5 star hotels in Laredo, TX
1. Best Western San Isidro Inn (3-star hotel)
- Address: 1410 Hospitality Dr, Laredo, TX 78045
- Phone: (956) 723-1600
- Ratings: 4.5 (552 reviews) Excellent
- Website : Best Western San Isidro Inn
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Straightforward hotel offering relaxed rooms, plus an outdoor pool & a 24-hour fitness room.
About this hotel
Off Highway 59 and I-35, this simple hotel is 7 miles from Laredo Energy Arena and 10 miles from Lake Casa Blanca International State Park.The relaxed rooms offer Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Some rooms have balconies.Amenities include an outdoor pool and a 24/7 fitness center, in addition to coin-operated laundry facilities.
Things You Need to Know
- Guests praised the clean rooms
- Guests praised the bathrooms
- 5 min drive to North Central Park
- 12 min drive to Laredo International Airport
- Guests praised the friendly service
- Guests praised the breakfast
- Guests praised the outdoor pool
Feedback From Real Customers
Jovana Mladenovic
From the moment we entered this hotel we felt a homely atmosphere Pleasant staff welcomed us and very soon we already had a room Everything is so clean, tidy and beautiful
The pool is too cute, it has such beautiful details and comfortable loungers that I really enjoyed it They also have breakfast included in the price My big recommendation for this hotel!!! 💙💙💙💙💙💙💙
laura bernal
Stayed here for the girls softball World Series checked out early because it was not worth the stayThis was the least pleasant stay at a hotel in a really long time Hotel staff was rude, carpet and hallways smelled very dirty, pool was murky and not able to see to the bottom, when asked for towels for the pool at the front desk we were told we need to use our shower towels from our room, latch lock in room was hanging from the wall front desk advised maintenance would come and fix and none ever showed up, room was never cleaned during the stay, for breakfast it was not continental whatsoever you have to stand in a line to tell one employee what you want then wait for her to give it to you, list of items on table that stated were available were not and waited in this line for 30 min just to get tacos and juice
Lindsey Stark
I would have left a decent review, however my experience went south very quickly If a guest has a “do not disturb” tag on their door… Why is housekeeping trying to enter BEFORE 10am? I was in the shower
I also drive over night for work and had I have been still napping I would have been even more upset When I asked the front desk the little girl said “not to be rude but can you let me speak before speaking” I guess I interrupted her when she said “they were just checking” and I said “they shouldn’t be checking for anything at that time with a DND sign on the door” Poor customer respect!!!!!
2. Fairfield Inn & Suites by Marriott Laredo (2-star hotel)
- Address: 700 W Hillside Rd, Laredo, TX 78041
- Phone: (956) 722-4533
- Ratings: 4.5 (596 reviews) Excellent
- Website : Fairfield Inn & Suites by Marriott Laredo
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Warm quarters in an unfussy hotel with a free airport shuttle & breakfast, plus an outdoor pool.
About this hotel
Across the street from Mall Del Norte, this unfussy hotel is a mile from Interstate 35 and 6 miles from Lake Casa Blanca International State Park. It’s 5 miles from Laredo International Airport.Warmly furnished rooms offer free Wi-Fi and flat-screen TVs, as well as minifridges and coffeemakers. Suites add sitting areas with sofabeds, and microwaves.Hot breakfast, airport shuttle service and parking are complimentary. Other amenities include an outdoor heated pool and a hot tub, along with an exercise room.
