5 star hotels in Los Gatos, CA

1. The Domain Hotel (3-star hotel)

  • Address: 1085 E El Camino Real, Sunnyvale, CA 94087
  • Phone: (408) 247-0800
  • Ratings: 4.0 (1066 reviews) Very good
  • Website : The Domain Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern hotel with a heated pool, plus free wine hours, parking, Wi-Fi & local shuttle service.

About this hotel

This bright hotel is 7 miles from San Jose International Airport and 1.6 miles from the nearest Caltrain station.The colorful, modern rooms feature plush linens, flat-screen TVs, iPod docks and free Wi-Fi. They also have minifridges and Keurig coffeemakers. Some have windows facing an interior atrium. Suites add whirlpool tubs and separate living areas, and some have private balconies.Freebies include a wine hour most nights, plus parking and a shuttle to locations within a 10 mile radius. There are fitness and business centers, event space, and a heated outdoor pool with cabanas and a hot tub. There’s also a laid-back cafe and bar.

Things You Need to Know

  • 13 min drive to Triton Museum of Art
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • Guests mentioned lobbies 50 times
  • Guests liked the fitness center
  • Guests liked the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Matthew Riley

I want to be clear that this is not a bad hotel by any means Certainly not a hotel horror story you hear about At the same time, I was slightly disappointed based on the reviews I had read, so I thought I would post

To start, I thought based on the pictures online that a “premier room with balcony”, would have a room overlooking the pool, or a hood view of the town at least based on the pictures I saw online My room overlooks the parking lot, freeway, and a strip mall across the street Not a huge thing, but somethingThe jacuzzi was down when I was there Not hot, no bubbles Again, not a game changer, but just something And when I did visit the pool, there were people present who were glaring at me and my son We didn’t feel comfortable or welcomed and so we left that area Again, not something to make a big deal of, I could have said something and didn’t But somethingI think a fair comparison in any hotel review is a Motel 6 Everyone has stayed at a Motel 6 before You know what you’re getting into with a Motel 6 – cheaper, pretty bare bones, nothing to write home about, someplace (usually safe) you can lie your head at night There are better places, equal to, and worse places to stay than a Motel 6… I feel like my experience here has been equal to a Motel 6 Which I don’t think is a slam (again, not a bad experience), but also, just a very average hotel stay when I definitely paid what I think was premier hotel pricing I had to pay for overnight parking, which I didn’t see advertised anywhere, and I was even told upon check-in that housekeeping is only coming to rooms once every three days I’m sure that is a cost-saving measure at this point, but those cost savings are not being reflected in the pricePerhaps I’m being slightly unfair in that I didn’t speak with staff before writing this I’m not sure what they could have done though short of reducing the price, which I’m not sure is a fair ask They can’t change the view off my balcony or make people not look at me And again, it’s not a BAD hotel All the staff have been great I just thought I should write something though since I do use reviews myself when picking a hotel

Otto Weirich

AMAZING STAFF, I was staying here for work and long story short there was an issue in my room and all of the staff did an amazing job taking care of me and even upgrading my room for the inconvenience I wish I knew the names of the other employees but Erin the general manager runs a great hotel with a great team I don’t think I have ever been treated so well staying at a hotel than they did here

The rooms were super clean, and looked great They have a bar and small dining area serving breakfast lunch and dinner with a wonderful bar tender I will always choose this place when staying in the area again Thanks Erin and team!

Matthew Gant

The room wasn’t fully cleaned Notes from someone’s take out order left on the dresser Garbage in the hallway sitting for hours

The hot tub wasn’t heated Refrigerator in the room didn’t work The free breakfast area was closed They just had a few items in a basket with an empty coffee container There’s an extra cost for everything $12 a day for parking with signs everywhere saying they’re not responsible if anything happens to your car So obviously things are happening to the cars

2. Courtyard by Marriott San Jose Campbell (3-star hotel)

About this hotel

Off California State Route 17, this informal hotel is a 5-minute walk from the 10-mile Los Gatos Creek Trail, and 3 miles from nightlife on Santana Row.Unpretentious rooms offer free WiFi and flat-screen TVs with Netflix, plus minifridges, and tea and coffeemakers. Some have pull-out sofas, while upgraded rooms add microwaves. Suites feature living rooms.There’s a bistro and bar serving Starbucks coffee, and a convenience store. Other amenities include a heated outdoor pool, a hot tub and an exercise room. Coin-operated laundry facilities are on-site. Breakfast and parking are available for a surcharge.

