5 star hotels in Carmel, IN

1. Homewood Suites by Hilton Indianapolis Carmel (3-star hotel)

About this hotel

This classic all-suite hotel in the northern suburbs of Indianapolis is a 1-minute drive from Highway 31 and 10 minutes’ drive from Caribbean Cove water park.All suites offer custom-designed beds, microwaves, minifridges, flat-screen TVs and WiFi (fee). Some add wet bars and patios or balconies.A casual bistro serves American classics for breakfast and dinner, plus to-go pastries and coffee. There’s also an indoor/outdoor pool and a fitness center. Other amenities include 6 event spaces and a business center.

Things You Need to Know

  • Guests liked the large rooms
  • 5 min drive to The Waterpark
  • Some guests disliked the bathrooms
  • The restaurant has a dinner buffet
  • Guests mentioned lobbies 17 times
  • The fitness center has weight machines
  • One of the few hotels in the area with an outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Bonnie Anderson

Enjoyed our stay here very much The room was clean and spacious for our family We liked having a full kitchen and the location was perfect for us

Close to all of the biking trails We were surprised that they had a light dinner served the night that we were there That was a nice addition We were disappointed that the hot tub was drained since that was a big reason the kids picked this hotel, but it looked like they were refilling it when we left The only issue we had was the serving of breakfast It seemed a little overkill this far into the pandemic to have someone serving you breakfast instead of having it self service We’ve stayed in numerous hotels in the last 6 months (even other Hilton’s) and this was the first time we had seen that It was a bit odd Maybe it was a policy for the hotels in that area? Either way I hope they change that soon We would love to return again and explore the area more

Amy Licke

Very clean, well maintained rooms Perfect size for 3 of usPool was nice too

Complimentary breakfastWas pleasantly surprised as we got a good price for the room

Joshua

We checked in and in 40 minutes, we checked out Housekeeping DID NOT do their job and the management of these rooms can definitely be described as poor The couches are all dingey, with stains on them and multiple stains on the floor, the carpet is coming up from the floor in multiple areas, ceiling is cracked and coming down, and the overall vibe is a 1990 motel

You’re in guest services, regardless of your excuses rooms should NOT be rented if they’re in that condition, or be looked at as OK to rent out I’ve been to many Hilton’s and this is by far the worst one we’ve stayed at Manager on site was newer so she did the best she could under the circumstances, but we won’t be reserving rooms here again

2. SpringHill Suites by Marriott Indianapolis Carmel (3-star hotel)

About this hotel

In a commercial area off Highway 31, this contemporary all-suite hotel is 2 miles from Carmel Arts District and 14 miles from downtown Indianapolis.Modern suites have free Wi-Fi, iPod docks and flat-screen TVs, plus desks with ergonomic chairs, and separate living areas with pull-out sofas. All provide coffeemakers, minifridges, microwaves and wet bars.Freebies include parking and a hot breakfast buffet. There’s also a convenience store, an indoor pool and a fitness center. Other amenities include a business center and coin-operated laundry facilities.

Things You Need to Know

  • 6 min drive to The Waterpark
  • Guests praised the service
  • Some guests complained about the beds
  • Guests mentioned hot tubs 10 times
  • Guests mentioned lobbies 13 times

Feedback From Real Customers

Sam Wight

Great place with amazing staff Officially the quickest check in I’ve ever had at a hotel! Room was clean and large, bed was comfortable, AC worked great Couldn’t really ask for more

Only reason why it’s not five stars is that for 1 person $180/night is a lot for a hotel that’s a little more dated I would not have stayed here unless I got the discount on Hotwire

Kaylee Deangelo

HORRIBLE!!!! Do not stay here! We had mold in the shower , paint falling from our window, the AC was broken, our tv did not work and was completely in plugged, and on the last day we had zero water! After all of this we complained to the front desk and the girl talking ended up telling us we were wrong and that if the mold was small how could we even tell it was mold Also proceeded to talk over us and tell us our issue was not important enough for the managers We got no money off for the worst hotel we have ever visited

Trust me NEVER STAY HERE EVER!!! The area is surrounded with great hotels that are cheaper, way more nice, and are managed by nice human beings The only decent thing there was the breakfast, and the hours of the breakfast were horrible and you could also tell the eggs were out of a bag as they were covered in some type of water One thing I forgot too is that we asked for a blanket and the blanket did not open up because it was stuck together If you don’t want to have the worst experience of your life do not stay in this disgusting hotel

Hannah Van

I wish i could rate 0 I am in my 20’s and waking out with back pain I asked to switch rooms the second night hoping the bed would be better but it wasn’t

I didn’t have Bedside lamp in my first room and then in the second room the tv wouldn’t switch of the one main channel I feel gross staying in this hotel The coffee at 8am was always gone I will never be staying here again

3. Courtyard by Marriott Indianapolis Castleton (3-star hotel)

About this hotel

Off Interstate 465, this modern hotel is a 12-minute walk from shopping at the Castleton Square Mall and a 1.5-mile drive from the Sahm Golf Course.Contemporary rooms offer free WiFi and TVs with premium cable channels, plus desks and coffeemakers. Some rooms feature pull-out sofas, as do suites, which also add living areas and minifridges.Social spaces include a living room-style lobby, an outdoor courtyard and an American restaurant serving Starbucks coffee. Other amenities include an indoor pool and an exercise room, plus a business center, meeting space and free parking.

