5 star hotels in Lebanon, IN

1. Holiday Inn Express & Suites Indianapolis NW – Zionsville, an IHG Hotel (2-star hotel)

About this hotel

Less than a mile from both Highway 52 and I-65, this relaxed hotel is 14 miles from the Indianapolis Motor Speedway and 19 miles from the Indiana State Museum.The streamlined rooms come with complimentary Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers.Parking and a hot breakfast buffet are included. Other amenities consist of an indoor pool, a gym and guest laundry facilities.

Things You Need to Know

  • Guests praised the rooms
  • 9 min drive to Mulberry Fields
  • Guests praised the service
  • Guests liked the beds, mentioned 30 times in reviews
  • Guests mentioned pools 14 times

Feedback From Real Customers

Dan Dahill

The entire staff continues to go out of their way to make sure every guest is happy diring their stay Janet, the general manager, always makes sure I have everything I need The check-in process is quick and efficient

I love their variety of beverages and snacks you can purchase at a reasonable price The morning breakfast is always on point and they are quick to bring out more if a particular item is getting low Lindsey and Lori are some of the other employees that are ridiculously friendly and know the job well and even during the busiest times they never seem stressed When I travel from out of town this is the only location I will stay Thank you again for a very enjoyable stay


I have stayed there before and had a great experience it’s actually my go too hotel when I’m working in Whitestown, it’s my hotel of choice, I’ve stayed there two times before at week or two at a time Was going to book again and my plans changed las minute and I called the next morning to cancel my reservation was told it would be taken care of and have a good day I check my card and there is a 200 dollar charge (more than my nights stay!) I stay with IHG and am a member, I’m a loyal customer, and I get a surprise charge

I called and they said it is what it is nothing they can do I understand a 50-100 dollar fee not 200 dollars, I tried to re book this week and they’re sold out so I have to stay at another hotel but it’s insane I got a surprise charge, no receipt, and was not told about it When I call there is nothing else I can do, supposedly the GM says there is nothing I can do, so from now on IHG has lost me as a customer

2. Best Western Plus Indianapolis Nw Hotel (2-star hotel)

About this hotel

Off I-465 in the Park 100 area, this modern budget hotel is 12.5 miles from downtown Indianapolis, home to the Indiana State Museum and the Indianapolis Zoo. It’s also 18 miles from the Indianapolis International Airport.The subdued rooms feature desks and flat-screen TVs with cable channels, plus coffeemakers. There’s also free WiFi and high-pressure showerheads in the bathrooms, while kids 19 and under stay free with an adult.Amenities include a free hot breakfast, an indoor pool and a 24-hour fitness center, plus racquetball and tennis courts. There’s also a self-service laundry facility and a business center. Parking is free.

Things You Need to Know

  • The rooms have refrigerators and microwaves
  • 8 min drive to Eagle Creek Park
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Phil Ricotta

I stayed here for the Indy 500 in 2022 and was very impressed I have stayed at many different Hotels in Indy over the years and this was by far the best All rooms have been very recently renovated and are very clean

All Staff make you feel very welcome and they were always eager to please us Breakfast was great and they even open up early on the day of the race so that we could have a hearty breakfast and head out early to the track Thank You Do not hesitate to book hereyou will not be disappointed

Jamie Campana

I checked into the hotel and got to my room, there was blood stains on my bath mat Then my air would not work in my room it was set on 63 auto and was only getting hotter, the fan would not kick on I pull down my covers to get in and notice a stain on my fitted sheet, so I pull up the flat sheet and notice a stain on my comforter

I call front desk for new and wait close to 40 minutes before I check the other bed and stain on that comforter also I go to the desk to let them know the air wasn’t working and I know need two comforters The lady at the front desk, which was great she went above and beyond, I tell her what is going on and she goes upstairs with us and changes us rooms We get in there and check the bedding, fitted sheet, flat sheet and both comforters stains She goes downstairs and brings up 3 new, all stains We then go to at least 6 or 7 rooms and check their bedding before we found two that didn’t have stains on them When we checked in on elevator was working by Friday the other elevator was down That was not fun for check out of Sunday! Then Friday night I notice a sign on the door saying to call 911 in case of fire I thought that was common sense so didn’t think much of it till the next morning I read it and it says call 911 in case of fire that the fire systems were down I know in my state this is illegal to have occupancy in a hotel without fire system working Everyone should of been notified about this There were times we would go down and ask for extra towels and they wouldn’t have enough we would have to wait till they washed some I was very disappointed in this stay The cleanliness was disgusting I filled out my Survey after my stay with my concerns and letting them know a refund is the only thing that would make this better and I never heard back about my concerns I would not recommend this hotel!!!!

