5 star hotels in Bensenville, IL

1. Embassy Suites by Hilton Chicago O’Hare Rosemont (3-star hotel)

About this hotel

Across the street from the Donald E. Stephens Convention Center, this informal all-suite hotel in an Arts & Crafts style building is 2 miles from Chicago-O’Hare International Airport.Relaxed 1-bedroom suites have Wi-Fi access (fee) and flat-screen TVs, as well as separate living areas with pull-out sofas and kitchenettes. Upgraded quarters add conference tables.Freebies include an airport shuttle and cooked-to-order breakfast, as well as regular evening socials. There’s also an indoor pool, a fitness room, and a bar that serves light meals, plus a convenience store, a 24-hour business center & meeting rooms.

Things You Need to Know

  • 14 min drive to the Ned Brown Forest Preserve
  • Guests liked the large rooms but some thought they were outdated
  • Some guests complained about the unclean bathrooms
  • Guests mentioned the service is professional
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 40 times
  • Guests liked the fitness center

Feedback From Real Customers

Lindsay Kovar

I rarely write 3-star reviews but I thought this might be good for anyone with families to readHere are things that we didn’t like about this hotel:1 The living room is very noisy and bright

I have 2 teenagers, and we thought the pull out couch would make a good place for one of them to sleep to give them some space It did not work out well They have glass panels in the hotel room doors, which was pretty, but it let in all the hallway light You could also hear everything from the outside They were very busy during our stay and they lounge area was noisy into the middle of the night We could hear this despite being on the 5th floor2 The staff was mostly nice but not always helpful My son got sick while visiting He unfortunately did not make it to the bathroom in time We cleaned this up ourselves because it was out son and we didn’t want to make the cleaning service do it However we didn’t want to keep the towels with vomit in the room I put it in a plastic bag and took it to the front desk for laundry and the lady looked at me like I was crazy I also had to twice ask for beddingThings we did like about the hotel1 The complimentary drinks was a nice touch and appreciated Unfortunately it does get pretty packed during that time so you may not have a place to sit2 The location is perfect Close to other hotels, conventions and the train station is within a 5 minute walk

jennifer Smith

You get breakfast for each day you stay you get two drinks between 5:00 and 6:30 each day u stayHallways and elevators were way too hot Elevators need at least one fan or two felt like you were going to have a heat strokeRoom was decent I like the setup

Nice size tvs the shower could have been deeper water pressure could have been harderEven though we were by the airport didn’t really hear it unless you were standing outside so that was a plus didn’t get a chance to get in the pool but the area we were in was pretty good restaurants down the road Casino shopping $33 parking but it’s well worth it because you can get in and out without them charging you each time you leaveFirst day of breakfast eggs sausage French toast make your own omelette oatmeal regular toast muffins bagels and cerealSecond day eggs sausage pancakes make your own omelette regular toast muffins bagels cereal oatmealI do recommend this place and I will stay again🙂

2. Hampton Inn & Suites Addison (4-star hotel)

  • Address: 1685 W Lake St, Addison, IL 60101
  • Phone: (630) 495-9511
  • Ratings: 4.2 (516 reviews) Very good Eco-certified
  • Website : Hampton Inn & Suites Addison
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Straightforward hotel with free Wi-Fi & hot breakfast, plus an indoor pool & a fitness center.

About this hotel

Situated in a shopping complex off Route 20, this unfussy, modern hotel is a 6-minute drive from the Itasca Metra station and 25 miles from downtown Chicago.Straightforward rooms include free Wi-Fi and custom-designed beds, plus desks, coffeemakers and flat-screen TVs with premium channels. Suites add separate living areas, minifridges and wet bars.Free perks include on-site hot breakfast (daily) and weekday breakfast bags to go, as well as parking. There’s also a fitness center and a heated indoor saltwater pool. Additional amenities consist of a business center and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • The rooms have kitchenettes
  • 10 min drive to the Ned Brown Forest Preserve
  • Guests mentioned the service is friendly
  • Guests mentioned pools 19 times

Feedback From Real Customers

Tracie H

Wish we were there more than one night- the room was very clean and comfortable, and all the staff were so pleasant and nice- the front desk staff, the cleaning staff and especially the gentleman over the breakfast They even had Turkey sausage which was an A+ in our book because my husband doesn’t eat beef or pork The breakfast choices were PLENTIFUL, not skimpy like some other hotels we’ve been to during Covid

The price was also great compared to other hotels in the area Thank you so much for allowing us to be comfortable away from home Love from Ohio!!!

