5 star hotels in Chelsea, AL

1. Columbiana Inn, Bed & Breakfast

About this hotel

306 E College St, Columbiana, AL 35051(205) 669-1450

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • Walking distance to old Shelby County Courthouse and Old Mill Square Park
  • The hotel has breakfast

Feedback From Real Customers

Liz L

Definitely stay here if you want a memorable experience! The inn is beautiful and cohesively decorated, with an expansive living area and tall windows draped in lace curtains The attention to detail is meticulous; every table has a table cloth, and a rose in a vase The room we stayed in had a small antechamber, and the four poster bed had the softest sheets I’ve ever experienced

It was spacious and very clean The breakfast in the morning was really tasty, served out of crystal dishes, and the hosts were welcoming and clearly put a lot of love into the space They insisted on giving us water bottles for the road!

J Smith

We came for a wedding in Columbiana and wanted to get the full local experience VERY glad we chose this B&B over a traditional chain motel/hotel So much individual character and craftsmanship

It’s easy to tell when people actually care, and they do Breakfast was superb, none of that repeat, frozen, prepackaged stuff Ask about the history of the home and the families it was passed down through, the restoration process, etc It’s all very interesting The bed, pillows, and linens were all comfortable We stayed in the ‘Visiting Parsons’ room because it offered its own door outside and it turned out to be a great decision Highly recommend this experience

Dana Standifer

Truly the most beautiful home with so much Southern charm and genuine hospitality! The service was exceptional and the Inn sparkling clean with many amenities The bed was very comfortable and excellent quality linens Bathroom was huge with great shower and all the extras

Good location and not too far of a driving distance to restaurants Highly recommend Upscale and yet very comfortable and inviting atmosphere Great prices too! The Inn Keepers are professional, warm and friendly and able to accommodate all a travelers needs

2. Fairfield Inn & Suites by Marriott Birmingham Colonnade/Grandview (2-star hotel)

About this hotel

At the intersection of Highway 280 and I-459, this unassuming hotel in a 4-story building is a 9-minute walk from shops and restaurants at The Colonnade, and 6 miles from the Birmingham Botanical Gardens.The relaxed rooms offer free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and desk areas. Suites add living rooms.Complimentary amenities include parking, and breakfast served in a laid-back dining room. There’s also an outdoor pool, a gym, and a casual lounge in the lobby, plus BBQ facilities and a coin-operated laundry.

Things You Need to Know

  • Guests praised the rooms
  • 11 min drive to the Birmingham Zoo
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • The fitness center has free weights
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Kimberly Pickens

We loved the hotel so much, we stayed here again on our drive back home We were traveling from the Midwest to the East Coast and had planned on stopping in a smaller town, but their outdoor pools didn’t open until Labor Day and we had promised our kids they could swim when we reached the hotel So I researched some hotels in Birmingham and one of the reviews suggested going to The Summit area

We are so thankful for that review! This hotel was extremely clean, the staff was excellent, the pool was clean and the beds and linens were so comfortable The young man that worked the front desk (he appeared to be in his 20s; has a birthday coming up or recently celebrated it) was friendly, helpful, and made us feel completely welcome and at home We were going to try to drive farther down the road on our return trip home, but we felt like we didn’t want to try to find another hotel as good as this one, so we stayed here again and were so thankful It was a good price, too And great location! We enjoyed the nearby restaurants (We recommend Mooyah for burgers, Seasons52 for a special occasion, and Big Spoon Creamery for a delicious treat!) We left before breakfast both times, so we can’t attest to that But we also used the water bottle station in the workout room and noticed they have complimentary headphones for your workout if you forgot yours- super cool Also, the shampoo, soap and conditioner are fancier than we typically use- definitely a treat 😉

Anna Greenhill

I am very picky about hotels, especially now that a lot of them are unfortunately short staffed This hotel was very clean, the customer service was great, and all of the guests seemed happy Our room was very clean and stocked with towels, shampoo, conditioner and body wash

The complimentary breakfast was good as well 10/10 would recommend and/or book again

Jared Stump

One of the nicest Fairfield properties I’ve stayed at! Brand new and everything is top notch I stayed in a king suite, which was very spacious The furniture was beautiful and it felt like I was in someone’s home, not a hotel

The hotel gym was also very spacious and the equipment was nice and new I would go out of my way to stay here again

3. Home2 Suites Birmingham Colonnade (3-star hotel)

About this hotel

Set less than 1 mile from Interstate 459, this modern hotel is 6 miles from the Birmingham Botanical Gardens and an 8-minute walk from the Shops of Colonnade.The bright studios with a contemporary vibe offer flat-screen TVs, free Wi-Fi, and kitchenettes, plus sitting areas and desks. Suites add living areas.Breakfast and parking are free. Other amenities include an outdoor saltwater pool, a gym and a terrace with a fire pit and relaxed seating, along with a BBQ area, a pantry, a business center and a hip dining area.

