5 star hotels in Lansing, IL

1. Fairfield Inn & Suites by Marriott Merrillville (2-star hotel)

About this hotel

This low-key hotel is 2 miles from Southlake Mall and 5.8 miles from Deep River Waterpark.Unassuming rooms offer free WiFi and desks with ergonomic chairs, flat-screen TVs with premium cable channels, and coffeemakers, minifridges and microwaves. Suites add separate living rooms with pull-out sofas.There’s free hot breakfast and parking, as well as a seasonal outdoor pool, a 24/7 convenience store, and a fitness center. Other amenities include a business center and laundry facilities.

Things You Need to Know

  • The unassuming rooms have microwaves and coffee makers
  • 11 min drive to Hobart Prairie Grove
  • Guests praised the friendly service
  • The fitness center has free weights and treadmills
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Carie Allendorf

Had a very special birthday here couldn’t ask for more The room was beautiful and it was huge The hotel was very clean

The staff was very professional Reservation of the room online was very convenient and easy The next morning following a night of birthday celebrating Feeling in between tipsy and hungover on our way out, I got a happy birthday from a housekeeper and a little joke about the hair of the dog I would like to thank her but I didn’t get her name She made a memory I will not forget Thank you very much

Fran Loyd

Kristina is an absolute gem It has been a while since I have had such excellent customer service I saw that she went out of her way for every guest she encountered

She assisted us in reservations for the remainder of our trip There wasn’t a question asked if her that she did not know the answer to When 8n the area again she would be the reason for your hotel being my choice

S K

Stayed here overnight Older hotel but clean, comfortable stay Check in service and staff were all polite

Wanted leave early and get a milk 15 minutes before it was officially breakfast time of 7am but staff refused to allow

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2. Aura

About this hotel

14400 S Cicero Ave, Midlothian, IL 60445(708) 272-6000

Things You Need to Know

  • 7 min drive to Bachelor’s Grove Cemetery
  • Guests mentioned “romance” 27 times
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

lori hines

Have never been Room was very nice and clean Nicely decorated

Shower was very nice We asked for an extra flat sheet that was never brought to us Our room had service rooms or something above They were very loud above us in the morning, and it actually woke us up when we were looking forward to sleeping in They kept dropping stuff above us and were very loud Our room was in front of the building near the busy street which was very loud They need to invest in better windows and sound proofing

Spicy Zing

Aura has always been a great spot to stay You can rent for a couple hours or for a night (must rsvp for overnight stays) I like that there’s different rooms to choose from and their reasonably priced

This is a Lovers Hotel, definitely meant for couples It’s a great place to take your significant other for a nice relaxing night together Though you must have a membership to even rent these rooms (M: $50, For a year)

J.O.B Telinfo

Aura really needs to upgrade all rooms especially Tryst room I got my package as advertised However, the room was not sound proof, no soap or conditioner in the shower dispenser, blood on the remote control which is a major negative!!!! Holes in the walls and etc You guys better do something because things like that will cause Aura at this location to be shutdown

I will not return to this hell and I want my refund for the blood on the remote control

3. Holiday Inn Express & Suites Chicago South Lansing (2-star hotel)

About this hotel

In a commercial and residential area off I-80, this casual hotel is 2 miles from the Sand Ridge Nature Center, 12 miles from Horseshoe Hammond casino and 27 miles from downtown Chicago.The informal rooms feature free Wi-Fi and cable TV, as well as minifridges, tea and coffeemakers, and microwaves. Upgraded rooms add whirlpool tubs, and suites offer living areas with pull-out sofas or easy chairs.Complimentary amenities include a breakfast buffet and parking. There’s also an indoor pool, a fitness room and a business center.