Kimber Ly

I had the best experience!! Was here for a bowling tournament and the staff was beyond exceptional We drove 10hrs overnight and arrived way sooner than we expected The staff was gracious enough to hurry and get a room ready so we could check in early

The breakfast was pretty good, they have all the staples so even the picky eaters should find something they like I will definitely come back if I visit IL again

Latoya Reed

The breakfast was not much of a variety to choose from There was no fruit for a healthier choice I wish the hotel offered turkey or chicken patties for people who don’t eat or can’t eat pork

The eggs with cheese was cold and horrible The pool was dirty, the only thing good about my stay was that my room was clean I have visited other Hampton hotels but this particular one really was a disappointment, I will not stay here again

3. Hyatt Regency O’Hare Chicago (4-star hotel)

About this hotel

Connected to the Donald E. Stephens Convention Center by a bridge, this contemporary hotel is 1.6 miles from O’Hare International Airport.Understated rooms offer free WiFi, 37-inch flat-screens and coffeemakers, in addition to recliners, desks and minibars. Some rooms have balconies/patios and/or access to a lounge with free breakfast and evening snacks. Suites add living rooms with dining tables.Freebies include a 24/7 airport shuttle and use of the 24/7 gym. There’s a slick bar, a classic restaurant for American cuisine, and a coffee shop, as well as a business center and 66 meeting rooms. Yoga classes and parking are offered for a fee.

Things You Need to Know

  • Guests liked the clean rooms, which have refrigerators
  • 14 min drive to the Ned Brown Forest Preserve
  • Guests praised the friendly service
  • Guests liked the classic restaurant
  • Guests mentioned “Ballroom” 32 times
  • Guests liked the views
  • Guests liked the nightlife

Feedback From Real Customers

Simon Powell

Make sure to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking a stay This web site will compare countless booking websites and normally will have prices much cheaper compared to others! Thank me later! This hotel is one of the most well known in this area

I have been coming here for a very long time If you decide to stay here you will love it I’m sure!The rooms are clean and the elevator is fun to ride Wonderful place with great architecture and plenty of parking You can use the sky bridge to get to the parking garage and even the near by hotels and Donald’s Stevenson Convenient Center

Justin

Stayed recently for a conference Good stay overall Comfortable and clean rooms

Housekeepers do a WONDERFUL job and were friendly Elevators get backed up because 2 of the 4 didn’t work the whole weekDecent food options in the hotel but limited options in walking distance – all high priced tourist traps $20 breakfast buffet is steep but not surprising for the area (good omelets!) Front desk staff are helpful and friendly You could do worse if needing to stay right next to O’Hare, but if you’re here for the “City” of Chicago, I’d look elsewhere

Mickey Cain

We had a wonderful experience As soon as you walked through the doors you knew you wasn’t in Kansas anymore (joking) the rooms are all very nice and clean and great accommodations Every day the maid came and made our beds in the mornings and made sure we had clean towels

Everything was also clean in the lobby’s and elevators We visited for the anime central and had an absolute blast We definitely will be back next year Thank you for having us and give us a wonderful experience

4. The Drake Oak Brook, Autograph Collection (4-star hotel)

About this hotel

A mile’s walk from the Butler National Golf Club, this elegant suburban hotel with extensive function spaces is 7 miles from Brookfield Zoo and 10 miles from the Frank Lloyd Wright Home and Studio.All the airy, refined rooms feature classic decor and offer flat-screen TVs and free Wi-Fi, plus microwaves and minifridges.Breakfast is offered (fee). There’s a restaurant and bar, plus a bright cafe and a clubby lounge. Other amenities include fitness facilities, a business center and meeting space. There’s an on-site laundry, and parking is complimentary.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • 6 min drive to Lizzadro Museum of Lapidary Art
  • Guests praised the service
  • Guests liked the restaurant
  • Guests liked “brunch”, mentioned 54 times in reviews
  • Guests praised the breakfast
  • Guests praised the nightlife
  • Guests praised the clubby bar

Feedback From Real Customers

Aileen Tejeda

My partner and I recently stayed here for a small weekend getaway and I’m so happy we did Everything was lovely James went above and beyond to make sure we knew all the services the hotel provides

He recommended meals for us to try and helped us with any questions we had David our server at the hotels restaurant was kind and attentive It was wonderful to see people who truly love their job, working at such a wonderful place

Bre P

I stayed here for a few nights (passing through for work) and my whole experience was amazing! From check-in to room service to the lounge to dining! ALLOF IT

The staff in all departments are so friendly Iris and Christopher were especially helpful and hospitable during our dining and lounge experience The rooms are beautiful The amenities are plentiful! Highly recommended! I’ll for sure return next time I’m in the area

Stephen Cullen

I had an excellent experience with Joshua I checked in late at night in the early hours of the morning due to travel He was able to help me quickly workaround an issue with the 3rd party online reservation company I used, and put me in a beautiful room

The room was gorgeous He also recommended a nearby restaurant that delivered late, after I had been at the airport all day Both the service and the rooms are A+ The hotel is also nestled in a beautiful surrounding community It’s a First Class and White Glove experience at the Drake

5. The Westin Chicago Northwest (4-star hotel)

  • Address: 400 Park Blvd, Itasca, IL 60143
  • Phone: (630) 773-4000
  • Ratings: 4.4 (2101 reviews) Very good
  • Website : The Westin Chicago Northwest
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Lakeside option for classic rooms, an indoor pool & 3 dining options, plus 31 meeting rooms.

