5 star hotels in Laurel, VA

1. Drury Plaza Hotel Richmond (3-star hotel)

About this hotel

Set adjacent to a commercial plaza off I-64, this informal hotel is 11 miles from Virginia Museum of Fine Arts, 8 miles from Lewis Ginter Botanical Garden and 3 miles from Deep Run Park & Recreation Center.Straightforward rooms feature free Wi-Fi, flat-screen TVs and sitting areas, as well as microwaves, minifridges and coffeemakers. Suites add wet bars, and living rooms with sofabeds.Breakfast, parking and happy hours are complimentary. Other amenities include a restaurant/bar, an indoor/outdoor pool and a hot tub, plus a 24-hour fitness center and a homey lobby sitting area. There’s 6,598 sq ft of meeting and event space.

Things You Need to Know

  • Guests praised the clean rooms
  • 18 min drive to Lewis Ginter Botanical Garden
  • Guests praised the service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Leonard Domyan

Best hotel I’ve stayed in My wife and I could not have been happier Quiet rooms, well equipped, outstanding staff – everyone we met was super friendly, including the maintenance staff! Great breakfast, and the hotel offers a free dinner experience as well as drinks

The entire atmosphere made our stay so enjoyable We shall return!

Teresa Gunter

Exceptionally pleasant check-in with a personable young man who I can only identify as a student at Liberty UniversityFull disclosure: I was more than taken aback and worried about the safety of our vehicle and a quiet night due to people hanging around at the back entrance drinking and smoking the intoxicating stuff and who repeatedly yelled at us until we acknowledged themOnce inside, the din of children at a pool party also had me worried because sometimes those parties continue late into the night in guest rooms

Not to worry Our hall was quiet Our room was quiet and restful Most important—the room and linens were sparkling clean!! We slept well and enjoyed a hearty breakfast included with our room When I requested a late check out, the staffer was more than agreeable

Tekenia G

I started going to this hotel chain in Charlotte, NC I have always had an awesome experience there So for my birthday this year I decided to stay at the Richmond location!!! All I can say is wow!!! This location was even better

Staff was so nice and helpful Breakfast was great Hotel was clean and beautiful Well worth the money I paid Only thing I got a picture of was breakfast…but I promise you, you won’t be disappointed!!! Richmond Drury I will be back!

2. SpringHill Suites by Marriott Richmond North/Glen Allen (3-star hotel)

About this hotel

This unpretentious all-suite hotel is 2 miles from the Virginia Randolph Museum, 4 miles from Lewis Ginter Botanical Garden and 5 miles from Meadow Farm Museum.Down-to-earth suites offer complimentary Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, plus minifridges, microwaves, and tea and coffeemaking equipment.Freebies include breakfast and parking. Other amenities consist of a gym, an indoor pool and a hot tub, plus coin-operated laundry facilities and a convenience shop.

Things You Need to Know

  • 10 min drive to Lewis Ginter Botanical Garden
  • Guests liked the professional, friendly service
  • Some guests disliked the furniture and the kitchenettes
  • Some guests complained about the beds
  • Some guests disliked the bathrooms
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Kala Paul

I love this hotel! My stay was very luxurious, clean and every amenity was available for use The room itself was decorated very well and very functional for working and relaxing I love that there’s an indoor pool and jacuzzi and access to a washer/dryer to wash my clothes during my visit

I was able to use the computer to print with great ease Hot breakfast was available, but my only suggestion to offer other meat options other the pork and having a small amount of vegan cheese available upon request I was very limited to what I could eat to ensure a hearty meal because the main options were pork

Amber S.

Stayed for the weekend, Friday night to Sunday Greeted with a smile and staff was very helpful Was allowed to change rooms upon arrival then previously booked (2 beds not available when booked)

Enjoyed the breakfast but beware coffee was very hot Hotel was clean and comfortable, worth the money Blankets on bed were a little light, if your cold natured I recommend bringing a blanket My friend and I did not get to enjoy the pool or hot tub due to hours Wish it was open a little later, maybe 10p to 11p for Adults only It would be nice to relax in hot tub after spending the day exploring And pool/hot tub were closed on Sunday which was a bummer because we wanted to use hot tub before checking out since check out is 12 pm (which was great) It’s near many local restaurants and bars so we loved its convenient location Definitely would recommend

Chad Desorcie

We stayed here 4/4-4/5 2022 I would recommend this place to to anyone that would love to kick back and relax go for a swim or maybe use the hot tub The room was big with everything you could ask for Was trying to hook up Xbox for the kids and they sent maintenance right up and he took care of it

Great job Breakfast was great and place was clean Great job to All of you that make this happen keep up the great work We will be back

3. Embassy Suites by Hilton Richmond (3-star hotel)

About this hotel

Located in the West End, this upscale all-suite hotel with an 8-story atrium is 3 miles from the University of Richmond.The modern suites come with free Wi-Fi, separate living rooms, pull-out sofas and kitchenettes, plus flat-screen TVs. Some offer conference tables and/or extra bedrooms.Complimentary amenities include made-to-order breakfast, regular evening socials and parking. A sleek restaurant in the airy atrium serves American fare. There’s an indoor pool, a 24/7 fitness center, a hot tub and a sauna, plus a business center and 10,000 sq ft of meeting space.

