5 star hotels in Lawrenceville, GA

1. Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf (3-star hotel)

About this hotel

In a commercial area, this polished all-suite hotel is 13 minutes’ walk from concerts and events at the Infinite Energy Center, and 2 miles from Interstate 85.Warm suites provide complimentary Wi-Fi, HDTVs, minifridges and microwaves, plus living areas with sofabeds. Upgraded suites have Keurig coffeemakers. Room service is available.Freebies include parking, a breakfast buffet, and evening drinks and snacks. There’s a modern restaurant. Other amenities consist of a heated indoor pool, a gym, and a terrace with a fire pit. Event space includes a ballroom.

Things You Need to Know

  • Guests praised the large, clean rooms and liked the beds
  • 11 min walk to The Hudgens Center for Art & Learning
  • One of the few hotels in the area with room service
  • Guests praised the modern restaurant
  • Guests liked the lobby, mentioned 36 times in reviews
  • The hotel has a nightclub
  • Guests praised the indoor pool
  • Guests liked the bar

Feedback From Real Customers

Alissa Greenwood

We had a good stay at this hotel* The rooms were clean and well-appointed (Although note that the pullout sofa was not comfortable for sleeping

)* The hot breakfast was good, however I would have appreciated some healthier options* The pool area was clean, if a little cold* The public spaces were comfortable with ample private booths* All staff was friendly and helpfulWe would definitely stay here again

Joshua Paquette

Pros: The hotel was clean, the staff was friendly, the room was spacious, clean, and fairly quiet Felt upscale and very pleasant upon arrival It wasn’t very hard to get to the hwy and there were attractions close enough to do and see

Breakfast was great! The pool was nice because you didn’t see a lot of kids/young adults hereCons: Marijuana and cigarette smoke on our floor 2 out of 3 nights Marijuana could be smelled, and was quite noticeable, inside of our room Water pipes randomly squawk (fairly loud) The restaurant was closed completely 1 night Open for “fried foods only” a second nightIf you plan on spending most of your time in downtown Atlanta I would suggest looking closer to downtown as the traffic is pretty thick But if you’re okay with staying on the outskirts this is a nice place to stay Great food in Duluth too

Mike Munoz

Great experience coming here with my family of 5 The and the staff was very welcoming The pool was also really clean and a great place for my kids to get that extra energy out after being in the car for 10 hours

My only suggestion would be to have some sort of pancake or waffle option on the breakfast menu Corn beef hash and on-demand omelettes are absolutely amazing, but it wasn’t some thing that interested my younger kidsThank you guys again for the incredible service I also want to mention that the hospitality staff for breakfast went above and beyond to make us feel welcomed The gentleman that was making the omelettes really made my son‘s day and how he engaged with him and the wait staff made us feel like we were the only people eating breakfast this morning Again, I really appreciate Embassy suites Put so much energy into hiring such great people Thank you

2. Tru by Hilton Lawrenceville Atlanta I-85 Sugarloaf (2-star hotel)

About this hotel

Across the street from Sugarloaf Mills shopping mall, this laid-back hotel is 3 miles from I-85 and 18 miles from hiking trails at Stone Mountain Park.Streamlined rooms provide Wi-Fi, flat-screen TVs and minifridges.Amenities include a fitness room, a 24-hour convenience store and off-street parking, in addition to a business center. Breakfast is available.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 6 min drive to The Hudgens Center for Art & Learning
  • Guests mentioned the service is friendly
  • Guests mentioned “shopping malls” 15 times
  • Guests liked the beds, mentioned 31 times in reviews

Feedback From Real Customers

ollie spears (2 Forks 1 Plate)

Sorry, I took pictures of the room when I was checking out Nice and clean hotel The bed was comfortable

the room was spacious and ChicThe breakfast was ok 👌The outside trash can was overflowing with trash for 2 days Also, the trash can by the elevator 🛗 was overflowing with trashThe staff was friendly Nice decor throughout the hotel 🏨

Tennille Thompson

Where is the manager?The location was fair my overall experience was terrible Upon checking out this I noticed I was charged twice I immediately went to the front desk to get this error corrected, Olivia seemed to be enjoying her breakfast more than assisting the guests

In her attempt to rectify the double charge she only made it worse by adding another charge I asked for the manager he was unavailable but she called him only to not fix the issueSo I waited till the following Tuesday in hopes the charges will be corrected is that the current status was only authorizations Not any surprise both cards were charged I contacted the hotel the manager was not in that day, since I did receive a call back I followed up on Thursday again the manager was unavailable Finally, on Friday I called and spoke with Michael After providing him with proof from both of my statements and calling my credit card company Michael refused to reverse the charges This is the worse customer experience I have ever had This proposed leader failed to do the right thing but even after providing him with data and calling the credit card company he accused me and them of lying basically

Ochemia Marshall

First thing first, I work within corporate travel So I know the ins/out of how the hospitality business is ran The morning of my reservation I was alerted by my bank, that a pre authorized charge was attempted

