5 star hotels in Lemont, IL

1. Embassy Suites by Hilton Chicago Lombard Oak Brook (3-star hotel)

About this hotel

This refined all-suite hotel is 6 miles from the Graue Mill & Museum, 5 miles from Lilacia Park and 3 miles from Mayslake Peabody Estate.Understated suites provide Wi-Fi access, flat-screen TVs and separate living areas with pull-out sofas, plus microwaves, minifridges and coffeemakers. Some have whirlpool tubs.Complimentary perks include breakfast, and regular evening socials with snacks and drinks. Other amenities include a restaurant/bar, an indoor pool and a gym. There’s also coin-operated laundry facilities, a 24-hour market, and meeting and event space. Parking is available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 11 min drive to Fullersburg Woods Nature Education Center
  • Guests praised the service, which has a concierge
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 28 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the bar

Feedback From Real Customers

Fadi salam

It was amazing staying at this hotel I am Hilton member and I get points wherever I stay They have built this hotel really nice

The architect and placement is top notchBeautifully designed with great indoor scenery and lovely choice of furniture through out this hotel is amazingBed rooms were cleaned well before our arrival, bathroom and shower was relaxing Two extra sinks around the roomPool was clean and breakfast was superb Staff was highly trained and was very polite through out my stay Saw a lot of cops car in the parking lot but maybe they stay here or something, not sureMust stay her even if visit Chicago city, it’s about 30 to 40 minutes drive and around 10/15 restaurants with mall with in a mileDefinitely staying here again Airports like O’Hara is 20 minutes and midway is around 40 minutes away from here

Orlando Hoye

Everything was great! Happy hour was fantastic and the bartender (male whom had a place in brandywine)was one of the best hosts I’ve ever had at any hotel period!!! Can’t remember his name but he deserves a serious pay increase!! You can figure out who he is by my description of his place and my family really enjoyed your place and the breakfast was awesome too especially the made to order omelette!!If you’re in the area and need a place to lodge please try this location out and you won’t be sorry!!👍👍👍👍🍾🍾

Myron Covington II

GREAT property! Stayed there with the family We had several rooms and the Embassy is ALWAYS the best! I have stayed at ES in multiple states and we ALWAYS come to this one when we come to the Chi! Can get somewhat loud and busy with kid sleepovers and sports teams but hey, that is to be expected! Please restore the two hour Manager’s Reception and please do not run out to breakfast food! We had seven kiddos with us! Keep up the great work Embassy!

2. Hotel Indigo Naperville Riverwalk, an IHG Hotel (3-star hotel)

About this hotel

This polished hotel is a 2-minute walk from Naper Settlement outdoor museum and a 13-minute walk from Centennial Beach.The stylish rooms feature leather furnishings, free Wi-Fi and flat-screen TVs, plus Keurig coffeemakers. Suites add pull-out sofas. Room service is available.Parking is complimentary. Amenities include a chic restaurant and cocktail lounge, a 24-hour fitness room and a business center, plus meeting spaces. Breakfast may be added for a fee.

Things You Need to Know

  • Guests praised the large rooms and liked the beds
  • Walking distance to Naper Settlement and the Naperville Park District
  • One of the few hotels in the area with room service
  • Guests praised the chic restaurant
  • Guests mentioned lobbies 21 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a spa
  • Guests praised the cocktail bar

Feedback From Real Customers

Alex Bucz

We recently stayed at Hotel Indigo for our wedding weekend, hosting a room block with assistance from Lauren She was INCREDIBLE and was with us every step of the way Anything I needed help with, she was quick to respond and provide

I grew up in Naperville and lived there for 20+ years, and never had the chance to stay at Hotel Indigo Our stay was fantastic, and our wedding party and guests loved it Hotel Indigo gave us “vacation” vibes, even though I was down the street from where I grew up The hotel is SO nice, Plank Bar & Kitchen was great for our Friday night cocktail event, and Sydni at the bar was awesome The front desk staff was super nice and accommodating as well Highly recommend Hotel Indigo for a stay in town, or a wedding or large event!

