5 star hotels in Lake Zurich, IL

1. Hotel Indigo Chicago-Vernon Hills, an IHG Hotel (3-star hotel)

About this hotel

Set in a northern Chicago suburb, this contemporary hotel is 3 miles from the Marriott Theatre and 4 miles from Conway Farms Golf Club.The chic, colorful rooms and suites feature hardwood floors, separate sitting areas and free Wi-Fi, plus flat-screens, minifridges and coffeemakers; some add pull-out sofas.Parking is complimentary. There’s a relaxed restaurant/bar serving traditional bistro fare and specialty martinis. Other amenities include an indoor heated pool and a 24-hour gym, along with a business center and 2 meeting rooms. Pets are permitted for a fee.

Things You Need to Know

  • Guests liked the large rooms and the beds
  • 10 min drive to Didier Farms
  • Some guests complained about the bathrooms
  • Guests liked the service
  • Guests mentioned microwaves 12 times
  • Guests mentioned lobbies 17 times

Feedback From Real Customers

Tammi Mercer

This review is based on my experience staying one time, for two nightsWe enjoyed our stay We love that it’s pet friendly The bed was comfortable

The breakfast was just okay The staff was very nice We would/will stay there againThe sofa was a bit worn and uncomfortable to sit on A fridge was placed in the closet that used to have a door The click and lock flooring is very cheap, but maybe by design since they allow pets

Lisa Zhu

The staff is really nice, the lobby has plenty of space for hanging out with friends The breakfast shop offerings are affordable and look great The only big problem I have is with how little sound proofing the rooms have

For the whole night I was listening to bathroom flushes in the adjacent rooms And starting from about 6am I started hearing banging of doors because of how the room doors are designed to slam, very loudly, especially through thin walls Then the vaccuming in the hallway started around 7am I get it, it’s not a 5-star luxury hotel, but I think some little things can improve to make the stay more enjoyable

Lewis Kay

The staff was nice, but I cannot say the same about our stay We had adjoining rooms and both were horrible!! Mold was in the ceilings and there was a stench of sewage The couches were soiled, food was on the wall, and the headboards, bed skirts and sheets were all dirty

The sinks were slow to drain, feces was on the toilet and the shower doors would not stay closedAnts were crawling between our beds, on the bathroom walls and floors, which were also spacing Housekeeping did not change our linen while we were away, as requested, and because of the issues we kept encountering, they switched our room 3 times My children and I were very displeased by the upkeep of this hotel property and opted to end our getaway However, there is a $50 early departure fee, totaling $100 for both rooms As for customer service: After submitting a complaint and photos of our stay, a representative’s email stated it was “hard to get in touch with me due the time difference” No one has followed up with me since

2. Hampton Inn & Suites Chicago Deer Park (3-star hotel)

About this hotel

This modern hotel is 4 miles from the Cuba Marsh Forest Preserve and 4.1 miles from the Makray Memorial Golf Club.Casual rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels, and coffeemakers. Suites add pull-out sofas.Free perks include parking, hot breakfast and weekday breakfast bags to go. There’s also an exercise room and an indoor pool, plus a meeting room and a 24/7 business center.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • 7 min drive to Deer Grove Forest Preserve
  • One of the few hotels in the area with room service
  • Guests praised the service
  • Guests mentioned pools 12 times
  • The hotel has a boutique store and a game room

Feedback From Real Customers

Amy Ren

Hotel felt safe and secureOur jacuzzi room had a electrical problems There was a short circuit where the vent didn’t work and a light near the Jacuzzi didn’t work

It worked for a few moments, and then shut off, and stayed offPrice was slightly higher then the booking I reserved when I arrived Should have just paid online instead of at the location Never had an issue before regarding prices when I pay at the location Pay online and not at the location if booking onlineHad a box of soap by the jacuzzi, that was empty, no soap in itQuiet environmentDecent breakfast, gets the job doneThe king jetted tub room is very spacious, absolutely my favorite part of the stayThe jetted tub was a bit outdated, not sure where the black particles kept coming from in the tub Showered prior to going in but still saw some small particles floating around Not sure if this is because of the rooms floor or not? But still was a little gross

Megan Jakubowski

The staff were really hit or miss Some were rude and stand-offish while others were very accommodating and helpful We booked our wedding block here and were encouraged to only book with them for the wedding