James Scott

I am giving this only 3 stars because there are so many little things wrong that could be easily fixed The rooms and hallways are nicely painted Good hot showers , new tub enclosures, nice artwork, very comfortable beds, great location, good AC but the carpets are filthy in rooms and hallways

At breakfast there was an attendant but the garbage can was overflowing The pool was very cloudy the day I used it The next day it was closed Water looked like it wasn’t being checked daily We stayed 4 days and had our electronic key card stop working 3 times where we had to go back to the front desk to get re-coded Some of the towels need to be replaced They are see thru The bathroom was very nice except for a filthy switch and cover plate The patio by the pool needs to be straightened up and kept cleanSimple fixes would make this place much better

3. Holiday Inn Express Lebanon, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 65, this straightforward hotel is an 8-minute drive from Boone County Airport and a 7-minute drive from Abner Longley Park.The basic rooms and suites come with work desks and flat-screen TVs, plus microwaves, minifridges and kitchenettes. There’s also free WiFi, plus kids 19 and under stay free with an adult. Suites provide separate living spaces and pull-out sofas.Amenities include a free breakfast bar, an indoor pool and a fitness center, as well as free parking and guest laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms, which have coffee makers
  • Guests praised the beds
  • 6 min drive to Abner Longley Park
  • Guests praised the friendly service
  • The fitness center has free weights and elliptical machines

Feedback From Real Customers

Christine Kiermas

I can think of nothing that would alter my rating Everything was excellent The staff was friendly, the room was large, immaculate and updated

The breakfast was nicer than most we’ve had on our road trip Even though I65 is close by, the traffic noise was not a issue We had a great nights sleep in a very comfortable bed Pet fee was the lowest we have encountered Surprised it only has a 2 star rating

Melissa Windle

Staff was always polite & friendly The rooms were clean, comes equipped with toiletries such as shampoo and conditioner, soap in med sized bottles attached to the wall, mini fridge, microwave, single cup coffee maker, but, I suggest bring your own coffee pods, the brand provided I did not care for but they also serve coffee downstairs throughout the day with the extras one could add as wanted Morning breakfast is typical continental breakfast, biscuits, eggs, sausage, gravy

It has dry & warm cereals, bagels, pancake maker, offers orange, apple, cranberry juice & milk Offers extended check out till 1pm If traveling with a service animal make sure you have your paperwork, they will check for it Has a nice space for animals to play & relieve themselves Water pressure is decent, but, the temperature fluctuates between hot & cold vs regulated temperature Right off the highway for easy access to the road Overall, this is a nice location & will stay again

Terry Sacia

Maybe I can post pics later Not impressed They must be moving toward a Days Inn franchise

I missed them changing the omelet ingredients to include styrofoam Old milk bottle in my fridge No sugar or cream for in room coffee Want hot water with your oatmeal? Then walk to the lobby AND, if you want more than 4 pieces of bacon you might just have to pay extra points This platinum member rates this property at the bottom of any IHG property I’ve stayed

4. Sybaris Indianapolis (2-star hotel)

  • Address: 5466 W 86th St, Indianapolis, IN 46268
  • Phone: (317) 337-9000
  • Ratings: 4.7 (1325 reviews) Excellent
  • Website : Sybaris Indianapolis
  • Check-in time: 6:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Luxe lodging offering refined suites with private pools, steam rooms & fireplaces, plus free Wi-Fi.