Barb Montagano

Our family and friends had a phenomenal weekend stay, for our son’s wedding, thanks to the team at Hotel Indigo Naperville We are extremely grateful to Sydni, Mike, Ashley and Maddie for taking care of every detail We thank them for their guidance in planning, efficiency, professionalism and kindness throughout

Check in was a breeze and all welcome boxes were handed out The lobby and guest rooms are immaculate and beautiful I highly recommend Hotel Indigo Naperville!!

Eric Binder

Beautiful hotel right in the heart of downtown Naperville We stayed in a suite on our wedding night Spacious room, easy access to parking garage, large walk-in shower, twin sinks, and incredible views from the numerous large windows

Easy check-in/out TV was a bit small and awkwardly placed, but we didn’t really use it much so it was fine Overall, a stellar experience

3. The Drake Oak Brook, Autograph Collection (4-star hotel)

About this hotel

A mile’s walk from the Butler National Golf Club, this elegant suburban hotel with extensive function spaces is 7 miles from Brookfield Zoo and 10 miles from the Frank Lloyd Wright Home and Studio.All the airy, refined rooms feature classic decor and offer flat-screen TVs and free Wi-Fi, plus microwaves and minifridges.Breakfast is offered (fee). There’s a restaurant and bar, plus a bright cafe and a clubby lounge. Other amenities include fitness facilities, a business center and meeting space. There’s an on-site laundry, and parking is complimentary.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • 6 min drive to Lizzadro Museum of Lapidary Art
  • Guests praised the service
  • Guests liked the restaurant
  • Guests liked “brunch”, mentioned 54 times in reviews
  • Guests praised the breakfast
  • Guests praised the nightlife
  • Guests praised the clubby bar

Feedback From Real Customers

Aileen Tejeda

My partner and I recently stayed here for a small weekend getaway and I’m so happy we did Everything was lovely James went above and beyond to make sure we knew all the services the hotel provides

He recommended meals for us to try and helped us with any questions we had David our server at the hotels restaurant was kind and attentive It was wonderful to see people who truly love their job, working at such a wonderful place

Bre P

I stayed here for a few nights (passing through for work) and my whole experience was amazing! From check-in to room service to the lounge to dining! ALLOF IT

The staff in all departments are so friendly Iris and Christopher were especially helpful and hospitable during our dining and lounge experience The rooms are beautiful The amenities are plentiful! Highly recommended! I’ll for sure return next time I’m in the area

Stephen Cullen

I had an excellent experience with Joshua I checked in late at night in the early hours of the morning due to travel He was able to help me quickly workaround an issue with the 3rd party online reservation company I used, and put me in a beautiful room

The room was gorgeous He also recommended a nearby restaurant that delivered late, after I had been at the airport all day Both the service and the rooms are A+ The hotel is also nestled in a beautiful surrounding community It’s a First Class and White Glove experience at the Drake

4. Home2 Suites by Hilton Joliet Plainfield (3-star hotel)

About this hotel

This casual all-suite hotel off I-55 is a 7-minute walk from the Louis Joliet shopping mall and 11 miles from the Chicagoland Speedway racetrack.Relaxed suites with colorful accents offer free Wi-Fi, flat-screen TVs, kitchens, and living areas featuring pull-out sofas and dining tables.Freebies include parking, and a breakfast buffet served in a casual dining room. There’s also a bright lobby lounge with a 24-hour convenience store, as well as a fitness center and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have refrigerators
  • Guests praised the bathrooms
  • 6 min drive to the Lake Renwick Preserve
  • Guests praised the friendly service
  • Guests mentioned “shopping malls” 11 times
  • The fitness center has weight machines and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Tracy Johnson

What a great find so many hotel options in this area, but this was adequately priced for such a great experience

We only stayed 2 nights, but I wish we stayed more! Outside there is a nice sitting area and fire pit Once you walk in there is a very welcoming foyer, with TV, coffee, sitting area, etc The staff are so friendly and helpful Near the front desk you have juice/water/soda for purchase as well as an array of snacks The gym (which I used twice) was super clean and very nice It was quite large Probably the nicest I’ve seen at a hotel They have an indoor pool which people seemed to really enjoy The room was so clean and the bed was so comfortable I loved the kitchenette and living room area We enjoyed watching football in the room as well The fridge and microwave were very clean, which I liked The shower was nice and roomy I would definitely give this place my business again

Nancy Mundorf

We stayed 6 nights with a family of 5 and were very comfortable in our room! Not only was the room very clean but the entire hotel and property was kept extremely clean! Breakfast was good, lots of choices Everyone was very friendly and welcoming during our entire stay! Very convenient location! Look forward to staying again next time we’re in town!!