When the block was soon to close we had met their requirements for a shuttle service two times over We had to pay an extra $300 to help shuttle people to our venue because of this Our wedding ended after midnight and we did not have our bridal party check in before the reception, so all their rooms were lost and had to be rebooked at 12:15 when they were exhausted from the day Our honeymoon suite did not latch completely without the deadbolt being locked Half the rooms lights didn’t work for some reason as well We didn’t let it ruin our wedding, but I wouldn’t recommend this hotel

3. Embassy Suites by Hilton Chicago Schaumburg Woodfield (3-star hotel)

About this hotel

This modern all-suite hotel is 3 miles from LEGOLAND Discovery Center and 4 miles from Arlington Park race track.Warmly decorated suites offer complimentary Wi-Fi, flat-screen TVs, and separate living rooms with pull-out sofas, as well as microwaves, minifridges and coffeemakers.A local shuttle is free, as are made-to-order breakfast, and a reception with light appetizers and drinks. There’s also a casual restaurant serving New Orleans-style dishes. Other amenities include a 7-story atrium with a courtyard fountain, as well as a fitness center, an indoor pool and a hot tub.

Things You Need to Know

  • 8 min drive to Legoland Discovery Center Chicago
  • Guests mentioned the service is friendly
  • Some guests complained about the air conditioning but others praised the beds
  • Some guests disliked the bathrooms
  • Guests praised the casual restaurant
  • Guests mentioned hot tubs 23 times
  • One of the few hotels in the area with a casino
  • Guests praised the pool

Feedback From Real Customers

Philly Red

My stay was 24-27 January 2022 for a business trip Since this was a slow time and not many guests at the hotel, I felt more detail should have been given to cleaning room, unless they are low on staff I had my regular cleaning wipes and felt if I had to spend the time, I did to feel comfortable then the room was not that clean

First impression is everything looks nice but cleaning is in the details Overall, the hotel is nice, in a nice location, off a main road area with eating & stores along with businesses around The only thing about the room I did not like was the bathroom To small and while sitting on the toilet, you would have to turn your legs to one side to close the door If you turned to the other side, your legs would hit the tub The first night a colleague and I had ordered something for dinner Mind you her specialty is food service She had the burger which she did not finished but she said it tasted like a package burger meat My dish was hummus with pita bread Well, the pita bread was the only thing I ate The hummus came out chunky which I had never had it ever served like that Thank goodness for the happy hour free crackers, cheese & fruit We had stayed at another Embassy Suites in Chicago area before, and that one had the bar tucked in a cove which prevented the noise from the bar Although nice, when people drink their voices tend to increase and at times folks were loud until 10 & 11pm Now breakfast was great, hot foods and could get a nice omelet made Pool area had warm water, but did not get in, but loved the exercise area, although a machine was down If I have to come back, I will have to ask for room higher up toward back and would not eat off menu

Shannon Hermanson

Don’t let the exterior fool you, this hotel is quite nice inside We did book our short stay hoping to use the hot tub, but it wasn’t filled Not a big deal, but we did utilize the pool, which was nice and warm

We got free happy hour drinks and that was a pleasant surprise! The hot breakfast set up in the morning was fabulous Hot coffee, iced coffee, made-to-order omelets, French toast, pancakes, baked goods, cereal, oatmeal, breakfast meats, eggs, juice, bread, bagels, yogurtall great options!We did have to change rooms, as our first room was next to a room full of people who also had a dognot ideal The front desk was kind enough to switch us to a room on the 5th floor and that was nice and quietThe rooms are not huge, but it was fine for our family of 4, including 2 young kids The beds were very comfortable and things seemed very clean The bathroom is small, but we only stayed overnight, so it wasn’t a big deal for usThe carpet, wallpaper and furnishings are a bit dated and worn in a few places and the hotel is not brightly lit, but overall it’s pretty nice My 6-year-old declared that staying here was “one of the best days of my life!” So, make of that what you will

Paulette Evans

I drove two hours to bring my son here to swim and shop at the mall Upon checking in I was told the pool is not working and the guy at the front desk seems to have an issue He just wasn’t nice and friendly at all

The lady was nice and pleasant Although she didn’t offer me complimentary water and offer the ladies who checked in behind me water and explained to them where the elevator and bar was I stayed here years ago and it seems to be better staffed and we’llmaintained I was gonna extend a night but no This travelagent will take her money elsewhere where the staff seems more welcoming I referred so many people here but I see things have changed quite a bit

4. Hyatt Regency Schaumburg, Chicago (4-star hotel)

About this hotel

This upscale hotel is 1 mile from the Schaumburg Convention Center, 10 miles from the Allstate Arena and 11 miles from O’Hare International Airport.Straightforward rooms come with complimentary WiFi, 42-inch flat-screen TVs and work areas. Contemporary suites add separate living and dining areas. Some offer access to a lounge with free breakfast, snacks and drinks.Amenities include an outdoor pool, plus a fitness center, a farm-to-table restaurant and a coffee/cocktails bar. There’s also a business center and meeting facilities.