Things You Need to Know

  • Guests liked the rooms
  • 6 min drive to San Jose Municipal Rose Garden
  • Some guests complained about the kitchenettes but others praised the beds
  • 40 min drive to San Francisco International Airport
  • Guests praised the friendly service
  • Guests mentioned lobbies 34 times
  • Guests praised the fitness center
  • Guests praised the outdoor pool

Feedback From Real Customers

Robin Toma

The staff, particularly Kristyn, was really friendly and helpful! And I really appreciated how clean and modern the hotel was The location was great – it was a short drive to and from San Jose airport, and I loved that the Pruneyard Shopping Center – with Trader Joe’s and other interesting restaurants and shops – was walking distance away

Gabriella Contreras

Currently staying at this hotel as I write this review So disappointed with the cleanliness and service at this hotel Windows are dirty

The couch that you sit to relax and watch TV is filthy with pieces of food all over it I asked at the front desk for housekeeping to clean it for me… housekeeping came over made the bed and the pieces of food are still there in the couch when I came back at the end of the day to relax in my room Disgusting!

3. Los Gatos Lodge (2-star hotel)

About this hotel

Set in the foothills of the Santa Cruz Mountains, this casual hotel is 1 mile from Central Los Gatos, 12 miles from Castle Rock State Park and 21 miles from downtown Santa Cruz.The straightforward rooms have flat-screen TVs, coffeemakers and minifridges. Studios add kitchenettes, while suites include separate living rooms.Breakfast and parking are complimentary. There’s a heated outdoor pool, a fitness room and a putting green. Other amenities include a restaurant/bar and lush gardens.

Things You Need to Know

  • 5 min drive to Vasona Park
  • Guests praised the restaurant
  • Some guests complained about the bathrooms
  • Guests mentioned balconies 11 times
  • Guests praised the grounds
  • Guests praised the breakfast
  • Guests praised the nightlife
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Dilshad Patel

Not a great experience at all This place needs a lot of updating and cleanliness Old AC

When switched on blows black dust on the pillow Garbage bin was super full for the building and no one cleared it Dirty sheets Spiders in the room Changed rooms still found spidersKids said it resembles Shitz CreekDidn’t expect this in Los Gatos

Rylee Orr

The place in run down All the staff except two in the office are doing the bare minimum We walked into a very dirty room

Our puppy found an m&m and cranberry on the first day In our bathroom is a ant problem Also pincher bugs with a spider in the window Housekeeping basically just restocked for our arrival When we complained about the ants they came for a ” deep cleaning” They cleaned the bathroom and cleaned behind the fridge Used our soap and sponge to clean our dishes(like cleaning dishes is going to help with ants) We had to point out the windows, stop them from using raid because its not dog safe and used our own stem spray again We kept cleaning the room ourselves since we stayed for a couple of weeks We had stayed here before it was a huge disappointment Little things like the screen doors lock on the outside No carbon monoxide detector A fire extinguisher with no date of expiration The place has gone down hill with the new owners its really sad Your paying for the grounds, breakfast and pool Which the grounds has beer bottles, cigarettes, and other trash the staff walks by over and over

Rebecca Boyle

NOISY! The Clientele is a mixed bag of construction crew workers who stay week-to-week and random college kids who seem to be away from helicopter parents for the first time in their lives and are cutting loose The competing noise from these groups who let out random, drunken “whoop-whoos” all night into the wee hours is beyond annoying! Apparently, there is no hotel Security or management on the grounds controlling these groupsWe had to pay $35

00 per night to have our 10 lbs Dog with us “in case” she created a mess, yet the sewer construction guys 2 rooms over from us can stack empty beer cans on their patio and leave trash every where for the 4 days of our stay! Our dog is better behavedAnd yes, the rooms are dated as other’s have stated The photos on the website must be decades old We had a good laugh watching the in-room TV commercial about this hotel showing pristine grounds, a spa-like pool; and an on-site bar/ restaurant (permanently closed) This place must have really been something in its heyday, but no longerI’m writing this review at 2:30AM having been woke up for the 3rd time tonight by the millennials above us who keep dragging wrought iron patio chairs over the balcony and talking as if it was mid-day I might be willing to put up with the rowdy guests and dated furnishings if the daily rate were cheap–it’s not Never again!