Thankfully, for security purposes I always have my card locked I called the hotel to inquire as to why I was accessed an authorization when I haven’t even arrived yet Furthermore check-in and authorizations should NOT occur until check-in The clerk states to me that they always do an authorization prior to arrival, otherwise if it doesn’t go through their reservation will be canceled After handling that incident, later that evening I asked to obtained a blanket Front desk clerk advised me that she’ll call me back once she retrieved a blanket Guess what that phone call never came How here we are the next day, I noticed another authorization was submitted on a different form of payment that I presented upon my check-in The power went out and the phone systems was out, my key wouldn’t work, no hot water for me to take a shower When I spoke to the manager to advise of my ordeal from check-in to check-out, not one apology was ever made, nor was I thanked for being a Hilton honors member I will NEVER stay here again (at this location) due to the deplorable customer service the entire staff possesses I will be certain to email their corporate offices regarding this matter as well

3. Country Inn & Suites by Radisson, Braselton, GA (3-star hotel)

About this hotel

Off I-85, this informal hotel is 3 miles from Thompson Mills Forest – Georgia State Arboretum, 12 miles from Fort Yargo State Park and 17 miles from Shields-Ethridge Heritage Farm.Down-to-earth rooms offer complimentary Wi-Fi, flat-screen TVs and minifridges, as well as microwaves, and tea and coffeemakers. Suites add sitting areas with pull-out sofas. Some have whirlpool tubs.Freebies include breakfast, parking and cookies in the lobby. Other amenities consist of a library, a heated indoor pool and an exercise room, plus meeting space. There’s also a patio, a convenience shop and a lobby lounge with a fireplace.

Things You Need to Know

  • Guests liked the down-to-earth rooms and praised the beds
  • 7 min drive to The Château Élan Golf Club
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned lobbies 13 times
  • Guests praised the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

Cicero Williams

My first 2 stays were just fine, no problems at all I stayed in rooms 318 and 223 on the first to stays

butthis third stay didn’t go as planned Everything seemed routine until I was rudely awakened out of my sleep at 2am by BEDBUG BITES!!! The bed closest to the window in room 426 has BEDBUGS! I didn’t even attempt to lay in the other bed This happened on 4/1/22 I went and immediately had my room switched as far away from 426 as possible The staff member who was working the front desk was super nice about it and switched my room without any issue I checked out the next day None of the managers have even contacted me about the incident and it’s been 3 days so far I only did this review to warn other people about the BEDBUGS in room 426

Eddie Turner

It’s been a long time since I stayed in a “roach motel” I chose to pay more to stay in this hotel than more affordable options in the area I thought I would have a better experience but it’s been far from it

I notified the front desk and the general manager All seem ambivalent I came back to my room after a long day of business and still had dead roaches on the floorMy room had not been fully closed when the housekeeper left so anyone could have stolen from me while I was away To top things off the housekeeper left her cleaning rags on my countertop Disgusting!Avoid this hotel!

Veronica Hendricks

Stayed here several times love it However I lost my glasses the lady I spoke to let me know she would leave a note and gave a time I would be more likely to be helped I got off at 8 am called around 10am and got Kenny or Kenneth either way this guy told me several times that day he would call me in thirty mins and never did,I called the third day and was hung up on and this guy continually acting as if I was bothering him he should never answer the phone and he has no business in the front dealing with customers if he can’t handle phone calls professionally

I to have had to work the front of a hotel and do house keeping so I have no understanding Otherwise the stay was great ad always!!!

4. Atlanta Evergreen Lakeside Resort (4-star hotel)

About this hotel

Set next to a lake within Stone Mountain Park, this high-end resort is 4 miles from the Stone Mountain Scenic Railroad.With balconies or terraces, the polished rooms feature flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Suites add separate living areas with pull-out sofas. Some quarters have lake views. Wi-Fi is available (fee).A park shuttle and parking are complimentary. Dining options include a casual cafe, a lakeside buffet restaurant, and a lounge with billiards. Other amenities consist of 2 golf courses, a fitness center, and indoor and seasonal outdoor pools. There’s also 64,000 sq ft of event space.

Things You Need to Know

  • 10 min drive to the Netherworld Haunted House
  • Guests mentioned the rooms are unclean
  • Guests mentioned “mountains” 69 times
  • Guests praised the lake views
  • Guests praised the fitness center
  • Guests praised the indoor and outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Morgan Robinson

What a lovely resort, I thoroughly enjoyed my stay here! The location is incomparable, the view of the lake, Stone Mountain in the distance, and a pool deck that overlooks the lake view, it was really lovely! I came from Savannah to Stone Mountain to enjoy a weekend of hiking and biking If you are an outdoorsman, this resort has everything to enjoy in nature!The staff who checked me in were kind and attentive, especially Alex, who handled my check in and processing Dinner at the hotel’s restaurant was very nice, Frey was an absolute darling, and very attentive to her guests

I look forward to staying here again Rooms were very clean and well kept, and the hotel, while a little dated, is well kept, organized and clean as well

Kelley Guest

Beautiful Hotel, severely understaffed For a resort be prepared to find your own dolly and cart your own luggage When I say find your own dolly, I mean search the entire resort and floors

That staff was friendly, just overwhelmed The only time it seemed as a resort was when there was a convention Despite this, the breathtaking mountains and scenery made up for this The restaurants were pricey but good and also understaffed The pools were great and both hot tubs were nice I enjoyed my stay and would return