Things You Need to Know

  • Guests praised the kitchenettes
  • 10 min drive to the Birmingham Zoo
  • Guests praised the large rooms but some thought they were unclean
  • Guests liked the friendly service
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Scott McClure

Very nice hotel and staff Very clean, rooms are very spacious A word of warning though and only reason I didn’t give 5 stars – if you’re someone with long hair plan on an extra hour or two to get ready if you’re showering

The water pressure of the shower is super weak, it’s like a trickle If you have long hair it will take about an hour or two to rinse the shampoo/conditioner out of your hair

Kris Macchiarola

This hotel accommodates pets (which I did not know) The hotel should have designated rooms for people with pets vs people without

My room smelled like animals and triggered my allergies immediately The staff did their best to improve my experience, but it wasn’t enough because every time I went back to the hotel, my symptoms would worsen

Jessica Modic

My husband and I stayed here for 4 months, so we know ALL the details The staff is amazing! They truly go above and beyond to make sure you have everything you need to make it feel like home Yonas brought all of my packages to my room, Nick always grabbed my garbage and towels outside my door, Desiree made sure the housekeepers even used my non toxic cleaning products! Larry made sure anything I needed fixed got taken care of and Niemah (prob spell wrong) is top notch in taking care of all hospitality services! So blessed to stay with this crew and we are sad to leave!

4. Hassinger Daniels Mansion Bed and Breakfast

About this hotel

In a Victorian-era mansion in the Five Points South Historic District, this charming bed-and-breakfast is 7 minutes’ walk from the University of Alabama at Birmingham, a mile from I-65, and 2 miles from Downtown.Genteel, individually decorated rooms and suites have Wi-Fi, cable TV and en suite bathrooms. Some quarters add sitting areas, balconies, kitchenettes and/or claw-foot tubs.Hot breakfast is served in a formal dining room featuring a chandelier. There’s also a refined lounge. Parking is available.

Things You Need to Know

  • The rooms have kitchenettes
  • 7 min drive to the Vulcan Statue
  • 15 min drive to Birmingham-Shuttlesworth
  • Guests praised the breakfast

Feedback From Real Customers

Mickie Mitre

Truly a special and unique place! As a return guest, we are just as awestruck at the loving attention to detail as the first visit We have lived all over the world and found Hassinger Daniel’s mansion one of the most unique places we’ve found Sheila has curated a gorgeous mansion filled with exquisite antiques filling every room each telling a different story! We loved the Southern Belle room filled with beautiful antique gowns -see if you can find the hidden wedding gown

Truly a memorable experience sleeping in a living antique filled mansion And Shelia’s gracious hospitality is not to be missed at a lovely morning Breakfast family style together We will be back again!

Chase Stiles

Let’s start with some of the negatives I’ve read in the review section… I would personally say that most of those people that complained did not pay attention to the style of bed & breakfast this is when they booked or they just like tarnishing a locally owned business’ reputationThat may sound harsh but Sheila works very hard (you can clearly tell) to ensure that people there feel welcome and comfortable She can tell you so much history about the building, surrounding area and even the city

She is very sweet and accommodating No this is not like a Holiday Inn No this is not like an air b&b or even a regular b&b That’s what makes it a fun and unique experienceThe room was great just don’t expect every commodity a hotel room would have That is the exact reason you chose this place though right? That’s what makes it great It was unlike any other stay I’ve experienced The place as a whole is very secure and I felt very safe during our stay and coming and leaving the mansion The interior was also very refreshing and visually pleasing each time we returned from our adventures (dinner, concert, bar etc)The location is also centrally located in Birmingham and pretty convenient Plenty of restaurants and shops are walkable but our particular agenda had us driving 5-10 minutes each time which was still very convenient Parking is slightly tight in the available parking but I don’t think that it’s unreasonable Again, this is a very unique property There’s not a giant hotel parking lot waiting for you hereOverall, I find it hard to write anything negative here because I am happy to see a hard working person such as Sheila do so well at something so special; restoring and preserving a mansion ALONE (her & her husband started this project together but he has since passed) and doing a damn great job on top of that We loved our stay and will definitely return if we find ourselves in Birmingham againTHANK YOU FOR THE SERVICE YOU OFFER SHEILA!-you deserve a 50 rating on google not a 43-don’t listen to the people who just need something to complain about guys, this place is a cool & fun stay-it will not have the same setup as a typical hotel but is in my personal opinion just as comfortable and more enjoyable

