5 star hotels in Hallandale Beach, FL

1. The Diplomat Beach Resort Hollywood, Curio Collection by Hilton (4-star hotel)

About this hotel

Set between the Atlantic Ocean beach and the Intracoastal Waterway, this upscale resort is 8 miles from Fort Lauderdale International Airport.Featuring floor-to-ceiling windows with ocean or waterway views, sophisticated rooms provide flat-screen TVs, Wi-Fi and balconies. Suites have separate living areas; some also offer sofabeds and/or dining tables.Dining options include a high-end steakhouse, a chic poolside bar and a cafe. There are 2 outdoor pools with cabanas, waterfalls and a kids’ splash zone. Beach activities include kayak, paddle board and jetski rentals, plus banana boat rides. Parking is available.

Things You Need to Know

  • The rooms have TVs and refrigerators
  • 7 min drive to Hollywood Beach Broadwalk
  • Guests mentioned the service is friendly but unprofessional
  • Guests mentioned coffee makers 60 times
  • Guests praised the views
  • Guests liked the fitness center, which has elliptical machines
  • The pool has a water slide

Feedback From Real Customers

Megan “wenmeg22” Wenzel

The hotel has a great location, right on the beach and the pools are great I think there is plenty of chairs too to lay out The room we stayed at was nice but was not cleaned well

They also don’t have coffee makers in the room, which is ridiculous for this 4 star hotel! There is very little reasonably priced food options nearby The restaurants at the resort are incredibly overpriced and the quality does not match They’re charging $4 for Hilton coffee! The fancy sounding yogurt parfait i got for $13 was a small cup sized – not filling at all The $15 alcoholic drink was in an 8 oz cup They are taking advantage of the location they have – wish the quality matched what they are charging – it does not!

Marina Popovich

We stayed here for 4 nights during the week I have to say I was very apprehensive before arrival because of the recent bad reviews Our stay was absolutely wonderful, so I wouldn’t put a lot of weight on the negative reviews

Our room was spacious, clean and had a nice view The pool area and beach are amazing, clean and relaxing Umbrella rental is $30 a day and they set it up for you with chairs The seaweed can be a bit annoying at times in the water, but what can you do The lobby is super airy, open and clean I went down to the coffee shop every morning around 8 and the line was less than 4 minutes, coffee strong and food good They had lots of fresh pastries and warm sandwiches to choose from The grocery store inside the hotel was super helpful throughout the week for random snacking for 2 teens and drinks throughout the day The Playa restaurant had great food and strong drinks It does tend to get busy as there are lots of guests at the hotel and limited seating as all restaurants do so plan accordingly It can all add up financially with food and drinks after a few days, but what else would you expect at a beach resort, it’s not a Holiday Inn, but not more expensive than other vacations we have taken Overall our stay was wonderful and will absolutely bring my family here again

Carolyn Bernhart

Hotel and grounds were beautiful! Well maintained and very clean Staff were friendly and welcoming I had a King oceanfront room with balcony and the views were gorgeous

The hotel charges a daily resort fee for pool and beach use, unfortunately the weather was a bit too cold to enjoy either It would be great if the resort fee were optional for those guests not planning to use these amenitiesOverall, a great stay at a beautiful property for a reasonable price!

2. Costa Hollywood Beach Hotel (4-star hotel)

About this hotel

Across from the Stranahan River, and a block from a beachfront promenade along the Atlantic Ocean, this upscale hotel is 2 miles from the Art and Culture Center of Hollywood, and 4 miles from I-95.Streamlined rooms with a contemporary vibe feature flat-screen TVs, plus wet bars, minifridges and coffeemakers. The 1- to 3-bedroom suites add living rooms and kitchenettes; upgraded quarters have terraces or balconies, and/or water views.Breakfast (coffee and pastries) is included. There’s also a rooftop area with a pool and a restaurant/bar, in addition to a cafe, a 24-hour gym and event space. Parking is offered for a fee.

Things You Need to Know

  • The rooms have microwaves
  • 5 min drive to Hollywood Beach Broadwalk
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Boardwalk” 20 times
  • Guests liked the fitness center
  • Guests praised the outdoor pool and the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

[email protected] Isabel752

From the moment I got there I was greeted with a smile, which made me feel at home Checking in was very easy and quickMy suite was very comfortable and everything was impeccable

The pool area is fantastic! Everyone there is very attentive toyour needs The sunset club has excellent appetizers; as well asalcoholic and non-alcoholic drinksThey have valet parking which is extremely important in Hollywood Beach! You don’t have to worry during your stay about your car being towed or ticketed

Tom Halasy

We stayed in room S201, it had a great view of the bay and was close to the elevator Very nice apartmentThe whole hotel is superb, the rooftop pool and its views are amazing

Thursday afternoons they have “Salsa and shots” on the roof with Claudia, that was a lot of fun We got margarita shots, the kids got lemonade for learning salsa :-)The only problem we had was with house keeping not leaving enough towels and toilet paper, but that was fixed quickly

Misty

I stayed here for 4 days and really enjoyed my time and look forward to coming back The rooftop pool, hot tub, restaurant/bar, and lounging areas were greatWe were given two beach chair rentals for free but opted to pay $20 for an umbrella

Really enjoyed the beach time and the attendants were very kind and hospitableThere’s a coffee bar on the ground floor with great coffee and food (hit or miss) There’s no restaurant on site but looked like one was coming Regardless, you’re in Lauderdale and on the broad walk so there’s plenty of food options aroundWas a bit shocked parking wasn’t included ($35/night) and the fees are just…a lot I have an additional $400 charge I’m still trying to figure out My fees should have totaled $150 + one night of valet (found cheaper parking down the road)Staff was all amazing but I did have one issue I was standing in the hallway in front of the door and an employee used a key to come into my room He was as shocked to see me as I was to see him as he never knocked or gave any indication he was entering I was about to get in the shower so that would have been a major issue for me I really felt unsettled after that

3. Riptide Oceanfront Hotel & Tiki Bar (3-star hotel)

About this hotel

Set along the Hollywood Beach Boardwalk and overlooking the ocean, this casual hotel is a mile from the walking trails at Anne Kolb Nature Center and 7 miles from Aventura Mall.Airy, laid-back rooms feature free Wi-Fi, flat-screen TVs and DVD players, plus kitchenettes. Upgraded rooms add sofabeds and/or kitchens, and some also have ocean views. A suite comes with a separate living room.Parking is complimentary. A lively outdoor restaurant/bar offers ocean views and regular live music.

Things You Need to Know

  • 5 min walk to Hollywood Beach Broadwalk
  • Guests praised the friendly service
  • Some guests complained about the beds but others liked the kitchenettes
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Boardwalk” 38 times
  • Guests praised the views
  • Guests praised the nightlife
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Kenny Garcia

Gets busy on the weekends! To get a drink at the bar could take awhile but the vibe is good and live music is fun If it looks full from the front, trying moving to the backthere are usually a few empty tables Lots of people ordered food that looked good and was cheap, will have to try that next time

vincent macy

Older hotel directly on Hollywood Beach boardwalk, with a great tiki bar The musicians were great, the servers were awesome A really fun place to go and stay

Hotel is close to everything, The room was large with a small kitchen, very clean Two small complaints, there was a large light outside the window Also the windows need to be replaced Overall, it’s a great place to stay

Lauren Fassino

You can’t beat the location of this hotel Our room was steps from the beach and we woke up every morning to the most beautiful sunrise right outside our window The front desk attendant, Ali, couldn’t have been more kind and helpful-she was a joy to work with! The tiki bar with live music is fun and convenient for grabbing some drinks and food before enjoying the beach or broadwalk

It was great having a kitchen in the room as well We all loved our stay and can’t wait to come back again!

4. Best Western Plus Hollywood/Aventura (3-star hotel)

About this hotel

This relaxed hotel is also 4.2 miles from Gulfstream Park Racing and Casino, 5 miles from Aventura Mall and 7 miles from the Hollywood Beach Boardwalk.The warmly decorated, unassuming rooms feature free WiFi, flat-screen TVs, and tea and coffeemaking facilities. Some rooms have microwaves or whirlpool tubs.Hot breakfast and parking are free. Other amenities include an outdoor pool with a waterfall, plus a fitness center. There’s also a 24-hour business center, a convenience store and a coin-operated laundry.

Things You Need to Know

  • 9 min drive to منتزه توبيكيجي يوجني
  • Guests mentioned the rooms are unclean
  • Guests praised the friendly, professional service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests liked the fitness center
  • Guests praised the outdoor pool

Feedback From Real Customers

Ashley Brown

Sadly this hotel did not meet expectations Upon arrival my family and I became aware that we were next to a strip club The lobby was highly scented, which I liked but people with sensitivities surely would not

We came to understand why there was cologne everywhere when we got to the room The first room we were offered had a horrible wet musty smell I refused to stay in there The front desk staff was very nice, helpful and understanding offering us another room That room had a portable dehumidifier in it Clearly this hotel has water damage that is not being fixed I booked through a 3rd party and notified them and the front desk I would not be staying here and was informed by both the third party and the front desk that a refund would be issued when the manager, Juan, was back on property on Monday Juan gave the 3rd party the run around and made it very difficult to connect with him I then called personally No response Finally after much persistence on my end, that I just wanted a refund due to the fact we did not actually stay on the premises, it was resolved But NOT in a professional, timely manner Very disappointed

Jerry McCormack

I wish I could give this zero stars for the property itself and the manager Juan The staff is incredibly friendly so I feel bad for them but this hotel suffers from a moisture issue which is causing mold and mildew, and an unpleasant smell in the lobby and rooms To combat this, management is pumping in large amounts of perfume to mask the odor which initially is quite pleasant but becomes overpowering in a few minutes and caused us headaches

Rooms were full of mold in any crevace areas and had portable dehumidifers which was alarming to say the least Just don’t stay here, it’s in a terrible part of town anyway

mark malanowski

Stayed overnight with my loved one The room was clean but the lights flickered all night The ac was not working well and left the room completely damp feeling

The shower had no inside curtain The elevator felt like it would give out everytime someone came in The sound of it was really bad and loud Woke up to a homicide next door gun shots being heard at 5:30am definitely will not be back

5. Hyde Resort and Residences (4-star hotel)

About this hotel

In a high-rise overlooking the Atlantic Ocean, this high-end, all-suite hotel is 3 miles from both the Hollywood Beach Broadwalk and I-95, and 4 miles from Aventura Mall.Featuring floor-to-ceiling windows, and furnished terraces with ocean views, the modern 1- to 3-bedroom suites have complimentary Wi-Fi and flat-screen TVs, as well as kitchens and dining areas. Room service is available.Amenities include a trendy restaurant/bar offering terrace seating, as well as a Japanese eatery, an outdoor pool, a gym and a luxe spa.

Things You Need to Know

  • 9 min drive to Gulfstream Park
  • Some guests complained about the air conditioning
  • Some guests complained about the bathrooms
  • Guests mentioned “Airbnb, Inc.” 32 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the outdoor pool

Feedback From Real Customers

SunnyDaze

Me and my family of 4 stayed here Our family is a pool family and was really looking forward to the nice reviews and pool we saw online The pool was just that! Honestly it was a great place to swim

But the seating was absurd All the seats were packed and we had to sit on the ground This would have been fine if there wasn’t a whole empty owner section with around 30 open chairs that no one else could sit in I hope they give their guest more chairs if we return At this point in our stay we stopped going to the pool because it was the same and we just headed off to the beach The resort only has 4 elevators for over 40 floors of rooms Not to mention no service elevator, meaning every time you would get on there was a cart and service employee on it causing delays to be even greater We stopped on 15 floors to just get to the pool, on all 15 floors we could not pick up any of the passengers due to full capacity At the bar it was $25 dollars per shot and they were not worth it! Honestly I would not recommend this place for a spring break vacation, or a vacation in general

Shamil Gurshumov

Very nice apartments with a gorgeous view!Super cozy

The pool was clean, the beach as well!Loved the security personalUnlike 3 years ago when I was staying there and there were plenty of people at the pool that somehow were getting in so there was no room for us and we could not get an umbrella to sit under this time there were security everywhere making sure it is safe and no strange people on the hotel territory The negative: you will have to wait for the elevator sometimes for 20-30 minutes especially if you gonna stay at the lower floorsBy the time they arrive they are full and you have to wait again and again Had to use the stairs couple of times from the 10th floorOverall very family friendly place!Would definitely stay there again!

Joel Kahn

Great serviced apartments with nice hotel features If you’re expecting a 5 star hotel it won’t hit the mark These are more like comfortable premium apartments

The facilities are perfect amazing gym, pool, tennis and beach serviceI was a little skeptical at first given some of the google reviews about the lifts We experienced this issue once (we had to wait around 15 mins) the hotel was at max capacity and many people arrived simultaneously It was a little frustrating but all the other positives out weight this small inconvenienceStaff were great, valet was great We will come back highly recommend

6. AC Hotel by Marriott Miami Aventura (3-star hotel)

About this hotel

Close to shops and restaurants, this modern hotel off Route 1 is a mile from Gulfstream Park’s casino and horse racing complex, 3 miles from Golden Beach, and 8 miles from Fort Lauderdale-Hollywood International Airport.Understated rooms feature free Wi-Fi and flat-screen TVs, along with minifridges and coffeemakers. Some add pull-out sofas.There’s a sophisticated bar offering tapas and cocktails. Other amenities include a gym, a heated rooftop pool and coin-operated laundry facilities. Breakfast and valet parking are available for a fee.

