5 star hotels in Bay Village, OH

1. Hyatt Place Cleveland/Westlake/Crocker Park (3-star hotel)

About this hotel

Adjacent to Crocker Park shopping and dining complex, this relaxed hotel is 3 miles from the Lake Erie Nature & Science Center and 12 miles from Cleveland Hopkins International Airport.Understated rooms feature free Wi-Fi, and partially separated sitting areas with pull-out sofas. They also come with minifridges, wet bars, and tea and coffeemakers, plus flat-screen TVs and iPod docks. Suites add separate living rooms.Parking is complimentary. Other amenities include a 24-hour snack bar, a mini-mart and a cafe/bar. There’s an indoor pool and a 24-hour fitness room.

Things You Need to Know

  • Guests praised the clean rooms
  • 8 min drive to Lake Erie Nature & Science Center
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned “shopping malls” 12 times
  • Guests mentioned lobbies 13 times
  • The hotel has a boutique store
  • Guests praised the 24-hour bar

Feedback From Real Customers

Grachii Marcelo

Front desk staff was very accommodating and professional The hotel offers great breakfast options though I must say that it’s very limited compared to other hotels The hotel is clean and tidy

The rooms are spacious and even though I didn’t get a room on the topmost floor, I didn’t really hear the footsteps from upstairs The location is great with so many options for restaurants The downside is that the parking garage is not connected to the hotel They could have had a bridge from the hotel that connects to the parking garage instead of walking outside by the alley which could be dangerous at night or challenging during winter time especially if it’s snowing Otherwise, my experience with this hotel was pleasant and satisfying

Rick Weislo

A great location for Crocker Park We like to stay there when visiting family in the area The staff is amazing dealing with a mid quality hotel

They advertise a pool, but please don’t attempt it Murky water with a thin layer floating on top The rooms are average No praise but no complaints Perfect for their bottom line I guessThe breakfast is a surpriseon the good side🙂 weirdly the highlight of our stayBe careful at their lobby bar It’s regular hotel front desk staff “acting” as bartenders But they’re embarrassing $6 for a limited choice canned beer, $10 for “mixed drinks” There’s better bar staff at a local dive barThis hotel wouldn’t survive If it weren’t for the location

Erin Madore

I really wanted to love this place The location is great The continental breakfast was good

The rooms were okay What made it a poor visit for us was being a family of 4 we asked for daily housekeeping We expected a bathroom wipe down, emptied trash, fresh towels, and maybe a bed or two made We even helped by bagging trash and piling up towels What we got was rude housekeepers and no service even after reminding the front desk numerous times I’ll try some where else next time

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2. Residence Inn by Marriott Cleveland Airport/Middleburg Heights (3-star hotel)

About this hotel

In a leafy area filled with restaurants and medical centers, this informal all-suite hotel is a 9-minute walk from Baldwin Wallace University, 2 miles from the Berea Falls Scenic Overlook and 3 miles from Cleveland Hopkins International Airport.Straightforward studios provide kitchenettes, flat-screen TVs and complimentary Wi-Fi. Suites add separate living rooms.Free perks include breakfast, parking and an airport shuttle. There’s also an indoor pool and a coin-operated laundry. Pets are welcome (surcharge).

Things You Need to Know

  • The rooms have microwaves
  • 11 min drive to Mill Stream Run Reservation
  • 14 min drive to Cleveland Hopkins
  • Guests praised the service

Feedback From Real Customers

Krista and Chris Dion

Clean spacious comfortable modern room I slept great!Wonderful neighborhood I enjoy walking for exercise and stress relief

The adjoining Berea neighborhood was charmingFour eating options in the same parking lot as hotel with healthy optionsI look forward to when the hotel can offer a hot breakfast again

3. Wyndham Avon (3-star hotel)

  • Address: 35600 Detroit Rd, Avon, OH 44011
  • Phone: (440) 517-4124
  • Ratings: 4.5 (813 reviews) Excellent
  • Website : Wyndham Avon
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished lodging with a bright restaurant & a bar, plus an indoor pool, a 24/7 gym & fire pits.