Julie

It was good because the room was very spacious, had a curtain for privacy between living area and bed area Dishwasher and everything, even hidden beef jerky in the cabinet! Beds are pretty comfy but I found a blood stain so 3 points for effort I guess The counter table could even be used as a bed for guests

The bathroom doors are brutal, almost got stuck in one, almost had to press the emergency button, very scared The pool was nice, you can open your eyes with no tears but my friend had eye irritation about an hour after The pool tasted salty, a lot of little kids were roaming around so it tasted quite urinated I hit my chin at the bottom of the rough floors, now I have a mark so no hot girl summer, biatch My brother asked for an hdmi cord and the guy at the front desk was very rude about it, didn’t even give us a goodnight just a “GIVE IT BACK” This random little girl with snuck into our room and was telling us off, saying “Ice doesn’t melt in the microwave” and what not because the sink water tastes chemical She acted like the queen of coffee and had at least 5 cups which I don’t know how because it was ATROCIOUS by the way, she calls herself “The Coffee Addict” We got ding dong ditched around 9:00pm and when we kept going out to check no one was there, it was very frightening and in that moment I was on my knees praying to my lord savior Jesus Christ, asking for forgiveness for slapping that one guy at the playground I was in the shower during this time and the shower head was pretty good, great water pressure and there were a lot of towels The curtain was very see through and since we were on the bottom floor you could see everyone walking by and it added more onto the horrifying madness The breakfast was okay, the waffle maker was broken, not filled so we had to wait 20 minutes to actually eat our food I felt like I was in a school lunch line, waiting for my food with an empty stomach and a narrow mind This boy taught me how to work the waffle gadget so very thoughtful of him The waffles were dry but filling I guess, not many options for breakfast We payed to leave till 12:00pm and while we were napping this woman kept knocking on our door asking when we were going to leave so very annoying, I was in the middle of my nap daydreaming about leonardo DiCaprio I am starting to begin this hotel is haunted first the random knocking, then I had a mid day nightmare about the doors opening and closing and the curtains as well Then in the dream a genie ghost figure was arising from the bed and my friend and I were horrified But in the end of the dream we were greeted with cupcakes so that was good I guess Overall pretty good hotel if you want a break from your husband

5. Hyatt Regency Lisle Near Naperville (3-star hotel)

About this hotel

A half-mile from the 1,700-acre Morton Arboretum, this modern hotel off I-88 is 25 miles from the Loop district of downtown Chicago.Contemporary rooms feature sitting areas with pull-out sofas and desks. All include coffeemakers and minifridges, as well as flat-screen TVs and free Wi-Fi; some offer views of the arboretum.Amenities include an upscale restaurant and an informal lounge bar. There’s also a heated indoor pool and a fitness room.

Things You Need to Know

  • 4 min drive to Sea Lion Aquatic Park
  • Guests praised the lobby
  • Guests mentioned the rooms are unclean

Feedback From Real Customers

Stacy Kral

OUR CAR WAS VANDALIZED! I was a guest at the Hyatt Regency in Lisle, Illinois June 9-12 I was in town for my stepdaughter’s wedding, down the road at the Morton Arboretum We had an adjoining room for the night of June 10 for the bride

