5 star hotels in Chino, CA

1. SpringHill Suites by Marriott Ontario Airport/Rancho Cucamonga (2-star hotel)

About this hotel

Less than a mile from Ontario International Airport, this unpretentious airport hotel is 2 miles from Cucamonga-Guasti Regional Park and 3 miles from Scandia Ontario.Down-to-earth rooms provide free Wi-Fi, flat-screen TVs and minifridges, as well as microwaves, tea and coffeemakers, and en suite bathrooms. Some rooms can sleep up to 5 guests.Complimentary amenities include parking, and breakfast served in a bright dining area. There’s also an outdoor pool and a fitness center.

Things You Need to Know

  • Guests praised the down-to-earth rooms
  • 9 min drive to Cucamonga-Guasti Regional Park
  • Guests praised the friendly service
  • Guests liked the beds, mentioned 23 times in reviews
  • Guests mentioned showers 10 times
  • The fitness center has weight machines and free weights

Feedback From Real Customers

Veronica Arias

Great Customer Service! Great Staff! And a nice place to stay I reached out to this Hotel Following a terrible experience I had at a different Hotel and Jeff at the front desk was so helpful and Kind I truly appreciate the time he took to answer my questions as best he could before I even booked my stay

Jeff was also there when I finally checked in and was very kind, helpful and knowledgeable The morning front desk staff was so friendly and kind The Gentleman tending the Breakfast area was very nice and worked diligently to keep the area clean and food stocked Very pleasant experience I’ll definitely recommend and stay here again

elisa guevara

Front desk was friendly Overall good experience I asked twice for housekeeping to just pass the vacuum and clean our bathroom and all she did was clean it with our Kleenex box! Didn’t even pass the vacuum! I don’t understand why they offer the service if they aren’t going to do it right! Really disappointed I’ve stayed at others Marriotts in L

A and this is by far the worst when it comes to cleaning The breakfast gentleman was very polite and he deserves 5 stars he helped us get what we needed every morning The area was also very clean thanks to him!

Melinda Roldan

Housekeeping is supposed to clean every 4 days, I’ve asked twice, still not done, it’s now been 7 days Bathroom in the lobby did not have soap for 3 days even after requesting it and no toilet paper Housekeeping took my door dash order, probably though it was trash, and hotel did nothing to resolve

Hallways are dirty The Staff is nice though, and the rooms are average I typically love Marriotts, I travel a lot for work and stay at different ones, often I don’t know if they are short staffed or need better training? I’m not impressed with this place, highly disappointed

2. Ontario Airport Hotel & Conference Center (3-star hotel)

About this hotel

A half-mile from I-10, this polished, high-rise hotel is also 2.2 miles from both the Ontario International Airport and the Ontario Convention Center.Bright, airy rooms offer free Wi-Fi and flat-screen TVs, plus work desks and coffeemakers. Suites add minifridges, and living and dining areas; some have balconies with views of the San Gabriel Mountains.Parking is free. The on-site restaurant and bar serves breakfast and dinner. There’s also an Internet cafe, a heated outdoor pool and a hot tub, plus business and fitness centers.

Things You Need to Know

  • 7 min drive to Cucamonga-Guasti Regional Park
  • One of the few hotels in the area with room service
  • Guests praised the beds but some complained about the kitchenettes
  • Guests disliked the microwaves, mentioned 20 times in reviews
  • Guests mentioned lobbies 42 times
  • Guests praised the views
  • Guests praised the outdoor pool
  • Guests praised the bar

Feedback From Real Customers

J Perkins

Stayed here with my son for a weekend He’s really big on staying at nice hotels and giving me his feedback on what he liked and doesn’t like at every place we’ve checked in to He gave this place an 8 out of 10

The room was nice but not sure how often they clean the carpet I had to wipe my feet off with a washcloth from time to time as they would get dirty walking barefoot in the room Bed was comfortable and the air conditioner worked wonderfully There were some areas throughout the hotel that needed some TLC but overall the place was nice All staff members I came in contact with were awesome, super nice and very accommodating which to me is very important

Jason L

This place has really gone downhill the last couple years Stains on the floor and the curtains The outside of the hotel isn’t kept up at all

Weeds growing out of the pavement and debris everywhere Towels and linens are old and wornOur room keys were deactivated early so we got locked out of our room and had to make a trip to the front deskHousekeeping had to be requested at the front desk We requested after our first and second nights but they never came Had to ask for towels every night because of this as the pile of dirty towels in our bathroom grew and grew because of no housekeepingOn the bright side the bed was OK and it is a quiet location with the window closed

Ruben Hilario

I love this place especially on the 9amd tenth floors they have the jumbo rooms with the double doors super fancy There staff is not the greatest and somehow thex always manage to screw with the deposit The hotel itself is a diamond in the rough

