5 star hotels in Catano, PR
1. Ciqala Luxury Home Suites (4-star hotel)
- Address: 752 Av. Manuel Fernández Juncos, San Juan, 00907, Puerto Rico
- Phone: +1 787-998-1159
- Ratings: 3.8 (697 reviews) Good
- Website : Ciqala Luxury Home Suites
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Polished suites & apartments in a modern property with a rooftop pool, plus free breakfast & snacks.
About this hotel
This modern apartment hotel is 2 km from the Museum of Art of Puerto Rico, and 6 km from the 16th-century Castillo San Felipe del Morro.Polished suites and 1- and 2-bedroom apartments feature living rooms, kitchens and whirlpool tubs. All come with flat-screen TVs, DVD players and Wi-Fi access. Upgraded apartments offer extra space and additional bathrooms.Complimentary amenities include cooked-to-order breakfast, as well as tapas, cocktails and a beach shuttle. A rooftop area features a pool, a hot tub and a bar.
Things You Need to Know
- 15 min walk to the Puerto Rico Museum of Contemporary Art
- Some guests disliked the TVs and others complained about the air conditioning
- Some guests complained about the showers
- Guests praised the restaurant
- Guests mentioned hot tubs 15 times
- Guests liked the terrace
- Guests praised the breakfast
Feedback From Real Customers
Lakisha Clermont
Although my stay was decent, I definitely wouldn’t call this place a “luxury” We stayed in a suite for 2 nights, which had 3 rooms One of the rooms had a bed that made noise any time you moved on it
The bathrooms are also completely false advertisement, they look nothing like the pictures The shower didn’t work properly, it would leak water from the sprinkler even when you only turned the water on However, I did enjoy the breakfast service they do, as well as the supply of drinks, though you do have to pay for them Ciqala did provide me a good experience while staying here, however, this place is not a luxury You’re only paying the high price because of the fact that this place is near the airport
Beauty on Location Studio
The pictures they use to advertise this place are not real, there is absolutely nothing luxurious about these “suites” the pool is the size of a hot tub and in the middle of the restaurant where everyone can see you, the hallways stink, our suite was in level 6 right under the kitchen and we were not able to sleep, it’s sooo noisy all night long, there were nails coming out of the dining chairs, so, so dangerous Some of the front desk staff spends the day smoking right outside by the main entrance I could go on and on, we were so disappointed and would not recommend it at all
Shannon Bonner
20 stars at best This place is overpriced and rated
I purchased for $200/night on Hotwire, when my flight was cancelled and needed to purchase an additional night in Puerto Rico I stayed at La Concha for five “planned” nights The description is deceiving it is NOT in walking distance to the beach I walked for 40 minutes to get to the beach, because CIQALA is in a “sketchy” residential area, and I did not feel comfortable walking alone or at night alone I had to take an uber for everything, food, entertainment, a leisure walk and run I started running, but too many lose dogs and cats in the neighborhood The people at the front desk was nice, and many people visited the Eter bar and lounge on the rooftop I fell asleep around 11p, and was awakened to the fire alarms going off in the building When I got to the lobby floor to check the status of the fire I was told, that’s what happens when people smoke I tried to get cancel and get another room, but was told I would not be able to cancel The location is not for people looking to vacation, only if you are stuck in PR an extra night The room was spacious, but old and cheap looking The hallway wreaked of bleach as if a huge amount had to be used to cover something up, not for normal cleaning purposes I didn’t want to sit on anything or lie in the bed I slept atop of my suitcase and slept with the lights on The place just didn’t feel safe or clean I fell misled by HOTWIRE, as I have gotten some great last minute hotels with them Not this time STAY AWAY from this place, unless you are on a serious budget It was rated 4 starsa serious joke 2 stars at best I level up from motel status
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2. The Wave Hotel (3-star hotel)
- Address: 76 Condado Ave, San Juan, 00907, Puerto Rico
- Phone: +1 787-721-9010
- Ratings: 4.0 (514 reviews) Very good
- Website : The Wave Hotel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Airy rooms in a laid-back lodging offering free breakfast, plus a rooftop terrace with hot tubs.
