5 star hotels in Indian Trail, NC

1. Renaissance Charlotte SouthPark Hotel (4-star hotel)

About this hotel

This sophisticated hotel is 6 miles from Time Warner Cable Arena (home of the Charlotte Hornets basketball team) and 7 miles from Discovery Place science museum.Modern rooms feature flat-screen TVs, Wi-Fi (fee), iPod docks and desks, as well as minifridges and coffeemakers. Club rooms and suites offer access to a lounge with free continental breakfast (weekdays only), and suites also add separate living areas. Room service is available.Amenities include a restaurant with Southern fare and a casual bar, as well as an indoor pool and a fitness center. There’s also a business center, 14 meeting rooms and free parking.

Things You Need to Know

  • 7 min drive to Carolina Thread Trail
  • Guests praised the rooms but some complained about the kitchenettes
  • One of the few hotels in the area with room service
  • Guests mentioned “shopping malls” 21 times
  • Guests liked the architecture
  • Guests liked the fitness center
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Christi Shepherd

My husband, my dog, and myself stayed here for 3 days/2 nights Although we did not utilize the pool it looked clean and smelled like the ocean The elevators did not smell bad like in most places, the hallways were very clean

The room was immaculate well stocked, and in great condition The bed was the bed was a little on the harder side but that is just a matter of my preference The hotel staff was friendly and helpful, the restaurant was clean The exterior was clean We had no issues with any of the staff while we were there Our dog felt welcomed and comfortable All-in-all a wonderful experience and I would definitely visit again

Dom Gray

Horrible! Writing a very honest review to warn people of the state of this hotel When booking I did not get an accurate feel of how bad things are here or I would’ve made sure to avoid this hotel I was very close to leaving and finding better accommodations which is a 1st and I have stayed at various star hotels

Pro- Excellent locationCons- Cleanliness, amenities, air quality on some floors, but 1st and foremost Cleanliness!Our 1st room was so dirty that it seemed like all they did was change the sheets The floors were sticky and nothing was cleaned They did not supply enough towels for our 4 guests and when asked we never received any new ones Thankfully my children were visiting with family at another hotel for a couple of days so we didn’t have to keep begging for common items For this price they should be ashamed to even welcome guests into this place Of course there is a shortage of staff (everywhere) but if you cannot even clean the rooms properly they should limit guests to the staff available Our 2nd room was at least acceptable enough for us to finish off our stay without leaving We considered the pool when booking but would not dare step foot in there The water did not look clean and there was a sock that I’m sure will still be there once we check outThe icing on the cake was housekeeping knocking on the door at 9am on checkout day For this price please book somewhere else unless the location is all you are worried about

Chrisopigi Maggiorou

It was very good when I was there 7 years ago This year I went again, I believe it is very expensive for what they giveThe food it was good

Many closed area at the inside garden area, it was open only the bar area Very good tips the security at the parking lot at night time Very good the girl with the long black hair at the bar at night shift

2. Holiday Inn Express & Suites Monroe, an IHG Hotel (2-star hotel)

About this hotel

Set in a suburban shopping zone on the Andrew Jackson Highway (U.S. 74), this contemporary chain hotel is 3.6 miles from downtown Monroe and 22 miles southeast of Charlotte. The Charlotte-Monroe Executive Airport is 4.4 miles away.Modern rooms come with minifridges, microwaves, work desks, flat-screen TVs, in-room movies and free WiFi. Suites add pull-out sofas and kids 19 and under stay free with an adult.A free hot breakfast buffet is served daily. There’s also an indoor pool, patio, fitness/business centers, 2 meeting rooms and guest laundry. Parking is free.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • Guests praised the bathrooms
  • 7 min drive to Belk-Tonawanda Park
  • Guests praised the service
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Shelley Fleming

First time I’ve ever given 5 stars to a hotel but this one was excellent (and we travel monthly) VERY clean and updated The breakfast was not a huge buffet but sufficient, fresh and well made

We really enjoyed it The staff were very nice and friendly The keurig coffee bar in the room was a wonderful touch away from home Would only stay there when in the area

Brittani Sabourin

The staff was really friendly! The hotel overall was really clean There was a towel with possibly puke on it in the elevator last night, and still this morning But aside from that the entire place was clean

The beds and pillows are so nice! We were woken up at 2 am our first night with drunk jerks being loud, and then around midnight our second night with a group of people loudly trying to find a room Then this morning we had some kids screaming and being loud at 7 am So we didn’t get much sleep at all, but it’s not the hotels fault Only thing I recommend is changing up the breakfast a little Maybe sausage one day and bacon the next, or have some hash browns one day

chris miller

Fantastic from the front desk to house keeping to the people who run the cafe area in the Morning Great room clean , the manger should be proud of the staff Only thing that sucks is trying to find parking late at night

I would always stay in this hotel when I need one by far best in Monroe for price only thing I would change here is a tad bit faster Wi-Fi still good but it should be a lot faster for how good this place looks inside and out

