5 star hotels in Jackson, MI

1. Hampton Inn Jackson (3-star hotel)

  • Address: 2225 Shirley Dr, Jackson, MI 49202
  • Phone: (517) 789-5151
  • Ratings: 4.0 (463 reviews) Very good Eco-certified
  • Website : Hampton Inn Jackson
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary hotel featuring free hot breakfast & Wi-Fi, plus an exercise room & an indoor pool.

About this hotel

This modern hotel is 5 miles from the planetarium and museum at Ella Sharp Park, and 4 miles from the man-made, illuminated Cascade Falls.The simply furnished rooms feature free Wi-Fi and custom-designed beds, plus desks, flat-screen TVs and coffeemakers. Upgraded rooms add sofabeds.Complimentary amenities include parking and hot breakfast (or weekday breakfast bags to go). There’s also an exercise room, an indoor pool and a 24/7 business center.

Things You Need to Know

  • 6 min drive to Jackson County Parks Office
  • Guests praised the friendly service
  • Some guests complained about the kitchenettes and the beds
  • Guests mentioned microwaves 13 times
  • Guests mentioned refrigerators 20 times
  • Guests praised the indoor pool

Feedback From Real Customers

Don W.

Some of the best service I have ever received Both front desk clerks were extremely courteous and helpful I booked a second night later and they were able to keep me in the same room

Housekeeping made sure to turn the lights on in the pool area when we were using it Just before I departed, I was looking for some fruit for the long ride home to New Jersey (after breakfast hours) The housekeeping person not only helped me get what I wanted but also got me an extra yogurt I’ve stayed at hundreds of hotels over the years and I can’t remember when I received such excellent service

K D

The staff was friendly, but very distracted and it was hard to get anyone to come to the desk for assistance Breakfast was great, no complaints thereOur room smelled like cigarette smoke

I had to buy an air freshener at Walgreens, but our clothes smelled so strongly of it that I talked to the front desk They would not move our room because they “can’t guarantee the next room won’t smell bad either”Definitely should spend a few more dollars and stay at one of the better hotels in Jackson if you are able to

Cynthia Burley

My experience with this hotel has gone way down in the recent past I have traveled moderately compared to others with work and personally and feel that I have some experience I absolutely LOVE this hotel and the staff

They have in the past gone above and beyond in customer service But things have changed and I really don’t know why There is no explanation If I book through a second party I have no recourse, no reciept I don’t get my room cleaned I accidentally double booked a room once and the hotel offered a refund but failed to do so My Credit Union offered to do so but when the hotel offered I accepted and waited so I didn’t call my CU backIt is my fault for double booking but if the Manager is going to refund that should be done

2. Travelodge by Wyndham Jackson (2-star hotel)

About this hotel

Off I-94, this straightforward budget hotel is 6 miles from both The Cascades and local history exhibits at the Ella Sharp Museum.Down-to-earth rooms and suites offer complimentary Wi-Fi, cable TV and minifridges, as well as microwaves and coffeemakers. Some have sitting areas and/or whirlpool tubs. Children age 17 and under stay free in a parent’s room.Continental breakfast is complimentary. Other amenities consist of guest laundry facilities, a heated outdoor pool and a restaurant/bar, plus a meeting room. Parking is available.

Things You Need to Know

  • 6 min drive to Jackson County Parks Office
  • One of the few hotels in the area with an outdoor pool
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Mary Findley

Wish I would have taken pictures! When we arrived we were told that they cleaned the carpet There was an industrial type fan drying the carpet Well the toilet wasn’t flushing properly and ran all night on night one

Night 2 had to call for maintenance because the toilet was close to overflowing Come to find out that the toilet had overflowed 4 days before we arrived! So here we were walking on toilet water yuck!!!!! Bathroom needs to be updated Mold and hard water stained facilities / tiles Bathroom Floor was sticky The patio curtains were filthy with what looked like blood possibly Just seams like there is no sense of pride here Asked for a discount on the room, they offered a free stay Tell me why I would even consider coming back What was good was the bar restaurant for evening dinner and a cocktail Somewhat nice balcony ( no screen)