Priced very fairly They have a bar and restaurant as well with decent food A bit over priced Beds are nice and soft pillows are great overall its a 8 of 10 Great pool and hot tub

3. Holiday Inn Ontario Airport (3-star hotel)

About this hotel

Located 1.4 miles from the LA/Ontario airport, this modern hotel is a 2-minute walk from the convention center. It’s 3 miles from the Citizens Business Bank arena and Ontario Mills mall, as well as 8 miles from the Auto Club speedway and 8.5 miles from the Claremont colleges.Contemporary rooms have minifridges, microwaves, desks, cable TV and free WiFi; kids 19 and under stay free with an adult.A sleek restaurant/bar serves breakfast and dinner; kids 12 and under eat free. Amenities include an outdoor pool, hot tub, fitness center, business center, 2 meeting rooms and free parking.

Things You Need to Know

  • The rooms have TVs
  • 11 min drive to Cucamonga-Guasti Regional Park
  • Some guests disliked the kitchenettes
  • Some guests disliked the unclean bathrooms
  • Guests liked the professional service

Feedback From Real Customers

El Gallo

I didn’t actually stay, I had a meeting with A Client and It was Very Nice Clean and Quiet Lobby was Nice And Clean

Staff was A bit Rude, My Client told Me they did Not want to shuttle him to the Airport after 930 am because shuttles stopped at that time, not sure if that’s true or Not, but It would Be somewhat inconvenient to have to walk to the Airport with Any Luggage or whatnot But, whatever All in All A Nice Hotel I Always love the Suites with the Jacuzzis, definitely a Must for those romantic Nights whether with A Lover Or Whosoever Your into

V Mack

Room was hot each night We were there 3 nights I asked for 2 beds with registration, I only had 1 bed

They were sold out I couldn’t get a room with 2 beds The sofa sleeper should be given too the homeless It had a very thin mattress with a hard metal frame to sleep on It was terrible The cushions on the sofa were very worn They were not up to expectations

Edgardo Venegas

This location was great I didn’t heard any plane or cars from freeway, but, neighbors noise is a bit uncomfortable if they stay awake till late 😆Room was nice, but, I need to say this

the restroom vapor extractor doesn’t work Sorry guys!Overall a nice-safe-affordable place to stay🌟🙏🏽✌🏽

4. Best Western Pine Tree Motel (2-star hotel)

About this hotel

Set 6 miles from the Fox Theater Pomona, this relaxed motel is also 7 miles from the Rancho Santa Ana Botanic Garden and 9 miles from Prado Regional Park.Warm rooms have free Wi-Fi, flat-screen TVs, desks and coffeemakers. Upgraded rooms add patios or balconies with lawn or pool views.Amenities include free continental breakfast and parking. There’s also business center and a palm tree–lined outdoor pool.

Things You Need to Know

  • Guests praised the clean rooms, which have coffee makers
  • 12 min drive to Ontario Museum of History & Art
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

kacy Porter

Been going there for the past two years,,, great rooms, no odors, sheets and pillows are always clean, bathroom clean(no hair or spots) always quiet, security, grounds very well kept, quite accessible to food etc,,,, great value for truckers

The staff is cool and always helpful, Nate is awesome The only place I will stay at when I am in the LA area

5. Holiday Inn Express & Suites Ontario Airport-Mills Mall, an IHG Hotel (3-star hotel)

About this hotel

In a commercial area, this laid-back hotel is 1 mile from live music and sports at the Citizens Business Bank Arena, and 2 miles from Ontario International Airport.Warmly decorated rooms feature free Wi-Fi, flat-screen TVs, microwaves and minifridges, plus tea and coffeemaking equipment. Suites add sitting areas; some have whirlpool tubs.Breakfast, parking and an airport shuttle are complimentary. There’s an outdoor pool, a hot tub and a gym, plus a business center.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 11 min drive to Joseph Filippi Winery & Vineyards
  • Guests liked the friendly service, which has a concierge
  • Guests praised the restaurant

Feedback From Real Customers

C Bland

Wonderful hotel! I am a IHG member and stay at a lot of Holiday Inn Express hotels This location has excellent customer service, immaculate rooms, a great breakfast, 24 hour coffee in the lobby, and good parking Conveniently located near the freeway and many restaurants

Great beds and room was quiet, I got great rest during my three night stay I accidentally dropped my prescription glasses without realizing it while moving my luggage The front desk receptionist was instrumental in helping me locate them Very grateful for such extraordinary customer service Highly recommend this hotel when staying in the area

6. Courtyard by Marriott Ontario Rancho Cucamonga (3-star hotel)

About this hotel

This straightforward hotel is 1 miles from Empire Lakes Golf Course and 4.7 miles from the Auto Club Speedway.Contemporary rooms offer free WiFi, desks, flat-screen TVs with premium cable channels, minifridges and coffeemakers. Suites add separate living areas and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and a meeting room. Other amenities include an indoor pool and a whirlpool, an exercise room and free on-site parking.

