5 star hotels in Indio, CA

1. Holiday Inn Express & Suites Indio – Coachella Valley, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 10, this unpretentious hotel is less than a mile from Fantasy Springs Resort Casino and 3 miles from the Coachella Valley History Museum.Down-to-earth rooms offer free Wi-Fi, flat-screen TVs and minifridges, plus tea and coffeemaking equipment. Suites add living areas and microwaves; some feature bunk beds.A breakfast buffet and parking are complimentary. Other amenities consist of an outdoor pool, an exercise room and a BBQ area. There’s also a business center and meeting space. Pets are welcome (fee).

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 9 min walk to Fantasy Springs Resort Casino
  • Guests praised the friendly service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned casinos 15 times
  • The fitness center has treadmills and elliptical machines

Feedback From Real Customers

Gary K.

Room was clean Finally a refrigerator that actually can freeze liquids in the freezer Breakfast provided with cheese omelet, sausage patty & biscuit & gravy

Also available boiled eggs, cereal, yogurt, fruits & juices Missed the other days for breakfast so I’m not sure if it’s the same each morning Occasionally hear barking dogs but mostly we’re quite

Mikey Valley

The morning front desk lady and the morning manager worst customer service I’ve ever had didn’t offer me a quiet place to talk to my bank because I was having problems with my card because of the way that they were choosing to run it the morning manager broke my stuff the worst customer service I’ve ever had… they lied and they told me that the cameras told them that I had a girl staying in my room that had a puppy my husband was staying in the room with me and our big dog that was it

I would never recommend this for anybody

Hollis Johnson

Staff wasn’t very friendly Noone smiled or showed any positive energy at all I had s terrible day up to that point and I looked forward to a little hospitality

(Just a little) maybe it was me but I felt like I was bugging the front desk girl just by checking inTo top it off, there were finger nail clippings all over the bedside carpet Ew

2. Miramonte Indian Wells Resort & Spa (4-star hotel)

About this hotel

This 11-acre, Mediterranean-inspired resort is 3 miles from Palm Desert and the upscale boutiques and eateries at The Shops on El Paseo mall.Rooms and suites decorated in earth tones have balconies or terraces with garden or mountain views, plus coffeemakers, flat-screens and free Wi-Fi. Some suites add minifridges, living rooms with pull-out sofas, Jacuzzis and wet bars.Amenities include free parking, a 24-hour fitness room and 2 pools with hot tubs and sundecks. There’s also a farm-to-table restaurant and a bar with a happy hour. An on-site spa has a saltwater therapy pool and offers massages and other services in 13 treatment rooms.

Things You Need to Know

  • 4 min drive to the Indian Wells Tennis Garden
  • Some guests complained about the kitchenettes
  • Some guests complained about the bathrooms
  • Guests mentioned “Fire pit” 13 times
  • Guests praised the grounds
  • Guests praised the nightlife
  • Guests liked the spa

Feedback From Real Customers

Elizabeth Eng

We spent the weekend (May 20-22) at Miramonte Indian Wells Spa and Resort and was not disappointed! The room was exceptional with all the comforts We had to ask for more towels and washcloths since they only supplied enough for one person The beds were comfortable but the pillows were like huge rocks

The coffee provided to brew in the room was not good however the restaurant had excellent coffee! Aside from the little hiccups described above, I would definitely recommend this place for relaxation and for the pools and spa fun Lastly I want to include how outstanding the landscaping set the atmosphere of tranquility So many trees and views!Great meeting rooms and stage for guest speakers and big groups

Emily Sutton

Spent the afternoon here after an early flight arrival and late air bnb check in What a way to the spend the day The place is beautiful

The service in the spa area was excellent and the facilities were clean They stored myluggage safely and had a locker I could access while I was there There was only one bartender but she was working very hard to serve the customers Overall would highly recommend to anyone needing a place to hang out during the day

Kyle Phillips

I read all of the crummy reviews and still decided to say because of he rate I’m glad I did This place was beautiful and very well kept

The staff was friendly and checking took less than 5 mins The whole property was well kept and the rooms were very clean The reviews recent poor reviews did lead to the place being fairly desolate Just not many people here Be we loved it I recommend this place to anyone Oh, and the best part was the dozens of citrus trees with ripe, oranges, lemons & grapefruit

3. Hyatt Regency Indian Wells Resort & Spa (4-star hotel)

About this hotel

This modern resort is 1.8 miles from Indian Wells Tennis Garden and 4.4 miles from Palm Springs Art Museum in Palm Desert.The polished rooms have free Wi-Fi, balconies and coffeemakers. Upgraded rooms add mountain views, wet bars and/or separate living areas. Some offer access to a lounge with complimentary breakfast and snacks. Villas feature butler service, courtyards, gardens and BBQs, plus hot tubs or fire pits.Amenities include 7 pools, a spa and a golf course, as well as 3 restaurants, a lounge and a pool bar. There’s also a business center, a fitness room and an airport shuttle (surcharge).

Things You Need to Know

  • Guests mentioned the rooms are large
  • 6 min drive to the Indian Wells Tennis Garden
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests mentioned “Lazy river” 19 times
  • Guests liked the mountain views
  • Guests praised the fitness center

Feedback From Real Customers

Kristina Amaya

While the rooms are simple and lack a bit of personality, they are furnished with everything that’s needed and a little more The grounds are beautiful, the pools are wonderful, the spa: peaceful and the staff: exceptional An excellent stay overall, the staff truly made the experience superior

From the moment we were greeted by the warm, welcoming and light-hearted valet to our much-appreciated late check-out, each member of the staff was generous, friendly, accommodating and first-class Liz, at the front desk, was exceptionally wonderful She found a way to go above and beyond each day of our visit and is an incredible asset to the resort We’ll happily be back

Warattaya Vaughn

Second visit at this location Good service from Valet parking to receptionist Self parking is available for free but we prefer the valet

Room is nice but need more cleaning details Mini fridge can fit can waters and only small items Microwave is $20 per night upon request There were the stains on shower curtain and some former guests items were still in the bedroom Restaurants are quite decent with great meal

Ava Fernandez

I have stayed in the Hyatt Regency in Indian Wells many times I just went recently after I haven’t been for a while and it is the best hotel I have ever stayed in It’s the only place I’ll ever stay in the Palm Springs area

First of all, this hotel is in a great location Close to Palm Springs and other surrounding popular cities This place is affordable, the rooms are pristine, and the outdoor area is fantastic! There are so many pools and it’s never crowded I also like how there’s basically a designated kids area where the water slides are The hotel restaurants serve great food Staff is very polite and helpful They are pet friendly also which is a great plus for people bringing along pets on their vacation Overall, this hotel is fantastic and I definitely recommend it!

