5 star hotels in Bentonville, AR

1. Hampton Inn Bentonville/Rogers (3-star hotel)

  • Address: 4501 W Walnut St, Rogers, AR 72756
  • Phone: (479) 986-0500
  • Ratings: 4.6 (653 reviews) Excellent Eco-certified
  • Website : Hampton Inn Bentonville/Rogers
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Straightforward hotel with free WiFi & hot breakfast, plus a 24/7 fitness center & an indoor pool.

About this hotel

Off the I-49, this straightforward hotel is a 6-mile drive from the Crystal Bridges Museum of American Art.Flat-screen TVs, minifridges and free WiFi are offered in each room, as well as custom-designed beds and both full and lap desks (for working on the bed). Upgraded rooms add microwaves and pull-out sofas; some feature whirlpool tubs.There’s a free hot breakfast, an indoor pool and a 24/7 fitness center. Other amenities include a business center and laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 7 min drive to the Walmart Arkansas Music Pavilion
  • Guests praised the friendly service
  • Guests praised the indoor pool

Feedback From Real Customers

Lorna Mosbacher

Have always had great experiences at Hampton Inn The location is good, but at this point in time, construction on one side made leaving and entering a little difficult There is a back entrance, but it will put you on a completely different road

Comfortable bed! Which is what we always look for Pretty good breakfast too Better than most

Jeff Taylor

The staff, especially Misty, was so kind, helpful, informative and professional The room was as expected; clean and fresh The continental breakfast had a great selection; except the scrambled eggs had to much water in the container, but on the chilly-rainy morning they were very good

If returning to the area from Galveston Island, TX; this Hampton Inn will be my choice They met my expectations with value for the priceJeff T

Steve Fordham

Basically the Location is great but it’s on a congested road Not entirely their fault but better planning may have helpedNo maid service for a 4 night stay

Told me I could request some and did Didn’t get itThe rooms were clean and the bed was comfortable Staff very nice

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2. Home2 Suites by Hilton Bentonville Rogers (3-star hotel)

About this hotel

In a green area off I-49, this unpretentious all-suite hotel is 3 miles from both the Walmart Museum and the Slaughter Pen Trail.The relaxed studios have full kitchens and living areas with sofabeds, as well as Wi-Fi and TVs. The 1-bedroom suites feature separate living rooms and dining areas.Amenities include an indoor pool and a fitness center. Parking and breakfast are available.

Things You Need to Know

  • 7 min drive to Orchards Park
  • Guests liked the service

Feedback From Real Customers

ashok reddy male

The hotel’s location is great and it has very professional staff The hotel however so impressive…rooms are so beautiful and we’ll arranged

The hotel lobby is really awesome…at this hotel if you like to stay in downtown Is 5miles …The food is goodBreak fast complementary available

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3. DoubleTree by Hilton Springdale (3-star hotel)

About this hotel

This suburban hotel is a 1-minute drive from Interstate 49 and a 9-minute drive from central Springdale.All rooms offer traditional decor and custom-designed beds, plus 42-inch flat-screen TVs, minifridges, microwaves and free WiFi. Suites add separate living areas, plus some rooms and suites offer whirlpool tubs.There’s a casual on-site all-day restaurant with a full bar. There’s also a 24/7 fitness center, an indoor pool, a whirlpool tub and a sauna. Additional amenities include 3 meeting rooms and a business center.

Things You Need to Know

  • Guests liked the clean rooms, which have refrigerators
  • Guests liked the beds
  • 8 min drive to Tontitown Winery
  • One of the few hotels in the area with room service
  • Guests liked the casual restaurant
  • Guests mentioned hot tubs 14 times
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Tony Gonzalez

I have a 7 kids my wife and I and I had the best experience i have ever had We will be definitely be coming back I called snd made reservations and receptionist was amazing

The housekeeping crew were awesome They came back and cleaned our room after we left for the day at 3:00pm We came back to a clean room 💯 I hope ALL Double Tree Hotels are at the same level as this one (We are from Oklahoma) Thank you 🙏🏽 PS…all my kids recieved a complimentary huge delicious chocolate chip cookie 🍪 That was huge for my family

Amy Linden

The hotel is dated They’ve done a few upgrades like new counter top in bathroom but the shower curtain “contraption” just doesn’t work Water ends up all over the floor