Things You Need to Know

  • Guests praised the rooms, which have coffee makers
  • The rooms have microwaves and TVs
  • 8 min drive to Sand Ridge Nature Center
  • Guests praised the friendly service
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Victoria Covarrubias

Great sized rooms and excellent staff I cannot say enough about the staff here Their breakfast is lacking some things, such as milk and cereal which I personally found odd

But the staff was so accommodating and willing to please We had a really noisy fridge so they switched it out within an hour and then called to make sure the switch was satisfactory!It is just down the street from a Chilis and Olive Garden and it is really easy to access the highway Only took about 30 minutes to get to ChicagoThe beds are firm but really comfortable There are different firmness level pillows The hallways were really quiet at night, which was appreciated We had a room with 2 queen size beds that was a nice size room, had more than the usual 2 beds There was a little extra space where they had a cute chair and reading lamp that provided a little extra spaceI’d stay here again

T Bibbs

We are here on a business trio for my husband so my son and myself have been able to enjoy the luxuries of the hotel more Ms Johanna and Ms

Pat are awesome early in the morning greeting you with smiles and great conversations The cleaning crew is excellent and to my experience both managers have been helpful and kind I love the area and they make sure you’re well accommodated The pool is heated and clean The only thing is the wifi signal isn’t as strong

The Disrespected Trucker

My semi broke down and I chose Holiday inn express to stay You will not be disappointed by this place They are extremely friendly and accommodating! The room was around $150 per night but well worth every penny because of their professionalism and willingness to accommodate

Look no further and it’s right off the interstate Plenty of delivery places nearby I chose beggars pizza and was not disappointed!!! Great job Holiday Inn Express!!!

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4. Staybridge Suites Schererville, an IHG Hotel (3-star hotel)

About this hotel

In a retail district at the intersection of US-30 and US-41, this modern extended-stay hotel is 1 mile from Sky Zone Trampoline Park and 15 miles from the Genesis Convention Center.Relaxed studios feature complimentary Wi-Fi and flat-screen TVs, along with kitchens and pull-out sofas. Warm 1- and 2-bedroom suites add separate living areas.Freebies include a breakfast buffet and regular evening receptions, in addition to parking. There’s also a heated indoor pool and a gym, as well as a business center and coin-operated laundry facilities (both 24/7). Pets are welcome (fee).

Things You Need to Know

  • Guests praised the kitchenettes
  • 6 min drive to Zig-E’s Funland
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned pools 16 times

Feedback From Real Customers

Hugh Brooks

This has been our go to place for family gatherings for over 5 years running now The two bedroom suites have plenty of room with the open kitchen-living room has lots of space for interactingEverything always works and it’s less expensive than two rooms just about any where else

Rebecca Kennedy

This place has been our “home” for months The food Ms Dee makes at breakfast is amazing! Damon always keeps the place snow free outside and clean

Maria is a gem at the front desk I can’t say enough good things about the ENTIRE staff here! They are the best! My husband and I traveled a lot and this has been one of the best places we have encountered I wish I could list more names I just can’t remember them all They all deserve accolades

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5. EVEN Hotel Chicago-Tinley Park-Conv Ctr, an IHG Hotel (3-star hotel)

About this hotel

This standard lodging is a 16-minute drive from Orland Park Sportsplex and attached to Tinley Park Convention Center.The traditional rooms come with desks and flat-screen cable/satellite TVs, plus minifridges, microwaves and coffeemakers. There’s also free WiFi and high-pressure showerheads in the bathrooms, and kids 19 and under stay free with an adult. Suites add separate living spaces, wet bars and whirlpool tubs.Amenities include an on-site restaurant/bar offering American cuisine (where kids 12 and under eat free), an indoor pool and a fitness room, as well as a business center, ample event space and free parking.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 5 min drive to Odyssey Fun World
  • Guests praised the service
  • Guests mentioned hot tubs 11 times
  • Guests mentioned microwaves 16 times
  • The fitness center has weight machines and treadmills
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Morgan Robinson

Very clean and modern rooms Decent pillows The beds weren’t the most comfortable I’ve slept on in a hotel but I never really take that into consideration for reviews as everyone has different firmness preferences

Decent sized rooms with a good sized bathroom Nice large TV in our room too Convenient location is always great too I was definitely surprised when we entered and saw how nice it was inside I was expecting much less

Tasha Sanchez

Stayed for a family members wedding and as always have last min guest The same week as a back street boys concert and majority of the hotels were booked Shawn was amazing to help us get an additional room for another person coming to the wedding

She made the booking seemles and Quick I hope management sees this and understand how great she is for their establishment I work in the retail business and know how it feels to hear doing an amazing job Negative is always posted and we need more positive feed back from consumers this time in life I was blessed to have Shawn cross my path

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6. Hampton Inn & Suites Schererville (2-star hotel)