Cynthia Tolbert

I loved mostly everything about my trip to Atlanta Evergreen My room was very nice, however the balcony was dirty The view from the balcony was awesome

The lake and the people on the lake and the sounds of the animals were relaxing On a sour note, an article of clothing was stolen from my room I must add on a positive note the food was excellent! I will revisit👍

5. Hampton Inn & Suites Snellville Atlanta NE (2-star hotel)

About this hotel

Set off Route 124, this unpretentious hotel is 10 miles from Stone Mountain Park, and 11 miles from concerts, sports games and other live events at Infinite Energy Center.Relaxed rooms provide free Wi-Fi and flat-screen TVs, as well as minifridges and coffeemakers. Upgraded rooms add microwaves and seating areas.Breakfast and parking are complimentary. Other amenities include an outdoor pool, a gym and meeting space, as well as a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the rooms, which have coffee makers
  • 5 min drive to Urban Air Trampoline and Adventure Park
  • Guests praised the service
  • Guests mentioned restaurants 21 times

Feedback From Real Customers

John Alexander

This is definitely one of the nicer Hampton inns I’ve stayed in The location is really Central to really everything, and the way the entrance and parking is set up is really convenient The service was outstanding

The room was really good and clean Really couldn’t ask for a better hotel experience for the money I would definitely stay here again

Angel Hunt

My husband and I travel a lot for business and pleasure around the world and we like to stay at Hampton Inn & suites as much as possible This Hampton on Pharrs Road is our favorite We’ve stayed here many many times

Hubby likes it because it’s near his company headquarter I like it because it has a great gym ( plenty of space, a cable machine, free weights, kettle bells, yoga mats, bosu ball, running machines and an elliptical) I’m a gym rat I use the gym at least an hour or two each day whenever I stay there The staff are very friendly and helpful, provided us everything we needWe enjoy their daily breakfast tooHowever, there is one thing we’ve noticed at the hotel parking lot We are their “Diamond Member “ , and there are three parking spots designed to the Diamond Members with a sign in front of each spot Since we travel for business sometimes we tend to have a few suitcases of tools We would prefer to park at the designated Diamond Member spot because it’s closer to the doorway so we don’t have to drag the heavy suitcases across the parking lot ( parking can be very competitive in this hotel, especially during weekends) But we saw their employees’ cars often parked at one or two or sometimes all of the Diamond spots ( we saw the employees come out of the car parked at the Diamond spot a few times) So we ended up park at further spot and just carried our suitcases across parking lot multiple timesWe mentioned this observation to one of the staff , she just said “ oh we have to get that fixed ”We just thought it would be nice that the designated Diamond member spots are actually saved for people with extreme loyalty to their hotelOther than that, we love this hotel , and we will continue to book Hampton inn anywhere we go

Lori Smith

Only stayed 2 nights while visiting family in the area Very comfortable and quiet Conveniently located within walking distance to stores and restaurants

When we first arrived we met Prince at the front desk and he is delightful He was very friendly, welcoming, and helpful! He is obviously a very engaged employee We will return again!

6. Courtyard by Marriott Atlanta Buford Mall of Georgia (3-star hotel)

About this hotel

This straightforward hotel is a 2-minute walk from the Marketplace at Millcreek and less than a mile’s drive from the Mall of Georgia.Contemporary-styled rooms offer free WiFi, desks and flat-screen TVs, plus minifridges and coffeemakers. Suites add separate living areas, sofabeds and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard with a fire pit. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center with workstations and printers, and 1 meeting room. Other amenities include an indoor pool, an exercise room and on-site free parking.

Things You Need to Know

  • Guests praised the rooms
  • 5 min walk to Ivy Creek Greenway
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned lobbies 17 times
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Renee Young

I’m really disappointed The tub backs up with water I’m not a fan of taking a shower while wading in dirty water

I reported it in the morning and it’s now 15 hours later and not fixed I also reported that the bed has such a deep dip on one side that when you sleep on the other and roll, you actually fall into the dip I ended up sleeping across the bed so I wouldn’t fall in the dip While I told them that I could get over the bed, I could not get over the tub It wasn’t fixed and that is why I’m making sure that others hear about this experience Thank god it’s only 2 nights There is no way I could put up with it longer The front desk girl was nice, but since it wasn’t addressed, the service rating is a 3 Totally would have given the service a 5, even with a deep dipped bed, had they fixed the tub

devin elliott

They charged us for things we didn’t do And they charged us for a room we didn’t even use!!!! We had my daughter’s birthday party here We called in advance before booking to see if this would be ok

They said it would be fine We’ll long story short they were so rude to us that we ended up cutting the party short We didn’t even stay the night We asked for a refund and they said no which was ok But then the next day we were charge $600 in cleaning fees and they said we damaged the ceiling in the pool room!? The ceiling was already damaged before we came!!! And when we left I literally was on my hands and knees cleaning the room It was spotless when we left! So idk where they came up with the cleaning fee! And the damages to the pool ceiling was a flat out lie! They either don’t pay enough attention to there hotel to know the ceiling was damaged or they are just crooks which I’m sure it’s the later There is no way they didn’t know the ceiling was already damaged! I mean drywall doesn’t start sagging after an hour this takes days for the kind of damage that was there to occur So horrible place to go! Not only were they rude and disrespectful but they are lying crooks!