4. Hotel De Anza – Destination by Hyatt (4-star hotel)

About this hotel

This refined hotel in the downtown business district is a 7-minute walk from the SAP Center arena and the San Jose Museum of Art.Sleek, sophisticated rooms provide work desks, free Wi-Fi and flat-screen TVs. Suites add pull-out sofas, while some include coffeemakers, iPod docks and whirlpool tubs. A penthouse suite features a steam room and 2 balconies.Freebies include morning coffee and access to a pantry with late night snacks. There’s an Italian restaurant and an art deco-style lounge featuring live jazz. There’s also a 24/7 fitness center, a business center and 5 meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms and liked the beds
  • Some guests complained about the air conditioning
  • Walking distance to the Cathedral Basilica of St. Joseph and the San Jose Museum of Art
  • 37 min drive to San Francisco International Airport
  • Guests liked the friendly service
  • Guests mentioned “jazz” 33 times
  • Guests praised the nightlife

Feedback From Real Customers

Philip Teresi

#1 spot to stay if you’re in downtown San Jose, especially if you’re attending an event at the SAP CenterA beautiful art deco hotel that’s been thoughtfully updated, with valet parking, an incredible bar/lounge and a restaurant that’s on the verge of its post-pandemic reopeningThe front desk is wonderful about handling requests for extra coffee, bottled waters, and linens in record time

The updates are good, not great, so some of the layout is a little wonky (coffee maker and fridge are across the room from the microwave and sink, toilet paper roll is nearly behind someone actually on the toilet), but the rooms are very clean and comfortableThey’re also using the nespresso single-serve coffee makers, which are awesome (and worth the walk to get water from the sink across the room)The bar/lounge is still lightly staffed as of reopening this week, so plan to visit the bar to get fresh drinksbut the guys are hustling and they’re down for any reasonable requestA+ for the staffB for the suite

Margit Marselas

Rooms are small but nice, tho the bed was a bit uncomfortableCan’t rate service because they offer almost nothing: no restaurant, so no room service, no pool, no exercise, no self-park — and virtually nowhere to pull over for valet parking ($40/night) Small bar area open until 10 & limited snacks sold at front desk

Location is good for finding dinner, drinks in the neighborhood, but schlepping it for breakfast is a pain Won’t be back until/unless Hilton actually commits to this location

5. Kasa The Row San Jose (3-star hotel)

About this hotel

A mile from the Santana Row outdoor shopping mall and the iconic Winchester Mystery House, this modern hotel is 2 miles from the SAP Center concert and sports venue.The contemporary rooms feature flat-screen TVs and Wi-Fi, as well as work desks, microwaves and minifridges. Suites and upgraded rooms add sofabeds, separate living rooms and/or whirlpool tubs.Amenities include a sleek bar, a hot tub and a fitness center. Parking is available.

Things You Need to Know

  • Guests liked the beds
  • Guests liked the rooms, which have microwaves
  • Some guests disliked the bathrooms
  • 3 min drive to San Jose Municipal Rose Garden
  • 40 min drive to San Francisco International Airport
  • Guests mentioned hot tubs 19 times

Feedback From Real Customers

Nichole Johnson

I was able to reach customer service quickly with just, a call, text or online chat Representatives were so personable and made us feel like we were special Rooms were clean, good snacks in the vending machines which also had deodorant and other toiletries in case you forgot yours at home

Virtual check in was seamless and we received our codes via email, online and text so we couldn’t miss it! I had a wonderful experience and will definitely book again, rooms are very affordable and close to Santana Row and other shopping centers

Bonnie Munson, MS, IDS

Great room Super clean, comfortable and attractive There is no visible “service” and no one to call if something is needed; the welcome host on video talking to us in the lobby was a little odd

We had all the instructions texted to us ahead of time However, there were some really nice hospitality touches, like cookies and water when we arrived in our room, an incredible coffee selection for the Keurig, and table games put out in the evening in the common area All amenities we could have asked for were provided Really a great experience if you don’t need human contact!

Adam Nelms

Have to give LOTS of info for VIRTUAL check in, but they make the process easy and straight forward Didn’t see a worker the entire time we where there Code to get it main door, same code for room

They had a cool little game room, sitting area but the room and hallways were way too hot, area needed AC on Very clean Biggest complaint was its on a VERY busy main road so there is road noise most of the night, they the provided ear plugs is a nice touch Public coffee machine in the lobby was cool, but most flavors and options were out

