17 Best 5 star hotels in Lauderhill, FL (2022)

Cynthia Mcclure

This was a great hotel stay! We really enjoyed the beautiful 2 Queen suite which was very spacious It had huge TVs which was great for watching the NFL playoff games We enjoyed the rooftop bar and pool area, as we were here to celebrate a birthday

The front desk team were very accommodating especially Allen and Terrell Although we did not use valet service, the valet team very polite and engaging in conversation especially Rowan We’ll definitely be back!!

Sherray Utley

The whole experience was terrible I checked out early and was unable to even complete my stay there because the experience was just that horrible The hotel staff were not hospitable and not what I am accustomed to experiencing from the Marriott brand

The room smelled bad Our concerns about the smell were not adequately addressed The first night they stated they could only clean the room but they were unable to move us to a comparable room since they were at capacity for the night The next day the hotel staff said that they would need to do an assessment of the room before moving Ridiculous! They then say they still are unable to move us and offered to clean the room again, which I was not interested in then having to stay in the same room where they are spraying with tons of cleaning products, also while our luggage is still in the room The manager followed up later on that day Finally, the manager told us that they would move us to another room on the same floor The manager stated she would leave a note with the front desk staff However, the communication between the managers and the front staff was horrible Once we were packed and were ready to move to the different room the front desk staff acted as if they had no idea what we were referring to They said they had no comparable rooms available I asked to speak with the manager and they advised they already left for the night Eventually, they “magically” found us a comparable room, but it wasn’t on the same floor as they promised Actually, the new room was now on the lower third level close to the highway, where we can hear the highway traffic all night long I imagine this wouldn’t have been an issue if the hotel had double pane windows The next morning we speak to the manager of the hotel and he is condescending, ignores our concern, and makes tons of excuses instead of apologizing for the many inconveniences we experienced during our stay After that encounter, I checked out early I moved to a full service Marriott hotel in the area And the experience was night and day I received much better treatment after moving to another hotel This Courtyard location needs to ensure they are adequately cleaning their rooms, especially if they are a pet friendly hotel But most of all, they need to learn to treat their customers with respect As a Marriott Gold elite member I’ve never experienced this type of treatment and horrible customer service I would never recommend staying at this hotel

Eric Gotham

This has been a pleasant surprise  For the price, I was expecting something a little more aged but it looks brand new   Even though its new,  the staff really knows what they’re doing – all very pleasant, busy, kind, etc

  Rooms are clean and spacious with large windows and televisions  Modern lighting controls and plenty of charging ports The lobby is contemporary, yet inviting It has a convenient little “store” for snacks and drinks  The restaurant, coffee shop and bar on the lobby level are OK – kinda the only thing that’s missed the mark Dinner is far better than breakfast The food portions are small and quality is so so (it’s a hotel, I get it) The real bummer is they say it’s not part of the hotel, so you cannot charge your room for meals or drinks  Same with the roof top bar