7. Courtyard by Marriott Atlanta Suwanee (3-star hotel)

About this hotel

This modern hotel off Interstate 85 is a 4.9-mile drive from ice hockey at The Arena at Gwinnett Center and a 7.2-mile drive from shopping at the Mall of Georgia.Contemporary rooms offer free WiFi and TVs with premium cable channels, plus desks and coffeemakers. Suites and upgraded rooms add living areas with pull-out sofas, microwaves and minifridges.Social spaces include a living room-style lobby, a patio and an American restaurant serving breakfast. There’s also a business center with workstations and printers, plus 1 meeting room. Other amenities include an indoor pool and an exercise room, as well as free parking.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • 6 min drive to Suwanee Creek Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Bistro” 10 times
  • The fitness center has weight machines
  • Guests praised the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Tiffany Vaughn

This Courtyard was clean and inviting The staff at the desk when we checked in seemed less than enthusiastic that they were at work She did not smile at all

She was on her cell phone when I walked in I heard her say, I need to go it’s another check in Seemed like she was annoyed that another customer walked in Just checked us in without any smiles or hellosThe rest of the staff was very nice The Bistro staff was great The tall African American man(he didn’t have a name tag on) at the Bistro on Sunday morning was very friendly and welcoming He made my Starbucks coffee perfectly I thanked him and he was happy that I was pleased with itHousekeeping was very friendly and provided us with extra towels with no hassle at allWe will stay here again in the future

Monkey.V

While the front desk was friendly, the bartender is lazy and rude and the room was not as advertised When I told the front desk she did nothing but smile and say, “I don’t know” We got the one with a separate bedroom and sofa sleeper

Rooms says it sleeps 4, but the “sofa sleeper” is a chair that folds out to a cot The description of room looks like a bed, a sofa, and a chair There’s not even a table to eat at in all that wide open space! The 4 of us used a stool as our table to eat There were only 3 pillows! My daughter and I sat in a chair sharing one pillow all nightSo the bartender… I ask to have a Tito’s up with olive juice She says she’s new I say I’m a bartender and can help her It’s just vodka shaken with some ice strained to a glass I offered this with a friendly smile because I’m on vacation and happy at this point She said, no cause it’s 9:30 and everythings clean She doesn’t want to make a mess It’s vodka and ice!Don’t stay here! Marriott should be ashamed of this place I wish I could have our money back

Robi Lipscomb

I stayed at this hotel in September and it was not in as good shape Also the heater for the indoor pool was broken and when I tried to talk to the front desk they told me it had never been heated Then I told them it was when I was here in September and they still tried to tell me I was mistaken

When I spoke the manager the next morning she confirmed the heater for the pool was broken She did give me 5000 points toward my Marriott rewards but I doubt I will ever get any use out of those The pictures below are of the 1-3 ft high weeds growing in a landscape area

8. Residence Inn by Marriott Atlanta NE/Duluth Sugarloaf (3-star hotel)

About this hotel

Located off I-85, this laid-back extended-stay hotel is 1 mile from both the Infinite Energy Center and the Sugarloaf Mills shopping mall.Warmly decorated suites, ranging from studios to 2-bedroom units, feature kitchens, living areas and pull-out sofas, plus flat-screen TVs, free Wi-Fi, and tea and coffeemaking facilities.Hot breakfast and parking are complimentary. There’s an outdoor pool, a gym and a BBQ area, as well as a convenience store and a guest laundry.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 5 min drive to The Hudgens Center for Art & Learning
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 12 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Alexis Walls

The staff at this hotel was incredibly friendly and the pool area was a beautiful escape to the outdoors I enjoyed being within walking distance to Marlows Tavern, though it was a little pricey My room was incredibly humid

I washed some quick-dry clothing and hung it to dry in my room and 24 hours later it was still wet The hotel was having some sort of issue with their water because when I arrived the water was off for a period and several days later i returned to my room to find it had been turned off again and stayed that way for a half hour The cleaning staff removed a bag of recycling that i was saving to dispose of properly as well as a reusable shopping bag from my room during cleaning One afternoon, after having hung the do not disturb tag on my door knob, I returned to my room to find a note slid under the door that said it had been cleaned It looks like this hotel has gotten great ratings in the past so it seems my experience was unusual, but I hope they will make the changes needed to improve conditions

Todd Brown

We stayed at this property 3x while selling and moving and waiting for a new home to be built in 2021 and early 2022 We stayed a total of almost 8 weeks We were always treated like family by everyone working there

Every request was handled quickly The room and bed were terrific They even had tech support help us connect our Apple TV in our room Housekeeping and front desk and maintenance and the breakfast team were all amazing

Todd Trader

Very nice room for extended stay The layout was comfortable that gives separation of living space The location of my room had a great working view

The beautiful landscaping softened the experience overlooking the magnolia and crape myrtleThe pool area was nice, but some of the cushions need replaced as we’re showing stains The pool itself was very relaxing and invitingThe staff was always warm and polite Eager to make the stay enjoyableFor me the bed pillows were the best comfort for my sleep Nothing wrong with the mattress I prefer a mattress with a little more firmness and these were very plush and soft Sadly for me, with a little extra around my midsection didn’t give me the support I realized I really need for a good night sleepThe breakfast was ok Nothing special and not really a satisfying start to the dayOverall, if and when I’m back to this area of NE Atlanta, I won’t hesitate staying here Very clean and quiet