Things You Need to Know

  • 9 min drive to Lewis Ginter Botanical Garden
  • One of the few hotels in the area with room service
  • Some guests complained about the air conditioning
  • Some guests disliked the unclean bathrooms and others complained about the showers
  • Guests praised the sleek restaurant
  • Guests mentioned “omelettes” 25 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Heather Donahue

This is the second hotel stay I’ve had in the Richmond area (previously stayed at the graduate) and for the price, I must say this is the better pick It’s a quick drive into downtown Richmond, the immediate area did not feel threatening for two woman travelers and the hotel is well maintained and cleanIt is atrium style so I will say you can hear the lobby and bar area but honestly it wasn’t too loud as to be an issue

We got the two bedroom with the pullout and it was perfect for our situation The pullout was nothing fancy but I wouldn’t say it was uncomfortable by any means The bathroom is quite small but did not pose an issue to us Having a door between the two bedrooms was perfect for privacy and both rooms were quite largeThe lobby was great and even offered a nightly snack, we didn’t partake but I believe it was things like a vegetable and meat and cheese tray Contrary to other reviews there is definitely a bar, pictured belowMy only issue and one that definitely could have been avoided with a question on my part was the deposit being the same price as the the entire stay so you’re essentially having double your funds unavailable at once Not an issue for everyone but definitely something to ask about or keep in mindThe front desk staff was very friendly and helpful although the housekeeping staff did knock multiple times one morning when we had a do not disturb sign on the doorOverall I recommend this hotel and I would stay again next time I’m in town

Leslie Theodorakakos

First I would say the front desk staff was very nice…always smiled and greeted us The breakfast was also very nice We were in town for a graduation and it was Mother’s Day weekend, so the hotel was crowded and VERY noisy on Saturday night

We went to graduation on Sunday and when we returned, our room had not been cleaned When I called the front desk for towels and coffee on Monday morning I was told that, since the start of the pandemic, rooms have not been cleaned daily because staff shortages I understand, but there are no signs in the room letting guests know The rooms are comfortable but quite outdated No bottled water was provided and only shampoo and conditioner as far as toiletries were provided The bathrooms are extremely small For the price we paid, I wouldn’t recommend the hotel nor would I stay again


I read several reviews and decided to stay here to see how it was Overall experience was EXCELLENT I would definitely stay here again

Jason the guy who checked us in went above and beyond They even started up the two free drinks at 530pm Indoor pool was fantastic Continental Breakfast was AMAZING Even though its a fancy hotel, I think to go plates for breakfast would be great

4. Hyatt House Richmond / Short Pump (3-star hotel)

About this hotel

Off I-64, this contemporary hotel is 4 miles from Deep Run Park and 9 miles from the University of Richmond.The modern rooms feature free Wi-Fi, flat-screen TVs and work areas, as well as microwaves and minifridges. Upgraded rooms provide pull-out sofas. Suites include separate living areas and fully equipped kitchens.Parking and breakfast are complimentary. Additional amenities include an outdoor pool and a fitness room, plus a bar and a 24/7 market.

Things You Need to Know

  • Guests praised the large rooms
  • 12 min drive to Deep Run Park
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests mentioned lobbies 13 times
  • Guests mentioned “shopping malls” 58 times

Feedback From Real Customers


Perfect location if you want minimal driving to the best restaurants and shops in town We celebrated our anniversary this summer and one of the hotel employees, Bianca, did a really great job with an early check in request we had despite how busy they were There were three wedding parties on our anniversary weekend and she was working the desk alone which was really impressive

The corner tub suites are absolutely divine and worth itBe aware (I can’t find it on the website) that they do charge a $50 extra deposit per night (if you book 2 nights, they’ll charge you one deposit, but if you book 1 night in 1 hotel room and decide to spend another night in an upgraded/different room, they will charge you $50 twice) However much they charge though will be refunded within a week or so which was good news

Bob T. (SienaMan88)

Hotel centrally located Room w king bed was ultra clean, modern, and spacious Huge lobby with plenty of couches, tables, and chairs – perfect if you have visitors and need a place to hang out

Lobby also has a bar off to side with TVOnly complaint was the coffee and tea table in the lobby was not kept stocked and refilled But every other amenity great

Hana Cyan

We stayed here years ago We had such a great experience that we came back to town and wanted to stay here again The hotel is in such a great location

It’s very clean, Has a free breakfast, free parking, and a customer service has been nothing but exceptional I highly recommend this hotel They do have food and what looks like a bar I haven’t been able to go there yet but it looks very well-maintained and clean I just found out they won’t have a pool anymore That is so disappointing but they will be making it into a nice outdoor area they said

5. Virginia Crossings Hotel & Conference Center, Tapestry Collection by Hilton (4-star hotel)

About this hotel

Set on 20 acres, this upscale hotel is a 7-minute walk from The Crossings Golf Course and 5 miles from the Lewis Ginter Botanical Garden.The sophisticated rooms have free WiFi, iPod docks and flat-screen TVs, as well as coffeemakers; some have minifridges. Suites add separate living areas, whirlpool tubs and wet bars.There’s an informal lounge bar, and a restaurant with Civil War-era decor and a fireplace, which serves seasonal cuisine. Other amenities include an outdoor pool and hot tub, and a fitness center, in addition to a business center and 28,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 11 min drive to Lewis Ginter Botanical Garden
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned “tunnels” 24 times
  • Guests praised the grounds
  • The hotel has a nightclub

