5 star hotels in Campbell, CA

1. The Inn at Saratoga, Tapestry Collection by Hilton (3-star hotel)

About this hotel

Adjacent to Wildwood Park, this serene hotel is a 7-minute walk from the historic Hakone Estate & Gardens, and a 4-minute walk from the Montalvo Arts Center.Warmly decorated rooms and suites with floor-to-ceiling windows and classic furnishings feature free WiFi, and flat-screen TVs with DVD players, as well as minifridges. Some have balconies and/or whirlpool tubs. Room service are available.There’s a furnished patio, a DVD library and a gym. Parking and breakfast are available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 3 min drive to Hakone Gardens
  • One of the few hotels in the area with room service
  • Guests liked the balconies, mentioned 21 times in reviews
  • Guests mentioned “parks” 18 times
  • The hotel has a boutique store
  • Guests liked the bar

Feedback From Real Customers

Marissa

This hotel definitely took my breath away I stayed here recently, and was really impressed When you’re first walking up, the way the light hang across the front “patio” is absolutely adorable

When I walked in, I was greeted and welcomed by the front desk attendant that was very nice When I got to my room, I was surprised at how big the room was, and I’m a Hilton honor member, so the TV greeted me with, “Welcome, Marissa” Looking out the window, I could see the outside lounge area and immediately was WOW’d because they have it decorated with string lights and fire pits Of course I had to enjoy that little setup, and one of the staff members lit the fire pit just for us I sat outside for a little drink (but note that you can’t be out there with alcohol past 8pm) Went back up to my room and the shower is a pretty good size!! I dislike stand in showers where I feel like I’m standing in a vertical rectangular box There’s a lot of detailing that went into this hotel, and I greatly appreciate it The only reason I didn’t give this 5 stars is because the walls are paper thin We could hear EVERYONE in the hallway the next morning But I still would come back!!

Janet FOster

Had to prepay for 2 nights minimum and would not honor a military discount Rooms well appointed, but had to wait in hallway while housekeeping finished preparing our room at 5 pm Had to pay for breakfast, which was basically a sparse continental breakfast

Was not informed of that until after we prepared a plate You’re paying for the location, not the amenities or service All in all, nice hotel but experience does not match the price point

Alex Araiza

This was a little getaway for my wife and I We loved every minute in this charming hidden oasis and surely can’t wait to return to enjoy another wonderful sanctuary stay The hotel is clean, inside and out, pet friendly, located in a prime location near a lot of delightful restaurants, wineries, shops, historic parks and a relaxing creek

The staff is very attentive and caring, Ghaza checked us in, she made us feel at home with her amazing personality, her professionalism and attention to detail has made us a guest for life! The rooms are picturesque and chic, the whole vibe is pretty amazing as you sit in the balcony to the sound of the soothing Saratoga creek! Unfortunately we had to leave early and cut our stay short but we shall return and look forward to continuing where we left off Thank you all for your genuine hospitality!!

2. Hotel Valencia Santana Row (4-star hotel)

About this hotel

Set amid the upscale shopping, dining and entertainment of Santana Row, this elegant hotel is 4.7 miles from the McEnery Convention Center.Stylish rooms with plantation shutters offer free Wi-Fi, 42-inch flat-screen TVs and 24-hour room service. Upgraded rooms and all suites add balconies. Suites also feature walk-in showers and separate soaking tubs.Amenities include an outdoor pool, a hot tub and a fitness center. There’s also an upmarket American restaurant, a modern lounge and a seasonal rooftop bar.

Things You Need to Know

  • Guests liked the beds
  • Some guests complained about the unclean bathrooms
  • 8 min walk to the Winchester Mystery House
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the views
  • One of the few hotels in the area with a hot tub
  • Guests praised the modern bar

Feedback From Real Customers

Gregory Canales

The front desk staff were really friendly and wonderful During checkout though, found it strange that I went in-person to check out, get my bill emailed to me and card charged, but still received an email 4 hours later saying that I NEEDED TO check-out online

I thought checking-out in-person would have been enoughThe room was clean but really run-down There was mold in some of the bathroom tiles, found hair (not mine) in the bathtub, and just in general the room seamed quite worn and beat-up This includes the hole in my bed sheet Pillows and Mattress were EXTREMELY comfortable!!I used the Valet Parking everyday The FIRST time I pulled-up someone came to my car, took my keys, and handed me a ticket! GREAT! Every other time I had to go to the kiosk to complete the transaction, and they were either talking amongst themselves or not paying attentionand yes I did tip $5 when I dropped off my car, and $5 when I picked it up each timeMy last night there, I enjoyed the bar on level 3 The bartenders were wonderful The drinks great and the food outstanding