9. Holiday Inn Express & Suites Atlanta NE – Duluth, an IHG Hotel (3-star hotel)

About this hotel

Off I-85, in a commercial area with eateries, this casual hotel is 4 miles from McDaniel Farm Park, 5 miles from the Infinite Energy Center arena and 12 miles from Stone Mountain.The straightforward rooms feature free Wi-Fi, flat-screen TVs, and sitting areas with sofabeds, as well as minifridges, microwaves and coffeemakers.Complimentary amenities include a breakfast buffet and parking. There’s also an indoor pool and a fitness room, plus a convenience store and a business center.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the rooms, which have TVs
  • 9 min drive to McDaniel Farm Park
  • Guests praised the friendly service
  • Guests mentioned “a pillow” 12 times
  • Guests praised the fitness center, which has elliptical machines
  • The fitness center has treadmills and weight machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Herb Hopkins

Was a little hesitant because I’m a clean freak and an always a little weary about staying in a new Hotel I was pleasantly surprised The room is neat and clean and even smelled bleach, as well as the sheets and towels

The bathroom was exceptionally clean, even around the toilet where you can usually tell if they cleaned properly The only complaint I had is that the rug looked a little used and could of used a cleaning My hubby went down for breakfast and he said it was all fresh and very good I will not hesitate to stay here again

Lisa Lor

The only thing I didn’t enjoy about my stay here was the bathroom The bathroom door screamed every time you shut it and when flushing the toilet, the pipes make such a huge noise Didn’t really enjoy those noises at 2 AM

Complimentary breakfast was ok and coffee was decent Location is the best though This hotel is in a back corner with only 1 way in and out so there’s less traffic driving through so it was actually pretty quiet despite the restaurants/bars nearby

Robert G

I’ve stayed here 3 or 4 times now and its really a good hotel Clean, good service, excellent breakfast, easy parking, etc, but the room lighting is super dark and I have to use a flashlight to see stuff

I stay in hotels about 100 nights/year and this one is a zero on lighting On this trip I also stayed at another Holiday Inn (Atlanta Airport North) that had excellent lightingBring your own lightbulbs

10. Holiday Inn Express & Suites Lawrenceville, an IHG Hotel (2-star hotel)

About this hotel

This modern hotel is 2 miles from historic Downtown Lawrenceville, 6 miles from the Sugarloaf Mills mall and 9 miles from the Arena at Gwinnett Center.Relaxed rooms offer free Wi-Fi, flat-screen TVs and pull-out sofas, as well as microwaves, minifridges and coffeemakers. Suites add separate living areas, wet bars and whirlpool tubs.Complimentary perks include parking and a continental breakfast buffet. There’s also a seasonal outdoor pool and a 24-hour exercise room.

Things You Need to Know

  • Guests praised the rooms and the beds
  • Guests mentioned the service is friendly
  • The fitness center has treadmills and elliptical machines

Feedback From Real Customers

phenomenal tay

Very clean and great Suite, everything was wonderful until I woke up this morning I felt very offended when a staff walked up to me and asked me am I a guest because I was fixing breakfast with a back pack on When I asked who asked her to ask me that to pointed out that the receptionist asked her to ask me that

Mind you I just came off the Elevator walked past the receptionist to go outside to grab my bag I really didn’t let it get to me at first but as the day goes by I can’t believe I was profile like that All and all still great Hotel just find better ways of asking questions For example : Are you enjoying your stay?

Catherine Treiosi (Cat Tree)

Currently staying here and unfortunately, I can’t give a ZERO star! The rooms are dirty, filthy carpets, uncleaned bathroom and we even found a clump of hair in the beds (both beds!) While sitting at the desk working in the room, I turned around and saw house keeping cleaning the toilet then turned right around and washed the tub and pipes with the SAME TOILET BRUSH! My children and I also witnessed her using a red/ burnt orange cloth to wipe around the floor by the toilet, then wiped the toilet itself, then wiped the tub & pipes… same cloth, not changed, not cleaned or anything! PLEASE STAY AWAY FROM THIS PLACE!!! They do NOT disinfect the room or bathroom, they just spray a solution for scent! If you’re looking to catch an illness or disease caused by a dirty, unclean environment, then this is the place for you and your loved ones 🙁

11. Hampton Inn & Suites Atlanta/Duluth/Gwinnett County (3-star hotel)

About this hotel

Off Interstate 85 on a tree-lined road, this modern hotel is 4.4 miles from Medieval Times and 5.7 miles from Bethesda Park. Gwinnett Place Mall is also nearby.Laid-back rooms with a modern vibe feature free Wi-Fi, coffeemakers, flat-screen TVs and work desks. Suites add living areas with pull-out sofas, plus minifridges and microwaves.Parking and breakfast are included. There’s also an outdoor pool, a gym and a business center.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • 8 min drive to McDaniel Farm Park
  • Some guests disliked the air conditioning
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times

Feedback From Real Customers

Beau R

My stay at this hotel was fantastic However, I am extremely disappointed in the waste produced during the breakfast rush Before COVID, it was bad enough with plastic plates and plastic utensils