Steamy windows dont allow for a view, even though its the parking lot And, the bed was really uncomfortable Also, I’d wish they switch to refillable soap containers for the shower Allows for not having to call on housekeeping or just not deal with the annoying small bottles that end up wasting 1/3 of the product! Honestly, why use these bottles anymore??Front desk & bar were friendlyI’ll pick the Homes 2 Suites behind this property next time

Donna Goss

Reserving a room at Doubletree, means clean, safe and comfortUpon check-in, the lobby & reservations desk looked like the 60’s/70’s Furnishing we’re not only dated but worn out

Went to our room to find more of the same Room has not been updated in at least 4 decades Desk chair ripped, closet/hanging rack was about 3 ft off ground, dark & muggy Hideous doesn’t begin to describe this propertyI wouldn’t recommend for any reason!

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4. Aloft Hotel Rogers-Bentonville (3-star hotel)

About this hotel

Off the I-49, this chic hotel is a mile from the Razorback Regional Greenway and 7 miles from the Crystal Bridges American Museum of Art.Sleek rooms have 9-ft ceilings and include 42-inch flat-screen TVs, free WiFi, coffeemakers, and minifridges. Suites add living rooms. Kids get air mattresses, bedding and goody bags, while dogs receive beds, treats and toys (fee).Parking and breakfast are free. Other amenities include a stylish bar offering snacks and live music, as well as a 24-hour self-service eatery, a convenience store and a BBQ/picnic area. There’s also a 24/7 gym, a spa and an outdoor pool, plus a business center and a meeting room.

Things You Need to Know

  • 5 min drive to the Walmart Arkansas Music Pavilion
  • Guests mentioned the service is friendly
  • Some guests disliked the air conditioning and others complained about the kitchenettes
  • Guests mentioned lobbies 35 times
  • Guests mentioned “Billiard table” 11 times
  • Some guests complained about the breakfast
  • Guests praised the nightlife
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Jennifer Raney

It was OK The staff was very helpful and wonderful and they are pet friendly, which was great But, this is not at all one of the nicer Aloft hotels we’ve stayed at and it’s a bit worn

The grass outside was overgrown, one of our room shades was nearly broken off, one of the wall/bed lights did not work, the safe did not work, and it was fairly loud given the highway proximity I would certainly stay again, but it’s definitely not as nice as other Aloft hotels we’ve been to

Patricia Lancaster

Amazing stay!! First time staying in this hotel and I was very pleased Beds were very soft and comfortable Had coffee pot, cups, plenty of towels, 4 pillows to each bed, a gym, pool table and an amazing lobby

Altho they don’t have breakfast they do offer many items in the lobby to buy as well as all the restaurants are so close go enjoy them Staff was so polite and accommodating Rooms are alittle small but I have stayed at many hotels and I will say this is my favorite It does have a 60s vibe which I absolutely loved as well

Drew Currier

Second time staying here, first time was amazing, this time however room 230 had a noise ALL night I couldn’t figure out what it could be, but it sounded like a very loud toilet flushing about once every minute it did it the entire stay all night all morning All most sounded like a sump pump was right outside our window or something

I’m not sure if we’ll give the hotel another try, for someone who LOVES their sleep this was a huge problem, I did not bring it up to staff during the stay

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5. Hyatt Place Rogers/Bentonville (3-star hotel)

About this hotel

Off I-49, this straightforward hotel is 2.5 miles from the Walmart Arkansas Music Pavilion and 4.3 miles from the Crystal Bridges Museum of American Art.Modern rooms feature partially separated sitting areas with pull-out sofas and desks. They also include wet bars, coffeemakers and minifridges, plus 42-inch flat-screen TVs and free Wi-Fi.The hotel offers a coffee/cocktail bar and a 24/7 market cafe. Other amenities include a seasonal outdoor pool, a 24/7 fitness room and a business center, plus a free local shuttle service.