About this hotel

This modern hotel is a 5-minute drive to downtown Schererville, 5.1 miles from Plum Creek Forest Preserve and 11.4 miles from the intersection of Interstates 80 and 94.Warm rooms have free WiFi, flat-screen TVs with HD channels, and coffeemakers. Some also have pull-out sofas. Suites add extra living space.A free hot or take-out breakfast is provided. There’s also a furnished terrace and a 24/7 snack shop. Other amenities include an indoor pool and fitness center, laundry facilities and free parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 4 min drive to Zig-E’s Funland
  • Guests praised the friendly service
  • The fitness center has free weights
  • Guests liked the indoor pool

Feedback From Real Customers

Ak Ka

This hotel is fabulous!!! The staff is the best of the best! ALWAYS going above and beyond to make my stay the VERY BEST and most specialHotel is conveniently located to many restaurants, attractions and shopping Quiet, rooms, comfortable beds, rooms have all the amenities, refrigerator, microwave, etc

Exercise room and indoor poolThank you for amazing stay! I’ll be back!

Jennifer Adams

We sometimes stay here overnight in a king suite Last April, we had a horrible time because there were loud parties in the room above and adjacent to us all night long and we swore we would never stay again BUT WAIT

This past Friday, I decided to try one more time because it is so convenient for us and it was back to normal It was quiet The rooms were clean It was a really good experience overall The rooms could use a little updating at this point, but everything was as good as it could be and the staff were really nice, especially at breakfast

Stacy Swagearns

We have stayed here in the past, and had a pleasant stay, however this past weekend was horrible They had a large, LOUD party in the hotel on Saturday, you could hear the music throughout the entire hotel, until almost midnight Our floor was loud until 3:00am, we called numerous times to the front desk to complain and the staff seemed to be part of the party, justifying the behavior and actually telling us that the people hosting the party were paying customers

Ummm…so we were and last time I checked, we paid to SLEEP in a hotel,Not be kept up all night like it was a frat house We will be complaining to corporate as well as this was completely unacceptable

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7. Hampton Inn Chicago/Tinley Park (3-star hotel)

About this hotel

A 4-minute drive from the Tinley Park Convention Center, this modern hotel is 1.8 miles from Odyssey Fun World and 1.9 miles from the Vogt Visual Arts Center.Casual rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs and coffeemakers. Some rooms add pull-out sofas.Free perks include parking, hot breakfast (daily) and weekday breakfast bags to go. There’s also a fitness center, an indoor pool and a business center.

Things You Need to Know

  • 5 min drive to Odyssey Fun World
  • Guests praised the friendly service
  • The fitness center has weight machines and free weights

Feedback From Real Customers

Cassie Gigstead

Do not believe the photos I’m a photographer and know the tricks and either the photos are old or they did their job well This is a run down hotel

Pool and hot tub were not operational None of the outdoor key fobs worked to get you into the hotel, very frustrating! Carpets and wall coverings are dated Funky smell throughout Furniture is cheap and chairs are wobbly when you sit in them I gave it two stars because the staff was friendly(always apologetic for all the issues) and it included the typical standard breakfast but was still too expensive $150 with taxes and fees and that was the special rate via several apps Did not know that until we arrived and had already pd that the pool was not in service, we had two dissapointed teenagers We booked via an app vs directly via the hotel, it did state on their website that the pool was out of order on their website, but we probably would not have swam in it based on how the rest of the hotel looked

Maha Mikhail

People are fantastic, very kind & try to do anything to help you!However, the place is old, not clean, some rooms smell & ants were present! The nightstand drawer fell off & had to get the front desk lady to help me! Again I would give 5/5 to the person but 2/5 at most to the place! Had to leave earlier & book another hotel in the area & pay for 2 rooms for the same day to get out! They have to clean it & do some serious renovation!

Kelly O’Leary

The pool was freezing My family got out after 10 min and if we weren’t so desperate to try and swim, we wouldn’t have even gone it What is the point of having a pool if you can’t keep it slightly warm

Also the bedding left a lot to be desired There was only a sheet and flimsy top decorative piece – no blankets or comforterIt was also kind of loud We were hearing people walking by our room multiple time after midnight It was so disruptive we left at 230 am

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8. Hampton Inn & Suites Hammond (2-star hotel)

  • Address: 2842 Carlson Dr, Hammond, IN 46323
  • Phone: (219) 629-8720
  • Ratings: 4.3 (774 reviews) Very good Eco-certified
  • Website : Hampton Inn & Suites Hammond
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Streamlined rooms & suites in a relaxed hotel featuring a pool, a gym & complimentary breakfast.

