5 star hotels in East Point, GA

1. The Westin Atlanta Airport (4-star hotel)

  • Address: 4736 Best Rd, Atlanta, GA 30337
  • Phone: (404) 762-7676
  • Ratings: 4.1 (3155 reviews) Very good
  • Website : The Westin Atlanta Airport
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished property with Southern dining, a bar & a free airport shuttle, plus indoor & outdoor pools.

About this hotel

Off I-85, this modern hotel is 2 miles from Hartsfield-Jackson Atlanta International Airport and 3.7 miles from the Delta Flight Museum.Upscale rooms feature free Wi-Fi and flat-screen TVs, plus minifridges and desks. Club rooms provide access to a lounge with free continental breakfast, all-day snacks and afternoon appetizers. Suites offer separate living areas with pull-out sofas; some include work-out equipment.There’s a free airport shuttle service. Other amenities include an airy regional restaurant, an elegant bar and a coffee shop. There are also indoor and outdoor pools, along with a hot tub, a fitness center and meeting rooms.

Things You Need to Know

  • 8 min drive to the Delta Flight Museum
  • Some guests complained about the air conditioning
  • Some guests disliked the unclean bathrooms
  • 13 min drive to Atlanta Hartsfield–Jackson
  • Guests mentioned the service is professional and friendly
  • Guests praised the fitness center
  • Guests praised the indoor and outdoor pool

Feedback From Real Customers

Leonard Culberson

Very nice hotel Front desk staff and bellman very attentive Room wad very nice and comfortable

Very convenient to have a restaurant and bar in the hotel Restaurant staff friendly but after we were seated, it took a long time to be greeted by our server We even had to ask if our server knew we were seated? Server apologized couple of times for being slow to greet us Server was friendly and cordial Food choices not extensive, but was good Will go back to this hotel next time we fly somewhere

Justin Wells

The location was great The staff and the promptness of their service was 5 stars!The atmosphere lacked the level of sophistication and upkeep I’m use to when staying at a Marriott hotelThe carpet was stained and the TV didn’t work properly

The pool was cloudy blue I stayed on the 9th floor and it didn’t smell pleasant at all The windows are super thin and the highway traffic can be clearly heard The toilet handle was broken and kept getting stuck and not filling up There was no soap or conditioner in the containers (when I called they brought it right away) The hotel phone only work on speaker and the outlet didn’t work so my phone never charged The door needed to be forced shut or it stayed ajar (huge safety issue)The handicapped front door did not stay open long enough when my mom walked through it closed on her every timeWhen traveling the attention to detail matters

Jasmine Miles

This is a 2 star hotel with makeup on Firstly booked one room and it smelled of urine Booked a different room because of this

Upon leaving we realized we left a charger we called the front desk and they said they would get it Approximately an hour later we come back and the front desk claim they did not see it Go back to the room to see the house cleaner cleaning the room and he stated he did in fact find the charger and he would bring it to the new room This never happened I’m have now been sitting at the front desk for 15 minutes waiting on “someone” to help me Still have not seen anyone They clearly stole the charger The bathrooms are gross Rust everywhere Tubs dirty The drains don’t drain well The sink pooled with water after being turned on for a few seconds We had cold water last night that we had to wait to get fixed The room is so moist the bedding also seems wet And The people are rude DO NOT STAY HERE IT IS DISGUSTING THIS IS NO LONGER AN UPSCALE HOTEL Ps I’m wrote this whole review and I am still waiting for someone

2. Hilton Garden Inn Atlanta Downtown (3-star hotel)

About this hotel

This modern hotel is a 4-minute walk from both the Georgia World Congress Center and the Georgia Aquarium.Low-key rooms offer free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and Keurig coffeemakers. Some rooms have whirlpool tubs and city views. Suites add living rooms and pull-out sofas.Dining options include a seafood restaurant with an oyster bar, and a casual eatery serving American cuisine. Other amenities consist of an indoor pool, a seasonal outdoor pool and an exercise room.

Things You Need to Know

  • Walking distance to Centennial Olympic Park and the College Football Hall of Fame
  • Guests mentioned the rooms are outdated
  • One of the few hotels in the area with room service
  • Guests liked the seafood restaurant
  • Guests liked the breakfast
  • Guests praised the city views
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Dedra Olivier

The good: Room was clean and AC cooled the room off great Check in was pretty fast and convenient when using valet parking Super close (3-5 min walk) to Aquarium and other attractions

Also had some decent dining options within walking distance We didn’t swim but the pool looked amazingThe bad: Customer Service We checked in on Aug 1st around 7:30pm and the lady at the front desk was so rude Every time I asked her something she seemed inconvenienced or annoyed by it I thought it was just me but my husband who came in later asked her about places to eat and he said she was extremely rude to him as well That kind of service will definitely have us booking at a different hotel next time we are here The other negative was the parking options – $40 for self park or $48 for valet A $50 deposit was also added upon check in but that’s hit or miss at various hotels so wasn’t a huge surpriseI wouldn’t recommend this hotel because of their customer service, which is something I value when I’m on vacation with my family

Holly Michael

Room was clean and everyone was very nice The hotel had an excellent breakfast and amenities were clean and open Lots of kids, which was fine because we were there for a small spring break trip with 4 & 7 yo

GREAT location Walking distance to aquarium, children’s museum, park and playgrounds, Coke, and other cool stuff Not as many restaurants to walk to, but for three days it was fine Great place!