Things You Need to Know

  • Guests liked the clean rooms
  • Guests liked the service
  • Guests mentioned lobbies 18 times
  • Guests mentioned balconies 12 times

Feedback From Real Customers

Hol “Cane” Sto

Very welcoming vibe The front desk lady with a channel mask was very patient and helpful The rooms are amazing and comfy beds

The convenience store was anything but it was $10 for a bottle of water and sweet tea so bring your own beverage They do not offer breakfast as well I loved the patio attached to the room Very nice!!!

Lauren B

1 We arrived and the entire front drive up/drop off area is taped off You can’t drive up there to check in, drop off those with mobility issues, bring in large items, etc

There was no warning about this No work was being done the entire weekend so not sure why it’s taped off2 No extra pillows in the entire hotel We had 3 adults and an infant in a suite The sofa bed did not have pillows, so we asked for some Apparently there were NO extra pillows in the entire hotel Over $700 stay and we can’t have pillows for everyone in our party??????3 Incredibly loud teens and their families the entire weekend, presumably for a sports tournament We were on the first floor facing the courtyard and they kept us up being loud in the courtyard, took the chairs off our patio both nights to sit by the fireplace WITHOUT asking, were kicking a ball around that kept hitting our door and window, would knock on our door at 10:30pm and run, running through the halls yelling and cursing Kept waking up our baby and kept adults up late both nights with how loud they were in the courtyard and the hallways4 Went to get food at the “bistro” one morning and there was no one there serving and only 1 muffin available in the entire caseOverall, incredibly disappointing for the amount of money spent

Matt Thomas

Front desk staff was nice We had a two bed with a balcony but there was just a screen door and no balcony So we switched for a room with a balcony but that turned into King bed with a pull out bed which was not easy to sleep on and then there were no chairs for the balcony and the same price

Also the first room overwhelmingly smelled like heavy cleaner and the toliet didn’t flushon the second room but I fixed it On Saturday night the bar was closed with a ton of people in the lobby they lost business there Just expected a little better for the money I spent The racoons that live in back are pretty nice

4. Holiday Inn Indianapolis Carmel, an IHG Hotel (3-star hotel)

About this hotel

Off Interstate 465, this casual hotel is 3 miles from The Waterpark at the Monon Community Center and 4 miles from Coxhall Gardens.The straightforward rooms feature free Wi-Fi, flat-screen TVs and desks, plus coffeemakers, microwaves and minifridges. Upgraded rooms add pull-out sofas, while suites offer separate living areas.Parking is complimentary. There’s also a casual bar/restaurant, a terrace and a lobby lounge with a fireplace. Other amenities include an exercise room, an indoor pool and a hot tub, as well as a business center and meeting space. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 12 min drive to the Museum of Miniature Houses and Other Collections
  • Guests liked the friendly service
  • Guests praised the fitness center

Feedback From Real Customers

Richard McClelland

This was a pretty nice place to stay Close to food, has a restaurant on site as well as a bar The courtyard is a nice place to relax and enjoy a meal or a cocktail

Your room may have a good view of the city or the Hwy depending on which side you get Overall it’s in good shape You can tell it’s in need of some updates and a some remodeling but nothing is falling apart and it’s maintained and clean

Nathan Choler

Stayed here one night when we came into town for a Pacers game This hotel is kind of hidden back in an office complex, but not too difficult to find There appeared to be ample parking when we arrived, but when we came back after the game nearly every spot in the main lot was taken

The rooms were large and the bed was super comfortable The pool is nice and was surprisingly warm No hot tub I think the only real complaint we had was people being loud in the court yard in the middle of the building during the night, but that really on effected us because we were on the first floor We would definitely consider staying here again in the future

Alysha Dominique

We had slim pickings and selected this one based on other reviews I’m honestly sure how it has such great reviews The rooms are quite dated

The bartender was beyond rude but only to select people We watched him tell a group that they could not have any food or drinks in the lobby area (He told us that the night before when we tried sitting at a table to eat pizza since the rooms are so small) But the group that came in before them brought in food How is that even fair? Also, the hallways had a very odd smell You have to walk outside through the courtyard to get to your room and normally wouldn’t be bad but it sucks when it’s raining and it just so happened to be raining while we were there We will be traveling to the area a lot in the future but we will definitely never be staying here again

5. Courtyard by Marriott Indianapolis Fishers (3-star hotel)

About this hotel

In an area with multiple casual eateries, this relaxed hotel off Interstate 69 is 4 miles from Conner Prairie, a living history museum, and 7 miles from the Ruoff Music Center.Streamlined rooms feature Wi-Fi and TVs, as well as microwaves, minifridges and coffeemakers. Suites add living areas; some have wet bars and sofabeds.Amenities include a bistro, a fitness center and an indoor pool, plus meeting space and a 24-hour convenience store. There’s also a furnished patio with a fire pit and BBQ grills. Breakfast and parking are available.

Things You Need to Know

  • 8 min drive to Cheeney Creek Natural Area
  • The fitness center has weight machines
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Grant Brown

Great hotel choice – upscale but affordable Every employee I dealt with was very friendly Room was clean and spacious

I did not hear any noise from the hallway or neighbors Bathroom products were quality Water pressure was good I agree with others, could have gotten hotterOverall great stay and will return!