About this hotel

Off I-290 in suburban Itasca, this refined hotel overlooks Hamilton Lakes. It’s 1.5 miles from Salt Creek Golf Club, 11.2 miles from O’Hare International Airport and 27.7 miles from the Chicago Loop.Classic rooms provide pillow-top mattresses, desks, flat-screen TVs and WiFi (fee). Some add treadmills or exercise bikes, while suites offer separate living rooms and wet bars.There’s an indoor pool and whirlpool, a 24/7 fitness center and 31 meeting rooms, plus free WiFi in the lobby. Dining options include a steakhouse, a cafe and an atrium lounge. There’s also a complimentary local shuttle and free on-site parking.

Things You Need to Know

  • Guests liked the beds
  • 5 min drive to Pirates’ Cove Children’s Theme Park
  • Guests praised the large rooms but some complained about the air conditioning
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 75 times
  • Guests praised the views
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Sanam Chakraborty

My husband and I had our multi-day Hindu wedding at the Westin Aileen was our point of contact and was great to work with! Everything went so smoothlyThe guest rooms and suites were very spacious

Unfortunately, about 50% of our guest’s rooms lost AC on Thursday and Friday, which was not ideal However, the Westin was able to give us a 50% refund on those nights which was appreciatedThe Westin was a fantastic venue for our South Asian wedding, their staff is knowledgeable and professional

Kori White

Nice suburban location about 20 minutes from the O’Hare airport Most of the eateries in the hotel are closed, I’m sure as a result of the pandemic The bistro has decent selections

Coffee shop offers standard fare Workers aren’t super helpful I ordered a coffee and fruit for almost $14 on two days No one told me they offered a combo that included the coffee, fruit, and a bagel/muffin for $8 (upgrade to specialty coffee option for like $2) I should have taken the time to read through everything but in the chaos of early morning rush, I try not to hold up the line I’ll know for return trips The hotel room I was in was OK Bed comfy Towels were a bit dingy Carpet shows signs of wear I also assume it is the byproduct of less workers due to the pandemic No daily housekeeping but that’s standard for the current times You can order service requests through the app Location is close to my office so I’m sure I’ll be returning

Sara DePew

Whenever I need to stay near Chicago, this is the hotel I choose I appreciate the quiet of the area (even with the airport nearby) and the restaurant has the best hotel breakfast The staff is friendly and helpful and there is free parking; I have always felt safe here, and have never had an issue with my vehicle

There is usually a robe in the bathroom, which is helpful to use if you are going swimming in the fitness center’s pool

6. The Westin O’Hare (4-star hotel)

  • Address: 6100 N River Rd, Rosemont, IL 60018
  • Phone: (847) 698-6000
  • Ratings: 4.3 (2897 reviews) Very good
  • Website : The Westin O’Hare
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Traditional rooms & suites, plus a gastropub, conference facilities & a free airport shuttle.

About this hotel

Less than a mile from Donald E. Stephens Convention Center, this straightforward conference hotel is also 1.1 miles from the Fashion Outlets of Chicago and 1.4 miles from Chicago O’Hare International Airport.The traditionally furnished rooms come with flat-screen TVs, WiFi (fee) and coffeemakers. Suites add separate living areas with pull-out sofas and wet bars. Upgraded rooms include free WiFi, a breakfast buffet and parking.Amenities include a gastropub-style restaurant, a Starbucks cafe, an indoor pool and a gym, plus 41 meeting rooms, including a ballroom and an amphitheater. A free airport shuttle is also offered.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 13 min drive to the Ned Brown Forest Preserve
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “Ballroom” 12 times
  • Guests praised the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

Jocelyn Thao

No microwave so we ate our leftover food from restaurants cold Ac goes to 65 only then kept going back up to 68 The showers were not sealed nicely so the water kept leaking out

Which is very dangerous if you get out of the shower Parking is a little expensive but what do you expect because of the area I guess The hotel staff did not tell me about a security deposit, in which I expected it but they usually tell you Beautiful space and hotel Sketchy hallways and kinda creepy if you’re trying to find your way around the hotel Overall, it was a nice hotel and decent price But some of out needs were not met

Chris Purple

A delightful example of a clean, comfortable, and well-equipped Westin hotel! The Benchmark Restaurant in the hotel has genuinely some of the best dishes I’ve had in a long, long time I highly recommend the Salmon, and the Sliders – even if they aren’t cheap, it’s worth it! The staff were very accommodating and delightful, and the hotel room was in great shape

Michael Leonard

Recently renovatedOverall, location is the top-selling feature Close to the airport with a shuttle that leaves about every 20 minutes

Drive from hotel to Terminal was about 5 minutesFriendly staff at check-inIn-room amenities and design were a little lack-luster for the Westin brand Also had a problem with the TV continuously “Loading” and resetting to the Marriott Bonvoy screenFitness Center was decent with offerings, but the room was pretty hot like nonstop

7. Eaglewood Resort & Spa (4-star hotel)

  • Address: 1401 Nordic Rd, Itasca, IL 60143
  • Phone: (630) 773-1400
  • Ratings: 4.3 (1861 reviews) Very good
  • Website : Eaglewood Resort & Spa
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Upscale resort with posh accommodations & a golf course, plus a spa, restaurants & an indoor pool.