All Options

Musetrip

3. Homewood Suites by Hilton Charlotte Ballantyne, NC (3-star hotel)

About this hotel

This laid-back, all-suite extended-stay hotel is 2 miles from Big Rock Nature Preserve and 5 miles from President James K. Polk State Historic Site.Casual studios and 1-bedroom suites offer free Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, plus kitchens, and tea and coffeemaking facilities.Complimentary perks include breakfast, parking, and regular evening socials with snacks and drinks. Other amenities include a gym, an outdoor pool and coin-operated laundry facilities, as well as meeting space and a 24-hour convenience shop.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • 11 min drive to the President James K. Polk Historic Site
  • Guests liked the friendly service

Feedback From Real Customers

Robert “Curt”

An awesome experience Totally automatic check in The room was beautiful, roomy and most of all comfortable and clean

The front desk service is first rate Very professional and even followed up with our concerns concerning breakfast when we got homeIf you need an extended visit, you can’t do better for the value than this motel

Ro Lo

I had an excellent experience, Brooke greeted us and was so sweet and helpful, the kitchen staff were also incredible helpful and kind The room was very big and clean, I traveled with my 3 kids and husband and we were very comfortable the only thing I wish they had was another dresser, and more hangers in the closet, and a broom or vacuum but that’s me being picky because I had so much stuff! But it was so great! Thank you for making our trip so great!

Michael Wall

This hotel was excellent! I will be checking out this morning after staying for a rough 10 day stay while my mom was at Atrium Health Pineville getting open heart surgery The staff at Homewood Suites made my stay infinitely easier than it would have been as they were so nice, made sure I had everything I needed, and even asked about my mom every day The food was excellent and the hotel was great! I would like to particularly give thanks to Celeste, Tyler, and Vivian for how great they were to me

They were excellent and I highly recommend this hotel if you’re staying in the area

4. Grand Bohemian Hotel Charlotte, Autograph Collection (4-star hotel)

About this hotel

In the Uptown central business district, this sophisticated hotel is an 8-minute walk from the Bechtler Museum of Modern Art and less than a mile from I-277.The bright, chic rooms provide flat-screen TVs, Wi-Fi, coffeemakers and minifridges. The 1- and 2-bedroom suites offer sofabeds, living areas and/or city views. Room service is available.An elegant restaurant serves South American-style cuisine. A rooftop tapas bar has city views. Other amenities include a cafe, a Starbucks coffee shop, a spa and a gym, plus event space, valet parking and breakfast.

Things You Need to Know

  • The rooms have refrigerators
  • Walking distance to Discovery Place and Romare Bearden Park
  • 17 min drive to Charlotte Douglas
  • Guests liked “a works of art”, mentioned 16 times in reviews
  • Guests praised the nightlife
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Trey Barhite

So tonight is our wedding night We were excited to come here after our great wedding We got here and we were supposed to have chilled champagne that our family gave us which was just sitting in the box warm not on ice (also no champagne glasses)

There was no chocolate that was also ordered and supposed to be in the room when we got here and we found out that they gave it away to another guest before we got here The chef was gone so we ended up with a tiny slice of cake We were also supposed to have two bath robes and we got here and there was only one I called the front desk and my mother in law also called them and no one would pick up the phone Finally after 6 minutes a lady answered and was rude about it This room was super expensive and we just wanted a good night We will make the best of it but this place is not worth the money we paid The holiday inn would have done a better job honestly Don’t book here You will be disappointed also to top it all off, they charge you $5 for water

Alison Tribble

This was one of the most excellent hotel experiences I’ve ever had and we have been to several luxury hotels The entire staff, from valet to housekeeping and in between, was beyond kind and helpful and seemed like they genuinely wanted us to have the best experience possible Lindsay at the front desk is AMAZING!!! She’s your girl if you need help with anything! The ambiance of the rooftop bar is incredible and the drinks and food there and Mico were delicious! Everything was run like a well oiled machine, we will be staying here again!!

Eric Simpson

Had an amazing stay at the grand bohemian! Didn’t quite know what to expect with it being my first time in a Grand Bohemian hotel but if they all are remotely close to this, I’ve found a new favorite! From the moment I walked through the door I was greeted by the smiling faces of Lauren and Lindsay! I’m not sure when these girls sleep because every interaction I had was with one of the two! From checking in, to asking about the local area, ordering room service, and requesting items to the room, I got to know these ladies very well because they did it all! Unfortunately neither were present as I checked out but I wanted to tell them how much of a positive impact they made on my stay!

5. JW Marriott Charlotte

  • Address: 600 S College St, Charlotte, NC 28202
  • Phone: (704) 333-1101
  • Ratings: 4.4 (190 reviews) Very good
  • Website : JW Marriott Charlotte
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Chic rooms & suites in a polished hotel featuring 2 restaurants, an outdoor pool & a spa.

About this hotel

Opposite the Charlotte Convention Center, this sleek hotel is an 8-minute walk from the NASCAR Hall of Fame and less than a mile from I-277.The chic rooms provide flat-screen TVs, Wi-Fi, coffeemakers and minifridges. Upgraded rooms offer access to a private lounge. The 1-bedroom suites feature living rooms, sofabeds and/or balconies. Room service is available.Amenities include 2 restaurants, a rooftop bar, an outdoor pool, a spa and a 24-hour fitness center, in addition to breakfast and valet parking.

Things You Need to Know

  • Guests praised the rooms
  • Walking distance to the Harvey B. Gantt Center and Mint Museum Uptown
  • 16 min drive to Charlotte Douglas
  • Guests praised the friendly service
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a spa
  • Guests liked the rooftop bar

Feedback From Real Customers

Matt Shaffer

My wife and I stayed only for one Saturday night for her birthday I contacted David the general manager to see if we could check in early, the response was instantaneous When we pulled up to the hotel the 2 valets were so gracious in the cold and were very helpful with our luggage

Brandon was at the desk to knock our socks off with his hospitality and knowledge, he spoke to us like old friends The room was immaculate when we arrived, we met a dozen housekeepers during our stay, every one of them were moving fast and very friendly The rooftop bar was well stocked and would be worth the stay in warmer condition The bar in the lobby is a well stocked craft bar with very knowledgeable bartenders, who will creat the best drink in Charlotte We had dinner in Dean’s steakhouse on the first floor Saturday night The staff in the restaurant is second to none, the food was magnificent and delivered at the speed of light There is so much more that I would love to tell about this hotel and a great location but you will have to spend the night yourself I would like to thank the staff, as this is the best night I have spent away from home in many years

Casey Dalal

Had a great one night stay here This is a new modern property with great onsite dining and bar options Titanium benefits were honored as expected and I was upgraded to a nice corner suite

Great check in experience with friendly and welcoming staffLocation is good and within walking distance of most of the downtown area Valet parking through the hotel is available however there is also a self-park garage adjacent to the hotel I would certainly return to this property the next time I’m in the Charlotte area

Yamica D.

This place is amazing!!! Stayed here for a work conference and was met with exceptional customer service of the valet staff, bellmen, & front desk The lobby was clean and smelled soo good! The only disappointment was upon entering the room the bed wasn’t made completely and there were crumbs in certain areas in the room All in all I had a fantastic stay! The rooftop bar is a must see – it really captures the beauty of uptown Charlotte

I also want to make a note of the front desk staff Kendall who was always so pleasant and always made herself available to me which I found comforting Definitely plan on staying here again 🙂

6. Hyatt Centric Charlotte Southpark

About this hotel

Set a 6-minute walk from The Village at SouthPark shopping center, this polished hotel is 6 miles from both Charlotte Convention Center and the Bechtler Museum of Modern Art. It’s also 6 miles from Interstate 485.Chic rooms have Wi-Fi, flat-screen TVs and Keurig coffeemakers, plus minifridges. Upgraded rooms feature floor-to-ceiling windows and/or glass-enclosed showers. Room service is available.Amenities include 2 refined restaurants, 1 with a rooftop terrace, and a bar, as well as a fitness center and parking. There’s also breakfast.

Things You Need to Know

  • Guests liked the rooms
  • 10 min drive to Carolina Thread Trail
  • One of the few hotels in the area with room service
  • Guests liked the restaurant, mentioned 17 times in reviews
  • Guests praised the breakfast
  • The fitness center has weight machines and elliptical machines
  • The hotel has a boutique store
  • Guests praised the bar

Feedback From Real Customers

Brandy Brock

This hotel is so chic! The ambiance is amazing The staff was polite, courteous, helpful and had extraordinary customer service The room was beautiful

I also appreciated that the hotel was very clean and it is obvious they pay extra attention to the cleanliness and overall sanitation I will definitely stay here on my next trip to Charlotte

Tamara Whatley

I really enjoyed my stay From the greeting at the front desk to the beautiful hotel The room was nice and clean

We went to bar and lounge on the second floor for drinks the drink were good, the only thing is they stop serving food early in the day It would have been nice to At least be able to get some wings or something I would stay again We also had breakfast on the second floor food decent but a little pricey for breakfast

KiMya Alston

The hotel overall was great Front desk was nice during check-in and check-out Very informative when needed

We stayed during Valentine’s Day weekend and was told it was sold out but you wouldn’t have known because it was quiet all night Parking was available in garage not too far away but tight fit We ended up parking on the street since it was closer Only thing I wasn’t a fan of is that the bathroom wasn’t completely private in the room

7. Home2 Suites by Hilton Charlotte Piper Glen (3-star hotel)

About this hotel

Across the street from the Stonecrest at Piper Glen shopping center, this relaxed all-suite hotel off Interstate 485 is 2 miles from the Four Mile Creek Greenway trail.Warmly furnished studios feature kitchenettes, flat-screen TVs and sofabeds, in addition to Wi-Fi. Suites offer separate living areas.Amenities include an indoor pool, a gym and a snack shop, as well as meeting rooms and a patio. Breakfast and parking are available. Pets are welcome.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • 13 min drive to the President James K. Polk Historic Site
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests praised the indoor pool

Feedback From Real Customers

Mary Martin

Very clean This is our second time staying at a Home 2 by Hilton and it was the consistency for me!Checkin was easy, we used our Hilton honors points and the stay was free for usThe counter space in these rooms is the best thing about them

You didn’t know you needed counter top space in a hotel until you have it The room stays cleaner, things are easier to reach, you have space to spread out items without laying them on the bed etc The drawers in the bathroom vanity are so so great!This hotel, like most, has switched to the in shower dispenser of shower gel and shampoo I’ve seen dispensers that were more attractive These dispensers do not dispense enough product per pump and would have preferred to also have conditioner available I appreciate the many considerations of the environment and opportunities for recycling

Steve H

Should be a 35 but no option for that This is my second time here

I was here last year and loved it, this year it was not as clean, dogs everywhere this time, floors and lobby area were not cleaned well Room was clean, indoor pool area was clean, no towels Parking was tight for the weekend but to be expected Breakfast was decent Staff was hit or miss I had a great staff member I also had one that could be more professional not rude just not professional It’s a little louder that I remember from the outside noise but the area has built up around there Car wash and gas station right outside of the hotel Good place to stay not great

Samone Mack

This hotel was so nice We came in 12 am Saturday morning (7/30/22) and the front desk lady was so nice! Her name started with an A but I can’t remember it She was so patient and was great explaining to us after a failed reservation at a different hotel and being told other hotels were full

She gave us exceptional service and the other staff on the different shifts were just as good Check out was easy, breakfast was good, and the room was huge and clean I enjoyed my stay and I will definitely be back when I come back to charlotte!

8. Hilton Garden Inn Charlotte Waverly (3-star hotel)

About this hotel

In a multi-use development a mile from I-485, this informal low-rise hotel is 3 miles from trails and wedding venues at Colonel Francis Beatty Park, and 2 miles from the Hemby House, an antebellum mansion-turned-church meeting house.The modern rooms have HDTVs, minifridges and microwaves, as well as tea and coffeemaking facilities. They also offer room service and free Wi-Fi.Parking is complimentary; breakfast is offered for a fee. Other amenities include a restaurant/bar, a gym and a rooftop pool, along with event space and a business center.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 14 min drive to Colonel Francis Beatty Park
  • Guests liked that this hotel is near shopping
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests liked the lobby, mentioned 22 times in reviews
  • Guests liked the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Les Masten

We have used this hotel a couple of times for full week large group training We have had to make numerous adjustments during the weeks (aka last minute), and they have been extremely accommodating The catered food options are delicious, and the sales, front desk, and event staff are super attentive and friendly

There is a fabulous balcony next to the meeting rooms (shady but nice and breezy), and the pool deck is also very nice There are tons of places to eat, shopping, and most anything else you might need within walking distance to the hotel, so there’s no need to rent a car for the week We have definitely been pleased

Scott T

I stayed one night over St Patrick’s Day The hotel is what one would expect for a Hilton Garden Inn They have always been very professionally run in my experience

I enjoy having room on 7th floor as it was nice views The room was very nice It had large shower and large room The bed was very comfortableI liked the bar in the lobby They had good selection of beers including some local brews The prices were very reasonable Parking is convenient to the hotelThe staff was friendly although there was not a ton of interaction as I’ve gotten accustomed to self check in and digital key on the Hilton Honors app I really like just going directly to my room without having to interact with people or wait in any lines

Anthony Lugo

**Beautiful Hotel with Access to Everything **From the lobby to the room this hotel delivered a clean, professional experience I was traveling here for business I was able to check in with access to my room within minutes upon my arrival The front desk staff was very nice understood I was in a hurry for meeting and helped me quickly

The lobby is great for business meetings One on ones are perfect with plenty of spacious seatingThe room had lots of USB plugs along with the lobby furniture Again when it comes to business it’s hotel really did a great job at marketing to the traveling business professionalLots of eating options nearby as well

9. Kimpton Tryon Park Hotel (4-star hotel)

  • Address: 303 S Church St, Charlotte, NC 28202
  • Phone: (704) 445-2626
  • Ratings: 4.5 (917 reviews) Excellent
  • Website : Kimpton Tryon Park Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Stylish downtown hotel offering an Italian restaurant & a rooftop bar, plus a gym & a yoga deck.

About this hotel

On a downtown intersection across from Romare Bearden Park, this chic hotel is 4 minutes’ walk from the Bechtler Museum of Modern Art and less than a mile from I-277.Featuring floor-to-ceiling windows with park or city views, the stylish rooms have Wi-Fi access, flat-screens and yoga mats, plus minibars, Italian linens and designer toiletries; some offer balconies. Suites add wet bars and living rooms. In-room spa treatments are available.Loaner bikes and evening wine receptions are free. There’s an Italian restaurant/bar and a sleek rooftop bar. Other amenities include a sprawling gym, a terrace and a yoga deck. Valet parking is available.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • Walking distance to Romare Bearden Park and the Bechtler Museum of Modern Art
  • Guests praised the friendly, professional service
  • Guests liked the breakfast
  • Guests praised the views
  • Guests praised the sleek bar

Feedback From Real Customers

Linda H.

Love this hotel! From the moment I walked in the door, I was greeted with friendly smiles and overall courtesy The hotel itself is in a really nice location Everything about the hotel was clean as well, which is a big factor for me while booking a place to stay

After spending a day in the summer sun, it was nice to come back to complementary beer, wine, and refreshments The rooftop bar was perfect for a nightcap before heading to bed I would definitely stay at this hotel again the next time I go to Charlotte!

David Guirl

The room is very nice, especially the bathroom A minibar is advertised, but there isn’t one in the room The front desk directs you to the bar or some snacks in the lobby

They only have ice machines on every other floor Coffee bar downstairs is very minimal and not very hot, with no oat or almond milk The toilet paper is scratchy In our room, one towel and the duvet were stained The streaming TV service was choppy while trying to watch a movie The location is great, except for the loud cars racing up and down the street all night Valet is $40/day but very attentive and helpful

Camille Carter

So the hotel is well appointed and service was EXTREMELY PERSONABLE The rooms were clean’ish, decorated neatly and spacious Now the bathrooms were out of line

The shower rod kept falling My tub had a very slow drain (disgusting) The shower liner/curtain seemed a little gross I also questioned the cleanliness after seeing a blond hair on the bathroom wall Shower was TINY I always felt safe There was always someone within hearing range to help you out Valet is $40 but they are fast, efficient, and you have come and go privileges

10. The Dunhill Hotel (4-star hotel)

  • Address: 237 N Tryon St, Charlotte, NC 28202
  • Phone: (704) 332-4141
  • Ratings: 4.3 (695 reviews) Very good
  • Website : The Dunhill Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Boutique landmark with traditionally decorated rooms, a free shuttle & a fine-dining restaurant.

About this hotel

This refined boutique hotel, dating from 1929, is one of the National Trust for Historic Preservation’s Historic Hotels of America. It’s a 2-minute walk from the Blumenthal Performing Arts Center and 9 minutes from Time Warner Cable Arena.Rooms offer 1920s ambiance, and include writing desks, armoires and marble bathrooms. Modern perks include flat-screen TVs, iPod docks, free Wi-Fi and Keurig coffeemakers. A penthouse suite adds double balconies. Room service is available.Free perks include an area shuttle and evening cookies. There’s an upscale Southern restaurant, and a 24-hour business center. Meeting and event space is offered.

Things You Need to Know

  • Walking distance to Discovery Place and the Levine Museum of the New South
  • Guests mentioned the rooms are clean but small
  • Guests liked the friendly service
  • Guests praised the upscale restaurant
  • Guests mentioned lobbies 29 times
  • Guests liked the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Sheena McNeil

LOVED EVERYTHING! The location is amazing! The hotel has real charm in the decor & neat history The room felt very cozy Loved complementary cookies & tea/coffee every evening

The staff were all wonderful and answered our questions well It was perfect for a stress-free getaway that was something different than the average hotel Will be back!

Jo Gaojian

This is one of the best hotels I have stayed in It’s right in the middle of Charlotte’s downtown and walking distance from highly rated restaurants and fun things to do like the science museum In the room we had the view was fantastic

You have to pay for parking but we didn’t need to drive most places because the location is so walkableEveryone we interacted with was very nice and accommodating You can tell that the staff are proud of the hotel At night they had cookies out and you can enjoy some very good free tea and coffee any timeThe rooms are amazing I stayed with my husband in the Premier Room, which has one queen bed The furniture was in good condition, very classy but not old There are charging outlets for different types of devices The TV was very nice and had a good sound system A few times I felt like I could hear my neighbors a little bit it wasn’t bad Also I love the shower It had a horizontal showerhead thing so you could get two sources at once Water pressure was greatSo yeah we loved it! Hope we can stay again some day

Chelsea

My sister and I were in town for a girl’s night We booked a room at the Dunhill through a third party, at a discounted rateWe enjoyed our stay! The lady at the front desk was very helpful and kind

Parking was super easy There’s a garage right behind it and you grab a ticket and they validate it at the front desk There’s a bar in the lobby The room was small but in a quaint-has everything you need-kind of way Very clean I would look into staying again!

11. The Ritz-Carlton, Charlotte (5-star hotel)

About this hotel

A 3-minute walk from Spectrum Center arena, this sophisticated hotel is also 0.5 miles from the NASCAR Hall of Fame.The stately rooms have 42-inch flat-screen TVs, iPod docks and 24-hour room service, as well as marble bathrooms with soaking tubs. WiFi is extra. Suites add separate living areas with additional TVs.Culinary options include 5 restaurants, bars and/or lounges offering bistro-style fare and signature cocktails. There’s also a high-end spa, an indoor pool, a fitness center with personal trainers, and event space.

Things You Need to Know

  • Guests liked the rooms
  • Walking distance to the Levine Museum of the New South and ImaginOn
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “Massage” 25 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Tina Vo

Had a great time celebrating my boyfriend’s birthday! Clean and beautiful room, a welcome treat, and the staff and housekeeping were on top of everything! The messaging chat function in the app was so convenient I was able to arrange transportation for dinner through it! Breakfast with in room dining was tasty and so hearty They gave us so much food I could barely finish!

