5 star hotels in Loveland, OH

1. Delta Hotels by Marriott Cincinnati Sharonville (3-star hotel)

About this hotel

In a commercial area off Interstate 75, this relaxed hotel is 11 miles from the Cincinnati Zoo and Botanical Garden, and 15 miles from the Cincinnati Premium Outlets shopping mall.Laid-back rooms offer Wi-Fi and flat-screens, plus minifridges and coffeemakers. Upgraded rooms add balconies. Suites feature living areas with sofabeds.There’s a casual bar/restaurant and a cafe, as well as a courtyard. Other amenities include an indoor pool and a fitness center. Parking and breakfast are available.

Things You Need to Know

  • 10 min drive to Sharon Woods
  • Guests praised the service
  • Guests praised the rooms but some complained about the kitchenettes
  • The fitness center has weight machines and free weights
  • Guests praised the casual bar

Feedback From Real Customers

Dawn Blalock

Clean hotel, nicely decorated, and amazing staff Our sons basketball team stayed for a Memorial Day tournament We will definitely be back whenever we are in Cincinnati

The Bourbon bar was amazing The waitress was accommodating to us and our children The food and drinks were great They also have a Starbucks cafe which was great for early morning games Pool was large and clean Outdoor area with fire pit was a hit

Erica Austin

We didn’t get to sleep very well As my room was right across from elevator We had to hear people in hallway getting on and off elevator

And also folks allowing their room doors to slam, all hours of the night and early morning Other than these two problems Myself and my 3 granddaughters enjoy the stay They really liked the swimming pool

2. AC Hotel by Marriott Cincinnati at Liberty Center (3-star hotel)

About this hotel

This sleek hotel is 4 miles from Keehner Park, 3 miles from the National Voice of America Museum of Broadcasting and 2 miles from Voice of America MetroPark.Relaxed rooms and suites offer free Wi-Fi, flat-screen TVs and minifridges, as well as en suite bathrooms, and tea and coffeemakers. Some have pull-out sofas, balconies and/or sitting areas.Parking is complimentary. Other amenities include a 24-hour gym, an indoor pool and a hot tub, as well as a trendy cocktail lounge and a restaurant. There’s also coin-operated laundry facilities, and meeting and event space. Breakfast is available.

Things You Need to Know

  • 6 min drive to the Voice of America MetroPark
  • Guests liked the friendly service
  • Guests liked the restaurant
  • Guests mentioned “shopping malls” 18 times
  • The fitness center has weight machines
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Mandy Farmer

Staff was friendly and hotel was clean The access to shops and restaurants on foot was nice But No security

A very busy area and multi floor access and lobby access that was not limited to hotel guests I actually had a young man in a ski mask (in summer!) follow in directly behind me in the revolving door He plopped down in the lobby and the lone front desk worker said nothing Bar was not open the hours stated on the website Closed by 830 on a Sunday night of a three day weekend…as many guests were requesting drinks The “restaurant” was a hot/cold breakfast spread that would be complimentary at most decent hotels For the price point at least a full service restaurant and maybe room service would be expected We were told by a number of staff that it was a business hotel and not a leisure hotel, which is why staff was minimal Housekeeping came banging on the door like the FBI before 9 on a Sunday morning We wouldn’t stay here again for a weekend trip

Tommie Rowland

At check in no one was at the desk I had to look in the back offices to find someone The first day I was there the room was clean, second day no room service

When I ask the front counter if they provided room service each day they said yes I told them my room was not clean third day room was clean, four day room was not Very limited amenities in the room Very uncomfortable bed

Nat R

My husband and I are almost platinum level at IHG & also Gold Hilton Honor members I use to work for Marriott & wanted my husband to see that they have great hotels I am very disappointed in the service we received from the hotel customer service