Things You Need to Know

  • 14 min walk to the Ned Brown Forest Preserve
  • Guests liked the service
  • Some guests complained about the air conditioning and the kitchenettes
  • Guests mentioned the rooms are small
  • Some guests complained about the bathrooms
  • Guests liked the farm-to-table restaurant, which has a dinner buffet
  • Guests liked the lobby
  • Guests liked the bar

Feedback From Real Customers

Rohit Raghav

Very below average sort of stay Might have had a glorious past 2 decades back but, right now, this hotel sucks1

Started with pathetic staff at reception Guy did not even bother to even pretend to smile, forget about smiling and greeting Smiling and greeting was all left to me Completely untrained staff Felt like he was doing me a favor by checking me in2 Everything seems old and ‘not clean’ Showing signs of age and degradation in quality Carpet, bathroom fitouts, furniture – all worn out It is not just about old, it is about giving the feeling of not being cleaned properly for a long long time Many Marriott hotels are old too but one never gets vibe of dirty from those Electronics are all old school from 15 years back, whatever little are there3 Vending machine for water bottles did not work4 Only positive was bedding Very comfortable, crisp, and fresh And things were functional and not falling apart5 Coffee maker seemed dirty in a way that I could not gather confidence to try making oneSave your money and look elsewhere I will stop booking Hyatt hotels now onwards They have lost the plot, maybe more so in the pandemic They are struggling to run hotels when occupancy has gone up again

Carolyn Lamb

Bathroom is a bit small Room appears clean, but you’ll find cobwebs if you lookPleasant staff

Breakfast buffet is great if you get it free Otherwise, it’s $23 & change, which seems pricey for what you getThe gentlemen servers at the buffet are top notch Very attentive & remember your drink order from day to dayIf you get a coupon for the breakfast buffet, please remember GRATUITY IS NOT INCLUDED! Please tip these guys – they work hard & do a great job!

Kristen Hylton

This place…impeccable customer service from start to finish Started with me showing up too early for coffee only to have manager make the coffee instead of asking me to come back in half hour, room was warm so asked about a fan and it was delivered within 15 minutes then last day here and I have a flat tire that was resolved by Thomas the magnificent who came to my rescue with an air compressor

I never felt like I was asking for too much and every request was resolved immediately and with a smile Would recommend every day of the week! One of the best run hotels I’ve stayed in

5. Courtyard by Marriott Chicago Lincolnshire (3-star hotel)

About this hotel

This roadside hotel is a 9-minute walk from the Vernon Area Public Library and a 3.5-mile drive from the Westfield Hawthorn.Contemporary rooms offer free WiFi, desks and TVs with premium cable channels, plus minifridges and coffeemakers. Suites add separate living areas with sofabeds and microwaves.Social spaces include a lobby lounge and an outdoor courtyard. A casual restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include a 24-hour gym and parking.

Things You Need to Know

  • Guests praised the rooms
  • 6 min drive to Didier Farms
  • Guests praised the service
  • Guests mentioned lobbies 10 times
  • Guests mentioned bars 10 times

Feedback From Real Customers

Faith Meier

Service was fine, and the cleanliness and sleep quality was fine as well, but this place gives off the vibes of an old hotel that has been given a fresh coat of paint, and some issues have seeped through the cracks Don’t pick this hotel if you’re looking for a classic family vacation destination, as there is no pool and no complimentary breakfast (But you can pay for breakfast items at the onsite cafe or use the fitness center that seems to have replaced what was a pool area

) Some small complaints are the lack of microwaves in the rooms and the mowing starting at 8:30am Monday morning The most inconvenient part of our stay was the poor quality of the mini fridge Not only was it impressively small, but it barely generated its own cold We had to put a bag of ice in there with our food to make sure it wouldn’t go bad, which was inconvenient due to the aforementioned lack of space

William Scruggs

Fam stayed here for couple nights Remodeled in September On going into room picked up hand towel to dry face and saw somebody had used it as buttwipe/TP

