18 Best 5 star hotels in Isla Vista, CA (2022)

adriane Cunningham

Overall hotel was fine Nice pool and breakfast My biggest issue is when we checked in on a Monday night they must have had several rooms available because they asked if we wanted the first or second floor

I opted for the first floor Everything was fine until the morning when they started to remodel the room right next to us promptly in the morning Lots of construction noise and there was tools and supplies outside of our room pretty much the entire morning We were planning a slow start the morning and unfortunately it wasn’t pleasant with all that noise The other minor grip was in the morning of our departure We had a very early flight and I went to the lobby to get coffee and it was empty The desk check said there wouldn’t be more until breakfast started, which was slightly disappointing, as we had to leave prior to breakfast I thought it would have been nice if he offered to make some more

Bonnie Neumann

This property was great for our one night stay Breakfast was excellent and the front desk staff very helpful and courteous!Bianca went above and beyond in helping us get situated after a 45 hour flight delay, car rental closed, etc etc

Then having my phone fall out of my pocket in the taxi Everything that could go wrong went wrongThe welcoming of front desk staff, the help in locating my phone (iPad app) to locate the address where my phone was and the phone call made to the taxi driver was all facilitated by the team They were wonderful and I so appreciate the help Taxi driver brought it to me when picking us up in the morningWe will definitely stay here again and highly recommend to allThank you staff!!

Nathalia Riedel-Flores

If you are looking for yourself or your family, reconsider there are much better hotels in the area with a friendlier morning staffI told the receptionist I needed to reserve for my family and at first, I was met with friendly customer service Everything went South from there, some staff receptionists were sarcastic and aggressive was checked out without my knowledge when attempting to rebook since I did so from my computer

I was constantly contacted by the property and there is absolutely no privacyOn the last day of the reservation, I was unable to access the room because I hadn’t “paid for it” despite them running my credit cards every day of my stay Communicated to the staff consistently about my situation and contacted all of my banksUnless you want to be stranded in Santa Barbara, stay somewhere elseThe housekeeping packed my things and I am still looking for my watch”I have 4 pending charges on 2 cards so I would appreciate it if someone could explain the situation better instead of rotating among numerous employees that do not know the circumstances, my family was in town for my birthday and this has been by far the worst experience I don’t need an explanation or passive-aggressive response, clearly, other customers have had a similar experience ^^^”