About this hotel

Set 6 miles from Sandy Ridge Reservation, this modern hotel in a commercial area is 7 miles from both Huntington Beach and the Lake Erie Nature & Science Center.Warm, straightforward room have free Wi-Fi, 2 flat-screen TVs and kitchenettes, as well as sitting areas with pull-out sofas. Suites offer separate living areas; some have whirlpool tubs. Room service is available.Parking is complimentary. There’s an airy bar/lounge and a bright restaurant with floor-to-ceiling windows. Additional amenities include an indoor pool and a hot tub, along with a 24-hour gym, a business center and a market. There are 2 patios with fire pits.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 6 min drive to Miller Nature Preserve
  • Guests praised the friendly service
  • Some guests complained about the breakfast

Feedback From Real Customers

Greg Eakins

The rooms here are super nice I especially liked the well designed shower with the high-flow showerhead You could wash a moose in that thing

The mattress was nice and firm, and the pillows weren’t so soft that they envelop your head and heat up your ears Our room was equipped with a fridgeThere’s a small gym with some dumbbells and the typical cardio equipment Not much to offer for serious liftersThe pool seemed to be closed or something while we were there That may have been a pandemic thingBreakfast is scant There was some cereal and yogurt But the coffee was actually excellent It’s a bit of a drive to get breakfast from here

Joshua Bryner

Stayed one night kept telling me I had a credit card on file that wasn’t mine The breakfast bar was horrible not hot breakfast as advertised and people in room next to us were super loud tried calling front desk no answer just ringing Hot tub was broke and there breakfast was better during the pandemic than it is now at least it was hot and fresh then

Now they wanna give you teddy grahams and apple sauce and no flavor cereal Will not be staying again in the future

Joan Peterson

This is supposed to be a higher quality hotel and we paid a premium rate for the room The lobby and seating areas were nice, but our room had a broken door to the bathroom (wouldn’t shut), a broken closet door that made it hard to get in and out of the bed, and a couch that was broken There were other minor issues like frayed towels

Generally, it did not seem well maintained I made a list to turn in at the front desk as we checked out There was no apology for the condition of the room The desk staff just nodded as if she had heard this type of issue before Clearly, this was not a well kept hotel

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4. Courtyard by Marriott Cleveland Airport North (3-star hotel)

About this hotel

This modern hotel is less than a mile’s drive from the Great Northern Mall and a 4.3-mile drive from the Cleveland Hopkins International Airport.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs and coffeemakers. Suites add sofabeds and separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center with workstations, and 2 meeting rooms. Other amenities include an indoor pool, a 24/7 exercise room, a free 24/7 airport shuttle and on-site free parking.

Things You Need to Know

  • Guests praised the rooms
  • 4 min drive to Rocky River Reservation
  • 9 min drive to Cleveland Hopkins
  • Guests praised the friendly service
  • Guests mentioned “Bistro” 14 times
  • Guests mentioned lobbies 11 times
  • Guests liked the indoor pool

Feedback From Real Customers

Kon Battles

Breakfast NOT included! When I checked in I enquired about breakfast and the desk clerk said it is served between 7 and 10 in the hotel lobby so I was expecting a complementary breakfast but it turned out you can place and order ($7 to $15 for entries) -not what I was expecting so we went out for breakfast which was an unexpected cost for us The room was quiet and clean which was good The hot tub jets would not turn on – so overall I would say “OK stay”

I’ve had much better Marriott stays but this one wasn’t horrible

Lori N

Great hotel Has gym and laundry and a small Starbucks inside Good bar food

Nice staff Walmart directly across the street, a cute mall 5min walk down the street, and tons of restaurants like macaroni grill red Robin the Harry Buffalo and more all walkable within 15 min or less There’s some water stuff close too but I haven’t done that yet People even get married and choose this hotel a lot Only one frown and that’s the microwave being all the way downstairs in the lobby Still a great pick

Dennis Leonard

My stay was short I arrived at the hotel at 10:00 PM only to get up at 3:00 AM to catch the shuttle to get to the airport by 4:00 AM The staff was very courteous and the shuttle was prompt

It was nice to leave my car in their lot for a week until I returned Upon my return I called the hotel from baggage claim and the shuttle was there to take me back to the hotel and my car by the time I got my bags and headed outside I would definitely recommend for anyone else taking a red eye out of Hopkins

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5. Metropolitan at The 9, Autograph Collection (4-star hotel)

About this hotel

Set in a converted 1906 bank, this upscale hotel is an 8-minute walk from Playhouse Square, a 10-minute walk from Tower City-Public Square subway station and a miles from the Rock and Roll Hall of Fame and Museum.The elegant rooms have plush beds, living areas, free Wi-Fi, flat-screen TVs and minibars. Suites add sofabeds, and some feature fireplaces or conference rooms. Club rooms include butler service, plus free breakfast, snacks and cocktails in the top-floor lounge.Dining options include a fine-dining restaurant, a rooftop cocktail lounge and a 1920s-style bar. There’s also a theater, a gym and an indoor dog park.