4. Renaissance Esmeralda Resort & Spa, Indian Wells (4-star hotel)

About this hotel

This upscale resort in the Palm Desert is 5 miles from the Living Desert Zoo and Gardens and 9 miles from concerts at the Empire Polo Club.Plush rooms feature balconies, flat-screen TVs and Wi-Fi (fee), as well as minifridges and coffeemakers. Upgraded rooms add sitting areas. The 1- and 2-bedroom suites offer separate living rooms, and some also have fireplaces and/or whirlpool tubs.Dining options include a pizzeria, a Japanese restaurant and a cafe. There’s an outdoor pool with a sand beach, a spa with an indoor pool, and a fitness center, plus 2 golf courses and tennis courts. A resort fee covers parking, fitness classes and bike rentals.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 6 min drive to the Indian Wells Tennis Garden
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “Sand” 18 times
  • Guests praised the fitness center
  • Guests praised the outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Christina Venegas

I loved this hotel! Very clean, spacious, we got lucky with the view as well We had a beautiful view of the mountains, the sunsets were amazing The bar guys were AWESOME! Tony and the rest of them were very welcoming and added that needed fun spirit at the pool! I love when good bartenders makes me a good drink

I would definitely go back!

Danielle H

My husband and I had a really fantastic stay here A few awesome features to mention-super comfy beds and pillows, spacious and clean rooms, great on-site coffee shop, tasty cocktails and really good food by the pool with great waiter service, lots of pool chairs, free yoga classes held outdoors on the lawn (loved this!!), fantastic gym with plenty of machines/free weights, TRX bands etc My husband loved the golf course

There were a few issues that are worth mentioning- the walls are quite thin We had a noisy family next to us for two nights and it was frustrating And you can hear everything in the hall as people walk by But overall it was manageable Also this seems to be a very family friendly hotel There were TONS of kids in the pool playing ball and constantly screaming Just something to be aware of if you’re looking for a more adult experience We had multiple issues with the parking gates and cards not working We had to ask several times to have our cards activated The staff at the front desk seemed confused and not very aware of policies I was told different things by different people They were nice and tried to be helpful but it wasn’t a seamless process to get information All in all it’s a great hotel and has a lot to offer


The welcome starts with the Valet Attendants They are cordial, professional and expedite! We went for a taste test with your Catering Manager What a delightful experience

We met the Sous Chefs that introduced the samples It was so difficult to choose Every selection was delicious I am looking forward to the eventespecially now Thank you

5. Marriott’s Shadow Ridge I-The Villages (3-star hotel)

About this hotel

Set 2.4 miles from the landmark Sunnylands estate, this upscale resort is also 3 miles from Mission Hills Country Club.The bright, airy rooms feature free Wi-Fi and flat-screen TVs, plus minifridges and microwaves. They also offer pillow-top mattresses and private balconies. Villas add full kitchens, and separate living areas with fireplaces and pull-out sofas.Amenities include a casual restaurant offering lunch and dinner, plus an outdoor pool with a waterslide, a poolside bar, and an 18-hole golf course. There’s also a fitness center, a picnic area with BBQ grills, and a game room.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 1 min walk to Marriott’s Shadow Ridge Golf Club
  • Guests liked the service, which has a concierge
  • Guests mentioned water slides 21 times
  • Guests praised the views
  • The fitness center has weight machines and elliptical machines
  • The hotel has a game room

Feedback From Real Customers


The resort staff were all very nice and accommodating This is definitely a family-friendly resort and you can sense it while you’re there The “main” pool is loaded with families and kids alike, kiddie pool, splash pad, hot tub and water slide all in one location

Separated by a few ping-pong tables is another pool which seemed more secluded and quiet for the kid-less guests We originally were given a room in the 1000 building, which is closest to the Main lobby, but one of the furthest from the pool area Once we got inside and realized how far away the walk was, we asked for a closer room They had availability in the 1800 building which was much closer to the action The room was spacious, clean and kitchenette was a plus, with microwave, full-sized coffee pot, larger mini-fridge and utensils/plate ware Our room was king sized bed with a newer pull out sofa that our girls were comfortable in (memory foam mattress) The only downside was a cockroach visitor in the early morning hours We were able to catch it under a cup and had the front desk notified They sent a maintenance guy out who took it away The place isn’t dirty at all, likely just the bugs coming in for the cooler temps during the 105 degree heat And it’s the desert The front desk staff was very understanding and were able to comp some snacks from the Marketplace for the inconvenience, which was very nice of them All-in-all, we would definitely come back on another one-night stop off on our road trips between AZ and CA coast

Derek Jones Of eXp Realty

2 reasons for the rating: 1 Pool slide restrictions 2

Room cleanlinessBefore we booked we called about the water slide and were told it’s not restricted We book for summer Get here and my 5 year daughter gets turned down at the slide because they now have height restrictions and she’s an inch too short Sent my daughter away crying I even offered to sign a liability waiver, have her demonstrate she can swim, or go down with her, but nope We’re here for a week but can’t even enjoy the main reason we even booked hereAs for the room’s cleanliness, I know the whole world is short staffed but it looked like they didn’t do anything in our room other than make the bed There was hair on the floor, bed, tub What looked like melted chocolate on the tile floor and on the inside of the door One of the dining room chairs had crumbs like a toddler was eating crackers on itAnd they want me to do a 90 minute timeshare presentation, no thanksWill never be staying here again!