Feedback From Real Customers

George Gamotta

Stayed here for a few nights over Thanksgiving It was fine Not great

Not bad Just fine The rooms we had were good Clean, comfy and nothing to complain about The facility itself? It’s tired It’s like the conference center that time forgot about Brick sidewalks settling too far, creating uneven paths Weeds in the landscaping beds Wallpaper nicked and ripped in the hallways Any of these crucial things? No, not at all But just not as a pleasant as other places Perhaps the prices (which are good) reflect that? In summary, the Burger King cup in the picture was there, on the post in the parking lot, the entire time we were there No staff thought to remove it and throw it in the trash/recycling I think that’s a testament to the place A fine place but the details are overlookedThat all being said, it’s a good value and I will being staying there again because I’m OK with the flaws Others might not be and should know in advance

Linda R

The Hotel is outside the city of Richmond but just a short drive The hotel buildings and grounds are very charming

All the wait staff were wonderful and very accommodating to your needs The food for breakfast which was included with our stay was very good Plenty of choices to choose from on the buffet Dinner in the Tavern was very good too Everything was freshly made

Donna Rodocker

Recently stayed at the Virginia Crossing Hotel The hotel is under some renovations as with any construction project there are nuances that are part of the project so because of that the hotel itself rates a ⭐️⭐️⭐️However, the staff at Virginia Crossing Hotel are the real gem of the hotel

They are fantastic! Seriously, I have not met a kinder, friendlier, and hospitable group of people I did not take all staff members names but, Tamara, Dakota, Katie, Carla, Taylor, Selene, and so many others that I didn’t get their name are truly of a servant heart! ✝️⭐️They wanted to truly take care of me and even exceed expectations! Oh my gosh, I love them! And because of this the hotel gets ⭐️⭐️⭐️⭐️⭐️The hotel is very close to many things one would frequent in their own town like gas, grocery store, fast food, and nail salons, etc So if you left home without ityou could find what your needing within a mile of the hotelBlessings & safe travels 💫

6. Graduate Richmond (4-star hotel)

  • Address: 301 W Franklin St, Richmond, VA 23220
  • Phone: (804) 644-9871
  • Ratings: 4.1 (1151 reviews) Very good
  • Website : Graduate Richmond
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Hip, mid-century modern hotel featuring plush rooms & suites, plus a cafe/bar & a rooftop pool.

About this hotel

On a tree-lined street in the historic Monroe Ward, this trendy hotel with mid-century modern decor has accents inspired by local tennis great Arthur Ashe. It’s 9 minutes on foot from Virginia Commonwealth University and 10 miles from Richmond International Airport.Plush rooms offer free Wi-Fi, flat-screens, iPod/iPhone docks and coffeemakers. Upgraded rooms add sitting areas; some have sofabeds. The 1-and 2-bedroom suites offer separate living spaces; some include bunk beds.Loaner bikes are included. Other amenities consist of a lobby cafe/bar, a seasonal rooftop pool and beer garden, and a 24/7 gym. Breakfast and parking are offered (fee).

Things You Need to Know

  • Walking distance to 1708 Gallery and Institute for Contemporary Art at VCU
  • Some guests complained about the kitchenettes and the air conditioning
  • Some guests complained about the bathrooms
  • Guests praised the restaurant
  • Guests mentioned game rooms 12 times
  • Guests liked the lobby
  • Guests praised the views

Feedback From Real Customers

Allison Xanthopoulos

Great location, walkable to restaurants and stores Super cute, updated but kitschy feel to this old building The decor is super cute

Fun bar area, and the rooftop pool is perfect for lounging although you may need to fight someone for an actual lounge chair! Also I wish the walkway between the pool and rooftop car was actually usable but it was locked Rooms are cute, bathroom is absolutely tiny, as in, only one person can even fit at a time but also cute

Takiyah Brown

We checked into Graduate Richmond on 8/4/22 to attend a Conference Upon checking in and arriving to the room, we knew it was not going to be the greatest experience The carpet was filthy, the shower curtain had stains and the room just looked old and dated

We cleaned the room ourselves because it appears as if housekeeping was lacking All of the furniture in the room was completely dated and it was just dusty The building appeared completely dated We figured we would be there for only 3 nights, so we attempted to make the best of it Our party had headaches after the first nights stay which leads us to 8/5/22 Our party had headaches all day long When we returned to our room the night of 8/5/22, our carpet was completely wet We all woke up again on 8/6/22 with headaches and it was just unbearable the night of 8/7/22, so we called the front desk to inform Nicole that someone in our party was really sick and we needed to check out a day early Nicole’s response was that we would still be responsible for the cost of the stay No offer to solve the issue, switch rooms or anything So we loaded up and went downstairs to check out I asked Nicole if there was an issue with mold in the hotel and she then stated that she would send an engineer up to our room to inspect It was only after I mentioned mold, Nicole mentioned possibly finding a replacement room disregarding a person in our party was really sick Nicole mentioned that someone would be in touch? Please be mindful of some of these issues mentioned before booking here The hotel hallways are not clean, the carpet is in need of replacement and it smells bad As of this time, no resolve

Hannah Peters

I booked this hotel during the $30 deal and I definitely would not go at the normal prices When we arrived, it took about 30 minutes to get checked in We had to wait for the desk attendant to find a room