Victoria Rutledge

Courtyard Fishers is a well kept property located in a parking lot not far off the freeway It doesn’t sound great but it really kind of was There are a ton of good restaurants within a 5 minute walk and the rooms are actually quite nice

The best thing about the hotel is the people I had contacted the hotel in advance to try to arrange rooms for our party I spoke with the GM, Michelle, and she couldn’t have been nicer She took care of everything for us when the ambassador team failed to be able to do so The front desk was so sweet at check in and really made us feel welcome Throughout our stay, we felt cared for and valued I will definitely return next time I’m in the area

Autumn Cordova

This is a nice, newer courtyard close to the freeway It is next to a grocery store and many food places nearby as well During our stay we didn’t hear any noise from the freeway or anyone in our rooms next door

It was pleasant The front desk staff were courteous, professional, and attentive Easy parking The breakfast buffet was basic with the scrambled eggs, croissants, fruit, cereals, yogurts, a sausage and potato mix although not what we would consider freshly made- it’s the same quality as you would get at any hotel for the complimentary breakfast The one thing is that they didn’t have complimentary coffee They do have a Starbucks kiosk machine, you can purchase on through that- it wasn’t too bad in comparison to Starbucks and does beat the watered down complimentary coffee that is usually served They also have a barista here during breakfast, again for purchase- no free coffee Overall rooms were really clean and spacious, and well planned out when put together and built A lot of smalls little things they added that make things easier for you during your stay on your room I would definitely come back and stay here again

6. Fairfield Inn & Suites by Marriott Indianapolis Carmel (2-star hotel)

About this hotel

Close to several restaurants and shops, this down-to-earth hotel is less than a mile from Route 31 and 2 miles from The Center for the Performing Arts.Straightforward rooms feature free Wi-Fi and flat-screen TVs. All have minifridges and microwaves. Suites add pull-out couches. Kids stay at no charge with an adult.Parking is complimentary, as is hot breakfast served in an unpretentious dining room. Other amenities include a 24/7 gym and an indoor pool.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • 4 min drive to Peace Water Winery
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests praised the fitness center

Feedback From Real Customers

Mary Ann Bahler

The staff is super friendly and very professional The lobby is beautiful Our room was very spacious and comfortable

The décor was lovely l and I especially like the separate sitting areaWhile we didn’t use it, the exercise room looked awesome compared to other comparable hotels where I’ve stayedThe bed was a bit hard for my comfort I woke up a few times with hip pain due to thisWe stayed two nights We left the room on the first morning at 5 am I returned a little past noon and our room had not been cleaned yet That was a bit disappointing I’ve worked in the hotel industry Our rule of thumb was to always do the stay-over rooms first in case they returned So, to come back to an unmade room was disappointing Would have given 5 stars but for these 2 thingsWould I stay here again? Yes

Hana M

If you are visiting this area, you must stay here The room is really comfortable, the staff are super amazing There’s a gym and a swimming pool if you need a little luxury time

There are many options for the breakfast tooRecommend this place!!We are appreciate one of the manager – Eric, he helped us so much He is the best 👍

Shannon Gahagan

Shiny new very clean hotel, plenty of parking, A/C and refrigerator are quiet, continental breakfast is really thoughtfully put together and yummy, friendly staff (Eric at the front desk is the best!), great location (near some yummy local eats) Had to extend the reservation 1 more day but had pre-paid the room so Eric wasn’t sure if he could, but he sorted it out without changing my room! Highly recommend this hotel if you’re in the Carmel, IN area

7. Ironworks Hotel Indy (4-star hotel)

  • Address: 2721 E 86th St, Indianapolis, IN 46240
  • Phone: (463) 221-2200
  • Ratings: 4.8 (842 reviews) Excellent
  • Website : Ironworks Hotel Indy
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Industrial-chic quarters in a trendy hotel offering 3 restaurant/bars, plus a gym & free parking.

About this hotel

This trendy hotel in a hip warehouse-style building is a 14-minute walk from the Fashion Mall at Keystone, 16 miles from the Ruoff Home Mortgage Music Center and 31 miles from the Indianapolis International Airport.Warm, industrial-chic rooms offer free Wi-Fi, smart TVs, minibars and Keurig coffeemakers, plus rainfall showers. Upgraded rooms add terraces with fire pits. Suites come with living areas and partitions with 2-sided TVs. Room service is available.Parking is included. Amenities consist of an organic eatery, a sushi bar and an upscale restaurant, along with a gym. Spa services are offered. Breakfast is available.