Michelle Pray

If you are in a wheelchair this is not the place for you When we checked in another guest told us the elevator wasn’t working in their area Thankfully we were in another complex

Until tonight We came home from dinner and our room is on the 2nd floor and the elevator doesn’t work We have been standing in 100 degree heat for over an hour with promises of another room and help Still nothing This is ridiculou Do better Marriott

6. Indian Palms Country Club & Resort (3-star hotel)

About this hotel

Providing views of the Santa Rosa mountains, this country club and resort is 24.8 miles from Palm Springs and 27.7 miles from Joshua Tree National Park.Modern rooms with pillow-top mattresses offer DVD players, microwaves, fridges and coffeemakers.A resort fee includes Wi-Fi, parking, and access to the country club pools, hot tubs and fitness center. The championship 27-hole golf course includes a golf school (surcharge), and there are 5 tennis courts. A restaurant serves lunch and dinner. Meeting and event space is available.

Things You Need to Know

  • 8 min drive to the Shields Date Gardens
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with a restaurant
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Sebastian Luciano

Not what I’m used toOld dated 2 bedroom but cleanFriendly staff, cool place that leaves you alone which is nice

Warm pools and super hot in the summer Be warned it was 51 degrees Celsius in July so not much to do outdoors in that kind of heatGood wifi and tv channels and staff were friendly and helpful Expensive for what you get though or I would of rated it higher

Joe Assio

worst experience ever showed up at 10:20 and the lobby was already closed for the night and they made a mistake and did not have a room for us the next day they apologized and refunded us but what good does that do I had to book a different hotel nearby last minute and spend 300 extra

Their email confirmation received when i booked said the lobby hours are till 12AM but that obviously is not true

Yudi Wilson

We booked a hotel room for July 2, 2022 We got there and the AC wasn’t cooling Then we tried to take a shower and all that came out was hot water

We ate in the room because had been driving all day Then we go out to see some friends hoping that when we came back the room and water would be cold and it wasn’t We packed our stuff, took our trash and booked a different hotel We came back the next day to explain how unsatisfying the conditions in the room were and no partial or full refund was given Do not stay here use that money to at least get you a cool room with adjustable water temperature

7. Omni Rancho Las Palmas Resort & Spa (4-star hotel)

About this hotel

Set on 240 acres of property 6 miles from I-10, this upscale resort is 2 miles from the Palm Springs Art Museum and 3 miles from Sunnylands Center & Gardens.Elegant rooms feature flat-screen TVs, Wi-Fi access and coffeemakers, as well as balconies or patios. Some have sofabeds. Upgraded rooms add separate living areas. Select suites offer wet bars, pool tables and/or extra bathrooms. Room service is available.Amenities include 5 restaurants, a 27-hole golf course and a spa, plus a gym, tennis courts and event space. There are also outdoor pools ranging from an adults-only area, to a water park with a lazy river, waterslides and a sandy beach.

Things You Need to Know

  • 6 min drive to Greater Palm Springs
  • Guests mentioned the rooms are outdated
  • Some guests complained about the bathrooms
  • Guests liked the restaurant
  • Guests liked “Lazy river”, mentioned 163 times in reviews
  • Guests praised the breakfast
  • Guests praised the nightlife

Feedback From Real Customers


Very kid friendly! I stayed here with my 1 year old on a family vacation She had a blast in the pools, on the splash pad, and sandy area The spa was also excellent with fabulous amenities! I hope to return some day

Shout out to the hostess in the restaurant (i didn’t catch her name) who found me some milk for my baby and saved me a trip to the grocery store with a fussy baby after a long travel day Thank you for going above & beyond!

Faith Rohani

The resort is amazing, it’s a golf and pool resort Service was great, there was a lot of communication within the resort of workers communicating the weather and what us as guests should and shouldn’t be doing The pools are pretty great, all around 3ft deep, they have a family pool which was pretty packed and there was a lazy river than went around the two slides they had

The hotel rooms were great as well The balconies were great too Food there was great as well!! The breakfast item, cinnamon roll, I would not get again It came out really hard and not the best But other than that the rest of the food there was great All around great place for a fun and relaxing place to go without having to leave


We visited our son & his family They were staying here for a couple of daysWe visited them at the pool & lazy river area & were hosted in a pool side cabana

The area was crowded but clean & as orderly as it could be while entertaining youngstersThe pool staff were really on top of things & I was impressed with their attentiveness to the crowd & their safetyThe cabana, though pricey according to my son, was clean, well set up & equipped with a misting systemThe wait staff & servers at the pool/cabana were very cool, very accommodating & very politeI cannot comment on the room because we live locally & did not stay at the resort

8. La Quinta Resort & Club, Curio Collection by Hilton (4-star hotel)

About this hotel

Dating from 1926 and set on 45 acres, this bright golf resort is 1.1 miles from Old Town La Quinta shopping center.Warmly decorated rooms and suites provide Internet access, flat-screen TVs and minifridges; some have fireplaces and sitting areas. Upgraded quarters can add private patios, plush living rooms and/or 4-poster beds. Villas are also available. Room service is offered.Amenities include 6 restaurants, an outdoor pool, a gym, a spa and tennis courts. Guests also have access to 6 golf courses, including courses designed by Jack Nicklaus and Greg Norman. A resort fee applies.

Things You Need to Know

  • 15 min walk to La Quinta Resort Mountain™ Course
  • Some guests disliked the air conditioning
  • One of the few hotels in the area with room service
  • Guests mentioned “deserts” 64 times
  • Guests liked the grounds
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Chantal Bernicky-Belman

We stayed here at the end of June We were active in the early part of the day until about 1pm, then it was time for the pool or indoors The resort is a lovely place

Staff is extremely helpful and friendly The restaurants were excellent We ate at Morgan’s in the Desert and it was a memorable meal The resort is very clean and there are many pools It sits up against a mountain range on the edge of town The decor is tasteful and pretty but simple Adobe and mission style tends to be sparsebut it looked very nice Price-point for this resort is excellent Excellent location We would stay here again

Bee S

Breathtaking experience! The pictures don’t come close to revealing the true beauty! The on-site dining is amazing! I’m a coast girl, but the calamari at Twenty6, in this desert, is some of the best I’ve ever had! Look forward to returning with friends and family! Oh! And some of the kindest, most patient, staff! I REALLY enjoyed this place!!