Things You Need to Know
- Guests praised the clean rooms, which have coffee makers
- 15 min walk to Imaginarium of South Texas
- Guests praised the friendly service
- One of the few hotels in the area with a restaurant
- Guests mentioned “shopping malls” 14 times
- Guests praised the breakfast
- One of the few hotels in the area with a fitness center
- One of the few hotels in the area with a hot tub
Feedback From Real Customers
Downgrade Records
Cons – The walls are so thin you can hear literally everything in the room next to yours The breakfast is terrible The waffle maker has been broken since I got here and they aren’t fixing it
The daily menu is eggs which have the consistency of cheese curds and sausage that doesn’t seem cooked in the middle The pool has been drained as well as the hot tub The cleaning schedule is inconsistent Every time I’ve had my room cleaned it’s been due to a request, not simply something that’s done The weight room is missing several sets of free weights and it’s very tiny More than one person at a time is a crowd The showers run out of hot water in about 5 minutes The faucet on the bath tub was so encrusted with sediment that it took a pair of plyers to open it to the shower settingPros – The suite rooms are spacious and the internet speed is adequateWhen you stay at a Marriott you expect a level of quality that is really lacking here I’d avoid this one especially if you’re requiring an extended stay
Dylan Weddell
The staff here are amazing Out of many and many hotels I have stayed at, they LOVE their jobs, I have NEVER seen them unhappy, and they will work with you to solve any problem they can I am absolutely AMAZED at the staff here
Management or even corporate if you are listening – GET THESE PEOPLE A RAISE or for them to manage another location since most of the hotel staff I meet are grumpy lumps For a review – Hotel is nice, it is what you expect from a renovated Fairfield Inn Nice pool, Happy Hour is great (Mondays through Thursdays), rooms are clean with two TVs and a selection of premium TV channels No complaints against the hotel itself (Can you manage the traffic outside though?) Great teams of staff make hotels better than what they could ever strive to be The staff here is the best Check them out! (I would try to translate to Spanish, but would fail and make a fool of myself)
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3. Staybridge Suites Laredo International Airport, an IHG Hotel (3-star hotel)
- Address: 7010 Bob Bullock Loop, Laredo, TX 78041
- Phone: (956) 722-0444
- Ratings: 4.4 (303 reviews) Very good
- Website : Staybridge Suites Laredo International Airport, an IHG Hotel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Warm suites in a casual hotel offering an outdoor pool, a hot tub & a gym.
About this hotel
Set along US-59 and a mile from Laredo International Airport, this relaxed all-suite hotel is a 12-minute walk from the Laredo Energy Arena and 4 miles from shopping at Mall del Norte.Warmly decorated suites offer Wi-Fi and flat-screen TVs. All have desks, and kitchenettes or kitchens. The 1-bedroom suites add separate living rooms with sofas.Evening drinks are complimentary. There’s an outdoor pool, a hot tub and a 24-hour gym, plus a BBQ area, a 24/7 convenience store and guest laundry facilities. Pets are welcome, and breakfast and parking are available.
Things You Need to Know
- Guests praised the rooms and the kitchenettes
- 7 min walk to Arena Gun Club
- 4 min drive to Laredo International Airport
- Guests praised the service, which has a concierge
- Guests liked the restaurant
- Guests mentioned beds 10 times
- The fitness center has elliptical machines
Feedback From Real Customers
Matty Speights
Excellent Laredo hotel Spacious rooms with high ceilings and mini kitchenettes, 3/4 – sized refrigerators, free self-service laundry, happy hour with decent hors d’oeuvres on Mondays, Tuesday’s & Wednesdays, and friendly staff Only issue I had was that the height of the hotel blocks out the sun from the swimming area at around 4:30 during the summer, effectively eliminating the chance to catch some rays after working hours
4. Tru by Hilton Laredo Airport (2-star hotel)
- Address: 7120 Rosson Rd, Laredo, TX 78041
- Phone: (956) 615-1700
- Ratings: 4.2 (161 reviews) Very good Eco-certified
- Website : Tru by Hilton Laredo Airport
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Streamlined rooms in a relaxed hotel featuring an outdoor pool, a gym & a free airport shuttle.
About this hotel
Set among retail parks with multiple restaurants, this informal hotel is 1 mile from both Laredo International Airport and the Uni-Trade Baseball Stadium, and 2 miles from Casa Blanca Country Club.Streamlined rooms with colorful accents offer Wi-Fi, flat-screen TVs and minifridges, as well as coffeemakers.An airport shuttle is complimentary. There’s an outdoor pool, a fitness room and a casual lounge/dining area, plus a business center and a meeting room. Parking and breakfast are available.
Things You Need to Know
- The rooms have TVs and coffee makers
- 7 min walk to Arena Gun Club
- 4 min drive to Laredo International Airport
- Guests liked the service
- Guests mentioned showers 10 times
Feedback From Real Customers
PK Adventures **
Due to work, I lived at the hotel for over 10 months! The lobby is great, as is the breakfast! There are games And study areas in the lobby as well and the pool/hot tub were great! But nothing compared to the staff!!! They were wonderful in all areas and made me feel like I was at home!! They even loved my dog Eddie and gave him treats and food any chance they could! No where in town compares to this hotel!