I have not traveled in over 2 years and when I return to my first business trip, this is what I see Now plastic cutlery is wrapped in plastic bags Bread, two slices, are individually wrapped in plastic Ziploc bags Still there are the plastic plates and everything else plastic including individual creamers As much as I love Hilton, love Hampton Inn, I cannot support this wasteful environment It’s time for merchants like Hilton to step up, return to ceramic mugs and silverware with staff to wash and keep the place clean I am really contemplating where my next hotel stay will be so long as they do not use plastics to the extent that this Hampton does Again, the hotel was fantastic The room was neat The location was great The staff were super friendly However, I cannot give a high rating due to the environmental waste I experienced

Adam Kubinski

Hampton Inns are fairly consistent across the country, come with a consistent breakfast, and are typically quiet and comfortableI spend a lot of times traveling and have been in 4 different Hamptons in the greater Atlanta area over the past few monthsThis one was a little older than others,but the front desk attendant Julissa (I may have her name wrong) Went above and beyond multiple times

When I arrived my room fan was excessively noisy , not her fault, but she quickly sent someone up,and moved me to a new roomThe Second night, the room next to me was having a little too much fun, and the smell was very strong She once again stepped up and delta with the people who thought illegal activities were accepted by the hotelI work in customer service and I can’t remember the last time I was that impressed by a employeeThis could have nearly been a horrible experience, but your employees were a great ambassador of your hotel

Just God

Any town that has JESUS lifted up on a billboard, it’s expected that your stay will be blessed I’m amazed at how peaceful and quiet the hotel is with 8 floors consistently being sold out, there’s adequate free parking, and Ms Angela ensures everyone is thoroughly treated to a delightful hot breakfast with a smile

May the peace of God continue to rest on this city, hotel and all its staff and guest in Jesus mighty name!

12. Hilton Garden Inn Atlanta North/Johns Creek (3-star hotel)

About this hotel

This modern suburban hotel is less than 7 miles from Webb Bridge Park, Autrey Mill Nature Preserve and Heritage Center.All rooms offer contemporary decor, custom-designed beds and flat-screen TVs with premium cable channels, plus minifridges, microwaves, and free WiFi. Suites add separate living areas and whirlpool tubs.There’s a bar and a 24/7 pantry, in addition to the buffet breakfast (fee) and on-site restaurant serving American cuisine. Guests can also visit a fitness center and an outdoor pool and whirlpool. Other amenities include 2 meeting rooms and a business center.

Things You Need to Know

  • Guests liked the clean rooms
  • 12 min drive to Suwanee Creek Park
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests mentioned lobbies 18 times
  • The fitness center has weight machines
  • Guests liked the bar

Feedback From Real Customers

Stephanie Domske

I stayed in this hotel exactly a year ago, and everything was fine I booked again this year, and the entire hotel has gone to hell The only saving grace is the friendliness and professionalism of the staff

When I first checked in, the deadbolt was broken I was moved to another room, and the deadbolt was inoperable in the new room as well However, it was late and I was tired The toilet paper holder was falling off the wall The shower is a vast cavern with a teeny shelf, so all of my products had to stay on the floor There is zero water pressure and no bench or ledge for shavingOn the second morning, I woke up to water dripping from the ceiling The carpet and my son’s shoes were soaked I called the front desk and the lady I spoke with was very kind She offered me another room, but I really just wanted to leave She graciously let me cancel the next two days I had booked, and I moved to the Hampton next doorAgain, the staff is great but the hotel should be leveled

Carol Josefek

We were greeted at the front desk with two complimentary water bottles for being hhonors guests Check-in was easy and the room was nice and clean The location was further from the highway than we realized and it was tough to get to, not being from the area

However, it was in a nice quiet location, which was a bonus No highway noises, only the hum of the a/c and fridge I would recommend this hotel for folks looking to explore the area

Janice Peterson

Room was clean You need to ask for housekeeping if you want We just asked for towel change

Nice foot tunnel outside that connects to shops and restaurants on otherside of main road without needing to cross traffic Rooms have been updated but tubs/showers ate very deep and even my 6 2 husband had difficulty stepping in to shower No safety bar on edge to hold I literally had to craw outmy 5 3 frame could not safety go over A big walk in shower would have been better

13. Courtyard by Marriott Atlanta Duluth/Gwinnett Place (3-star hotel)

About this hotel

Off Interstate 85, this modern hotel is a 7-minute walk from shopping at Gwinnett Place Mall and a 4.1-mile drive from gigs and sporting events at The Arena at Gwinnett Center.Contemporary rooms offer free WiFi and TVs with premium cable channels, plus desks and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard with BBQ grills, plus an American restaurant serving breakfast. Other amenities include a seasonal outdoor pool and an exercise room, plus a business center, meeting space and free parking.

Things You Need to Know

  • 7 min drive to McDaniel Farm Park
  • The hotel has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Bistro” 11 times
  • Guests mentioned lobbies 27 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Allen Henley

Excellent customer service! Everyone was very pleasant Our room was clean and was excellent! It was a quiet weekend here in GA The bistro is a must when here

During the time of this review, the bistro is closed at dinner hours, but breakfast is open full force! The food was delicious This hotel is in a great location to everything Nothing is too far! Might become a member after this since I’ll have to make quarterly trips to Duluth Enjoyed the stay!