The staff was very friendly/helpful The amenities, location easy access to everything we needed I and my friend came for Coachella weekend and after being out all day/evening it was great come back to the hotel and unwind

The grounds are incredibly quiet and peaceful Staff was helpful with accommodationsThe beds are comfortable, the rooms are spacious, bathroom has fansThe restaurants have a large selection of foods, so if you have dietary restrictions there is many options

9. Embassy Suites by Hilton La Quinta Hotel & Spa (3-star hotel)

About this hotel

Overlooking the Santa Rosa Mountains, this relaxed all-suite hotel is less than a mile from La Quinta Museum and 9 miles from The Living Desert Zoo and Gardens.Straightforward suites offer separate living rooms with pull-out sofas, plus microwaves, minifridges and coffeemakers. All include flat-screens and Wi-Fi access. Some have patios or balconies, while upgraded suites add kitchens and fireplaces.Freebies include parking, hot breakfast and an evening social. There’s also a casual bar/restaurant, a spa and an outdoor pool, as well as a gym, a game room and a business center. Meeting space and parking are available.

Things You Need to Know

  • 10 min walk to La Quinta Museum
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 21 times
  • One of the few hotels in the area with a casino
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Andrew McCauley

We recently stayed here for a staycation and we enjoyed it The Free managers reception was very well put together including all sorts of cheeses and other foods They have a very open bar with beer wine soft drinks and even basic spirits

And the breakfast in the morning was well done as well, They even have cooked-to-order omelettes as neededThe rooms are very spacious we enjoyed them and they were clean, the gym was not too bad and the pool was fairly good too Even though the weather was super hot here in the middle of summer, the place was still very busy There’s plenty of car parking available for everybody and we really enjoyed the stay

Ernestine Smith

The hotel was recently remodeled and very nice They had plenty of employees constantly cleaning tables and surfaces with disinfectant Our room was clean and very comfortable

We had a patio with gorgeous mountain views The breakfast was very good with many choices including made to order omelets The dinner snacks weren’t the best I’ve had at past visits but a free glass of wine is a nice touch We will definitely stay here again and I highly recommend them

C Salem

Awesome stay!! Gina provided excellent customer service at check in and throughout my visit Yummy breakfast (the fruit was always fresh) and refreshing evening drinks appreciated after a hot day The hotel has been renovated so my room was actually better than the current pictures

Overall, very nice staff, clean hotel, and convenient location!

10. Best Western Plus Desert View Inn & Suites (3-star hotel)

About this hotel

Set in a commercial area, this informal hotel off Interstate 10 is 4 miles from both the Children’s Discovery Museum and the 200-acre Sunnylands Center & Gardens.Warmly furnished rooms offer Wi-Fi, flat-screen TVs, minifridges and microwaves. Suites add sitting areas with sofabeds. Some have separate living rooms.Amenities include a heated outdoor pool, a gym and a hot tub, plus a business center and guest laundry facilities. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 8 min drive to Sunnylands Center & Gardens
  • 16 min drive to Palm Springs International Airport
  • Guests mentioned the service is friendly

Feedback From Real Customers


Nice big room, good breakfast and the hotel was overall in a good and clean condition All employees were friendly and a special praise goes out to I think Paul was his name He worked at the front desk with the beard

He was able to fix or exchange our broken fridge while we were out With the heat in Palm Springs a working fridge was a must I could not thank him in person, because we just stayed for two nights and he was off after our first night

Patrick Fulgham

Super clean, rooms are great size, and staff is awesome! Free buffet-style breakfast, and you can make your own waffles They have good fruit, toast, bagels, cereal, yogurt, juice, eggs, sausages, and more Lounge area accommodates many, and the hotel is a little convenience store for snacks and water

In proximity to Starbucks, Mc’Donalds, gas station, In-N-Out Burger Denny’s and a few other eatery places

Zake Edmondson

I contacted this hotel to reserve a block of rooms for our wedding guests The person who answered the phone gave me the 800 number to call to book I called and the 800 number, placed an inquiry and was told someone from the hotel will contact me in 48-72 hours

So here we go a week later and multiple calls to the hotel as well as the 800 number and I got no response Ed is the general manager and for that entire week he refused to speak with me when I called After talking to customer service I get a call from Antonio who basically made 15 different reservations Though this was helpful this is in fact not how you reserve a block of rooms I let it go and decided to just leave things as they wereAbout a month goes by and I get an email from someone saying my inquiry will be deleted I call the number in the signature and the representative explains to me that because the hotel staff never went into the system to PROPERLY contact me about my inquiry it will be deleted I explained what happened and asked him if he could get me in contact with the owners of the hotel He says yes He followed up and let me know they were out of town and will be calling me the following week A few days go by and I get a call from Antonio at the hotel telling me that they are cancelling the 15 reservations I had made No reason why, no clear explanation either This is absolutely ridiculous and unprofessional Ed the manager is AWFUL and is having his employees do his dirty work I will take my guests and money elsewhere

11. The Westin Desert Willow Villas, Palm Desert (4-star hotel)

About this hotel

Set on lush grounds, this refined resort is 3 miles from the City of Palm Desert Civic Center Park, and 5 miles from The Living Desert Zoo and Gardens.The laid-back 1- and 2-bedroom villas offer free Wi-Fi, flat-screen TVs and separate living areas with pull-out sofas, plus kitchens, balconies, and tea and coffeemakers. Some have whirlpool tubs.Amenities include an unassuming restaurant, 3 outdoor pools and a pool bar, plus a convenience shop, a hot tub and a 24-hour gym. There’s also a golf course, BBQs and meeting space. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the kitchenettes and the beds
  • Guests praised the bathrooms
  • 6 min drive to the Coachella Valley
  • Guests praised the friendly service
  • Guests mentioned “timeshares” 19 times
  • Guests liked the breakfast
  • Guests praised the fitness center

Feedback From Real Customers


This place has really nice grounds, but I would definitely not consider it 4 star with current staffing issues They said numerous times they were short staffed so I do think it might be better if they ever get staffed up We arrived at 5:30 and our room was not ready even though check in time was 4pm