Belle Paniagua-Novak

Such a beautiful place to stay! I stayed in the Peacock room last night and it was lovely The bed and sheets were so comfortable! The breakfast was DELICIOUS! This was my first time ever at a B&B and I loved every moment of it The wifi was very fast and easily accessible as well

I highly recommend a stay! Next time I need a break from home I’ll be checking in again 🙂

5. Hampton Inn & Suites Birmingham-Hoover-Galleria (3-star hotel)

About this hotel

This straightforward hotel is a 10-minute walk from Riverchase Galleria mall and 13 miles from baseball games at Regions Field.The laid-back rooms include free Wi-Fi, flat-screen TVs and custom-designed beds, plus desks, microwaves, minifridges and coffeemakers. Suites add sitting areas with sofabeds, and some have whirlpool tubs.Complimentary amenities include parking, and hot breakfast or weekday breakfast bags to go. There’s also a gym and an indoor pool, as well as a business center, 3 meeting rooms and a coin-operated laundry.

Things You Need to Know

  • Guests praised the clean rooms
  • 7 min drive to Aldridge Botanical Gardens
  • One of the few hotels in the area with room service
  • Guests liked the friendly service
  • Guests mentioned lobbies 10 times
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Bryan Maloney

We arrived fairly late on a Saturday night 8/6/22 Traveling with friends they made the reservation for us and we just paid it on our card once we arrived Hotel is nice and staff at front desk seemed nice

Our room was not very clean and there was pink mold on the bathtub which made me realize it had not been cleaned or sterilized I took pictures and showed the lady at the front desk and she said she would alert the housekeeping staff (it was never cleaned while we were there) the next morning I wanted a strong coffee so I went to Starbucks which is next door and decided to get gas while I was out so that I would be ready to hit the road after breakfast I went to eat at 9:20am with breakfast ending at 10am there was no eggs, no grits, and other items were gone I asked the lady who was working the breakfast area and she stated I am sorry but it is first come first served and it is until we run out I informed her that breakfast is stated to end at 10am and it is just 9:20am and I am a paying guest just like everyone else and I should be able to eat what is offered to others It does not take much to cook grits or eggs She refused to do so and said I am sorry I am not cooking anymore We do not want there to be waste there were at least 4 other guests who came down and had the same experience I told the front desk of my experience with the pink mold, and the breakfast and I asked for a manager to call me back I did not hear anything so I called and left a message again on 8/11/22 As of 8/23/22 I still have not heard from any manager concerning my issues I assume at this point that they do not care I blog about vacations and I constantly post and download information about great places to stay on specific routes of travel I decided to wait to post a review until I knew how management was going to respond, but since they didn’t I decided to let people know this hotel is NOT a place I would stay again

Cara I Doyle

Background for context: I have been a Hilton Honors member for 21 years and consistently stay at Hampton Inn hotels This review is specifically for the Hampton Inn & Suites Birmingham-Hoover-GalleriaFrom the exterior, this hotel looks new and nice

Customer service is fine I was greeted by the front desk staff with a smile I did not receive any acknowledgement or free water for HH status, but I was tired and it was late, so I didn’t pushI’ve organized my feedback by roomFirst Room – Room 512- Large roach – did not stay long enough to inspect the room, immediately left and asked for another room But where there is one roach there is typically moreSecond Room – Room 410- Ant traps in the bathroom – a FIRST, I’ve never seen bug traps in a Hampton Inn- The thermostat did not work The AC never turned off and was going full blast,luckily I love a cold room and packed layers- There was hair on the bathroom floor (not mine)- The tub drain was clogged, so I stood in a few inches of water during the shower ​- Pink mold in the corners of the bathtubI stayed for 2 nights and was out of the room during the day until late There was no one at the front desk when I arrived at night and departed to leave any feedback I honestly was too nervous to get another room for fear it was going to be even worseAll in all I would NOT recommend this hotel 100% satisfaction is NOT guaranteed if you decide to stay here I will be visiting the area for work again and will not be staying here I’ve also notified my company of the state of this hotel, so others will not book a stay

Andy L.