Things You Need to Know

  • The rooms have kitchenettes
  • 11 min drive to Joseph Filippi Winery & Vineyards
  • Guests liked the service
  • Guests mentioned “Bistro” 14 times
  • Guests mentioned “shopping malls” 12 times
  • The fitness center has weight machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Jackie Fiedler

Very frequently employees at the front desk, seemed to take a lot of pride in their jobs!Nice views from the room and I enjoy the option to open the door to the small patioRoom was a little dated, but it was a nice hotel Lots of food options near by and a good location

Would stay again!

Hector Soto

Had to change rooms 3 times, first two the A/C did not work, third room the sink only had hot water (that burned my hand when I turned it on to wash my hands) and no water pressure in the shower The nice receptionist gave upgraded me to a suite after two hours of room changing Service and location is great, the staff apologized for the trouble I went through and helped me out

Hotel needs maintenance and quality control badly Side details, no complementary breakfast and they charge for parking

Chad W.

We arrived around 1150pm on a Saturday The first room we entered had a smell, sort of a pet / smoke smell covered by carpet cleaning chemical smellFront desk lady was accommodating and gave a second room

This room we were given had not been cleaned The bed was unmade, towels wet and by the front door as you walked in, the trash can was fullI tried to iron my shorts and the iron did not work I went to the from desk to get a working iron The front desk representative gave me a iron that was in a cabinet behind the desk I got back to my room and this iron did not work either I took both down to the front desk to let them know that both don’t work The same man then said he would bring me a new one I recieved a new one within 5 minutesThe TV is cutting in and out like we are in a storm The signal seems to be weak or broken every 15-60 seconds and the screen goes black for one second Room 430Overall this has been the worst the facility looked in the several years I have been coming to this Marriot location Carpets in the elevators are super dirty Carpets in the hallways have never had so many items not vacuumed up The hotel went to soaps in the shower vs the small versions The soap holders look like they were installed by a unprofessional handyman The caulk looks like a motel 6 or below when these were installed; no quality control at all

7. Element Ontario

  • Address: 900 Via Piemonte, Ontario, CA 91764
  • Phone: (909) 360-0010
  • Ratings: 4.1 (143 reviews) Very good
  • Website : Element Ontario
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Informal all-suite hotel featuring an outdoor pool, a 24-hour gym & a snack shop.

About this hotel

This laid-back all-suite hotel across from the Toyota Arena is 2 miles from Ontario International Airport, 6 miles from Auto Club Speedway and 18 miles from Mount Baldy.Informal studios feature kitchenettes and sofabeds, as well as Wi-Fi and flat-screen TVs. The 1- and 4-bedroom suites have full kitchens and separate living rooms.Amenities include an outdoor pool, a 24-hour gym and a snack shop. Breakfast, parking and meeting space are also available.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 8 min drive to Cucamonga-Guasti Regional Park
  • The fitness center has weight machines

Feedback From Real Customers

JR B

Really love the vibe of Element Hotel! Had previous experience in another State Enjoyed all my stays, including these recent 3 days on this one I liked the overall cleanliness of the reception area, breakfast hall, & the suite

Room was clean, bed was comfortable, & it’s quiet Only thing I didn’t like, they didn’t have the sheets ready for the pull out sofa-bed Twas a late check in & should have been available in the room But breakfast was good, varies each day & got sliced fresh fruits & berries Area feels safe There’s a nearby shopping mall Of course staff was helpful, pleasant & friendly

Jasmine Kay

This hotel is without a doubt the best hotel I have stayed at in a long time Even better than resorts! The hotel is very modern and extremely clean 1 bedroom suite is basically a 1 bedroom apartment, has everything you need! Full kitchen, cabinets, spacious bathroom, COMFORTABLE BED, flat screen TVs, huge fridge, free parking, very comfortable clean pool to grab some sun, coffee available all day and washer dryer

Hotel is cleaned regularly and I have had zero issues since staying here Extended our stay 4 more nights because it’s just so comfy hereHIGHLY RECOMMEND AND PRICE IS VERY REASONABLE EXPEDIA COST WAS ABOUT $210 per night

Joe Spaniak

I was supposed to land in Vegas and got diverted to Ontario at 2 AM Alex, (he should get a promotion) who worked the overnight front desk last night into this morning was extremely helpful getting me a room on 0 notice and when there was a rush of other passengers to get a room, this was the 3rd place I called and he quickly found me a very nice room at an affordable rate The ambiance of the hotel is great, beautiful lobby, pool, entrance, etc

room was very good, sheets and bed were comfy and the shower was excellent Overall extremely happy with my stay and if I find myself in Ontario again this would be my hotel of choice