We were able to get into a different room after about 10-15 minutes but I had to insist as they initially told us to wait by the pool My room was not stocked with fresh packs of coffee, and when I did get some and went to make itthere was old coffee in the machine and I had to clean it before use The kiddie pool was closed and employees didn’t know why It just had a rope around it The positives were they had 2 different water slides and the lines were not long and went very quickly Fun for adults and kids Many different pools and a shuttle driver to take you around the grounds/to different pools or to the golf course if needed It’s nice that the rooms have kitchens so that you can cook and eat in the room rather than eating out (especially with their on site restaurant still closed) The pool grill was open but had a very small and limited menu Game room and family room also closed

Jim DeBiase

Place is amazing Been here many times but it seems this hotel is not ready for full capacity yet Still has covid restrictions up 6 feet stickers and glass partitions at check in but make the whole property come to the main pool to use the slide or their only bar? They have another pool with the same slide but force the whole hotel to come to 1 pool? This over crowds this pool and cannot get seat to enjoy

Makes no sense The other issue is their bar is open from 11am – 5pm? What are you supposed to do after 5pm if you want a drink? So many lost opportunities for revenue They have to do better as every other hotel / business is fighting to compete If they are short staffed and don’t have a restaurant and only have 1 slide open post this on your website so people know before spending $500 a night for a partially closed property!

World Management

We enjoy our time here Some pluses and minuses, however We were grateful there were enough chairs during a very busy weekend, by the pool; however, the cushions are dingy, not clean and ripped up

We enjoy the room and the service is really great if you need anything, it’s at your doorTo be honest, the other piece of feedback is just at the pool side food is not that great The french fries could be so easily slightly higher and with just a bit of them green dill or anything sprinkled on them (or parmesan- anything!! Lol) They’re just not great The salads, too, just change the lettuce or add a secondary kind of lettuce it’s just a very lame salad, even for poolside It’s such an easy adjustmentAnd while the service is kind, I think we would’ve ordered more if the service people visited us a couple more times while we’re sitting around the pool It’s certainly very hot and difficult work and everybody was so kindOverall a nice day I just think they could make it closer to a true four star place if they bumped up minor things

12. Courtyard by Marriott Palm Desert (3-star hotel)

About this hotel

Backed by the Santa Rosa Mountains, this modern hotel is a 3.3-mile drive from the Desert Willow Golf Resort and a 6-mile drive from upscale shopping at the Westfield Palm Desert mall.Contemporary rooms offer free WiFi and flat-screen TVs with premium cable channels, plus desks and coffeemakers. Some rooms offer whirlpool tubs or balconies, and suites add separate living areas and pull-out sofas.Social spaces include a living room-style lobby and an American restaurant serving Starbucks coffee. There’s also a business center and 3 meeting rooms. Other amenities include an outdoor pool and an exercise room, plus free on-site parking.

Things You Need to Know

  • Guests liked the clean rooms but some complained about the air conditioning
  • 13 min walk to the Coachella Valley
  • Guests mentioned the service is friendly
  • Guests mentioned “Bistro” 10 times
  • The fitness center has weight machines and elliptical machines
  • The hotel has a game room

Feedback From Real Customers

Leonard Hinzo

I normally rate Courtyards very high This particular property needs an update Still in the old CY look and amenities

I’m a Lifetime Titanium member and have spent the greater part of my proffessional career in a Marriott property My greatest peeves were a closet door that kept coming off its track It took several hours to get someone to repair it and it fell right off the track almost immediately Also getting your linens and sheets changed shouldn’t be a hassle After speaking to a housekeeper I was told to speak to the front desk and she would be approved to freshen my room I speak to front desk and the person says she needs to speak with management before she can approve it I said I’m in room ### please make sure the room is ready when I return at 6PM and will you please fix the closet door again She repeats I need to speak to a manager That is not what I wanted to hear Clearly this employee is not empowered to make decisions, but better customer communication can be coached

jay cs

I had no issues I found it clean and silent Looks so pretty at night

Felt safeGood shower pressure The water took some time to drain fully if I remember correctly though


Just stayed here during the BNP Paribas tennis tournament and it was great! The room was your basic good quality room, the staff was lovely to us (special shout out to Reina for really trying to help with a small issue I had but all staff was wonderful), they had a great shuttle service to and from the tennis grounds and the hotel had a friendly ambience We were very pleased

13. Marriott’s Desert Springs Villas II (4-star hotel)

About this hotel

This relaxed resort is a 5 miles from the Indian Wells Tennis Garden and 7 miles from the Mission Hills Country Club.The streamlined rooms have free Wi-Fi, flat-screen TVs with premium cable channels, desks, kitchenettes and patios. Upgraded villas add separate living areas with sofas, dining areas and full kitchens.There’s a cafe and a casual poolside restaurant, as well as an outdoor pool, hot tub, and 24/7 fitness center. Other amenities include a golf course and coin-op laundry.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 5 min drive to the Coachella Valley
  • Guests praised the professional service
  • Guests mentioned “Patio” 13 times
  • Guests praised the views
  • One of the few hotels in the area with a casino
  • Guests praised the outdoor pool

Feedback From Real Customers


Absolutely beautiful grounds and hotel The room was clean and gorgeous I stayed with my friend while we were in Palm Desert for a week

Last year, I stayed at the Shadow Ridge with my family Both are well-kept with friendly staff The main pool has drink specials throughout the week We really enjoyed staying at the desert villas and definitely will be staying there again

D. Lynn

Overall, this is a nice resort Facilities are clean, staff is generally friendly However, it was difficult many times to get a hold of anyone when contacting the front desk

The phone would just ring and ring Daily room cleaning is long gone If you want your room cleaned during your stay it will cost you an extra $140 US 😳 What I found really disappointing is that there is no quiet/adult pool here Every pool I went to was usually crowded and noisy with people playing their own music I won’t be returning here