The pool area was nasty and filthy The pool was really cloudy, and the whole area smelled awful Lots of trash on the floor

The hot tub was also underfilled by about 10 inches – a pretty clear indicator that it hasn’t been serviced in a long time When you turn on the jets, it just sprayed water everywhere because the water level was just at or below the jet level Normally I wouldn’t care so much, but I spent $310 for one night and had small kids who wanted to enjoy the pool area I wouldn’t let them go in the pool because it didn’t look clean or safe

6. Valley Hotel Homewood Birmingham, Curio Collection by Hilton

About this hotel

Set among shops and eateries, this sleek hotel is 2 miles from Birmingham Botanical Gardens, 3 miles from Birmingham Museum of Art in downtown Birmingham, and 7 miles from Birmingham-Shuttlesworth International Airport.Streamlined rooms with city views provide Wi-Fi and flat-screen TVs, plus minifridges and coffeemakers. The 1-bedroom suites have separate living areas with sofabeds. Room service is available.Amenities include a contemporary restaurant/bar, as well as a gym. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the rooms
  • 3 min drive to the Birmingham Zoo
  • 14 min drive to Birmingham-Shuttlesworth
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests mentioned restaurants 24 times
  • Guests praised the breakfast
  • Guests liked the bar

Feedback From Real Customers

Chuck Vine

What a gem! First time at a Valley Hotel, love what Hilton has done w/the brand Valet service was convenient & Rachel H made check-in a breeze Accommodated my high floor request without hesitation & was thrilled with her room choice

Thanks Rachel!Room had floor to ceiling windows, corner view & the bed was very comfortable Still has new hotel smell!The restaurant was very good, breakfast was excellent There’s also loads of dining options right outside (Highly recommend the Little Donkey Mexican just 2-doors down!)If only there was a pool…Highly recommend staying here!

Tokyo Blues Man

We had one of our nieces’ wedding rehearsal dinner there and many of her future in-laws and friends were staying thereAfter the rehearsal dinner, some of us decided to go down to the lobby on the first floor to sit and talkWe were not particularly being loud or obnoxious or anything

Just sitting at a hotel lounge and having conversations just like hotel guests would do Then the lady at the front desk yelled at us as if we were her students and she’s our teacher, saying that we were being too loud and that we need to quiet down because she can’t hear customers on the phoneWe didn’t say anything the first time and tried to talk little quieter Then, after about 10 minutes, the lady yelled at us again saying that we were being too loud Once again, we were not particularly being loud or obnoxious at all Just having some conversationsI just never had that kind of experience at any hotels anywhere – a front desk clerk telling (yelling at) guests to quiet down at the lobby I mean isn’t that what hotel lobby is for? For guests to sit and have conversations?Then, I tried to talk to her to see what is going on but she would not talk to me by saying that she’s too busy talking to her customers on the phoneI tried to politely ask her who’s the manager on duty is but she would not give me his/her name or the contact information – I guess I can look it up myselfBy then, we all decided that it’s not worth it and just went up to our roomsI asked her name but she kept on waving her finger while she’s talking to someone on the phone and walking away from me She was hiding her name tag with her arm so I couldn’t see her name eitherIt’s probably one of the most unpleasant experiences we’ve ever had staying at a hotelI actually don’t want to give any stars at allThe management needs to train the employees better Where is the customer service We were not there to serve them It’s the other way aroundDo not stay at this hotel

Richard M

Had dinner at the restaurant off the lobby called Ironwood kitchen Food was just ok, nothing special but the cost was extremely high for the meal Three of us with no alcohol, ran $200

00 The service was adequate Save your money as there are so many better restaurants for dinner in the area Stop there at the bar for drinks as that did look inviting

7. Grand Bohemian Hotel Mountain Brook, Autograph Collection (4-star hotel)

About this hotel

A 15-minute walk from Birmingham Zoo, this sophisticated hotel is 3 miles from the University of Alabama at Birmingham and 4 miles from the McWane Science Center.Featuring original artwork, the warm rooms offer free Wi-Fi, flat-screen TVs, minifridges and coffeemakers, as well as desks and marble bathrooms. Suites add separate living rooms. Room service is available.A rooftop restaurant with a terrace offers farm-to-table dining, and there’s also a bar. Other amenities include an outdoor pool and a gym, plus spa treatments and event space. Valet parking and breakfast are offered (fee).

Things You Need to Know

  • Guests praised the rooms
  • Walking distance to the Birmingham Botanical Gardens and the Birmingham Zoo
  • Guests liked the service
  • Guests praised the rooftop restaurant
  • Guests mentioned “botanical gardens” 11 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Natalie McMyler

Had a great staycation with a few mom friends! Spacious rooms and beautiful decor We hung out at the rooftop bar and enjoyed delicious food and drinks Our waitress Stephanie was the absolute best!Breakfast buffet the next morning was amazing

We plan to do this again!