About this hotel

In a Prairie-style building on a 106-acre estate, this upscale resort is 8 miles from Legoland Discovery Center Chicago and 14 miles from O’Hare International Airport.Sophisticated rooms with mission-style decor offer coffeemakers and iHome radios, plus free Wi-Fi and whirlpool tubs. Suites add living space and balconies or patios.In addition to an 18-hole golf course and a spa, amenities include 3 restaurants, a bar and a 6-lane bowling alley, plus 37,000 sq ft of meeting and event space. Parking is available, and there’s also a fitness center and an indoor pool.

Things You Need to Know

  • Guests praised the large, clean rooms
  • Some guests disliked the bathrooms
  • 9 min drive to the Ned Brown Forest Preserve
  • Guests mentioned the service is friendly
  • Guests mentioned “banquets” 12 times
  • Guests liked the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Paula Benton

I had a wonderful experience at Eaglewood Resort The amenities at the spa were wonderful and I had excellent stone message I highly recommend it

But know there is other fun things to do on the resort’s campus If you play golf, from Spring through fall you will enjoy their beautiful golf course The food is delicious; the service personnel are kind, considerate and friendlyI’m going again during the spring summer or fall because the landscape is gorgeous Go and have a chill out Eaglewood is a place to chill

Chris Lucas

Great place to stay! The only reason for four stars on the room is that we thought we were getting a view of the golf course not the parking lot Otherwise, the staff were great and the whole resort is beautiful We were close to everything that we wanted to do, while still having the feeling of being in the country! I would very much recommend a stay here!

Laura Nguyen

Booked a entire week here and very pleased with my stay Ever since Covid started we continue to travel at least 9 different states During those 9 trips we had to be extremely picky where we book our stay just you want to stay somewhere you know for a fact will be clean

Our usually booking have been through Airbnb which has been a failed We are talking about even around $500 a night for a house or condo you expect it to be clean and that hasn’t been at all for us We seem to still get very nice properties that end up still being dirty Clean to the eye , but not deep clean So we started looking into resorts and very pleased with my experience here With kids and the more money you spend for the best should be clean not just looks clean Anyways this resort exceed my expectations from the comfort of the bed to replacing new towels to calling down stars for a coffee machine They take care of you on the spot Hubby booked here for the golf and the kids had a great time at the playground and pool The view of the golf ground on our balcony was breathtaking every morning The family had a great time here and since being here for a week due to my surgery it just made it comfortable overall Again Very thankful for giving me a worry free experience about how clean our stay was Worth the value and definitely come back in the near future!

8. Sheraton Suites Chicago O’Hare (4-star hotel)

About this hotel

This fashionable all-suite hotel is 1.5 miles from Chicago O’Hare International Airport and 11 miles from horse racing at Arlington Park.Refined 1-bedroom suites come with flat-screen TVs, Wi-Fi (fee) and pull-out sofas, as well as wet bars and minifridges. Club-level quarters add access to a lounge offering free breakfast.A complimentary 24-hour airport shuttle is offered. There’s an airy atrium with a trendy American restaurant and a bar. Other amenities include a fitness room and a business center.

Things You Need to Know

  • Guests liked the large rooms, which have refrigerators
  • Guests praised the beds
  • 10 min drive to the Ned Brown Forest Preserve
  • Guests liked the professional service
  • Guests praised the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

scott skurdalsvold

Great hotel but needs a refresh Must be quite old Elevator doors squeak all night so I recommend rooms away from the elevator bank

Breakfast was great They were tolerant of our many athletes running around at all hours Surprisingly the bar closed early on a Saturday night Parking is expensive! $25/night Great location and the aircraft barely make a sound in the hotel

Brian Chan

Overall: the whole suite looks dark because of decor (wall paint color and curtain)Bedroom: looks clean Bed feels comfortable, can compare with Weston’s heavenly bedWork desk: Comfortable to sit and work

It has outlet hanging on the side of the desk 👍👍Bathroom: looks bright and comfortable 👍👍👍 totally different feeling than living room and bedroom Bathroom tub faucet is new No dripping on the bottom faucet when taking shower👍The ground floor is renovating Limited space and eat

Lauren Butikofer

We stayed here for two nights during an unexpected layover and absolutely loved our experience The shuttle service from O’Hare is a super convenient amenity for travelers, and the staff at the front desk were beyond accommodating My only gripe is that the hotel doesn’t include free WiFi, but that’s out of the team’s control

If you’re looking for a hotel within close proximity to O’Hare, I highly recommend giving Sheraton a try!

9. Hyatt House Chicago/Schaumburg (3-star hotel)

About this hotel

This relaxed, extended-stay hotel off I-290 is 1 mile from Legoland Discovery Center Chicago and 2 miles from the Schaumburg Convention Center.Polished suites come with kitchens, flat-screen TVs and free Wi-Fi; some have whirlpool tubs. The 1- and 2-bedroom suites add pull-out sofas.Complimentary perks include a breakfast buffet, parking and an area shuttle. Additional amenities consist of an indoor pool, a hot tub and a sauna, plus a fitness room and a business center. There’s also a 24/7 market, a lounge and BBQ facilities. Pets are welcome for a fee.