Immediately brought it up to front desk where they continually apologizedAfter kid saw towel and pulled a face they told us they would add points to account Still haven’t seen points or heard back since checkout

Jody Britton

First time staying in this location The hotel is beautiful, it’s clean and it’s quiet, but by far the friendliest front desk staff I have experienced to date Main reason for the review and will definitely be back

Chantil has been here every night, has greeted us, made conversation with us, remembers us and is just an all around pleasant person

6. The Westin Chicago North Shore (4-star hotel)

About this hotel

In the prestigious North Shore district, this polished hotel overlooking the Des Plaines River is 4 miles from the Edward L. Ryerson Conservation Area and 8 miles from Chicago Botanic Garden.Modern rooms offering river or skyline views have flat-screens, desks and WiFi (fee). Suites add separate sitting areas. Upgraded suites offer multiple balconies. Club rooms provide access to a lounge with perks such as breakfast, snacks and afternoon appetizers.There’s an upscale Italian restaurant and a bar. Other amenities include an indoor pool, a 24/7 fitness center and a spa, as well as a business center and 40,000 sq ft of event space.

Things You Need to Know

  • 6 min drive to Par-King Skill Golf
  • One of the few hotels in the area with 24-hr room service
  • Some guests complained about the kitchenettes
  • Guests liked the service
  • Guests mentioned “banquets” 15 times
  • Guests mentioned “brunch” 12 times

Feedback From Real Customers

Ava Berlin

I am updating this review as the management did such a wonderful job, and really made this a terrific stay Thank you so much for ensuring this was a wonderful trip, while visiting my daughter nearbyThe staff has been very friendly and accommodating

The room is clean and the service is more than expected The room is ample and everything is very clean and comfortable Our view is beautifulAlso the restaurant downstairs is really tasty and not too pricey The service there is lovelyThere is a Starbucks here which does make things convenient, and parking is easy with more than enough room for customers and any visiting guests

Odin Valh’alla

Loved it We came to Navy graduation, and this hotel is just close enough, without being stuck in the city Awesome staff, quick check in, great rooms with very good matresses

Everything super clean! We did come during some type of competition for cheerleading, so hotel was super busy at the lobby, but the staff still made time and helped us Super awesome crew!

marina bograd

The staff was great and space was plentifulAnd that’s itCleanliness was an issue The hotel appears worn out and neglected

Wall paper is peeling off the walls Glass doors and window appear like they haven’t been washed on weeks and floors were sticky (including the rug in the room)The space has potential to become an amazing venue Hope someone notices

7. Hilton Garden Inn Hoffman Estates (3-star hotel)

About this hotel

Under 19 miles from Chicago Airport, this modern hotel is 4 miles from the Arboretum of South Barrington and 5 miles from Sears Center Arena.Flat-screen TVs, desks with ergonomic chairs, minifridges, microwaves, and free Wi-Fi are offered in each room, as well as contemporary decor and custom-designed beds.There’s a fashionable lounge and a 24/7 pantry, in addition to the cooked-to-order breakfast (fee) and on-site restaurant serving American cuisine. There’s also a indoor pool and fitness center. Other amenities include 4 meeting rooms, and a business center.

Things You Need to Know

  • Guests praised the clean rooms
  • 4 min drive to Paul Douglas Preserve
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests liked the on-site restaurant
  • Guests mentioned lobbies 23 times
  • Guests liked the fashionable bar

Feedback From Real Customers

DM P

We left a dirty hotel room and came here Rob at the front desk was an absolute angel, he listened to me vent after a long day of travel and losing my credit card at the dirty hotel He was so kind and helpful, Hilton this man deserves a bonus! He even gave my kids some bags of snacks since we had such a rough day

This hotel is very clean, comfortable, and the staff is amazing Don’t waste your time trying any other hotels

Jenn Soderblom

We stayed at this hotel for a “Stay and play” youth hockey tournament The hotel was more than able to accommodate us and did so well The check in and check out process was quick and easy using the Hilton app

They didn’t seem to mind the many kids in and out On Friday night we had pizza brought in and they allowed us to eat in the lobby and gave us the conference room to use The staff was very nice and always willing to help The only reason this is no a 5 star review is the breakfast It was awful!