Things You Need to Know

  • Guests praised the clean, large rooms and the TVs
  • Guests praised the bathrooms and the showers
  • 13 min drive to Holliday Park
  • One of the few hotels in the area with room service
  • Guests mentioned “Eau de Cologne” 10 times
  • Guests praised the architecture
  • Guests praised the breakfast

Feedback From Real Customers

Amanda Smith

Our room was large, clean, and comfortable with big windows and really cool decor The shower has a big rain shower head with fantastic water pressure There was a bowl of water and a bowl of dog treats by the front desk so they are very pet friendly

The food from the restaurant downstairs was great! The service was fantastic The valet usually opened the front door for us and the owner of the valet service was there one day and he was very friendly The front desk staff was great Very accommodating The only down side to the hotel is that it is about a 30 minute drive from downtown and our big windows looked out onto a giant parking lot

Christie Caronis

This is a FUN hotel! We stopped here for one night on our way from Cincinnati to Lake Michigan for vacation It’s a great complex/campus with the hotel, apartments and retail We ate at two of the restaurants there as we were only there for one night

They gave us an upgrade when we got there, so that was a pleasant surprise The room was so cool and well-appointed Beds were super comfortable It was all very clean Lots of fun photo opportunities for sure – I wish we had taken more photos and had more time there Highly recommend, and we will definitely be back!

mia pickett

i absolutely love this hotel! the decor is so cute and well thought out and all the workers were so nice the room is very comfortable and safe and there is lots of light and space but my favorite part of the room was the rain shower!!! so cool and relaxing! lastly there is wonderful restaurants walking distance so you don’t have to go far to eat

10/10 would recommend

8. Hotel Broad Ripple (3-star hotel)

About this hotel

Overlooking the Monon Trail, this relaxed hotel is a minute’s walk from the White River, 9 minutes’ walk from Indianapolis Art Center and 5 miles from The Children’s Museum of Indianapolis.The 8 laid-back rooms and 1 suite all offer flat-screen TVs and coffeemakers; some rooms add balconies with views of the Monon Trail. Distinctive touches in individual rooms include hardwood floors, 4-poster beds and a fireplace. The suite has a private deck, and a living area with a wet bar.There’s a relaxed bar/lounge serving snacks, and live music and movie nights are offered in the summer season.

Things You Need to Know

  • 7 min drive to Holliday Park
  • Guests praised the service
  • Guests praised the bar

Feedback From Real Customers

peter stack

A really cool place! The room was lovely with a small porch, and a really high quality bathroom The common room was nice It would have been nice to have a fridge in the room, especially for longer stays

And some small breakfast items would be greatBeing on the bike/walking trail was cool, and it was really close to a bunch of cool restaurants

9. Marriott Indianapolis North (4-star hotel)

About this hotel

Overlooking a lake, this modern hotel off I-465 is 10.9 miles from the Indianapolis Museum of Art and 11.1 miles from Fort Harrison State Park.Bright rooms offer flat-screen TVs, desks and coffeemakers. WiFi is available. Upgraded rooms have access to a concierge lounge with free continental breakfast. Suites add living areas with sofas and minifridges. Some rooms have balconies.Freebies include WiFi in public areas and on-site parking. There’s a casual lake-view restaurant serving American cuisine, and a bar. Other amenities include an indoor pool and a 24/7 exercise room, as well as a business center and 13,200 sq ft of meeting space.

Things You Need to Know

  • Guests praised the beds
  • 12 min drive to the Museum of Miniature Houses and Other Collections
  • Guests praised the clean rooms but some complained about the kitchenettes
  • One of the few hotels in the area with room service
  • Guests mentioned “lakes” 33 times
  • Guests praised the views
  • Guests liked the fitness center
  • Guests praised the bar

Feedback From Real Customers

Kelly B

It’s a beautiful, clean room with a beautiful view Be careful reserving rooms through 3rd parties like Expedia They gave me the impression through images that I would reserve a room with a balcony

Despite not getting the room that I wanted, I still enjoyed the room that they gave me with the lake view The ice machines are on every other floor, and they do not have microwaves in the room The staff and other guest were friendly and I would love to come again

Julie Daniels

The room was great! Very clean The hotel is beautiful! The people who checked us in were marginally interested in us; the gentleman who checked us out was kind and engaging I wish we were back to actual menus for room service (or at least an easy way to find it) as I probably would have gotten something

I also don’t think they communicated that they are still covid cleaning (not cleaning) Two of the three elevators were not working the morning we checked out, so it was a bear trying to get out of the 5th floor But we made it out with a bit of ingenuity All in all, the hotel added to my weekend experience rather than taking away from it, so I call that a win!

William Newman

Staff was knowledgeable and friendly Parking was a nightmare The lot is huge and has plenty of space, but there was an event at the hotel so you had to park on the back 40 to find a spot

Lots of kids Had I known it would be packed with kids and what appeared to be a large wedding, I may have chose to stay elsewhere Overall, a good experience, but would’ve loved something a bit more quiet

10. Drury Plaza Hotel Indianapolis Carmel (3-star hotel)

About this hotel

Off Interstate 465, this informal hotel is 8 miles from the Children’s Museum of Indianapolis and 18 miles from the Indianapolis Motor Speedway.Simple rooms with bright accent walls feature free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add separate living rooms with pull-out sofas.Complimentary perks include parking, hot breakfast, and evening snacks and drinks. There’s also an indoor and an outdoor pool, plus an indoor hot tub and a 24-hour gym. Other amenities include a relaxed lobby lounge, a convenience store and a business center.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the bathrooms and the showers
  • 10 min drive to Holliday Park
  • Guests praised the friendly, professional service
  • Guests mentioned “popcorn” 23 times
  • Guests praised the lobby
  • Guests praised the breakfast

Feedback From Real Customers

Crystal Counts

Wonderful hotel It was extremely clean I’m very very picky and have high expectations when it comes to cleanliness as I own a cleaning business and this exceeded my expectations

The Staff very friendly, professional and helpful The kickback dinner and drinks was a pleasant surprise The pool and workout areas were clean and well maintained The rooms and common areas were all up to date and comfortable This is my first time trying this chain of hotel and it won’t be my last time I was extremely happy w my experience