drea drea
I stayed at the Tru Hilton in Laredo by the airport for work The room was so nice and clean Very modern
I want to add that I have never been to Laredo before and I’m African American and was a little nervous about traveling to Laredo, but the staff was so nice and kind! I have no complaints and will definitely be staying there again for work Here are some photos of my room
Yvonne Rodriguez
We stayed overnight and the hotel experienced a water issue where my mother, sisters and I did not get to take a shower, brush our teeth, etc the morning of Mother’s Day We had to check-out early and use a friend’s facilites I realize that it may have not been the hotel’s fault but the front desk did not have a response for my questions and a protocol in place for this recurring issue with the City of Laredo
I would encourage Hilton to take a look at this ASAP
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5. TownePlace Suites by Marriott Laredo (3-star hotel)
- Address: 6519 Arena Blvd, Laredo, TX 78041
- Phone: (956) 717-5700
- Ratings: 4.5 (376 reviews) Excellent
- Website : TownePlace Suites by Marriott Laredo
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Unfussy suites in a down-to-earth extended-stay hotel offering an exercise room & an outdoor pool.
About this hotel
Off US-59, this unpretentious, all-suite extended-stay hotel is 2 miles from Laredo International Airport and 4 miles from Lake Casa Blanca International State Park.Laid-back suites feature kitchens, Wi-Fi and flat-screen TVs, as well as coffeemakers. Some have pull-out sofas and/or separate living areas.Amenities consist of an exercise room, meeting space and an outdoor pool, plus a convenience store, guest laundry facilities, and a patio with a BBQ grill. An airport shuttle, breakfast and parking are available.
Things You Need to Know
- Guests praised the kitchenettes
- Guests praised the bathrooms
- 2 min walk to Arena Gun Club
- 5 min drive to Laredo International Airport
- One of the few hotels in the area with room service
- Guests praised the restaurant
- The fitness center has free weights and elliptical machines
- One of the few hotels in the area with a spa
Feedback From Real Customers
Ana ramirez
The hotel is very clean and super nice comfy roomsBUT!!!!! If you stay here the weekends , just know you willNot rest At
AllThey have clubs around that area Cars driving up and down burning tires We even had dogs barking on the other side of the room Did not rest 😏
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6. Residence Inn by Marriott Laredo Del Mar (3-star hotel)
- Address: 310 Lost Oaks Blvrd, Laredo, TX 78041
- Phone: (956) 753-9700
- Ratings: 4.4 (351 reviews) Very good
- Website : Residence Inn by Marriott Laredo Del Mar
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Informal all-suite hotel featuring an exercise room, a hot tub & an outdoor pool, plus free Wi-Fi.
About this hotel
A mile from I-35, this laid-back, all-suite extended-stay hotel is 5 miles from the Republic of the Rio Grande Museum and 8 miles from Lake Casa Blanca International State Park.Casual suites offer free Wi-Fi, flat-screen TVs and pull-out sofas, as well as kitchens, dining tables and coffeemakers. Some have separate living areas.Complimentary perks include breakfast and parking. Other amenities consist of an exercise room, an outdoor pool and a convenience store, plus a hot tub, a patio, and a trendy TV lounge with a fireplace.
Things You Need to Know
- Guests praised the rooms and the kitchenettes
- 7 min drive to Imaginarium of South Texas
- 17 min drive to Laredo International Airport
- Guests liked the service, which has a concierge
- Guests praised the restaurant
- Guests mentioned pools 11 times
Feedback From Real Customers
Mad Hatter Tea
The room was spacious and comfortable The suite has a really soft couch, a working fridge, a massively comfortable bed, and everything was clean upon arrival Breakfast was substantially good compared to other breakfast options (or lack of) at other hotels I’ve visited
The clerk at check-in was helpful on providing options for foodMy only issue was parking After 8:00pm, parking was difficult The “enhanced” WiFi was good for cellphones, but terrible when connecting to my work laptop Otherwise, it was an enjoyable experience
LCD P
Amazing!!!We are traveling for work so we stay in hotels quite a bit
I haven’t left reviews for any hotels but I have to for this one as it was my fav It was so LOVELY!!! We stayed two nights and I loved it The customer service was exceptional, the cleanliness of the hotel was 10 out of 10, the rooms were so clean and fancy the way I love it, laundry room was so convenient, and breakfast was really good I totally adored my stay! 🤍🌹
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7. SureStay Hotel By Best Western Laredo (1-star hotel)
- Address: 4820 San Bernardo Ave, Laredo, TX 78041
- Phone: (956) 568-9990
- Ratings: 4.2 (336 reviews) Very good
- Website : SureStay Hotel By Best Western Laredo
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Down-to-earth hotel featuring complimentary Wi-Fi & breakfast, plus an outdoor pool.