Ross S

This was my first stay at this Hilton location, As I am not local to the area However, I wanted to give special recognition to Graciela at the front desk I had a moderate inconvenience, and She took care of everything

Let’s face it, there are so many hotels we can stay at In this day and age, but she and her team put people first Outstanding job Hilton! Highly recommended

8. Hyatt House Chicago/Schaumburg (3-star hotel)

About this hotel

This relaxed, extended-stay hotel off I-290 is 1 mile from Legoland Discovery Center Chicago and 2 miles from the Schaumburg Convention Center.Polished suites come with kitchens, flat-screen TVs and free Wi-Fi; some have whirlpool tubs. The 1- and 2-bedroom suites add pull-out sofas.Complimentary perks include a breakfast buffet, parking and an area shuttle. Additional amenities consist of an indoor pool, a hot tub and a sauna, plus a fitness room and a business center. There’s also a 24/7 market, a lounge and BBQ facilities. Pets are welcome for a fee.

Things You Need to Know

  • 5 min drive to the Ned Brown Forest Preserve
  • Some guests disliked the furniture but others praised the kitchenettes
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 28 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Chris h

So we stayed her for 3 nights 2 rooms All 3 days there was no hot water due to a boiler issue So cold showers for everyone! As previous commenters mentioned it was definitely run down a bit

The lobby was nice and updated However the rooms were definitely dated and small I had a fridge I had to turn off because when it kicked on there were bad bearings or a loose belt or something that sounded like a dying seagull when it kicked on Oh and they only service the rooms once every 5 days That info is on their website I will say so I’ll take the the heat on that one, (was the only thing with heat during my stay) The only reason I gave it 2 starts instead of 1 was that the staff was very friendly The thing that kinda peeved me is that when I brought up hey can we get a discount on our stay you know because NO hot water all I got was a “we are sorry for the inconvenience but I can’t do that” Listen to the other reviewers and look elsewhere!

shelly b

Hotel and front desk staff were polite and amazing We requested a crib for our one year old and it was a worn out pack and play that she couldn’t even sleep on The noise from other kids running down the hallway at night, kids knocking on our door at 1 in the morning, and then drunken stumbles fighting outside our door was icing on the cake

Stay here if you don’t want any sleep

9. DoubleTree by Hilton Hotel Libertyville – Mundelein (4-star hotel)

About this hotel

This hotel clad in exposed stone and wood is a block from Highway 45 and a 5-minute drive from central Mundelein.All rooms offer leather chairs and custom-designed beds, plus flat-screen TVs, coffeemakers, minifridges and free WiFi. Suites add pull-out sofas, plus some have whirlpool tubs and kitchenettes. There’s a chic restaurant and lounge serving Pan-Asian food, fine wine and cocktails, plus a pub serving American favorites. There’s also a glass-enclosed pool and a 24/7 fitness center. Additional amenities include meeting rooms and a business center, plus a free area shuttle on weekdays.

Things You Need to Know

  • Guests praised the beds
  • Guests mentioned the rooms are clean
  • 11 min drive to Lake County Forest Preserves–General Offices
  • Guests mentioned the service is friendly
  • Guests liked “cookies”, mentioned 42 times in reviews
  • Guests praised the indoor pool
  • Guests liked the bar

Feedback From Real Customers

Esabel Jones

Went here for an Amazon interview, beautiful place Seems like an amazing place to stay I never stayed here but it would be on my bucket list

To stay at an double tree by HiltonSuper cleanA lot of parking space, an couple of restaurants and gas stations are close by

Jessica Stallings

This specific hotel itself was great Stuff happens and things break My room was almost $250 for my kids and I

This was supposed to be a special experience and memory for them as it was their first competition They are young Didn’t need to purchase a hotel room we don’t live that far but wanted them to be well rested Both AC units could not keep up with the room It happens I didn’t make a big deal about it because I work outside for the most part all year round Was still trying to make it a positive, memorable experience for my two Littles Maintenance couldn’t come till 9pm The room on both sides were close to 80 Staff and management were kind, respectful, and did what they can Hilton however, their customer service was incompetent, unprofessional, and wasted my time The hotel itself has no way to help in this situation after you leave because the advance payment was through Hilton DO NOT PAY IN ADVANCE OR THROUGH HILTON Pay Doubletree if possible

Sandra Revnell

The room was on the small side but clean Generally speaking, the décor of the hotel is both drab and dated The hotel appeared short-staffed, with only one person attending the front desk

As a result, all attempts to call the front desk were in vain – they went unanswered If you need to stay here, use the app and digital key to check-in — you will wait at the front desk for far too long to get a room key

10. Chicago Marriott Schaumburg (4-star hotel)

About this hotel

A mile’s drive from LEGOLAND Discovery Center Chicago, this relaxed hotel is 3 miles from Schaumburg Convention Center.Warmly decorated rooms offer marble bathrooms, coffeemakers and flat-screen TVs. WiFi is available (fee). Club rooms have access to a lounge with free continental breakfast and evening appetizers. Suites add additional TVs, and separate living areas with pull-out sofas.Parking is complimentary. Other amenities include an American restaurant, a bar and a coffee shop, plus an indoor pool, a seasonal outdoor pool, a hot tub and a fitness room. There are 16 meeting rooms, plus a business center.