About this hotel

Set in a commercial area with casual eateries and a brewery, this relaxed hotel off I-80 is 30 miles from downtown Chicago and 11 miles from Lake Michigan’s Whihala Beach.Streamlined rooms offer free Wi-Fi and flat-screen TVs, plus microwaves, minifridges, and tea and coffeemakers. Suites add sofabeds and wet bars.Parking and hot breakfast are complimentary. There’s also an indoor pool and an exercise room, as well as a coin-operated laundry.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 6 min drive to Hard Rock Casino Northern Indiana
  • Guests praised the friendly service
  • Guests mentioned “breweries” 15 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool

Feedback From Real Customers

Corey Harris, MBA

The customer service and professionalism is superb I met the manager in the morning, and I must say she was amazing Despite the piece of hair in the shower which is pretty common, the room was clean and the bed was comfortable

Third floor was also quiet I appreciate the cameras on the floor for added security Minimum breakfast but healthy options was much appreciated

Tinika Hubbard

All I want to say, that although my room was not the best in regards to it being cleaned properly before my arrival and it stated that it was: Summer and Laderrick are two amazing people who are employed their Their hospitality from beginning to end was immensely impeccable They did all they could within their power to make my stay worth while and because of them two, I will be coming back and highly recommend this hotel

Never let a bad seed spoil the entire apple

Fraternal Hero

Grabbed a last-minute room via Priceline the night before The only thing I have to say is that there was too much walking to my liking to where the parking is and how to find your room It is hard for me to walk and as there was no parking in the front and I parked in the back, I was lost immediately going into the back door

Once I found the elevator that worked, on the other side of the hotel then I still had to go to the third floor Then once getting to the floor I needed, I found my room was actually closer to the broken elevator I checked in at 11pm checkout was at 11am I requested a later checkout and was told they could only go to 11:30am I was worn out by the time I got to my room, my back was killing me, and I was exhausted I wanted to sleep in, but I knew with all the walking I would have to do in order to check out, I ended up ignoring that extra 30 minutes and just checked out at 11am I hope they get the other elevator fixed for those who have a harder time walking around Most hotels when you request a late check out give you an hour or two, I was surprised they limited it to an extra 30 minutes I had just driven for 8 hours and wanted to rest up before I needed to drive the rest of the trip the day after (another 5 hours) So was really hoping to sleep in Otherwise, room was clean – bug free and had no issues otherwise Good price for the stay as well!

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9. La Banque Hotel (4-star hotel)

  • Address: 2034 Ridge Rd, Homewood, IL 60430
  • Phone: (708) 798-6000
  • Ratings: 4.5 (209 reviews) Excellent
  • Website : La Banque Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Classy rooms in a high-end hotel offering a French bistro/bar, a 24/7 fitness center & free parking.

About this hotel

On a shopping street, this upscale brick-built hotel, formerly a bank, is within 3 miles of the I-80 and I-294, 4 miles from Cook County Forest Preserve and a 3-minute walk from Homewood Science Center.The refined rooms feature high thread-count sheets, free Wi-Fi and flat-screen TVs, as well as minifridges and coffeemakers. Upgraded rooms add walk-in rainfall showers and/or Jacuzzi tubs.Parking is complimentary. Other amenities include a 24/7 gym, electric car charging, and a polished French bistro and bar.

Things You Need to Know

  • The rooms have minibars
  • 5 min drive to Flossmoor,IL Park
  • 1 min walk to nearest train station
  • Guests praised the service
  • Guests liked the breakfast
  • Guests praised the bar

Feedback From Real Customers

Kalinda Preston

This charming hotel is definitely a gem located in the heart of downtown Homewood From the stylish decor to the swanky restaurant, I truly enjoyed my local getaway The only changes I would suggest would be upgrading the tvs to Smart Tvs for movie streaming, improving the morning breakfast selection and having a skeleton crew so that in room dining can occur at least until 11pm on weekends