Things You Need to Know

  • Guests liked the rooms
  • 14 min walk to the Aventura Mall
  • 37 min drive to Miami International Airport
  • Guests praised the friendly service
  • Guests mentioned microwaves 10 times
  • Guests mentioned lobbies 23 times
  • Guests praised the fitness center
  • Guests praised the outdoor pool

Feedback From Real Customers

karim caez

It was our first time staying at an AC hotel and I was impressed how impeccable our room was I liked the European less is more with tiled floors and very simple but pretty decor Excellent check in and the outdoor pool was great for the family to enjoy

The breakfast all you can eat gave you two options for add ons like pancakes, scrambled eggs sausage or bacon all for a reasonable price Check out was simple The one thing It did not well for us traveling with kids was that there was no security at the pool and some guest were smoking not respecting the no smoking sign at the door, which made it a bit uncomfortable for a non smoking family with children Other than that the stay was great and will definitely stay again

Nicola Roberts

I really wanted to love this hotel, but the truth is, is just not there1) Upon check-in, my credit card was taken for room incidentals I had already paid for my room charges prior to arrival

I was NOT told by the front desk person who checked me in that a $XX hold would be placed on my card Not a huge deal, but definitely worth mentioning if you will place a hold on someone’s credit card2) The hotel is just noisy, we could hear hammers (I assumed) banging, staff yelling to one another, lots of noise from everywhere it was hard to determine which was more distracting I didn’t get any sleep while at the property3) Not only was my sleep disrupted by the noise, but the bed is so HARD Not firm, but HARD My joints hurt every single night (Wed-Friday)4) The last thing and the most egregious issue I found was the rooms are NOT cleaned properly at all On our last day, we noticed the cleaning techniques used Our room was cleaned within 7 minutes I took the time of arrival and departure Cleaning products are not being used They may be available, but they are not being used by the cleaning staff ☹5) Lastly, I spilled some water on the floor Used one of the towels to dry the water up The towel turned from white to a dark smokey gray As I said before in #4 cleaning products may be available to the staff, but it does not appear that they take the time to use them This is obvious in the cleanliness of the floor after a water spillVery disappointed in this property overall, I stay with many Marriott properties, and this is by far the worse in many yearsIn fact, I have another reservation at the Dallas (Galleria) AC Hotel; hopefully, this stay turns out much betterLots of work today AC-Aventura/Miami

Amy Hromas

The front desk staff are all so nice and welcoming They accommodated a room move quickly and easily, we switched from 2 doubles with a couch to a king bed studioThe rooms are nice, comfy beds

Only part that was a bit strange was the frosted glass door to the toilet

7. Marenas Beach Resort (4-star hotel)

About this hotel

Set on over 2 miles of Sunny Isles Beach, this chic high-rise resort is 3 miles from high-end shopping at Aventura Mall.Modern rooms and suites feature floor-to-ceiling windows with ocean or bay views, private balconies and marble baths. Suites (ranging from 1- and 2- bedrooms to penthouses with rooftop terraces) add gourmet kitchens, coffeemakers and washer/dryers.Umbrellas, chairs, chaise lounges and beach towels are provided. Other amenities include a spa, a heated outdoor pool and a hot tub, as well as a poolside bar. There’s also a bar, a gym, and 10,000 sq ft of event space with panoramic views. A restaurant serves Latin-fusion cuisine.

Things You Need to Know

  • 6 min drive to the Aventura Mall
  • Guests praised the service
  • Guests mentioned “an ocean” 50 times
  • The hotel has a game room
  • Guests praised the beach

Feedback From Real Customers

Ana Rodriguez

Definitely recommend this place to stay! Clean suites and room, great service, front staff and resort staff were all so pleasant and very helpful! From the moment you walk in you feel welcomed and embraced We definitely loved it here, beach was amazing The resort is close to everything which was great

The beach was awesome and the pool with side bar was amazing Definitely recommend!

Boris

Not a 4 star hotel in my opinion The lobby and restaurant are both nice, the rest of the hotel is between 2-3 stars at best Small pool, not enough chairs

The rooms are extremely dated, poor water pressure on the showers and toilets Elevators could not keep up with the demand 15-20 min wait during peak timesWe had 6 rooms, each of which had the same issuesSuggest spending your money elsewhere

D J

Awesome awesome awesome experience!!!!Last week was a special week and I spent it at this hotel I stayed in two of the penthouse suites consecutively during the week and I could not have had a better experience My only regret is that I could not stay longer!I have been to other high end places for my birthday like the Sandals resort in Jamaica and was HIGHLY disappointed, distressed, and displeased so I truly appreciate awesome service when I receive it!Hotel was very very clean especially my suites! The front desk manager Derek went out of his way to help me even before check on

The other day time manager Jose was ultra helpful and considerate also and went above and beyond for me AFTER check in during my stayThe valet team was awesome, and the manager Juan, I believe, was outstanding and just so good to meALL hotel staff I encountered were friendly, hard working, and so kind I did not have one bad experience, from housekeeping, to valet, to the restaurant, to the towel assistants on the beach!The rooms reflect what is seen in the photos exactly, and the views are so lovely! I was almost in tears! You have beach views from all rooms, even on the bay side of the hotel! It was just so peaceful here!I highly and without reservation recommended this establishment! I will certainly return again soon!!!!

8. Aloft Miami Aventura (3-star hotel)

  • Address: 2910 NE 207th St, Aventura, FL 33180
  • Phone: (786) 590-5150
  • Ratings: 4.2 (502 reviews) Very good
  • Website : Aloft Miami Aventura
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Bright rooms in a trendy hotel offering a gym, a bar/lounge & a rooftop pool with city views.

About this hotel

This hip, contemporary hotel is an 18-minute walk from the upscale Aventura Mall, and 1 mile from the Gulfstream Park Racing and Casino. It’s 10 miles from the Fort Lauderdale–Hollywood International Airport.Modern, streamlined rooms with pillow-top mattresses feature free Wi-Fi, flat-screen TVs and iPod/iPhone docks, plus minifridges, and tea and coffeemakers.Continental breakfast is available for a fee. Amenities include a fitness center, a 24/7 pantry offering light meals, as well as a trendy bar/lounge with a pool table. There’s a heated rooftop pool offering city views. There’s also a coin-operated laundry.

Things You Need to Know

  • 5 min drive to Gulfstream Park
  • 38 min drive to Miami International Airport
  • Guests liked the service
  • Guests mentioned “shopping malls” 15 times
  • Guests mentioned bars 22 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Zuleirys Santana Rodriguez

I’ve already stayed twice here and I recommend it to everyone Really fast service and check in/out process People are really nice and the hotel is extremely clean

Location is 10/10! You have so many restaurants, workout places, spas and more around the same block It feels really safe, the rooms are big and they allow pets! They will certainly see me again!

Laura Clinansmith

we were there for a few days at the beginning of March and just want to warn new visitors about a couple things – first, the only bar on the property doesn’t open until 4pm Not great if you were planning to drink at the pool Speaking of the pool, not sure what was going on with the water but getting my hair wet resulted in a disgusting residue that required multiple shampoos to remove

Other than that, the hotel is adequate, but nothing special Oh yeah, no microwaves in the room, which is unusual and inconvenient

Zae Dareus

Associates at the front desk told me that I was good to go with parking, and now after my trip I see a charge for parking I called the business they advised I CALL THE LOBBY & speak to the manager about it Manager basically acted as if I was lying about the charge

She claims that her associates did tell me that parking is a charge when in fact they did not So I asked basically I have to pay the charge even though the associates did not inform me of it She said blankly “yes” This is poor customer service, the room had not microwave , barely any air

9. DoubleTree Resort by Hilton Hollywood Beach (4-star hotel)

About this hotel

This relaxed beachfront resort hotel is 3 miles from Mardi Gras Casino and 5 miles from the Haulover Park beaches.Featuring balconies with views of the Atlantic Ocean or the Intracoastal Waterway, the modern rooms offer free Wi-Fi, flat-screen TVs and desks, as well as kitchenettes, and tea and coffeemaking facilities. Suites add separate living areas.Amenities include a contemporary bistro, a poolside bar serving light meals, and a coffee shop offering Starbucks coffee. There’s also a fitness center, an infinity pool and a hot tub.

Things You Need to Know

  • 9 min drive to Gulfstream Park
  • Guests mentioned the rooms are large but unclean
  • One of the few hotels in the area with room service
  • Guests mentioned “cookies” 47 times
  • The fitness center has free weights
  • One of the few hotels in the area with a casino
  • Guests liked the outdoor pool

Feedback From Real Customers

Mariana

This stay was a very nice one and the hotel is extremely beautiful and well keptThe only reason I’m not giving it 5 stars is because one day before coming in I called to get help picking a nice room viewing the pool I e-checked into that room and then ONE hour before arriving to the hotel I called to make sure I still had my room and they said I did but then when I arrived the girl at the front desk gave me a completely different room facing a parking lot

She said my room wasn’t clean which confused me because I had called an hour before to ask and I was told I was all good with the original room I selected The girl made no effort to help me until I asked to speak to a manager and THEN she suddenly had a room available for me It still wasn’t fully over looking the pool but it was definitely better and I thank her for helping us get something a little better Other than this the stay was lovelyThere was one employee specifically who made our stay so much better and that was Joseph He helped us with our luggage and was so sweet and genuinely a kind person He would approach us just to chit chat and ask us how our day was He would even recommend places for us to eat without us having to ask Thanks so much Joseph, we really appreciated you!

Jason D

The hotel was a great value and location, with a nice pool, and beach access that worked great The best thing about the stay was Barbara at the desk She was ON IT! I watched her show true hospitality to not only our family, but several other customers

The hotel is in very good condition, has a reasonable resort fee for all that’s included, and valet parking that’s fair-priced and offers quick service We were thrilled with our stay here

Diane Kramper

We traveled for a business trip From the moment you drive up the valet staff is so welcoming Everyone at the front desk always met us with a smile

The lady at the grocery food kiosk was always friendly & made the best cappuccino in the house The restaurant staff & bar tenders all made you feel very welcome & the food was fabulous Such a great place to stay

10. JW Marriott Miami Turnberry Resort & Spa (4-star hotel)

About this hotel

Set opposite a sprawling commercial development, this upscale hotel is a 7-minute walk from Aventura Mall and 2 miles from horse racing at Gulfstream Park Racing and Casino. Highway 1 is less than a mile away.The polished rooms feature flat-screen TVs, minifridges and sitting areas, plus balconies. Upgraded rooms offer ocean views; suites have separate living rooms. Room service is available.Breakfast (fee) is served at 1 of 4 restaurants, and there’s also a bar. Other amenities include 2 18-hole golf courses, a gym and a spa, plus a water park with pools and slides.

Things You Need to Know

  • 7 min walk to the Aventura Mall
  • Guests praised the large rooms but some complained about the kitchenettes
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “Lazy river” 15 times
  • Guests praised the grounds
  • Guests praised the ocean views

Feedback From Real Customers

Kristin Graves

We loved everything about the JW Turnberry The moment we walked into the property we were welcomed by the friendliest bellhop He guided us to our room and gave us a great tour of the amenities on the way

We had one very small concern about our room and they sent housekeeping immediately Once again, the staff was cordial and niceThe Tidal Wave (water park) was fun It was a adult only trip and even we enjoyed it But I will say, the adult only pool with towel service was my favorite part (and their staff was amazing too)!You know it’s a great stay when you don’t want to leave This resort truly knows how to treat their guests and maintain a beautiful property I have no doubt we’ll be back again!

Thomas Ryan-Lawrence

Don’t waste your money if you’re going for the water parkThe entire reason we stayed at the Turnberry Resort was to enjoy the water park with our eight year old son We were in town last Thanksgiving and stayed off-site, but visited the park twice and had a wonderful time

Unfortunately, for a park with a capacity of over 3800 people, it is apparently acceptable to have only fifteen tubes for the upper two rides We spoke with management, who didn’t seem to be all that concerned and even said “that’s the way it’s always been” When we in formed him it was not our first time at the resort, the response was “well, that’s what it is”At this point, I don’t believe we could recommend Turnberry for that reason alone It is quite more expensive than other hotels in the area and when you can’t even use the main attraction, it’s kind of pointless Also, the staff seemed more concerned about pleasing the special parties each day than addressing concerns of patrons who were staying at the hotelThis was one of my worst experiences with a Marriott to date

Annette Herrera

We have stayed here twice and have enjoyed their water park both times & absolutely love it here! Looking forward to being back soon The pools, the slides & the lazy river are great too Hotel and Pool/park area are well maintained & clean

All staff members have been welcoming & accommodatingThe only reason why I am giving them a four star is because I feel like there should be a different system for outside guests The first time we went, there were so many non guests in the pool area that a lot of the hotel guests had nowhere to sit I feel like hotel guests should have priority

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