While we were there, many things were less than desirable, but the worst occurred on my final night there On Saturday night, June 11, I parked my other daughters’ car in the Hyatt parking lot I parked it in the well lit lot, close to the building, and thought it was a very safe spot The next morning, the catalytic converter had been stolen and the front hood was damaged When I reported it to hotel staff, they said they had no liability and could not help me I was shocked at their complete disregard and lack of concern, they also did not seem a bit surprised I would have hoped for some empathy, contact information for the police, somethingI guess that I should not have been too surprised though as the whole time I was there, the staff seemed unconcerned Even though the adjoining room was vacant on June 9, (we asked because we thought about getting it early), it was not cleaned and available until 4:30 pm June 10 We told them it was for a bridal party, with an early morning wedding the next day, but that did not seem to matterWe also witnessed other guests arriving after 4 and still not having their room ready They were offered drinks at the bar, but many needed their rooms Then we witnessed damage to the number board in one elevator, causing some floors to be inaccessible The other worst thing we saw was when some guests got stuck in the other elevator and were ringing the bell for some time They got out, but then that elevator was shut down for a dayAll in all, I will never stay there again, and fear to stay at any Hyatt

Naqia Najafi

At first glance this hotel looks like it will be a great stay The lobby is grand, clean and spacious However, the rooms do not match this vibe & does not look like the photos advertised

They are outdated and dirty The beds are tiny in size We stayed in a 2 double bed room, but the beds were closer in size to singles The washroom curtain had stains, and water pooled up to your ankles when taking a shower Our TV did not work & wifi also did not work for our first day of our stay We travelled with a large group and several members of our party experienced worse issues Earwigs in the bathtub, ants in the room, an electrical spark & flame from the outlet, blood like stains on sheets upon arriving in hotel There was also no daily cleaning/room service offered until the third night of your stay, which would have been nice to know prior to booking The only reason I’ve given this hotel 2 stars is because the staff is very kind and helpful But overall, if you’re expectations are a clean hotel room, I would not recommend this place

Mistic Mods

Room was great but asked for regular coffee 2 times and got decaf both times Last time we asked they never even came to the room Also we were supposed to get wedding venue rates and asked multiple times and was told fully booked but groom said they were not

Called sales dept and told the same thing I wouldn’t recommend for the price service should’ve been better

6. Hilton Chicago/Oak Brook Hills Resort & Conference Center (4-star hotel)

About this hotel

This upscale conference hotel is 2 miles from the Mayslake Peabody Estate cultural venue and 15 miles from O’Hare International Airport.Straightforward rooms have free Wi-Fi, flat-screen TVs and coffeemakers; some offer golf course views. Suites add minifridges and separate living areas with pull-out sofas; upgraded suites feature private balconies. Room service is available.Parking is free. The hotel has a lobby bar, a casual eatery, and a grill restaurant with a patio, plus a business center and 42,000 sq ft of event space. There’s an 18-hole golf course, indoor and outdoor pools, and a gym, plus a spa, a game room and sports courts.

Things You Need to Know

  • 8 min drive to Lizzadro Museum of Lapidary Art
  • Guests praised the beds but some complained about the kitchenettes
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests praised the casual restaurant
  • Guests liked “golf courses”, mentioned 120 times in reviews
  • Guests liked the grounds

Feedback From Real Customers

Kathy Budewitz

This hotel truly is a hidden gem! We have been coming here for years with family and friends There is so much to offer—indoor/outdoor pool, golf, 2 restaurants, game room and more The hotel is just gorgeous, as well, and the staff is amazing! From the time you check-in, you feel welcomed

I have to give a huge shout out to our absolute favorite staff member, Willie, at the pool/golf bar He is amazing—hardworking, personable, efficient, and just an overall fantastic person! Such an asset to the hotel We already can’t wait to come back!

Justin Flora

My wife and I were here for a 1 night 2 day work conference We really enjoyed our stay Everyone was friendly and the hotel has so many amenities (large outdoor and indoor pools, nice selection of restaurants)

The conference food, snacks, drinks were great with a lot to choose from Our room was extremely clean and the beds were super comfy Thank you for a great experience Hilton team!