6. Hayes Mansion San Jose, Curio Collection by Hilton (4-star hotel)

About this hotel

In a century-old, Spanish Colonial-style mansion with a palm-dotted garden, this elegant hotel off Highway 101 is 7 miles from downtown San Jose.Upscale, modern rooms come with free Wi-Fi and flat-screen TVs, as well as minifridges and coffeemakers. Suites add separate sitting areas with pull-out sofas.There’s an outdoor pool, an indoor and an outdoor hot tub, as well as a fitness center, a tennis court and a day spa (fee). Other amenities include 2 restaurants and a lounge. Guests also have access to a nearby golf course.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • Guests praised the beds
  • 12 min drive to Santa Teresa County Park
  • Guests mentioned “mimosas” 14 times
  • Guests liked the architecture, mentioned 12 times in reviews
  • Guests praised the grounds
  • Guests praised the outdoor pool

Feedback From Real Customers

george easter

The bath tub had not been cleaned There was spit from someone prior sitting in the tub I took a picture and showed the front desk at checkout

The guy working up front offered no solution except sorry and they could moved me The front desk was calm, polite, and very professional There is also no information about the restaurant except hours The breakfast hours are not on there I added breakfast only to find it would be too late for me to have breakfast I asked to just credit it and was told no No one can change the package I bought I asked for the possibility of getting an early to go and was told no as well I also think that when you have a large party that you should at least let the guests checking in to a room right next to the event space that there will be music that shakes everything in the room Thankfully it was stopped at 10 This place just really fell short

Teddy Chu

The hotel is a historic Manson with hotel rooms added in the back The main building does look gorgeous but the hotel rooms were pretty standard While the room is nice and clean, it is a bit small

I also agreed with other people’s comments that they really need to add more staff to improve the service PS this is a popular venue for wedding and other corporate events If you want to avoid the party noise in the evening, ask for a room away from the lawn and pool area

Angela Mooney

The property itself is gorgeous I enjoyed some extra amenities like the hot tub and on-site restaurant Unfortunately, during our stay this week the hotel was extremely understaffed to the point where attempting to get basic needs like a cleaning or extra towels was a horribly long process

Also, during our check out day housekeeping entered our room twice very early in the morning and waked us up without apologizing or an explanation I tried to contact the front desk multiple times but no-one picked up the phone and no-one was available physically at the front either The restaurant was also very understaffed to the point the busboy had to take our order It’s unfortunate because otherwise we really enjoyed the suite itself – the bedding was very comfortable and the room boasts two large televisions, a nice velvet couch, and a bath

7. DoubleTree by Hilton Hotel Campbell – Pruneyard Plaza (3-star hotel)

About this hotel

This Mediterranean-style Silicon Valley hotel sits adjacent to a mall and 10 minutes’ drive from downtown San Jose.All rooms offer modern decor and custom-designed beds, plus 42-inch TVs and free WiFi. All suites add living areas, plus some have balconies and fireplaces, and others have kitchenettes. Some rooms and suites have whirlpool tubs.A casual restaurant offers a daily buffet and a la carte breakfasts (fee). There’s also a 24/7 fitness center, an outdoor pool and a whirlpool on a Mediterranean-inspired patio. Additional amenities include 5 event spaces and a business center, plus free parking.

Things You Need to Know

  • Guests praised the beds
  • 11 min drive to San Jose Municipal Rose Garden
  • 44 min drive to San Francisco International Airport
  • One of the few hotels in the area with room service
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned “cookies” 29 times
  • Guests liked the fitness center
  • Guests liked the bar

Feedback From Real Customers

Sara “Monkacita3” Courtney

I never write reviews and I also only stay in boutique hotels, but my company requires me to stay in this particular hotel due to proximity to my office Having said that, I have to say it is always a 5 star experience staying here The front desk people are polite, courteous and super helpful

The rooms are spotless and the beds are very comfortable They have a wonderful little store in the lobby that is well stocked, tiddy and clean, and has everything a business traveler might have forgotten or needs I’ve always had a very positive experience when staying here and would highly recommend it

Nicole Rodriguez

The digital key worked some of the time They deactivated the digital key well before check out time The pool was open 1 out of 2 days and hot tub was out both days we stayed

It was not posted on the site or app The room was nice but the ac worked slightly The bathroom door was damaged and not fixed The hotel is close to the restaurants and activities which is nice It was definitely not worth the price or what I expect from a Hilton brand

8. Aloft Cupertino (4-star hotel)

  • Address: 10165 N De Anza Blvd, Cupertino, CA 95014
  • Phone: (408) 766-7000
  • Ratings: 4.2 (681 reviews) Very good
  • Website : Aloft Cupertino
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Modern hotel offering minimalist rooms with free WiFi & outdoor pool, plus a lively bar & 24/7 cafe.