Robyn Hall

The Hotel Valencia team took great care of my 80 year old mother, her wheelchair needs, and just made sure she felt welcome and comfortable Thank you! We have missed Hotel Valencia during COVID and were happy to be back The setting is as gorgeous as ever

The Bar is always fun I had never visited the pool – and it is a hidden gem Thanks for all of your help and kindness

Yannis Koumantaros

Nice hotel in the heart of San Jose The best feature is definitely the rooftop pool, but I also like the third floor entry so that the shopping mall pedestrian traffic doesn’t interfere Service was good and the staff were friendly

We only dined at the pool, but the dining experience was solid More bar food focused menu The gym was good and had most everything you would want My only gripe was they cleared the complimentary coffee before 11 AM, which required me to make my own in the room leading to a messy experience Good boutique place if you can ditch the corporate point places

3. Aloft San Jose Cupertino (3-star hotel)

About this hotel

This 3-storey Silicon Valley hotel is 3.4 miles from Santa Clara, 5.8 miles from the McEnery Convention Center and 8.5 miles from Mineta San José International Airport.Rooms have straightforward modern decor and 42-inch flat-screen TVs, plus free WiFi, iPod docks and tea and coffeemaking equipment. Some rooms offer mountain views.The on-site casual restaurant/bar offers breakfast and dinner, and a veranda with seating. Other amenities include a gym, an outdoor heated pool with rental cabanas, and complimentary underground parking.

Things You Need to Know

  • Guests liked the large, clean rooms
  • Guests praised the bathrooms
  • 6 min drive to the Winchester Mystery House
  • Guests praised the friendly service, which has a concierge
  • Guests praised the casual restaurant
  • Guests liked the breakfast
  • Guests liked the fitness center
  • Guests praised the outdoor pool

Feedback From Real Customers

Sophia Rickey

My husband and I always enjoy our stay here The staff takes care of us and they’re always so friendly We know when we’re taken care of by Esperanza, we’re in good hands

She’s amazing and always professional with her hospitality The hotel is modernized, clean, and we’ve never had any issues It’s e perfect place for a couples and families!

Andrea Lopez

I recently used their meeting room for a birthday party and I have to say everything was perfect! Front desk was very nice and helpful and so was maintenance and the bar tender The lobby was extremely nice and very clean Bathrooms were very clean and easy access

I definitely recommend this hotel They made it so easy for me especially being that I’m on crutches Definitely would recommend and will be coming back for sure!

Lili Hervi

I stayed at this hotel with my bf for 1 week The hotel is new, clean and the staff is very friendly, specially MARIA at the restaurant, she’s a sweetheart and her food is amazing! She treated us like family and gave us great recommendations for getting aroundThe only downside I’d say is the first room we had on the 1st floor in front of the pool was too noisy but when they switched us to the 2nd floor was great!!I’d definitely stay again here and I recommend it!

4. Hotel De Anza – Destination by Hyatt (4-star hotel)

About this hotel

This refined hotel in the downtown business district is a 7-minute walk from the SAP Center arena and the San Jose Museum of Art.Sleek, sophisticated rooms provide work desks, free Wi-Fi and flat-screen TVs. Suites add pull-out sofas, while some include coffeemakers, iPod docks and whirlpool tubs. A penthouse suite features a steam room and 2 balconies.Freebies include morning coffee and access to a pantry with late night snacks. There’s an Italian restaurant and an art deco-style lounge featuring live jazz. There’s also a 24/7 fitness center, a business center and 5 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms and liked the beds
  • Some guests complained about the air conditioning
  • Walking distance to the Cathedral Basilica of St. Joseph and the San Jose Museum of Art
  • 37 min drive to San Francisco International Airport
  • Guests liked the friendly service
  • Guests mentioned “jazz” 33 times
  • Guests praised the nightlife

Feedback From Real Customers

Philip Teresi

#1 spot to stay if you’re in downtown San Jose, especially if you’re attending an event at the SAP CenterA beautiful art deco hotel that’s been thoughtfully updated, with valet parking, an incredible bar/lounge and a restaurant that’s on the verge of its post-pandemic reopeningThe front desk is wonderful about handling requests for extra coffee, bottled waters, and linens in record time

The updates are good, not great, so some of the layout is a little wonky (coffee maker and fridge are across the room from the microwave and sink, toilet paper roll is nearly behind someone actually on the toilet), but the rooms are very clean and comfortableThey’re also using the nespresso single-serve coffee makers, which are awesome (and worth the walk to get water from the sink across the room)The bar/lounge is still lightly staffed as of reopening this week, so plan to visit the bar to get fresh drinksbut the guys are hustling and they’re down for any reasonable requestA+ for the staffB for the suite