Things You Need to Know

  • Guests praised the rooms and the beds
  • Some guests complained about the kitchenettes
  • 4 min drive to the Ned Brown Forest Preserve
  • Guests praised the friendly service
  • Guests mentioned lobbies 40 times
  • Guests liked the fitness center
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Erin Santorella

This hotel is close to our office Hotel was clean and everyone was friendly The bed was comfortable

The bathroom is a bit small but still perfectly fine I guess if you were going to spend a good amount of time in the room then you may want a bigger space It is nice to be able to get a Starbucks in the lobby in the morning Definitely recommend if you’re looking to stay in the Schaumburg area

Jonathan Bearden

This is a nice business centered hotel All the rooms are consistently nice, clean and quiet Their manager, Linsey, is great and has taken care of our team any time any inconvenience has arisen

They just reintroduced nightly appetizers in the lounge (huge plus), breakfast is buffet is better than most, and Violet in the lounge is amazingly friendly She always makes us feel welcomed

Jennifer Ratos

Annemarie at the front desk completely made our whole night We visited an earlier hotel where the pool was closed (only reason we came, for kids to swim) and it was nowhere marked on their website They would not refund our night either

(Hyatt Place Chicago- Schaumburg) $170 loss 🤷🏼‍♀️😡😫When we walked in this Marriott, we were greeted with such a loving, positive smile from Annemarie! That turned our night around She was so kind and took great care of us with an easy check in, great pricing and great service! Thank you again, Annemarie!This girl needs a promotion!! 🥰 She’s a Keeper!

11. Lincolnshire Marriott Resort (4-star hotel)

About this hotel

Set on 175 acres of grounds with a lake, this upscale resort is 3 miles from Edward L. Ryerson Conservation Area and 11 miles from Chicago Botanic Garden.Featuring pillow-top mattresses and sofas, the understated rooms have flat-screens, Wi-Fi (fee), minifridges, and tea and coffeemakers. Some offer lake views. Club-level rooms add access to a private lounge with free breakfast and evening appetizers.Parking is complimentary. Amenities include 4 restaurants, bars, a Starbucks and a theater. There’s also a golf course, a spa and a fitness center, along with tennis courts, and indoor and outdoor pools. Event spaces include 3 outdoor pavilions.

Things You Need to Know

  • Guests liked the beds
  • 7 min drive to Didier Farms
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests mentioned “musical theatre” 42 times
  • Guests liked the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Brittany Modi

We had the honor of planning our wedding and reception at Lincolnshire Marriott Resort What a beautiful venue and location, and the amenities offered are just so wonderful too! Our wedding had been affected by COVID, as I am sure many are/had been Kassandra, the general manager, and Christine, our wedding specialist, were so accommodating and generous with their time and resources

There are so many wonderful things I would like to share about them and how amazing they have been in this process! This has been such a whirlwind trying to figure everything out, and they have been nothing but helpful and accommodating to ensure our happiness for our special day Not only did they each reach out to us individually to see if we needed anything, but collectively as the Lincolnshire Marriott Resort Team I highly recommend this venue not only for the beautiful location and property, but also for the experience of working with such amazing staff members! From the time we walked into the front door until we left the parking lot, each member was so kind and helpful! What an amazing staff and venue for a wedding or event! Special shout out goes to Christine, she is literally one of the best human beings out there She was so gracious, kind and honest which is exactly what we neededLincolnshire Marriott, thank you for helping us out when this crazy season and circumstances has hit us all!