About this hotel

An 8-minute walk from Apple Inc. headquarters, this modern 4-story hotel is less than a mile from Interstate 280 and a 4-minute walk from the shops and bars on Cupertino’s main street, Stevens Creek Blvd.Minimalist rooms feature shower-only en suite bathrooms, 42-inch flat-screen TVs and free Wi-Fi, plus minifridges, bottled water, and tea and coffeemaking facilities. Suites have extra living space.There’s a lively cocktail bar and lounge with outdoor seating, plus a 24/7 self-service cafe. An outdoor heated pool is joined by an exercise room, as well as fully equipped meeting rooms. Free parking and a shuttle service are also offered.

Things You Need to Know

  • Some guests complained about the bathrooms
  • 10 min drive to the Winchester Mystery House
  • The hotel has a concierge
  • Some guests complained about the restaurant
  • Guests mentioned “robots” 32 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Krystle Langan

Stayed here for a weekend to visit family and it was a really good stay The desk was very pleasant when we were checking in the room was super clean everyone is very helpful Took some of the kids to go swimming the very nice and clean pool

Very very nice stay would definitely recommend and we’ll be back again! Shout out to all the staff during our stay!!

Jason Matsumoto

Stayed here for close to two weeks and we enjoyed it My girl used the nice fitness center and pool pretty much every day We walked to several good eateries in the immediate neighborhood, including the excellent Donut Wheel (and I don’t even like donuts that much)

There’s a Target and Whole Foods within easy walking distance, as well The front desk staff are friendly, the bar pops off in the evenings (which could be a plus or a minus, depending), there’s a neat laundry room with machines paid and controlled via phone app, and the rooms are pretty quiet except for the inconsiderate folks who like to slam their metal doors all day and night (which you will find in plenty of other places) We are planning on staying here again in a week or two

house fish

Pretty secluded , yet on front Street with easy access the guy at the desk with the fedora started our stay with a smile Who doesn’t smile when I see somebody in one of those hats? It matched his personality his persona

Rooms are clean spacious Love the Fido friendly vibe The parking is kind of sketchy better know how to park My only complaint would be it was too quiet 🤫

9. The Westin San Jose (4-star hotel)

  • Address: 302 S Market St, San Jose, CA 95113
  • Phone: (408) 295-2000
  • Ratings: 4.2 (983 reviews) Very good
  • Website : The Westin San Jose
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Cozy, traditional rooms in a posh landmark hotel offering a restaurant, plus meeting space.

About this hotel

Set across the street from McEnery Convention Center, this upscale landmark hotel dates from 1926. It’s a mile from the SAP Center arena, 1.5 miles from the Amtrak/Caltrain station and 4.5 miles from San Jose Airport.Cozy, traditional rooms come with pillowtop beds, plus coffeemakers, free Wi-Fi and flat-screen TVs. Suites add extra living space and whirlpool tubs.There’s an ornate lobby, plus an Italian restaurant and a lounge. Other amenities include a fitness room, a business center and meeting space.

Things You Need to Know

  • Walking distance to The Tech Interactive and the San Jose Museum of Art
  • 40 min drive to San Francisco International Airport
  • Guests liked the rooms but some thought they were small
  • Some guests complained about the air conditioning
  • Guests praised the friendly service
  • Guests mentioned lobbies 33 times
  • Guests praised the bar

Feedback From Real Customers

Valeri Logue

Perfectly located downtown, the Italian restaurant provided dishes with exceptional flavour notes accompanied by a great wine menu, and the staff are attentive The front desk staff members Denise and Manny are truly a credit to the hospitality industry They embody Marriott’s core values of exceptional customer service provided with integrity and outstanding care

Josh Action

The historic building belies the modern rooms With a great restaurant and ballroom for formal events, the Westin San Jose seemingly has it all But wait! The attentive and diligent staff round out the experience to be a complete delight

We required a suite for a family of 4, and the normal rooms are a bit on the small side Still, for events in downtown San Jose, this hotel has most everything you could need

R Chapellon

The building is beautiful, however the rooms are very small This type of room is more expected in New York or Paris size wise yet we are in San Jose There are virtually no reminisces of a regular Westin hotel in regard to what they provide

There is a restaurant on site, however no room service You have bottles of shampoo attached to the wall in the shower yet no lotion anywhere…just small things like this that stand out The A/C system is extremely loud too, cleaning of room, which we had to ask for, is hit and miss too, one day is bare minimum and next day its great I am aware of staffing issue these days, however if you provide the service, it should be consistent We decided to have some wine one evening in our room and even tho numerous people were still sitting in the restaurant we were not able to purchase the bottle to take up to our room They were ‘closed’ We were directed to go purchase from the restaurant down the street I gave it an extra star than I normally would because the front desk staff was very friendly and nice

10. Hilton San Jose (3-star hotel)

  • Address: 300 Almaden Blvd, San Jose, CA 95110
  • Phone: (408) 287-2100
  • Ratings: 4.1 (2021 reviews) Very good Eco-certified
  • Website : Hilton San Jose
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Sleek business lodging offering airy rooms, plus an outdoor pool, a modern eatery & meeting space.