Maurice June

Terrifying! Police were driving in and out of the lot when I arrived The whole property looked like a homeless camp So many broken down cars, some propped on wood blocks without tires! People loitering everywhere

Smoking and asking me for lighters while i was checking in The inside smelled strongly dingy The pool table made noise throughout the whole building The hallways, stairs, carpets, and jacuzzi tub were filthy This place required a $100 CASH deposit, that’s sketchy in itself After I saw saw the room I didn’t stay a single night (had booked and prepaid four nights) Desk clerk said I was refunded but it might take a week to show on my card (it hasn’t been that long yet) Desk clerk also returned my $100 deposit The clerk, other staff member, and alleged owner (talked to him on the phone) all apologized and were courteous and attentive to my complaints This property was NOTHING like advertised

Brooks

The rooms were not kept up well Shower head was covered in rust deposits, brown rusty water came out of the taps (very strong iron taste in the water), the AC vent was broken so we couldn’t aim the air beyond the drapes Accessibility to second floor rooms is a pain and requires you to walk around the back of the building away from lights and view so may be viewed as unsafe

You will have to place a cash security deposit for the room when arriving so have $50 in cash handy and they have to check your room at check out before you get the deposit back so be mindful of giving yourself an extra 15-20 minutes before departing for the checkout process

3. Tru by Hilton Jackson (2-star hotel)

  • Address: 2401 Shirley Dr, Jackson, MI 49202
  • Phone: (517) 867-5000
  • Ratings: 4.2 (485 reviews) Very good Eco-certified
  • Website : Tru by Hilton Jackson
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary hotel offering an indoor pool & a gym, plus free hot breakfast & Wi-Fi.

About this hotel

Off US-127, this modern hotel is 3 miles from prison exhibits at the Cell Block 7 museum and 5 miles from The Cascades waterfall.Contemporary rooms feature free Wi-Fi, flat-screen TVs and desks, as well as minifridges, and en suite bathrooms with glass-enclosed showers. Family rooms sleep up to 4 guests.Hot breakfast is complimentary, as are coffee, tea and parking. Other amenities include a bright lobby lounge with a pool table, an indoor pool and a gym, plus a 24-hour snack shop.

Things You Need to Know

  • Guests praised the clean rooms
  • Guests praised the showers
  • 5 min drive to Jackson County Parks Office
  • Guests praised the friendly service
  • Guests mentioned lobbies 21 times
  • The hotel has a game room

Feedback From Real Customers

Summer Odell

In all honesty it was the worse time I have ever had We did a weekend get away with my grandkids and it turned into having to stay in the room and not enjoy anything the hotel offered Lack of staff added to the frustration

A group of unsupervised children in the pool area made the pool unsafe for little children or families to enjoy They threw towels in the pool and left the area a mess So again we try to go in the morning and again the large group came down unsupervised again Rough housing near the little kids that are not great swimmers The attended at night was forced to shut the pool down due to all the complaints from other families with small children If there had been supervision maybe it would’ve been better Other than that the kids enjoyed the great breakfast the hotel offered I recommend adding more staff at night for reasons like this though One staff told me they had the same thing happen the weekend before so there is an issue in the activity areas

4. TownePlace Suites by Marriott Jackson (3-star hotel)

About this hotel

In a tree-lined commercial area off I-94, this down-to-earth, all-suite hotel is across the highway from the Jackson Crossing mall and 5 miles from dramatic light shows at The Cascades waterfall.Relaxed suites provide free Wi-Fi, kitchenettes and sitting areas, plus flat-screen TVs, and tea and coffeemakers; some have sofabeds. Upgraded suites add living rooms.Parking and a hot breakfast buffet are complimentary. Other amenities include a heated indoor pool, a gym, and a picnic area with BBQs.