Ben Fiedler

Very good people and wonderful food at the restaurant Otherwise: we can hear the people next door to our room and they are just taking at a normal volume, the front doors to the hotel aren’t electric, so they make it hard to enter with luggage and don’t comply with the ADA and you are never greeted by the staff when you arrive back at the hotel PS: the coffee is very bitter

Not coming back

Kimmie Mack

The hotel is really nice and I enjoyed my stay up until checkout day I was sleeping so peaceful when all of a sudden I was rudely awaken by a 915 am knock on the door from housekeeping!!! Why????? This is so tacky to have housekeeping knock on doors!! I know when to checkout!!! Now I have a pounding headache because of this rude awakening!!!

8. Holiday Inn Birmingham – Hoover, an IHG Hotel (3-star hotel)

About this hotel

Overlooking Paradise Lake and a 2-minute drive from I-459, this contemporary hotel is 15 miles from the historic attractions of downtown Birmingham.Modern rooms come with flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces with pull-out sofas and dining tables.The facility also offers an American restaurant (where kids 12 and under eat free), indoor pool and fitness center, plus a business center and free parking.

Things You Need to Know

  • 7 min drive to Regions Park
  • One of the few hotels in the area with room service
  • Some guests complained about the furniture but others praised the beds
  • Guests praised the friendly service
  • Guests praised the American restaurant
  • Guests mentioned lobbies 11 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Darla Jones

Due to being shorthanded we had a little wait for our rooms but Kevin at the front desk was wonderful! Apologized about the room not being ready and offered us a cool drink while we waited He got us into the room as soon as it was ready and it was a really nice one Despite being shorthanded it was still a very clean and comfortable hotel

Highly recommend!

Sandra Bair

I booked this hotel for my grandson who was at a wrestling tournament He said the hotel was ok

that it was comparable to a Comfort Inn We thought the breakfast was included like it typically is at a Holiday Inn but the cost for breakfast was $15 which was too steep for breakfast when you can go just about anywhere and get breakfast cheaper than that The cost of the room was already over $200 and to ask to pay for breakfast as well was I thought too much with the hotel not being anything special I will not recommend anyone staying here

kay richards

This hotel does not reflect the clean standards expected from an IHG property Carpet was filthy, and bathroom was not thoroughly cleaned, upolstery was terribly stained and looked worn out Front desk often left unmanned, while clerk is outside on personal phone

I will not stay at this property again and will be more cautious when selecting IHG properties moving forward For years they have been my go to for the cleanliness and comfort, but in these times I cannot compromise on the cleanliness of my rooms while travelling

9. Drury Inn & Suites Birmingham Grandview (3-star hotel)

About this hotel

Off Interstate 459, this modern hotel is 5 miles from the Birmingham Botanical Gardens, and 10 miles from both the Birmingham Civil Rights Institute and the Alabama Jazz Hall of Fame.The laid-back rooms offer desks, free Wi-Fi and flat-screen TVs. They also have microwaves, minifridges and coffeemakers. Suites add separate living areas with pull-out sofas.Free hot breakfast and evening appetizers and drinks are offered, as well as popcorn and soda in the lobby. Additional amenities include a 24-hour exercise room, an indoor/outdoor pool and a hot tub.

Things You Need to Know

  • 12 min drive to the Birmingham Zoo
  • Guests praised the large, clean rooms but some complained about the air conditioning
  • Guests praised the friendly, professional service
  • Guests mentioned “popcorn” 16 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Tyler Williamson

This is a very nice hotel I travel all over the country for work, so I’m constantly in different hotels, and this is definitely one of the better ones I’ve been in The rooms are very nice, comfortable, and kept very clean

The whole hotel is very nice and clean The staff are superbly kind and helpful, and will go out of their way to accommodate you The free breakfasts and dinners are great too It’s not fine dining, but it’s free and tasty, what more could you want? And the complimentary 3 drinks a night is a very nice touch, I always enjoyed myself at dinner

Carlos Campbell

Make sure to use Hᴏᴛᴇʟʙoʟʟʏᴄᴏm when booking your hotel This web site will compare countless booking websites and typically will have rooms much cheaper than others! You’re welcome :)! This resort is the best rated in this area