Monica Smith

The location of this hotel is perfect for Atlanta sightseeing for a couple days Literally next door to the aquarium and within quick walking distance to other attractions We could see Centennial Park from our window! We drove to the Zoo and Fernbanks Museum with ease

Super close Our 2 queen bedroom was a bit tight, but comfortable enough for us and one child and we didn’t spend much time in the room anyway The hotel restaurant is open for breakfast and was fantastic We ordered off the menu Not cheap, but delicious, fresh and convenient The Tex Mex type restaurant in the lobby was delicious for dinner We walked to Subway and Ted’s Montana Grill for other meals Coffee available in the lobby every morning also Hotel, room, and bathroom were all clean Beds comfortable enough We did encounter some people asking for money on the street but that’s in most cities so we were prepared and aware of surroundings Hotel security was great Keys required for lobby entrance and elevators Yes, parking is pricey but for the convenience we found it totally worth it We booked parking with our room rate and saved some money also The staff at this hotel were absolutely pleasurable to deal with and in the world of service these days, it was absolutely a gift that contributed to a pleasurable trip One of the restaurant hosts, Alex, was such a gem with her smile and friendliness every time we encountered her! Would absolutely stay here again for a short stay

3. W Atlanta – Downtown (4-star hotel)

About this hotel

This trendy hotel is within a 5-minute walk of Civic Center Metro station, Georgia Aquarium and the World of Coca-Cola.The sleek, colorful rooms have plush beds and contemporary art and furnishings, plus floor-to-ceiling windows, flat-screen TVs, iPod docks and high-speed Internet (fee); some offer mountain/skyline views. The 1- and 2-bedroom suites are more lavish in style and add lounges, while some feature wet bars, free-standing tubs and double sinks.Dining options include a vibrant cocktail bar with a 22-ft water feature, and a modern American steakhouse. There’s also a 16th-floor outdoor infinity pool with a bar, plus a gym and a spa.

Things You Need to Know

  • Walking distance to Children’s Museum of Atlanta and the World of Coca-Cola
  • Guests mentioned the rooms are unclean
  • Some guests complained about the lobby
  • Guests praised the fitness center
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a spa
  • Guests praised the vibrant bar

Feedback From Real Customers

Upower Upower

Make sure to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking any hotel They compare hundreds of booking web sites and normally will have rates much cheaper compared to others! Thank me later on! This place is one of my favorites in the area

I have been staying here for years If you choose this place you will love it I’m sure!The front desk staff are amazing and super friendly! This W hotel definitely needs a renovation, especially inside the rooms/hallways but the exceptional front desk staff made up for itLocation is great for tourist attractions like the aquarium/ Coca Cola world but if you’re looking for walkable shops and restaurants I prefer to stay in midtownThank you for a great stay!

Jen V.

If you’re into a retro contemporary hotel the the W Atlanta is the place to be! The service was excellent and the staff were very friendly and helpful The rooms, eh

the purple and gray colors were interesting The bed was comfy The shower, all though sleek and modern, needed a door to prevent the water from splashing out on the floor The rooftop pool was fantastic! The food and drinks were good but way over priced, so be prepared to pay All in all, a great stay and would recommend

Angela Froning

I was super disappointed The rooms are really showing signs of age The hotel does not get the traffic it used to on the weekend

I booked a staycation because this used to be a great nightlife spot I was the only person in the bar/restaurant besides someone who was visiting the bartender and she kept disappearing to spend time with him Before checkout, I went to get breakfast and had a bizarre confrontation with someone who works in the kitchen And then waited a very, very long time on my food because they are short staffed Funny how my pricing reflected a full staff Over all, there were about 2x as much staff as guests which is crazy to see and yet no one has any desire to do anything besides just stand behind a desk Oh and the pool area – the once gem of this place – completely run down For $180 a night I may have given 3 stars but for $300+, I was just ripped off Kicker is, I can’t even leave this review on Marriott because I wasn’t “invited” to leave a review Really, Marriott?

4. Courtyard by Marriott Atlanta Airport West (3-star hotel)

About this hotel

This straightforward hotel is 3.3 miles from the Georgia International Convention Center and 4.6 miles from Hartsfield-Jackson Atlanta International Airport.Contemporary rooms offer free WiFi, desks, sofabeds, flat-screen TVs with premium cable channels, minifridges and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include a seasonal outdoor pool and an exercise room, plus a free airport shuttle and on-site parking.

Things You Need to Know

  • 14 min drive to the Delta Flight Museum
  • 17 min drive to Atlanta Hartsfield–Jackson
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned “Bistro” 14 times
  • Guests mentioned “Housekeeping” 10 times

Feedback From Real Customers

Nitish S

One of the best hotel in this townReception, housekeeping, food service everything was goodHighly recommend their food, really healthy

Room was spacious, spotless Every staff was helpful Additionally, gym was also cleanI was in Atlanta close to Airport for n number of times this year This is the best hotel and deal you will ever get

Kia Lewis

Julie was great from checking in to checking out, she was very knowledgeable, professional and extremely helpful She made our stay extra special It’s really great when you can come in from out of state and people make you feel like you’re welcomed and at home

She went out of her way to accommodate us We’ll definitely stay here again when in the area

Tyler Whitaker

For a Marriott I would have assumed it would have been nicer, but the upholstered furniture had stains all over them, the bathroom was very old looking and the shower was scalding hot even on the coldest setting Also, the beds are quite small for tall people I hung off the foot of the bed all night

I am 6’5″ Also, if you’re coming from the airport, check to see if their shuttle is operating before waiting for it Otherwise, the people were very nice and the downstairs entryway and bar area are nice!!!

5. The Westin Peachtree Plaza, Atlanta (4-star hotel)

About this hotel

Set in Downtown, this polished 73-story hotel with a mirror-glass facade is a 13-minute walk from the Georgia World Congress Center and a 15-minute walk from Mercedes-Benz Stadium.Warm rooms feature floor-to-ceiling windows with city views, plus flat-screen TVs, Wi-Fi (fee) and coffeemakers. Minifridges are available by request. Polished suites add separate living rooms and wet bars. Room service is offered.There’s a 3-story restaurant/bar offering a glass-walled dining room with sweeping views of the city, along with an intimate bar, a cafe and a Starbucks. Other amenities include an indoor/outdoor pool, a gym and meeting space.