About this hotel
Set in a polished building on a leafy street, this modern hotel is 7 km from the 16th-century Castillo San Felipe del Morro waterfront citadel, and 6 km from the Cathedral of San Juan Bautista.Airy rooms with colorful accents feature free Wi-Fi, flat-screen TVs and views of the city, as well as minifridges and safes.Complimentary continental breakfast is provided. Additional amenities include a rooftop terrace with hot tubs and city views, along with bike rentals.
Things You Need to Know
- Walking distance to the Puerto Rico Museum of Contemporary Art and Condado Beach
- 15 min drive to Luis Muñoz Marín International Airport
- Some guests complained about the unclean rooms and the beds
- Guests mentioned the bathrooms are unclean
- Guests praised the friendly service
- Guests mentioned beaches 34 times
- Guests praised the hot tub
- Guests liked the bar
Feedback From Real Customers
Pedro Gelabert
The Wave Hotel has a lot of potential We enjoyed our stay The rooms were clean and comfy
The staff is very accommodating and friendly The jacuzzi was quite soiled and we didn’t want to go back in it Maybe we’ll try it again before we leave The continental breakfast offered is sufficient and varied The rooftop ambiance is very cozy and has amazing views
Rusul Ka
I booked with the ivy hotel originally then when I arrived they told me they don’t have a room for me and that I can go to the wave hotel and they will have one for sure I did that and I stayed at the wave hotel for 4 nights the room I originally booked with the ivy hotel was for 2 queen beds, and the one they gave me at the wave hotel was 2 single! Yes single beds I didn’t want to make a big deal about it and I took it anyways my mother and sister had to book another room because we wouldn’t all fit in one room So everything was fine we settled in and it was nice while we were there
They took a $100 deposit and said it will be back in my bank account the day I check out and I was fine with that I checked out and I haven’t received my deposit until this day now this been 23 days ever since I checked out I had called them almost everyday nobody ever answers, I emailed them too again no answer, and I don’t know what to do at this point I’m very upset never going there again!
Tianna Homer
The only good thing about this hotel is its location – it’s close to the Condado beach, restaurants, shopping etc I was definitely catfished by the photos I saw online The rooms were not clean, floors were sticky, the toilet and shower were barely functional, the water was out for like two days, and the air vent was super dusty
I stayed at this hotel for 3 days, and there was no house-keeping Considering the price I paid for a 3-night stay, it was not worth it at all
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3. Holiday Inn Express San Juan Condado (3-star hotel)
- Address: 1 Cll Mariano Ramirez Bages, San Juan, 00907, Puerto Rico
- Phone: +1 787-724-4160
- Ratings: 3.9 (968 reviews) Good
- Website : Holiday Inn Express San Juan Condado
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Relaxed rooms in an unpretentious hotel featuring an outdoor pool, free breakfast & a 24-hour gym.
About this hotel
A 3-minute walk from Condado Beach, this unpretentious hotel is also 4 km from Old San Juan and 9 km from Luis Muñoz Marín International Airport.Relaxed rooms and suites include free Wi-Fi, flat-screen TVs, and tea and coffeemakers. Some add minifridges, while suites feature microwaves, and living rooms with pull-out sofas.A free continental breakfast buffet is served in a casual dining room. There’s also an outdoor pool, a hot tub and a 24-hour fitness room. Parking is available for an extra charge.
Things You Need to Know
- Walking distance to Condado Beach and the Puerto Rico Museum of Contemporary Art
- Some guests disliked the kitchenettes and others complained about the air conditioning
- Guests mentioned the rooms are small
- Guests mentioned the service is professional
- Guests mentioned beaches 76 times
- Some guests disliked the lobby
- The fitness center has treadmills and elliptical machines
Feedback From Real Customers
Diana McDaris
I stayed 6 days and the staff was great and very helpful Breakfast was plentiful and the servers were very health conscience
they wore mask and gloves My room was large and the maid did a great job My bathroom was small The bathrooms in the lobby were very clean and were cleaned very hour! Overall I enjoyed my stay and will go back again!