Zayra Ortiz

I went to these villas for the first time to try out the property As soon as I checked-in it was a horrible experience Claudia was the person assisting me though she did not assist me at all! She informed me that there was no rooms available for 2 1/2 hrs

which meant my family had to be waiting for over 2 hrs for a room! I was very upset and told her I didn’t understand how there was no rooms available when I had made reservations over 1 1/2 motnhs ago Her response was “your eta is 6:30” I said to her check-in is at 4 so my travel eta should not matter to you After this she just kept repeating herself that there was no rooms available She didn’t even bother to apologize for the inconvenience After this she sees her co-worker Javier Torres assisting my friend with her check-in so she just turned around and said to him “oh you can help her toothey are together” she didn’t even ask him or me if it was okay for me to keep waiting for Javier to finish She just rushed me off to not help me! The only reason I gave this review 1 star is because Javier Torres did go above and beyond in assisting me until he found a room that was available at 4 He was very helpful and understanding that I had 2 small children that had already been waiting in the car for 1 hr while I was trying to check-in We had finally gotten a room though the only room available was not in the villas I had reserved so we had to be drive out of that property and be driving back and forth to use the pools because they were not walking distancebut at least Javier did do his best to be helpful and professional Thanks to him I felt more welcomed unlike Claudia that should not be working at the check-in because she did not even bother in assisting me or cared to help at allinstead she rushed me off to someone else As a new vacation owner I will say I will not be returning to these villas or recommend anyone to stay therethey overbooked themselves and had so many people waiting for over 2 hrs for rooms!! That is very poor customer service

14. Hampton Inn & Suites Palm Desert (3-star hotel)

About this hotel

This modern hotel is 4 miles from the Children’s Discovery Museum and 7 miles from The Living Desert Zoo and Gardens.All rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs, minifridges, microwaves and coffeemakers. Suites add sofabeds.Free hot breakfast or weekday breakfast bags to go are offered, and there’s an exercise room, an outdoor pool and a hot tub. Additional amenities include a meeting room, a business center and a convenience store. Parking is free.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • The rooms have TVs
  • Some guests complained about the bathrooms
  • 5 min drive to the Coachella Valley
  • Guests praised the professional, friendly service
  • Guests praised the breakfast
  • One of the few hotels in the area with a casino
  • Guests praised the outdoor pool

Feedback From Real Customers

Jennifer Cardenas

We have been here less than 24 hours and it’s beyond our expectations! I’m a stickler when it comes to customer service and theirs has proven to be top notch, starting with the gentleman that helped me book my reservation when I called the hotel directly Since arriving, every encounter I’ve had with an employee is welcoming They greet you with a smile or friendly hello even when just walking by them

Pool area is nice with a couple different options for seating Room was clean and very nice upon arrival We are in a 2 queen bedroom with a couch and the couch fits 3 Littles comfortably because it has a pull out bed plus a chase Perfectly priced as well! Highly recommend Hampton Inn & Suites!

Tammy Porter

Needed an overnight stay-we live locally and our air conditioner needed repair I am particular with hotel stays and I was pleased with our short stay The very friendly front desk staff allowed a later check-out

Clean room, comfortable bed, and satisfying complimentary breakfast Pet-friendly was even better Thank you for the great service!

Tom McA

I’ve learned Hampton Inns can vary depending on the location The one located in Santa Clarita, CA was much nicer than the one in Palm Desert My stay at the Palm Desert location was just so-so – maybe a step above Motel 6

The only highlight was the friendly representative during check out – very personable and professional The “free breakfast” was nothing to brag aboutyes, the breakfast area was clean, organized and welcoming However, the cheese omlettes were quite unique!😁 stick with the bagels, muffins or cereal!

15. Fairfield Inn & Suites by Marriott Indio Coachella Valley (2-star hotel)

About this hotel

Set a mile from Interstate 10, this laid-back hotel is a 9-minute walk from fast food eateries, 3 miles from Fantasy Springs Resort Casino and 6 miles from Empire Polo Club, home of the Coachella Valley Music and Arts Festival.Informal rooms feature Wi-Fi, flat-screen TVs and microwaves, as well as minifridges. Suites provide living rooms with pull-out couches.Amenities include a heated outdoor pool, a 24-hour gym and a bar, plus a coin-operated laundry. A breakfast buffet and parking are available.

Things You Need to Know

  • Guests praised the clean rooms, which have coffee makers
  • Guests praised the beds
  • Some guests complained about the bathrooms
  • 6 min drive to The Golf Club at Terra Lago
  • One of the few hotels in the area with a restaurant
  • The fitness center has free weights and treadmills
  • Guests liked the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Joolz Fernandez

Chose to stay here on a whim as it was getting late and it is near the supercharger Loved it and will choose this as a predetermined stop in the future Fantastic continental breakfast; kind, friendly service staff

Bed was huge and comfy Pullout bed was also very comfortable Nice little fridge (no freezer), spacious and upscale bath Super clean and quiet Great gym and nice little outdoor pool

Dominique Hipolito

Stayed here during the first weekend of Coachella and absolutely loved it Staff was really nice and accommodating, breakfast had a good variety, and everything was kept clean Aside from that, the location was pretty good — near some restaurants, coffee shops, and a grocery – all walking distance from the hotel

Will definitely come back to stay again


We stayed here as it was right off of the I-10 freeway and it was on the way to CA The AC was so loud, it woke us up in the middle of the night My husband thought a semi was parked and running outside the room…that’s how loud it was when it would turn on

We had a horrible nights sleep The bed was somewhat comfortable We liked the mobile check in with a mobile key option so we didn’t have to check in at the front desk It was close to several fast food restaurants Would not ever stay here again though The breakfast was fine for a hotel breakfast The hotel was very busy!

16. The Chateau at Lake La Quinta (4-star hotel)

About this hotel

Overlooking Lake La Quinta, this chateau-style boutique hotel is 3.4 miles from golf at SilverRock Resort and 7.1 miles from The Living Desert.Elegant suites feature lake views and fireplaces, plus free WiFi and flat-screen TVs. Some suites add whirlpool tubs, and there’s 1 with a kitchen.Amenities include an outdoor pool and hot tub, a common room with a fireplace, and a bistro with a lakefront patio and an outdoor wood-burning pizza oven.