8. Aloft Ontario-Rancho Cucamonga (3-star hotel)

About this hotel

This contemporary hotel is 2 miles from both Ontario International Airport and Cucamonga–Guasti Regional Park. It’s 3 miles from the 1915 Cucamonga Service Station along Route 66.Modern rooms with mountain views have flat-screen TVs with plug-and-play hubs, free Wi-Fi, and desks with ergonomic chairs, along with coffeemakers and minifridges. Dogs receive courtesy treats and toys, plus beds and bowls (fee).An airy lobby has check-in kiosks, a fireplace and a pool table. Amenities consist of a market and a hip cocktail bar serving snacks to go, plus a 24/7 gym and an outdoor pool. Parking is available. Breakfast is offered for a fee.

Things You Need to Know

  • Guests praised the rooms
  • 7 min drive to Cucamonga-Guasti Regional Park
  • Guests praised the beds but some complained about the air conditioning
  • Guests mentioned the service is friendly
  • Guests mentioned lobbies 36 times
  • Guests mentioned “Billiard table” 24 times
  • Guests praised the fitness center
  • Guests liked the outdoor pool

Feedback From Real Customers

windie villanueva

This hotel was perfect for our soccer team There is outdoor space around the pool to hangout and play cornhole and jenga The rooms size were nice and big for a hotel room

Plus there is laundry available to wash uniforms at night The staff was very accommodating and patient with our group, even when we got a little loud in the bar area I would definitely stay here again and recommend this hotel for team or groups

dan jobe

The lounge inside the Alot hotel in Rancho Cucamonga is a good place to grab a quick drink and chill for a bit Anthony the bartender can make you any drink your heart’s desire He’s got a friendly personality and he really goes the extra mile to make you feel comfortable

Whether you’re sitting inside or chilling outside by the pool he never forgets about you and is always checking to see if there’s anything else he can do

9. Fairfield Inn & Suites by Marriott Ontario Rancho Cucamonga (2-star hotel)

About this hotel

Set near casual eateries off Interstate 15, this informal hotel is a 15-minute walk from high-end shopping at Ontario Mills mall, and 6 miles from car races at the Auto Club Speedway.Featuring pillow-top mattresses, the unfussy, bright rooms offer free Wi-Fi and flat-screen TVs with premium movie channels. All have microwaves, minifridges and coffeemakers. Some sleep up to 4 people. Suites add separate living areas; some provide pull-out sofas. Cribs are available.Complimentary amenities include parking, and breakfast served in a colorful dining room. There’s a 24/7 convenience store, a heated outdoor pool and a 24-hour gym.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the bathrooms
  • 11 min drive to Joseph Filippi Winery & Vineyards
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the fitness center

Feedback From Real Customers

LYZA L

By far the cleanest hotel in the area I stayed at all the new hotels in the area that have opened in the past few years and this is the only hotel that is consistently clean! Everytime I stay at a hotel, I clean right when I get in especially during covid time That’s how I can tell this place is clean

That’s most important to me vs the amenities because I stay in the room most of the time when I’m at the hotel The gym is nice as well The pool is small, but we don’t go there for that Breakfast is pre packaged breakfast sandwiches, cereal, oatmeal etc The workers, from front desk to house keeping are always pleasant here The rooms are spacious if you get the suite rooms I like that there are 2 tvs in case someone wants to watch something else The area is safe as it’s right next to CHP and it’s close to Ontario Mills and all the other shopping This is my go to hotel and will continue going back here

Jay Cox

Door to back parking is still broken from last stay Been broken for 5 weeks that I know of Front parking jammed since door broken in back

Breakfast is frozen plastic wrapped food and put in heated storage containers Coffee pots have been empty at timed and full of grounds in my cup when I get some Only one coffee in room and one coffee condiments in room Had to go down for a cup of grounds for a 2nd cup

Brook Scheisse

My room was left unlocked and the door was ajar when I got back from workThe front desk didn’t believe me, and did nothingRoom service left dirty coffee filters in my coffee maker

They only clean every other day and only put one caffinated coffee in the room When I asked the front desk at check in they said there were 2

10. Residence Inn by Marriott Ontario Airport (3-star hotel)

About this hotel

Off Highway 10, this relaxed all-suite hotel is 2 miles from the LA/Ontario International Airport and 8 miles from Auto Club Speedway car racing track.Unfussy studios and 1- to 2-bedroom suites feature bright accent walls, and offer free Wi-Fi and flat-screen TVs. All have kitchens, and sitting areas with pull-out sofas. Upgraded suites add living rooms and/or fireplaces.Complimentary amenities include hot breakfast, and regular evening socials with snacks and drinks. There’s also a barbecue area, a convenience store, a fitness room, an outdoor pool and a hot tub. Coin-operated laundry facilities are on-site.