Margit Marselas

Rooms are small but nice, tho the bed was a bit uncomfortableCan’t rate service because they offer almost nothing: no restaurant, so no room service, no pool, no exercise, no self-park — and virtually nowhere to pull over for valet parking ($40/night) Small bar area open until 10 & limited snacks sold at front desk

Location is good for finding dinner, drinks in the neighborhood, but schlepping it for breakfast is a pain Won’t be back until/unless Hilton actually commits to this location

5. Courtyard by Marriott San Jose Campbell (3-star hotel)

About this hotel

Off California State Route 17, this informal hotel is a 5-minute walk from the 10-mile Los Gatos Creek Trail, and 3 miles from nightlife on Santana Row.Unpretentious rooms offer free WiFi and flat-screen TVs with Netflix, plus minifridges, and tea and coffeemakers. Some have pull-out sofas, while upgraded rooms add microwaves. Suites feature living rooms.There’s a bistro and bar serving Starbucks coffee, and a convenience store. Other amenities include a heated outdoor pool, a hot tub and an exercise room. Coin-operated laundry facilities are on-site. Breakfast and parking are available for a surcharge.

Things You Need to Know

  • Guests liked the rooms
  • 6 min drive to San Jose Municipal Rose Garden
  • Some guests complained about the kitchenettes but others praised the beds
  • 40 min drive to San Francisco International Airport
  • Guests praised the friendly service
  • Guests mentioned lobbies 34 times
  • Guests praised the fitness center
  • Guests praised the outdoor pool

Feedback From Real Customers

Robin Toma

The staff, particularly Kristyn, was really friendly and helpful! And I really appreciated how clean and modern the hotel was The location was great – it was a short drive to and from San Jose airport, and I loved that the Pruneyard Shopping Center – with Trader Joe’s and other interesting restaurants and shops – was walking distance away

Gabriella Contreras

Currently staying at this hotel as I write this review So disappointed with the cleanliness and service at this hotel Windows are dirty

The couch that you sit to relax and watch TV is filthy with pieces of food all over it I asked at the front desk for housekeeping to clean it for me… housekeeping came over made the bed and the pieces of food are still there in the couch when I came back at the end of the day to relax in my room Disgusting!

6. San Jose Marriott (3-star hotel)

  • Address: 301 S Market St, San Jose, CA 95113
  • Phone: (408) 280-1300
  • Ratings: 4.3 (2795 reviews) Very good
  • Website : San Jose Marriott
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Chic quarters in a modern property with a trendy steakhouse, a flashy bar & an outdoor pool.

About this hotel

Connected to the San Jose McEnery Convention Center, this refined hotel in Downtown San Jose is a 5-minute walk from the San Jose Museum of Art.High-end rooms come with pillow-top mattresses and sitting areas, plus coffeemakers, flat-screen TVs and Wi-Fi (fee). Upgraded quarters add minifridges, access to a rooftop terrace, and/or free hot breakfast.Lobby Wi-Fi is complimentary. There’s an upscale steakhouse/bar, a hip lobby bar and a coffee shop. Other amenities include an outdoor pool, a hot tub and an exercise room, along with a business center and 22 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms
  • Walking distance to The Tech Interactive and the San Jose Museum of Art
  • Guests praised the friendly service, which has a concierge
  • Guests praised the restaurant
  • Guests mentioned “Ballroom” 24 times
  • Guests liked the views
  • Guests praised the fitness center

Feedback From Real Customers

Alan Harlow

Beautiful, comfortable, modern high rise hotel in the center of San Jose The San Jose Marriott is the epitome of why the Marriott brand is so popular with many travelers, including myself! The hotel is immaculate and well maintained It offers all the amenities and services you expect from a top notch Marriott Hotel

This was my first visit to San Jose and the Marriott Hotel Needless to say, I was impressed with both! The hotel has a perfect, central location to numerous events, restaurants, shopping and entertainment options My guestroom was very comfortable, quiet and clean All of my interactions with hotel associates was very pleasant I was very impressed with the front desk personnel, restaurant servers and the housekeeping staff on the 21st floor! As a Bonvoy member and frequent Marriott guest, I highly recommend the San Jose Marriott Hotel!