Things You Need to Know

  • Walking distance to SkyView Atlanta and the College Football Hall of Fame
  • Guests mentioned the rooms are small and unclean
  • Guests mentioned the bathrooms are small and unclean
  • Guests liked the professional service
  • Guests praised the city views
  • One of the few hotels in the area with an indoor pool
  • Guests liked the intimate bar

Feedback From Real Customers

corey johnson

Just another hotel taking advantage of covid to cut back on amenities and service You have to argue with the front desk to get your room cleaned or towels replaced Even after that, good luck getting housekeeping to show up

In my case, they lied and claimed my do not disturb sign was posted From my room, the elevators were very loud – to the point that it seemed like I was sleeping next to the interstate during peak hours On top of this, there was no hot water or heat for 2 days during my stay Did they offer a refund or new accommodations for this massive inconvenience? Yeah, no You’re better off pitching a tent in Olympic park and showering in the fountain This Westin is a joke yet still charges $250 per night Recommend staying somewhere else Breakfast was consistently good in the cafe Good views from the sundial restaurant

David Roussell

So, to begin with I was checked into a room that hadn’t been cleaned There was trash in the trash cans, the table tops had some kind of dried sticky substance on them, there were dirty towels on the bathroom floor and the bed looked like someone had just taken a nap I tried to reason that maybe they’d turned the covers down for visitors to get into bed easier

NO, this wasn’t that This was a dented pillow where someone had been laying and a bed that someone had hopped out of really quickly They did get me checked into another room within 30 minutes However, I’d made my reservation weeks in advance It shouldn’t have been that hard to check me into a clean room Then there was way too much noise in the halls all evening and valet took forever The view of the city was amazing However, the entire experience for the price was just horrible Completely ghetto hotel, I’ll never stay there again, and if you can avoid it don’t stay here

Jinnafer Shumate

The hotel itself it’s beautiful with breath taking views , the management was accommodating as well We arrived at 6 pm and stood in line to check in to our room until 7:05 to be told that the deluxe room we booked was no longer available but we would get a king bed room and a $100 hotel credit We were finally able to get our deluxe room as well as the credit

We enjoyed our stay until it was time to get our car from valet , we waited 45 minutes and finally asked where our car was and they said they called our name but most certainly did not What is the point of paying 50 dollars for valet if it’s not going to be convenient when we could’ve parked across the street for 7 bucks Overall experience was mediocre at best and definitely not worth the prices you pay Also we chose to use some of our credit at the bar and waited another 35 minutes for 3 cocktails

6. SpringHill Suites by Marriott Atlanta Downtown (3-star hotel)

About this hotel

On a leafy downtown street, this modern all-suite hotel is a 2-minute walk from the Georgia Aquarium, and a 4-minute walk from cultural exhibits at the Center for Civil and Human Rights. It’s a 12-minute walk from a rapid transit station.Bright, contemporary suites offer free Wi-Fi, flat-screens, minifridges and microwaves, plus tea and coffeemakers. Some add sofabeds and/or city views.A breakfast buffet is complimentary. Amenities include a gym and a hip lobby bar featuring regular live entertainment, as well as a patio with a fire pit. Parking is available for a fee.

Things You Need to Know

  • The rooms have minibars
  • Walking distance to the Georgia Aquarium and the National Center for Civil and Human Rights
  • Some guests complained about the unclean bathrooms and the showers
  • 12 min walk to nearest transit
  • Guests mentioned the service is professional
  • The hotel has a concierge
  • Guests praised the restaurant
  • Guests praised the views

Feedback From Real Customers

Ariana Sellers

I read some negative reviews on here, so I really just wanted to clear things upThe place is great The staff is friendly, and we had everything we needed

The breakfast was bomb Reading the reviews on here of everyone made me think that they’d stayed in a different hotelI saw a lot of ranting and raving about the staff not being friendly enough, or not being fast enough Hotel staff are people, and they’re going through their own stuff I’m not the type of person who expects someone to kiss my feet everywhere I go just because I fork over some cash It seems like a lot of the reviewers wereSome people didn’t like the breakfast What were you expecting? It’s a pandemic Eat a bagel and some scrambled eggs and go see some fish at the aquarium If you’re upset about the lack of a waffle maker then idk what to tell youAlso I saw someone had to wait an ENTIRE 30 minutes for some towels Bless your heart, that’s all I can sayThe parking is expensive, I get that, but it’s downtown Atlanta The valet guys were nice and I maybe waited 5 minutes for themWe got this hotel in a package with the aquarium and had a great time Clean room and nice people What more do you want?

Micah Brown

Right across the street from the aquarium and is a nice hotel very well kept and clean No weird smells It also was very spacious rooms with a great view of the city

It’s a great place to stay because it is so close to most everything downtown Coca Cola world was close as well Beds were also very comfortable Plus had good water pressure in the shower

Josephine Neveu

This place was great! We stayed 5 nights It was quiet and clean The breakfast every morning was awesome, they had a huge selection to meet everyone’s needs

For example they have bagels, yogurt, jimmy dean sandwiches, waffles, fresh scrambled eggs, sausage, turkey links, oatmeal, etc I have never seen such an awesome complementary breakfast before The staff was so dang friendly and helpful When we checked in they provided a full list of restaurants in the area, how long it would take to walk to the restaurant, and which restaurants would deliver food For those who complained that they had to wait for towels to be brought up must have not stayed at other hotels before because it was the same amount of waiting time as other hotels I’ve been to (maybe 30 min at most) Yes, they stopped house keeping, every hotel I’ve been to since 2020 has stopped daily housekeeping However, you can request housekeeping to come to your room Parking at $40/night is a lot, but it’s in downtown Atlanta From my research at hotels in the area that seems to be a pretty common price The gentlemen working valet were very kind and helpful They move quickly, I never had to wait more than 5 min for my car If I was to stay in downtown Atlanta again, I would definitely come back

7. Renaissance Atlanta Airport Gateway Hotel (4-star hotel)

About this hotel

Off I-85, this stylish, modern airport hotel close to the Georgia International Convention Center is 2 miles from Hartsfield-Jackson Atlanta International Airport.Contemporary rooms feature marble bathrooms, Wi-Fi (fee), flat-screens and minifridges, as well as tea and coffeemakers. Suites add separate living rooms. Some quarters offer airport views. Club rooms come with access to a lounge serving free continental breakfast and drinks. Room service is available.Amenities include a 24/7 gym, a restaurant/bar and 6,000 sq ft of meeting space. Valet parking is available (fee).