Things You Need to Know

  • Guests liked the rooms, which have refrigerators
  • 6 min drive to the La Quinta Resort & Club
  • The hotel has a concierge
  • Guests mentioned “Patio” 12 times
  • Guests praised the lake views

Feedback From Real Customers

Kristin Huber

Our air conditioning was not working for at least two of the days and nights leaving our room at 83 degrees despite our requests to fix it The main lightbulb was burned out when you walk in the room The cold water handle in the bathtub was inoperable for 2 days despite our requests to fix it making the bathtub unusable

The in-room coffee was decaf The restaurant was closed for most of our stay The room was only cleaned and serviced every 3 days We received a credit of two $29 resort fees which were unexpected and not nearly enough

Ramiah Thomas

We stayed here 2/15-2/17 and the 2 stars is the lake view only Nobody was at the desk upon our entering the lobby and after a few minutes I walked over to the bar and asked the bartender for assistance however she instructed me to ring the bell so that someone would come down Staff were not the most friendly of folks

We almost got the vibe like we were putting them out in a way Checkin was a laughable experience and the room was filthy – not dirty – but filthy See photos!! The location and lake is why I’m leaving 2 stars My recommendation is stay elsewhere

Lois Jenkins

I came to the Château from San Diego on Sunday to celebrate my late mother’s birthday, as her resting place is in CoachellaFirst off, the welcome we received from Paul, was not at all welcoming He did didn’t introduce himself, didn’t inquire about how we were doing; he gave me a paper to sign agreeing that I would be checking out on Wednesday

He then handed me 1 key and told me the room number He said , “I just like to let you know that the restaurant will be closed Monday and Tuesday” Nothing else, no instructions, no enjoy your stay, nothing!We proceeded to our room, with the 1 key that he gave us,, kind of puzzled as to why we only received 1 keyOnce we entered the room, we found it modestly decorated, however the chair looked quite worn, and the carpet was filthy It didn’t looked as though it had been vacuumed, and it was stained The bathroom was very nice, but the shower glass didn’t appear to be clean We decided to go out for dinner, but we stopped to ask if it would be possible to get a 2nd key Paul asked us what our room number was, and retrieved the 2nd key We thanked him and left The next morning, someone was trying to enter our room, when asked , “can we help you?”, startled because it was rather early The person at the door was asking if we were checking out We told the person, no we are not checking out, as we were scheduled to stay until Wednesday A short time later, we received a call from Paul at the front desk apologizing for the mix up My sister then asked when Housekeeping comes to clean the room, we were then informed that Housekeeping only comes if you are staying for more than 3 daysAs we were leaving for the day on Monday, we saw the Housekeeping Staff, and asked if we could have clean towels and if she could possibly vacuum our carpet, as it looked as it had not been vacuumed the previous day Housekeeping politely obliged We stopped at the front desk, to let Paul know of our request of housekeeping , so that she wouldn’t get into trouble My sister commented to Paul(which we didn’t even know his name until after this exchange), that he seemed a little bit more polite today than he did the previous day Paul said, that he apologized for not mentioning the no housekeeping unless you were staying more than 3 days I told him, you didn’t tell us much of anything yesterday, then I thanked him and asked him his name On Tuesday, after our outing, we called and asked if we could get more towels, toilet paper, and Kleenex Not long afterwards, there was a loud knock at the door, it was Paul bringing the requested items My sister went to hang the towels, and noticed that the only hand towel given looked dirty An hour or so later Claudia, a member of housekeeping passed by our room, and my sister asked if we could get some clean hand towels and toiletries Claudia was very kind, and brought the items back Wednesday morning, I was up using the restroom, when I went to change the toilet paper roll, to my great disgust, the new roll of toilet paper that Paul had given us last night, was stained with something brown! It looked beyond disgusting, and I don’t know what it was I had to use Kleenex, to handle my business It was checkout day, so I left the toilet paper with Paul, and thank him Surprisingly enough, Paul was actually cordial for the very first time, but first impressions last, and we felt unwelcome from the start of our visitThe positives about the Château are, the bed was very, very comfortable and the view from the balcony was beautiful There are sea turtles and catfish in the lake, the atmosphere is very serine I wish I give them a higher rating, but if I compared it to previous places I’ve stayed, the Château was subpar, when it could have been superb!I almost forgot, I was given $29 off for Paul not mentioning the room service

17. Holiday Inn Express & Suites Rancho Mirage – Palm Springs Area, an IHG Hotel (2-star hotel)

About this hotel

Set 5 miles from the Living Desert Zoo and Gardens, this relaxed hotel on palm-lined grounds is also 8 miles from the tournaments and concerts in Indian Wells Tennis Garden.Bright, casual rooms feature flat-screen TVs with premium cable channels, and free Wi-Fi, as well as microwaves, minifridges and coffeemakers. Upgraded rooms and suites add sitting areas with pull-out sofas; some have whirlpool tubs.Freebies include parking, and a hot breakfast buffet served in a laid-back dining area. There’s also an outdoor pool, a hot tub and a BBQ area, as well as an exercise room.

Things You Need to Know

  • Guests praised the beds
  • 4 min drive to Greater Palm Springs
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned pools 19 times
  • The fitness center has treadmills and elliptical machines

Feedback From Real Customers

Robert Botkin

Our room was very orderly and clean, very clean The breakfast area was clean and orderly with the usual Holiday Inn fare, so OK The coffee was very good in its own right

The lobby restrooms were very poorly maintained to the point of filthy, please someone, wash the doors! Common area carpets and walls were several marks below as compared to the near glistening room Hard to configure By the way the hotel does not offer electric vehicle charging as does the property next door Very disappointing for an area that is so environmentally conscious

Stephen Nault

Easy on and off of Interstate 10, Breakfast

Siver Dollar Pancake Machine (I am in love again with the self serve breakfast)King Bed in standard room was Excellentno more motel 6 for me

18. Quality Inn & Suites Indio I-10 (3-star hotel)

About this hotel

A 5-minute walk from Fantasy Springs Resort Casino, this laid-back hotel off I-10 is 2 miles from the Golf Club at Terra Lago and 3 miles from Coachella Valley History Museum.Unpretentious rooms come with free Wi-Fi, 32-inch flat-screen TVs, minifridges and coffeemakers. Suites add sitting areas, and some have kitchenettes.Hot breakfast and parking are complimentary. There’s a heated outdoor pool and a hot tub. Other amenities include a fitness room, a business center and coin-operated laundry facilities.