Karissa Plautz

Beautiful views of the golf course and skyline Clean room and bathroom Comfortable king size bed

Modern 2 restaurants and bar Friendly and helpful front desk staff Booked 2 rooms 3months ahead of time and happy to be on the same floor a few rooms away from each other Only downfall is we did ask for room service but they did not refresh towels or clean bathroom like asked

7. Chicago Marriott Naperville (3-star hotel)

About this hotel

This classy hotel is 3.8 miles from the Naper Settlement museum and 5.2 miles from golf at the Village Links of Glen Ellyn.The polished rooms have coffeemakers and iPod docks, plus Wi-Fi (fee) and flat-screen TVs with premium channels. Upgraded rooms have access to a lounge with free continental breakfast and evening appetizers. Suites add separate living areas with pull-out sofas.Parking is free. Amenities include an American restaurant and a bar, plus an indoor pool and a fitness room. There’s also a business center, along with 21 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 7 min drive to Herrick Lake Forest Preserve
  • Some guests complained about the kitchenettes
  • Guests praised the service
  • Guests mentioned concierges 17 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Lee Conner

Great customer service from everyone The rooms are dated and need some more ways to charge the many devices most people have these days The AC is very quite which is awesome

Also the desktop is NOT in front of the AC system so you won’t freeze while you are working My understanding is that the refresh of the lobby is due soon but no mention of refreshing the roomsAsk for Ms Sheila she is awesome

Taylor Holloway

We had a block of rooms booked for our wedding here and the event manager Shannon truly went above and beyond to help my out of town guests get rooms booked and on the block, and helped with family who had more of a extended stay She alleviated so much stress from me the week of the wedding and would always get back to me in a timely manner If you are needing a block for out of town guest I highly recommend reaching out to Shannon

Thank you again!

Jodi Morse

The room was clean and the bed was comfy On the downside our shower drained very veryyy very slow, there is no mini fridge in the room and there is not a plug in on both sides of the bed Just one plug on one side

The ice machine on our floor (3rd floor) was also broken For what we paid to stay here we expected a bit more The front desk staff was friendly and the lobby/bar area was clean and nice

8. The Westin Chicago Lombard (4-star hotel)

About this hotel

This sophisticated hotel is 6 miles from Graue Mill & Museum and 4 miles from Lilacia Park.Relaxed rooms provide Wi-Fi access, flat-screen TVs and minifridges, plus safes, and tea and coffeemakers. Suites add sitting areas. Some offer pull-out sofas, in-room treadmills, balconies and/or access to a club lounge with free drinks.Parking is complimentary. Other amenities include a seafood restaurant, a steakhouse and an indoor pool. There’s also a gym, and meeting and event space. Breakfast is available.

Things You Need to Know

  • Guests liked the large rooms and praised the beds
  • 10 min drive to the Morton Arboretum
  • Guests praised the friendly service
  • Guests mentioned lobbies 49 times
  • Guests praised the fitness center
  • Guests praised the nightlife
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Leia Adams-Gray

Excellent hotel, comfortable beds, really awesome lap pool and gym, and hot tub Little deep for small kids but we brought a life jacket and our daughter loved it I was able to swim for hours alone during the day

It was so relaxing Great restaurant down in the lobby Great breakfast in the executive lounge Super friendly staff Definitely recommend staying here

Emily Stranski

Love this place We first visited in December for a pool night during Christmas break We just went back again last week because the kids kept begging to go back

The pool and hot tub are great! Huge pool, much larger than most hotels It is 4 feet deep throughout, so good for my kids who can swim wellHot tub adjacent to pool but tucked away so nice for me to relax while still able to keep an eye out Over Christmas, there were maybe 2-3 other couples/ families using pool while we did This last time we came during a snowstorm, so we literally had pool to ourselves in both the evening and next morningRooms were well appointed, recently renovated, and clean Exactly what I was expecting Front desk is very friendly and helpful as wellI’m a bonvoy member and enjoyed the late checkout offered with my status in order to enjoy the pool longer before we leftThis hotel is right next to Target, the Yorktown mall, movie theater, restaurants Plenty of options and amenities for a business or family type traveler Highly recommend!

k00nta

I stayed at this hotel for the weekend and it was great The room was spacious with two queen sized beds The lobby looked very nice with fast elevator times as there were 5 elevators