The room looked nice when we came in but we soon found there was no way to adjust the thermostat on the wall and the one under the window sill didn’t work well at all There were beads like from a kids necklace and sequins all over the carpet as well as a discarded sock It seemed like it hadn’t been vacuumed The beds were nice and comfyWe also had only three towels and no hand towels or washcloths in a room with two queen beds The soaps on the shower wall, one was missing a spout and was moldy insideWe went up to the pool which was fairly small and a guest was cleaning it out with the net because it was so dirty There were also no chairs! There was one lounge chair and two tables All of which were taken (some of which occupied by employees) There was plenty of space for more chairs there just weren’t any A kid ended up offering us his chair and some people who came after ended up just laying towels on the groundThe game room was fun but most of the games were broken or missing pieces If we had payed any more than we had, I would’ve been mad

7. Richmond Marriott Short Pump (3-star hotel)

About this hotel

This relaxed, modern hotel is 3 miles from Short Pump Town Center, 9.2 miles from Lewis Ginter Botanical Garden and 12 miles from the Richmond International Raceway.Streamlined rooms have free Wi-Fi, flat-screen TVs, desks and coffeemakers. Suites add separate living areas. Upgraded quarters have access to a lounge with complimentary continental breakfast and evening appetizers.There’s an airy restaurant and a contemporary lobby bourbon bar, as well as an indoor pool and a 24/7 fitness center. Other amenities include 9 meeting rooms, a business center and complimentary parking.

Things You Need to Know

  • 15 min drive to Joseph Bryan Park
  • One of the few hotels in the area with room service
  • Some guests complained about the kitchenettes and the beds
  • Guests liked the airy restaurant
  • The fitness center has weight machines
  • Guests praised the nightlife
  • Guests praised the indoor pool
  • Guests praised the contemporary bar

Feedback From Real Customers

Dani Vaughan

I got married here 4 years ago today and when I say it was the most wonderful experience of my life I’m not exaggerating The staff was absolutely amazing and there isn’t one detail about my wedding or reception that I would change I relive this day with my family and friends all the time and to this day I get compliments on my wedding the location how accommodating the staff was and how wonderful and clean the entire hotel was

Everyone I worked with there was extremely professional and friendly And the Fragrance the minute you walk in is amazing and it’s all over the hotel Most of my guest spent the night and enjoyed their stay My husband and I had such a marvelous experience that we went back for our first anniversary and plan to book again next year for our 5th wedding anniversary You will not be disappointed if you decide to stay a night, a weekend or make a lifetime memory! Thank you indefinitely to the Marriott Short Pump staff! I am forever grateful!

Megan Rush

This was nastiest Marriott I have ever stayed inWhen we walked in the hotel room it was so hot the ac was on 60 in the room already set to that before we came in and it was so hot but I’m pretty sure the ac was broken in the entire building So walking into the room all the lights in there where extremely dull and dark could not get any bright light

The room smelled musty and unclean The couch in the room was tears and rips and stains all over it The towels where so old and gross that there seriously ripping in half it was like paper The wall paper was ripped and stained all over the room I felt like I was in a motel not a high end Marriott I would never ever stay here again Not up to the Marriott standards for a hotel More like a remodel that ran out of money If I did not check in at midnight I would have gone somewhere else but it was way to late and I was way to tired

Jeff Glancy

Terrible experience We had to change rooms because the bed was so bad in the first room Also we booked online with rewards points and they double charged us and also charged the card we put on file for incidentals for the nights we already paid for

We have called 10 different times and each time they acknowledged the double charge and told us we would be refunded It has now been 3 months and no refund We had to dispute the charge with our credit card company and have provided proof of the double charge and they are fighting the charge back This also happened to another couple in our group We feel like this hotel is committing fraud Do not stay here

8. Quirk Hotel Richmond (4-star hotel)

  • Address: 201 W Broad St, Richmond, VA 23220
  • Phone: (804) 340-6040
  • Ratings: 4.4 (955 reviews) Very good
  • Website : Quirk Hotel Richmond
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Chic rooms & suites in a former department store, featuring a rooftop bar, dining & an art gallery.

About this hotel

Set in a former circa-1916 department store in downtown, this upscale boutique hotel is 2 miles from the Virginia Museum of Fine Arts.Featuring period hardwood floors, contemporary artwork and recycled furniture, the streamlined rooms have minibars, free Wi-Fi and flat-screen TVs, as well as coffeemakers. Upgraded rooms add floor-to-ceiling windows, while suites include living rooms; some are bi-level with loft bedrooms. Room service is available.There’s a cafe, a rooftop bar, and a trendy restaurant/bar with vaulted ceilings. Other amenities include a gym, an art gallery, a patio and a courtyard. Valet parking and rental bikes are available.

Things You Need to Know

  • The rooms have minibars
  • Walking distance to 1708 Gallery and Institute for Contemporary Art at VCU
  • Guests liked the service
  • Guests praised the trendy restaurant
  • Guests liked the architecture and praised the lobby
  • Guests praised the breakfast
  • The fitness center has weight machines

Feedback From Real Customers

aj mageo

We planned to celebrate with friends and decided to lodge here per a recommendation Our party of 6 (3 rooms) stayed three nights The valet team was kind, informative, and efficient

The checkin staff was thorough We had an issue with our room and the manager assisted us with a room change The rooms were clean, the penthouse level rooms offered spectacular views, and the hotel is quirky The lounge level bartender staff recognized us and greeted us, even when we were not stopping in for a drink Our only problem was that we were constantly being stopped and asked if we had reservations to access the rooftop Numerous individuals walked into the hotel, however; upon observation, we were the only group stopped when entering the side door or getting off the rooftop elevatorI recommend this hotel because it is a beautiful building In fact it’s the first fire containing/fire proof building in Richmond I hope that the staff’s keen awareness to minority groups was just a fluke