Sharlene A

We recently completed a beautiful wedding at The Ritz Carlton’s Urban Garden As a wedding planner, my experience with Kim, Lesa, and the entire staff was incredibly welcoming, caring, thoughtful, and thorough From the moment I met the team some time ago, to the moment we were on property conducting the rehearsal and the wedding, the team was prompt in addressing any detail and continually touched based with myself and my team to ensure the couple was happy and the wedding ceremony and reception proceeded flawlessly

The team did not miss a beat with staying on course with the wedding day timeline and the guests continuously told us how pleased they were with all the details and accommodations Our heartfelt gratitude goes out to The Ritz Carlton staff – thank you for everything you do to make wedding days feel so special!

Nelson Chamer

Don’t forget to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking a stay This site will compare countless booking websites and typically will have rates a lot cheaper than others! Thank me later! This place is the best rated in the area

I have been coming here for a very long time If you stay for a few days you for sure won’t be let downOur first ever stay at a Ritz-Carlton This property was outstanding! We were blown away by the outstanding customer service!! We not only highly recommend this brand / property, we swear by it We will be loyal customers from this point forward Thank you all for a wonderful stay!

12. Fairfield Inn & Suites by Marriott Charlotte Monroe (2-star hotel)

About this hotel

Off I-74, this laid-back hotel is a mile from both Union Square Shopping Center and Monroe Crossing Mall. It’s a 3-minute walk from a Greyhound bus stop.Casual rooms offer Wi-Fi and smart TVs. They have minifridges, microwaves and coffeemakers. Suites add living areas.Hot breakfast is served in an informal dining room, and there’s a convenience store. Other amenities include an outdoor pool and a 24-hour fitness center. Parking is available.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 6 min drive to Belk-Tonawanda Park
  • Guests praised the friendly service
  • The fitness center has elliptical machines and free weights

Feedback From Real Customers

Jennifer King

Very nice property , close to a lot of shopping and restaurants Staff was friendly, quick and helpful upon arrival Rooms were a great size, beds were comfy & the bathroom was the perfect size

Enjoyed all the streaming options on the tv & was very pleasant to have a microwave in the room Noise level was at a minimal even though it was a holiday weekend Will definitely stay again the next time we are in the area

Gibson Enterprise

Brandon & Lisa were phenomenal I love spending my money where the staff is knowledgeable courteous professional and friendly I called several times before my arrival and was treated with respect professionalism and kindness each time

The room was very clean and the bed was very comfortable we enjoyed our stay Thanks for delivering what’s expected Fantastic hotel to stay

Diane Ulmer

Comparing this hotel to others we stayed at…We were given a handicap room even though we are not handicap and did not request it The walls are very thin You can hear everything all around your room

We had 2 young Kids above us that just wouldn’t stop running and jumping Being woke up super early by running and jumping constantly for almost 2hrs makes it for an annoying stay Then hearing the chattering from the fire pit and pool We also had the neighbors partying with music and chatting after 11:30pm and could hear everything The elevator was right across from the hotel room and you hear every conversation from people getting off The water pressure is not strong in the shower or sink They don’t do a hot breakfast like other hotels during this timeThe plus sides were that the room was big newer and up to date There were two large smart TVs (one in front of the beds and one in front of a sofa), and the AC worked well The location is nearby plenty of food and shopping The staff was polite when arriving

13. Courtyard by Marriott Charlotte Matthews (3-star hotel)

About this hotel

Off the I-485, this straightforward hotel is 8.3 miles from Charlotte National Golf Club.Contemporary rooms offer free WiFi, desks with ergonomic chairs and flat-screen TVs with premium cable channels, plus minifridges, microwaves and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby. The American restaurant serves breakfast. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include a seasonal outdoor pool, indoor whirlpool and exercise room, plus free on-site parking.

Things You Need to Know

  • 11 min drive to McAlpine Creek Park
  • Guests praised the service
  • Guests mentioned “Bistro” 11 times
  • The fitness center has treadmills and free weights
  • Guests praised the bar

Feedback From Real Customers

Anna Lobastova

Common areas and room furniture are nice, modern, and clean Staff are really helpful and I appreciated that they were flexible about late checkout Not all amenities were open and the hotel seemed understaffed; beds could be comfier, and the hallways could stand to be updated

The snack area in the lobby was nice, though Overall, not at all a bad place to stay!

Spencer Kuhlman

When we checked in, we were told the bistro had a complimentary breakfast in the morning Guess that was just a lie? The only options available were $9 breakfast sandwiches that did not look appetizing The hallways of this hotel smell like burnt feet

The shower in the room smelled of mold and was not ventilated at all Overall, the whole place has a musty feeling that is not welcoming The sheets were like construction paper Unlikely that we stay here ever again Beware!

Kellz W

Room was clean and the staff went above and beyond to make sure we had a great experience We went downstairs for breakfast and had the absolute best time chatting with Ms/Mrs Roshella at the breakfast bar She provided exceptional customer service and made sure we had everything we needed

She definitely deserves a bonus 🤗 I really enjoyed my stay

14. AC Hotel by Marriott Charlotte SouthPark

About this hotel

Close to shopping malls and restaurants, this refined hotel is a 10-minute walk from lakeside walking paths at Symphony Park and 6 miles from the Bechtler Museum of Modern Art. It’s 11 miles from Charlotte Douglas International Airport.Relaxed, streamlined rooms come with Wi-Fi, flat-screen TVs and sofas, as well as minifridges, and tea and coffeemakers. Suites add separate living rooms.Amenities include a modern restaurant/lounge serving tapas and cocktails, as well as a rooftop bar offering city views. There’s also a 24-hour fitness center. Parking is available.

Things You Need to Know

  • 8 min drive to Carolina Thread Trail
  • The hotel has a concierge
  • Guests mentioned restaurants 13 times
  • Guests liked the rooftop bar

Feedback From Real Customers

Arianna

Was super impressed by this hotel and pleasantly surprised by the area We were stopping overnight on a drive to Florida with our two dogs The rooms were a great size, very comfortable

Staff was mostly friendly although a little sparse at times especially at the breakfast bar in the AM The surrounding area is very quaint and I kind of wish we got to explore more! We went to a Hornets game and it was a great proximity to the heart of the city Can’t beat the free parking on premises plus there were nice places to walk the dogs, just nowhere they could really run off leash within walking distance Overall, would definitely stay again!

JOHN

Arrived on Friday, parking was easy space at AC is limited but the Marriott also has a huge parking area

the front desk staff, gracious and accommodating Like all AC’s clean simple contemporary room was clean, contemporary and comfortable a mini-fridge (To the idiots who give a 1 or 2 star review because there is no microwave? really?? It is NOT a requirement in a non- resort/long stay hotel The amount of restaurants nearby because of South Park is Wonderful(The mall is 1 block) Cordial is very nice a place to drink cordials vs dinner breakfast not a huge selection but fresh the avocado toast was delicious

Tamika Wise

This place is beautiful but my room was not clean My son was already laying in the bed before I inspected the sheets Low and behold the top comforter was covered with make up and no telling what else

I was upset my child was exposed to someone else’s stay from the night before They did move me to another one room I checked in around 9pm so I waited to speak with the manager the next morning because I didn’t want to bother the lovely receptionist So called to ask for a complementary breakfast for my children and I to only be offered $10😳😬 voucher for my inconvenience in their dirty room Where is the or courtesy just some remorse for my family that had to pack up and go to another one Please just inspect your room first!

15. Aloft Charlotte Ballantyne (3-star hotel)

About this hotel

Set in the posh Ballantyne neighborhood, this relaxed hotel is 2 miles from Big Rock Nature Preserve and 11 miles from Carowinds amusement park.Streamlined rooms offer flat-screen TVs and free Wi-Fi, as well as minifridges, safes, and tea and coffeemakers; some have golf course views, and some sleep up to 4 people.Parking is complimentary. There’s a sleek cocktail bar, an airy lounge and a terrace. Other amenities include a fitness center and an indoor pool.

Things You Need to Know

  • Guests praised the clean rooms
  • 10 min drive to the President James K. Polk Historic Site
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned “dogs” 19 times
  • Guests praised the fitness center, which has weight machines
  • Guests praised the indoor pool
  • Guests praised the sleek bar

Feedback From Real Customers

T. Melissa

Booked here for Mother’s Day to have the kids swim and it was so peacefulThe indoor pool was perfect being that it was chilly The kids had the pool to themselves the entire time

The room was almost perfect, A spill was on the door and was very noticeable but the comfort of the beds took that away from my attentionA great place to relaxGreat service checking in and outWill return back soon!

Joyfully His

We’ve stayed here several times, and we love that we know what to expect There are no surprises or disappointments like you would find in an Airbnb The rooms are ALWAYS clean, the staff is ALWAYS kind and friendly, and the stay is ALWAYS reasonably priced

This hotel experience is what all hotel stays should be like Aloft sets the standards for sure We did have a small problem with the pool, but in all the times we’ve stayed, that’s happened once

Troyshawn Downey

Aloft is usually my go – to hotel when I travel My first time at this upscale location The area is beautiful & I just had to come try it out for myself

The lady at the bar was so sweet & the drinks were definitely on point I think her name was Tori The folks at the front were also nice & helpful Downstairs seemed clean and well put together, room seemed that way as well until i happen to wake up in the middle of the night and use the bathroom I happen to look down under at the lil cubby area and see some Polo Ralph underwear, wife beater, & some other underwear which is the nastiest thing ever I’ve never dealt with that even at some of the more less expensive hotels I’ve stayed at Not all but this Aloft has really lost some points on this one Makes me wonder how clean the room actually is cause apparently housekeeping didn’t do a thorough clean/check on the room if that nasty mess was left behind GET IT TOGETHER ALOFT!!!!!!

16. Canopy by Hilton Charlotte Southpark (4-star hotel)

About this hotel

In an area with shopping plazas and broad thoroughfares, this refined hotel is 4 miles from both Freedom Park and Interstate 77, and 6 miles from the NASCAR Hall of Fame in Downtown Charlotte.Polished rooms (some interconnecting) feature Wi-Fi, smart TVs and Nespresso machines. Suites with living areas can accommodate up to 4 guests. Room service is available.Breakfast is served in an airy restaurant that has a terrace and a bar. There’s also a gym, a business center and meeting space. Bike rentals and an area shuttle are available, as are valet parking and electric charging stations.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 6 min drive to Carolina Thread Trail
  • Guests praised the friendly service, which has a concierge
  • Guests praised the architecture
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

mary anne mccoy

Everything was 5 star!* check in fast and efficient* masks in place which made things feel safe* pet friendly! Dog treats at the front desk!*room was immaculate! The bed was heavenly the bathroom new and clean with outstanding linens* the topper was our dinner! We had room service from the hotels restaurant Fine and Ferrell The wage burgers were cooked to perfection Truffle fries to die for

The house salad could not have been betterWe drove 10 hours today on our way to Florida from Michigan This hotel was like a rainbow on the horizon!Thank you to the staff and the cooks 10 star rating !!!

Britni Laboy

LOVED this hotel and wish there were more Canopy chains around!!! The facility was extremely clean, well decorated, and had a very warm and inviting, cozy feel with the holiday decor/vibe I thoroughly enjoyed every aspect of my stay with my boyfriend and our dog – from the convenience of check in/out, the layout of the hotel, the luxurious feel of the hotel (decor, room set up and bath amenities), convenience and ability to travel and stay with our dog, and the DELICIOUS food and drinks at the lobby restaurant – Fine & Fettle I had cocktails at night and enjoyed a WONDERFUL breakfast the following morning

Everything was fabulous!!! Thank you Canopy/Hilton!!!

Maiya Williams

Comfortable bed, clean room, nice bathroom I enjoyed the common areas, especially the outdoor seating Tried to enjoy the restaurant but they weren’t serving the dinner menu due to lack of kitchen staff

Was able to order for lunch & a personal pizza took over an hour, & it was disgusting The guy at the bar was really sweet & comped it, plus he made great drinks Valet was slow & unprofessional It also seemed unnecessary to have mandatory valet when there was an empty parking garage right outside the hotel where they had my car parked anyway I understand hotels being pet friendly but they really need to separate the floors I heard puppies crying & dogs barking all day & night If I could guarantee being on a floor free of pets I would definitely stay again I loved the room

17. The Ballantyne, a Luxury Collection Hotel, Charlotte (4-star hotel)

About this hotel

Set 14 miles south of Charlotte’s downtown, this upscale hotel is 17 miles from Charlotte Douglas International Airport.Elegant rooms have flat-screen TVs, dual closets, Wi-Fi access (surcharge) and marble bathtubs. Some offer private balconies. Suites add separate living areas; some feature full kitchens. Lodge accommodations add whirlpool tubs. A cottage with multiple bedrooms is also available. Room service is offered.Amenities include a spa, a salon, 2 pools (1 indoor), a fitness center and a high-end American restaurant.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • 9 min drive to the President James K. Polk Historic Site
  • One of the few hotels in the area with room service
  • Guests mentioned “Tea” 37 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Amber Broadway

We came here for a little staycation We had a package for a resort credit and breakfast We spent our day at the spa Saturday

They were excellent This review is not for them The room was your typical hotel room The bed was awful Hard as a rock My husband even asked me at midnight if we wanted to go home The pillows were feather pillows that withered away to nothing when you laid your head on them I’m going to have to rerun to the spa after laying on that rock all night I then tried to use a gift card for portion of our stay After running the card 6 times I was told they couldn’t get it to go through Didn’t bother to call for help to find out why Come to find out my card was charged $1 every time they ran it! For the money I paid this was an awful stay I’ve stayed at hotels that cost way less and had a better experience Not the luxurious stay I was hoping for DisappointedWas also not impressed with the indoor pool and hot tub area Needs a major upgradeCould hear every noise that was made in the hallwayConstruction was the greatest view 👌👌Nothing luxury about this luxury hotel go spend your money somewhere better

Mustafa Azhar

I came here for an event and stayed one night When we arrived, and very nice porter took care of everything and took us to our room Rooms were very clean, as well as the overall hotel

Staff was extremely friendly and helpful The view was nice, and the hotel is actively working on making it even better with upgrades The price to performance is quite decent I recommend this place if you’re looking for somewhere luxurious to stay!

Kent Pendergast

Worst hotel experience of my life Came down here for a couples vacation planned with the normal activities: sitting by the pool, spa, room service, etc

We were excited to enjoy the full resort experience; boy were we disappointed We originally planned to stay for 3 nights but checked out a day early because the experience was so bad Even checking out required an hour long argument with the manager Let me start from the beginning The room we paid extra for with “views of the golf course” was a construction site No mention of this on the website and certainly not reflected in the nightly rate It was dirty, the bed was hard, the balcony had a colony of roaches living on it Called for pillows at 4pm and never received them We were not notified that housekeeping was by request only and even when we requested it, they never came 20% gratuity included because they know the service is terrible Room service was same quality as a Denny’s When we checked out, the bellboy never showed up after 40 minutes of waiting Only redeeming part of this trip is that the spa experience was great and the staff there were quite nice and talented Everything about staying at the hotel was a nightmare and I will not be staying at another Marriott if this is their definition of ‘luxury’

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