The hotel also has quite a few services such as an indoor gym, pool, and Starbucks I would definitely stay here again as it’s located near many stores and restaurants

9. DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove (3-star hotel)

About this hotel

Set a mile from the Morton Arboretum, this understated all-suite hotel is 4 miles from Oak Brook shopping mall and 7 miles from the Brookfield Zoo.Straightforward 1-bedroom suites have flat-screens, living areas and pull-out sofas, as well as microwaves, minifridges and coffeemakers. The 2-bedroom suites add conference tables. Wi-Fi is available.An area shuttle and parking are complimentary. There’s also an indoor pool and a gym, plus a 24-hour business center and 35,000 sq ft of meeting space. Other amenities include a casual lobby lounge and a restaurant. Breakfast is available.

Things You Need to Know

  • 7 min drive to the Morton Arboretum
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • Guests liked “cookies”, mentioned 23 times in reviews
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

ZeeZee Dawson

I stayed a total of 19 days on a business trip Overall the hotel stay was good could have been better but the room was extremely dusty Room needs a good dusting because it was so build up and I order housekeeping twice my whole trip but nothing was done about the dust

Build up dust on my clothes and items Needs better cleaning or change filters However, the staff was friendly and happy I didn’t get a chance to order room service but the cookies are amazing!!! If you get a chance to stay here, don’t forget your free cookies😃

Deb L.

The bad: There is a half an inch gap at the bottom of my front door(see picture) The hotel is by no means full and they put us next to the elevators so that I can see and hear everyone and everything walking by The water in the shower/tub does not fully turn off and leaks/drips

We arrived late and didn’t notice they didn’t have a Do No Disturb sign so housekeeping barged into the room in the morning When I went to ask the front desk, they initially said it was our responsibility to make sure that we put a do no disturb sign if we didn’t want housekeeping They are not serving breakfast of any kind There weren’t any extra blankets or sheets in the room There isn’t a way to modify the temperature of the roomThe good: location is good and accessible Beds are comfortable Water pressure is high in the shower Plenty of parking

Leo

Location is convenient Not impressed with room cleanliness as there was trash in room from occupant before me Coworkers from my company stay here often but this may be the last time I stay

Many issues with loud occupants and smoking inside rooms The restaurant has great service and really enjoy the fact the Starbucks is inside From someone who stays in Hilton properties every week, there are better options around

10. Embassy Suites by Hilton Chicago Naperville (3-star hotel)

About this hotel

This modern all-suite hotel is 1 mile from Interstate 88 and 4 miles from both Morton Arboretum and Centennial Beach swimming complex.Understated studios come with sitting areas, kitchenettes and sofabeds, plus flat-screen TVs and Wi-Fi. The 1-bedroom suites have separate living rooms; upgraded quarters add complimentary snacks and drinks. Room service is available.Freebies include a made-to-order breakfast, evening drinks receptions and parking. Other amenities include a casual grill restaurant with a bar, as well as an indoor pool, a gym and a 24-hour convenience store.

Things You Need to Know

  • 6 min drive to Herrick Lake Forest Preserve
  • Guests praised the casual restaurant
  • Some guests disliked the kitchenettes
  • Guests mentioned lobbies 46 times
  • Guests mentioned “omelettes” 25 times
  • Guests praised the fitness center
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Tonya Hanson

Overall decent experience staying at this hotel The parking isn’t a great situation thoughFor other diamond members who are use to other Hilton properties providing multiple bottles of water during longer duration stays, this location 100% will not

Only 2 per room per stay I understand that’s always been the policy, just all other Hilton’s I’ve stayed at provide extra throughout stayFor late check out, you cannot request at check in or during stay- you have to call day of check out to see if they will accommodate it This makes it difficult to plan your last dayBreakfast was good, lots of optionsRoom was good, bed comfortable

Cinaiya Stubbs

I have stayed in hotels/inns in very rural towns in the US and abroad and this stay was the worst that I have ever experienced My family and I thought we were going away for a quick, impromptu long weekend before my husband starts his new job What we experienced at this hotel was disappointment after disappointment