Tanisha Morgan

This hotel is adorable and perfectly named! So much pink it should be nauseating but it is not The decor is welcoming and refreshing and the rooms are nice Our king room was ready and clean when we arrived

The lobby bar has good hours There is a small gym on the lower levelValet parking only – $25 per night

Sarah JaQuay

It’s a quaint hotel It’s old school with some modern designs What I didn’t like about the hotel is that there are wood floors in the rooms as well as outside of the rooms and at night the noise from people walking in the halls sounded like they were walking inside of your room

The floor creaked and squeaked all night and it’s jarring to sleep thinking someone is walking in your room The staff was incredibly friendly and welcoming I ordered food and wasn’t impressed at all It’s like when people try to do to much and ruin the entire meal It was just a salad that they ended up ruining It’s located in the perfect place A lot of restaurants surrounding that are in walking distance There is Valet parking The rooms are spacious Staff was very attentive The bed was comfortable

9. Residence Inn by Marriott Richmond Midtown/Glenside (3-star hotel)

About this hotel

Set a mile from Interstate 64, this informal all-suite hotel is 3 miles from the University of Richmond and 7 miles from the Virginia Museum of Fine Arts.Streamlined suites include Wi-Fi, flat-screen TVs and pull-out sofas, as well as kitchenettes with dishwashers. The 1-bedroom suites feature separate living rooms.Amenities include an indoor pool and a gym, in addition to a bar. Breakfast, parking and electric charging stations are available.

Things You Need to Know

  • Guests praised the clean rooms
  • 8 min drive to Lewis Ginter Botanical Garden
  • Guests praised the friendly service
  • Guests liked the restaurant
  • The fitness center has weight machines
  • The hotel has a game room
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Terry Jones

A newer hotel that opened during the pandemic still has a new feel Open parking, nice staff, clean and fresh Evening the stairwells are fresh and clean with soft carpet

One bedroom suite is a great choice, with plenty of room and is very comfy I wish the fridge had ice makers, especially because the ice maker on the 3rd floor was broken during my entire stay However, the appliances are full size The staff is very friendly Comfy bed, very nice fitness center with plenty of equipment for a hotel of this size, the towels are still newer and soft The breakfast is hit or miss Some days it’s eggs and sausage, other days they have wrapped breakfast sandwiches There are a few restaurants close by, both sit-down and fast food

A.K. Walker

I loved my experience here My room had everything I needed (Sink, stove, appliances) It made me feel at home

The coolest amenities I seen was the basketball court and stainless steel outdoor grillsMorning breakfast is always a plus They provided everything I needed and the food was flavorfulI liked the design and setup of my room so much, I had to record it This is a memory I surely want to remember Google should allow us to post videoMy only reason for rating the service 4 of 5 is because there was an extended time where the host was not at the deskI most certainly will book my next stay at the Residence Inn by MarriottI’d suggest you do too It’s worth it

Beverly Ochs

My husband and I stayed for a month, with our dog, while waiting to move into our new house Our suite with mini kitchen was perfect! Everything was cleaned on a regular basis The daily breakfast was wonderful

But, best of all was the staff! We only had two minor problems the whole time and they were rectified swiftly The staff was super friendly and kind

10. Aloft Richmond West Short Pump (3-star hotel)

About this hotel

Set in the West Broad Village lifestyle center, this contemporary hotel off I-64 is 8 miles from the University of Richmond and 14 miles from Downtown Richmond.Modern rooms have free Wi-Fi and flat-screen TVs, plus wet bars, minifridges and coffeemakers. Bathrooms feature walk-in showers and designer toiletries.Parking is complimentary. There’s a trendy bar with live entertainment, a colorful lounge with a pool table, and a 24/7 pantry. Additional amenities include an indoor pool, a 24-hour fitness center, a business center and a meeting room.

Things You Need to Know

  • Guests praised the beds
  • 13 min drive to Joseph Bryan Park
  • Some guests complained about the kitchenettes and the air conditioning
  • Some guests disliked the bathrooms
  • Guests mentioned the service is friendly
  • The hotel has a concierge
  • Guests mentioned “dogs” 18 times
  • Guests praised the indoor pool

Feedback From Real Customers

Julee Martin

I am SO impressed with our stay here I picked Aloft because I was staying with my dog and I would definitely choose to stay here again First of all the staff was so friendly, accommodating, and helpful

The room was clean and a great size with spaces to get work done! It was so easy to park the car in the garage (and free) Last but not least the location was awesome Right outside the hotel is green space and a dog waste station There are a ton of restaurants to walk to or to just get exercise since it is in a mixed use community We LOVED our stay here!!