Brian Siefkes

Unbelievable I valet parked with them during my stay I was leaving the hotel for dinner and saw my car parked on the side walk

I checked and it was unlocked Nobody was around and I figured they must be in process of moving things around After picking up my car the next day, I found my storage console completely empty Awesome With all the bums in the area the least you could do is lock my car if you have to park it on the street

Chris Huber

There were a few staff standouts (Matt in Valet and Lambert at the Front Desk) that deserve five stars for their efforts, however the hotel itself was lacking Elevators were slow causing huge lines in the lobby Staff didn’t seem to have any answers as to whether some were out of service or under repair

First world problem maybe, but still a major painInternet was abysmal Major tech town and Marriott still wants to throttle speeds down to nothing Even the TV took forever to load a showPool is a 3 1/2′ deep kiddie wading pool Not what we expectedRooms are small, with no sitting area and not enough space for two adults to setup their laptops to work

7. Juniper Hotel Cupertino, Curio Collection by Hilton (4-star hotel)

About this hotel

Near Interstate 280 and overlooking the Santa Cruz Mountains, this contemporary hotel is 1 mile from the Apple Campus, the tech giant’s corporate headquarters.Featuring lavish decor, the swanky rooms and suites offer Wi-Fi, flat-screen TVs and minifridges. Suites add city or mountain views, and some have whirlpool tubs and sofabeds.Parking is free. A breakfast buffet is available for a surcharge. Other amenities include a fitness center, ballrooms and an ornate restaurant/bar.

Things You Need to Know

  • Guests liked the rooms, which have TVs
  • Some guests complained about the bathrooms
  • 11 min drive to the Winchester Mystery House
  • One of the few hotels in the area with room service
  • Guests liked the fitness center, mentioned 14 times in reviews
  • Guests liked the breakfast
  • Guests praised the bar

Feedback From Real Customers

Kitty Thao

Great area with lots of food options Entrance from street is kind of hidden We missed it and had to go around

FREE parking in the garage Garage has or 4 level, so plenty We felt safe Clean room Bed and pillows were super comfortable! Only complaint is the TV It had no signal half of the time we were there Staffs were nice Elevators are super fast No more than 2 min wait time Will stay again

Ashley Sisneros

Front desk staff is wonderfully helpful and kind Easy check in and out, and lovely rooms Splurge for the king suite with bath if you can, its worth it!! Hotel is clean, parking is easy

I forgot a blanket in my room while checking out, they were prompt in having someone go up to the room and bring it to me within 2 minutesAs a bay area/San Jose native who comes back to visit now, this has been my favorite hotel stay by far Thanks Juniper!

Daniel Varela

As a regular Hilton customer I have seen usually really great service and care to detailHowever this hotel needs a little help

I’ve always been offered a couple bottles of water beyond my first night I was reminded that water is only available the first day Strike 1 Strike 2 the restaurant downstairs has crumbs on the dinning tables and the coffee saucer doesn’t look like it’s seen a bit of soap The seating outside looks nice I’ve asked if the heater could be turned on, I was responded with “I don’t know” A little bit of extra care can go a long way Sometimes the little things can go a long way

8. Hotel Los Gatos (4-star hotel)

  • Address: 210 E Main St, Los Gatos, CA 95030
  • Phone: (408) 335-1700
  • Ratings: 4.5 (540 reviews) Excellent
  • Website : Hotel Los Gatos
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Warm quarters in a Mediterranean-style hotel with an acclaimed Greek restaurant & an outdoor pool.

About this hotel

Set in a Mediterranean-style building, this genteel hotel is a 10-minute walk from Old Town Los Gatos, 5 miles from Los Gatos Creek Trail and 2 miles from Vasona Park.The warmly decorated rooms and suites have minibars, flat-screen TVs and free Wi-Fi. Many have fireplaces and balconies. Room service is available.Complimentary amenities include parking, and access to a gym across the road. There’s also an acclaimed Greek restaurant, an outdoor pool and a hot tub, plus 5 meeting rooms.

Things You Need to Know

  • Guests liked the beds
  • 5 min drive to Testarossa Winery
  • Guests praised the friendly service, which has a concierge
  • Some guests complained about the acclaimed restaurant
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar
  • The hotel has childcare

Feedback From Real Customers

Kari Phillips

My wife and I booked the Hotel Los Gatos for two nights because of a medical procedure she had performed in the area of Los Gatos Although there was nothing remotely romantic about the trip, the hotel exceeded our expectations for the luxurious accommodations we received upon our arrival I booked the hotel through hotels

com and the price was ridiculously cheap for the number of amenities included for the cost Our room was spacious; comfortable; beautifully furnished and could have been the most extravagant hotel room we have ever stayed in, to be honest with you The pool and jacuzzi were out of this world and very well maintained Downtown Los Gatos is aesthetically what a small California town should look like, and the Hotel is located in the middle of everything I would highly recommend this hotel for anyone wanting to experience Los Gatos or if you are planning a romantic getaway for two My wife and I are definitely going to return for a romantic weekend for two to enjoy the luxury we skipped out on during our last visit Thank you for a great stay!