Things You Need to Know

  • Guests liked the rooms, which have kitchenettes
  • 9 min drive to Ontario Museum of History & Art
  • Guests praised the service, which has a concierge
  • Guests liked the restaurant
  • The fitness center has elliptical machines and treadmills
  • Guests praised the outdoor pool
  • Guests praised the bar

Feedback From Real Customers

adrienne rabick

Great location Full kitchen Friendly staff

We had to move the table next to the bed because it made it a tight squeeze getting to the hall to the bathroom We were disappointed to find out the hot tub has not worked for the past year Marriott, please don’t advertise a hotel as having a hit tub when it’s been broken for a year We drove 7 hours yesterday and walked over 5 miles today We got into our swimsuits and walked to the hot tub to find it covered and asked staff about it

Laurie D

As long as you don’t want your room cleaned, you’ll be fine I requested on two separate occassions to have maid service Was told by the front desk I was put on the schedule

Did it ever happen? No no one even came to take out the trash or remove towels I had to put trash outside the room, and I’ve had a growing pile of towels for the last few days now That’s kind of ridiculous when hotels have a whole department dedicated to cleaning Sad part is the parking lot wasn’t even that full so it’s not like they were swamped I will not be staying at this location again due to this issue Not having trash taken out or towels removed is bare minimum service I requested it twice and it wasn’t important enough to honor

Brandon Youngman

I recently stayed here for 12 days for work My company paid for the room prior to my arrival and the front desk said they just needed to put my card on file for incidentals and would not be charged However when I left I noticed multiple charges totally up to $2,000 on my credit card

I called multiple times and they kept saying they were going to send the change of payment authorization to me and to the company on multiple occasions and have never received a single email*update, finally after several weeks I was able to get a hold of a knowledgeable manager that was willing to resolve the issue and I got refunded Still will not be staying here again

11. Sheraton Ontario Airport Hotel (3-star hotel)

About this hotel

Off the San Bernardino Freeway, this informal hotel is 4 miles from shopping at Ontario Mills and 5 miles from LA/Ontario International Airport.Relaxed rooms have WiFi (fee), flat-screen TVs, desks and coffeemakers. Suites add separate living areas. Club quarters offer free WiFi, and access to a lounge with perks such as continental breakfast, all-day snacks and afternoon appetizers.Parking and a 24-hour airport shuttle are both free. Other amenities include grill restaurant with a bar, as well as a fitness center, a hot tub and an outdoor heated pool. There are 7 meeting rooms, plus a business center.

Things You Need to Know

  • 8 min drive to Ontario Museum of History & Art
  • One of the few hotels in the area with room service
  • Guests liked the friendly service
  • Guests mentioned microwaves 13 times
  • Guests mentioned refrigerators 20 times
  • The fitness center has weight machines and treadmills
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Ron Lovell

I came with 20 college students, the location was excellent for the convention center, the staff was excellent, breakfast great too Rooms are clean and comfortable and appeared to be recently Remodeled

Area is close to a lot of excellent food choices from fast food to sit down dining Plenty of parking, and a circle k right next door Freeway access right next to them, but you can see out of the windows there is a homeless encampment, so the city needs to take care of that

Patricia Katzman

When we are vacationing in Palm Springs every March we like to fly into Ontario International Airport & stay our first night before & last night after our vacation at the Sheraton Ontario Airport location Shuttle service to & from offered

Friendly check in Rooms have comfortable beds & nice amenities The Orchard restaurant on-site has an excellent offering of very good food We have never been disappointed Last night we shared a Cobb Salad & Garlic Bread Sergio was so pleasant as our server at the bar Hope to be back next year

Marissa W

This was my second time staying at this location(room 515) This time I booked directly through the hotel and got a really good rate!Positives:Friendly Staff/front deskClean room/bathroomLocated next to multiple restaurantsPretty quiet locationPlenty of towelsThey had my extra pillows that I requestedThis location just may be my go to when I’m in the area

12. Fairfield Inn & Suites by Marriott Riverside Corona/Norco (2-star hotel)

About this hotel

Set 3 miles from the George Ingalls Equestrian Event Center, this straightforward hotel off I-15 is also 13 miles from California Citrus State Historic Park.The bright, unfussy rooms come with free Wi-Fi and flat-screen TVs, along with coffeemakers, microwaves and minifridges. Suites add separate living rooms with pull-out sofas; some have kitchenettes.Freebies include parking and hot breakfast. There’s a heated outdoor pool, a sundeck, and a patio with fire pits, as well as a gym, a convenience store and 2 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms, which have coffee makers
  • 8 min drive to Pumpkin Rock
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • One of the few hotels in the area with a fitness center

Feedback From Real Customers

Mel C-Smith

Location was good for where I needed to go The staff was nice Their little market was bare

I was thankful I only had to stay for one night because the rooms were not the best I had to switch rooms because the AC in the first room didn’t work and the temperature in the room was 80+ degrees The second room was ok The bathroom counter was either stained or not cleaned or both I wore shower shoes and made sure not to walk around with bare feet Also, both rooms smelled odd I will not stay here again

CasaDe Piña

Fourth trip this year Gym is good The employees are so attentive, the location is convenient to where I am growing business opportunities

Restaurants, shopping, parks, trails and LA Fitness Fairfield is so clean, affordable and a repeat stayTrip 5, another easy check in even though I arrived late in the evening 🤩Front counter attendant was super nice Room was clean, cool, and I really like how the tv plays the welcome music

Melissa Carrasco

I would give it a 0 if I could! Worst hotel stay- you ask for room service (cleaning) and it rarely gets done They keep apologizing and say next day it’ll get done and still doesn’t Even when they clean my room it was not all clean

My room was actually left open and I asked for days about who had access to my room that day they said it was being investigated but I didn’t see anything being done Fridge stops working randomly Upstairs hallways smell and are hot

13. Hilton Garden Inn Ontario/Rancho Cucamonga (3-star hotel)

About this hotel

A 4-minute drive from the intersection of Interstate 10 and Interstate 15, this straightforward hotel is 4.3 miles from LA/Ontario International Airport and the Ontario Convention Center.All rooms offer traditional decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi. Suites add pull-out sofas and whirlpool tubs.A buffet or cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, a relaxed bar and a 24/7 convenience store. Other amenities include a fitness center and indoor pool, plus 3 meeting rooms and a business center.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • The rooms have kitchenettes
  • 11 min drive to Cucamonga-Guasti Regional Park
  • One of the few hotels in the area with room service
  • Guests praised the service
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an indoor pool
  • Guests praised the relaxed bar

Feedback From Real Customers

Carol Berdrow

The room was “nice’ Clean Breakfast was ok

The hotel charges boo coo bucks for room but you get service every 3 days with no credit to account We were there when children were running around kicking soccer “sackies> not to mention running up and down the hallways/elevators but this is not the staffs fault Parents who do not have acceptable expectations I will check out other local hotels before staying here again Bed was ok by the way

James Craig

The rooms are very clean and comfortable, and everyone is very helpful and friendly Also, the breakfast is very tastyJermaine, Marissa, Tricia, Daniel, and Rengie all made my last stay very comfortable and enjoyable

kevin chan

Really enjoyed my stay here The location is great, there’s plenty of food and shopping walking distance from the hotel, and parking is plentiful and easy The staff was very friendly and helpful

Checking in was a breeze and the person who checked me in was incredibly welcoming and friendlyThe room and hotel was well maintained and clean I didn’t have a chance to use the indoor pool or jacuzzi but it looked very pleasant, I will hopefully have a chance to next time I’m here

14. Hampton Inn & Suites Chino Hills (3-star hotel)

About this hotel

Off Highway 71, this straightforward hotel fronted by palm trees is 9 miles from Planes of Fame Air Museum and 8 miles from Frank G. Bonelli Regional Park.The modest rooms include free WiFi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels and coffeemakers. Suites add microwaves and minifridges, and some have whirlpool tubs.Parking is free, as is hot breakfast or weekday breakfast bags to go. There’s a gym and an outdoor pool, in addition to a snack shop, a business center and 2 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • The rooms have TVs
  • 8 min drive to BAPS Shri Swaminarayan Mandir Chino Hills
  • Guests praised the friendly service
  • One of the few hotels in the area with a casino
  • Guests praised the nightlife

Feedback From Real Customers

Winners Zone

I had a guest staying there for almost 2 weeks Whenever I was there having conversation at the lobby I was very impressed by the professionalism & friendliness of the front desk crews All of them

I wish I can mentioned all their names cause they deserved very good feedback But the 2 lfront desk adies that I want to mention is Liz & Martin They were always very thoughtful & made fresh coffee for us They were super friendly & attentive I was very impressed by the hotel management Thank you!

M. Abbott

Not up to par with other Hampton Inns Recommend staying somewhere cheaperCon’s:—Of the 7 days I was there, the breakfast room tables were never clean, except on the day Angelina (breakfast attendant) was working so kudos to her—Non-working items in room included dead bolt on door, room telephone, black-out window shade, exhaust fan in bathroom—Tried to report broken items in room to day desk clerk, but she cut me off after the first item and offered to move me to a different room “when available”—Sunday night, I had neighbors in 4 rooms around me with young kids screaming & running the halls, several adults yelling in rooms & hallways, repeated loud noises like furniture being thrown around, and doors being constantly slammed for 4 hours until 1:30am… the night clerk was pleasant and tried to be helpful but the hotel was full—Did not receive my room discount at checkout & desk clerk simply insisted I didPro’s:—within walking distance to a nice, large movie theater within a shopping center—clean room, pleasant housekeeping staff—good parking, even when hotel is full—water bottles always available at front desk

Rachel Stuff

Well obviously this is a trash place My rash from whatever bit me here is finally going away, I’m still not a smoker even though these crooks want to try to charge me a smoking fee ( twice ) They do this to many of their guests along with displays of dirty rooms and poor customer service

For these reasons this weekend when my husband and I rent a hotel, ( as we do most weekends and never get charged smoking fees, because we don’t smoke) we will most definitely spend our money elsewhere, like the Chino Hills Hotel, with an indoor pool, a gym room, friendly staff and decent prices Do your self a favor and stay anywhere else

15. Hotel Casa 425 + Lounge (3-star hotel)

  • Address: 425 W 1st St, Claremont, CA 91711
  • Phone: (909) 624-2272
  • Ratings: 4.4 (374 reviews) Very good
  • Website : Hotel Casa 425 + Lounge
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary hotel with a courtyard & chic cocktail lounge, plus free WiFi & breakfast.

About this hotel

Surrounded by the restaurants, shops and markets of Claremont Village, this contemporary mission-style hotel is 1.1 miles from the Claremont Colleges.Urban-chic rooms feature free WiFi, flat-screen TVs and iPod docks, along with soaking tubs, separate showers and designer toiletries. Upgraded rooms add whirlpool tubs, separate sitting areas, balconies and/or courtyard views.Complimentary amenities include continental breakfast, parking, bicycle use and a movie library. A stylish on-site lounge features an outdoor living space with fire pits.

Things You Need to Know

  • Guests praised the urban-chic rooms
  • Guests praised the bathrooms
  • 5 min walk to Claremont Lewis Museum of Art
  • Guests praised the service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Fire pit” 15 times
  • Guests praised the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Danielle King

We tried to cancel our reservation over a month before our stay–not once, this was an ongoing process between the end of September and the beginning of November, which is when we got married We couldn’t get through to the third party we had apparently reserved through(the one time I did I was hung up on when I told them I wanted to cancel), and the hotel said they couldn’t do anything So I guess don’treserve here/ through wedding wire unless you’re absolutely sure you want to stay here, because you aren’t getting your money back

Lauren R.

This hotel is located right in the middle of Claremont Village; perfect walking distance to restaurants and shops, and the Ontario Airport The grounds and rooms are really well maintained, along with great amenities

Easy and pleasant check in, breakfast and any extra accommodations were included which was a nice surprise to me (free parking pass included) Great happy hour and the staff was so incredibly helpful Only downside to my room was the the faucet on the tub dripped even though it was turned off and you can hear the train from the room, but other than that my stay was very pleasant and I can’t wait to come back for another stay

Samuel

Overall my stay was fine and lounge was nice and then check out day came Here’s my experience I was walking half my stuff down to the parking garage, this is at 9:20am, reparked my car and headed back to my room to get the rest of my belongings

I told reception I’m not checking out and I had more trips I arrive at my room on the 3rd floor and my room was open and all my belongings were gone, I was gone for less than 10 minutes and check out is 11am The cleaning lady was on the other side 50ft away and I said excuse me I’m not checked out and my stuff is missing, she had packed my stuff nicely in her cart and had taken my belongings I was absolutely shocked and have zero trust of this establishment after this experience I reported it to the front desk and they checked that my room was not marked for check out cleaning and that they would make a note of this That is absolutely unacceptable I will never stay at a casa 425 hotel again, I warn anyone staying there to protect your belongings and think about staying somewhere else Rooms are only supposed to be accessed by your request or after check out only because of covid

16. Homewood Suites by Hilton Ontario-Rancho Cucamonga (3-star hotel)

About this hotel

This extended-stay hotel within a mile of both Interstates 10 and 15 is 0.3 miles’ drive from the Ontario Mills outlet center and 4.2 miles’ drive from Ontario International Airport.Modern rooms, ranging from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs with premium cable channels.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s also a 24/7 convenience store and a free grocery shopping service, plus a business center and coin laundry. Additional amenities include a heated outdoor pool, fitness center and sports court.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 11 min drive to Cucamonga-Guasti Regional Park
  • Some guests complained about the beds
  • Guests liked the service
  • One of the few hotels in the area with a casino

Feedback From Real Customers

JoAnn Gillmer

This would have been an easy 4, maybe a 45 I was truly impressed with the professionalism of the staff, and the value for the money

It had everything I expect of an extended stay hotel in it’s class Unfortunately, the bed was undersized, even for a “hotel queen”, and miserably hard It did have a mattress pad, but that only made it a lumpier hard I didn’t sleep the first night and spent the next two on the couch Didn’t bother asking for another room, all the beds would have been the same It’s a shame, really, because it was impressed with anything else and I really wanted to like this place But a restful night’s sleep is why I’m there If I can’t get that, none of the rest of it matters

Joanna Gamboa

Stayed for a night over the weekend for some work my husband had in the area I like homewood suites hotels because of the size of the rooms included with the living room and kitchenI have an extra star because they have Very, very friendly staff and great breakfast!The elevator was a little sketch, making a lot of noise and screeches, I looked at the permit and it was last inspected in 2018!! Expired in 2019!The hallways were very warm while walking to our room

The room had kind of a musty smell to it Couch was old and uncomfortable to sit on Carpet was torn and coming up as wellEnjoyed our stay overall but this place can really use an update

Micheal Batiste

Was excited about the kitchenette and bathtub in every room as I am visiting with my daughter However, I was charged almost $1000 additional after prepaying and paying the $60 deposit when I checked in All the assistant General manager could do is blame it on the “new staff”

I am a manager myself and I would never tell a client that my staff’s mistakes were due to a lack of training

17. Azure Hotel & Suites, Trademark Collection by Wyndham (3-star hotel)

About this hotel

Set off Interstate 10, this informal hotel is a 4-minute walk from the Ontario Convention Center, and 1 mile from Ontario International Airport.Traditional rooms provide free Wi-Fi, flat-screen TVs and coffeemakers, as well as minifridges and microwaves. Suites add separate sitting areas with sofabeds. Room service is available.Complimentary perks consist of breakfast and parking. There’s a casual restaurant and a bar. Other amenities include an outdoor pool, a hot tub and a fitness center, plus coin-operated laundry facilities.

Things You Need to Know

  • Guests mentioned the bathrooms are large
  • 7 min drive to Ontario Museum of History & Art
  • Guests mentioned the rooms are large but unclean
  • Guests praised the professional service
  • Guests praised the casual restaurant
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests liked the hot tub

Feedback From Real Customers

Phyllis Gaston

So, this hotel has the potential to be fabulous, so I will start out with the best, and then the worst: The rooms are large, love the layout, separate seating area and the jetted tub I spent the entire day in the airport due to a missed connection, so all I wanted to do was just into the jetted tub, followed by a good nights’ sleepUpon entering the hallway to my room, I noticed a smell, somewhat like an old building or old carpet

When I entered my room which was almost at midnight, I checked the entire room and found that the jetted tub had a very large area where the paint was peeling, I mean literally missing from the tub surface (appeared to be where it was resurfaced, without being prepped so the resurfacing did not stick) Also, there was no phone to call the front desk, so I had to walk back up to the desk The desk gave me another room to look at, the tub was better so I moved to a different roomThe tub in the next room was better; the lamp next to the bed was plugged in, but didn’t work due to a blown bulb; there was an ironing board but no iron in the closet; the toilet seat was so loose that I have not checked it before sitting down, I very easily could have fallen off because it literally slid all the way to side All it took was for the screws underneath to be tightened and for let’s say a more elderly person, this could have been very dangerous, I just tightened it myself I think the most disturbing was a very large stain on the comforter that I didn’t notice until morning because I was exhausted from the long travel, so that had to be changed as wellI will say that in each instance when I brought these things to the attention of the hotel staff, they were rectified immediately so the staff is responsive It just felt like when someone invites you maybe to a holiday dinner, you show up and when they open the door, the look on their face was as if they forgot the invited you? You are still welcomed in, but it is clear that they were not expecting you, and that is not the feeling I would like to get when I check into a hotel, especially when the room is guaranteed for arrival I even contacted the hotel via email when I missed my connecting flight to inform them that it would be closed to midnight when I arriveAgain, it just appeared that the room that I was put into was not quite ready for a guest

Trae Fauntleroy

We enjoyed our stay here although it was just for one day I will have to come again to give a true rating but we were pretty much pleased with the services Didn’t get a chance to take advantage of the hot breakfast so I can’t give any feedback on that

I would recommend to stay for a hotel especially if it’s just one day and you want to be close to the airport

Heather Averett

My “non-smoking” room stunk of cigarettes! When I complained to the front desk they told me they could spray something to get rid of the smell, they never did Stains on the carpet in the rooms and in the halls! My garbage can was full when I checked in! Black mold on the caulking in the shower The toilet would work once and then I had to ask for the staff to come and plunge it! It took 30 minutes for them to come and do it if they came at all

It was this way the entire time I was there! Finally at 10:30 the night before I checked out they got me a new room It had a hole in the wall someone had shoved toilet paper in to hide Worst stay EVER! The one and ONLY good thing about this hotel is the convince of it being steps away from the convention center!

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