Eric Smith

Excellent experience and stay! Part of our stay was an surprise to my wife They helped with the execution of the surprise and even gave advice! Beautiful hotel, exceptional clean (very important during this time), and superb staff! This place is a hidden gem for sure! Feel just like you’re downtown Chicago This is now my favorite hotel, perfect for a quick getaway, Excellent atmosphere and great restaurant in side hotel! Can’t wait to return! This review isn’t justice

These are the places we need to frequent to ensure they stay open! Thanks La Banque for an amazing experience and making me look great to my wife😁

Roberta Sweeper

It’s pricey but most boutique style hotels are especially around holidays or weekends Many different rules due to pandemic I’m guessing Like we couldn’t have a drink in the bar unless we had reservations when the bar and most of the restaurant were empty

No one seemed to know if we could order room service Luckily we had a family party and went early We noticed glass broken in a picture frame immediately entering the suite and the attendant on duty removed it in minutes We were in an accessible room which includes lots of grab bars and side floor area, there’s also braille on the door The tub however is a regular high side so someone can’t roll in or walk-in You could probably bring a slide seat though They include a dark wash cloth for makeup removal A nice coffee station with fridge, in room safe, robes, iron, dryer, etc Nice one time for mom to enjoy the holiday It’s right across from the Metra station and has ample free parking Many great restaurants in the area if you want something different like Red Bird

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10. Hampton Inn and Suites Munster (3-star hotel)

About this hotel

Set off Interstate 80 in Lake County, this modern hotel is known for its proximity to hiking, biking and fishing, and is 29 miles from downtown Chicago.Relaxed rooms include free Wi-Fi, minifridges and custom-designed beds, plus both full desks and lap desks (for working on the bed.) They also provide coffeemakers, microwaves and flat-screen TVs with HD channels. Suites add living areas with pull-out sofas, and some have whirlpool tubs.Free perks include parking, hot breakfast (daily) and weekday breakfast bags to go. There’s an indoor pool, a sundeck and a gym, plus a business center and a meeting room.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 8 min drive to حديقة Wicker Memorial
  • Guests praised the friendly service
  • Guests liked the hot tub, mentioned 14 times in reviews
  • One of the few hotels in the area with a casino
  • Guests liked the indoor pool

Feedback From Real Customers

B. Lauren Beauty

I enjoy staying at this hotel when I come to town My room is always clean And the staff is friendly

I am not a fan of continental breakfast and the very first time that we stayed there it was very few options But as I stated I am not a continental breakfast kind of lady It’s mostly very quiet and it is conveniently located close enough to Illinois and a nice part of Indiana

Mark Jones

Myself and two other co-workers booked three rooms at this property for a business trip The front desk staff was very friendly and accommodating The property has nice curb appeal, however, the furnishings, especially in the breakfast area are in desperate need of updating

The furniture is very well worn The cleanliness of the breakfast area wasn’t very good The tables were dirty at 3:00 PM and there was evidence of dirt on the carpets and under tables, etc We had one of the worst breakfast’s at a Hampton Inn, even worse than the covid bagged breakfast that were given out during the pandemic My room was clean and I had all of the amenities The bed was comfortable and the water pressure in the shower was good My co-workers room had a very smoky odor and he asked to be moved Management needs to spend some money updating the common areas and step up their breakfast game

Savvy Siren

Unimpressed Level of cleanliness was sketch Toilet was visibly dirty, so I had to give it a thorough cleaning myself using disposable gloves, Lysol and disinfectant wipes

Yuck Stains on entrances of doorways My fitted sheet was put on inside out and I saw a long hair in my bed There was also a hole in the ceiling over the sink I also saw a roach in my room Attention to detail was sorely lacking and this was an uncomfortable experience to say the least I had higher hopes, but this wasn’t it Would not stay again

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11. SpringHill Suites by Marriott Chicago Southeast/Munster, IN (3-star hotel)

About this hotel

Next to Centennial Park Golf Course, this informal all-suite hotel is 3 miles from Interstate 94 and 20 miles from Indiana Dunes National Lakeshore.Relaxed suites with partitioned living areas feature sofabeds, free Wi-Fi and flat-screen TVs, as well as wet bars, microwaves, minifridges, and tea and coffeemakers.Parking and a breakfast buffet are complimentary. Other amenities include a bar, a convenience store, an indoor pool and a gym, plus a coin-operated laundry.