Things You Need to Know

  • 5 min drive to the Ned Brown Forest Preserve
  • Some guests disliked the furniture but others praised the kitchenettes
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 28 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Chris h

So we stayed her for 3 nights 2 rooms All 3 days there was no hot water due to a boiler issue So cold showers for everyone! As previous commenters mentioned it was definitely run down a bit

The lobby was nice and updated However the rooms were definitely dated and small I had a fridge I had to turn off because when it kicked on there were bad bearings or a loose belt or something that sounded like a dying seagull when it kicked on Oh and they only service the rooms once every 5 days That info is on their website I will say so I’ll take the the heat on that one, (was the only thing with heat during my stay) The only reason I gave it 2 starts instead of 1 was that the staff was very friendly The thing that kinda peeved me is that when I brought up hey can we get a discount on our stay you know because NO hot water all I got was a “we are sorry for the inconvenience but I can’t do that” Listen to the other reviewers and look elsewhere!

shelly b

Hotel and front desk staff were polite and amazing We requested a crib for our one year old and it was a worn out pack and play that she couldn’t even sleep on The noise from other kids running down the hallway at night, kids knocking on our door at 1 in the morning, and then drunken stumbles fighting outside our door was icing on the cake

Stay here if you don’t want any sleep

10. DoubleTree by Hilton Hotel Chicago Wood Dale – Elk Grove (3-star hotel)

About this hotel

This understated hotel is 10 miles from O’Hare International Airport and 7 miles from LEGOLAND Discovery Center Chicago.Straightforward rooms offer free Wi-Fi, flat-screen TVs and coffeemakers. Suites add separate living areas with pull-out sofas. Some have balconies.Complimentary perks include breakfast and parking, plus local shuttle service and regular evening socials. Other amenities include an indoor pool, a hot tub and a gym. There’s also a restaurant, a 24-hour market, and meeting and event space.

Things You Need to Know

  • Guests praised the beds
  • Guests liked the rooms, which have refrigerators
  • 7 min drive to the Ned Brown Forest Preserve
  • Guests praised the friendly service
  • Guests liked “cookies”, mentioned 33 times in reviews
  • Guests mentioned microwaves 10 times
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Ryan Finley

Amazing hotel My fiancée accidentally booked an extremely sketchy hotel, so at 11pm we needed a quick alternative for a one night stay Found this place as one of the cheapest options and it was near our convention center, and we were very pleasantly surprised

The location is beautiful, very private and next to a cute small pond The lobby was very nice, and the front desk person was extremely kind and even gave us freshly baked cookies with our room keys The room was large, comfortable, stylish, and clean This place saved our trip and we would love to stay again!

V O

Currently staying here The staff is very, very nice Absolutely friendly, but the hotel itself is worn down badly

Cobwebs on the ceiling, inside the window in my room Not really clean Beds are comfortable and look clean The location is off everything Seems to be a staff hotel, where companies put in their people I will definitely not stay here again

Evita Rozenberga

Our rate was pretty much cheap for this hotel, but you get what you pay for, I guess Our stay was ok for the single night, but keep in mind that there is a lot of incoming noise from the airplanes arriving to O’Hare airport and from the parking lot you can actually see arriving planes Also, the walls between other guests seemed very thin and we could hear them partying and their TV sound until 1AM that night

The hotel seemed to be little outdated and could use some upgrades, however, the room was fine and the bedsheets and towels were fresh We were little disappointed that there weren’t any USB outlet near the night stands, only regular outlets, so we couldn’t charge our phones in the room, luckily we had our charging batteries (we weren’t planing to stay out of town that night so we didn’t pack accordingly) I’m usually able to sleep during any noise and slept just fine, but if you’re sensitive to any sound while trying to sleep, this hotel may not be for you

11. Holiday Inn Express & Suites Bensenville – O’Hare, an IHG Hotel (2-star hotel)

About this hotel

Off I-294, this straightforward hotel is 3 miles from the Sky Zone Trampoline Park, the Bensenville train station and the Wilder Park Conservatory.The relaxed rooms include safes, minifridges and flat-screen TVs, plus free Wi-Fi, blackout blinds, and tea and coffeemakers.A breakfast buffet and parking are complimentary. There’s also a modest dining area. Event space is available.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • Guests praised the beds
  • 16 min drive to the Ned Brown Forest Preserve
  • Guests mentioned the service is friendly
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Pamela M. Allen

My boyfriend and I are members of IHG hotels and almost exclusively book at Holiday Inn Express when we travel within the US for the excellent value provided—the clean and spacious rooms, pool, gym, computers/internet, and the endless options at the free continental breakfast buffet

I have stayed at 4 Holiday Inn Express locations this year so far and this one was the worst of them all The staff was nice though not exceptionally kind, and the breakfast was great as per usual, but the building is in terrible shape Discolored carpets were the first bad thing I noticed in the hallway on the way to my room, and upon entering room 113, I noticed a musty, earthy smell and grayish splotches all over the ceiling The room felt exceptionally humid, despite the thermostat being set to 68 degrees F and there being an obvious stream of AC running into the room From my educational/work background, I am positive this is a clear example of a sick building Someone else here noted in their review that the room humidity when they stayed was 82%, which is indeed hazardous for human health as mold will surely grow in the building—and already is This was not the quality of room I expected from a Holiday Inn Express I was really sad and disappointed to see this room, reminiscent of a cheap motel This type of experience is the reason I book with Holiday Inn Express as opposed to other hotels Luckily the next night I stayed in a different, beautiful Holiday Inn Express location, so I am sure this one is an outlier Please do better… the state of this location is a shame!