I’ve been coming here for a long time If you stay for a few days you definitely will love it I’m sure!Absolutely loved staying here Lovely warm welcome We had a suite and it was fantastic, rooms were big and had everything we needed to feel comfortable Complimentary food and 3 free drinks each Would definitely stay here again

A.N. Explores

The people that work here are so so nice and friendly They’re happy to help if you need anything Definitely made our stay that much better

While the rooms could use updating (replace chairs, & carpeting) the rooms, beds, and bathroom was spotless The beds were very comfortable I was so thankful to have a very clean room The shower has a wall hanging pump for body wash, shampoo and soap which was nice as well as a blow dryer Mini fridge and microwave inside the dresser furniture piece A good hot breakfast & dinner buffet, 3 alcoholic beverages included during the dinner, & there’s fountain sodas I don’t drink but they were so nice to make us virgin margaritas and it doesn’t count against your 3 drinks card Pop corn wasn’t good and didn’t have any butter or flavor, would be great if they could get some buttery popcorn for the next visit The hot tub has some powerful jets which felt good, and a large swimming pool that goes from inside to outside There’s a pool towel area inside to quickly grab a towel I felt very safe staying here, it’s a nice area We will definitely be back when visiting the area again

10. Hampton Inn & Suites Birmingham/280 East-Eagle Point (3-star hotel)

About this hotel

Next to the Village at Lee Branch shopping center, this modern hotel is an 8-minute walk from Eagle Point Golf Course, a 2.1-mile drive from Lunker Lake and 3 miles from Treetop Family Adventure.Casual rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels, and coffeemakers. Studio suites add living areas with pull-out sofas, microwaves and minifridges.Free perks include parking, daily hot breakfast and weekday breakfast bags to go. There’s a gym and an outdoor pool with a sundeck, plus a snack shop, a business center and meeting space.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • Guests praised the beds
  • 18 min drive to the Birmingham Zoo
  • Guests praised the friendly service
  • Guests mentioned refrigerators 20 times
  • Guests mentioned microwaves 15 times
  • The fitness center has elliptical machines

Feedback From Real Customers

A. Jennings

We go into town a little early, but our room was ready at 1pm and very clean We were very appreciative to check in early in the middle of our soccer tournament day At the end of the day we enjoyed the pool for several hours and at dinner poolside

The area was very clean The kids had some hot chocolate in the lobby on the way up to the room Thanks so much to the night staff on 8/20 that was very patient with our kiddos The gentleman at the front was so kind and helpfulOur room was very clean The beds were cozy and the air conditioning was cold It was very spacious for my daughter and I The bathroom area was also very cleanBreakfast the next day started at 7, but hot coffee was available at 615 The breakfast area was crowded but there was mostly enough seating for everyone Yogurt, breads, eggs, sausage, waffles, fresh blueberries, and waffles were availableWe had a great stay Thanks so much!

Amy LaBellarte

Had a wonderful stay there! We traveled from Chicago so my daughter could visit friends in the area Got there on Thursday night and the girl behind the desk was very nice Rooms were exceptionally clean

We stayed til Saturday morning and then traveled on to Louisiana for a wrestling show my husband was working On our way back from Louisiana we had to stop back to drop a friend off and we had no problems staying there again The guy behind the desk this time went above and beyond to accommodate us He saw I had knee brace on and offered me a wheelchair to get up to our room Rooms again were exceptionally clean Such a nice place to stay My family and I have decided that the next time we visit we will definitely stay there again

Shawanda Thompson Chapman

The hotel was ok and some the staff were nice However PLEASE pay attention the your credit card statement once you’ve checked out My card was charged FIVE times for ONE room

Once contacted the manager on duty apologized but was uninterested in explaining why or how this had happened He asked if I give five days and call back to see if the charges were gone Just horrible in my opinion I’m a Hilton Honors member and he offered nothing for the inconvenience that this has caused me

11. DoubleTree by Hilton Birmingham Perimeter Park (4-star hotel)

About this hotel

Next to casual eateries off U.S. Highway 280 and I-459, this laid-back hotel is 6 miles from Birmingham Zoo and 2 miles from The Summit Birmingham, an upscale shopping center.The relaxed rooms offer free Wi-Fi, flat-screen TVs and minifridges. Suites add living rooms. Room service is available.A shopping center shuttle is complimentary. Breakfast is available for a fee. Other amenities include a fitness center, a cafe and a lobby bar, plus an outdoor pool with a sundeck.