Things You Need to Know

  • Guests liked the rooms
  • 9 min walk to Centennial Park, Munster,IN
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “parks” 12 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Patrick Meehan

This hotel is a bit of an oasis in an otherwise sketchy area The hotel is newer and clean The pool and gym are both nice for this level of hotel

They were definitely under-staffed during two of our recent visits, but still provided acceptable service A towel shortage was our only issue The warm breakfast options were pretty good Some advice: do not touch the dangling light fixture in the lobby area, they will get upset with you They have a small bar in the lobby, which is nice for those who enjoy that type of thing

Cathy Williams

I stayed one night The property was nice After returning home I received a call from the hotel wanting to charge me $150 for a single pillow case that a small amount of hair dye bled onto

After being told there was video footage of the entire bed full a linen being damaged (which was a BLATANT LIE) I asked could I come and view it NO RESPONSE After telling the person I don’t have $150 for a pillow case, and again asking if I could view the video, I was told to have a good day I really and truly believe this was nothing but racism at its finest I WILL NEVER STAY HERE AGAIN, NOR WOULD I EVER RECOMMEND THAT ANYONE STAY THERE!

Kevin N

We used Springhill in Munster for a block of rooms for our event on July 9th We had a few rooms that we paid for for friends and family Rebekah Thompson made going throught the CC authorization process a breeze and took care of all of our needs and concerns! We had a few changes throughout the process and they were handled very professionally! I did not stay in any rooms, but all of our friends and family loved the hotel

I would 100% recommend this hotel if you are need blocks of rooms for any event you are planning You will not be disappointed!

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12. Hilton Chicago/Oak Lawn (4-star hotel)

  • Address: 9333 S Cicero Ave, Oak Lawn, IL 60453
  • Phone: (708) 425-7800
  • Ratings: 4.1 (2244 reviews) Very good Eco-certified
  • Website : Hilton Chicago/Oak Lawn
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary hotel with indoor pool, multiple eateries & event spaces, plus a free airport shuttle.

About this hotel

This modern tower hotel is 4.3 miles from Chicago Midway International Airport and 15 miles from downtown Chicago.All rooms offer sophisticated decor and custom-designed beds, plus flat-screen TVs and free WiFi. Executive rooms provide access to the Executive Lounge’s free breakfast and evening appetizers. Suites add separate living areas and wet bars.Dining options include a relaxed bar/grill serving classic American dishes, a cafe and a coffee shop. Other amenities include a fitness center and an indoor pool. There’s also a business center and over 17,000 sq ft of meeting space, plus a free airport shuttle.

Things You Need to Know

  • 26 min drive to the Pullman National Monument
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the beds but some disliked the kitchenettes
  • Some guests disliked the bathrooms
  • Guests mentioned “banquets” 21 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the relaxed bar

Feedback From Real Customers

VP

Best check in experience Jamal was fantastic and made my check in process extremely easy He gave great food recommendations, including the on-site restaurant

The ladies in the morning were great as well, and the sales manager even took a moment to compliment my shoes Everybody was dressed nice, they smiled and greeted you, and I just can’t praise everyone enough My visit was to bury my grandfather, so to have such great customer service during this time made my stay even better

roeshell robinson

We arrived late on Friday night and Jessie was working the front desk and he did a great job of getting us checked in without any issues He recognized me as a Hilton Honors guest and he immediately told me about the hotel restaurant, bar and other features This hotel had plenty of free parking and it is great shape

The food in the restaurant was reasonably priced with a great selection There is a nice fitness center and indoor pool Our room had a fridge which came in handy the beds and pillows were comfy and there was plenty of space in our room The ice machine is on all of the even floors We were on the 1st floor so we had to walk up to the 2nd floor to get our ice The room does not have a microwave but there is a microwave downstairs in the snack area that we used to warm up our food when needed This hotel has everything you need There’s also a nice breakfast spot too in this hotel for your bagels, fruits, juices, coffees, and other items This hotel was better than I expected and the service was great!