Daniel Cloyd

Don’t forget to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking your hotel This site will compare thousands of booking websites and typically will have rooms much cheaper than others! You’re welcome :)! This place is the best rated in the area

I have been coming here for a long time If you choose this place you will love it I’m sure!I always enjoy staying here when I travel for work Upon arrival, they gave me the hairspray bottle that I asked them to hold until I returned They fixed my door handle, which was wobbly And also my fridge needed to be fixed I was at the end of the hallway, which was nice and quiet The food was great The staff is always helpful and friendly I highly recommend staying here!! And I love the 24-hour coffee service! That definitely came in handy my last night there

Samantha Hazzard

Walking into the hotel, it looked nice and the eating area was pretty cool The front desk lady who checked us in was very welcoming, informative, checked us in quickly and even gave us a late check out! Upon entering our room, it was clean other than the blood looking stuff on the wall next to the bed and the weird bad smell After returning from dinner hoping the smell would go away, it wouldn’t

I will say the hot water is amazing! The bed was also decently comfortable In the morning we were pretty excited to eat breakfast as there were several great reviews about it However, it honestly was just okay Eggs weren’t good and were soggy They were out of a few things, potentially due to several people being there from or for a hockey tournament? The pancakes were rather delicious thoughIf I had to stay at a hotel in Indy, I would probably give this or it’s sister hotel a second chance Until then… 3/5 stars

11. Sheraton Indianapolis Hotel at Keystone Crossing (4-star hotel)

About this hotel

This modern hotel is 7.6 miles from Crooked Stick Golf Club, 10.5 miles from Fort Harrison State Park and 10.9 miles from the Indianapolis Museum of Art.Classy rooms feature Wi-Fi (fee) and flat-screen TVs, plus work areas with desks and ergonomic chairs. Club rooms provide access to a lounge with complimentary continental breakfast and evening appetizers. Suites add separate living spaces and lake views.Amenities include an indoor pool, a whirlpool and an exercise room. There’s also a cafe, a lounge/bar and 30,000 sq ft of meeting space.

Things You Need to Know

  • 11 min drive to the Museum of Miniature Houses and Other Collections
  • Guests mentioned the rooms are unclean
  • Some guests complained about the bathrooms
  • Guests liked that this hotel is near shopping
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “shopping malls” 107 times
  • Guests liked the lake views

Feedback From Real Customers

jessi wink

I hosted an event at this hotel today and it was lovely We enjoyed it so much and the staff was so kind They made sure we were accommodated completely

The rooms were great! Super comfy and cleanThe amount of things around was lovely and breakfast was GREAT!THANK YOUUUU!

Paul Parker

As I am not a fan of writing poor reviews, sadly I did need to write this one as a warning to future customers This hotel is significantly unkept Our room was somewhat unclean when we entered

The bathtub had some weird film at the bottom of it The doors and walls looked that like they had been kicked at at some point in time Never properly patched up The pool was ice cold Probably the coldest indoor pool I’ve ever seen But, it probably was a good idea we did not spend a lot of time in the pool because of the light and electrical wire hanging in the pool (That is not a joke, I will attach a picture) However, the hot tub was very nice The only bad part about the hot tub was looking over at the rust covered vents Just seemed a little unhealthy I truly do not write this review to be hateful towards the hotel, as I have had a lot of great experiences at different Sheridan hotels This one just happened to be the worst Hopefully management will take time to update what is needed

Rachel Wayne

I’ve stayed at many hotels during my travels to different cities This was my first time ever staying in a Sheraton If this is how they all are, I am not impressed at all

I drove from Nashville to Chicago for a visit and chose Indianapolis for a midway stay, meaning I stayed here on the way there and back I was initially put in a corner room where it was very hot Engineer came to check AC and commented that “the corner rooms do not cool well – they are all like that” So, I had them bring a fan so that I could sleep without sweating The air vent is in the oddest place and blows toward a corner only No more vents in room; bathroom is really stuffy Flattest pillows I’ve ever slept on anywhere My neck is killing me on the morning after my second time around staying here I was put in a different room this time (not a corner one) yet it was still hot AC turned all the way down to 63 degrees but barely blows anything just like corner room No complimentary breakfast like all the other hotels I’ve ever stayed at FOR THIS HIGH PRICE Pool was closed “for maintenance,” which after reading lots of reviews this morning I’ve discovered that it’s been closed for at least 4-6 weeks already How long does it take exactly for “maintenance?” That appears to be dishonest and an excuse not to have it open So many people look forward to this at expensive (and “nice”) hotels like this one Oh and you gotta pay to park in their garage too – $15 per day It’s insane This place is a money pit but not worth it whatsoever The rooms feel outdated and the HVAV system definitely needs some work I am so disappointed Best thing about my stay here was the salad I ordered via room service my first night Very expensive but that was truly the most positive thing about my experience I can’t believe the lack of amenities for the very expensive price tag Will NEVER stay here at another Sheraton again

12. Residence Inn by Marriott Indianapolis Carmel (3-star hotel)

About this hotel

Off US-31, this relaxed all-suite hotel is 2 miles from the Center for the Performing Arts and 3 miles from Crooked Stick Golf Club.Sleek studios to 2-bedroom suites come with full kitchens, pull-out sofas, free Wi-Fi and flat-screen TVs. Some have fireplaces and/or hardwood floors.A hot breakfast buffet, parking and a grocery-shopping service are complimentary, as are evening socials on some week nights. There’s also an indoor pool, a basketball court and an exercise room, as well as a business center, a convenience store, and a patio with BBQ grills.