About this hotel
Amid shops and restaurants off Interstate 35, this laid-back hotel is 4 miles from Fort McIntosh and 1 mile from the Imaginarium of South Texas.Low-key rooms with bright accent walls feature free Wi-Fi and flat-screen TVs, plus microwaves, minifridges, and tea and coffeemaking equipment.Amenities include complimentary breakfast and an outdoor pool.
Things You Need to Know
- The rooms have microwaves and refrigerators
- 5 min drive to Imaginarium of South Texas
- 16 min drive to Laredo International Airport
- Guests praised the service
- Guests mentioned beds 33 times
- Guests praised the outdoor pool
Feedback From Real Customers
Chris Rose
This place has the worst customer service They don’t make you feel like home, they make it feel like it’s a prison They will not work with you
It’s there way or highway no exceptions Front counter Denise lady is the rudest person on this earth She argues with you and tells you that they can’t help you with anything She tells you they are rules I asked if I can pay for my own room and was told that there’s no rooms available As I walked around there were several rooms available Overall bad customer service But good maid services
8. Homewood Suites by Hilton Laredo at Mall del Norte (3-star hotel)
- Address: 98 C. del Norte, Laredo, TX 78041
- Phone: (956) 753-9200
- Ratings: 4.2 (383 reviews) Very good Eco-certified
- Website : Homewood Suites by Hilton Laredo at Mall del Norte
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Functional hotel with a pool, plus free perks including Wi-Fi, breakfast & a local/airport shuttle.
About this hotel
A 9-minute walk from shopping at Mall Del Norte, this straightforward hotel is less than a mile from Interstate 35 and 4.8 miles from Laredo International Airport.Functional studios and 1- and 2-bedroom suites come with full kitchens, whirlpool tubs, and separate living areas with pull-out sofas. They also feature flat-screen TVs, MP3 docks and free Wi-Fi.Freebies include hot breakfast, a weekday evening reception and grocery-shopping service, as well as a local/airport shuttle and parking. Other amenities include an outdoor pool, a fitness center and basketball courts, plus a convenience store, a business center and a meeting room.
Things You Need to Know
- The rooms have TVs
- 5 min walk to Imaginarium of South Texas
- Some guests complained about the unclean rooms
- Some guests complained about the bathrooms
- 14 min drive to Laredo International Airport
- The fitness center has elliptical machines and free weights
- The hotel has a game room and a nightclub
Feedback From Real Customers
Everardo Martinez
My family and I have stayed at other Homewood Suites before and it’s always been a great place to stay this however has got to be the worst one we’ve ever been to The entire second floor hall smelled like a dumpster, there were trash bags out in the hall the carpeting anyplace outside of the lobby was seriously stained with bits of trash over it The rooms aren’t kept up well as far as cosmetic maintenance
May as well been the Motel 6 across the interstate
Jon Klaybor
This is by far the worst Hilton hotel I’ve ever stayed in The blame rests solely on (upper) management to keep this hotel up to Hilton standards; they have not done that I will list the problems, in order of seriousness: 1) The hotel smells, in every area
Like rotting food and mold There is garbage on every floor, all the time This leads to a bug problem; my coworkers had roaches in their rooms – I sneaked a peak of the front desk maintenance log and noticed 3 more similar complaints Buck up and replace ALL the carpet, it’s way, way overdue It’s so smellyunbearable 2) Front desk staff is non-existent and cares less I can’t tell you how many times I saw a paper taped to the desk saying, “Front desk is away, be back shortly” in the 3 weeks I was there The desk was empty over half the time I walked by HIRE MORE STAFF AND STOP BEING SO CHEAP 3) The water pressure is a joke, literally My bathroom sink was a trickle, I am -not- kidding The shower was just as badI thought it might be a Laredo problemas soon as I switched hotels down the road, voila! Normal water pressure FIX THE INFRASTRUCTURE AND STOP BEING SO CHEAP 4) The A/C units are unbelievably old and filthy I bought some Clorox spray to spray it downit’s way beyond the “spray and pray” point in the lifecycle of these units UPGRADE THEM AND STOP BEING SO CHEAP 5) Housekeeping (short-staffed, I understand) is hopelessly inept I left a generous tip for a week’s worth of cleaning and asked for a few extra things (towels, coffee, etc) She took the money and ran; not only that, but my surfaces (stovetop, dining table, etc) were not even pretended to be wiped down That was the last time I ordered room cleaningI did it myself the rest of my stay 6) Wifi on mobile devices kept dropping, had to log in multiple times per day (both on Apple and Android devices) 7) The pool is FILTHY, cloudy all the time with trash floating at the bottom of it I never saw a staff member clean it once
Jason Abshire
I did not realize how accommodating Homewood Suites could be! We made a last minute reservation and found our room to be lovely, clean, and comfortable The attendant, Rueben, who mans the front desk tended to our every need We work remotely and he made sure our check-out time met our schedule, and was friendly and welcoming
He is definitely management material We visit Laredo about every six months and Homewood will have our business from this day forward
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9. Embassy Suites by Hilton Laredo (3-star hotel)
- Address: 110 C. del Norte, Laredo, TX 78041
- Phone: (956) 723-9100
- Ratings: 4.4 (1136 reviews) Very good Eco-certified
- Website : Embassy Suites by Hilton Laredo
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Polished hotel with an indoor pool & a fitness center, plus a steakhouse & free breakfast.
About this hotel
This polished all-suite hotel in a Mediterranean-style building is a 4.5-mile drive from Laredo International Airport and a 6.5-mile drive from Lake Casa Blanca International State Park.All 1- and 2-bedroom suites offer casual decor and custom-designed beds, plus flat-screens and free Wi-Fi. They also have separate living/dining areas, pull-out sofas and kitchenettes.Complimentary amenities include hot breakfast, evening appetizers and parking. There’s an on-site steakhouse, as well as a fitness center offering yoga classes, and an indoor pool. Other amenities include a business center and meeting space.
Things You Need to Know
- 5 min walk to Imaginarium of South Texas
- One of the few hotels in the area with room service
- Some guests complained about the air conditioning and others disliked the kitchenettes
- Guests praised the on-site restaurant
- Guests mentioned “shopping malls” 12 times
- The fitness center has free weights
- The hotel has a nightclub
- One of the few hotels in the area with an indoor pool
Feedback From Real Customers
Manuel Delgado
Horrible customer service, our first room was ADA bathroom, but was built wrong so all the water would drain out of the bathroom, under the door and into the sink/hallway of the suite When we complained, their solution was to give us more towels and a mop When we asked to get moved, they put us in a room where the water pressure was barley coming out of sink and shower, we had a toilette that wouldn’t flush and we had to fill up the ice bucket to flush the toilet because the tank wouldn’t fill
We had been driving for 12 hours so by 10:30 pm, we just wanted to sleep The carpets are dirty, we had an early morning appointment and their breakfast that was suppose to start at 6:30 didn’t start until almost 7 because another guest complained When I spoke with the manager, she said she couldn’t refund me, but would put points on my Hilton Rewards to use at my next stop Since we were driving further north, I agreed I spoke with the manager at 8:30 am, by 4 pm as I was arriving to my destination, she still hadn’t put any points on my rewards and when I would call to talk to her, they would tell me she was busy or in a meeting I could have paid $4900 for a cheap Motel room and had the same or maybe even a better experience I wanted to stay somewhere nice to relax and rest and this was a nightmare Horrible Customer Service And if someone wants to debate me from the hotel, please do I have video I would be happy to post of our room, the water pressure, the spilled coffee all over the floor near the elevators, and cockroaches near the kitchen PLEASE, tell me I am making this up soi can share these videos
Virginia Robles
Came to town for a quince Stayed here for two nights The rooms were somewhat clean, but they seriously needed some upgrading
The paint was chipping off the wall, the couches were dirty, and also seems like the TV does not have Netflix while the La Quinta down the street that our family stayed at for 56 bucks a night had Netflix and their carpets were even cleaner than the ES hotel The lobby seriously needs to be cleaned The carpets are so nasty! All dirty and grungy The food was meh Had better at other hotels that were cheaper Not enough seating in the breakfast area The workers were very nice though The chef had some left over pancakes and they offered them to my boyfriend and I since they ran out of the waffle batter Though being a Hilton Honors member is a joke in this hotel since all we were give are two water bottles in a cheap bag
Minnie Mouse
Can I give less than 1 star? No working internet, Given a password for premium guest…no internet still Coffee maker…did not work
Phones in the room(2) did not work Microwave, did not work Called the front desk from my cell phone to discuss all this…… receptionist…… did not know why any of these items did not work Obviously, Customer Service doesn’t work Simply put This Hotel DOES NOT WORK…if you are a human AVOID THIS HOTEL and avoid a whole lot that doe Not work
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10. Motel 6 Laredo, TX – Airport (2-star hotel)
- Address: 7124 Rosson Ln, Laredo, TX 78041
- Phone: (956) 568-0646
- Ratings: 4.1 (677 reviews) Very good
- Website : Motel 6 Laredo, TX – Airport
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: No-nonsense rooms, some with kitchenettes, plus an outdoor pool & complimentary Wi-Fi.