Theresa Griffin

I had my first Women Conference here at the Hilton Oaklawn / Chicago location and no matter the problem the management worked it out! The catering staff was super excellent and Sue was the Catering manager for our event! Beautiful spirited individual! Because it was geared to women they tried hard to give us a great female staff presence and we truly appreciated it so much! Tom and Greg were the best Hilton Hotel mangers you could ask for! Greg even started cleaning & inspecting rooms to assist in getting our ladies in their rooms in a timely fashion! We fell in love with him! Our Catering agent Anne did her absolute best to prepare the mangers and give us what we needed when we booked the location! The conference food was delicious and beautifully prepared! Javier the custodial engineer went above and beyond! I definitely recommend this location if it’s your first time so that you have a supportive hotel staff who cares!

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13. Comfort Suites (2-star hotel)

  • Address: 2235 173rd St, Lansing, IL 60438
  • Phone: (708) 418-3337
  • Ratings: 4.0 (428 reviews) Very good
  • Website : Comfort Suites
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Unassuming all-suite hotel featuring an exercise room & an indoor pool, plus free breakfast & Wi-Fi.

About this hotel

This unpretentious all-suite hotel is 4 miles from the Forest Preserves of Cook County and a mile from Paarlberg Park.Laid-back suites with carpeted floors offer free Wi-Fi, flat-screen TVs and minifridges, as well as microwaves and coffeemakers. Some have pull-out sofas and/or whirlpool tubs.Complimentary perks include breakfast and parking. Other amenities consist of an exercise room, an indoor pool and guest laundry facilities.

Things You Need to Know

  • 9 min drive to Sand Ridge Nature Center
  • Guests praised the friendly service, which has a concierge
  • Guests praised the breakfast
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Sandra S

I made a reservation a day and half and made sure they had a pool and it was open They said yes and sure is Now we drive almost 400 miles round trip to see our grand child

We get there The pool is closed there are dirt sheets still the fold out couch and the microwave will not work The elevator is broken and the drapes look like they are going to fall off the wall The shower curtain is bent up and coming off the walls Stains on the carpets the only reason give this place one star is that it was ok quiet and the bed was good Would not stay there again I would rather sleep in my car and save myself $200 plus dollars The breakfast I had to ask for a plate wait on some eggs let’s just say it was not the best breakfast or maybe the worst one but it was almost a tie They did mock off $40 our stay I would of gladly paid the full price if we could have used the pool sense it rained the whole weekend ☹️

Ashley Ouro Sama

Room was pretty decent aside from carpet stains Bed was lumpy but not the worst Worst part was elevator was out of service and my room was on the 3rd floor

The stairways have no ac so it is very hot in there Carpet in the hallways and stairways as you can see is gross and dirty Smelled of drugs But I did not get the feeling of being unsafe Once I was in my room all was well But in my opinion it is not worth over $100 More like 60-70

Divyaxi P.

The beds were really comfortable and we could get some good night’s sleep but The rooms were really old and the carpet was so dirty, all families were given rooms on the third floor! And it seemed like they had their worst rooms on the 3rd floorSo if you’re going here, request for a second it a first floor room, I’m sure you won’t be disappointed 😉

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14. Residence Inn by Marriott Merrillville (3-star hotel)

About this hotel

Off US-30, this unpretentious, all-suite extended-stay hotel is 3 miles from Hidden Lake Park, 6 miles from Deep River Waterpark and 15 miles from Indiana Dunes National Park.Featuring carpeted floors and painted accent walls, the informal suites offer free Wi-Fi, flat-screen TVs, and sitting areas with pull-out sofas, as well as kitchens, and tea and coffeemakers.Complimentary perks include hot breakfast, parking, and regular evening socials with snacks and drinks. Other amenities consist of an exercise room, an indoor pool and a hot tub, plus coin-operated laundry facilities, and a furnished patio with a fire pit.

Things You Need to Know

  • Guests praised the kitchenettes
  • 11 min drive to Hobart Prairie Grove
  • Guests praised the friendly service
  • Guests mentioned “suites” 10 times
  • Guests praised the breakfast
  • The fitness center has weight machines and free weights
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Kevin Rene

6 month stayWe were very pleased overall Lisa at the front desk is an absolute gem! All the staff including maintenance, housekeeping, and front desk were extremely friendly and accommodating!Good selection of individually wrapped breakfast items to choose from

On site Basketball court, fire pit, grills, indoor pool, laundry facility and gym The rooms are dated and they only offer queen beds, all rooms have kitchens Plenty of parking, safe area!