Things You Need to Know

  • The rooms have kitchenettes
  • 7 min drive to Michigan Military Heritage Museum
  • Guests praised the service

Feedback From Real Customers

Karen Hanson

Wonderful stay The two queen bed rooms are very spacious, clean and comfortable Staff is friendly, courteous and helpful

Breakfast assortment meet our family group of 12 needsThe kids enjoyed the pool and we adults appreciated the exercise equipment

Belinda Dignard

The room I had was excellentI was surprised when I walked in to find a regular size refrigerator, dishwasher,stove,micwave oven and everything you need for a kitchen The suite was big front room, TV, big bathroom, had a hair dryer

Bedroom was a great size , TV in the bedroom plenty of room for clothes, dresser, big closets I did not want to leave there Stayed 4 days and was satisfied Pool, gym, free breakfast and food, snack you could buy Free coffee and hot cocoa all day I would go back anytime

5. Holiday Inn Jackson NW – Airport Road, an IHG Hotel (3-star hotel)

About this hotel

This standard hotel off I-94 is 1.4 miles from the Jackson County Airport and 10.1 miles from the Grande Golf Course.The subdued rooms come with desks and flat-screen TVs with cable channels, plus coffeemakers, microwaves and minifridges. Some have kitchenettes. There’s also free WiFi and high-pressure showerheads in the bathrooms, while kids 19 and under stay free with an adult. Suites add separate living areas with sofa beds.Amenities include an American restaurant (where kids 12 and under eat free), an indoor heated pool and gym. There’s also a 24/7 business center and meeting space for up to 125 people. Parking is complimentary.

Things You Need to Know

  • Guests liked the clean rooms, which have kitchenettes
  • 8 min drive to Michigan Military Heritage Museum
  • One of the few hotels in the area with room service
  • Guests liked the friendly service
  • The fitness center has weight machines
  • Guests liked the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Michelle Sinchak

The rooms are beautiful I stayed here 4 years ago and was so impressed with the staff and atmosphere that it was the only places I wanted to stay when I came back for vacation The food in the restaurant is wonderful and reasonably priced

The staff is very friendly and helpful The rooms are clean with microwaves and fridges The staff takes pride not only in taking care of us but they also take care of the stray cats that they have They have 2 cats that are more or less the mascots of the hotel The fact that they care not only for the people but for the animals as well keeps me coming back every time I visit Way to go Holiday Inn!!

Latonia Hemphill

Everyone was so nice and professional! Karen at the front desk upgraded my room for my wedding day we had our ceremony in the lobby which was beautiful our dinner and breakfast was amazing! our room was very clean and comfortable and management was excellent! I will definitely stay here again! Thank you for making our wedding special 💕

Desiree Polley

Stayed here two weeks ago Got there about 10 at night on a Saturday the gentleman working the desk was very polite change our rooms because the first room smelled like smoke Sunday morning the kids ate breakfast and loved the pool we where greeted by the owner she was a very nice lady I can’t remember what her name was

So we Booked three rooms for tonight for my son’s 1st birthday and when we got there the lady at the front desk was very rude And told us there was a 250 dollar deposit plus the 125 per room On the booking it did not say anything about a 250 dollar deposit And we didn’t pay a deposit of 250 dollars when we stayed there 2 weeks ago Amd on top it we where still charged the 125 for the room amd we didn’t even get to stay and now we have to wait tell Monday for the 125 to be back on our card So my son’s first birthday got ruined because we didn’t have enough money to cover a different hotel we came back to this hotel specifically because of the kiddie pool

6. Fairfield Inn & Suites by Marriott Jackson (2-star hotel)

About this hotel

This unpretentious hotel is 3 miles from Jackson Historic Prison Tours, and 5 miles from both Ella Sharp Park and local history exhibits at the Ella Sharp Museum.Featuring painted accent walls and carpeted floors, the laid-back rooms offer free Wi-Fi, flat-screen TVs and minifridges, as well as microwaves, and tea and coffeemakers. Suites add sitting areas with pull-out sofas.Complimentary perks include a breakfast buffet and parking. Other amenities consist of a 24-hour gym, an indoor pool and a hot tub, plus guest laundry facilities and a snack shop.