Austin Pilkinton

The staff are exceptionally friendly and helpful I had a room option that gave me an upgraded room since I had my wife, our son, two dogs, and myself We were up for the renaissance fair that was going on in Wisconsin

I was offered a room on the first floor with a patio which helped significantly with the dogs I really appreciate the offer, but was not informed that it was going to be smaller than the bigger room i was upgraded to As an individual who travels and stays with Marriott almost every week, i was a little disappointed in the M Club You are told that when you arrive that it will not be operating to full capacity as it would be during the week Also when we informed the front desk about there not being water, they said they would not be restocking it because it was not operating at full capacity Even the other refreshments such in the refrigerators were not stocked and maintained I have stayed at other Marriott’s with M clubs stock constantly and way better than this one was

M 1

I booked a stay in advance with a group rate for a large event that was taking place on site As I was preparing for the event I checked for my confirmation and found that I no longer had it in my email, my fault for not printing it out I contacted the resort to confirm and found they did not have a reservation in my name

I talked with multiple people both at the resort and with Marriott All were happy to book a room for $499 per night vs the original rate of $159 and would not budge on honoring the original rate It was also suggested by multiple people that if the group were to add an additional block of rooms for the event they could then honor the $159 rate While talking with the sales department at the resort about the group, the reservation and honoring the rate I was told the the resort was sold out for my dates and they would be unable to help me any further So in a matter of 30 minutes they went from having enough rooms to add to the group block to being completely sold out I also find it odd that after getting off the phone there were still many rooms available on any number of web sites

12. Holiday Inn Express & Suites Lake Zurich-Barrington, an IHG Hotel (2-star hotel)

About this hotel

Across Highway 12 from Paulus Park and Lake Zurich, this straightforward hotel is 25 miles from O’Hare International Airport.The warm, classic rooms feature free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add separate living areas with pull-out sofas.Parking and a breakfast buffet are complimentary. There’s also an indoor pool and an exercise room, as well as a business center.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • 11 min drive to Lakewood Forest Preserve
  • Guests liked the friendly service
  • Guests mentioned hot tubs 15 times
  • Guests mentioned lobbies 10 times
  • Guests praised the indoor pool

Feedback From Real Customers

CA B

If there were “0” stars available, this property would receive below it The room we booked online, was not the room we walked into When we inquired, we were told “they” (whoever that was) overbooked the hotel

The room was adjacent to the lobby, steps away from the elevator and dining area Additionally, when I tried to get back into my room after discussing with the front desk, found my card key did not work I went back to the front desk and was given a new key We were traveling with our grandson and went down to check out the pool Once again, none of our keys worked to get back into our room and our dog was on the other side of the door Back again to the front desk and now the manager on duty tried, also to no avail I mentioned it was probably not the card key but something internal with the lock itself This finally resolved itself Fast forward to midnight, all of us sound asleep, when an entire party, not certain if wedding or otherwise, proceeded to chatter up a storm for about a half an hour, this along with the elevator dinging every couple of minutes I was concerned our grandson would wake up with all the noise No one from the front desk came to ask them to quiet it down! It finally settled down, until around 4:00am, when the elevator started dinging again People were leaving and had no respect for other guests and again nothing was said from management I was more than livid Having been in Hospitality and knowing the difference between right and wrong, this was wrong on so many levels When we checked out and I asked for our room to be comped, I was told the best they could do was approximately $40 I asked to speak to a manager and was told she was the manager In my dealings in the industry, this was unacceptable In leaving, I mentioned I would be taking this to social media and was told, “okay” This was in May, but my first chance to voice my dissatisfaction with the hotel We will never stay here again, not recommend and think twice before staying at a Holiday Inn Express again

Laurie Ann Cox

Best hotel we’ve stayed at when going back home to visit the kids and grandkids Cozy, clean, our room was spacious and I’ve never seen a bathroom mirror that is lit up around the whole edge, and when you shower it only fogs up around the edge next to the lighted edge I’ve never slept so good in my whole life, I want this bed in my house

The employees were all friendly and worked with us when we arrived early for our reservation, then when we had to extend our stay to give us the best possible price The only downside is not anything to do with the hotel, but other guests with dogs We travel with 2 small dogs and always clean up after them Other guests just leave their dogs waste everywhere, it was disgusting Winter cold and snow is no excuse to not clean up after your dog, but I believe they wouldn’t clean up after their pets no matter the weather SO IF YOU TRAVEL WITH YOUR PETS AND CAN’T CLEAN UP AFTER THEM PERHAPS YOU SHOULD LEAVE THEM HOME OR BETTER YET YOU SHOULD STAY HOMEPERIOD RUDE AND INCONSIDERATE, THINKING THAT CLEANING UP AFTER YOUR PET DIDN’T APPLY TO YOU YOU AGREE TO IT WHEN SIGNING INTO THE HOTEL PEOPLE LIKE YOU MAKE HOTELS PET FREE AND A PAIN FOR THOSE OF US THAT DO FOLLOW THE HOTELS RULES AND CLEAN UP AFTER OUR PETS!! I’m sure y’all are pulling the “Karen” card but when I’m trying to find a clean spot for my pet to go on and there isn’t because others left dog poop everywhere, it pisses me off The hotels should use outdoor cameras and put on the agreement you sign when you bring your pets that you will be charged extra when you are viewed on camera not cleaning up after your pets That would be awesome!