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 7 min drive to the Delta Flight Museum
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the restaurant
  • Guests liked the architecture
  • Guests praised the fitness center

Feedback From Real Customers

Gerard Sullivan

Easily accessible from the airport, via the Sky Train, but they don’t mention that in the booking email When I couldn’t find a shuttle bus, I phoned the hotel and the receptionist wasn’t particularly helpful I don’t think it occurred to her they might get out of state visitors who would not be familiar with the airport

The room and bathroom were a good size and a pleasant style change from the usual chain hotel Not sure about the bare concrete ceiling in the bedroom, looked more like a money saving than a style The hotel itself was newer, clean, quiet, but soul less Fine for an overnight stay, but that’s it I didn’t try the restaurant which seemed more of cafe

Vivian A.

The friendliest hotel staff I have ever met The guy at the front desk helped me when i had a migraine Everyone is always smiling, happy and friendly

I wish i remembered their names so i could give each person a shout out Love this place Giving them 5stars because the staff is amazing!!! Great for events too, their energy is contagious

Tara Grambo

This was a hotel offered to me after a cancelled flight After a long day of travel and lost baggage, I was delighted to find out that this hotel is one short sky trek away The hotel also offered dining in the restaurant until 10 pm which was great

This morning I was checking out and purchasing a water and the kind lady said that I could just have the water Thank you, Renaissance for being so welcoming and kind after a chaotic day

8. Reverb by Hard Rock Downtown Atlanta (4-star hotel)

About this hotel

Set in a modern building across the street from the Mercedes-Benz Stadium, this trendy hotel is a mile from both Georgia Aquarium and World of Coca-Cola. It’s also a mile from Interstate 20.Chic, understated rooms have Wi-Fi, smart TVs and voice-activated lighting, as well as coffeemakers and designer toiletries. Suites feature living rooms and wet bars. Upgraded suites offer in-room karaoke systems.Amenities include a sleek cafe/bar, 24/7 dining, and a rooftop bar with regular live music and stadium views. Breakfast is available.

Things You Need to Know

  • Guests praised the updated, clean rooms
  • Walking distance to the CNN Center and SkyView Atlanta
  • 16 min drive to Atlanta Hartsfield–Jackson
  • Guests mentioned the service is friendly and professional
  • Guests praised the terrace and the architecture
  • Guests praised the views

Feedback From Real Customers

Cristian Wood

Great great experience overall! We loved the concept of the Hotel Found it very innovative and had a very pleasant stay Room was nice and clean, and lobby smelled amazing

The employees were the absolute best! I would go back just to see them again! How nice and polite they ALL were They definitely set my new standard when it comes to customer service I’m blown away

kateia gray

Enjoyed my stay at Reverb Staff was accommodating and extremely helpful at check-in It’s self check-in and pretty much a smart facility

I enjoyed that you needed a keycard to access the elevator to get to living accommodations The top floor has a rooftop lounge which was nice The location was great Nice skyline of Atlanta and a direct view of the Mercedes Benz Stadium I did not like the $43 for overnight valet parking Self-parking was $33 but the facility only had 10 spots for self-parking

Pam Hayes

I cannot express how delighted and grateful I was to find not only a Bible in our room, but also a booklet by Rick Warren and a booklet on the book of John In this evolving culture where Christian values are increasingly disparaged , it was wonderful to see a hotel, especially one associated with Hard Rock, take a stand for God There was a time when every hotel room had a Gideon Bible

Now it is uncommon to find one I am impressed, Reverb! I applaud your stand ! As to the facility,… beautiful, clean , modern The linen is divine, the soaps and shampoos heavenly, the water hot and great pressure, towels nice and thick and fluffy The staff… Donnie checked me in So very friendly, polite , efficient, asked if there was anything at all he could do for us just let him know He is a credit to Reverb and makes a VERY positive first impression for this hotel There was a young lady, I didn’t not catch her name, who was working with Donnie As I walked out she said “ have a good evening Mrs Hayes” I wasn’t dealing directly with her so I was very impressed that she was engaged , caught my name , and gave me a personalized farewell Very polite, smiling young lady Both she and Donnie enjoyed their jobs They gave endorsement to the saying “ if you love your job, you will never go to work a day in your life”!😊

9. Atlanta Airport Marriott (4-star hotel)

  • Address: 4711 Best Rd, Atlanta, GA 30337
  • Phone: (404) 766-7900
  • Ratings: 4.3 (2986 reviews) Very good
  • Website : Atlanta Airport Marriott
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern airport hotel with 5 restaurants & 2 pools, plus meeting space & a fitness center.

About this hotel

This modern airport hotel is 2 miles from Hartsfield-Jackson Atlanta International Airport and 4 miles from the Delta Flight Museum.Upscale rooms have flat-screen TVs, desks and coffeemakers. Wi-Fi is available. Some have access to a lounge with free continental breakfast and evening appetizers. Suites add separate living areas with sofas.There are 5 restaurants, as well as 2 pools and a fitness center. Other amenities include 30 meeting rooms and a business center, plus a complimentary airport shuttle.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the showers
  • 10 min drive to the Delta Flight Museum
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the restaurant and the restaurant service
  • Guests liked “sushi”, mentioned 11 times in reviews
  • Guests praised the fitness center

Feedback From Real Customers

Monika Tawfik

Would not recommend this hotel, especially to anyone traveling with children We were placed at this hotel by delta after a flight delay and called well ahead of time to request a crib We were assured on the phone and upon arrival that we’d have a crib in our room

There wasn’t a crib, turns out the only remaining one was broken (but we weren’t informed of this, we had to call 2-3 times to find out), and they offered us a roller bed (for a baby??) This place is not worth the hassle or the money Room was also small and the AC didn’t work The only redeeming factor was an incredibly friendly shuttle service staff (specifically Rory) Other than that skip this hotel and find something else

Jani Johnson

I arrived at 2 and was told to wait an hour as guests were checking out fine no problem

Upon finally checking into a room I noticed my water wouldn’t get hot in the shower I contacted the front desk and 45 minutes later an engineer arrived He suggested I move rooms The current room I was in had been vacant for over a month (so why was I made to wait an hour for a room that had been vacant?)Moved rooms which was a hassle and eventually ordered room service The attendant Deborah I believe had the nastiest attitude over the phone I over looked it, times are hardWhen I arrived downstairs to retrieve my food The 3 attendants behind the desk were arguing! I stopped them I was told by the SAME attendant that took my order that room service was closed 🙃I informed her I was i ordered 38 minutes ago, she told me to go check with the Starubucks, we’ll you guessed it Starbucks closed early, and my food was NEVER PREPARED I waited in the lobby, in my pajamas, for 37 minutes to get my food and it was uncooked I did not receive any sort of apologyI won’t ever stay here again unless I can speak to actual Operations manager who can assure me I won’t be experience this level of inconvenience at a 4 star hotel The shower in the second room was rusty Just horrid

10. Four Points by Sheraton Atlanta Airport West (3-star hotel)

About this hotel

Set off I-285, this relaxed hotel is 4 miles from Hartsfield-Jackson International Airport, 13 miles from Zoo Atlanta and 15 miles from the College Football Hall of Fame.Warm rooms provide flat-screen TVs, and tea and coffeemaking facilities. Upgraded rooms add separate seating areas. Wi-Fi is available.Breakfast and dining are available in an informal cafe/bar. Other amenities include an outdoor pool, a fitness center and a furnished terrace. There’s also a complimentary airport shuttle.

Things You Need to Know

  • Guests praised the beds
  • 14 min drive to the Delta Flight Museum
  • Guests mentioned the rooms are unclean
  • Guests mentioned the service is friendly
  • Guests mentioned “Housekeeping” 12 times
  • Guests praised the breakfast
  • The fitness center has weight machines
  • Guests praised the informal bar

Feedback From Real Customers

Nicole B

I have never actually stayed at this hotel but I park my car here regularly when I’m going out of town The property feels safe and well cared for But the customer service has Always gone above and beyond

Sheri at the front desk always has a bright smile and positive attitude But, on top of that, she goes out of her way to be helpful She showed me that I save money booking directly through the hotel versus using the app And today, she and the morning team went above and beyond to help me catch the morning airport shuttle One person, who wasn’t even a front desk associate, ran ahead of me to punch in the parking lot code so I could drive right through The shuttle driver waited for me and pulled around so I could hop on If this is the kind of service they provide for someone just parking there, I can only imagine the service their guests receive

Janelle Watford

Long story, short: there’s a lot of hotels in the area, just stay somewhere else unless you want to deal with subpar housekeepingFull story: I stayed here last week, in town for a conference I had an early flight and arrived to the hotel around 8:30am

I have the Marriott app and received a notification to check in early 2 days prior The app lets you put what time you expect to arrive and I put 8am When my flight landed, I called the hotel to confirm my room was ready and that I’d be able to check in I had only gotten 2 hours of sleep and was ready to lay down and take a nap I called three times and couldn’t get through It just rang and then hung up I eventually got through and the woman confirmed that she saw I checked in with an arrival of 8am and that my room was ready When I got to the hotel, the gentleman (who drove the airport shuttle but was now at the desk) said that I would have to pay the early check in fee of $75 No where was that stated in writing, at no point when I checked in on the app did it give me a warning that I would have to pay an additional fee Because I was so tired and didn’t want to sit in the lobby until noon, I just agreed to pay it But if you already have rooms that are available and don’t require any additional work by housekeeping I think the fee is unnecessaryWhen I went up to my room, the elevator floor was dirty and had a roll of toilet paper in it In my room, the shower was not clean I went back downstairs and asked for another room It took awhile for the woman to find another available room but she was nice and apologetic which I appreciated it (young lady with black braids)When I got to the next room, it wasn’t better Again, the shower was not properly cleaned There was some hair in it At this point I was just exhausted and got out my cleaning wipes and wiped down the shower myself I wiped down everything in the room just to be safe Later on, I noticed crumbs on the carpet so it looks like the room was never vacuumed either or at least not thoroughlyThat afternoon I was preparing to take a shower and realized I was missing wash cloths, hand towels, and a bath mat Only had 2 bath towels I called the desk and I had to go downstairs to pick them up Bathroom was also missing a wastebasket The room overall needs some updating and repair The shower door was slightly broken tooUnfortunately, I have a friend who also stayed in a different room and had an even worse experience with her room So it wasn’t just meThe positive: Upon checking out, the woman at the desk was so pleasant and friendly Kudos to her (I think she works the night shift)

V P

DO NOT STAY IN ROOM 114 IT SMELLS LIKE URINE IN BETWEEN THE DOUBLE BEDS BY THE NIGHTSTAND IT SMELLS TERRIBLE IN THAT ROOM

THAT SMELL WILL NEVER GO AWAY The rooms are dirty Housekeeping should clean counter tops and surfaces and not leave dirty streaks everywhere There was NO SHAMPOO OR CONDITIONER IN THE SHOWER DISPENSER SO I HAD TO USE A BAR OF SOUP TO WASH MY HAIR NOT GOOD The floors are greasy and slippery pretty nasty The workers are nice and accommodating when you need assistance Beds are comfortable pillows are comfortable and just right Pool was nice

11. The Ritz-Carlton, Atlanta (5-star hotel)

About this hotel

A 9-minute walk from Centennial Olympic Park, this sophisticated downtown hotel is a 13-minute stroll from the Georgia Aquarium.Stately rooms have flat-screen TVs and Nespresso machines, as well as marble bathrooms and 400-thread-count bed linens. Wi-Fi is available (fee). Suites add separate living areas, soaking tubs and kitchenettes; some include grand pianos or offices. Club-level rooms provide entry to a lounge with free food and drinks, as well as a dedicated concierge.Dining options include a restaurant offering Southern-inspired fare, an elegant lounge, and a coffee bar. There’s also a fitness center and 17,000-sq-ft of event space.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • Walking distance to SkyView Atlanta and the World of Coca-Cola
  • Guests praised the friendly, professional service
  • Guests mentioned “Champagne” 27 times
  • Guests praised the nightlife
  • The hotel has a sauna
  • Guests praised the elegant bar

Feedback From Real Customers

phillip boyer

Not a Ritz Carlton level facilityRoom furnishings were a bit worn Shower drain slow with water pooling in the basin

No stationary in room, I normally like to post a short letter home whenever I stay out of town No menu in room, just a QR code and no way to place a breakfast order the night before so you have to wake up early to place the order That said, the food came promptly and was very good The table length for me had a malfunctioning drop leaf so I had to sit sideways at the table while eating, a bit annoying The on site amenities outside of dining are sparse and if you are traveling with a statement credit to be spent on site there really isn’t any place to use it other than valet parking and food so that was mildly annoying since my state was short and I had to either use the credit for waste it The only reason this state was not an overall unfavorable one was that the staff were all exceedingly courteous and professional Marriott/Ritz Carlton, I strongly recommend that if you are going to limit the ability to use the statement credits from rewards programs that you allow the traveler to donate remaining statement credits to the staff as a gratuity to split among them It would probably go a long way to help with staff retention Another alternative is to allow the traveler to donate remaining statement credit to charity

S H

Came for Spring Tea in the Georgian room This was my first time having high tea so I didn’t know what to expect but the staff definitely made it an experience to remember My guest was late and I was afraid that we’d lose our reservation, however, everyone was extremely accommodating and low-stress

They seated me with no issues so i could enjoy my tea until my guest arrivedThere was an assortment of treats both savory and sweet waiting at the table when I was seated and the team also brung additional treats to the table to try Everything was really tasty My favorites were the Honey-Hibiscus Profiterole and the Smoked Salmon I also tried a few different teas which were all deliciousI told the servers that it was my birthday and they out-did themselves I expected maybe a little dessert or glass of champagne but they brought me an entire cake complete with candles and singing It was really niceI would highly recommend this experience for a birthday, a nice excuse to dress up or just something fun to do around town

Nelson Chamer

Remember to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking a room They compare hundreds of booking websites and typically will have prices a lot cheaper compared to others! You’re welcome :)! This place is one of the highest rated in this area

I’ve been staying here for a very long time If you stay for a few nights you for sure won’t regret itAttended a work conference here and the hotel was lovely Great food in the restaurants, great drink selections and excellent service by the bar staff The steakhouse is first-rate and so are the rooms Highly recommended if you’re staying in downtown Atlanta

12. Embassy Suites by Hilton Atlanta Airport (3-star hotel)

About this hotel

This modern all-suite hotel with an atrium is 2 miles from both Hartsfield-Jackson Atlanta International Airport and Georgia International Convention Center, and 13 miles from World of Coca-Cola.Straightforward 1-bedroom suites include separate living rooms with pull-out sofas, as well as microwaves, minifridges and wet bars. All also provide flat-screen TVs and Wi-Fi (fee).Freebies include made-to-order breakfast, as well as regular evening socials with appetizers and drinks. There’s also an informal restaurant/bar, plus indoor and outdoor pools, a gym, a business center and meeting space. Parking is available for a fee.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • 10 min drive to the Delta Flight Museum
  • One of the few hotels in the area with room service
  • Guests praised the informal restaurant
  • Guests mentioned “omelettes” 29 times
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar

Feedback From Real Customers

Karen

I came for a little me time I booked for a week My King Suites was nice and clean and the climate was perfect

The hotel itself was very clean and the staff was very helpful and nice Miss Connie and miss Ambyr were both very welcoming The pool was the perfect temperature and was clean The only thing I would rate low would be the snacks during the managers reception hours They could be warm finger foods The breakfast was great and the drinks at the bar were OK I do like that it is centrally located to everything I was interested in which made getting around very easy for me

Inspired By Monae

If I could rate this hotel in the negative, I absolutely would Viewing this hotel on line I was really impressed Once arriving to the hotel I was immediately turned off

The building in general was hot and the air was stale and humid When I entered my room it was the exact same I took over an hour for the room to cool and the air to begin circulating Eventually, hours later the room did get cold The restroom stunk so bad, to the point I didn’t even want to go in there to use the restroom nor shower Unfortunately, I had no choice but to do so so I sprayed my perfume which did not help I’m not for certain but it almost seems as though the smell is reeking from bad plumbing, maybe but it’s awful I also took a picture of the ceiling over the hallway sink where it’s bubbling, lumpy and could potentially be mold It looks as though all it was just painted over and that’s it I was highly disappointed with my stay and will not recommend anyone to stay at this hotel I expected way more form this hotel, especially at the rate that I payed I know going forward I will not ever stay at any other Embassy Suites hotel due to the dissatisfaction and disappointment I felt This was disgusting and I really hope this feedback reaches someone who can make changes and rectify these issue

Leesa Judd

HANDICAP REVIEW: This was a great stay! Parking was tight with regards to using our ramp The room was large enough for me to maneuver my power chair The rollin shower was great

The bedroom portion of the room was really tight for my chair and walker The breakfast was great, as it is always at this location This was our third stay at this location The staff members did a great job of making us comfortable and making us feel welcome

13. Renaissance Concourse Atlanta Airport Hotel (4-star hotel)

About this hotel

Adjacent to Hartsfield-Jackson Atlanta International Airport, this modern airport hotel is also off Interstate 85.The sophisticated, soundproof rooms have plush beds, Wi-Fi (fee), 37-inch flat-screen TVs, coffeemakers and minifridges. Some feature airport views and balconies. Select rooms come with free breakfast and snacks in the club lounge. There are also suites.Free perks include an airport shuttle and Wi-Fi in public areas, while other amenities include a gym, an indoor pool, a hot tub and a seasonal outdoor pool. There’s also a contemporary Southern restaurant overlooking the runways, plus 35 meeting spaces and an 11-story atrium lobby.

Things You Need to Know

  • 11 min walk to the Delta Flight Museum
  • Guests praised the large rooms but some complained about the kitchenettes
  • Some guests complained about the showers
  • Guests liked the contemporary restaurant
  • Guests praised the lobby
  • Guests praised the airport views
  • Guests liked the fitness center

Feedback From Real Customers

Simon Powell

Remember to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking your stay This web site will compare thousands of booking websites and usually will have rates a lot cheaper than others! Thank me later on! This resort is one of the best in this area

I have been staying here for a very long time If you choose this place you definitely won’t regret itThe interior was lovely, with a huge atrium The view of the airport operations is really neat The place was absolutely spotless The staff were helpful The breakfast was superb, but very expensive We enjoyed the Western Omelette and the Blueberry pancakes with real Maple syrup We will stay there again!

Michael Grzelecki

Great location for av geeks Can’t beat the view just outside the fence at ATLThe hotel itself is nice; clean and comfortable

The staff are all very friendly and helpful, too Even when they were clearly busy, they took time to slow down and help me with anything I needed Very much appreciatedThe lounge and pool are currently closed (May 2022) The fitness center is nice and reasonably well equipped for a hotel gym They have the AC set nice and cold too, which it great It’s a little bit tight if there are several people in there, but it’s workable if everyone cooperatesThe restaurant has standard Marriott items, which are usually pretty good, just on the expensive side for what they are To be expected

Rich Brooks

Negatives: Busy weekend and understaffed Room Phone didnt work Plumbing did not produce water consistently and made a weird sound and would shoot out black grey at first

Positives: Great staff doing what they can with what they got I realized I lost an item after checkout and they helped me retrieve it Location to airport is great If you choose the airport side of the hotel it can be a little noisy for some but we preferred itWould stay again

14. Drury Inn & Suites Atlanta Airport (3-star hotel)

About this hotel

This straightforward hotel with a redbrick exterior is 3 miles from Hartsfield–Jackson Atlanta International Airport and a mile from the Delta Flight Museum.Casual rooms offer free Wi-Fi, satellite TV and microwaves, plus coffeemakers and minifridges. Suites add separate living areas and pull-out sofas.Complimentary perks include an airport shuttle, breakfast, parking and evening socials. There’s also a gym, an outdoor pool and an indoor pool, plus a hot tub and meeting space.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • 4 min drive to the Delta Flight Museum
  • Guests praised the friendly, professional service
  • Guests mentioned “popcorn” 10 times
  • Guests praised the breakfast
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar

Feedback From Real Customers

Mike Faust

The staff at this property are fantastic We arrived at 2 AM, the night Manager made sure we were picked up from the airport and had our room key readyEach interaction over our two night stay was great

They were helpful and made our stay very comforting Food was good quality and saved us time both in the morning and the eveningThe location was centrally located and convenient for our trip but the neighborhood was not the best The facility was plenty secure including the parking lot Overall good place to stay at a fair price

S A

Our room was impeccably clean! Beds and pillows were very comfortable The kids enjoyed the pool! The front desk employee at check in was so nice and accommodating when we needed a pack n play for our twin babies! Breakfast this morning was great, the only tiny complaint we would have was the dinner wasn’t so great, but its included in the price so we wouldn’t REALLY complain 😀 And the free drinks you get made the dinner better 😀

Erin Bates

We stayed from 4/9 to 4/16/22 and we had an amazing family vacation in AtlantaEvery single person we came in contact with at this hotel location was Fabulous especially Michael at the kickback each evening He included our son by making him Shirley temples and was so nice all week in doing what he could to provide a great experience

We loved our stay for the week!!!Here are just a few very small items of feedback:1 Provide a cookie or something sweet at kickback2 Provide a kids friendly drink option at the kickback in case Shirley temples are unavailable haha3 Provide crackers for soup and chili at kickback4 Provide bread option at kickback5 Like kickback, provide some rotational items for the breakfast- bacon, pancakes, French toast etcIt was a 5 star stay for us but these few changes would have made it even better! Thank you!

15. Hyatt Regency Atlanta (4-star hotel)

  • Address: 265 Peachtree St NE, Atlanta, GA 30303
  • Phone: (404) 577-1234
  • Ratings: 4.3 (8670 reviews) Very good
  • Website : Hyatt Regency Atlanta
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Luxe lodging with a rotating restaurant & a lounge, plus an outdoor pool & a conference center.

About this hotel

Set in a high-rise with an iconic blue dome, this polished hotel is 5 minutes’ walk from a metro station, a 10-minute walk from the Georgia Aquarium and a mile from events at the Mercedes-Benz Stadium.Understated rooms with floor-to-ceiling windows offer Wi-Fi and flat-screen TVs, plus coffeemakers. Suites add living rooms and dining tables; club-level quarters have access to a lounge with free continental breakfast and snacks.There’s a refined rotating restaurant, a cocktail bar with skyline views, and a hip lounge. There’s also an outdoor pool with a sundeck, and a 24/7 gym, as well as a conference center with 52 meeting rooms.

Things You Need to Know

  • Walking distance to Children’s Museum of Atlanta and the World of Coca-Cola
  • Guests mentioned the rooms are small
  • Some guests complained about the bathrooms and the showers
  • Guests praised the friendly, professional service
  • Guests praised the refined restaurant
  • Guests mentioned “Food court” 36 times
  • Guests liked the skyline views

Feedback From Real Customers

Jennifer Flanagan RDH

Very nice hotel Staff was kind and helpful My room was very clean and the balcony was beautiful at night

I do wish there was seating on the balcony as if was nice to end the night our there before turning into bed There is a cute bakery across the street with amazing breakfast and lunch choices The hotel is attached to 2 other hotels which makes it nice for dinner/restaurant options There is also a food court connecting the hotels which is open 6am to 6pm on most days CVS was just a 2 min walk from the hotel if you forgot anything Will definitely stay here again!