Things You Need to Know

  • Guests praised the rooms
  • 6 min drive to Jackson County Parks Office
  • Guests praised the friendly service
  • Guests mentioned “cookies” 11 times
  • The fitness center has weight machines
  • Guests praised the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Guadalupe S

My brother and I were visiting town for his shooting competition and decided to stay here My brother is a retired army vet in a wheelchair and needed a wheelchair accessible room The room was large and easy for him to move around in, clean, smelled fresh & the bed was super comfortable

All of the staff and the manager Roxanne were the friendliest and coolest people I have ever met and you can really tell they care They went above and beyond to make sure we were taken care of & felt at home during our stay The hotel lobby was clean and they had fresh baked cookies for the guests too If I lived closer I would be inviting them to the family barbecues because I actually missed them when I left! Felt like we made new friends Thank you for working so hard for your guests, yall make an impact in strangers lives more than you know!

L C

Agree with the other comments that this place needs some upgrade The washroom has a strong musty smell even with the fan running all the time The shower only has hot water so u can’t be in there for long

We checked in really late and left next morning so didn’t bother to complain Hope it’s just that room that has these issues Breakfast was not bad though

Matthew Cheung

Slept in a cot which was quite comfortableRoom was spacious enough for 4 of us to share comfortablyLots of outlets to plug electronics in

Attentive staffLiege waffles for breakfast was awesomeWas there for FSAE competition They had fresh baked cookies in the lobby most evenings for all the teams to enjoy

7. Comfort Inn & Suites (3-star hotel)

  • Address: 2435 Shirley Dr, Jackson, MI 49202
  • Phone: (517) 768-0088
  • Ratings: 4.1 (464 reviews) Very good
  • Website : Comfort Inn & Suites
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Rooms in a laid-back hotel with an indoor pool, plus free hot breakfast & WiFi.

About this hotel

Off I-94 and 5.9 miles from the Ella Sharp Museum, this casual hotel is 6.9 miles from Hickory Hills Golf Club.All rooms and suites feature free WiFi and have en suite bathrooms with showers, as well as TVs, coffeemakers, minifridges and microwaves. Suites add separate sitting areas, pull-out sofas and whirlpool tubs.A complimentary hot breakfast buffet is provided. There’s an indoor heated pool with a hot tub, plus a fitness room. Other amenities include a business center, laundry facilities and free parking for cars, buses and RVs.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to Jackson County Parks Office
  • Guests liked the service, which has a concierge
  • Guests praised the restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Shelby

Very nice hotel, got a nice room, nice TV, it was clean Only complaint I have was their guest doors closing so loudly, there were a lot of people leaving around 5 am and I had a long drive and couldn’t get back to sleep

only let me get an extra half hour for late checkout so I was unable to get more rest That’s something that’s uncontrollable though Besides that, I’d stay again, was a nice clean hotel

Dean Vieira

Customer service was poor Arrived 30mins early to see if room was available and if not so they can be sure room would be available at 3pm check-in At 3pm room was still not available, told to wait another 30 minutes

In line at 3:30pm while the counter person knew I was in line and what room was mine, gave it to the person in front of me and told me my room was not there and they would have to downgrade meThe person in front of me didn’t prepay for their room and I got bumped for them (guessing so the hotel can get a higher rate) No compensation offered to me despite waiting for an hour and having them give my room to someone else right in front of me I prepaid online direct with their website a few months ahead of time

8. Motel Somerset

About this hotel

13980 Chicago Rd, Cement City, MI 49233(517) 547-7241

Things You Need to Know

  • 2 min drive to the W. H. L. McCourtie Estate
  • One of the few hotels in the area with a 24-hr front desk
  • Guests praised the service