About this hotel

This sleek business hotel connected to the San Jose McEnery Convention Center is 0.3 miles from The Tech Interactive and 4 miles from Mineta San José International Airport.The airy rooms offer flat-screen TVs and Wi-Fi (fee), plus minifridges and coffeemakers. Suites offer separate living areas. Upgraded rooms and suites add access to a lounge with free Wi-Fi, breakfast and appetizers.Amenities include an outdoor pool, a hot tub and a fitness center, as well as a polished bar with a terrace, and a modern restaurant serving European and American fare. There’s also a 24-hour business center and over 550,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to the Children’s Discovery Museum of San Jose and The Tech Interactive
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 37 times
  • Guests praised the breakfast
  • Guests praised the views
  • Guests liked the fitness center

Feedback From Real Customers

The Vaza

My rating would be higher if they didn’t have the types of elevators they currently have They assign you an elevator for the floor you choose, which causes lines and back-up They’d broken down two times during our stay and there’s only the one set of elevators to get to other floors

Otherwise, the rooms are clean and the beds comfortable I’d wished they had a microwave or breakfast option, but compaired to other places, we at least had a fridge

Michael Gonzales

Our experience at the Hilton was just ok Normally it is great, but there was construction going on, and some services were limited We were here for 3 days

On two days only 1 of 3 elevators were working The staff was great, but with covid protocols, your room is not cleaned We had to go elsewhere for our meals, which was ok, because we were in a downtown location Our room was great, but hopefully, our overall experience will be better the next time

11. Bristol Hotel (3-star hotel)

  • Address: 3341 S Bascom Ave, Campbell, CA 95008
  • Phone: (408) 559-3330
  • Ratings: 4.1 (256 reviews) Very good
  • Website : Bristol Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Refined, traditionally decorated rooms in an upscale low-rise hotel offering free parking.

About this hotel

Located near Highway 17, this upscale, low-rise hotel is 6 miles from the Winchester Mystery House and 9 miles from San Jose International Airport.The refined, traditional rooms feature custom wood furnishings, as well as minifridges, flat-screen TVs and Wi-Fi. Upgraded suites add sitting areas and desks.There’s an old-world dining room, and an ornate lobby with chandeliers and seating. Other amenities include a 24-hour business center and 2 meeting rooms. Parking is available.

Things You Need to Know

  • Guests praised the large, clean rooms and liked the beds
  • Guests praised the bathrooms
  • 39 min drive to San Francisco International Airport
  • Guests praised the service
  • Guests praised the architecture
  • Guests praised the breakfast

Feedback From Real Customers

Elisa Ferzacca

Pleasantly surprisedI had to come to San Jose for a medical procedure Instead of an adequate place to crash, I found this lovely little hotel

It is quiet and clean and decorated elegantly in an old European style The room was beautiful including the bathroom which was laid out very well, and the bed very comfortable The front staff was wonderful In general, I had a surprisingly great stay and am hoping to find a reason to return!

Jason Green

Very pleasantly surprised by this hotel Expected something boring as from the outside it looks kinda nondescript… yet inside is very classy Decor is European style and well done

Everything in the hotel is very clean Rooms are nice & bed is super comfortable Can’t complain! Would definitely stay here again Tried to extend my stay but they were fully booked

Tater Pringles

It was a unique experience, it was very victorian and antique The rooms were pretty okay, just don’t expect to be watching TV all day, they’re pretty small The main bathroom door didn’t close all the way, so make sure to tell your family to not use it while you’re taking a shower

The breakfast was pretty alright, they have a small selection, but there’s something for everyone Just not waffles and pancakes It was a nice hotel, far from the worst I’ve been to

12. Juniper Hotel Cupertino, Curio Collection by Hilton (4-star hotel)

About this hotel

Near Interstate 280 and overlooking the Santa Cruz Mountains, this contemporary hotel is 1 mile from the Apple Campus, the tech giant’s corporate headquarters.Featuring lavish decor, the swanky rooms and suites offer Wi-Fi, flat-screen TVs and minifridges. Suites add city or mountain views, and some have whirlpool tubs and sofabeds.Parking is free. A breakfast buffet is available for a surcharge. Other amenities include a fitness center, ballrooms and an ornate restaurant/bar.