T McBrown

I enjoyed my stay, at the Hyatt Regency, was an excellent choice I was able to check in early which was so appreciative The staff from entrance & car service to the front desk was on point

It was a nice additive to have guest attentiveness, professional, and friendly staff to ensure my stay to be enjoyable My room was super clean and my balcony view amazing especially at night There’s plenty of places to eat The fantastic eatery across the street, in the main lobby, and the hotel connection to the marketplace

Mark S

My stay here was rather pleasant I was able to check in early which was super awesome! There’s plenty of places to eat in the main lobby and it’s connected to the marketplace Room was super clean and the balcony view was a plus

The gym was nice and spacious The elevator area can get quite crowded though I would definitely stay here again!

16. AC Hotel by Marriott Atlanta Airport Gateway (4-star hotel)

About this hotel

Off Highway 29 and I-85, this contemporary airport hotel is a mile from Hartsfield-Jackson Atlanta International Airport, 6 minutes’ walk from Georgia International Convention Center, and 12 miles from The World of Coca-Cola in Downtown.Featuring marble bathrooms, the understated rooms provide Wi-Fi, flat-screen TVs and minifridges, as well as tea and coffeemakers. Upgraded rooms add sitting areas with sofabeds.Amenities include a chic tapas restaurant/bar, as well as a fitness room. A breakfast buffet is available, as is parking with electric charging stations.

Things You Need to Know

  • Guests praised the clean rooms and liked the beds
  • 8 min drive to the Delta Flight Museum
  • 14 min drive to Atlanta Hartsfield–Jackson
  • Guests liked the friendly service
  • Some guests complained about the restaurant
  • Guests praised the bar

Feedback From Real Customers

D Harder

My room was clean I slept very well, and got to the airport quickly The water is free, I really appreciate that after staying at W hotels with their lowkey not free waters

There is a bar inside, and people seemed to be enjoying it The bartender at the Delta lounge recommended it, and she was all sorts of helpful so I’m sure this bar is greatIn addition to free water, and what looked like a fun bar, the hotel provides a shuttle to the Sky Train It’s about a 5 min walk if you’re fastThe shuttle can also pick you up from the Sky Train, but again I think its faster to walk than to look around for the shuttle It’s kind of a creepy walk in a dark parking lot which is maybe why they provide the shuttle service Whichever method of transport you choose, this place is about 20 min to the security gate

M K Walker

The hotel is very nice! The staff is very friendly and helpful! Our room was very clean and comfortable! If you need anything, such as sugar and cream for your coffee, call the desk and it will be at your door within 5 minutes The only problem, the water pressure is to lowMy husband and I will come back again!

P Pringle

We arranged for the park and fly, 7 nights parking back in March We stayed 1 night on the front end and 1 night on the back end of our trip The room was clean and bed comfortable

Enjoyed the lounge, bar and food However, you really need to get your parking situation handled You supposedly need a room key to access this area but no cameras, security, etc The door of our SUV was hit hard in two places (dent/paint chipped) and the glass on the passenger side was chipped How does that happen? From reading other reviews about recent car break-ins, etc we won’t return The hotel takes no responsibility for parking/damage issues (posted)

17. Embassy Suites by Hilton Atlanta at Centennial Olympic Park (3-star hotel)

About this hotel

Next to Centennial Olympic Park, this modern all-suite hotel with a glass-roofed atrium is a 9-minute walk from the Peachtree metro stop.Classic suites include microwaves, minifridges and coffeemakers, plus Wi-Fi (fee), flat-screen TVs, and separate living areas with pull-out sofas. Upgraded suites offer dining tables; some add terraces.Freebies include made-to-order breakfast, and evening receptions with snacks and drinks. There’s also a polished steakhouse and a casual deli, as well as a fitness center and a seasonal outdoor pool. Conference facilities include a 24-hour business center, 13 meeting rooms and a ballroom.

Things You Need to Know

  • Walking distance to the College Football Hall of Fame and Centennial Olympic Park
  • Guests mentioned the rooms are unclean
  • Some guests disliked the unclean bathrooms and others complained about the showers
  • One of the few hotels in the area with room service
  • Guests praised the polished restaurant
  • Guests mentioned “Ferris wheel” 12 times
  • Guests praised the views

Feedback From Real Customers

Randall Kemp

Really nice hotel, in a great location It is central to the Georgia Aquarium, Coca-cola, and the college football hall of fame They are all within walking distance of the hotel

The room I had was very clean and spacious Also the price was excellent for downtown My only complaint about my stay with is a big concern was it is $45 a night to park your car at the hotel and there is very limited (all most none) parking options other than that So be prepared to get gouged on parking prices Other than that enjoyed my stay

majena groomes

I always look for an Embassy Suites when my family travels The rooms/suites are larger than most and it accommodates us much better than a smaller space The prices are very compatible with even the smaller hotel rooms in the area

The breakfast saves you volumes of money and this hotel kept everything hot and fresh The staff from arrival of valet parking to check in check put and housekeeping was FABULOUS! I WILL DEFINITELY STAY AGAIN! So many activities and amenities within walking distance as well as Starbucks and Ruth Chris on the premises FABULOUS STAY!

Teresa M. Young

Southern hospitality is alive and well here, the smiles and service never stopped Our event was hosted here, and it was stellar – any event planner knows that the AV system must be good (this one was great!) and the Sales and Catering manager must be responsive (she was amazing!) With the teams behind the scenes, the incredibly clean room, the free (bountiful hot breakfast), I was extremely satisfied! And guess what? The ballrooms were not too hot nor too cold – that is rare! Thank you, Embassy Suites Atlanta at Centennial Olympic Park team!!

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