Things You Need to Know

  • Guests liked the rooms but some complained about the kitchenettes
  • Walking distance to Cleveland Arcade and Playhouse Square
  • Guests liked the friendly service
  • Guests praised the breakfast
  • The fitness center has weight machines
  • Guests praised the top-floor bar

Feedback From Real Customers

Krystle Rose

Great location right in downtown Walking distance to both progressive and the basketball stadium Great atmosphere, and several great dining and drink spots right at the hotel

Downfall is only valet parking So if you can overlook that you have a great location Rooms were roomy for what I had, but noticed where there hasn’t been dusting happening in a coupleLocations Overall a great stay with great atmosphere in downtown Cleveland

Corey R

**20 Stars** Wow, what can I say This is a beautiful hotel in a wonderful location with a fantastic client service team The lounges are unique

The restaurant, “Adega” won’t disappoint The room was HUGE! This hotel left us wishing we could stay longer Thank you to everyone at the Metropolitan at the 9 such a wonderful experience

uni0versalpulse

Stayed here for a brief business trip, The hotel was wonderful The staff were very accommodating and Lorena at the front desk of guest services went above and beyond to make my stay at Metropolitan at the 9 the most enjoyable She assisted with an early check in as as well as helped print out my boarding passes when I checked out

Thank you for a wonderful business trip experience

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6. Kimpton Schofield Hotel (4-star hotel)

  • Address: 2000 E 9th St, Cleveland, OH 44115
  • Phone: (216) 357-3250
  • Ratings: 4.4 (922 reviews) Very good
  • Website : Kimpton Schofield Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Polished rooms & suites in a 1902 landmark offering cocktail hours, a 24-hour gym & loaner bikes.

About this hotel

Set off I-90 and a 4-minute walk from Quicken Loans Arena, this upscale hotel in a landmark Victorian building dating from 1902 is a 7-minute walk from Playhouse Square and less than a mile from the Rock and Roll Hall of Fame.Polished, retro-chic rooms feature Italian linens, sitting areas, yoga mats, rainfall showers and flat-screens; most have city views. Suites add separate living rooms. Wi-Fi is available. In-room spa services are on offer.Free perks consist of loaner bikes, and morning hot drinks. Other amenities include an industrial-chic restaurant, evening cocktail hours, a 24-hour gym and valet parking (fee). Breakfast is available.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • Walking distance to Cleveland Arcade and Playhouse Square
  • Guests praised the friendly service
  • Guests mentioned “dogs” 24 times
  • Guests praised the breakfast
  • Guests liked the bar and the bar drinks

Feedback From Real Customers

George Schendel

I have stayed here twice, the staff is top notch, the rooms are very clean, and the walk in showers are great This trip I enjoyed a corner king suite, and I was living like a rock star The location is perfect for professional sports, pub crawling, our going to the casino

It’s just off the lake, at the river, and there is also a beautiful national park a short drive away I hope to return to enjoy the area some more

Cincinnati Julz

I enjoyed my stay here Nice rooms offering ample space & large bathroom Stay was friendly and accommodating

Best part was I could bring my furry dogs I will stay here again I think the only negative were linens were lacking i found a few holes in towels and sheets They also did not smell really clean but I find that at most hotels The smell of fresh linens is wonderful but these smelled like they have been sitting in a closet for months after being cleaned I think their laundry service company could do better 😉

Alexis Hill

Our best Cleveland hotel experience thus far! Great location (within walking distance to the casino and tons of restaurants and bars), fun, boutique-style decor in lobby and rooms, and very clean Everything seems fresh and modern Complimentary wine hour was also a nice bonus!Valet parking is fairly pricey at $40 a night, but there’s a parking garage right around the corner that we used for $14 a night

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7. Sonesta Simply Suites Cleveland North Olmsted (2-star hotel)

About this hotel

Off Interstate 480, this informal all-suite hotel is 4 miles from Cleveland Hopkins International Airport, and 5 miles from both Swings-n-Things Family Fun Park and the International Exposition Center.Casual studios offer kitchens, flat-screen TVs, free Wi-Fi and desks. The 1-bedroom suites add separate living areas with pull-out sofas.Parking and access to a nearby golf course are included. There’s also an exercise room, a business center and a coin-operated laundry facility, plus a picnic area.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • Guests mentioned the bathrooms are clean
  • 4 min drive to Rocky River Reservation
  • 8 min drive to Cleveland Hopkins
  • Guests praised the professional, friendly service
  • Guests mentioned “dogs” 12 times
  • The fitness center has free weights and treadmills