Hubert Chen

If you are a Marriott Bonvoy member, look elsewhere I am a Platinum Elite member (1) was not greeted as platinum elite [which is fine] (2) was not offered the bottle of water that always comes with platinum status (3) when I asked if there was anything offered to platinum elite members the lady said no

She never acknowledged or thanked me for my stay I travel to hundreds of hotels, this is the worse front desk service I ever received It is July 19 2022 evening for any management reading thisThe elevator is very far from the front desk My key didn’t work When I went downstairs to tell the lady, she had me wait about 15 minutes while she checked in 4 other patrons and then finally called someone to help meYes, I paid for the water that I normally get free at every other Marriott hotel I’ve stayed atIs complaining about $5 water petty? Maybe But if you stay 50+ nights per year with a hotel chain, is withholding $5 water even pettier? yes

Felicia Jones-Shaw

Reported Unresolved Case #351896878 We were given a musty, moldy-smelling room with a broken door handle and a malfunctioning air conditioner upon check-in They would not allow me to use my digital key and forced me to take room keys

I was told this was because of fraud at their hotel I tried my best to work things out with the hotel BEFORE calling Customer Relations, but they were rude and of NO assistance before opening my case So, after the second night of myself and my 12-year-old nephew, both of us having asthma, not being able to breathe, and I’m still trying to recover from having COVID and the room staying at or above 75 degrees, I called Customer Relations for assistance Eventually, the hotel moved us to a new room, BUT this room was worse due to a lack of available outlets, outlets sparking, a roach infestation, and a bathtub needing assistance I had earned and paid for extra points to take advantage of the 5th night free, but I checked out early and booked a two-night stay at a Tru by Hilton hotel (staying an extra day because the room and staff were SOOOOO amazing, and I needed a day to regroup) I didn’t even tell them what had happened at Marriott because I was trying to calm down Oh, and I could use my digital key at Tru by Hilton and do EVERYTHING without needing assistance from the hotel staff Isn’t this why they are available to guests (which helps minimize the risks of contracting the coronavirus that is STILL killing and impacting people’s lives)?

14. Sonesta Gwinnett Place Atlanta (3-star hotel)

About this hotel

Off Interstate 85, this laid-back hotel is 2 miles from the McDaniel Farm Park and 4 miles from the Southeastern Railway Museum.Straightforward rooms feature free Wi-Fi, flat-screen TVs and coffeemakers. Studio or 1-bedroom suites add living areas with sofabeds.There’s a relaxed restaurant, a bar and a lounge. Other amenities include a fitness center, a hot tub, an indoor pool and a seasonal outdoor pool, in addition to meeting and event space. A breakfast buffet is available for a fee.

Things You Need to Know

  • 9 min drive to McDaniel Farm Park
  • One of the few hotels in the area with room service
  • Some guests complained about the kitchenettes
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “the gift shop” 19 times
  • Guests praised the lobby
  • Guests praised the breakfast
  • Guests praised the views

Feedback From Real Customers

R.C.

This was a great stay The staff was amazing and showed nothing but the best when dealing with me A couple tried to skip me in tried to skip me and the manager let them know I was first

I appreciated him for that so much The room was clean, fairly large, and I had a good view There is a large lobby area and they have computers for use

Brittany Shaw

We enjoyed our stay here We had a suite It was nice, clean, quiet, and right by the pool

The room had a full kitchen, stocked with dishware, and cooking essentials, and coffee items,no machine Our stay was good, but it could’ve been better Our sliding door in the bedroom was broken and wouldn’t open We booked the room with a extra sofa bed for 5 guest, but the room wasn’t prep for it It was no extra bedding for the sofa bed and the bathroom only had enough for 3 guest Our room never got cleaned so we inquired at the desk Housekeeping didn’t come until the day before checkout, it was pointless to have them clean then, after we already been there for 4 days Between daily showering, the pool, and already being short on towels and washcloth, we constantly had to go to the desk to get clean and dry ones Due to the lack of housekeeping and having a toddler it was constant crumbs on the floor, but not a broom in the room I wished I brought my hand sweeper so I could’ve swept it up myself We did dump our trash,fortunately a larger trashcan was right outside the door We was told that housekeeping only comes to our floor once a week, Saturday Housekeeping should definitely be tailored to the duration of the stay of their guest to ensure this doesn’t happen againOther than that, it’s located in a great area, with many restaurants and shops nearby It was only 20-30 minutes from the places we needed to go We will return, I just know what to expect next time

Crystal Perez

This is one of the worst experiences we’ve ever had Our first room smelt old and dirty The TV did not work and they had someone come up to the room around 10pm to change it out

There was also no hot water When we complained about the hot water they stated it was because there were so many people in the hotel We reported all of this the next day and absolutely no responsibility was taken by the staff We were given the same room we had before just on a different floor The next day there were food wrappers and vomit by the elevator Skip was awesome He helped us load up to leave and was very personable