Agnetha Garcia

Hotel was awesome! Wish we could have stayed longer Dog friendly

but policy isn’t posted online Pool was nice but smallonce you have several kidsit’s kinda not worth being inVery beautiful building and groundswalkable to downtownparking is TIGHTfellow guest hit my car with their doorthanks a lotWould def come back for longer

John Gonzales

The location of the hotel is great and the property itself exudes excellence and a sense of luxuryThe staff were amazing and parking was decent I really enjoyed the pool area, but it’s smaller than the pictures depict online

The room was nice and it had a balcony, but there was ongoing water issues during my stay that interfered with my stay-cation On one day of my stay, the water was out from 1000-1645! On another day, the water pressure dropped so low when I was all soapy in the shower that it took a full 10 mins to rinse offAt the end of my stay, I saw that I was billed an extra $25 each day of my stayHundreds of dollars a night, water issues, and extra fees left me with a sour taste

9. Larkspur Landing Campbell (3-star hotel)

About this hotel

This relaxed all-suite hotel is 2 miles from the Winchester Mystery House and 6 miles from the Tech Museum of Innovation.Understated studio suites with dark wood furnishings feature full kitchens and custom-designed beds, plus free Wi-Fi, flat-screen TVs and iPod docks. Upgraded suites add separate living rooms, and some have conference tables.Free perks include a breakfast buffet, coffee and cookies, guest laundry and grocery shopping, plus parking and a DVD library. Other amenities include an exercise room and a hot tub, plus a business center.

Things You Need to Know

  • Guests praised the kitchenettes
  • 10 min drive to the Winchester Mystery House
  • Guests mentioned the rooms are unclean
  • 43 min drive to San Francisco International Airport
  • Guests mentioned “suites” 33 times

Feedback From Real Customers

Andres Cruz

This was my first time staying here and over all its a nice hotel Once I got in I was greeted by the friendly receptionist I got to the hotel a little early that day and was able to check in a earlier than the check in time

This really was helpful for me seeing that I got to my destination hours than what I expected During my stay I was always greeted by the staff in the from Also the cleaning staff are super helpful and really friendly I did lock myself out of my room one time and was helped by the front desk Only one thing that the door to my room would get stuck at times and would not let me in But this was not that big of a problem for me Once I checked out I told the front desk and they took care of the issue of having someone checking out that very moment I will be staying again Thank again for the great service

Corey Strock

My stay was fine I paid ahead of time so the cost was good This facility did have some issues though, and was not as nice as the Sacramento one that I regularly stay in

The location is really good, it’s near a few restaurants and it’s only a 1 mile walk to the downtown sectionMy primary issue was that my door didn’t close w/o a fair amount of force being applied, that was annoying The room itself was fine though, it was clean and well appointed

Susan Johnston

This property is in need of quite a bit of maintenance and a thorough cleaning Use the inexpensive nightly rate to set your expectation The staff is trying to provide good service, so shout out to the friendly front desk folks

Unfortunately, that wasn’t enough to outweigh the challenges at the property Upon arrival I was put in a first floor room which was not in good shape There was visible grime on doors and light switches and a sticky spot on the wall next to dining table which had hair stuck on it The next morning I asked to switch and was moved to a large suite on 4th floor This was definitely nicer Issues included the room being very dark (cave-like, despite having windows), a strong smell of cigarette smoke in the bathroom and neighboring guest’s garbage sitting outside room doors awaiting collection which lingered and smelled Due to Covid restrictions there was no housekeeping nor breakfast The gym is virtually unusable; broken treadmill, broken recumbent bike, an empty stand for hand weights (were they stolen?), a pulley/weights set up with pieces missing, no mats and no towels Next time I’m in the area I will spend a bit more and definitely stay somewhere else!

10. Toll House Hotel Los Gatos (3-star hotel)

About this hotel

A 6-minute walk from shops, galleries and restaurants in Old Los Gatos, this stylish hotel is 2 miles from Vasona Park, 4.4 miles from the Montalvo Arts Center and 12 miles from San Jose.Contemporary rooms painted in earth tones feature free Wi-Fi and flat-screen TVs with DVD players, plus iPod docks, workstations and coffeemakers. Suites add fireplaces and sitting areas. Room service is available.Complimentary amenities include self-parking, a DVD library and a fitness center. There’s also an indoor/outdoor patio offering a fire pit and a s’mores bar, and a sophisticated farm-to-table restaurant with a relaxed lounge.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 6 min drive to Testarossa Winery
  • 45 min drive to San Francisco International Airport
  • One of the few hotels in the area with room service
  • Guests mentioned “Patio” 13 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • Guests praised the relaxed bar

Feedback From Real Customers

Brittany Affinito

Booked a week long stay here for work and upon check in was completely taken for surprise The hotels “renovations” consist of new wall paper and new really cheap and tacky furniture The rooms are really icky and you can tell they just slapped paint over everything

The staff was incredibly accommodating and wonderful and the location is very convenient, hence the 2 starsHopefully once all of the renovations are fully complete things will start to look up

danny mills

Disappointed Had high hopes from website Depressing

Lobby felt very empty and lacked proper amount of furniture for comfortable space Restaurant was completely closed Room had closet door off track and lamp shade was broken Patio was filled up with tables for event Sadly no extra area set up for hotel guests to use outside So don’t anticipate too much

Chelsea Kirkland

This hotel is one of the worst I’ve ever stayed in We are currently here for a wedding and they shut off water on the entire hotel the day of the wedding Our room has no heat as well and blows cold air out the entire time

The front desk has done nothing to make anything right My boyfriend works for a property management company and these are conditions his company would put people up in a hotel for Do yourself a favor and stay away from here

11. The Westin San Jose (4-star hotel)

  • Address: 302 S Market St, San Jose, CA 95113
  • Phone: (408) 295-2000
  • Ratings: 4.2 (983 reviews) Very good
  • Website : The Westin San Jose
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Cozy, traditional rooms in a posh landmark hotel offering a restaurant, plus meeting space.

About this hotel

Set across the street from McEnery Convention Center, this upscale landmark hotel dates from 1926. It’s a mile from the SAP Center arena, 1.5 miles from the Amtrak/Caltrain station and 4.5 miles from San Jose Airport.Cozy, traditional rooms come with pillowtop beds, plus coffeemakers, free Wi-Fi and flat-screen TVs. Suites add extra living space and whirlpool tubs.There’s an ornate lobby, plus an Italian restaurant and a lounge. Other amenities include a fitness room, a business center and meeting space.

Things You Need to Know

  • Walking distance to The Tech Interactive and the San Jose Museum of Art
  • 40 min drive to San Francisco International Airport
  • Guests liked the rooms but some thought they were small
  • Some guests complained about the air conditioning
  • Guests praised the friendly service
  • Guests mentioned lobbies 33 times
  • Guests praised the bar

Feedback From Real Customers

Valeri Logue

Perfectly located downtown, the Italian restaurant provided dishes with exceptional flavour notes accompanied by a great wine menu, and the staff are attentive The front desk staff members Denise and Manny are truly a credit to the hospitality industry They embody Marriott’s core values of exceptional customer service provided with integrity and outstanding care

Josh Action

The historic building belies the modern rooms With a great restaurant and ballroom for formal events, the Westin San Jose seemingly has it all But wait! The attentive and diligent staff round out the experience to be a complete delight

We required a suite for a family of 4, and the normal rooms are a bit on the small side Still, for events in downtown San Jose, this hotel has most everything you could need

R Chapellon

The building is beautiful, however the rooms are very small This type of room is more expected in New York or Paris size wise yet we are in San Jose There are virtually no reminisces of a regular Westin hotel in regard to what they provide

There is a restaurant on site, however no room service You have bottles of shampoo attached to the wall in the shower yet no lotion anywhere…just small things like this that stand out The A/C system is extremely loud too, cleaning of room, which we had to ask for, is hit and miss too, one day is bare minimum and next day its great I am aware of staffing issue these days, however if you provide the service, it should be consistent We decided to have some wine one evening in our room and even tho numerous people were still sitting in the restaurant we were not able to purchase the bottle to take up to our room They were ‘closed’ We were directed to go purchase from the restaurant down the street I gave it an extra star than I normally would because the front desk staff was very friendly and nice

12. Residence Inn by Marriott San Jose Cupertino (3-star hotel)

About this hotel

Surrounded by shops and restaurants, this modern all-suite hotel in the Main Street Cupertino district is 5 miles from the Winchester Mystery House. It’s 1 mile from the Apple Park headquarters.Airy and modern suites offer free Wi-Fi, flat-screen TVs, and tea and coffeemaking equipment, as well as kitchenettes, sofabeds and sitting areas. Upgraded units add separate living spaces.Hot breakfast and parking complimentary. Amenities include a grocery delivery service, a market and a gym. Pets are welcome for a fee. There’s a coin-operated laundry.

Things You Need to Know

  • Guests praised the kitchenettes
  • 10 min drive to the Winchester Mystery House
  • 36 min drive to San Francisco International Airport
  • Guests praised the service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

RIÉL Official

Extremely rude staffs (especially Alisa or whatever her name is) & unprofessional manager This hotel easily made it to the worst hotel service that we have encountered, ever I mean it’s a 3-star hotel after all, but the service they provide is hardly a 1 star (extremely surprised at how this is even a Marriott chain hotel)

Stayed a lot with Marriott, but maybe they should really do a staff re-training PARTICULARLY at this location Also, remember to RECORD your conversation when you first checked in or when you checked out, so you can hold them accountable for what they promised you in the first place Zero credibility!!! Save your money and go somewhere else!

Ethan Kim

This is the best business hotel in Cupertino I’ve stayed at this hotel two times so far The room rate is not cheap (~$300) but most other hotels in this area are similar

However, the quality of this hotel is superb comparing to the others The room space is very enough and equipped Kitchen and bathroom are also very clean Complimentary breakfast is satisfactory too, those are not just muffin and bagel which other “Inn” level hotels provideAlso this hotel is located in the middle of the food court, those are great too These famous restaurants include Ippudo which is one of the best Ramen places in Bay area I will stay at this hotel whenever I visit this area

Andreas

Room was clean and nice, but the staff was rude and unprofessionalRoom was accidentally checked out on the second day of a 3 days stayRequested for a late check out upon checking in and was given a 4 pm checkout time

Tried to reconfirm the next day regarding the check out time again, reception said there was no request made and no note was given regarding the requestComplained to the reception and the only thing said was “there is no note regarding late checkout request, and we cannot take your request now because of the occupancy rate for the next day” NO APOLOGIES WAS MADETalked to the manager the next day, she made it clear to stop wasting her time to complain because there is nothing that she could do to helpAt least the manager had a decency to apologizeBeen a loyal Marriott customer and currently a gold member, by far the worst experience encountered while staying with Marriott

13. Aloft Cupertino (4-star hotel)

  • Address: 10165 N De Anza Blvd, Cupertino, CA 95014
  • Phone: (408) 766-7000
  • Ratings: 4.2 (681 reviews) Very good
  • Website : Aloft Cupertino
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern hotel offering minimalist rooms with free WiFi & outdoor pool, plus a lively bar & 24/7 cafe.

About this hotel

An 8-minute walk from Apple Inc. headquarters, this modern 4-story hotel is less than a mile from Interstate 280 and a 4-minute walk from the shops and bars on Cupertino’s main street, Stevens Creek Blvd.Minimalist rooms feature shower-only en suite bathrooms, 42-inch flat-screen TVs and free Wi-Fi, plus minifridges, bottled water, and tea and coffeemaking facilities. Suites have extra living space.There’s a lively cocktail bar and lounge with outdoor seating, plus a 24/7 self-service cafe. An outdoor heated pool is joined by an exercise room, as well as fully equipped meeting rooms. Free parking and a shuttle service are also offered.

Things You Need to Know

  • Some guests complained about the bathrooms
  • 10 min drive to the Winchester Mystery House
  • The hotel has a concierge
  • Some guests complained about the restaurant
  • Guests mentioned “robots” 32 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Krystle Langan

Stayed here for a weekend to visit family and it was a really good stay The desk was very pleasant when we were checking in the room was super clean everyone is very helpful Took some of the kids to go swimming the very nice and clean pool

Very very nice stay would definitely recommend and we’ll be back again! Shout out to all the staff during our stay!!

Jason Matsumoto

Stayed here for close to two weeks and we enjoyed it My girl used the nice fitness center and pool pretty much every day We walked to several good eateries in the immediate neighborhood, including the excellent Donut Wheel (and I don’t even like donuts that much)

There’s a Target and Whole Foods within easy walking distance, as well The front desk staff are friendly, the bar pops off in the evenings (which could be a plus or a minus, depending), there’s a neat laundry room with machines paid and controlled via phone app, and the rooms are pretty quiet except for the inconsiderate folks who like to slam their metal doors all day and night (which you will find in plenty of other places) We are planning on staying here again in a week or two

house fish

Pretty secluded , yet on front Street with easy access the guy at the desk with the fedora started our stay with a smile Who doesn’t smile when I see somebody in one of those hats? It matched his personality his persona

Rooms are clean spacious Love the Fido friendly vibe The parking is kind of sketchy better know how to park My only complaint would be it was too quiet 🤫

14. Homewood Suites by Hilton Sunnyvale – Silicon Valley (3-star hotel)

About this hotel

Set on a main road on the edge of a residential area, this relaxed all-suite hotel in Silicon Valley is 2 miles from Apple Park Visitor Center, 6 miles from California’s Great America theme park and 9 miles from Norman Y. Mineta Jose International Airport.Understated suites have Wi-Fi, smart TVs and kitchenettes, along with sitting areas with pull-out sofas. The 1-bedroom suites provide separate living rooms.Amenities include an outdoor pool, a gym, and a game room with a pool table, as well as furnished terraces and a coin-operated laundry. Breakfast and parking are available.