Feedback From Real Customers

Christina Ward

I became a Covid ICU Travel Nurse at the beginning of the pandemic I gave up my home I left my children & granddaughters

I have worked in multiple states, And, I have lived in hotels for the past 2 1/2 years I have been here for 11 months I will be here another 7 months Finally, I have a place to stay where I don’t feel desperately homesick This hotel… and this amazing staff have repeatedly gone above and beyond to make me feel as “at home” as possible Sure, things aren’t always perfect (I do NOT miss being responsible for my own home maintenance) While routine maintenance is clearly a top priority, things break, things need repaired Here, things get done quickly They get done correctly The property is extremely clean and well maintained The free laundry & workout equipment are clean & well maintained The convenience store is clean & well stocked (although the company recently switched to Pepsi products) The staff is AMAZING! My dogs love it here The people who stay here are respectful, and clean Everything is convenient (restaurants/shopping/freeway/airport) I have never felt disrespected here I have never felt unsafe here For the unplanned direction my 25+ year nursing career took, I would not be able to continue to do the work I do if it weren’t for this hotel, and the incredible people who have been such a blessing in my life!

Kyle F. Genson

100$ deposit that they hold that has to be on credit card or debit, can’t be cash Sort of a hassle but not bad Rooms weren’t the best , and had a weird pickle smell but had a rather large desk and laz e boy recliner

Nice size rooms Didn’t like the window to our room being facing the road Overall it I’ve been better places for the price Right down the street , the la Quinta or extended stay is just as good if not , a lot, better for the same price or cheaper

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8. Homewood Suites by Hilton Cleveland/Sheffield (3-star hotel)

About this hotel

In a business area off I-90, this modest all-suite hotel is 4 miles from Sprenger Stadium, 6 miles from Lake Erie and 7 miles from the Miller Nature Preserve.The relaxed studios and 1-bedroom suites have kitchens, and sitting areas with sofabeds, along with free Wi-Fi and flat-screen TVs.Complimentary amenities include parking, hot breakfast, and evening socials on most evenings. There’s also an indoor pool, an exercise room, a convenience store and a coin-operated laundry.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have TVs
  • Some guests complained about the bathrooms
  • 7 min drive to Black River Reservation High Meadows
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 11 times
  • Guests mentioned pools 28 times

Feedback From Real Customers

Brice Westhusing

I don’t stay in hotels much, but from my limited experience this was amongst the best I’ve seen Fortunately my boss told me to stay here for a business trip and I’m glad he did Spotless room, good employees, comfortable bed & pillows, great complimentary breakfast (omelettes, hash browns, sausage), safe parking lot, convenient location

I wouldn’t change a thing and will gladly return in the future Kudos to this team for running a great facilityBonus – I noticed there was a putting green outside next to the pool Bring a club if you’re into golf

Marcel Primeau

This was the 2nd hotel on my trip to Cleveland that gave me the incorrect room that I ordered days in advance directly on the website When I went to my room to notice it was once again the wrong room, went back to the front desk The staff were tolerable at best

I felt like I was just thrown for a loop, and made to feel that it was my fault for receiving the wrong room… I had a confirmation and everything showing that I received the wrong suite After getting fed up with being told “it’s out of our control” and “we can ask another guest to switch” I just went to the room I was barely compensated for the mistake and won’t be staying here again Hilton hotels have gone down hill lately What happened to first come first serve, if I have booked a room and you give me the WRONG room, make it right I paid for it Careless mistakes And don’t appreciate the pressure into a “quick solution” which was barely worth the inconvenience

Tracy Moskal

We stayed last Saturday night Staff friendly, but room and breakfast did not meet our expectations We’ve always been very happy with Hilton hotels

We are Diamond members Room was not vacuumed Crumbs everywhere We had a king bed with pull out couch for the kids This sofa had several stains and broken springs and when pulled out there was food and wrappers underneath No sheets and only one soiled pillow in the closet to accommodate the pull out couch-had to ask the desk for sheets Glad we had our own pillows to use Noted finger prints on the TVs Room was not wiped down, as I used a disinfectant wipe to clean the counters, remote and door handles and it showed dirt Breakfast was 6-9am Sunday morning Went down at 8:30 with the kids Lights in the breakfast area had been turned off Juice jars empty, sausage and potatoes gone and no cold cereal left Nothing Hotel was definitely full and busy but they should have had enough food to serve all until 9

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9. Residence Inn by Marriott Cleveland Avon at The Emerald Event Center (3-star hotel)

About this hotel

Off Interstate 90, this laid-back all-suite hotel is 4 miles from Lake Erie Nature and Science Center, and 5 miles from Huntington Beach.Simple, colorful suites offer free Wi-Fi, flat-screens and desks, plus kitchens, dining tables and sofabeds. The 1- and 2-bedroom suites add separate living areas.A breakfast buffet and parking are complimentary. There’s also a casual lobby bar and a terrace with a fire pit, as well as an indoor pool, a hot tub, a gym and a sport court. Other amenities include a business center and a coin-operated laundry, plus meeting and event space. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 9 min drive to Lake Erie Nature & Science Center
  • Guests praised the service
  • Guests liked the lobby, mentioned 23 times in reviews

Feedback From Real Customers

Michelle B

This is probably one of the nicer hotels we’ve stayed at The bed was was really comfortable, and we didn’t hear any hallway or neighboring noise The option of the bar, basketball area, and lounge areas were all nice

Breakfast was great, several options you don’t find at most other hotels (almond milk, turkey sausage) The front desk staff was also friendly Would definitely stay here again!

Rebecca Bowers

Staff was indifferent Never got a friendly smile in 3days from anyone The toilet flange had to be replaced after each flush

Ice maker never worked Towels for the pool are kept at the front desk so you have to drip across the lobby if you are not aware of this The outdoor courtyard is cozy Will not stay here again The rooms were clean enough, but not the best

Nn Kk

The room is spacious but little things like not working bedside lamps, sofa bed full of crumbs and chips and broken sofa mattress, fridge obviously needed some wipe down so is greasy stove top, the pool had dirt on the bottom, jacuzzi barely warm We are members with Marriott but this is the first time we came across this kind of hotel By the way, I did reported it to the front desk and she says she’d refund us, but didn’t follow through

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10. Riverside Gables Bed and Breakfast

About this hotel

Dating back to 1868, this Victorian-style bed-and-breakfast is adjacent to Mill Stream Run Reservation, 3.4 miles from Cleveland Hopkins International Airport and 20.7 miles from Cuyahoga Valley National Park.Individually decorated rooms (some with garden views) feature traditional furnishings, free WiFi, flat-screen TVs and bathrobes.Amenities include free breakfast and on-site parking, plus a communal dining room and common room.

Things You Need to Know

  • 11 min drive to Rocky River Reservation
  • 14 min drive to Cleveland Hopkins
  • Guests praised the service
  • Guests praised the breakfast

Feedback From Real Customers

Alison Walton

Absolutely wonderful! My husband and I have started staying at B&Bs instead of hotels when traveling, and this one was definitely one of our favorites The room was decorated beautifully and very clean The snacks and drinks available were convenient, and most of all, the breakfasts were delicious

Catherine and Kevin were so friendly; they were fantastic hosts! We were visiting my husband’s home town and next visit, I hope we’re able to stay here again

Leah Black

This bed and breakfast is fantastic! Beautifully decorated throughout, the cleanest rooms, and incredible hosts! They were extremely accommodating of my late and ever changing arrival time since I was driving across the country Fabulous allergy-friendly homemade breakfast with coffee and juice in the morning at a time of my choosing Comfortable, luxurious beds, very clean, well-appointed bathroom with a large shower

I had everything I needed and more, all while my Tesla charged overnight on the property I will definitely be back! A true 5-star experience

Brittany Cornelius

My husband and I celebrated his birthday weekend at Riverside Gables last month and it was just the peaceful getaway we needed as new parents The room was sparkling clean, the service was friendly and helpful, and the breakfast was absolutely delicious The house was filled with quaint charm and our candle lit breakfast table set for two had such a romantic feel

We loved strolling down the road to Mikes Bar and Grill for some good food and drinks and then enjoyed a very quiet night We hope to visit again soon!