Heather Cousineau

This hotel was ok, but not quite up to the standards I expect for a holiday inn express The walls are thin, you can hear road noise as well as conversations in rooms nearby The room itself was a nice size, with comfy beds and plenty of pillows

The bathroom wasn’t quite as clean as I would prefer There were dark hairs in the shower/tub as well as on the floor The breakfast was lackluster, but I settled for cereal and called it enough The front desk gal was very helpful, and the shuttle driver was nice

Kelli Hamilton

The building is brand new, but already looking aged Seems like maybe the original build was not the best Our toilet paper holder was already separating from the wall and there was edging missing on the bathroom cabinets

The dining area smelled strongly of mold, so much so that I couldn’t sit there to eat I likely wouldn’t stay there again

12. Chicago Marriott Schaumburg (4-star hotel)

About this hotel

A mile’s drive from LEGOLAND Discovery Center Chicago, this relaxed hotel is 3 miles from Schaumburg Convention Center.Warmly decorated rooms offer marble bathrooms, coffeemakers and flat-screen TVs. WiFi is available (fee). Club rooms have access to a lounge with free continental breakfast and evening appetizers. Suites add additional TVs, and separate living areas with pull-out sofas.Parking is complimentary. Other amenities include an American restaurant, a bar and a coffee shop, plus an indoor pool, a seasonal outdoor pool, a hot tub and a fitness room. There are 16 meeting rooms, plus a business center.

Things You Need to Know

  • Guests praised the rooms and the beds
  • Some guests complained about the kitchenettes
  • 4 min drive to the Ned Brown Forest Preserve
  • Guests praised the friendly service
  • Guests mentioned lobbies 40 times
  • Guests liked the fitness center
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Erin Santorella

This hotel is close to our office Hotel was clean and everyone was friendly The bed was comfortable

The bathroom is a bit small but still perfectly fine I guess if you were going to spend a good amount of time in the room then you may want a bigger space It is nice to be able to get a Starbucks in the lobby in the morning Definitely recommend if you’re looking to stay in the Schaumburg area

Jonathan Bearden

This is a nice business centered hotel All the rooms are consistently nice, clean and quiet Their manager, Linsey, is great and has taken care of our team any time any inconvenience has arisen

They just reintroduced nightly appetizers in the lounge (huge plus), breakfast is buffet is better than most, and Violet in the lounge is amazingly friendly She always makes us feel welcomed

Jennifer Ratos

Annemarie at the front desk completely made our whole night We visited an earlier hotel where the pool was closed (only reason we came, for kids to swim) and it was nowhere marked on their website They would not refund our night either

(Hyatt Place Chicago- Schaumburg) $170 loss 🤷🏼‍♀️😡😫When we walked in this Marriott, we were greeted with such a loving, positive smile from Annemarie! That turned our night around She was so kind and took great care of us with an easy check in, great pricing and great service! Thank you again, Annemarie!This girl needs a promotion!! 🥰 She’s a Keeper!

13. Loews Chicago O’Hare Hotel (4-star hotel)

  • Address: 5300 N River Rd, Rosemont, IL 60018
  • Phone: (847) 544-5300
  • Ratings: 4.5 (3587 reviews) Excellent Eco-certified
  • Website : Loews Chicago O’Hare Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished quarters, some with city views, in a luxury property offering dining, a gastropub & a gym.

About this hotel

Across the street from Catherine Chevalier Woods, this luxury airport hotel is 3 miles from O’Hare Airport and 17 miles from downtown Chicago.The polished rooms offer flat-screen TVs, Keurig coffeemakers and free Wi-Fi. Upgraded rooms come with city views. Suites feature living areas, kitchenettes, fireplaces and/or saunas. Room service is offered 24/7. Kids stay at no charge with a parent.Amenities consist of 3 restaurants, including 1 with a gastropub, as well as a market and a 24/7 gym. An airport shuttle is offered. Breakfast and parking are available, and pets are welcome, all for a fee. There’s a revolving art gallery.