First, we were told that we could not check-in until 4 pm That is fine, and expected as that is the stated time However, others were checking in as we waited in the lobby until 4 pm I visited the front desk twice, and each time was met with horrible attitude and abhorrent customer service When we finally checked in the gentleman that helped us gave me a breakfast card for only the adults, which I had to correct No big deal, no one is perfect Then we entered the elevator and were greeted by the screech of grinding parts, which was unnerving Later that day, we noticed that that elevator had been taken out of service In the room the cleanliness left much to be desired The shower grout was filthy There were stains on the bedding, and the dust was visible The hotel was full so requesting a new room was to no avail On the way back from dinner parking was impossible in the front so we parked in the back The doors for us to enter were supposed to be accessible by room key only These doors were not secured so anyone could enter the premises The next morning two of the three elevators were out of service This meant that we could not actually get down to breakfast Taking the stairs leads you outside, and in this case into the rain My family waited at the elevator for 20 minutes or more and could never get on Families trying to carry luggage down faced worse experiences At this point we decided to check out and go to breakfast elsewhere, at our expense, although we had breakfast included at the hotel We tried again to get on the elevator, again to no avail This time we had to carry our luggage down four flights and across the parking lot (no luggage carts on stairs) I called the front desk to request that the additional $30 that I was charged be removed from the bill, as of yet this has not happened although the manager indicated that it would be taken off She also stated that the breakfast would be extended due to the elevator issue This also did not happen My family and I will never return

Jessica Sanders

Overall, the hotel was great The employees were all very friendly and the complimentary receptions in the morning and evening were great For the price of the room, I did expect that the furniture (footstool specifically) wouldn’t have looked like it went a couple rounds with a cougar and the toilet paper holder wouldn’t be close to falling off the wall but the service and food as well as location made up for it

11. Hyatt Lodge Oak Brook Chicago (4-star hotel)

About this hotel

Set 2 miles from the Mayslake Peabody Estate, this upscale hotel overlooking a private lake is a 10-minute walk from Lizzadro Museum of Lapidary Art and 10 miles from the Village Links of Glen Ellyn golf course.The modern rooms feature free Wi-Fi, 42-inch flat-screen TVs and coffeemakers. They also come with work desks, private balconies or patios.An area shuttle and parking are complimentary. There’s a casual cafe with a seasonal patio, plus a cozy bar with lake views. Other amenities include a spa, an indoor pool and a gym, plus meeting space.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 13 min walk to Lizzadro Museum of Lapidary Art
  • Guests praised the friendly service
  • Guests mentioned “Trail” 18 times
  • Guests praised the grounds
  • Guests praised the breakfast
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Susie Sand

We celebrated our anniversary yesterday and stayed here We were surprised by the hotel with champagne and chocolate strawberries in our room,nice touch 😉 It was a lovely experience overall

Though we could imagine how beautiful the scenery is in the summerwe will definitely be back! The property is huge, pool is big enough to swim laps, there’s a hot tub too Gym is also very big There’s a cute restaurant that over looks the lakewe didn’t get to try it because we arrived after 3pm and it’s only open for breakfast and lunch but you can still get dinner later in the bar/lounge Clean, beautiful,relaxing property and staff was very nice as well

Jo L

One of the most romantic hotels I’ve ever stayed at Rooms were clean, and a big plus is that they have windows that actually open and you can get some fresh air in the room The front desk was professional and attentive

The design of the building and the location give you that unique lodge feel, like you’re somewhere in the mountains of Austria Great stay, and will stay here whenever I’m in the area They are dog friendly and the prices are more than fair $25 daily pet fee and 60lbs weight limit

Marian Jones

Love love love the location The scenery was beautiful The rooms could have been cleaned

There was dust every where My niece room had a spider web in the corner of the room with a spider So that room hadn’t been cleaned in awhile The bathroom sink had mold or something around the faucet So i did cleaning myself Because staff said the rooms don’t get cleaned until the 3rd day

12. Le Méridien Chicago – Oakbrook Center (4-star hotel)

About this hotel

This chic hotel is 6 miles from the Elmhurst Art Museum and 10 miles from the Frank Lloyd Wright Home and Studio.Refined rooms feature flat-screen TVs, Wi-Fi (paid), espresso machines, and courtyard or street views. Upgraded rooms offer access to a lounge with free breakfast and drinks. Suites add living areas, separate bedrooms and soaking tubs. In-room spa treatments and 24-hour room service are available.Art museum passes, parking and an area shuttle are complimentary. There’s an artsy bar/restaurant and a tapas lounge, as well as a 24/7 fitness center.