Laura Kihlken

I travel a LOT for work, so I know a thing or two about hotel staff The staff here is the best I’ve ever met We stayed here for a baseball tournament

Lisa at the front desk worked literal miracles for us upon checking in, getting us a room at 8:30 in the morning on the first day of our stay and working to get our stay extended Riley was a champ the rest of the week, allowing our team to take over the lobby to setup a buffet and watch a movie on the lobby TV They bent over backwards to make our stay PERFECT The hotel staff were honorary members of our baseball team this week, asking for status updates after each game and cheering us on when we kept winning They were the best! Thanks so much!

Rocky 9098

Weird maintenance staff and poor customer service at front desk Second time staying here First time, my room had no blinds, asked for help staff did nothing

So I slept with the parking lot lights streaming into my room all night Second time, tall older african american man maintenance staff sees me walking to elevator with my girlfriend, proceeds to insult me then pushes me and tries to block my entrance into the elevator Then when I check him, he tries to play it off as a joke I then let front desk know I do not appreciate this, younger individual with dyed hair tells me to go away, because they have a customer to deal with As if I am not a customer I then ask the name of the maintenance worker, and the front desk staff tells me to go ask him myself So I do He insults me again by giving some fake name Ultimately, do not stay here if you want a operable room and decent customer service

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15. Home2 Suites by Hilton Merrillville (2-star hotel)

About this hotel

A 12-minute walk from shopping at Southlake Mall, this straightforward all-suite hotel off I-65 is 10 miles from Sky Zone Trampoline Park and 5 miles from pools and water slides at Deep River Waterpark.Featuring kitchenettes, the relaxed suites with colorful accent walls offer free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges, and tea and coffeemaking facilities. All have living areas, dining tables and desks. Cribs are available.Complimentary amenities include parking and a breakfast buffet served in a contemporary dining area. Other amenities include a gym and an indoor pool, plus a patio with BBQ facilities.

Things You Need to Know

  • Guests praised the kitchenettes
  • 10 min drive to Deep River Water Park
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

CL C

Me and my family stayed here for 2 nightsOnly complaint i have is that we had to clean the room along with house keeping when we arrived due to numerous animal and human hair all over the bedroom and bathroom The room was discounted and we enjoyed our stay

Sade that works in house keeping was the best ever and I’m glad to have had her there to help with the cleaning She was very kind and caring while working hard to take care of that issue

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16. Homewood Suites by Hilton Munster (3-star hotel)

About this hotel

Set in a business district with several corporate headquarters, this unassuming all-suite hotel is 2 miles from I-94 and 12 miles from Majestic Star Casino.Featuring beds with tufted headboards, the unfussy studios include kitchens, living areas and pull-out sofas, as well as dining tables, flat-screens and free Wi-Fi. Casual 1-bedroom suites add separate living rooms.Freebies include a grocery shopping service, hot breakfast, and weekday evening receptions. There’s a heated indoor pool, a sports court and a gym, plus a 24/7 convenience store, a plush lobby lounge and a terrace BBQ area. Coin-operated laundry facilities are offered.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have refrigerators
  • 9 min drive to حديقة Wicker Memorial
  • Guests praised the service
  • Guests praised the plush bar

Feedback From Real Customers

Angelina Cummings

This was my first time staying at a Homewood Suites and it will not be my last This was a great hotel and experience I’ll return for a future stay

The room was a nice size, it was clean, the kitchen area was stocked and the appliances were nice The bed was comfortable and the breakfast the next morning was good The ambiance of the hotel was great

Madhu

If on business in Whiting then this is definitely a place to checkout With a full kitchen (which is also equipped with pots and pans – have to clarify this since some Hilton full kitchen properties don’t have any pots/pans and stoves are available on request) you have the freedom to cook or make real tea Spacious rooms and enough parking space

The complementary breakfast is a good way to get a quick bite before your work/vacation day Shall visit it again if I’m back in town

mauricio alves

I travel for work and stay at least 18 nights per month in hotels I prefer Hilton properties After checking in today 05/14 to this hotel I went to take a shower and there were no hot water! I called the front desk and was told that the had a water heater fail the day before and many units had no hot water

How dare you expecting that someone will go to a hotel with no hot water?Management offered me a room to shower in why was I not checked in to that unit to start with?This is completed unacceptable!

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