About this hotel

Off I-465, this upscale all-suite hotel is 5 miles from Eagle Creek Park and 11 miles from downtown Indianapolis.Luxurious suites with chic, chalet-style decor offer private swimming pools and/or whirlpool spas, plush lounge areas and free Wi-Fi. All provide fireplaces, steam rooms and TVs, as well as minifridges, coffeemakers and microwaves. Upgraded suites add waterfalls and massage chairs.Complimentary parking is available.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 11 min drive to Eagle Creek Park
  • Guests praised the friendly service
  • Guests mentioned “Massage chair” 29 times
  • Guests mentioned “waterfalls” 22 times
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Emily Garris

Incredible! These rooms are the ultimate romantic getaway! It’s very expensive but worth every penny if you can afford it I wish the price was more manageable so we could book more than 1 night, and i wish the check in time was earlier than 6pm but it is still an amazing experience! The room seemed very clean as well as the pool! Staff was friendly as well Only complaint/issue we had was I stepped on something sharp in the pool and when my husband felt around, he pulled up a pool filter cover that had 2 long sharp screws sticking out of it

Not a huge deal because luckily it didn’t break the skin, but when we checked out, we gave the part to the staff and told them what happened, and all they said was “sign this paper stating you were not injured” We weren’t expecting to get anything from it, but it didn’t seem like they were concerned with anything other than getting our signature for I’m sure legal purposes, which is absolutely understandable, but it just seemed cold or something But again, no one was injured and we had an amazing experience! It was awesome to have an indoor pool to ourselves! Would definitely recommend 👌!

Kelsey Simpson

My husband and I stayed here and overall the experience was nice We loved the pool and got massages which was amazing However there were a few negatives for the price we paid

We stayed in suite 5 there was an odd smell in the bathroom The bathroom altogether could use a facelift The waterfall was freezing cold and definitely a disadvantage that it’s on a timer and you can’t just turn it off The bed was so uncomfortable We could not get any sleep by how uncomfortable it was The massage chair definitely needs an updateWould I come here again absolutely however I think there are a few updates they could do to make the experience even betterThe time and experience with your partner is very important and worth it in that aspect I just really wish the bed had more of a comfort level If it did then even with the other negatives I could justify a 5 star review

Keisha “Keisha” E

We had a wonderful stay here The pool, hot tub, hot mist sauna and shower was beyond amazing I love the lights around the bed and the mirror above the bed

The room was clean and smelled good This was truly a great experience that was worth it It was easy to reach the staff for clean towels and any additional amenities that we needed (ice, iron etc) This location is close to a bunch of restaurants, movie theater, stores etc The outside set up look like town homes I believe the rooms are sound proof as well We received complimentary wine glasses and a spa bag for the pool area There was also robes in the room for us to use

5. Candlewood Suites Indianapolis Northwest, an IHG Hotel (2-star hotel)

About this hotel

Set in a business park, this unassuming all-suite hotel is a mile from I-465, 2 miles from Eagle Creek Park and 17 miles from Lucas Oil Stadium, home of Colts football.The homey suites offer free Wi-Fi, kitchenettes, flat-screen TVs and DVD players, as well as desks and sitting areas. Upgraded 1- and 2-bedroom suites add separate living rooms.Parking is complimentary. Other amenities include a business center, a fitness room and a convenience store, all open 24/7. There’s also a guest laundry facility and an outdoor BBQ area. Pets are welcome (fee).

Things You Need to Know

  • Guests praised the kitchenettes
  • 9 min drive to Eagle Creek Park
  • Guests praised the service
  • Guests praised the fitness center, which has elliptical machines
  • The fitness center has treadmills

Feedback From Real Customers

Claira Bell

I was nervous about staying here last weekend because of the different reviews This hotel was one of the best stays I have had in a while We stayed for Gencon Indy for 3 days, and will stay again

Very clean room and hotel in general, the staff was so helpful and kind in our questions We were checked in immediately and check out was a breeze The room itself was clean and tidy, and the guests were quiet I heard the staff talk about on weekends they have security to ensure that the guests stay quiet and follow rules I appreciate that!!! The only qualm would be that the show took about 3 min or so to warm up completely, but that is hardly an issue for me Overall 10/10!

Stephen Harris, Jr. (biglilsteve)

Hallway smelled like weed Room had a musty, unpleasant smell that never went away Air conditioning unit had a sign instructing me to use the thermostat on the wall

Thermostat on the wall was dead Jumped in the shower to discover the body wash dispenser was empty Non-adjustable shower head had overbearing water pressure Tub drained slow while taking shower All-in-all…would never stay here again

Airborne Trucker

BUYER BEWARE! Hotel looks nice on the outside but the inside tells another story Upon entry the smell wasn’t inviting, smell of stale/smoke air on the lobby