kasumiurapril
The shower head and pressure are so bad and literally have no space to hang towels Toilet is low and wide The sink is tiny
However, all the staff (front desk, breakfast attendants and housekeepers) are so nice which made us a wonderful stay! If they can improve the bathroom facilities,it would be worthy for a 5 star review Beach service is also great but you have to be there before 4pm
Pamela Jackman (PJ)
We enjoyed our stay We were greeted by Nick who was so thoughtful and welcoming! It was our first time in San Juan and the first stop after our flight We were checked in quickly
Our room was small but cozyThere was a slight smell but it did not deter our stay Water leaks from shower door but adjusting the shower head helped somewhatThe complimentary breakfast was delicious, especially the avena (oatmeal) The breakfast staff were so helpful and friendly!A short walk to the beach with nearby stores and restaurantsGreat location
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4. Comfort Inn (2-star hotel)
- Address: 6 Cll Clemenceau, San Juan, 00907, Puerto Rico
- Phone: (480) 676-5170
- Ratings: 3.8 (484 reviews) Good
- Website : Comfort Inn
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Relaxed rooms & suites in an informal hotel offering complimentary breakfast & an outdoor pool.
About this hotel
A 5-minute walk from Atlantic Beach, this casual hotel next to the Condado Lagoon is 5 km from the San Cristóbal Castle. Fernando Luis Ribas Dominicci Airport is 3 km away.Informal rooms feature free Wi-Fi and flat-screen TVs. The 1- and 2-bedroom suites add microwaves, minifridges, separate living rooms and water views. Kids age 12 and under stay at no charge when sharing with parents.Continental breakfast is complimentary. There’s an outdoor pool, and parking is available for a fee.
Things You Need to Know
- Guests praised the beds
- Walking distance to Condado Beach and the Puerto Rico Museum of Contemporary Art
- One of the few hotels in the area with a 24-hr front desk
- One of the few hotels in the area with a restaurant
- Guests mentioned beaches 26 times
- Guests praised the breakfast
- One of the few hotels in the area with a fitness center
- One of the few hotels in the area with a hot tub
Feedback From Real Customers
Matt G
We got the penthouse sweet on the top floor Definitely a Miami Vice theme! Breakfast was really good for a free breakfast & they supply beach chairs, towels, & umbrellas through their beach clubThe only major issue I have with this hotel is I was looking forward to the hot tub
Unfortunately, it was more like a tepid warm tub Other than that it was a good time
tamika jackson
So a lot of the reviews were correct, the air quality in this place is not good I live in New Orleans and have experienced buildings with excess moisture due to hurricane damage or climate This seems like that
It also causes it to smell Not saying you should do this, because candles in hotel rooms are a no-no, but I HAD to get a glade candle and a renuzit air freshener for the bathroom to sleep the second night Also had to call maintenance for the a/c which either didn’t work at all or was too cold There also a dehumidifier in the room so with that and the a/c running it’s LOUD!It VERY close to everything without the huge price tag, but I wished I had splurged for better accommodations The staff was super nice Any more than 2 nights I would left early for sure
Rachael Francis
After reading some of the comments it’s not that bad , we didn’t have to ask for towels they brought in plenty , the rooms were damp however that didn’t bother us You do have to pay for parking and I would think the hotel would give a discount The hotel is walking distant to the beach and all kinds of stuff
Our room didn’t smell Pool was nice The staff never communicated with us Breakfast might be a little cold but you have a microwave in your room Over all we loved Puerto Rico !!!
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5. Casa Condado Hotel (3-star hotel)
- Address: 60 Condado Ave, San Juan, 00907, Puerto Rico
- Phone: +1 787-200-8482
- Ratings: 3.8 (196 reviews) Good
- Website : Casa Condado Hotel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Bright, modern hotel near the beach offering minimalist rooms, plus a terrace & an Asian restaurant.
About this hotel
A 4-minute walk from the beach, this modern hotel in the pedestrian-friendly Condado neighborhood is 5 km from Old San Juan.The bright, whitewashed rooms have Wi-Fi, flat-screen TVs and minimalist furnishings. There’s stair-access only.Breakfast is available, and there’s an Asian restaurant and an elevated terrace with hammocks and patio furniture.