11. The Ritz-Carlton, Cleveland (4-star hotel)

About this hotel

Offering indoor access to Tower City Center’s shops and dining, this high-end hotel is a 1.2-mile drive from the Rock and Roll Hall of Fame and MuseumThe plush rooms feature city, lake or river views, as well as flat-screen TVs, iPod docks, and marble bathrooms with rainfall showers. Wi-Fi is available. Suites add living rooms with pull-out sofas. Club-level rooms provide access to a lounge with free food, drinks and Wi-Fi, as well as a dedicated concierge.There’s an upscale restaurant serving modern American dishes, and a relaxed lounge. Other amenities include a 24/7 fitness center, 19,000 sq ft of meeting space and a business center.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • Walking distance to Public Square, Cleveland and Cleveland Arcade
  • Guests praised the service
  • Guests mentioned lobbies 12 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the nightlife
  • The hotel has a sauna

Feedback From Real Customers

Jenny Contenta

Ritz has great service that is why we always frequent them The staff was amazing and so kind We loved Turn bar and kitchen to have our meals

This Ritz is not family oriented and is limited on things to do in the hotel but it is a nice place to stay Many of our lights and electric curtains did not work in our executive suite but the beds were comfortable

Krystle Rose

Great place in Cleveland, and walking distance to everything One of the benefits is that you can walk inside over to Morton’s,’or you can walk inside to the casino all without leaving the building To my knowledge there’s only valet parking, but the staff are friendly

Upon entering and going up to the reception area, you are greeted by a great staffThe gym is large with a separate weight room, as well it’s equipped with 2 peloton bikes, and rowers as wellThe rooms are roomy and spacious what you expect from the ritzHighly recommended if in the Cleveland area

Darrin

We stopped at the Ritz driving through on a road trip back home because my wife had COVID We booked the ritz because of all our wonderful past experiences at other properties We were not disappointed either

Wonderful in room dining, clean/comfortable room The staff was so kind as my wife was really not feeling great No extra charge for having COVID but let them know prior to you arrival so they are aware Thank you Ritz Cleveland for a great nice of rest for my wife and I

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12. Courtyard by Marriott Cleveland Elyria (3-star hotel)

About this hotel

Off I-80 and across from a shopping mall, this modern hotel is 11 miles from Oberlin College and 19 miles from Cleveland Hopkins International Airport.Contemporary rooms offer free Wi-Fi, flat-screens, and sitting areas, plus microwaves, minifridges, and tea and coffeemaking facilities. Room service is available.Free perks include parking, an indoor pool and a patio, plus a 24-hour fitness center. There’s a restaurant serving breakfast, dinner and Starbucks coffee. Other amenities include a business center and 1,755 sq ft of event space.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to Cascade Park
  • Guests liked the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned lobbies 12 times
  • Guests mentioned “Bistro” 14 times
  • The fitness center has free weights

Feedback From Real Customers

Baby Sosa

I recently came to Ohio with my husband and 2 children to visit family Of all the hotels, Courtyard looked the absolute best and I’m very satisfied with selecting it for my stay! Upon entry, the lobby was in pristine condition and the decor was immaculate! They have a nice coffee bar in the main lobby as well and I thought that was very convenient The front desk staff were extremely kind and helpful to us, very accommodating! The room we stayed in was clean and comfortable; the bathroom was one of my favorite parts as everything was in great condition & working well! The water pressure was a plus! While here I frequented the gym a lot and it was the perfect size and had everything I needed! Moving onto the pool area, the pool was smaller but perfect for my family and I

The water was clear, clean and the absolute perfect temp! Very clean area as well! Another one of my favorite parts of the courtyard in Elyria was the outside patio! They have a nice setup of chairs and a beautiful fire pit! Perfect for a cozy summer night to relax! I just wanted to give a big thanks to the entire staff at this hotel! Your hard work shows all throughout the facility and we cannot thank you enough!

Sarah Ziegelmeyer

Do NOT recommend My husband and I were supposed to stay here recently, and we paid for the room ahead of time On the day of our stay we weren’t able to check in early but were told by staff that we would be able to later, at a time discussed

When we arrived later, the door was locked and we called the staff The person was extremely rude and told us the hotel was completely full and she could not help us We explained that we had already paid for the room and were told this check in time would be fine She didn’t even apologize and continued to be rude From my understanding, if the hotel was truly full, we should have been put up by Marriot in a nearby hotel

Margaret Harding

I have stayed here a number of times but was very disappointed this past time I asked 3 times while checking in for 3 night stay and realized after checking my account I was only checked in for 2 nights I called and they were able to schedule 3rd night

I was quoted a price for room on arrival I assumed this was for each night but second and third night were significantly more I again called front desk to clarify charges and they couldn’t help me I feel this was misrepresentation For what I was charged there should be some benefits like break fast or at least housekeeping or something Seems like we are using COVID to avoid providing services

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13. Aloft Cleveland Airport (3-star hotel)

About this hotel

Set 5 miles from the Cleveland Hopkins International Airport, this relaxed hotel with a modern vibe occupies a stone and brick building. It’s 2 miles from exhibits at the Rocky River Nature Center and an 18-minute walk from the Frostville Museum.Streamlined rooms with bright artwork have free Wi-Fi, flat-screen TVs and desks.An airport shuttle is complimentary. Dining options include a relaxed cafe and a vibrant bar. There’s also a lobby lounge with a pool table, plus a fitness room, and an indoor pool with sunloungers. Pets are welcome.

Things You Need to Know

  • Guests liked the rooms
  • 6 min drive to Rocky River Reservation
  • 9 min drive to Cleveland Hopkins
  • Guests mentioned the service is friendly
  • Guests mentioned “Billiard table” 15 times
  • Guests praised the fitness center
  • Guests praised the indoor pool
  • Guests praised the vibrant bar

Feedback From Real Customers

Eric’s Adventures

Aloft is a great brand, but this location is not very close to the airport Yet it’s a great place to stay Very friendly and helpful staff made the difference! Lots of great food choices available in the pantry and adjacent to the property

My room wasn’t as clean as it should have been Someone’s hair was left on the bathroom sink, on the desk, and on the floor I had to remove it from my socks Since, this was the only problem, I count this as a good stay

Pamela Smutney

Easy access to the highway Quiet location I was nervous that there would be alot of street and airport noise but there was not

Pool was small and only 3 chairs for seating Luckily it was not busy when my kids wanted to swim Rooms are average size but layout is strange Not a fan of the barn door style slider between the sink and shower/toilet Also disliked the all glass shower The door leaked making the floor wet and slippery Also the frosted glass window in the shower into the room was annoying When the bathroom light were turned on at night it lit up the room waking up those trying to sleep

Terry Branigan

I made a reservation at this hotel for my wife and I to have a little bit of a one night getaway The hotel is nice, staff is friendly and helpful However, the noise that went on all night was unbearable

Doors slamming, people clomping up and down hallways, talking loud, and the pool being an echo chamber Things did not quiet down until about 4 AM I paid over $200 for a one night stay I will not do it againAnd they seem to cater to flight crew personnel I hope those people have a dedicated area in order to allow them to actually get some sleep’Based on my one night experience, it seems like this hotel allows too many lowlifes to rent rooms Maybe a “staycation” Again, nothing personal, but maybe better during the work week

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14. TownePlace Suites by Marriott Cleveland Westlake (2-star hotel)

About this hotel

Off Interstate 90, this informal all-suite hotel is a mile from the shores of Lake Erie, 15 miles from Cleveland Metroparks Zoo, and 17 miles from The Rock and Roll Hall of Fame and Museum.Warmly decorated studios offer pull-out sofas and kitchens, plus Wi-Fi (fee), flat-screen TVs, and desks with ergonomic chairs. The 1- and 2-bedroom suites add separate living rooms.Parking and continental breakfast are free. There’s also a seasonal outdoor pool, an exercise room and a barbecue/picnic area, as well as coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the kitchenettes
  • 13 min drive to Mahall’s
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • The fitness center has weight machines
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Guess Who

This is the dirtiest hotel I’ve ever stayed in The bathroom floor was sticky, the bath tub was slimey, the shower curtain had stains, and there was mold in the toilet The carpet felt like it had never been cleaned and had many stains

The pillows were flat and one of them didn’t even have a pillowcase I felt more dirty after bathing here than I did before I stepped into that disgusting shower The breakfast is also gross The oatmeal was basically cold soup The waffles were stale and cold Marriott should be embarrassed to put their name on this dump I have literally stayed in much nicer hostels The cleaners should all be fired and the health dept should be called

Mercedes Smith

I should have stayed at the courtyard across the street The staff was friendly but the rooms are run down and nasty I had broken glass, window came completely out, bed smells like grease(cooking oil), and the couches needs to be replaced

They look as though they have been here since the hotel was built I had to switch rooms because the heater stopped working and there wasn’t any hot water The heater eventually started working but I can’t take back the scream shower I had to take in 27 degree weather 😩 I will probably never stay at another town place suites ever again By the way, the staff is great 👍

Stephanie Winkler

Just read all the other reviews Very true I didn’t have a window fall out, but ac has been on 65 and room still above 70

Everything is old and stained The amount of doors you have to walk through to get to the elevator! Beds are hard as a rock Appliances barely work Gym has only two 40 pound dumbbells Treadmill works but very basic and oldOhhh and did I mention the train track right outside my window?