About this hotel
Off US-59 in an area with restaurants, this unassuming motel is 2 miles from both Laredo International Airport and Texas A&M International University.Straightforward rooms come with free Wi-Fi, flat-screen TVs and minifridges. Upgraded rooms add kitchenettes and/or sitting areas. Kids stay at no cost with an adult.There’s complimentary coffee in the lobby 24 hours. Other amenities include an outdoor pool and a coin-operated laundry. Parking is available.
Things You Need to Know
- 8 min walk to Arena Gun Club
- 5 min drive to Laredo International Airport
- Guests praised the friendly service
- Guests mentioned pools 25 times
Feedback From Real Customers
Hannah Maier
This place is great! There was a bit of a mix up with our room so they upgraded us due to the inconvenience The room smelled so clean and the beds were very clean In general, everything was clean and comfortable
Fantastic price for such a nice stay Very close to a lot of popular restaurants and bars 10/10 recommend for price, cleanliness, and location
Priscilla Garcia
As far as the room it was fine But the noise level is horrible There was men drinking outside with loud music to about midnight
I wascalled front desk was told there is a police officer on site but took forever Also you can hear every neighbor walking, talking, laughing If you want a good night sleep this ain’t it Spend a little more and go else where
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11. Courtyard by Marriott Laredo (3-star hotel)
- Address: 2410 Santa Ursula Ave, Laredo, TX 78040
- Phone: (956) 725-5555
- Ratings: 4.2 (695 reviews) Very good
- Website : Courtyard by Marriott Laredo
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern hotel with an outdoor pool & an American restaurant, plus free WiFi & parking.
About this hotel
This modern hotel off Interstate 35 is a block from Mexican-handicraft stores on San Bernardo Avenue, a 12-minute walk from Zacate Creek Linear Park and a 5.8-mile drive from Laredo International Airport.Contemporary rooms offer free WiFi and TVs, plus desks and coffeemakers. Some rooms feature living areas with pull-out sofas, as do suites, which also add minifridges.Social spaces include a living room-style lobby, an outdoor courtyard and an American restaurant serving Starbucks coffee. There’s also a business center and 1 meeting room. Other amenities include an outdoor pool and an exercise room, plus a free airport shuttle and parking.
Things You Need to Know
- 5 min drive to Laredo Water Museum
- 15 min drive to Laredo International Airport
- Guests praised the friendly service
- Guests mentioned lobbies 14 times
- Guests mentioned “Bistro” 12 times
- The fitness center has weight machines and elliptical machines
- One of the few hotels in the area with a bar
Feedback From Real Customers
NELSON VILLARROEL
Juan Cruz, the gentleman who works at the restaurant was excellent I stayed at the hotel for a few weeks and he took care of my daily salads Great cook
Great customer service Make sure you tip him Based on my research of hotel’s wages in the area, they are not goodThe front desk people were very nice too as well as the super nice cleaning staffI also complimented the night shift security guard I usually left for work at around 415 am and I always saw the man patrolling the parking lot and walking around the common grounds
Kaylie Nessen
The only good thing about this hotel was the staff They were very kind and helpfulThe hotel itself was absolutely disgusting
It was humid and it smelled like mildew Initially I was giving a room on the ground floor which had a sliding door to outside The lock on the door was broken so I did not feel safe staying there The room was also musty and gross so I was hoping this was just a bad one The staff moved me without an issue but the room I was given was even worse I felt safer so my biggest concern was addressed, but the room smelled so bad it gave me a headache I would be shocked if there wasn’t mold in this hotel I felt so nasty after staying there I just wanted to shower but there was absolutely no hot water From start to finish this was a horrible hotel and I would never recommend it!
Matty Speights
Very nice hotel, but exceptional for one particular reason: Kevin M This gentleman checked my group in for our four night stay, and each time I’ve entered or exited the hotel, he’s greeted me by name (“Mr Speights”–even pronounces it correctly); I have also observed that he treats other guests quite courteously
This five-star service reflects great credit upon himself, this hotel and the Marriott chain such actions build loyal customers Thank you Kevin!
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