Feedback From Real Customers

John Nowakowski

The owners are fantastic The rooms although very dated, were very clean The owners were so nice that it heavily outweighs the dated rooms

The ac works, the bed linens and towels were spotless and crisp white The bathroom though dated was very clean There’s a mini fridge and a microwave available in the room and they offer you coffee, filters and a coffee pot at check in For the price, cleanliness and kind hearted owners, what more could you ask Ypu really feel like family coming here This is not something to be compared to a large corporation owned fancy hotel, but I would come back in a heart beat Dont expect modern amentities or anything of the such But still worth staying at for sure It’s a quiet area with a few bars and restaurants near by (highly recommend the restaurant “The Deck Down Under”) The perfect place to stay if you’re going to Bundy Hills for some offroading or visiting the local wineries or antique stores

9. Holiday Inn Express & Suites Jackson, an IHG Hotel (3-star hotel)

About this hotel

In an area with eateries and shops off Interstate 94, this low-key hotel is 5 miles from the Ella Sharp Museum and 12 miles from the Grande Golf Club.The relaxed rooms feature free Wi-Fi, flat-screen TVs and coffeemakers, plus microwaves and minifridges. Suites add kitchenettes, living rooms with sofabeds, and bathrooms with whirlpool tubs. Kids age 19 and under stay at no cost with an adult.A breakfast buffet and parking are complimentary. Other amenities include an indoor pool, a hot tub and a fitness center.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 7 min drive to Michigan Military Heritage Museum
  • Guests praised the friendly service
  • Guests mentioned hot tubs 14 times

Feedback From Real Customers

Liz D

No problems with any part of my stay The room was clean, although the AC was turned off when I got there (not the best thing to walk into when it’s 80+ degrees outside), but everything was clean and in good shape The breakfast in the morning was decent, and it was overall quiet at night

They might need to have repairs done on the parking lot lights behind the building, since none appeared to be working while I stayed, but overall a good experience Definitely close to lots of restaurants and stuff to do in Jackson

Jennifer McNeely

The breakfast at this HIE was the best I’ve had in a long time They had namebrand condiments such as Smuckers Good job

Every morning was amazing Everything was always available and refilled quickly Nice & clean area to serve and eatWe were so disappointed that the pool was closed I missed the note on the website apparently We stayed 3 nights and that is a lot of money for no pool 😔The staff was polite and helpfulWe had a room on the first floor It was quiet & clean You had to ask housekeeping to stop in We didn’t mind that, we actually prefer it that way I just asked the housekeeper for new towels personally or left a note with the front desk It worksThe room had a tiny tiny bit of a musty smell but it wasn’t bad The bathroom was clean and nice One bed was a little uncomfortable on one side A little worn out Overall the room was great We will definitely be staying there for our next Jackson visitif the pool is open!!

Ryan&Kate Wright (Endogaming)

Very poor customer service We had to cancel the room because there pool was down and we were never informed of that When we got there we mentioned how excited the kids were to go in the pool and the employee said oh that should be a good time

We got to the pool and it was dark green no heaters working So we decided to see if we could cancel they allowed us to without a cancellation fee but now 2 weeks later I’m still waiting on my refund and 3 hours later waiting on a simple email stating they are not keeping my deposit for my bank I’ve stayed all over the state and never had this much trouble in my life what a nightmare just a warning to anyone thinking of staying!

10. Super 8 by Wyndham Brooklyn (2-star hotel)

About this hotel

This simple budget hotel is a 5-minute drive from Michigan International Speedway and an 11-minute drive from Hidden Lake Gardens.All rooms include en suite bathrooms and cable/satellite TV, and some have kitchenettes and/or private whirlpool tubs. There’s free WiFi in every room and kids 17 and under stay free with an adult.Amenities include a complimentary continental breakfast, a hot tub and banquet/meeting space, as well as a guest laundry facility and free truck/bus parking.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • The rooms have kitchenettes
  • 4 min drive to Cambridge Junction Historic State Park
  • One of the few hotels in the area with a 24-hr front desk
  • Guests praised the service
  • Guests mentioned beds 13 times
  • The hotel has breakfast

Feedback From Real Customers

Zachary Loafman

I work on the road and do alot of work in the Brooklyn area nice little town home of Michigan international speedway/M I S I love the super 8 I’d stay here over other places at the moment they are remodeling rooms but other then that it’s a clean and nice place to stay good services good people all in all if you end up in Brooklyn and need to crash for a night or two I recommend super 8

11. Super 8 by Wyndham Jackson MI (2-star hotel)

About this hotel

This standard budget hotel off Interstate 94 and Route 124 is 3.3 miles from Jackson, 3.1 miles from Jackson County Airport and 21 miles from Michigan International Speedway.All rooms include en suite bathrooms, TVs with cable channels, desks and coffeemakers, while upgraded rooms come with minifridges and microwaves. There’s free WiFi in every room and kids 17 and under stay free with an adult.Amenities include complimentary continental breakfast and parking, plus a business center.

Things You Need to Know

  • 6 min drive to Jackson County Parks Office
  • Guests mentioned microwaves 14 times

Feedback From Real Customers

Dolores Simmonds

Worst hotel I’ve ever stayed in My room wasn’t ready upon arrival No shampoo or conditioner

Pillows flat or lumpy Shower curtain had black mildew dots on it Blow dryer not working had to have girl let me use one in other room When I was leaving I noticed the cleans sheets were nicely folded sitting on the floor next to rooms that would be cleanedhow disgusting When I called the supervisor wouldn’t let me speak to the general manager She insisted that she was in charge Breakfast not impressive at all My advicestay somewhere else

Elaine Larson

1st they charge a $30 fee to check in before 3pm Then had the nerve to “check me into a super dirty room” I had a meeting & needed to shower after a 2 day road trip in car

Was Promised by my return it would be cleaned & stocked as normal When I got back they did make the bed & give me towels that was it I have plenty of room at check in & also my return The night staff were great even had a housekeeper named Selena come clean the room properly In the Am when talking with staff at 1st was told well you shouldn’t have stayed here Like excuse me I couldn’t get my money back from Bookingcom I tried And I dam sure needed a shower & sleep Eventually she gave me $10 back & apologized saying she was going to write the staff up that checked me in I know $50 I wasn’t going to get a 5 star stay but I did expect clean room, not poop on toilet & just dirty Put all that along with the day peoples attitude I’d give them a huge 0 but 1 is all I can do

Shake Britt

I would rate this place ZERO stars!! My family and I had a HORRIBLE stay! Our room looked like an old crime scene There was brown spots all on the wall and curtains The towels were yellow stained

It took 45 mins just for us to have hot water They sat the bedding for each room in the hallway on the dirty floor The front desk clerk was VERY NASTY toward my mother-in-law and even threaten to call the police when we asked for a refund not to mention🗣 BED BUGS!!!! Please DO NOT STAY HERE!!

12. Baymont by Wyndham Jackson (2-star hotel)

About this hotel

Set on US-127 and close to I-94, this laid-back hotel is 3 miles from the Jackson County Fairgrounds, and 5 miles from Cascade Falls in Sparks Foundation County Park.Unassuming rooms feature Wi-Fi, flat-screen TVs, minifridges and microwaves. Upgraded rooms have kitchenettes, while suites offer whirlpool tubs.There’s a fitness room. Parking is available, as is continental breakfast served in a casual dining area.

Things You Need to Know

  • 8 min drive to Jackson County Parks Office
  • Guests mentioned the service is friendly
  • Some guests disliked the bathrooms

Feedback From Real Customers

Shelby

Got a jetted tub room for a few days, have nothing negative to say other than the tub could’ve been a little cleaner and the bed was sunk in but still very comfortable The property itself was was extremely quiet, although the traffic is quite loud plus the construction going on if you need to sleep during the day I might recommend going elsewhere Would stay again

Stephanie T.

Where to begin? First you should know that you’re paying for literally a bed to sleep on (a really bad bed) and a shower that barely works That’s it Need to laundry? Out of order

Need a drink from the vending machine? Out of order Need to use the stairs to get to your room? Out of order (not sure how that’s possible but okay) AND you have to walk around the entire hotel to use the stairs at the other end Need ice from the ice machine? Out of order Want a fresh breakfast that was “included in your cost for the room”? Hope you like black bacon and dried eggs and juice, that’s all they have In addition, the typical “we put a hold on your payment for $100 for incidentals” will occur which is fine, but they take it one step further of actually fully charging you the additional $100 and then you have to wait one week to get that money

Tera Johnson

The lady that checked us in was super nice but the room was very subpar for the price we paid Everything looked old and worn, Except the fridge and microwave The AC unit wouldn’t stay on and I woke up because it was so hot in the room

I kept having to lower it just to get it to kick on The hair dryer wasn’t working and me and my husband both tried to get the shower to work but we couldn’t and we didn’t want to push or pull too hard to break it Check out was at 11:00 but at 9:00 am while we were getting dressed, housekeeping knocked on the door and wanted us out But I was very confused So I called the front desk and checked and it was definitely 11 so we waited till 11 When we checked out I told the lady, who was pretty snippy with me, at the front desk about the tub, and instead of saying they would check it out or would send housekeeping to check it out She asked if I would walk up with her to prove to me that it worked It did in fact work and I guess we just weren’t pulling hard enough but I told her about the hair dryer and she checked it too but said they would have to get another one because it didn’t work for her either I’ve just never ran across a front desk worker who does that, like she had to prove we were stupid or something I wasn’t being rude about it I’m 32 years old I don’t need to be treated like a child

13. Brickhouse of Somerset

About this hotel

This 1888 bed-and-breakfast is a 7-minute drive from Lake Somerset and an 18-minutes’ drive from Interstate 94.The individually decorated Victorian-style rooms feature warm tones and some antique furnishings; all rooms also include en suite bathrooms.Continental breakfast is served in the formal dining room on weekday mornings, while a full breakfast is prepared on weekends.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • 2 min drive to the W. H. L. McCourtie Estate
  • The hotel has breakfast

Feedback From Real Customers

Christine Tanier

My husband & I stayed at the Brickhouse on our anniversary and we loved it! This beautiful home has gorgeous woodwork, stained glass windows and is filled with lovely antiques The foyer cherry staircase is breathtaking We were mesmerized by the entertainment system in the parlor and of course, the delicious breakfast of heart shaped pancakes, bacon & fruit was wonderful

Thank you Sandy! I highly recommend staying in this historic gem

Cheryl Jue

Sandy is the hostest with the mostest! So very thoughtful and a wonderful servant heart for all of her guests We were greeted with being offered cocktails and were given a delicious taste of a pizza made on their Big Egg Grill Cooker This B&B is very clean and exactly as described on the website

I would absolutely spend more nights here in the future!

14. Courtyard by Marriott Jackson (3-star hotel)

About this hotel

In a commercial area and less than a mile from Highway 127, this down-to-earth hotel is 2 miles from Jackson Crossing mall and 5 miles from The Cascades, a hillside waterfall with light shows.Relaxed rooms offer Wi-Fi, flat-screens, and tea and coffeemakers, as well as microwaves and minifridges. Upgraded rooms add sitting areas with pull-out sofas. Suites feature separate living rooms.There’s a laid-back restaurant/bar and a lobby lounge, plus a heated indoor pool, a hot tub and a 24/7 fitness room. Other amenities include a 24-hour business center, a meeting room and coin-operated laundry facilities. Parking and breakfast are available.

Things You Need to Know

  • 7 min drive to Jackson County Parks Office
  • Guests liked the service
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Richelle Perkins

Had my open house here Although it was a decent experience, I advise anyone to be careful if you are someone that is not an ideal guest I experienced accusations from the owner and the staff, on the hottest day of the summer, turned off the ac so my guests would move out of the lobby (that was specifically reserved for my guests to sit

) As for staying, the rooms are nice just hope for the best

David Gunawan

The rooms carpet was not that good Everything else was good I stay here for about 3 nights

However they lack of breakfast benefit or just give a member a free snack so they will always happy to come back againThey really friendly especially for the marrior member Most of hotel staff was not that friendly now, eventhough you have a high level memberI recomend to have request in advance and remind the staff when check in Sometimes they just forget what did you request before

Timothy Oliver

Clean and convenient place to stay near Jackson, MI I’m here or at the Marriott Townsuites next door everytime I come to Jackson It’s clean, quiet and the rooms are good

No complaintswell maybe a minor one The store lobby wasn’t well stocked around 8PM There were many missing items but in the AM when we were checking out I noticed the shelves had been stocked overnight apparently so my timing was just off when I had a case of the munchies But otherwise a great stay

15. Home2 Suites by Hilton Jackson (3-star hotel)

About this hotel

In a shopping center off I-94, this contemporary all-suite hotel is 28 miles from the Michigan International Speedway and 62 miles from Detroit Metropolitan Wayne County Airport.The stylish suites come with free Wi-Fi and flat-screen TVs, plus kitchens, and sitting areas with sofabeds. The 1-bedroom suites offer separate living rooms.Hot breakfast and parking are complimentary. Other amenities include a snack shop, an indoor pool and a gym, plus a patio with BBQs. Coin-operated laundry facilities are available. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the kitchenettes
  • 9 min drive to Jackson County Parks Office
  • Guests praised the service
  • Guests mentioned pools 20 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Jami Kolb

I don’t recommend this hotel to anyone I booked 3 nights through bookingcom and when I arrived the hotel was dirty and the room had a horrible smell

There was no way I could stay there so 30 minutes after I checked in I checked out and went to the Marriott up the road When I asked if I would be refunded for at least 2 of the nights since I wouldn’t be staying the front desk said yes but she doesn’t close the books till 2:00am and will process it then I contacted them multiple times and finally heard back telling me I had to contact bookingcom so they could verify and process the refund I have been in contact with bookingcom and they are waiting to hear back from the hotel to confirm before processing a refund, they have emailed and called them Not only was having to book another hotel inconvenient so is trying to get my refund which is owed to me

Toni Catalano-McClung

Stayed at the hotel 8/3-8/7/22 There was a storm on the 3rd, and the hotel lost power Hotel was running on partial power my entire stay

The amenities the hotel advertises were not available Although most staff was kind, front desk associate Shell was incredibly rude She would talk about guests with other employees in front of other guests I never inquired about anything until Friday because I understand the staff doesn’t control the weather On Friday, I politely inquired if there was updates on power, and she told me she would check her crystal ball A hotel without amenities (no a/c, elevator, lights, WiFi, etc ) is quite unpleasant Upon checkout, Shell was at the front desk again When I asked her what the hotel was doing to accommodate the guests inconvenience during their stay, she told me to call corporate because I booked through Expedia After multiple calls, I am not pleased with the resolution Baamas, the customer service supervisor, provided poor customer service much like Shell Clearly, poor service is acceptable with Hilton I was refunded one night’s stay I feel that is unacceptable I feel at minimum, at least 1/2 the stay should be refunded The customer service “supervisor “ hung up on me At this point, I will tell everyone I know to book with caution at Hilton owned properties, and leave honest reviews on all platforms I find it hard to believe that everyone who stayed there during the power outage is satisfied with a one night refund

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