Things You Need to Know

  • Guests praised the large, updated rooms and the beds
  • 16 min drive to the Ned Brown Forest Preserve
  • Guests praised the professional, friendly service
  • Guests mentioned “outlet stores” 52 times
  • Guests liked the architecture
  • Guests praised the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

Theresa Stentiford

Check in was fast super friendly person the room extra clean and beautiful The bathroom was over sized different sort of sink just don’t turn it on full speed but the shower is wonderful Beds comfortable but small extra soft pillows

We got the shuttle to airport in the morning runs every 15 minutes on time There are 3 restaurants on or around property They are all kind of high end in price but good food We ate at there personal restaurant and enjoyed our meal Will definitely use this hotel again for future travels Also parking in in a garage so cars not left out on lot

Jiri Tvrdik

Everything was exceptional except that the phone system in the rooms continues to be a mystery with me It would be helpful to have some directions in using itThe rooms have everything I need, even a very comfortable chair with foot rest

Room service was great, food excellent and and hot The bed was like sleeping on a cloudI will continue coming to Loews when traveling through Chicago because of the high quality It’s an exceptional home away from home

Spencer Ray

If you are coming to the Rosemont area, this is simply the nicest hotel The rooms were updated, comfortable, and large The toilet paper and bathtub size could be improved in the 1 bedroom suite

However the shower and water pressure left nothing to be desired for a hotel The bedding was the most comfortable I’ve used in the areaThe service was second to none I was here for a busy convention and there also happened to be 2 weddings that weekend at the hotel At no point did I feel Loews was short staffed or made any service concessions as others have The text service was wonderful and every single staff member I interacted with in person or via phone brought a very high level of professionalism and enthusiasm They should sincerely receive commendations for their hard work and effortI did not like the parking garage if it is busy you might be parking on the high floors, I wish I utilized the valetI only wish it was closer to the convention center I’ll be staying at Loews for all future events at Donald However, utilizing a shuttle for hourly service or we would be a great value add service for a busy convention

14. Hilton Chicago/Oak Brook Suites (3-star hotel)

About this hotel

Located next door to Drury Lane Theatre and Conference Center, this modern all-suite hotel is also 0.8 miles’ drive from shopping at the Oakbrook Center.All 2-room suites offer chic decor, separate living areas (with pull-out sofas) and custom-designed beds, plus microwaves, minifridges, 2 flat-screen TVs and free WiFi.Amenities include a relaxed atrium restaurant, a breakfast buffet (surcharge) and a lounge. There’s also a heated indoor pool, whirlpool tub, fitness center and business center.

Things You Need to Know

  • Guests praised the large rooms
  • 8 min drive to Lizzadro Museum of Lapidary Art
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 28 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub
  • The hotel has a sauna

Feedback From Real Customers

Ariana Pines

+bathroom+spacious room-Stephanie-room service-pool area-parkingThis by far was my worst Hilton stay! I called in advance to see if I could check in at 2pm The lady on the phone asked me my last name, confirmed my reservation and told me coming at 2pm would be perfectly fine Well I get there and Stephanie who did not come off very customer friendly at all quickly shut me down and told me I could not check in early

I explained I called for this very reason before driving 40minutes She told me I’d have to wait about 30-40min and there were people ahead of me That was the first thing I understood she was doing her job but she comes off very rude with how she speaks and her facial expressions Once we were finally checked in Stephanie then gave me & my mom the same room number on our keys so I had to go back downstairs to get this fixed The rooms were very spacious but so outdated, the carpet and furniture was hideous but I liked the space and the bathroom was my favorite We stayed 3 nights but room service never showed up until we called On day two my husband saw room service and asked if they could come get our trash and dirty towels and she told him if we wanted our room cleaned we had to call the front desk I’m not sure if this is new but even when you stay for a couple of nights they at least come to your room to offer new towels and pick up any full trash When we finally got new towels my towel was so thin and hard it hurt, literally it was nothing like the first set of towels But, my biggest complaint is the pool Our swimsuits had a awful smell after getting into the pool/hot tub I have never had an odor as such after being in a pool Next thing I know we are all sick by the time check out comes The only person that was not sick is my mom and she is the only one who didn’t step foot in the pool or hot tub To top it off when I checked in I was handed a card to put in my car but was never told I was being charged daily for parking I have never paid for parking when staying at the Hilton This was my first time at this particular Hilton and will be my lastIt was my most expensive stay but yet my least favorite I will say the gentleman that worked the night shift I didn’t get his name but he was very friendly to myself and my daughter

Carl Kroboth (CPK3RD)

Is it terrible? No Is it excellent? NoBut hello 1990, I hear you want your hotel back

Updates are definitely needed, as the rooms look the exact same as when I traveled a lot in the late 90’s and early 2000sAs for the cleanliness of the room it was a 3 out of 5 One stained bath towel, and the old furniture just doesn’t make the room inviting The shower leaked through the door soaking the bath matNot to mention $20 for a $10(value) breakfast Only because the closest place to get breakfast is 10min awayJudging by the other recent reviews it looks like Hilton has some work to do to bring this hotel back to the 5 star status it once was

Robyn Christopher

Booked a King Suite, stayed 3 nights The location was perfect! Close to highway into Chicago, near shopping and plenty of dining optionsThere must have been a few mix ups with our booking, initially they were showing as 2 nights not 3 but that was straightened out at check in

We didn’t have a king bed in the king suite, it was a queen The mattress was very hardThis hotel has an elegant banquet hall next to it and uses it for events like weddings There were 3 during our stay This wouldn’t be an issue, except once the event ends the guests staying at the hotel tend to continue the party in the center of the hotel The center is a gathering / seating area and the noise traveled very well up to the 6th floor and thru my door at 2 & 3 in the morningFront desk staff is relatively non-existent and isn’t very friendly or helpful Breakfast is OUTRAGEOUS $12 for their “continental” is some fruit, a few bread choices and cereal And for $20 you can have breakfast like sausage and eggs from a warmer

15. DoubleTree by Hilton Hotel Chicago – Arlington Heights (3-star hotel)

About this hotel

This modern suburban hotel is a 14-minute drive from O’Hare Airport and a 1-minute drive from Interstate 90. It’s 9 minutes’ drive from Arlington International Racecourse.All rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs, coffeemakers and free WiFi. Suites—some with whirlpool tubs and wet bars—add balconies and living areas.A rustic-chic restaurant serves contemporary American cuisine, plus there’s a lounge bar. There’s also an indoor pool and a fitness center. Additional amenities include 10 meeting rooms and a business center, plus free O’Hare airport shuttle and parking.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 4 min drive to the Ned Brown Forest Preserve
  • Some guests complained about the kitchenettes but others praised the beds
  • One of the few hotels in the area with room service
  • Guests praised the service, which has a concierge
  • Guests mentioned “cookies” 33 times
  • Guests mentioned microwaves 23 times

Feedback From Real Customers

Jeff Storms

Pool is cold and room isn’t heated, kids were really disappointed No hot tub either Rooms were fine but there is no mini fridge or microwave

Fire alarm went off twice at 6am, that was nice Same car twice in a row had it’s alarm going off at 7am for 15 min Only thing that actually nice was the house keepers bundled up my son’s blanket and stuffed animals in a cute manner and displayed them It was sweet So kudos to them – Edit to the review to reply to their reply It wasn’t just the noise that was the problem The hotel also decided to have the carpets shampooed at 8amyou do realize that people stay there from international flights right? There was a ton of Japanese folks there, business and flight attendants

Michelle Poston

There is no microwave in the rooms, only a fridge There’s only one microwave available for the entire hotel on the first floor in a communal area near the gym Groups of people were always gathered there, which is not the smartest thing during a world wide pandemic

I mean, it was elbow to elbow at timesSo, this hotel is not really family friendly, since you have to have a Microwave when traveling with kids If you do not need the ability to feed kids by warming foods, this is a great hotel in a great location Pet frendly, very clean, extremely comfy beds, and a great price

Zayra Sanchez

Jalessa at the front desk was amazing I’m hoping I got her name correct she worked Saturday morning Her personality was amazing as a General Manager traveling I always pay attention to the front desk and I would hire her at my property in a heart beat She was professional, customized my check-in, and remembered us throughout our whole stay

The rooms were extremely clean housekeeping did a great job

16. Courtyard by Marriott Chicago Elmhurst/Oakbrook Area (3-star hotel)

About this hotel

This straightforward hotel is 0.9 miles from the Odeum Expo Center and 1.6 miles from Elmhurst College.Contemporary-styled rooms offer free WiFi, desks with ergonomic chairs, flat-screen HD TVs, minifridges and coffeemakers. Suites add separate living areas, whirlpool tubs and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 5 meeting rooms. Other amenities include an indoor pool and an exercise room, plus free on-site parking.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 7 min drive to Safari Land
  • Some guests complained about the air conditioning
  • Some guests complained about the bathrooms
  • Guests liked the friendly service
  • Guests mentioned lobbies 13 times
  • Guests mentioned hot tubs 10 times

Feedback From Real Customers

Keith Heric

OK it’s not the worlds worst Marriott but it’s darn close AC doesn’t function well, you can’t see out the windows because they’re so fogged up inside the glass There is a sign leading to an ice machine on my floor and it was just an empty alcove

But what really bothered me was the television Not the television itself was bad but the service was abysmal Not like your standard Marriott Just scrolling guide with only about 30 channels, most of them just worthless No guide, you had to just remember what channel you liked wait for the scrolling and then go to it No possibility of logging in with on demand All Marriotts have had this as standard issue for the past five years or so, this is just silly and frustrating Posting this review now, but going up the chain of command to make sure the president and CEO of Marriott are aware of these inconsistencies The hotel looks nice from the outside but once you get inside you realize that really it’s just a one and a half star motel at best

Irfan Waseem

Horrible experience The hotel is extremely dull and run down and location is not great either On top of that, the front desk Staff named Dana was extremely rude

We were visiting from NJ where the indoor mask mandate had been lifted I totally understand the different mask mandate in illinois however, the staff needs to be courteous in reminding people for wearing masks She screamed at us saying “wear your mask NOW” We reported the hotel to the Marriott customer service and checked out right awayThis hotel is not worth my money or my points I visit Chicago every month and this hotel is totally off my list I would recommend the hotel management to properly train their staff and manager in customer service

Heidi Pinkham

NEVER will stay here again, nor would I recommend Hotel run down and employees rude The breakfast was a joke

I ordered French toast The preparer toasted the bread in a toaster, sprinkled confectionary sugar on it and served with syrup The drink I ordered expired 2 months ago My sister ordered a “Starbucks” coffee and it tasted like water When she tried to get another cup, the manager was rude to her and gave her another cup of watered down coffee Seriously, this is a Marriott???

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