The hotel itself is in need a deep clean and remodel Carpets are dirty, furniture is really worn Customer service wasn’t there, upon arrival it seems as if we were disturbing the front desk She stayed on her cell phone the whole time during the Check-In Hallways smell of stale feet, smoke, and just unclean in general The rooms aren’t inviting IF YOU HAVE ANY ALLERGIES DO NOT STAY HERE! My wife sneezed most of the weekend Odd location for a hotel, nothing is in walking distance You will have to depend on ride shares and food delivery Wouldn’t recommend nor would I stay here again Laundry is free , full size fridge, cook top, and microwaveonly thing that was worth mentioning

6. WoodSpring Suites Indianapolis Zionsville

About this hotel

Next to farmland and a lake, this unpretentious extended-stay hotel off I-65 is 8 miles from Eagle Creek Park and 19 miles from downtown Indianapolis.The relaxed studios feature free Wi-Fi, flat-screen TVs and kitchenettes. Some provide sofabeds and/or sitting areas.Parking is complimentary. There’s also a fitness center, plus coin-operated laundry facilities. Pets are welcome (fee). Minimum-stay rules apply.

Things You Need to Know

  • 10 min drive to Big 4 Trail (Whitestown)
  • Guests mentioned “dogs” 11 times

Feedback From Real Customers

Rabia Talib

Don’t stay at this place! Even if your life depends on it I paid for a three night stay After the first night, I asked to have my room changed

I could not sleep with the crying babies, barking dogs and little kids in the hallway I tried to get my room changed I was told that could not be done because they were understaffed I left the hotel Upon trying to check out, the front desk was closed Supposedly they were cleaning rooms However, when I got in my car and called, someone picked up I was told to call back in two days because the manager would have to approve the refund I called back, there was not a manager available I left a message I did not receive a call back It’s been two weeks I’ve contacted Choice Hotels Corporate office and Bookingcom Now I’m contacting my bank The hotel just said they cannot refund my money I am not standing for that

7. Residence Inn by Marriott Indianapolis Northwest (3-star hotel)

About this hotel

Off Interstate 465, this relaxed all-suite hotel is 4 miles from the Indianapolis Motor Speedway and 9 miles from the Children’s Museum of Indianapolis.Simple, colorful suites offer kitchens, dining tables and sofabeds, as well as free Wi-Fi and flat-screens. The 1- and 2-bedroom suites add separate living areas.A breakfast buffet, an evening social and parking are complimentary. There’s also an indoor pool, a hot tub and an exercise room, plus a sports court, a lobby lounge and a BBQ area. Other amenities include a business center and a coin-operated laundry. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • 7 min drive to Eagle Creek Park
  • Some guests disliked the bathrooms
  • Guests mentioned pools 11 times
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Krista Grubaugh

From the start the whole experience was awful!We arrived and stood in the lobby for 10 minutes before finding the gentlemen at the desk hiding in the room playing on his phoneWe attempted to check in and the gentleman was very rudeWe booked the suite to accommodate our family

Upon entering the room we had a spider in our bedroom, the floors did not look like they had been swept, there was dried urine on the toiletWe chose the suite which sleeps 4, there were no sheets for the pull out bed, one blanket and only enough pillows for 3 of usAfter dealing with the gentleman at the front desk none of us wanted to go down and ask for more things to accommodate us so we just made do with what we hadWe tried to make the best of the situation and decided we would take the kids down for breakfast and then go swimmingBreakfast was a nightmare, the milk and yogurt were both spoiled, we were afraid to try any of the breakfast sandwiches in fear that we would get sick since nothing else seemed to be good so we went on without breakfast and went ahead to the poolThe pool was nice and literally the only good part of the entire stay!10/10 would not recommend!

Dee Swinson

This was the guest hotel for a 50th Anniversary Family ReunionThere was a few traveling sports teams and contractors when we arrived for our 3 day event but the Desk Clerks – were FANTASTIC They made sure that we had everything we needed and by Saturday afternoon, we were grilling and hanging out with the other hotel guests

The kids enjoyed the pool party and outdoor movieThis was an epic weekend without any incident and I would recommend this hotel to anyone!

Rodney Mines

Worst Marriott property management I have ever encountered! Work trip…drove up from Alabama, due to inability to get a timely flight, so we were bone tired by the time we arrived Instead of quickly getting into our rooms, we were given an hour+ run around and a hassle because they overbooked (despite my reservations and Marriott rewards membership) Night manager sucked…

gen manager sucked…front desk sucked complained to Marriott and got no response Will never stay near again AVOID at all costs!