Things You Need to Know
- Walking distance to the Puerto Rico Museum of Contemporary Art and Condado Beach
- 16 min drive to Luis Muñoz Marín International Airport
- Guests mentioned beaches 14 times
Feedback From Real Customers
Henry Almiron
Stayed here for a whole week and i got to say this place was better than i thought it would be They definitely seem to take notes of what their reviews say For a example they cleaned the room each day and their service was very good
The room was great very nice inside, clean and very comfortable The only thing i wish the hotel had in the room would be a mini refrigerator other than that my stay was very good
A G
MOLD, dirty and discriminatory Our $48 reservation turned into $97 really quickly Buyer beware! You will be charged $15 to park unless you want to park on the street and risk getting your car hit or mugged walking 4+ blocks away
We had a rental car therefore we couldn’t risk getting hit in the road and we are two women who didn’t know the area therefore couldn’t risk getting mugged The AC is intermittent and you go from being too hot to too cold The bathroom was not clean and the staff at the front desk was rude when we mentioned the mold problem stating verbatim “everything is fineeverything is fine” Said staff member also harassed us about parking in the $15 parking lot next day after she saw us parking there because she claimed she didn’t know we had parking stating “well there is no one back there so I’ll let it slide” Remember, we paid for this privilege Do not stay here
The Big G 73
It was one of the weirdest places I’ve ever stayed in Breakfast is included with the room but I asked for a second cup of coffee and was told it was one cup per customer that was included, so I told the waitress to charge me for the extra coffee and she told me she couldn’t do that either because each cup was accounted for each guest Huh?!?! 😳 I also found it too expensive and parking is not included for the guests staying there
They charge $15 per night Also, I asked if I could get an extra pillow delivered to my room because I have back problema and needed the extra pillow which I was also told no by the front desk Personnel is not friendly and all, I found them to be a bit hostil and unwelcoming You won’t get your money’s worth
6. Hotel Milano (3-star hotel)
- Address: 307 C. de la Fortaleza, San Juan, 00901, Puerto Rico
- Phone: +1 787-729-9050
- Ratings: 3.7 (232 reviews) Good
- Website : Hotel Milano
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Low-key hotel in an 1800s building, offering casual rooms & a restaurant with a rooftop terrace.
About this hotel
Occupying a 19th-century building among the restaurants of the SoFo district, this unpretentious hotel is within a 7-minute walk of Castillo San Cristóbal, Terminal Covadonga bus station and La Fortaleza, the residence of the Governor of Puerto Rico.Relaxed rooms with conservative decor feature free Wi-Fi, satellite TV and minifridges. Upgraded rooms add city views.There’s an informal rooftop restaurant with a terrace; continental breakfast is available for a fee. There’s also a bar.
Things You Need to Know
- Walking distance to Plaza Colón and Castillo San Cristóbal
- One of the few hotels in the area with a bar
- Guests mentioned the rooms are small
Feedback From Real Customers
Sarah Curl
Staff is friendly No thrills hotel Mainly have 2 stars because felt it was overpriced for the room
Room did have AC that worked well but had a bit of a musty smell Did have a mini fridge that worked well which was a plus Staff was helpful and willing to answer questions Quality of hotel Maintanence/ rooms outdated could be improved
Vianka Calderon
Price was about $200 for a night and while the location was worth it, the hotel was not Elevator worked the first day, but not the second and we had to go down 3 flights with luggage The room was very small and old fashioned
Floor was carpeted and beds are small Great view of old San Juan from our room Bathroom was tiny, but had everything we needed (toiletries, TP, towels, etc) Check in process was very fast and check out was simple drop of the key
Chet Moore
Good location but not for light sleepers on a main road and has a bar with live music upstairs The rooms are old and dingy with mold stains in the bathroom and stains in the carpet The carpet hadn’t been vacuumed in a while
The air conditioning has no thermostat just a on and off switch I don’t get the positive reviews for this property
7. Cervantes Hotel (3-star hotel)
- Address: 329 C. del Recinto Sur, San Juan, 00901, Puerto Rico
- Phone: +1 787-724-7722
- Ratings: 3.9 (58 reviews) Good
- Website : Cervantes Hotel
- Check-in time: 2:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Upscale hotel offering continental breakfast & Wi-Fi, plus a restaurant & a bar.