Kennedy Pino

When my family and I arrived at our hotel, we were quickly checked in and given a room When we went up to the room, it was still dirty from the previous guest We immediately returned to the front desk and reported what happened

There was no apology for the inconvenience but, we did quickly receive a key for another room Unfortunately the breakfast supplied by the hotel was quite expensive! A single banana was $125 and small cup of oatmeal was $350 My family requested more towels the second night of our visit and the staff reported they did not have any clean towels to give us In the morning, around 6:30am, we went back to the front desk in hopes to receive fresh towels but, staff explained they would not have any clean towels until 9:00am I would not recommend staying in this area with young children as the hotel and close by restaurants play loud music at night that can be heard from even the top floor Nice workout facility!

willam gowen

I’ve stayed before and I like the hotel, however when the reservation is paid for in advance and I arrive to check in only to get charged almost the identical amount of reservation(5 dollars less) for “incidentals” which are usually a $50 charge, even the front desk employee said so, when I ask him about it and show the amount being charged he’s just dumbfoundedNormally this wouldn’t have been such an issue but this money is well was for my daughters birthday party tomorrowShould this incompetence affect my daughters birthday this will be my last stay and will never be recommending this hotel

11. The Commonwealth (3-star hotel)

  • Address: 901 Bank St, Richmond, VA 23219
  • Phone: (804) 343-7300
  • Ratings: 4.5 (362 reviews) Excellent
  • Website : The Commonwealth
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Relaxed hotel offering simple suites with free Wi-Fi & fridges, plus meeting space, a gym & a cafe.

About this hotel

A 5-minute walk from the Virginia State Capitol, this all-suite hotel is a 15-minute walk from the Greater Richmond Convention Center and a 12-minute walk from the American Civil War Museum.The unfussy suites offer microwaves, fridges and coffeemakers, as well as free Wi-Fi, work desks, TVs with cable channels and bathrooms with bidets.A casual cafe serves lunch and dinner, and amenities include a fitness center with a dry sauna, plus meeting and event space. Valet parking is available for a fee.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • Guests mentioned the bathrooms are unclean
  • Walking distance to the Virginia State Capitol and the Governor’s Mansion
  • 17 min drive to Richmond International Airport
  • Guests praised the friendly, professional service
  • Guests mentioned “suites” 35 times

Feedback From Real Customers

Ron H

Not sure what i liked more, the place, the room or the stuffSuch a nice place to stayGot there for one night, the front desk lady was super helpful and placed us in a high floor room with amazing city view

The valet service is super efficient and help us get things from the car three timesAt the bar, the bartender was very creative, but also managed to serve us with a refreshing and on spot old fashionAll their recommendations were just on pointThe room, actually, suit we got was so nice, from the spacious living room, the extra nice bedroom with city views, the shower was so nice and welcomingThe stay was just a pleasure

Sean Sullivan

The staff and property were amazing I stayed for one night and then came back a few days later to stay 3 nights and it was awesome Sarah was an awesome bartender who gave me great recommendations on where to go in the city

Mark was the nicest and most attentive valet there is Jessica was always checking in to see if I was in need of anything The rest of the staff that I did not catch their names were extremely warm and friendly Top notch service and amenities, will definitely be staying here again when I am back in town for business

Brenda Jackson

Awesome experience Staff was great at all levels but valet parking attendants were even greater Rooms are fantastic, large spacious and up to date

Excellent location and safe to walk and run Elevators are small but everything else makes up for it Not convenient to public transportation but only a short walk or drive to restaurants, quaint shops and the convention center Loved it

12. The Westin Richmond (4-star hotel)

  • Address: 6631 W Broad St, Richmond, VA 23230
  • Phone: (804) 282-8444
  • Ratings: 4.4 (1227 reviews) Very good
  • Website : The Westin Richmond
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Upscale hotel with a sleek restaurant, a bar & an indoor pool, plus free Wi-Fi & parking.

About this hotel

Off I-64 and 3 miles from the University of Richmond, this modern, upscale hotel is 6 miles from the Virginia Museum of Fine Arts.Polished rooms have flat-screen TVs, desks, coffeemakers and free Wi-Fi. Suites add separate living areas. Upgraded rooms and suites come with access to a lounge serving complimentary breakfast and evening snacks. Room service is available 24/7.Parking is free. There’s a lounge bar and a sleek restaurant, as well as a 24-hour fitness center, an indoor pool and a whirlpool tub. Other amenities include a 24-hour business center and meeting rooms.

Things You Need to Know

  • 11 min drive to Lewis Ginter Botanical Garden
  • One of the few hotels in the area with 24-hr room service
  • Some guests complained about the kitchenettes
  • Guests praised the sleek restaurant
  • Guests mentioned lobbies 36 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Gloria Rosario Wallace

We had a wonderful time with our family Lovely rooms with lots of space to stretch out after a long day in the car We had a late lunch in the hotel restaurant and felt really safe in the large, well ventilated space

We had dinner in our room since it was a bit more crowded by then Though there are other places nearby to eat, the food in-house was excellent with several really good vegan options The staff was incredible, there was always someone to ask a question of, we requested extra linens and received them immediately The market by the front desk was also very convenient for last minute things When I went to load up the car before sunrise, there was security personnel in the lobby which made me feel safer about being outside alone in the dark Our only critique is that our room had a door to connect it to the adjacent room We heard some loud talking /laughing late at night It was very minor and it seems if you are close to the door your neighbor will hear you

Dr. Rosie Ann Riley

This is a must stay!! If I had more time I would have booked extra nights! The hotel is simply beautiful and the staff is super friendly I met and spoke with a manager (Mr Matt) , dishwasher (Mr

Tim) , clerk (Mr Phil) and server (Ms Brittney) all in 1 day and every last person was very kind and professionalI didn’t have opportunity to see pool or workout area but rest assured you will not be disappointed with your stay at this hotel It’s somewhat secluded BUT you are close to restaurants etcThey were having a wedding when I arrived As a titanium member I was able to go to club on 7th floor for cocktails ($5 each) and breakfast the next morningI highly recommend staying at this hotel!!! The photos online are an exact representation of what to expect!!!