15. Courtyard by Marriott Atlanta NE/Duluth Sugarloaf (3-star hotel)

About this hotel

Off I-85, this informal hotel is 5 miles from the 1930s-era McDaniel Farm Park, 7 miles from the Southeastern Railway Museum and 28 miles from Downtown Atlanta.Airy rooms with conservative decor and colorful accents feature free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers; some have seating areas and pull-out sofas.Parking is complimentary. There’s also a bar/restaurant, an indoor pool and a fitness room, as well as coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 5 min drive to The Hudgens Center for Art & Learning
  • Guests praised the service
  • Guests liked the lobby, mentioned 16 times in reviews
  • Guests praised the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Carla Cozart

The front desk staff were amazing Our reservations were a little complicated for 2 rooms and there for an event but they were most helpful to make sure we didn’t have to change rooms and that our rates were charged appropriately Our rooms were VERY comfortable and well stocked with essentials

Starbucks staff were really kind! It was all around wonderful!!! Thank you

deja marquez

This is what I wrote to the GM……Thank you so much for reaching out Happy to hear they didn’t “find/see” the bedbug(s)

However, that doesn’t mean they weren’t/isn’t there I have bites (not skin irritation) on my right hip and my right hand that’s still extremely itching I’ve contacted that pest control company and asked them “if no bugs are found, does that absolute mean they wasn’t there”? I was told “no” “They could be hiding in carpet, pillows, and deep inside mattress They usually come out when body heat is detected Or, they could of attached them selves to my luggage or clothes”I’ve been a Marriott silver elite member for 10yrs now and I’ve never experienced any of this before (which is why I love the company), but me waking up at 3am to come get blankets to sleep on the floor isn’t the Marriott way!Since I can’t get my refund, I have no choice but to take things up from herePlease send me your regional manager contact information, thank youI was bite up from bedbug(s) Apparently my bites and videos isn’t enough proof, since I’m not pest control!

Tonua Hawkins

Stayed at this location because it was close to Gas South ArenaThe rooms and customer service was great When I checked in the Hotel and inquired the walking distance to Gas South Arena no one even knew where that was, which was shocking since it was only 3 miles away

I was then informed that they had shuttle that could drop me off and pick up, I asked how far in advance did I need to call and was told 15 minutes before I needed shuttle I called when shuttle was needed and was informed that shuttle was out on another trip and I should have called 1 hour before shuttle was needed (contradicted what I was told at check in) When the concert was over called front desk for shuttle to pick us up and was informed that thr shuttle was done for the night Overall inaccurate information on the complementary shuttle serviceOverall great visit!

16. Home2 Suites by Hilton Buford Mall of Georgia (3-star hotel)

About this hotel

Set in a business park, this straightforward all-suite hotel is 10 minutes’ walk from the Mall of Georgia, a 13-minute walk from Mill Creek Nature Center and 2 miles from Interstate 85.Colorful, casual studios provide Wi-Fi and flat-screen TVs, plus kitchens, and sitting areas with sofabeds. The 1-bedroom suites have separate living rooms.Amenities include a convenience store, a gym and an outdoor saltwater pool, plus guest laundry facilities, and a furnished terrace with a BBQ area. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have minibars
  • 6 min drive to Ivy Creek Greenway
  • Guests liked the service
  • One of the few hotels in the area with a restaurant

Feedback From Real Customers

PhOtOg

Excellence award goes to this specific Hilton hotel We have stayed in this hotel on multiple occasions probably totaling over 30 days or more at this point We appreciate the accommodations they made for our four legged babies and their helpful friendly faces that greeted us at the door each time

They made check in and check out simple and fast Our rooms always were clean and super comfy! I highly recommend staying at this Hilton if you have a chance!

Alexis Wheldon

Family of 6 here The staff were all super Accommodating and friendly The room was extremely clean I felt good knowing my kids were sleeping in the bed and using the pillows and sheets

The shower was very clean also There was a lot of variety in the free breakfast they offered My kids were fed and satisfied They had actual food for breakfast and not just packaged breakfast bars like other hotels we’ve stayed at I would definitely recommend this hotel and stay here in the future

17. Hampton Inn Lawrenceville Duluth (3-star hotel)

About this hotel

Off Interstate 85, this modern hotel is 3 miles from golf at TPC Sugarloaf, 7 miles from central Lawrenceville and 16 miles from Stone Mountain Park.All rooms include free Wi-Fi, minifridges and custom-designed beds, plus both full desks and lap desks (for working on the bed), microwaves, coffeemakers and 32-inch flat-screens with HD channels. Suites add living areas with sofabeds and meeting tables, as well as whirlpool tubs.Free hot breakfast is offered daily, and to-go breakfast bags are available on weekdays. An outdoor saltwater pool features a terrace with a BBQ grill, and there’s also a gym and 3 meeting rooms. Parking is free.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • The rooms have kitchenettes
  • 5 min drive to The Hudgens Center for Art & Learning
  • Guests praised the friendly, professional service
  • Guests mentioned “waffles” 10 times
  • Guests mentioned lobbies 11 times

Feedback From Real Customers

Dee C

The staff is really great Very hospitable Rooms are very clean and nice

The beds are also very comfortable It’s nice to have a microwave as well The breakfast was also very good with a nice assortment The gym is nice and maintained The pool was enjoyable as well I was also surprised that the have a grill and a fire pit off of the pool area

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