Things You Need to Know

  • 10 min drive to the Birmingham Zoo
  • One of the few hotels in the area with room service
  • Some guests complained about the kitchenettes
  • Some guests complained about the bathrooms
  • Guests mentioned the service is friendly
  • Guests mentioned lobbies 19 times
  • Guests mentioned “Housekeeping” 18 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Devon Ross

Overall stay was pretty good The A/C in the room could have been a little more cooler it was kind of muggy The bar was great, the bartenders were friendly especially the woman on the weekend with the darker hair didn’t get her name

The breakfast was amazing 😊 The breakfast staff are great and heartwarming ❤️, especially Lisa, Loretta and Jen They always gave great service and did a great job taking care of the breakfast buffet Thank you 🙏

Ralph Andrada

The staff here is very polite and welcomingThe breakfast is very good with an excellent varietyRoom I was in is clean, spacious and very welcoming

Has that nice traditional hotel feel that I loveSo far in my life I’ve never had a bad experience with a Hilton HotelIf I’m in Birmingham again, I will come stay here again with no hesitation

A.D. Moulton

Stayed here for a weekend with my family in 2 separate double rooms Staff was friendly and accommodating Breakfast buffet was nice although about $17 per person, with the buffet you have people still serving you drinks (coffee and water) so I’m sure a large portion of that is the convenience fee

My room was clean, had a small issue in my bathroom the first night, hotel resolved within about 10 minutes Would recommend! Tons of really nice restaurants around as well

12. Candlewood Suites Alabaster, an IHG Hotel (4-star hotel)

About this hotel

Set back from the highway and overlooking woodland, this functional all-suite hotel is 2 miles from Buck Creek Park, 8 miles from Ebenezer Swamp Ecological Preserve, and 24 miles from the center of Birmingham.Understated suites feature free Wi-Fi, plus flat-screen TVs. They also come with full kitchens, plus living and dining areas. Long-stay options are available.Amenities include a gym, a snack bar, a laundry and a terrace. Parking and meeting space are available.

Things You Need to Know

  • Guests liked the rooms and praised the kitchenettes
  • 10 min drive to Corbin Farms Winery
  • Guests praised the friendly service

Feedback From Real Customers

Matthew Patterson

Top Notch establishment! I travel the country for work, so I have stayed in all sorts of hotels Candlewood is the best for a extended stay The price is never the lowest on the market and there’s a reason why

IHG hotels are always in good places, either pretty safe areas of that town if not in the safest areas so you don’t have to worry about your belongings or vehicles The services they offer you cant get other places The pantry always has home essentials and a verity of snacks and drinks as wellThat section was about Candlewood in general Now let me tell you about this hotel in Alabaster The staff is beyond nice, management is on point with questions or concerns Pets are allowed! The pantry has most basics you want, a snack or if you need Laundry detergent The rooms are not only clean, they look brand new! Since Covid lots of hotels no longer do cleaning services while the room is occupied This location does If you have questions, concerns or suggestions on the room the staff and management is always there to listenI highly recommend this location for your stay

Samantha Little

Not sure if they went thru a remodel/deep clean but this hotel was great! Did not experience issues in other reviews, and I’m very particular when it comes to hotels since I travel a lot Room was good size, clean, and had everything you needed for the kitchen The fridge freezer even makes ice so you don’t have to leave the room for that

Cool to see they had specialty appliances and games you can sign out I didn’t realize it was a pet friendly hotel until we left, the hotel doesn’t smell of pets or any musty smells Jasmin at the front desk was so nice and helpful as we had multiple people come in at different times, and she was on it!! Will stay here again!

13. Hyatt Regency Birmingham – The Wynfrey Hotel (3-star hotel)

About this hotel

Adjoining the Riverchase Galleria Mall off I-459, this sleek hotel with a smoked glass facade is 10 miles from the Robert Trent Jones Golf Trail and 19 miles from Birmingham-Shuttlesworth International Airport.Upscale rooms feature coffeemakers and minifridges, plus 42-inch flat-screen TVs and free WiFi. Club-level rooms add exclusive lounge access with inclusive evening snacks. Suites come with living/dining rooms. Room service is offered.An airport shuttle is complimentary. There’s a casual restaurant and bar. Other amenities include a seasonal rooftop pool and hot tub, a 24-hour gym and direct mall access. Parking is available for a fee.

Things You Need to Know

  • Guests praised the beds
  • 7 min drive to Aldridge Botanical Gardens
  • Guests praised the clean rooms but some complained about the kitchenettes
  • Guests liked that this hotel is near shopping
  • Guests liked the friendly service
  • Guests mentioned lobbies 30 times
  • Guests mentioned “shopping malls” 134 times
  • Guests praised the views

Feedback From Real Customers

Kanique Mighty-Nugent

We spent a night at this hotel with my child’s school for a class trip The hotel is attached to the mall so that’s was a great perk and the pool and hot tub was really nice Rooms were spacious and clean with a fridge and a decent size bathroom

What was really amazing about this hotel though was the service Everyone was so friendly and helpful, specifically Antoine Longmire who went above and beyond to make sure we got some breakfast, which the buffet was delicious, before heading out the morning we checked out Thank you so much and we appreciate you

shawnna mimms

My Overall experience here was okay The staff was friendly and did there best to accomdate esp because there was a lot going on I was there for a huge bowling tournament

The breakfast was okay but i found hair in my food and threw it out and went out for breakfast The rooms was okay I feel there should be microwaves in the rooms so you don’t have to go all the way downstairs to the lobby to heat up anything I feel there should be vending machines on each floor Also, there were no bathrobes in the room, no in room charger based on a list of what was supposed to be in the room The wifi went down in the middle of a zoom call and had to get it over ride to get back into my meeting The plus side was there was a mall which help to just let the time go by In all the hotel was okay I don’t think I would be staying there again To charge for parking i feel is not needed since your paying for breakfast and all meals and snacks if needed The location is okay but need a car to get around to get food if need be As mentioned it was okay

Kate E. Marshall

Pros: comfy beds, good sized rooms Cons: the fitness center is entirely inadequate Cardio machines need repair and/or replacement and more weights and machines are needed for this hotel to state that it has a gym on site (don’t expect much)

The rooms are not clean (lots of dust, baseboards haven’t been touched in months, smears on tables) The towels are raw and retain stains from the prior guests, and there’s an abundance of a lack of TLC around the building (shoddy repair work, deep cracks on the elevator floor, dirty floors in gym)

14. Sonesta ES Suites Birmingham (3-star hotel)

About this hotel

Off US-280, this modern, all-suite hotel is a 7.4-mile drive from both Birmingham Botanical Gardens and the Birmingham Zoo.Bright rooms, ranging from studios to bi-level 2-bedroom suites come with granite-topped fully equipped kitchens and free WiFi, as well as pull-out sofas, desks and flat-screens. Some suites add fireplaces.There’s a free hot breakfast and weekday evening social with snacks, as well as a grocery delivery service and 24/7 convenience store. Other amenities include an outdoor pool, a fitness center and a sports court, plus a lounge with a fireplace and a patio with a fire pit. A business center and event space are available.

Things You Need to Know

  • Guests praised the beds and the kitchenettes
  • 13 min drive to Jemison Park
  • Guests mentioned the rooms are large but unclean
  • Guests praised the outdoor pool

Feedback From Real Customers

Chelsea Rand

Let me start by saying this was my first time staying at a place like this! When I pulled up I thought it was an apartment complex not a “hotel” per say! But it was nice and perfect for a family trip The staff that we came in contact with our first night there for check in were AMAZING I can’t remember her name but she just started recently! She was bubbly and very sweet and made me excited to get a room there But the staff the next day not so much! Our shower was TERRIBLE! The shower head was broken all the way off and the water shot out with very high pressure and it was crooked!! It was pretty rough and when I brought it up at the desk I was told by the change of staff that all they could do was tell maintenance about it

That was the sour part of the trip! Besides that everything else was fine

Tiffany Manes

The room was not cleaned from the people before us Trash in the trash can, skid marks in the toilet, and beds not made up We showed up with 4 tired kids I made up the beds myself and just dealt with it for the night

Too tired to make a fuss, but I had to write a review to warn others Also the locks on the door were broken The deadbolt didn’t work and the top bar lock was broken off, so we slept with a chair under the doorknob and the couch pushed up against it We got the 2 bedroom suite for $100 The beds were very comfortable The front desk was very nice when we checked in There is no breakfast though so don’t count on that

Tokyo Blues Man

Booked a room for my boss that came from Japan on my credit card Then, when I checked him in, my boss presented his credit card and told the clerk to charge his credit card and not mineWell, what do you know! They charged his room on both of our credit cards – they double charged us!I called and requested them to reimburse/credit my card and the same clerk said “no problem”

A month later, it was never credited So, I called again and they gave me a run-around So, I had to call the head office And they gave me a run-around, too So, I had to deal with my credit card company, and by then, they told me it was too late to do anything about itI used to refer this hotel to all of the people visiting from Japan but NO MORE I will NOT use this hotel ever again!

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *