16 Best 5 star hotels in Kernersville, NC (2022)

Faith John

This is the filthiest hotel I have ever stayed in! No kidding! The first impression should have been a red flag but we were in town for a wedding so we sucked it up Overflowing trash and a dead plant greeted us as we entered the lobby Our first room had clearly not been cleaned

The bathroom had hair in the sink, mold in the shower and a broken toilet flusher I called the desk to change rooms but no one answered the phone I went back to the lobby to request a clean room I don’t think that term registered with the manager Our second room was only slightly better At least the toilet functioned and the sink was cleaner We did not eat the free breakfast because that area did not look very clean either Even The coffee was just lukewarm so we just went out for breakfast There was a broken liquor bottle in front of the non working elevator When I told the manager about the broken glass, she nonchalantly said that someone else mentioned that too It was finally cleaned up but there were still shards of glass visible We never did get housekeeping service to our room and when we mentioned it when we checked out, the manager acted clueless and just said she was “new”The entire hotel needs new management and housekeeping staff as a minimumAvoid Hilton hotels if at all possible! There are lots of hotels that do a much better job caring for their customers

Taiwo Adeleke

This was a horrendous experience The hotel was dilapidated and dirty The rooms are small, disgusting, smelly and outdated

There was leakage in the bathroom and kitchen sinks Which were both full of hair I’m assuming from the previous guests The breakfast was revoltingly not edible The pool was closed due to a heating issue which was false advertisement The staff was very rude and not really helpful at all There were sketchy guys coming in and out of the place all the time I don’t know if they lived there or not There were tons of garbage bags filled to capacity piled up in the hallway overnight because none bothered to come take the trash out I would have checked out early but we were there to visit my dying uncle who is in hospice with stage 4 cancer I have never stayed in a motel before but I would imagine this is how mortifying it would be This place needs new management, new housekeeping, new maintenance and remodeling as soon as possible I would never recommend anyone to stay in a Hilton Home2Suites unless they are looking for a dirty motel 6 vibe This was unacceptable I would like to file a complaint with corporate as well

Tammy Anderson

This location and its staff were great They were very welcoming and accommodating During our visit to the AAU Junior Olympics, we booked with a different hotel chain and after staying 2 nights canceled the rest of our reservation and decided to look for better accommodations

We ended up in Virginia Beach, unfortunately due to last minute we were unable to find accommodations at your any of your properties on the beach, so we stayed at another chain no words for that property Luckily for us your location had rooms available when needed to be back in Greensboro for my grandson’s last event at the Olympics It was great, the best sleep, cleanest property, family friendly, quiet, accommodating and just overall experience we had on this trip It was well worth it Pay a little more for comfort