Things You Need to Know

  • The rooms have TVs
  • 13 min drive to the Winchester Mystery House
  • 37 min drive to San Francisco International Airport

Feedback From Real Customers

Emily Papworth

All five star ratings are correct and well deserved We came to stay for a couple of days in the room with roll in shower The manager kindly upgraded us to the one bedroom unit

The room was perfect except for the excessively soft bed, which is present in many American hotels The hotel is new, the manager and all staff are friendly and helpful Breakfast includes a good selection of hot foods The waffle machine is a hit I wish I lived here

Michelle Kim

Very Disappointed We were there about 2 1/2 weeks because of their covid restriction, we were able to receive only 2 cleaning done during our stay

We requested a few times but they said they cannot clean the room while persons are in the room I am 8 months pregnant and my husband was working so we could not get the service but I tried to keep things clean Everything was okay We had about 3 fire alarms ran so we had to evacuate the building twice (one was off quickly) However, They charged us 163 for cleaning fee at the end without notifying us saying that they had to deep clean ? We even used out own comforters and pillows and funny thing was that we got our cleaning the day before our check out so it was pretty cleans plus we spent almost $3000 since we booked 1bed room suite It is expensive I contacted the manager a several times He finally got back and he said he will give me a refund 2 weeks later, I am still waiting for a refund I tried to reach out to the manager a couple times today but no luck!!! Please check your bill still ask for a cleaning because they will charge you if you did not take out the small trash bags out when you check out! ridiculous And Please give me my refund!!

Jessy K

I stayed here for a few weeks since my apartment had flooded, and the customer service was incredible! Very flexible to accommodating me when I needed to extend my stay, and when I had realized I left some items in the hotel a month after I had left, the front desk, especially Andrea, was kind enough to search the hotel for my items without giving up and send them to me 100% recommend if you need a stay in the sunnyvale area 🙂

15. TownePlace Suites by Marriott San Jose Campbell (2-star hotel)

About this hotel

Bordering Los Gatos Creek Trail, this unpretentious all-suite hotel is across the creek from Campbell Park and 5 miles from the San Jose Museum of Art.Casual suites come with free Wi-Fi, full kitchens, desks and 32-inch flat-screen TVs. some have pull-out sofas; the 1- and 2-bedroom suites have separate living rooms.Continental breakfast and parking are complimentary. Other amenities include a patio, BBQs, a casual lounge and a 24/7 exercise room, plus a business center and a convenience store.

Things You Need to Know

  • Guests praised the kitchenettes
  • 10 min drive to San Jose Municipal Rose Garden
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Pr Gar

Worst hotel experience ever! Based on the reviews, I requested a room away from the freeway but on arrival at 2PM, was told that only the freeway side was available We were given a shabby room (clogged sink and shower diverter not working) with a noisy old air conditioner that would not shut off when the room cooled down I was awake until 3AM with the loud freeway noise and loud air conditioner

There was no manager available to get help from, and the check-in clerk told me to call Marriott myself if I wasn’t satisfied Even Monday morning after 9 the manager wasn’t in, and I left a written message requesting a call-back but two days later, still no callI was finally able to get a room on the quiet side the second night and it was a remarkable difference! This establishment is really “two hotels” in one Away from the freeway, the rooms are nicer and allow you to sleep But even if you request it when making the reservation, the hotel does not honor that request Their website is useless in this regard

Steve Williams

The rooms were fine, but my biggest complaint here was the staff They just weren’t friendly, accommodating or service oriented As a Marriott lifetime platinum member I have never stayed at a hotel which was so dismissive of the status I’ve spent years working to earn

When I was checking in, there was a guest ahead of me who was older and having trouble logging into the internet The kind thing to do would have been to help the guest to logon – instead she just rattled off the things the woman should do and rolled her eyes when the woman walked away forgetting the bath wash she had gotten for herI had a few other interactions with the front desk and none were remarkable The one which led to this review was the hotels’s refusal to honor Marriotts “guaranteed 4pm late checkout” for platinum guests First the front desk colleague told me that it only applied to guests of a higher status I said that’s not what the Marriott website says She then said, well it’s subject to availability and we are sold out I then said no you aren’t I can book at least 3 rooms on Marriottcom right now She finally agreed to give me a 2 pm checkout as a special accommodation but couldn’t honor the “guaranteed 4pm checkout”Overall, I would not recommend this hotel for elite Marriott members, there are other far more accommodating Marriott hotels that will take better care of you

Shelly Wright

We rented two rooms, on a 90+ degree day in June BOTH rooms had air conditioning that did NOT work, leading to a sleepless night by allI called the desk in the middle of the night and the representative told me to PROP OPEN the door to the hallway to let the air from the hallway come inside the room! I reported this both locally and with Marriott to no compensation except to say “that is not the expectation of a Marriott stay”! Very poor customer service from a business that touts their customer service!

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