We made a reservation I called immediately to cancel because we have a puppy and obviously we can’t bord her yet bc of lack of shots & not old enough for all of them yet I could have snuck her in the hotel however I choose to follow their policy I was told we could cancel and no charge was applied Turns out we got charged I spoke to multiple guest service representatives and told I’d see a refund We waited over the 2-3 business days for a refund that we were quoted We saw none So went in person to handle since we got no where on the phone The guest service representative at the front desk said we have no manager on duty and we would have to wait until the next business day for 1My husband said this never happened if this were a Hilton or IHG hotel & sadly I have to say he is right Very disappointed in Marriott When I worked at Marriott, after each shift we always made sure to have detailed notes on any guest issue and we took care of each guest issue ourselves if there were any I remember a guest so upset that their gift card had a 0 balance on it and should have had a balance on it to pay for their room I recalled them saying they had a couple gift cards they used at previous hotel So on a whim I asked the hotel info After speaking with that hotel they previously stayed at found out they had grabbed wrong gift card I was able to take care of their room charge Turns out this stay was a test on us Thanks to me handling everything for them and it being through only 1 guest service representative we got repeat business from them and other guests they sent to usYou never know who will walk through the door of your hotel & the service you provide speaks volumes on how you are as a hotel After going to a business dinner for my husband and bosses and discussing this hotel with friend of the family about where to stay for them and other family members who visit I told them I do not recommend this hotel & explained our situation The company needs hotels quite frequently and the friends of the family and their family members will now be using a different hotel nearby that we stayed at and highly recommend that had amazing customer service Sad to say that this could have completely been a different experience & they could have had more repeat business

3. Residence Inn by Marriott Cincinnati Northeast/Mason (3-star hotel)

About this hotel

Set near restaurants off I-71, this laid-back hotel with a modern exterior is 2 miles from rides and pools at Kings Island amusement park. It’s 10 miles from shopping at Cincinnati Premium Outlets.The refined studios feature free Wi-Fi, flat-screen TVs and kitchenettes, as well as living areas with sofabeds. The 1-bedroom suites add separate living rooms and extra TVs.A breakfast buffet and parking are free. Other amenities include a 24-hour gym and an indoor pool, as well as a contemporary lounge, a lobby sitting area, and a patio with a BBQ. There are also regular evening socials. Meeting and event space is available.

Things You Need to Know

  • The rooms have refrigerators
  • 5 min drive to Kings Island
  • Guests liked the friendly service
  • Guests mentioned pools 15 times
  • Guests praised the breakfast
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Steve H

Very clean, updated, spacious hotel Breakfast was enjoyable (only complaint was from the kids that they couldn’t make their own waffles), the room was perfect, the staff was polite, the indoor pool was big enough for the kids with spacious enough deck to feel comfortable out of the pool Can’t think of anything I’d recommend to improve upon

Had friends staying across the highway to save a bit of money and their hotel was vastly inferior in terms of space, upkeep, etc

April Sroufe

I loved this hotel As far as Residence Inns go, you’ve seen one you’ve seen them all But this one was different

I think it’s on the newer side The rooms are spacious and clean 5 of us slept comfortably Breakfast each morning was great There is a nice indoor pool and a fire pit area It’s only 2 minutes from Kings Islandyou could uber And we could see the fireworks each night from the hotel parking lot I’d would definitely stay again Oh, the staff was also amazing: courteous and thorough

Cordet Dykes-Veatch

The room was very spacious and the layout was great Breakfast was basic

eggs, turkey sausage, pork sausage,cereal I like that the waffles were prepackaged and warm The lobby is large and there’s lots of seating They have a fire pit with nice seating and a basketball court There are several restaurants within walking distance I’m only giving 4 stars because of the housekeeping There was a lot of dust sitting on top of the fridge No silverware and the kitchen could use a thorough cleaning The towels were dingy and I found dust bunnies on some of the bed pillows The noise from the highway can get a little loud if your on that side of the hotel We were in room 117 I might stay there again because the location is convenient to all my destinations when I visit Cincinnati But I’ll be requesting a room on the other side of the hotel