Things You Need to Know

  • Guests liked the rooms, which have TVs
  • Some guests complained about the bathrooms
  • 11 min drive to the Winchester Mystery House
  • One of the few hotels in the area with room service
  • Guests liked the fitness center, mentioned 14 times in reviews
  • Guests liked the breakfast
  • Guests praised the bar

Feedback From Real Customers

Kitty Thao

Great area with lots of food options Entrance from street is kind of hidden We missed it and had to go around

FREE parking in the garage Garage has or 4 level, so plenty We felt safe Clean room Bed and pillows were super comfortable! Only complaint is the TV It had no signal half of the time we were there Staffs were nice Elevators are super fast No more than 2 min wait time Will stay again

Ashley Sisneros

Front desk staff is wonderfully helpful and kind Easy check in and out, and lovely rooms Splurge for the king suite with bath if you can, its worth it!! Hotel is clean, parking is easy

I forgot a blanket in my room while checking out, they were prompt in having someone go up to the room and bring it to me within 2 minutesAs a bay area/San Jose native who comes back to visit now, this has been my favorite hotel stay by far Thanks Juniper!

Daniel Varela

As a regular Hilton customer I have seen usually really great service and care to detailHowever this hotel needs a little help

I’ve always been offered a couple bottles of water beyond my first night I was reminded that water is only available the first day Strike 1 Strike 2 the restaurant downstairs has crumbs on the dinning tables and the coffee saucer doesn’t look like it’s seen a bit of soap The seating outside looks nice I’ve asked if the heater could be turned on, I was responded with “I don’t know” A little bit of extra care can go a long way Sometimes the little things can go a long way

13. Homewood Suites by Hilton Sunnyvale – Silicon Valley (3-star hotel)

About this hotel

Set on a main road on the edge of a residential area, this relaxed all-suite hotel in Silicon Valley is 2 miles from Apple Park Visitor Center, 6 miles from California’s Great America theme park and 9 miles from Norman Y. Mineta Jose International Airport.Understated suites have Wi-Fi, smart TVs and kitchenettes, along with sitting areas with pull-out sofas. The 1-bedroom suites provide separate living rooms.Amenities include an outdoor pool, a gym, and a game room with a pool table, as well as furnished terraces and a coin-operated laundry. Breakfast and parking are available.

Things You Need to Know

  • The rooms have TVs
  • 13 min drive to the Winchester Mystery House
  • 37 min drive to San Francisco International Airport

Feedback From Real Customers

Emily Papworth

All five star ratings are correct and well deserved We came to stay for a couple of days in the room with roll in shower The manager kindly upgraded us to the one bedroom unit

The room was perfect except for the excessively soft bed, which is present in many American hotels The hotel is new, the manager and all staff are friendly and helpful Breakfast includes a good selection of hot foods The waffle machine is a hit I wish I lived here

Michelle Kim

Very Disappointed We were there about 2 1/2 weeks because of their covid restriction, we were able to receive only 2 cleaning done during our stay

We requested a few times but they said they cannot clean the room while persons are in the room I am 8 months pregnant and my husband was working so we could not get the service but I tried to keep things clean Everything was okay We had about 3 fire alarms ran so we had to evacuate the building twice (one was off quickly) However, They charged us 163 for cleaning fee at the end without notifying us saying that they had to deep clean ? We even used out own comforters and pillows and funny thing was that we got our cleaning the day before our check out so it was pretty cleans plus we spent almost $3000 since we booked 1bed room suite It is expensive I contacted the manager a several times He finally got back and he said he will give me a refund 2 weeks later, I am still waiting for a refund I tried to reach out to the manager a couple times today but no luck!!! Please check your bill still ask for a cleaning because they will charge you if you did not take out the small trash bags out when you check out! ridiculous And Please give me my refund!!