Lamont Ross427

Did not rate the rooms because we have not stayed there But the 1st impression was wonderful, we went to see if we can see the place We are looking for a place to have our wedding reception, the Manager took time to show myself & wife the facility & he explained that he had his wedding there

Great 1st impression, so we are thinking about hosting our wedding reception there Really nice

13. The Jefferson Hotel (5-star hotel)

  • Address: 101 W Franklin St, Richmond, VA 23220
  • Phone: (804) 788-8000
  • Ratings: 4.8 (2708 reviews) Excellent
  • Website : The Jefferson Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Opulent beaux arts hotel with traditional rooms, an indoor pool & multiple dining options.

About this hotel

Opened in 1895, this grand hotel designed in the beaux arts style is 7 minutes’ walk from Monroe Park and 1 mile from the James River.The traditional rooms feature marble bathrooms, flat-screens, free Wi-Fi (limited) and desks. Upgraded rooms add soaking tubs and reproduction antiques. Suites add living areas; some come with kitchenettes or whirlpool tubs.There’s an upscale restaurant, plus a casual bistro. A rotunda lobby features a coffee shop, a gift store and florist. Other amenities include an indoor pool, a fitness center, a spa and a business center. There’s meeting and event space. Loaner bikes and area shuttle service are available.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • Guests praised the bathrooms
  • Walking distance to Preservation Virginia and 1708 Gallery
  • Guests praised the friendly service
  • Guests liked “brunch”, mentioned 163 times in reviews
  • Guests praised the architecture
  • Guests praised the breakfast

Feedback From Real Customers

Zac Cassel

The hotel shines like a jewel in the heart of Richmond I thought the opulence of the entryway, along with the small museum showcasing the history of the building were well worth the lookWe came in for tea which we reserved 4 months in advance for Valentine’s weekend

The tea was pleasant and the ambiance was particularly upscale Wait staff wear masks which was appreciated! We were told that wait staff isn’t allowed to take pictures, the hostess also declined No problem The dill and cucumber sandwich didn’t really feature any dill and was watery The spinach tomato wrap was dry and cakes were pretty basic The sandwiches with ham were afterthoughts, why not add a mustard on that? You nailed the chicken salad and the savory scones were fantastic We were told that everything is made in house which I can see, but the execution on the sandwiches needs work 3/5

M Phillips

The afternoon chocolate tea was amazing Plenty of food for two people and a great selection of tasty treats Our waiter was very attentive and answered all of our questions

I received a special treat for my birthday, which was a surprise The hotel is gorgeous and they have lots of antiques and memorabilia that you can see Everyone was very friendly

Ric Rini

Review is only for a site seeing visit This historic hotel is definitely worth the visit The interior is just magnificent and reminiscent of that old style historic feel

The center piece when you enter is the grand staircase It does not disappoint Take some time and stroll the main lobby area and alcovesThey also have a nice restaurant (“Lamaire”) for lunch, dinner or just drinks/cocktails

14. Courtyard by Marriott Richmond North/Glen Allen (3-star hotel)

About this hotel

This modern hotel is an 8-minute walk from the Virginia Center Commons mall and a 1.4-mile drive from The Crossings Golf Course.Contemporary rooms offer free WiFi and flat-screen TVs with premium cable channels, plus desks, minifridges and coffeemakers. Some rooms feature pull-out sofas, as do suites, which also add separate living areas.Social spaces include a living room-style lobby and an American restaurant serving Starbucks coffee. Other amenities include an indoor pool and an exercise room, plus a business center, meeting space and free parking.

Things You Need to Know

  • Guests praised the beds
  • 11 min drive to Lewis Ginter Botanical Garden
  • Guests praised the clean rooms but some disliked the kitchenettes
  • Guests liked the service
  • Guests mentioned microwaves 12 times
  • Guests mentioned lobbies 23 times

Feedback From Real Customers

Regina Lewis

I asked about breakfast and she said it wasn’t complimentary, you had to pay to order One of my favorite things about going to a hotel, is the free breakfast before starting my day Te hotel is in a great location

We checked in and walked next door to have dinner at Red Robin There was also a dollar tree next door We walked to the movie theater just to get a tub of popcorn and return to hotel for movie night The kids enjoyed the pool and the jacuzzi There were shampoo and conditioner in the shower which was a plus I would stay here again

Randy Pruett

I dont give 5 star reviews They must be earned This Courtyard by Marriott earned it

Every member of the staff that we interacted with was professional, friendly and very courteousThe room was very clean The bathroom was clean The bed was clean and very comfortable so that I felt like I was sleeping on a cloud and woke very well restedThe rates were very affordable Check in and check out was easy The young lady that checked us in went out of her way to be helpful but I failed to get her nameI highly recommend this Courtyard to all travelers


Hotel is outdated Rooms are old Wallpaper peeling off the walls

Rusty sprinkler head falling off the ceiling No hot water in the shower I told the GM about it Nice guy, but he seemed to be surprised It’s interesting to see that other people posted about the same issue though This hotel is not up to the typical Marriott standards in my opinion I’ll stay somewhere else next time

15. Virginia Cliffe Inn (2-star hotel)

  • Address: 2900 Mountain Rd, Glen Allen, VA 23060
  • Phone: (804) 382-0500
  • Ratings: 4.7 (201 reviews) Excellent
  • Website : Virginia Cliffe Inn
  • Check-in time: 2:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Historic country B&B offering free WiFi, plus homemade breakfast & indoor & outdoor event space.