Things You Need to Know

  • Guests liked the large, clean rooms
  • 7 min drive to the Walmart Arkansas Music Pavilion
  • Guests praised the friendly service
  • Guests praised the restaurant
  • The hotel has a boutique store

Feedback From Real Customers

Triple Seven Investigations and Protection

The staff was super friendly nice and knowledgeable The check-in procedure was quick and painless The room was beautiful spacious with a nice little living area

The breakfast was excellent However the reason I won’t be staying at this hotel ever again and the reason I’m only giving it a three star instead of a five star is due to the fact that there’s no microwaves in the rooms It is very impractical and inconvenient to make guests go all the way to the first floor and use the one microwave available for the whole building I travel 5 to 6 days a week sometimes and don’t always want to eat out so when I get to my hotel I want to be able to heat my food up and relax It’s unfortunate that a microwave will keep me away however that’s the one demise of this hotel

Janessa Toro

This hotel is okay! The bed was very comfortable The rooms are a bit outdated, carpet is older, furniture is a little dusty dirty, etc I picked this hotel because I felt it would be decent for the price and what I was looking for and it is fine

If you want something budget friendly then consider staying here The staff was friendly at check in!

Prentis Davis

Nice and quiet My stay here has been a great experience so far I will be back in AR in a few months for work, I’ll be staying here every time I come back

Staff was great! Very nice and professional

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6. TownePlace Suites by Marriott Bentonville Rogers (2-star hotel)

About this hotel

At the intersection of Highway 62 and Interstate 49, this informal all-suite hotel is across the road from Northwest Arkansas Community College and 3 miles from the Crystal Bridges Museum of American Art.Casual studios have free WiFi and flat-screen TVs, plus desks, and sitting areas with sofabeds. All offer kitchens with fridges, stoves, dishwashers and microwaves. The 1- and 2-bedroom suites add separate living rooms.Continental breakfast and parking are free. There’s also an indoor pool, a gym and a convenience store, as well as a picnic area with BBQ grills. Other amenities include a business center and laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 7 min drive to The Momentary
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned pools 23 times
  • The fitness center has free weights

Feedback From Real Customers

Bryan Fewell

Started off our visit a little rocky as our reserved room had cobwebs everywhere and the outlet and lights between the two beds was non-functional However, after talking to the management, they did take care of us and the rest our stay was great! Food options were good but they did repeat everyday The pool was cold but not too bad

Rooms were dated but served their purpose The management and staff are what made this visit a good one Hats off to them!

Paul Leininger

Nice staff — Fran is the best Remembered my floor number a day later, knew better than me how many extra towels I needed for my girls The hotel is good for a town place, nice clean and roomy

Lacks some attention to detail— different color (warmth) LED bulbs makes it look getho Bright white LEDs look like and industrial factory, not a warm hotel Someone should walk the hotel and makes sure everything is attached, connected and screwed in tightly Simple things matter

Bryan Smith

5/5 great location!!!Checking in was a Breeze ( I had called multiple times prior to this trip to line everything out) feather free pillows because of down allergies in the family This hotel got it right The warm reception from Ben had me feeling like VIP!!! Thank you for that Mr

Ben (Should be commended by upper management) (+1star)The room upon arrival smelled clean and was clean We had a short stay here to visit the area and getaway family short vacation The layout of the double suite was great (+1 star)The pool was colder [not heated but indoor] and the girls at least got to try it out (They stayed in a mere 5 mins)Breakfast was pretty good especially with covid-19 protocols around [Eggs, muffins, waffles, cold cereal, oatmeal, yogurt breakfast sandwiches] Cyndie with the rapid restock of all things breakfast was impressive to see She complimented my daughters on the cuteness level that made them feel like VIP Thank you Cyndie for making it a special trip to breakfast! She should be commended for going over and beyond her job duties to make guests smile! That will have us return to this hotelThe food/cleaning/maintenance staff all very friendly and accommodating (+2 stars)This hotel location is easy to find and surrounding area has quite a few food/entertainment options within a short drive away (+1 star)I was pleasantly surprised how comfortable the beds were! Water pressure was good Our family enjoyed the visitWe will return!!Respectfully,The SmithsYukon, Oklahoma

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7. avid hotel Bentonville – Rogers, an IHG Hotel (2-star hotel)

About this hotel

Set in a colorful, contemporary building, this casual hotel off Interstate 49 is 2 miles from Bentonville Municipal Airport, and 4 miles from both Bentonville City Square and Crystal Bridges Museum of American Art.Streamlined rooms with bright accents provide Wi-Fi, flat-screen TVs and minifridges.Amenities include a convenience store, a 24-hour gym and an outdoor pool. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the bathrooms and the showers
  • Guests praised the clean rooms but some thought they were small
  • 7 min drive to the Walmart Arkansas Music Pavilion
  • Guests praised the friendly service
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Emily Muscarella

