the AC for hours and the room would not cool off We had to take cold showers with only cold water just to avoid heat exhaustion along with keeping wet cold towels on our heads Finally we called the front desk and asked for an early checkout which was supposed to be for 3 nights because the stay was so awful We had to find accommodations at another hotel, which was difficult as everything was booked The Quality Inn did not show any remorse or apologies for our horrible stay This Hotel should be shut down and the staff should be completely replaced with new better customer service NEVER AGAIN!!!!

Adriana Luna

I hate writing this but something, many things have got to change The management was great I got my room and it reeked hideously of dirty athletes feet

The odor was unbearable I ran across the street to Home Depot and purchased one can of Febreeze and used most of the contents on the disgusting carpet There was no difference I called the front desk and told them how unsanitary it was I feared fungi contamination They moved me But, I realized that their cleaning service is terrible no matter where they put me The linen smelled of rancid human body oils And the bathroom had an overwhelming odor of urine that extended throughout the room I stayed mostly at my brother’s nearby There was lots of dirt in the corners, baseboards of the entire room and mounds of dirt between furniture The microwave had smudged food fingerprints on the door and control center The office chair was also disgustingly stained Who lives like this?The cleaning, if there was any, was the most inferior cleaning i have ever seen in hospitality or anywhere I wouldn’t let my hands or feet touch anything The cost exceeded the quality at the quality inn