Kelly Jeanette Swift

The company I work for choose this hotel because it was close to the company The rooms were big and clean Comfy bed and clean bathroom

Staff was super nice especially Shawn on the overnight shift Hotel is close to shopping and restaurants Pool was nice and heated if not so deep The complementary breakfast was standard Overall a good experience and I would recommend this hotel

13. Hampton Inn & Suites Chicago/Lincolnshire (3-star hotel)

About this hotel

Off Highway 45, this modern lodging is next to City Park Mall and its variety of dining and entertainment options, and 5 miles from the historic Cuneo Mansion.Coffeemakers, flat-screen TVs and both full and lap desks (for working on the bed) are offered in each room, as well as free Wi-Fi and custom-designed beds. Suites add separate living areas; some include kitchenettes, full kitchens or whirlpool tubs.Amenities include a gym and an indoor pool. Daily hot breakfast and weekday breakfast bags (to go) are free. Complimentary parking is also available.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 4 min walk to Par-King Skill Golf
  • Guests praised the friendly service
  • Guests mentioned lobbies 14 times
  • Guests praised the indoor pool

Feedback From Real Customers

Slinkston

One of the best Hampton Inn & Suites I have had the pleasure to stay at The room, bed, shower, decore – everything was relatively new Stayed for 2 nights and went to another Hampton Inn for 8 nights and wish it was as good as this one

The staff is really friendly and helpful The breakfast was decent with hot food, drinks, and other hotel food Not bad at allYou cannot go wrong staying at this location

cleavon2

Check in and staff was great Free bottled water at check They helped us with an early check in for one of our rooms, which was great

But, once we got into the room, the 1st room had a pile of long strands of hair sitting right on A/C unit Our 2nd room had a dead bird that has been dead for quite a while right outside of the window and on the 2nd day, their was a bug (silverfish) on my bag when I woke up But, nice overall area, beds where comfortable and roomy

Donald Dennis

Super clean rooms/buildingGood breakfast choice(s)Nice little indoor pool and fitness centerQuietGreat customer service*Pictures were taken right before checkout!*

14. Hampton Inn & Suites Chicago-Libertyville (2-star hotel)

About this hotel

Set in a bright building on a leafy roadside property, this modern hotel is a block from the Libertyville Sports Complex and 8 miles from Six Flags Great America.Contemporary rooms feature free Wi-Fi and flat-screen TVs, plus work desks (and ergonomic laptop desks) and coffeemakers. Suites add minifridges, microwaves, and living areas with sofabeds.A hot breakfast buffet (or to-go breakfast bags) and parking are complimentary. Other amenities include an indoor pool, a fitness center and a business center.

Things You Need to Know

  • The rooms have TVs
  • 4 min drive to Lake County Forest Preserves–General Offices
  • Guests praised the service
  • The fitness center has free weights
  • Guests praised the indoor pool

Feedback From Real Customers

Smith Family

Everything from check in to check out was great!! The front staff clerk was extremely friendly The room was very spacious and clean Loved the accessible shower which made bathing the kids a whole lot easier

The beds were very comfy!!! The surrounding area was very nice and the hotel was not too far from things we needed The pool and hot tub were very nice, was a bit smaller than the other Hampton we stayed in but was still nice none the less We really enjoyed our stay and would definitely book here to stay again!! The entire hotel was so clean and smelled fresh which is a huge selling point for us

Katie Sweet

Hotel was great for the price range and family friendly Our initial room had a window leak and we were moved to the other Suite which was wonderful The staff also was really helpful each time our door cards failed for whatever reasons

The room itself was quiet even though it was right by an entry door Breakfast was great! The only thing was the pool area had a few really gross areas outside of the pool

angela decaro

Our company uses this hotel I have been here the last 3 nights I am leaving today Since day one I have notified the front desk that our shower does not get hot water and we need to change roomsThree different desk clerks have denied my request

their solution was telling me to run the water longer which did not resolve anything leaving us with 3 days of cold showers Our company will not be using this hotel moving forward

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