Had a perfectly lovely weekend stay here Everything is bright, fresh and clean Our king bed was so comfortable, and the bathroom was nicely finished out and a good size

Toiletries were good quality Staff responded quickly when we needed more towels That black-out curtain doesn’t mess around! It is easy to oversleep (I might be speaking from experience – ha!) The only thing to note is what is meant by “minimal” rooms — there was no dresser and no closet in our room I have no idea if all rooms are like that or not A handful of hooks on the walls, but if we had been either there any longer than 15 days or had an occasion that called for something other than the casual clothes we had packed, it would have been inconvenient

Russell

I will give them another tryBeds were comfortable, rooms were small (but that is okay), breakfast was ready on time and had decent options and fruit, coffee bar was good, rooms were mostly clean (they need to vacuum the edges, there were crumbs and hair in the corners etc), new hotelWe did have to change rooms twice

1st room, ants, not clean2nd room, ac was getting cold BUT I am a seasoned traveler and have a humidity monitor The humidity went all the way up to 83% which is repulsive, I woke up to the smell of wet dog We changed rooms3rd room was greatWalls are thin and there is some highway noise so bring earplugsThere is no awning so if it’s raining you are getting wet, honestly biggest complaintAll that to say I will try it again

Adam Carros

Really solid hotel for our overnight stop through Only issue to be aware of – rooms have all vinyl tile, no carpet so it can be a bit loud for footsteps or moving luggage on floors (only reason it is not 5 star) But it also made the rooms feel really clean and modern

Good amenities (pool and gym), quiet area with stuff around it for food or necessities and easy on/off interstate Breakfast was basic (cereal, bagels, fruit and one hot sandwich option) but tasty and, while it would be nice to have coffee machine in the room, the coffee machine in lobby was really nice for fresh coffee

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8. Courtyard by Marriott Bentonville Rogers Promenade (3-star hotel)

About this hotel

Among businesses and fast-food restaurants, this unfussy hotel off I-49 is a mile from Pinnacle Hills Promenade shopping center and 7 miles from the Walmart Museum.Understated rooms and suites offer flat-screen TVs, Wi-Fi and minifridges, as well as tea and coffeemaking facilities. Some have microwaves, pull-out sofas and/or sitting areas.Amenities consist of a casual bistro, an outdoor pool and a 24-hour exercise room, plus media pods, and meeting and event space. Breakfast and parking are available.

Things You Need to Know

  • 4 min drive to Rogers Aquatics Center
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Kamala Scyffore

New property really pretty Front desk staff friendly EXCEPT manager I believe his name started with a J

My company booked this travel stay for me like usual and we had an issue with authorization which was fixed rather quickly on my end The company asked to speak with manager he came out didn’t greet me AT ALL just stared at me I put the phone on speak phone so that we can work together to resolve issue manager never said hello or anything he just stood there If it wasn’t for another agent calling and talking to a more “alive” and friendly staff member at the same time i wouldn’t have gotten into my room in a timely manner to prepare for my program Even though they gave information for authorizing credit card on file the manager still instructed staff member to charge me incidentals (It was a one-night stay) I loved the layout of the room and slept well except for this mark on the bed which looked like a burn or a really bad stain

Ricardo Eugenio

Long drive from Chicago to Rogers, AR but we made it at 5:30 AMJames check us in and even tried to give us comp for our room since we missed a day Staff are super friendly

Hotel is pretty new Clean rooms and well organized Big hands to James even the GM did not approve the comp Thank you James for making our first visit to AR enjoyable 5 Stars!

Pete Lenz

Newer construction, hotel spaces and rooms are contemporary Rooms quite large Little interaction with staff and no housekeeping service (due to Covid) so no comment

However front desk staff all seemed to dress inappropriately casual The beds are awful! Some sort of memory foam, there is no way to lay down without the bed feeling like it’s an old sagging bed Will not stay here again though I expect to be back in this area multiple times in the coming year

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9. Hilton Garden Inn Bentonville Rogers (3-star hotel)

About this hotel

In a commercial area off I-49, this unfussy hotel is 4 miles from the Crystal Bridges Museum of American Art and 11 miles from Northwest Arkansas Regional Airport.Warm, traditional rooms offer free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and Keurig coffeemakers. Suites add separate living areas with pull-out sofas.Parking and an area/airport shuttle are complimentary. There’s a low-key restaurant/bar and a 24/7 convenience store, as well as a gym, an indoor pool and a 24-hour business center.

Things You Need to Know

  • Guests praised the clean rooms
  • 6 min drive to the Walmart Arkansas Music Pavilion
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • Guests praised the service, which has a concierge
  • Guests mentioned lobbies 13 times
  • One of the few hotels in the area with a casino
  • Guests liked the bar

Feedback From Real Customers

Andrea Harris

The property is becoming a bit older but it is clean and the staff at the front desk is wonderful! We had a fluke issue with a toilet and in less than 5 minutes the night manager brought keys to a new room to our door The hotel is in a convenient location to many fun and hip areas in Bentonville as well as being next to a cool park with hiking trails It sits just far enough off a couple of main highways to be convenient but it is so quiet that you feel like you are in the country!

B Walker

Not the best Hilton Garden Inn I have stayed at Front desk check is not the friendliest The restaurant is kind of weird just right in the middle of the lobby

Pool was ice cold not sure what was going on with thatClean rooms good location if going to the AMPA little add on Talked to the hotel last night 7/4/22 about the $50 dollar CC hold still showing 4 days later on card for 3 rooms I was told by a very nice lady that it was put on my card wrong and they would have to fix it I was told I would receive a call this AM 7/5 did notCalled the hotel again and a nice guy on the phone said It will take 5 DaysI ask for the voice mail of the manager and he transferred me to a full mail boxNot the Hilton I used to knowWant to be fair – it looks like the hold issues have been fixed

Greg Graham

I made a reservation in December for a late April stay Two days before my stay was to start I received a phone call from one of the managers Without bothering to identify herself she informed me that she had “good news and bad news” and asked which one I would like first

After being asked to identify herself, she told me she was with the hotel, that they were overbooked, and that she could probably move my reservation to the nearby Homewood SuitesI had several questions along the lines of why, how much, the differences in the properties and locations and she could answer none of them She told me that she would check on it and call me backWithin minutes of hanging up, I received an email from Homewood suites with my new reservation details The price of the new two night stay was almost double my original Hilton quote The Hilton manager, without my agreement, moved me to the other hotel and provided my personal details, including credit card info to that propertyI called the Hilton manager back and stated my displeasure with her actions I asked why I was being moved after making reservations more than 4 months in advance I asked her if all of the reservations made for that weekend, that were not being moved, had been made before me She became very flippant and short and basically said that I would “be surprised” She did not provide an explanation for why my reservation was not being honoredI was in Rogers that weekend for a concert in Fayetteville I believe that I booked my room early, before the property realized it could charge more for that weekend, and I was displaced so that they could accommodate a later reservation at a higher rate I specifically asked this question and it was not answeredAt the end of the day, the manager agreed to pay the difference between the originally booked rate and the new rate at the Homewood Suites and the Homewood Suites was a good stayThe manager at the Hilton was unprofessional, canceled my reservation for no valid reason, and divulged my personal information without my consent Do yourself a favor and go stay at the Homewood Suites – they’ll probably move you there anyway

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10. Holiday Inn & Suites Bentonville – Rogers, an IHG Hotel (3-star hotel)

About this hotel

Off I-49, this relaxed hotel is 2 miles from the Pinnacle Hills Promenade mall and 7 miles from the Crystal Bridges Museum of American Art.The straightforward rooms feature complimentary Wi-Fi, flat-screen TVs and minifridges, plus tea and coffeemakers. Upgraded rooms add microwaves and/or pull-out sofas, while suites have living rooms and wet bars. Room service is available.Parking, and coffee in the lobby are free. There’s also a casual Mexican and Italian restaurant with a bar. Additional amenities include an exercise room, an indoor pool, a whirlpool tub, and a furnished patio with a BBQ. Breakfast is offered.

Things You Need to Know

  • Guests liked the beds
  • 6 min drive to the Walmart Arkansas Music Pavilion
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests mentioned the service is friendly
  • Guests mentioned hot tubs 12 times

Feedback From Real Customers

Peter Ferris

Stayed here overnight while attending a concert at the Walmart AMP There’s likely not a cleaner, friendlier or more efficient place between there and the AMP – in fact, we could see it from our room Free breakfast was great as well, well stocked and fresh

Nothing critical to say about this place I traveled for work for many years and I have to say, this is the BEST Holiday Inn I’ve started at Would stay again & recommend! ⭐⭐⭐⭐⭐

Greg Davis

If you HAVE to stay at a holiday inn stay at the one on Walton It’s significantly better and likely cheaper I hope it’s not the same owner as it would inadvertently award horrible management

The one actually in BentonvilleThe gym here is horrendous 3 of the 5 piece s of equipment are broke and at best are home type – not meant to withstand widespread useThe fixtures (chairs, lights, couches) in the room are decrepit I’ll add pictures momentarilyTickets for breakfast are lameBack to the gym – equipment despite acknowledgement by staff over several months hasn’t been addressed Traveling weekly across the country it’s the second worst I’ve ever seenHeavy traffic so you can’t safely walk anywhereTwice my key card didn’t work No it wasn’t by a magnetThe carpet is repulsive and quite frankly an injury and lawsuit concert as it has 2-3 inch bumps all over

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11. Courtyard by Marriott Bentonville (3-star hotel)

About this hotel

This straightforward hotel is a 2.7-mile drive from the Walmart Museum and a 4.6-mile drive from the Lost Springs Golf and Athletic Club.Contemporary-styled rooms offer free WiFi, desks, flat-screen TVs, microwaves, minifridges and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby and a fire pit. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a 24/7 business center with workstations and printers, and 1 meeting room. Other amenities include an indoor pool, a whirlpool, an exercise room and on-site free parking.

Things You Need to Know

  • 4 min drive to Orchards Park
  • Guests mentioned lobbies 11 times
  • Some guests complained about the bathrooms
  • The fitness center has weight machines

Feedback From Real Customers

Sarah Breau

The exterior of the building has been recently renovated, so it looks brand new It’s really not It has some older hotel problems, but the room was fine: clean and quiet, with no issues

There is no breakfast, and no place to charge a car overnight I think the pool might be closed? And it’s a little further from downtown than I would have liked Next time I would try to get closer to downtown so we don’t have to drive everywhere

Frank Marshall

Not impressed with this Marriott Staff was pleasant enough Highway noise in the odd numbered rooms is horrible

No daily turndown service, you have to put in a service ticket to have your room cleaned and trash taken out The location is a joke, the nearest intersection is very difficult to turn left to go into town, nearest convenience store closes at 10 pm, nearest restaurant was very over priced, restaurant in the hotel was over priced as expected but their “Starbucks” coffee was not very good, parking lot is laid out very poorly, landscaping doesn’t exist – so many areas look like recent construction fill Now for the rooms, they are outdated already and not worthy of the Marriot name and price Bathrooms in the two I stayed in were equivalent to a Motel 6, my tv was mounted comically crooked, windows look like trailer windows from the 80’s

Jennifer Deane

The front desk staff were friendly and helpful! However, we discovered our bedsheets and pillows had some kind of red stains all over them – we asked the front desk clerk for new sheets and we changed them ourselves When I completed a survey about our stay and mentioned the incident, the manager didn’t offer a partial refund or do anything about what happened I was surprised because Marriott is typically very professional and has awesome customer service

However, this hotel didn’t even meet basic cleanliness standards and didn’t handle a customer complaint well We definitely won’t be staying here the next time we are visiting NWA

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12. Home2 Suites by Hilton Springdale (3-star hotel)

About this hotel

Off Interstate 49 and opposite the Northwest Arkansas Convention Center, this laid-back, all-suite hotel close to casual eateries is 5 miles from Lake Fayetteville Park.Straightforward studios provide kitchenettes and sofabeds, in addition to flat-screen TVs and free Wi-Fi. Suites add separate living rooms.Breakfast and parking are complimentary. Other amenities include an outdoor pool, a fire pit and a gym. Pets are welcome (surcharge).

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 9 min drive to Tontitown Winery
  • Guests mentioned beds 14 times
  • The fitness center has free weights
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Johnny Fizz

The room was ok The service was a bit slow There was a mystery switch on the bedroom wall that we never figured out what it was for

The views out our windows were awful Completely blocked by trees It’s not exactly a quiet hotel as you could hear everything outside and inside other rooms The bedroom curtains were, to say the least, very strange 1/2 cover nothing but a wall which made it difficult to get into bed from both sides As this was my first stay in Arkansas, I’d sleep somewhere else next visitIt’s only saving grace was the decent breakfast selection and how clean the room was

Jessica Rivera

The room smelled of urine, coming with a strong smell from the restroom and hair was in the shower I had cleaning supplies with me and cleaned the entire space or I would not have been able to stay here Unexpected from a Hilton, but their cleaning staff clearly needs to be more thorough

Multiple lights on the 4th floor were also either out or flickering, adding to the lack of upkeep and lack of security Will not be back

Ted Dudziak

We spent 9 days there and the rooms were very spacious and comfortable There was a complete kitchen and they offered on request a hot plate and pans The lobby breakfast was excellent as they had eggs with cheese, biscuit with gravy, hash browns, waffles, bagles and English muffins with a toaster nearby (run it through twice for crispy)

They varied the meat every day offering Italian sausage cut on the bias, pork sausage or bacon Cereals were avaliable along with juice Please tip the staff for their efforts preparing the food For later in the day there are cold and frozen sandwiches avaliable along with drinks for purchaseWe would certainly go again

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13. DoubleTree Suites by Hilton Hotel Bentonville (4-star hotel)

About this hotel

This relaxed all-suite hotel is 4 miles from the Crystal Bridges Museum of American Art and 6 miles from Lake Atalanta.Modern suites offer free Wi-Fi, custom-designed beds, separate living rooms and flat-screen TVs, plus kitchenettes and coffeemakers. Club suites provide access to a lounge with perks such as breakfast and evening appetizers.Freebies include an area shuttle and parking. Other amenities include a sleek cocktail bar and a modern American restaurant, as well as a fitness room, an indoor pool and a hot tub. There’s also a playground and a business center, plus 7 meeting rooms.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 5 min drive to Osage Park
  • One of the few hotels in the area with room service
  • Guests liked the modern restaurant
  • Guests liked “cookies”, mentioned 27 times in reviews
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub
  • Guests liked the sleek bar

Feedback From Real Customers

S Steeves

The DT was a very nice hotel! The staff was so friendly and made you feel very welcomed and took great care of us! Even offering a warm chocolate chip cookie upon arrival! The room was luxurious and very clean! Breakfast was delicious! Great hotel, stayed here for our daughter’s wedding Great location, easy access to all we wanted to do

C Dub

Our room was a king with the bedroom separate from the lounge area, which was so nice! There was a door that we could shut for privacy My spouse is an early riser and loud, to boot I am a light sleeper

So when he gets up and does his stomping around and coughing, he can do it in the other room and i don’t hear any of it Our room was clean, towels were clean, no complaints! And there was no hot tub in the bathroom as the other reviews say but i don’t know what the big deal is about hot tubs Hot tubs are rarely ever cleaned well/sanitized Why would you want to marinate in a hot soup of bacteria and other people’s dead skin cells? Gross

Alexander Vallar

Surprised again, I was thoroughly impressed by this property All the rooms appeared spacious, cozy, and better than your standard DoubleTree Suites Their staff is pretty good but limited; The airport shuttle services were not able during my stay due to staffing shortage

So, be prepared to rent a car or schedule your favorite rideshare app in advance The hotel seems to have been renovated in the past ten years and has a nice little bar If you’re staying in Bentonville, you’ll be in good hands and made a good decision It does its job and does it moderately well!

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14. Homewood Suites by Hilton Bentonville-Rogers (3-star hotel)

About this hotel

Off Interstate 49, this extended-stay hotel near shopping and restaurants is 4.5 miles’ drive from The Walmart Museum and 5.8 miles’ drive from the Crystal Bridges Museum of American Art.Chic rooms, from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs with premium channels.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and a free grocery shopping service, plus a business center and laundry. Additional amenities include a fitness room and an indoor pool. The lobby showcases works by local photographers.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • 8 min drive to Rogers Aquatics Center
  • Guests praised the friendly service

Feedback From Real Customers

Darin Watson

Very nice room, clean, and would be a good place to stay for a while Except! That bed was only slightly softer than your average table Also, I didn’t like that the bathroom light switch is outside the actual bathroom, meaning if you have to go in there in the middle of the night, you are going to flood the sleeping area with light when you turn on the light

But the free breakfast was much better than those usually are, and while I didn’t partake, I saw that the small sundries store by the front desk had a good variety, and they offer several yard games (croquet, beanbag toss, etc) which would be great if you needed to entertain some young ones for a bit (not sure if those cost extra, though)

Kimberly Trell

Check in was very quick , we all were greeted with a smile and our questions were promptly answered The room was clean and they had cleaning wipe stations within the hotel areas They offered board games for free, which the kids loved

Very spacious room and comfy beds The outdoor patio space was really nice, and the landscaping was well kept Friendly and professional staff

Curt McDonald

The hot water in the shower did not work, even though I had hot water in the other faucets in the room I notified the staff Monday morning, and Tuesday morning I didn’t bother notifying the staff Wednesday morning as I was checking out

As a frequent business traveler, I’ve encountered this before Every other hotel was able to address it same day

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15. Embassy Suites Northwest Arkansas – Hotel, Spa & Convention Center (3-star hotel)

About this hotel

Off I-49, this understated all-suite hotel is 6 miles from the Crystal Bridges Museum of American Art.Warm suites have separate living rooms with pull-out sofas, plus flat-screen TVs and Wi-Fi (fee). All offer minifridges, microwaves and coffeemakers. Upgraded suites add whirlpool tubs.Cooked breakfast, parking and an area shuttle are free, as are evening receptions with light appetizers and drinks. There’s also a coffee shop and a bistro. Other amenities include a business center and event space, plus a spa, a gym and an indoor pool.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • Some guests complained about the bathrooms
  • 6 min walk to the Walmart Arkansas Music Pavilion
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 26 times
  • Guests praised the nightlife

Feedback From Real Customers

Shane B

The building is very beautiful, and the service is great Amazing fountain in the main lobby, as well as free breakfast (if you’ve booked a room) There is an indoor pool, gym, and spa, and many rooms

The room was nice and spacious, and had an amazing view out of the window My only complaint is that the hair dryer in the hotel room was not cleaned It had hair all over it and it was sticky Everything else was cleaned very well Other than that minor hiccup, this hotel was a great choice!

Msannthrope

Love the hotel Excellent complementary breakfast in the morning Also snacks and drinks in the evening

The hotel is beautiful and the room layout is lovely The only problem was the room smelled like a men’s locker room I don’t care if people have allergies and you’re worried about that Most of us don’t have allergies just make those rooms smell really good and use chemicals Please

Kimberly Satchel

Giving it a 35 out of 5 Now this is supposed to be the best of the best for North West Arkansas

I got a pretty pricey room At check in the “manager” seemed a little stuck up For being a manager you’d think the level of customer service would be more then just okay I get to my room My room was beautiful I got the King 1 bedroom suite Loved it till I went to go sit on the sofa and found candy under the chair I have an infant For parents with crawling children you know how hazardous a gummy candy can be for a child whose not chewing yet Thought it was cool the sofa in the living room was a pull out bed Well when I pulled it out I realized under the liner of the bed it had cookies Yes half eaten cookies stashed in there Then I went to use the bathtub This thing looked amazing till I get to filling it up and realize there is hair in the tub Now normally I would not be this critical or care about something like this but when you’re at a top rated award winning hotel you have a higher standard then staying at a motel or even a 2 star hotel When I mentioned something to the manager in the morning at check out he seemed like he thought I was making it up Now he did credit me some money back Just still didn’t feel like it was a good enough price for the things I foundThings that I loved, the breakfast was amazing! The pool was awesome, the rooms are sound proof You couldn’t hear the mass amounts of children running around all night The minute you opened the door to your room you were aware just how busy they were But honestly I’ll just go stay at a comfort inn At least they don’t charge 4 times the money oh and it seems their level of cleanliness is for sure a higher standard If you go through my reviews you’ll see I don’t complain about places very often I’ve worked in customer service and hotles so I know how hard these jobs can be

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