Jessy K

I stayed here for a few weeks since my apartment had flooded, and the customer service was incredible! Very flexible to accommodating me when I needed to extend my stay, and when I had realized I left some items in the hotel a month after I had left, the front desk, especially Andrea, was kind enough to search the hotel for my items without giving up and send them to me 100% recommend if you need a stay in the sunnyvale area 🙂

14. Toll House Hotel Los Gatos (3-star hotel)

About this hotel

A 6-minute walk from shops, galleries and restaurants in Old Los Gatos, this stylish hotel is 2 miles from Vasona Park, 4.4 miles from the Montalvo Arts Center and 12 miles from San Jose.Contemporary rooms painted in earth tones feature free Wi-Fi and flat-screen TVs with DVD players, plus iPod docks, workstations and coffeemakers. Suites add fireplaces and sitting areas. Room service is available.Complimentary amenities include self-parking, a DVD library and a fitness center. There’s also an indoor/outdoor patio offering a fire pit and a s’mores bar, and a sophisticated farm-to-table restaurant with a relaxed lounge.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 6 min drive to Testarossa Winery
  • 45 min drive to San Francisco International Airport
  • One of the few hotels in the area with room service
  • Guests mentioned “Patio” 13 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • Guests praised the relaxed bar

Feedback From Real Customers

Brittany Affinito

Booked a week long stay here for work and upon check in was completely taken for surprise The hotels “renovations” consist of new wall paper and new really cheap and tacky furniture The rooms are really icky and you can tell they just slapped paint over everything

The staff was incredibly accommodating and wonderful and the location is very convenient, hence the 2 starsHopefully once all of the renovations are fully complete things will start to look up

danny mills

Disappointed Had high hopes from website Depressing

Lobby felt very empty and lacked proper amount of furniture for comfortable space Restaurant was completely closed Room had closet door off track and lamp shade was broken Patio was filled up with tables for event Sadly no extra area set up for hotel guests to use outside So don’t anticipate too much

Chelsea Kirkland

This hotel is one of the worst I’ve ever stayed in We are currently here for a wedding and they shut off water on the entire hotel the day of the wedding Our room has no heat as well and blows cold air out the entire time

The front desk has done nothing to make anything right My boyfriend works for a property management company and these are conditions his company would put people up in a hotel for Do yourself a favor and stay away from here

15. Residence Inn by Marriott San Jose Cupertino (3-star hotel)

About this hotel

Surrounded by shops and restaurants, this modern all-suite hotel in the Main Street Cupertino district is 5 miles from the Winchester Mystery House. It’s 1 mile from the Apple Park headquarters.Airy and modern suites offer free Wi-Fi, flat-screen TVs, and tea and coffeemaking equipment, as well as kitchenettes, sofabeds and sitting areas. Upgraded units add separate living spaces.Hot breakfast and parking complimentary. Amenities include a grocery delivery service, a market and a gym. Pets are welcome for a fee. There’s a coin-operated laundry.

Things You Need to Know

  • Guests praised the kitchenettes
  • 10 min drive to the Winchester Mystery House
  • 36 min drive to San Francisco International Airport
  • Guests praised the service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

RIÉL Official

Extremely rude staffs (especially Alisa or whatever her name is) & unprofessional manager This hotel easily made it to the worst hotel service that we have encountered, ever I mean it’s a 3-star hotel after all, but the service they provide is hardly a 1 star (extremely surprised at how this is even a Marriott chain hotel)

Stayed a lot with Marriott, but maybe they should really do a staff re-training PARTICULARLY at this location Also, remember to RECORD your conversation when you first checked in or when you checked out, so you can hold them accountable for what they promised you in the first place Zero credibility!!! Save your money and go somewhere else!

Ethan Kim

This is the best business hotel in Cupertino I’ve stayed at this hotel two times so far The room rate is not cheap (~$300) but most other hotels in this area are similar

However, the quality of this hotel is superb comparing to the others The room space is very enough and equipped Kitchen and bathroom are also very clean Complimentary breakfast is satisfactory too, those are not just muffin and bagel which other “Inn” level hotels provideAlso this hotel is located in the middle of the food court, those are great too These famous restaurants include Ippudo which is one of the best Ramen places in Bay area I will stay at this hotel whenever I visit this area

Andreas

Room was clean and nice, but the staff was rude and unprofessionalRoom was accidentally checked out on the second day of a 3 days stayRequested for a late check out upon checking in and was given a 4 pm checkout time

Tried to reconfirm the next day regarding the check out time again, reception said there was no request made and no note was given regarding the requestComplained to the reception and the only thing said was “there is no note regarding late checkout request, and we cannot take your request now because of the occupancy rate for the next day” NO APOLOGIES WAS MADETalked to the manager the next day, she made it clear to stop wasting her time to complain because there is nothing that she could do to helpAt least the manager had a decency to apologizeBeen a loyal Marriott customer and currently a gold member, by far the worst experience encountered while staying with Marriott

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