Things You Need to Know

  • 6 min drive to The Waterpark
  • Guests praised the friendly service
  • Some guests complained about the furniture and the beds
  • Guests mentioned the rooms are unclean
  • Guests mentioned “suites” 22 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Chris Miller

I stayed for 3 nights As a grandmother visiting her grandchildren, thank you to the ENTIRE team! Great service Clean room, loved the pool and the basketball court! Thank goodness they had basketballs for the boys! Breakfast was really good! Hot coffee fresh fruit and more

Close to 31 and to downtown Carmel Even my grandsons commented how nice everyone was!

Dawn Tooker

Interaction with staff at the front desk and housekeeping was excellent They were friendly and efficient The kitchen was adequately provided

However, this property is a Marriott by name only It does not live up to Marriott’s standards We shared a 2-bedroom suite with our daughter/son-in-law and their young family First and foremost, rooms must be clean We thought our room fit that requirement until my adult daughter informed me she hoped what she wiped off her bathroom door was chocolate The bathroom vents also needed cleaned (but typical hotel fashion) The furniture was very worn and dated The sofa being on such a slant (worn) that no more than 2 ppl could sit comfortably on it at a time There were no linens or pillows available for the sofa bed I’m sure we could have asked, but didn’t use it Both bedrooms were much smaller than expected The double beds were comfortable Overall, the suite was well-worn and datedHaving 2 bathrooms was important to us A large amount of water was noticed on the floor after showering in one of the bathrooms After happening a second time, we assume the tub must have had a hairline crack leaking water onto the bathroom floor! Four adults, a toddler, and an infant was forced to use 1 bathroomSat morning staff tended to breakfast effectively Not the case Sun and Mon mornings counters dirty, had to ask for items, and she began removing items 15-30 min early After inquiring, she did provide a waffle and apple from the backroom for us Mon morning (~9:15am) Breakfast was lacking Needed fresh fruit in addition to only apples and bananas avail during our 3-night stayThe indoor pool is adequate, but was very cold and could visually see rolls of dirt on the bottom Not real invitingThe location of this hotel was convenient However, there are a lot of choices in this area We will choose a different hotel in the future Marriott needs to do betterWe prepaid/nonrefundable for the suite but discovered 3 weeks out–with less suites available–the price lowered an avg of ~$30 per night! We received no price adjustment I question their marketing strategies and had an email exchange with Brett, the general manager at this property After I corrected the facts in his ‘song and dance’ email, he went silent No explanation or satisfaction Usually book early for a lower price except could be lower at the last minute to have full rooms vs keeping it empty Not a great experience all the way around

Kelli Roe

I’m not impressed at all with this hotel being branded as a Marriott This hotel is maybe a $100 value, not a $200 value The hotel appears clean, but it is very outdated and ran down

Stains are present all over the couch The pull out couch mattress has reddish brown stains all on it The chairs for the table look as if a cat has scratched the leather off The bedroom door is broken as if someone has punched it The trim around the bathroom door is rusted and molded The room stinks My kids never say anything about the hotels we stay at, but have voiced their displeasure multiple times! I would recommend staying elsewhere if you do not want to walk around your room feeling dirty The hotel could definitely use an update!

13. Renaissance Indianapolis North Hotel (4-star hotel)

About this hotel

Set 3 miles from The Palladium at the Center for the Performing Arts, this upscale hotel is also 9.6 miles from I-69.The polished rooms have flat-screen TVs with premium cable channels, desks with ergonomic chairs, and coffeemakers. Wi-Fi is available (fee). Some rooms have access to a concierge lounge that provides a free continental breakfast and evening appetizers. Suites add minifridges and separate living areas with sofas.Amenities include a chic restaurant and bar serving American food, plus an indoor pool and a fitness center. There’s free Wi-Fi in the lobby, as well as 15 meeting rooms and a business center.

Things You Need to Know

  • 6 min drive to The Waterpark
  • Guests praised the friendly service, which has a concierge
  • Guests praised the clean rooms but some disliked the kitchenettes
  • Guests liked the chic restaurant
  • Guests mentioned “banquets” 11 times
  • Guests praised the fitness center
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Philip Haas

I stayed here on a business trip and was extremely satisfied with the cleanliness and Aesthetics of the room and hotel in general Breakfast food was excellent and I also visited the bar for dinner one night which was also quite good even though the menu is small But what I really noticed was how fast their elevators move! If you want a fast elevator, this is the hotel for you

I was only on the second floor and it took like one second It took longer for the doors to shut, then it took to arrive at my floor

Darrin Schultz

Very clean and updated hotel The front desk staff were very friendly and helpful Michaela that manned the bar in the morning for coffee and expresso drinks was attentive and helpful

She filled my cooler both mornings without complaint The lobby was expansive to gather with other people that were staying at the hotel It was a very good experience for a kids sporting event

Ronnie Thomas

This place is a scam! If I could give this place a zero star I would The front desk people don’t have any emotion and act like you’re bothering them when checking in or out We were going here on a friends and family discount for a wedding party

We were told it would be $99 a night (by two different employees) However, that became untrue pretty quickly We even confirmed this when we checked out with a different employee Instead they charged us $211 a night instead Then told us it would be fixed the next day back to the $99 When we call to get it fixed they say they will call us back and never do We have called 5 times It’s funny they finally called us back after I posted this review, and basically said there is nothing they can do So I’m out and extra $112 per night Don’t book here They will take your money

14. SpringHill Suites by Marriott Indianapolis Westfield (3-star hotel)

About this hotel

Just off Highway 31, this casual all-suite hotel is 1 mile from Grand Park Sports Campus and 22 miles from downtown Indianapolis.The laid-back suites offer free Wi-Fi, flat-screen TVs and minifridges, as well as separate sitting areas, microwaves, and tea and coffeemaking facilities.Breakfast and parking are free. Other amenities include a low-key bar, an indoor pool and a gym, plus 2 event spaces and a patio.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 9 min drive to Freedom Trail Park
  • Guests liked the service
  • Guests praised the restaurant
  • Guests mentioned pools 12 times
  • Guests mentioned bars 18 times
  • The fitness center has weight machines

Feedback From Real Customers

Lori Sneiderwine

This was our fourth time staying at Springhill Suites The rooms, as well as the rest of the hotel, are very clean The employees are very professional and friendly

We had a chance to meet the General Manager during this visit I was very impressed at how she related to her employees There was a mutual respect and camaraderie The hotel provides a nice variety of breakfast items to choose from My granddaughter loves the pool I highly recommend SpringHill Suites to anyone visiting the Westfield or Carmel Indiana area

Denver Boling

This hotel was fantastic! 2 min from Grand Park which is why we were there The 2 bedroom we were in was huge! Staff was more than accommodating They went out of their way to make sure your stay was as pleasant as possible

Breakfast every morning was above par and the clean up after was quick and preciseGym is larger than most and got a decent workout in with dumbells and cable machine

Simone D

Firstly the location was great next to stores and restaurants Unfortunately we did not enjoy our stay here at all The mini fridge did not get cold enough only cool, which is not good because we had leftover food in there, so it needed to be at the right temperature to keep it safe to consume

So we called the front desk to let them know and they had to come change it out All they did was take one from another room and bring it to ours The “new” mini fridge (from a different room) still wasn’t cold enough There wasn’t a way to adjust the temperature inside the fridge either Then the toilet kept stopping up! It had horrible suction! Even the smallest amount of tissue would clog it up! We also had to call about that! The floor was dirty, crumbs on the floor and this room was just “cleaned” prior to us coming there for our stay! The carpet was also stained and sticky in certain spots The couch was dirty also with food stains everywhere especially the pillows This hotel was just dirty, considering Covid and many other virus out there u would think they would really deep clean like they say they do!! But of course they don’t I will never stay there again!!

15. Hilton Garden Inn Indianapolis/Carmel (3-star hotel)

About this hotel

This hotel is less than 11 miles from the Indianapolis Executive Airport, and under 18 miles from downtown Indianapolis.All rooms offer upscale decor and custom-designed beds, plus flat-screen TVs with premium cable channels, microwaves, minifridges, and free WiFi. Some have pull-out sofas and whirlpool tubs. Suites add separate living areas.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a lounge and a 24/7 convenience store. There’s also a fitness center, indoor pool and whirlpool. Additional amenities include 2 meeting rooms and a business center, plus free parking.

Things You Need to Know

  • Guests praised the clean rooms and liked the beds
  • 5 min drive to Peace Water Winery
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests mentioned lobbies 14 times
  • Guests liked the hot tub, mentioned 12 times in reviews
  • Guests liked the breakfast
  • Guests praised the indoor pool

Feedback From Real Customers

Sahila Brandt

I booked my stay here with my daughter’s hockey team I called a week in advance to cancel a night stay as we weren’t coming in till Saturday afternoon They rebooked my reservation without questions asked and only charged a night, which was great

The room is very clean, and so is the bathroom The pool, hot tub and fitness center are also clean and well-organized We really enjoyed our stay The only complain I have is the continental breakfast Paid $9 extra for pancakes and sausage, but it wasn’t even worth it I feel like I can get better waffles at Comfort Inn

16. Hotel Carmichael, Autograph Collection

About this hotel

Set amid upscale eateries and shops, and across from The Center for the Performing Arts, this elegant hotel is located along the Monon Trail, a popular walking and cycling path. It’s 2 miles from US-31.Featuring chandeliers and framed artwork, the polished rooms offer Wi-Fi, smart TVs and Nespresso machines, plus sitting areas. Suites add separate living rooms, balconies and extra bathrooms. Room service is available.Amenities include a refined French restaurant, a live entertainment venue, and a lobby bar with a grand piano. There’s also a library lounge, a fitness center, and meeting and event space. Parking and breakfast are available.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • 5 min drive to the Museum of Miniature Houses and Other Collections
  • One of the few hotels in the area with room service
  • Guests liked the service, which has a concierge
  • Guests liked the breakfast
  • Guests praised the nightlife
  • Guests liked the lobby bar

Feedback From Real Customers

Andree Lavignette

This hotel became an awesome stay due to the staff at the hotel, including valet The rooms are beautiful as usual as I have been there before After staying at 100 Marriott’s I like this decor of the best