4. Homewood Suites by Hilton Cincinnati Mason, OH (3-star hotel)

About this hotel

This laid-back, all-suite extended-stay hotel is 6 miles from Kings Island amusement park, 4 miles from Loveland Castle Museum and 2 miles from Cottell Park.Casual studios and 1-bedroom suites offer complimentary Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, as well as kitchens with microwaves and coffeemakers.Freebies include breakfast, parking, and regular evening socials with snacks and drinks. Other amenities consist of a 24-hour gym, an indoor pool and a putting green, plus meeting space and a patio with BBQ grills. There’s also a convenience shop and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the beds and the kitchenettes
  • 11 min drive to Summit Park
  • Guests praised the friendly service
  • Guests praised the indoor pool

Feedback From Real Customers

D J

I stayed at this hotel for nearly 3 weeks The stay was very comfortable Even though the place is going full front desk staff Angela and the interns make sure that every request big or small is taken care of immediately

Absolutely commendable The general manager of the property Cindy, is amazing, she is so hands on We are new to the country and needed help on apartment search, veg food, pointers for furniture places, rescheduling our hotel stay and so many other things and she addressed them all with a smile Their kitchen staff too makes sure that refills happen on time and guest needs are taken care of The entire staff at the hotel is friendly and works as a team There is always a good spread at breakfast Although I wish there were are some healthy vegetarian options Would definitely come back if I am in the area Thank you Cindy and the entire team for a pleasant and memorable stay!

David B

We had an excellent stay for 4 nights The room was spacious, clean, and accommodated our family well Breakfast was enjoyable each morning

The hotel is close to restaurants and there is so many to choose from The staff was friendly My only complaint is the pool is too cold Our kids enjoy swimming but the with the water being so cold they couldn’t enjoy it I mentioned it to the front desk but the temp didn’t seem to change over the next few days

Greg Jenkins

This hotel is wonderful and I highly recommend for business, group, and personal stays The rooms were clean and well kept The hotel is very well maintained

The entire staff were super courteous and I enjoyed my multiple night stay to the point that I knew the front desk staff by name (has never happened in my other business travels) Would not consider any other hotel in that market

5. Courtyard by Marriott Cincinnati Mason (3-star hotel)

About this hotel

Set 3 miles from I-71, this unpretentious hotel is 4 miles from Kings Island amusement park and 5 miles from the Loveland Castle Museum.Laid-back rooms and suites offer flat-screen TVs, Wi-Fi and desks, as well as minifridges, and tea and coffeemaking facilities. Some have pull-out couches.Amenities include an exercise room, a convenience store and a bistro, plus meeting space, and a patio with a fire pit. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the rooms
  • 7 min drive to The Racer
  • Guests liked the friendly service
  • Guests mentioned showers 10 times
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Bryanna Bucy

Nice, newer hotel with lovely amenities like the gym and hotel bar/restaurant area Stayed here twice and had a great experience The room layout is unique, featuring a large bad, sofa and massive TV

Bathroom has bright lighting and huge shower with a glass wall so no curtains to mess with which is great Location is close to major roads and food Will be staying here again in the future

D.Y. H.W.

No issues The kids across the hall kept coming and going in and out from room to room for a couple hours and that was a tad annoying because the doors are loud IF you let them slam Do better parents

I have four babies and they KNOW better It is disruptive It eventually stopped around 930pm Other than that, it was excellent Amazing mini market selection I ordered dinner because I didn’t want to bother the Cafe staff Delivery from Chili’s was fast Will be back because Hilton chains are cutting services now and Marriott isn’t

Jenny Infosino

We live close— over the river in fort thomas- about 20 miles Our daughter was invited to a sleepover in the area and I drive for Amazon flex- the warehouse is close to this hotel so I thought we’d make a night of it and I could work a shift or twoJust WOW! First off, we are Marriott members and when we requested an upgrade it was given

Very friendly, helpful and professional staff And for me, I always struggle to use those mobile keys but it worked right awayThe room- this is the king suite but it’s huge and it’s so clean My husband cleans the bathroom anywhere we go I love that he does it but the things we have seen Anyway, he is walking around talking about how much he loves this clean room and that after cleaning the bathroom he was shocked not to have found any hair Great job housekeeping!!This room has USB ports all over, and two large TVs and a lot of space I love the view as I have been watching the birds playing My kiddo loves the sofa area and has deemed it as “hers” until she goes to the partyEverything is just easy thus far and I am sure it will continue to go as smoothly…It’s a block from Walgreens – not sure if you could walk it as I forgot to see if there was a sidewalkHeaded to the gym to check it out and we will update with more pics after our stay I was so pleased with how our stay began that I didn’t want to forget to write a review :)Opened in 2019 and it looks even newer and so far everything is clean/pristineThe rest of our stay was amazing! That gym— wow! Upscale cardio and weightlifting machines— leg press, chest press, bicep and tricep machines on the cardio you could use their machines for Facebook, Twitter , YouTube and netflix Our kiddo was able to sit on a bench and watch tv and use the bike while we used the equipment Also water machine and cups Free ear buds alsoThey food and drinks and coffee- Starbucks type I didn’t personally use but I did enjoy a Klondike bar from the the front desk storeThe bathroom is just smart and easy as everything was here Check the picsAnd again- USBs everywhere… So convenient!We saw some slivers of the sun setting

6. Aloft Cincinnati West Chester (4-star hotel)

About this hotel

In an area filled with business parks and casual eateries, this unassuming hotel off Interstate 75 is 5 miles from both the EnterTRAINment Junction amusement park and the Sharon Woods recreation area.Straightforward rooms offer Wi-Fi and flat-screen TVs. Suites add separate living areas and/or wet bars.A bar/restaurant features regular live music. Other amenities include an indoor pool, a gym and a snack shop, as well as a patio, a meeting room and a coin-operated laundry. Breakfast and parking are available. Pets are welcome.

Things You Need to Know

  • 10 min drive to EnterTRAINment Junction
  • Guests mentioned lobbies 15 times
  • One of the few hotels in the area with a casino
  • Guests praised the bar

Feedback From Real Customers

Dan Dusleag

Architectural style is modern, European, colorful and inviting Rooms are spacious and clean Area around the hotel is green, walkable and safe, with restaurants and live music in close proximity

The reason for the poor rating is the service With one notable exception, the staff was unfriendly, short, disinterested and, often, downright rude No matter what the issue was (housekeeping forgot to clean the room, the paid breakfast was not delivered, or an extra item charged by the front desk to our room by mistake was not removed), every interaction with the front desk was unpleasant and painful Improve the front desk customer service quality and this hotel will be a 5/5 Until then, we will not return Thank you

Tonya Strazdins

Very nice hotel, convenient to a lot of restaurants and bars nearby The room was spacious and the bed was comfortable Shower was huge!My husband and I especially enjoyed having the XYZ Lounge downstairs in the lobby for a quick and convenient drink

The bartender was very friendly and kept us hanging out with some great conversationIt has its own parking lot so parking is not an issue

Kelly Bollinger

I always stay here when traveling for work It is a convenient location, I like the bar and the bartender, Nick, is greatThe rooms are always spotless and the staff is very nice

I wish the coffee was available all day and there was something to grab and go as a breakfast option I started bringing my own, but would rather just get something from the little store

7. Marriott Cincinnati North (3-star hotel)

About this hotel

Set off Interstate 75, this modern hotel is 5 miles from EnterTRAINment Junction and 10 miles from Kings Island amusement park.The informal rooms come with flat-screen TVs, desks and coffeemakers. Upgraded rooms and suites feature pull-out sofas. Club quarters have access to a lounge with free continental breakfast and evening appetizers. Wi-Fi is available (fee).Parking is complimentary. Amenities include a restaurant/bar, an indoor pool and a 24/7 exercise room. There’s also a business center and meeting space. Breakfast is offered for a surcharge.