About this hotel
A 5-minute walk from Castillo San Cristóbal, this polished hotel with Spanish Colonial details is a 9-minute walk from San Juan National Historic Site and a 10-minute walk from the Cathedral of San Juan Bautista.The elegant rooms feature sophisticated decor and come with Wi-Fi. Suites include separate living areas with sofas, and some have Juliet balconies.Continental breakfast is available. Other amenities include a restaurant and a contemporary bar.
Things You Need to Know
- Walking distance to Plaza Colón and Castillo San Cristóbal
- The hotel has breakfast
Feedback From Real Customers
Carmen Puryear
The Cervantes is located in Old San Juan You are within walking distance of nearly everything Plus, there is a free trolley that stops right in front of the hotel as well
This hotel is smaller than what I had expectedBut the rooms are very clean and nice We were greeted by friendly staff that gave us a map of Old San Juan and showed us around a bit When we walked into our room, we had 2 bottles of cold water, and our ice bucket was nice and full The bed is fairly comfy (a bit kn the firm side)But the sheetsOh my, they are amazingly soft! The shower is tiled and has good water pressure There were robes as well as nice complimentary toiletries Complimentary breakfast as well, served from 8:30-10:30 Small selection, but it did have wait service, which I found to be rather nice Good working A/CSo we were never hot Overall, this has bee A good experience for us!
Jenelle Richins
Room and bathroom were big & the bed was comfortable The biggest issue we had was that the window/doors to outside were so thin that you could hear everything going on in the street below and it was an area where people would be walking around and screaming until late into the night, so it was very difficult to fall asleep The other issue was that the doors to get inside your room were so heavy that they could only slam shut with a large bang
This also made it very difficult to sleep Very nice hotel other than the noises & a great location in walking distance to the cruise port for Carnival!
Nathan Scott
The location was right in Old San Juan, the staff was very helpful and respectful The room a/c unit worked well which was important regarding the weather outside in San Juan There was a balcony that looked over the street with some nice Spaniard-influenced architecture
Carpet was less pleasurable than expected, definitely needed a deep clean- but the hotel was overall well kept and was much nicer on the inside than the outside 4 stars well deserved
8. The Ivy Hotel at Condado (3-star hotel)
- Address: 1149 Magdalena Ave, San Juan, 00907, Puerto Rico
- Phone: +1 787-289-9191
- Ratings: 3.5 (256 reviews) Good
- Website : The Ivy Hotel at Condado
- Check-in time: 4:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Unassuming rooms, some featuring balconies, plus an outdoor pool, free Wi-Fi & a hot tub.
About this hotel
A 6-minute walk from Condado Beach, this straightforward hotel is 3.8 km from Isla Grande Airport and 6 km from the 16th-century Castillo San Felipe del Morro in Old San Juan.The informal rooms offer flat-screen TVs, free Wi-Fi and coffeemakers. Upgraded rooms add balconies, desks and/or pull-out sofas.A walled-in patio features an outdoor pool flanked by a hot tub and sunloungers.
Things You Need to Know
- Walking distance to Condado Beach and the Puerto Rico Museum of Contemporary Art
- 17 min drive to Luis Muñoz Marín International Airport
- Guests mentioned beaches 25 times
Feedback From Real Customers
Sara Chin
The rooms were beautiful It was very clean The people working were so kind and helpful
I called before and they really worked with me The pool was nice The roof had a nice view It was missing a few things (such as a phone in the room), but it’s a boutique hotel It was a very wonderful stay It was also the perfect location to the beach, restaurants and bars
Brandon Cummings
Great staff they took care of us from start to finish Kept my rates the same when I wanted to add a day Went above and beyond to provide a clean room throughout the stay
Had beach towels and chairs for us to take out for the day Suggested great food and bar locations even had a printout of best coffee and food restuarants nearby Attended to any need on time and with a smile Even let us use beach chairs after check out until we left to catch flight home We will only use this hotel when staying in San Juan Thank you!
Aniya Jones
Bait and switch!!!Don’t bother! I booked the hotel because they said they had a hot tub and breakfast which is not true they do not have a heater for the hot tub so the pool is always cold and they do not have continental breakfast at the property in order to use the hot tub and get breakfast you have to walk 5 minutes to another hotel and have to have a reservation for the hot tub! Don’t waste your money!!!
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