It was a rough start due to fact that there was a musical event going on and there were no parking spaces The valet, VERY reasonable and very professional and very kind to allow me to park during check- in Jed at the front desk was super amazing and positive from the start and promised his help at any time during my stay This was true! I was having trouble with the TV and he came right away to help I loved the view of the musical arts venue The last time I was here under Titanium account and suite upgrade, we had the Executive Suite What made this stay most special was the special treatment Chris at the front desk was warm and genuine, also made for a better stay! Thank you to Jed and Chris

Phemelo M

Gorgeous and clean hotel with all the fancy trimmings Marble, gold and well-placed oil paintings throughout the hotel The bedroom and bathroom were a decent size

Breakfast was fresh and delicious despite there being a slight wait to be seated The Carmichael is close to nearby shopping and a large outdoor German market was happening during our stay so that was fun Overall, a well-run property Would stay again

David Bleke

So the experience walking in was amazing and seemed very high end from first impression King room was nice My lack of 5 star was room condition

It was clean and very high end however the shower head partially worked and ceiling in shower was actually peeling and appeared to be for some time I would expect a high attention to every detail in a hotel of this caliber All of the staff were polite and amazing Room service was very expensive for the quality of food The lobby bar was nice and stayed busy In the lower level was a dinner show area which was a great experience with friendly staff but is a bit expensive for what you get I highly recommend utilizing the valet

17. Staybridge Suites Indianapolis-Carmel, an IHG Hotel (3-star hotel)

About this hotel

This informal hotel is 3 miles from Crooked Stick Golf Club and 6 miles from Caribbean Cove Indoor Water Park. It’s 8 miles from Hinkle Fieldhouse’s arena.Down-to-earth studios feature free Wi-Fi and flat-screen TVs, plus DVD players, desks and pull-out sofas. All have kitchens. The 1- and 2-bedroom suites add separate living areas.A breakfast buffet and parking are complimentary, as are weeknight evening socials with drinks and snacks. There’s a 24-hour business center, a heated indoor pool, a hot tub and a fitness room, as well as guest laundry facilities, meeting space, and a picnic area with BBQs.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • 10 min drive to the Museum of Miniature Houses and Other Collections
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned hot tubs 12 times
  • Guests praised the indoor pool

Feedback From Real Customers

O A

I was pleasantly surprised with how clean it was The hallways smelled nice (we were on the 3rd fooor), kitchen and bathrooms were clean, and all the mattresses were in good shape All of the staff were incredibly nice and helpful and very sweet to our young children

The breakfast buffet was wonderful The make your own waffles were a big hit with our kids! The biscuits and gravy were also delicious The entire area was clean and nicely stocked Also loved the pool and when we used it we had the whole place to ourselves! Will definitely book with a staybridge hotel the next time

18. Courtyard by Marriott Indianapolis Noblesville (3-star hotel)

About this hotel

This straightforward hotel off Highway 37 is 6.1 miles from the Conner Prairie Interactive History Park and 6.6 miles from the outdoor Klipsch Music Center.Warm rooms offer free WiFi, desks with ergonomic chairs, and flat-screen TVs with premium cable channels, plus microwaves, minifridges and coffeemakers; some have pull-out sofas. Suites add separate living areas.Amenities include a lobby lounge, an indoor pool and a hot tub, plus a gym, guest laundry facilities and free parking. There’s also a bistro with a bar.

Things You Need to Know

  • Guests praised the bathrooms
  • 7 min drive to Potter’s Bridge
  • Guests praised the service
  • Guests mentioned “Bistro” 10 times
  • Guests mentioned lobbies 11 times
  • Guests liked the lobby bar

Feedback From Real Customers

audrey kujawa

The hotel manager, Chris, was very hospitable I came into town with family to celebrate my dad’s life here on Earth When Chris heard about my story he checked in on me and chatted with me about the weight I felt

He had a way of making that weight feel less heavy and I’m so thankful The staff was amazing and kind They allowed me and my family to hangout outside past hours on their patio The courtyard marriott does a good job at keeping a clean house, hiring respectful employees, and giving 5 star serviceThank you for a wonderful stay

Jeff Wiles

Really nice hotel If your short, beds are going to be tough to get into They really helped find something for my mom to get into the handicap bedrooms bed though

Layouts, bathrooms, are amazing Price isn’t horrible They even have laundry here Only catch we ran into, was only one person working in the evening at the desk, and had to wait for awhile to get assistance

Kayleigh Lyell

We live approx 20 minutes away but wanted to surprise the kids for a night away during Spring Break in a hotel with a swimming pool We actually booked next door and their pool was broken We ran over here to the Courtyard and Anthony was working the front desk

He was so nice and gave us the rate we were going to pay at the other hotel The day was saved! The kids had a blast in the pool and my husband and I were able to relax in the whirlpool We then checked out the restaurant and Michael took great care of us! He was super enthusiastic about the menu and later came out to talk to us You could tell he has a passion for life! And everytime we walked into the lobby Anthony was always making sure we were enjoying our stay Best customer service ever! The only thing I would suggest is adding some kid friendly menu items to the menu like chicken nuggets or Mac and cheese My husband and I thought the food was too notch but the kids end up raiding the snack bar after We will certainly be back!

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