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15. Hyatt Regency Cleveland At The Arcade (4-star hotel)

About this hotel

Set inside the historic Victorian-era Arcade shopping center, this elegant hotel is a 9-minute walk from Quicken Loans Arena and 0.7 miles from the Rock and Roll Hall of Fame and Museum.Airy rooms (some overlooking the Arcade) feature contemporary decor, vaulted ceilings and flat-screen TVs, as well as WiFi access and laptop-size safes. En suite bathrooms have granite tubs. Suites add separate living areas and floor-to-ceiling windows.Dining options include a refined restaurant, a cocktail lounge offering light fare, and a coffee bar. There’s also a 24-hour fitness facility, full-service spa, business center and event space.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to Cleveland Arcade and Public Square, Cleveland
  • Guests praised the professional service
  • Guests praised the architecture
  • Guests liked the breakfast
  • The fitness center has weight machines
  • The hotel has a boutique store

Feedback From Real Customers

Julie Arick

The rooms are very nicely laid out with up to date furniture The king room we stayed in had a large TV mounted on the wall, a safe in the closet and a mini fridge hidden in the dresser under the TV The staff here is very helpful, courteous, respectful and professional

Just wish the windows in the room were cleaner considering we chose the room with a city view Other than that, the room rate was great and they offer a Veteran discount Would definitely stay again (Pics of city taken from room windows)

Robby Schafer

Had a wonderful overnight stay here Went to a concert at the House of Blues Cleveland This hotel is perfect location for anything at House of Blues you literally just have to walk across the street

From check in to checkout I was impressed with the staff All very friendly The breakfast restaurant is a bit pricey but as expected It is good food Pizza 216 was an awesome spot to eat and drink at before the show Highly recommend this property when in Cleveland Valet parking only 39 pr night and unlimited in and out access

Amy Lammers

Iris, the hotel concierge, is amazing! Not only is she warm and welcoming, but she is very accommodating We were in for the Cleveland Marathon and she was able to facilitate an early check in and late check out time for us It provided us the much needed rest before the race and a nice relaxing shower after where we didn’t have to feel rushed to check out

Iris you deserve a gold star! Oh and the rooms were updated with very comfortable beds The hotel was quiet and beautiful!

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16. Courtyard by Marriott Cleveland Westlake (3-star hotel)

About this hotel

This modern hotel is a 1.4-mile drive from the shores of Lake Erie and a 12.5-mile drive from Cleveland’s Warehouse District.Contemporary-styled rooms offer free WiFi, desks and flat-screen TVs, plus minifridges and coffeemakers. Suites add separate living areas with sofabeds and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a 24/7 business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool, a whirlpool, an exercise room and on-site free parking.

Things You Need to Know

  • 7 min drive to Lake Erie Nature & Science Center
  • 17 min drive to Cleveland Hopkins
  • Guests mentioned the rooms are unclean
  • Guests praised the service
  • Guests mentioned lobbies 15 times
  • Guests mentioned balconies 10 times
  • Some guests complained about the breakfast
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Krystle Rose

Great location and ease of access back to the freeway if needed Clean hotel Small gym, but was able to get a workout in

Had great business area, and nice rooms Mine had a balcony so that was a double win Highly recommended if you’re on the west side of Cleveland I will also point out my room was by the ice machine and elevators and I didn’t hear a thing

Peter Negron

This location is very convenient for me however this particular hotel is in serious need of a great cleaning The carpets in the rooms are a NO GO and the showers are not scrubbed properly I found the folks there to be pleasant but the state of the rooms was not very good

The shower soap fixture fell off the wall during the evening which after inspection had been repaired multiple times due to the amount of caulk used as an adhesive

Craig Evans

Room was clean and comfortableGym had a couple of treadmills, an elliptical, bench, and various weightBreakfast was overpriced and previously frozen

I think it was $7 for a 4 oz, pre packed fruit cup and one of the smallest breakfast sandwich’s I have ever orderedFriendly staff Plenty of parking, easy off/on I90 A number of restaurants serving lunch and dinner next to hotel

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