Things You Need to Know

  • 6 min drive to Lizzadro Museum of Lapidary Art
  • Guests liked that this hotel is near shopping
  • Guests mentioned the rooms are small
  • Guests praised the friendly service
  • Guests mentioned “shopping malls” 20 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a spa
  • Guests liked the bar

Feedback From Real Customers

Denise Bowers

Me and my husband stayed here back in February and it was amazing This was our first time away from our kids since the pandemic started and we enjoyed every moment The staff was really nice, the hotel in general was very clean

We stayed in two different rooms and loved them both, I really enjoyed the tub and shower and was able to relax The restaurant/bar was great and the drinks were the best I can’t wait to visit again and do some more sight seeing in the area

Derrick Woolfson

Well appointed hotel with several conveniently located restaurants & shopping Staff at desk were very friendly and accommodating They offered to check me in early, which was great

I also highly recommend their spa The massage therapist Agnes was incredible, honestly one of the best massages I’ve had All in all, great hotel for our business meetings and would absolutely stay here again Thanks for making our stay a pleasurable experience

Cory C

I was so excited to try this hotel for a few months now I stayed here one night and everything was just fine Everything was cleaned really no issues just nothing to tell other people about

The price is kinda high as well, I think the price is the main reason I wouldn’t recommend this hotel, doesn’t offer a good bang for your buck (In my opinion)

13. Country Inn & Suites by Radisson, Romeoville, IL (3-star hotel)

About this hotel

Off Interstate 55, this relaxed hotel is 4 miles from the Illinois Aviation Museum and 8 miles from shopping along the Naperville Riverwalk.The laid-back rooms offer free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add whirlpool tubs and/or separate living areas with pull-out sofas.A breakfast buffet and parking are complimentary. There’s also an exercise room and an indoor pool. Other amenities include a business center and a lobby lounge with a fireplace. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the beds
  • 9 min drive to Pelican Harbor Indoor/Outdoor Aquatic Park, Bolingbrook Park District
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests mentioned hot tubs 18 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the indoor pool

Feedback From Real Customers

Chris Holtzlander

I don’t think words can fully express my gratitude towards the staff here and how nice and quiet the place is If you’re in the area, THIS IS YOUR HOTEL, I promise!!! Staff are very attentive and whiling to accommodate to fit your needs and wants I stayed 4 nights for work in the area and not 1 problem arose

They have a Diamond Award displayed from 2021 and its very well deserved You can tell the owners and management take pride in their establishment and want to serve you Thank you so very much for such a great stay 🙂

Veronica Howard

Reviews fooled me! My husband and I arrived here right before midnight Per the guy at the front desk if you’re not checked in by midnight they will charge you for the room and will resale your room 🧐Anyways the hotel check in went smooth The lobby was nicely decorated and smelled clean

However, the smell of wet dog hit us as we entered the room The room was nicely decorated too, but there were more issues besides the smell The toilet seat was cracked, stains on the carpet, and the tiles on the jacuzzi were buckling at the bottom I was completely shocked! Then the continental breakfast didn’t not offer any type of protein (meat) Just drinks, eggs, oatmeal, and bread on top of bread with a few other things I would give them 25 if it was an option

MrandMrs Sutton

Our experience was truly amazingThe staff is awesome and courteousLaundry facility on site

Indoor poolFood nearby (in walking distance)Great breakfast bar and the BEST part is they are PET FRIENDLY 😍Definitely will be staying again EVERY time we are in Romeoville,Illinois, even if it’s not business related 😊

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *