18 Best 5 star hotels in Kenmore, NY (2022)

Courtney Hanzlian

Beautifully remodeled rooms with a lot of character! High ceilings and tall windows too We had a large bathroom with a tub Front desk was helpful and friendly, the restaurant staff kindly gave us directions to the hotel check-in

Cons: our room didn’t have a mini fridge and I arrived after dark finding the complex confusing There was no signage to indicate hotel check-in was in back, just a mild inconvenience Limited parking if there is an event happening We arrived back past dark after our wedding at a different venue and had trouble finding a parking space in the lots

Erin Zakis

I was sadly very disappointed by my stay here I have been to 100 acres and recommended many friends here, until I stayed here myself I will no longer recommend this as a place to stay

Enjoy brunch, but don’t pay to stay here Firstly, the website is misleading I paid a large amount of money on a room I thought would be a suite We booked this for our wedding night as a mini staycation replacement for a honeymoon so I thought we were splurging and getting the good room Prior to arrival, I mentioned multiple times we were getting married – nothing extra done by the hotel itself I was offered a DISCOUNTED bottle of champagne for 89$ When we arrived in the room, it was a tiny box Very different than what I thought we had paid for The next morning, we quickly realized too late that there were no towels in the room We were forced to use face clothes to dry off! When we were ready for food, and a main reason we booked this place, we attempted to get brunch and could not as there was a wedding party there This should have been told to us when booking or suggested that we make a reservation ahead of time due to the possibility of limited availability On top of all this, we paid an additional fee to have flexible check out as late as 9pm While this sounds great, we were called the day of asking when we would be leaving At that point, wet from the lack of towels, hungry from the lack of brunch and now rushed to leave the room, we ended our “honeymoon” To top it off, I called the hotel to talk to a manager about our stay, talked to a nice man but then received no call back Not even to apologize for the inconvenience I was so hopeful and excited for this place and was so sadly disappointed I will no longer be recommending this place to the many out of town visitors that we have

EsseXploreR

Not only was the room clean but the entire hotel was Blown away with the housekeeping staff for sure As for the hotel itself, well, there’s a lot to talk about there

I have to admit, I was very skeptical of Hotel Henry before my visit As someone who values historic preservation on more than just a surface level I was less than thrilled about their tenancy in the old state hospital building I thought it was shortsighted to only occupy the central space with no intent to expand History has seen many grand Kirkbride buildings irreparably damaged by partial occupancy over a long period of time Evidence of this is the art museam that now stands where the right wing once ended I also considered the idea of putting a luxury hotel in the old state hospital to be in poor taste Finally, modern renovations inside historic structures are done terribly more often than not One example would be the worthless shell of Danvers State Hospital, another historic Kirkbride building that was completely gutted during its transformation into condominiums After visiting and spending the weekend I can safely say I was a stubborn foolPlans have already been set to renovate the current unoccupied space in the structure which is a relief The vacant sections are well secured and patrolled often Unfortunately they are patrolled by the police so there is always a cop driving around making some folks feel uncomfortable for having an interest in the building outside the limits of the hotel Right at the entrance is an admittedly small exhibit about the past history of the building More could be done to put this information throughout the hotel, but I won’t hold it against them We had an incredible (socially distant) conversation with Laura (please forgive me if I got that wrong) who knew all about the history of the building and the grounds She really went above and beyond in our eyes and truly made the whole stay that much betterAs for the renovation work, some things are left to be desired but I was overwhelmingly pleased with the work done inside the space they occupy As an interested preservationist I actaully had snuck into the structure years ago to document it, before the occupancy of Hotel Henry Comparing the building now to how it appears in my photos is really impressive The hotel retains many historic features, even down to the doors in some wards and original hardware wherever practical Opening the doorway into the stairwells made me gasp, as they are left almost exactly as they were aside from being remarkably clean Some areas of the hotel were off limits so unfortunately we weren’t able to fully explore the structure However, after having such a great experience, I have no doubt we will be back once covid is dealt with and we have more access to the wonderful structure