Things You Need to Know

  • Guests liked the rooms and the beds
  • Walking distance to Fantasy Springs Resort Casino and Eagle Falls Golf Course
  • Guests liked the service
  • Guests mentioned microwaves 11 times
  • Guests mentioned casinos 25 times
  • Guests praised the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Steve Poley

The room itself was nice, spacious and clean Breakfast was good with eggs and sausage etc, maybe not as warm as you would like them but there a micro to heat them up

Gal who worked the food area was excellent and even cleaned the tables when some one left BUThot water? Forget it, had to run the water for minutes before it got warm Thus taking a shower was not the best Got locked our of our room twice in one day Front desk said room cards to close to cell phones2 cards, 2 people and both go out??? Two different times that day and then in am again Second time we had to go back to the front desk we were told that this was happening to others as well Also no working ice machines on either level, had to go down and into the office area to get ice For the price we paid, expected better But then maybe California prices

Miles Sampson

Good enough The room was clean and I liked the oversized bathroom but there were some issues such as an unresponsive TV remote and loud freeway noise when trying to fall asleep Parking became a problem at night with all the construction guests- several pickups with flatbeds inconsiderately took up multiple spaces outside

There’s a whole empty parking area between this Quality Inn and the adjacent Holiday Inn- it would be a good idea to designate that for work vehicles on busy nights Staff overall were very accommodating other than the lady serving breakfast who was still hyper-neurotic in regards to COVID Nobody was permitted to enter the breakfast area without a mask despite being able to walk the rest of the hotel mask-free “Come on, man”, even in California the mandates are now gone!

Susana Ross

We’ve stayed at this hotel for over 15 years and it’s beginning to show its age Tiles in the bathroom are chipped in several places The tub’s over fill drain fell off exposing a lot of mold and mildew

The location is fantastic and very convenient for our needs and we will continue to support this placeThere’s a lot of construction workers with big trucks that stay here that take even the handicap parking That should be addressed since it’s obvious the trucks are not driven by handicapped drivers We were told to use the ramp area to park

19. Hampton Inn & Suites Indio (2-star hotel)

  • Address: 42261 Spectrum St, Indio, CA 92203
  • Phone: (760) 227-1900
  • Ratings: 4.5 (259 reviews) Excellent Eco-certified
  • Website : Hampton Inn & Suites Indio
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Relaxed quarters in an unpretentious hotel featuring an outdoor pool & a hot tub.

About this hotel

In a commercial area off I-10, this unpretentious hotel is 3 miles from both the Riverside County Fairgrounds and the Coachella Valley History Museum. It’s 19 miles from Palm Springs International Airport.The laid-back rooms provide flat-screen TVs and Wi-Fi, in addition to kettles, minifridges and microwaves. Suites add sofabeds, sitting areas and/or wet bars.Amenities include an outdoor pool, a hot tub and a 24-hour fitness center. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the bathrooms
  • 5 min drive to The Golf Club at Terra Lago
  • Guests praised the friendly service
  • Guests mentioned “coffee” 10 times
  • The hotel has a fitness center

Feedback From Real Customers

Adam Thompson

Despite being a multi-year Diamond member, this was my first time at a Hampton property – and I must say that I was quite pleased with my stayThe physical property is updated and in great condition My room was very comfortable, and the gym was one of the best I’ve seen for a hotel (ie 75# dumbbells)

Staff was super friendly, helpful and welcomingBreakfast was as good as it gets for a free hotel breakfast, and they’ve brought it back wellWould highly recommend this hotel

Teresa P

The hotel was clean, the beds comfy and the staff were soo wonderful and accommodating We stayed during Stagecoach a high occupancy time and the service level was what I would expect at a 5 star I especially loved Samantha! She had a great smile and a great attitude

The breakfast and coffee were pretty tasty too and the kitchen staff were so sweet!!

20. Residence Inn by Marriott Palm Desert (3-star hotel)

About this hotel

Set in the Coachella Valley and next to the Desert Willow Golf Resort, this casual all-suite hotel is also 5.7 miles from Mission Hills Country Club.Airy studios offer free WiFi, full kitchens, desks and pull-out sofas, along with flat-screen TVs and balconies. The 1- and 2-bedroom suites add separate living areas and additional TVs.Freebies include hot breakfast, parking, a grocery delivery service, and weekday evening socials with snacks. There’s also an outdoor pool, a hot tub and tennis courts, as well as a BBQ area and a gym. Other amenities include a 24/7 convenience store, laundry facilities and a business center.

Things You Need to Know

  • 10 min walk to the Coachella Valley
  • Guests mentioned the rooms are large but unclean
  • Some guests disliked the bathrooms
  • Guests mentioned hot tubs 16 times
  • Guests liked the fitness center, which has weight machines
  • One of the few hotels in the area with a casino
  • Guests praised the outdoor pool

Feedback From Real Customers

Gurneet Malhotra

Their amenities are nice with a tennis court, fitness center, and a heated outdoor pool They have some seating outside with a fireplace that’s nice to sit by at night The breakfast was pretty good but the rooms and building itself is really old

The carpets and furniture have some stains and the room isn’t super clean The staff is nice but we had some communication issues with room service where different staff members were telling us different things about their room service policy during covid The hotel isn’t in walking distance to anything nearby

Effi Crotty

Friendly staff when checking in and the rooms are really nice Given it’s a Residence inn it’s essentially a spacious studio apartment so being able to have lite groceries was a plus It’s in a good spot from the highway, close enough but far away enough to not hear it

The parking lot filled up quickly next to our room though, not a huge inconvenience but there was still plenty of spaces in the complex

Ramie Shumate

Was very happy to be stay here on a mini vacation trip But at 1 in the morning when we found out we had bed bugs! Front desk didn’t seem to surprised And all they wanted todo that night was give us clean bedding

But we did end up leaving Next morning management was very good to us But definitely Not cool Marriott I hope you guys took care of this and got all new furniture in those rooms

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