About this hotel

This historic area B&B and event venue is 1.5 miles from General Sheppard Crump Memorial Park and 13.4 miles from downtown Richmond.The distinct, Georgian style rooms have deep river blue, pink champagne and dark wood decor, as well as private bathrooms, free WiFi, flat-screen TVs, writing desks and antique style sofas.A light breakfast is served for early risers, then a full homemade breakfast is served at a formal country dining table. Other amenities include indoor and outdoor event space, especially catered to wedding ceremonies and receptions, walking trails and a gazebo.

Things You Need to Know

  • 10 min drive to Lewis Ginter Botanical Garden
  • Guests praised the service
  • Guests praised the breakfast

Feedback From Real Customers

Selina Katharina

Highly recommend to stay in this beautiful old house with huge garden and enjoy the relaxing atmosphere here The room and bed were cozy and comfortable and the homemade breakfast alone was worth the trip! The host was so warm and welcoming and has a lot of great tips for trips in the area and beyond We even got delicious homemade carrot cake for our journey home

Absolutely loved it here and hope to be back for longer next time!

Anna Hebb

We wanted a quick get-a-way to have some fun and laugh! My husband and I selected Virginia Cliffe Inn We went to James River Cellars for dinner and a great band! We danced, enjoyed a food truck, and headed back to our lovely room The bed was comfortable and the decor charming and so cozy

We had some questions come up and Judy was responsive and quick to help Pat, the chef, cooked a breakfast that was savory and delicious We also were able to talk to Pat and enjoyed her company The grounds are beautiful and well kept Little things like clean room, temperature, and “smell”–it smelled cleaned and well kept–were important to us We also had access to the kitchen which was nice for little things we needed We will be back!

Shannon Hepp

My sister had her wedding here It was a beautiful venue with lots of places for pictures! The coordinator wasn’t super helpful until right before the wedding, but our family pulled it all together We also made all the centerpieces, flowers, and other decorations

Also as a note for future brides and bridesmaids, the bridal cottage is quite small I wouldn’t recommend more than about 7 members of the bridal party in there during hair and makeup And keep the limited space in mind when you bring in your things/plan what kinds of foods or activities you want to do as you’re getting ready The groomsmen didn’t have this problem and said they had much more space in their quarters

16. Omni Richmond Hotel (4-star hotel)

  • Address: 100 S 12th St, Richmond, VA 23219
  • Phone: (804) 344-7000
  • Ratings: 4.2 (2317 reviews) Very good
  • Website : Omni Richmond Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Refined hotel offering lodging with river or city views, plus a sundeck, an indoor pool & eateries.

About this hotel

Overlooking the James River, this upscale hotel is 9 minutes’ walk from the Virginia State Capitol and 2.8 miles from the Virginia Museum of Fine Arts.Elegant rooms offer river or city views, plus HDTVs, minibars and work desks. Suites add separate living areas with pull-out sofas; some have wet bars, minifridges and/or dining tables. Upgraded quarters have access to a lounge providing complimentary breakfast, Wi-Fi and snacks.There’s an atrium restaurant offering Tuscan cuisine, as well as a lounge, an Italian market and a Starbucks cafe. Other amenities include an indoor pool, a sundeck and a gym, plus a business center and event space.

Things You Need to Know

  • Guests liked the beds
  • Guests praised the showers
  • Guests liked the large, clean rooms but some complained about the kitchenettes
  • Walking distance to the Virginia State Capitol and the Governor’s Mansion
  • One of the few hotels in the area with room service
  • Guests liked the atrium restaurant
  • Guests praised the breakfast
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Shelby Fincham

An overall great experience! Everyone was so friendly and service was great When I arrived in the room my mini cooler wasn’t working, I called the front desk and a maintenance man arrived within 10 minutes with a new one Check in and out was easy

The room was clean and beautiful, Starbucks in the lobby Valet was amazing as well Thanks for a great stay, if I need to stay in Richmond again, this is where I’ll be!

Angie Dotson

The common areas of the Omni Richmond are lush and peaceful The room was comfortable and clean We were on the side of the hotel overlooking the highway and enjoyed the view of the river, the trains, and the area surrounding the city

It was nice during the day and stunning at night The location is great Be aware that the parking deck is not associated with the hotel itself, so if you self park is is essentially at least $25 per day vs $30 per day plus tax and tips to valet park If you want to go out expect to pay about $5 per exit in addition to the $25 you’ll pay overnightIf we are back in Richmond, this will be the place we went to stay

Natalia Mesfien

My father stayed here for 7 months on business in my teens and I stayed with him for long periods of time so got to know the workers They are amazing, terrific, perfect especially Stewart he is amazing the best of the best The setup great valet expensive but they are very nice

I’m staying here now again with friends and insisted to come here and so glad I did The restaurant, Starbucks is great and if you are nice at check in they give tickets for free drinks at Starbucks or at the bar It’s a nice location to walk or drive around The restaurant is great and there is a amazing chef and very nice aesthetic There is a Wells Fargo bank across from that Next to the restaurant there’s a store that sells smoothies and açaí bowls All of that it’s amazing love it second home There is also great gym pool etc

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