8. Clarion Inn & Suites Northwest (3-star hotel)

About this hotel

This unpretentious hotel is 8 miles from the Indianapolis Museum of Art, 10 miles from the Indianapolis Motor Speedway and 13 miles from the Indiana Convention Center.Unassuming rooms feature complimentary Wi-Fi,
as well as flat-screen TVs and coffeemakers. Upgraded rooms add microwaves and minifridges, while suites offer sitting areas with pull-out couches.Freebies include parking, and a continental breakfast buffet served in a casual dining area. There’s also an indoor pool and an exercise room.

Things You Need to Know

  • Guests liked the unassuming rooms and praised the beds
  • 7 min drive to Eagle Creek Park
  • Guests liked the service
  • Guests mentioned hot tubs 15 times
  • Some guests complained about the pool

Feedback From Real Customers

lijay taylor

Was very clean, the bed was comfortable, big, warm & cozy! Staff were very nice Fast & respectful Had a smallKitchen sink, microwave & fridge, also had a couch! Was very nice only thing I didn’t like was the bathroom faucet being a lil loud but overall I slept great good stay!! Thank you!


Me and my family liked the hotel, but there were a few things wrong with it that could use some improvement the check in desk lady made my family do almost everything, because she wouldn’t get out of her chair the room was pretty decent, we got a king sized bed room

the room did have a weird scent that would not go away even though we put cologne and air freshener in the filter we used the pool and the chlorine made my skin itch and my hair sticky the hotel had average breakfast, but they had a make your own waffle stand, which was cool overall, pretty decent, but a litte weird

Kensey Bell

Stayed for a week+ We had different rooms and never encountered any bed bugs Rooms are nice beds are soooo comfortable

The breakfast is ok, could be improved but it’s free & hot so can’t complain too much The pool is coldThe staff is nice but Rachael the manager is a life saver as she helped me with getting cheaper rates during my stay

9. Extended Stay America – Indianapolis – West 86th St. (2-star hotel)

About this hotel

Off I-465, this straightforward all-suite hotel in a brick building is 4 miles from Eagle Creek Park beach, which offers hiking trails, and 10 miles from the art galleries, boutiques and late-night bars in the Broad Ripple cultural district. The famed Indianapolis Motor Speedway is 11 miles away.The laid-back suites offer free Wi-Fi and flat-screen TVs, as well as kitchenettes, dining tables and living areas. Some have pull-out sofas.Breakfast is complimentary. Other amenities include an airy lobby lounge, a fitness room and a barbecue area. Coin-operated laundry facilities are on-site, and parking is available.

Things You Need to Know

  • The rooms have kitchenettes
  • 12 min drive to Eagle Creek Park
  • Some guests disliked the beds
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 13 times
  • Guests mentioned “muffins” 12 times
  • Some guests complained about the breakfast

Feedback From Real Customers

James Gamuza

Yea I don’t know about this one

they keeping the appearance up but it does not get cleaned well for sure I won’t get in to what I found in bathroom The AC doesn’t work in 129 so it’s smelly and muggy in there I had to leave windows open to get air Fo some reason a picture on wall kept moving a lot and making noise It was so annoying The lobby and all that was reap clean though and front desk woma was so nice and quick The dishwasher had nasty water build up Cute room with nice layout too bad the staff isn’t keeping it clean very well


Room was OK but not great, bed was a cheap uncomfortable bed The reason I’m leaving this review though is the CREDIT CARD FRAUD that somebody at this hotel just attempted against my card After getting the messages from my card, calling to talk to a Fraud specialist, and having a conversation about the charges

somebody in Indiana is trying to make charges on my card, related to “electrical contracting”The only person in Indiana who knows I was there for “Electrical Contracting” and had access to my card is the girl who checked me in at the hotel last Monday night, April 18th, at approximately 8-9pmSo just be aware if you stay at this hotel, one of the employees is stealing guests credit card info, address info (which you have to give to book a room online), and any other details she can get on you and then attempting to put charges on your cardHopefully the hotel handles this, I did call and complain to the front desk earlier, after I spoke with Chase and we narrowed that down She said she was going to call her manager immediately and that this had also apparently happened to ANOTHER guest, presumably today I told her to tell her manager that I will be happy to follow up on this review IF THEY PURSUE THIS AND SEE THE THIEF CHARGED BY THE POLICE If not, my review is going to stand, as is, as a warning to the next traveler so they aren’t ripped off and inconvenienced tooSo if you don’t see an update the hotel didn’t pursue it, and the Thief/Thieves are likely STILL there

Jay Bird

Staff were very friendly Room was what you’d expect for the rates Bed wasnt bad

Fridge, dishwasher, stovetop (stupid temp knob was messed up on one electric top), microwave Building did however reek of weed i kinda got the feeling that it was partly the staff too lol didnt bother me tho might bother someone else is the only reason i say it

10. Quality Inn & Suites Lebanon I-65 (2-star hotel)

About this hotel

This basic, 2-story hotel is off Interstate 65, 1.1 miles from Lebanon and 28 miles from Indianapolis.All rooms and suites include free WiFi and have en suite bathrooms with showers, as well as flat-screen TVs, coffeemakers, minifridges and microwaves. Suites include pull-out sofas and whirlpool tubs.Complimentary hot breakfast buffet is provided, and there’s free parking for vehicles of all sizes. Other amenities include a heated indoor pool, an exercise room, guest laundry facilities, a business center and a meeting room.

Things You Need to Know

  • Guests liked the rooms
  • 11 min drive to Lebanon Parks & Recreation
  • One of the few hotels in the area with a restaurant
  • Guests mentioned pools 24 times
  • Guests praised the breakfast
  • The hotel has a game room

Feedback From Real Customers

Jacob Tidwell

As an avid Choice Hotels guest, I expected slightly better It’s still a 2- or 3-star hotel, so manage your expectations The staff was friendly, but not always helpful

(I found the language barrier especially difficult here) The space is conveniently located near the interstate and 5-10 restaurants Facility seems either old or just hasn’t been maintained as well as othersMy primary issue was that all the mounted/wall lights were on timers you couldn’t avoid This means approximately 5 minutes into a shower, all the lights turn off If you don’t catch them fast enough with movement, they won’t come back on Two of my three mornings included a shower almost entirely in the dark When I approached the staff about the issue, he (kindly) said it was a corporate decision and I should consider moving a desk lamp into the bathroomOtherwise, the parking lot and some aspects of the room were just ragged (See pictures)

11. Fairfield Inn & Suites by Marriott Indianapolis Northwest (3-star hotel)

About this hotel

This simple hotel off I-465 is 12 miles from the world-famous Indianapolis Motor Speedway and 11 miles from the Indianapolis Museum of Art.Unassuming rooms offer free Wi-Fi, flat-screen TVs, and desks with ergonomic chairs, plus coffeemakers, minifridges and microwaves. Suites add pull-out sofas.Amenities include free parking and hot breakfast, as well as an indoor pool and a 24-hour fitness center. There’s also a convenience store, a BBQ/picnic area, a 24/7 business center and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms
  • 11 min drive to Eagle Creek Park
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the indoor pool

Feedback From Real Customers

Cliff Hunt

as a titanium for life member I expect to be greeted appropriately and acknowledged I expect a clean and functional room I expect friendly service

my room was clean there was no welcome no acknowledgement no bottle of water no nothing service was unfriendly no one ever smiled, almost as I’d everyone hates their job no soap in room (they said their is a national backorder)would not return this is a $79/by hotel, not a $129 hotel

Doug Perkins

Second time here Good stay with the exception of checkout I stayed there a week and the staff was great until the morning of checkout

I had an early flight Some hotels keep coffee hot The night clerk came out and there was no “Good morning, how can I help you” He just stared at me I handed him the key He asked if I wanted a copy in which I replied yes I asked him if there was hot coffee and he just pointed to the thermoses I made one pump and tasted cold and nasty I then told him that and his reply was “Okay” There was no greeting or apology or have a nice day This young man needs to be retrained or fired In most cases I give 2 stars but the rest of the staff is outstanding

Jon Zink

Hotel is a bit on the older side, but seems to be recently renovated Someone was smoking in the room next door It could use a good cleaning inside and updated and maintained landscape

Even though I had the “Do Not Disturb” sign on the door, Housekeeping was pounding on my door at 8:30 while I was on a work call The breakfast food was disgusting at best

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