Things You Need to Know

  • 10 min drive to EnterTRAINment Junction
  • Guests praised the service, which has a concierge
  • Guests liked the restaurant
  • Guests mentioned lobbies 33 times
  • Guests praised the fitness center
  • Guests praised the nightlife
  • Guests liked the indoor pool
  • Guests liked the bar

Feedback From Real Customers

Shonise Carr

Attention, Attention !!Anyone or Any Family looking to stay at a hotel that is absolutely the best!! This review is long overdue! I have been a loyal Marriott customer, specifically at this location, where I do my Staycations with my children, family , staff and friends, for well over 5 years! I’ve seen staff come and go and even felt like I was a part of the team , helping to welcome the newbies on board! I say that to say, the Cincinnati Marriott North has been nothing short of amazing , accommodating, and just flat out good to me and my children! From the wonderful people that attend to the rooms , the to waitresses in the restaurant, to the Management! As a single mom, who’s schedule is so busy, the Marriott has made it easy for me to have a home away from home in a safe, beautiful facility, where the staff know me and my children Their food is great, the service is great and I would literally live there if I had no place to go Out of all the years that I’ve stayed there, even through the change of staff, I have Never had a bad experience! It was a little bumpy initially having to get used to new staff at times, but only because I had gotten so attached to the others!But once I seen that new or old, the level of care and service that all the team members provide was consistent and has been top notch, it’s much easier to welcome in new team members! I can’t say enough about this particular Marriott

They have been part of the village that helped to feed/ shelter and accommodate my family, while allowing me a chance to feel like I was having a relaxing getaway anytime I needed one and can’t leave the city! Bottom line, this is the best hotel , at a reasonable cost for any family, business, or team to stay at, if they want a safe & well kept environment, nice pool and Clean Rooms, Great customer care team and all around nice facility to have a great time or just relax!Thank you Cincinnati Marriott North for the Awesome & Consistent service that you have provided over the years! I promise, anytime that I’m staying there, I would fill in at the front desk and help anytime, if you guys ever need me! That’s how much I appreciate you all! 😃🥰

pete miller

Pretty much like every other Marriot property since the pandemic, under-staffed, poorly maintained and not very clean Man at front desk was rude at check in I am a Titanium Elite member and Marriott just isn’t what they used to be

Sad thing is they are much better in other countries, at least there, the employees seem to care and take a little pride in their work

Julie Vandelay

Marriott has gone way downhill since the pandemic This hotel demonstrates why Rooms are OLD and loud and generally something stuck in the 1960s

As a top tier member, I am not used to being told there are no upgrades But when I am, I usually am OK However when I am clearly lied to then I am not Public availability showed suites available but I was not upgraded That’s in violation of Marriott terms but then Marriott corporate doesn’t care so I won’t bother saying anything to themAmenities? Sorry due to pandemic we no longer have: housekeeping, coffee service, bar service, or a generally positive attitudePricing? Well we’ve cut back everything but we’ve increased prices Inflation you knowI am so sick of Marriotts poor treatment of their loyal members and awful hotels like this who hide poor quality and service behind excuses Wait for the canned reply to this review as a great example of how management could care less!

8. Embassy Suites by Hilton Cincinnati Northeast Blue Ash (3-star hotel)

About this hotel

Off I-71, this relaxed all-suite hotel with a modern atrium is a 10-mile drive from Kings Island’s amusement park.The warmly decorated suites include free Wi-Fi, kitchenettes, and separate living rooms with pull-out sofas, plus flat-screen TVs and dining tables. Some suites add wet bars. Room service is available.Breakfast, an area shuttle, parking and regular evening socials are complimentary. There’s a low-key eatery with a bar, plus a gym, a ballroom, a 24/7 business center, and an indoor pool with a hot tub.

Things You Need to Know

  • 12 min drive to Sharon Woods
  • One of the few hotels in the area with room service
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • Guests praised the low-key restaurant
  • Guests mentioned “omelettes” 22 times
  • The fitness center has weight machines and elliptical machines
  • Guests praised the bar

Feedback From Real Customers

Ashley H

Extremely pleased with the friendliness and helpfulness of the man working front desk 9 pm 5/31 I received a very thorough greeting and explanation of amenities My requests were accommodated

My room was fabulous Air conditioner worked amazing Lobby very clean and welcoming Lots of places to sit and relax Clean pool and fitness area The bar was also comfy and inviting Staff at BLU were sweet and personable and attentive We missed complimentary happy hour but that is a nice bonus for a hotel! I would recommend this hotel location to anyone Breakfast was A++ made to order station attendant was awesome

Adrien Bracey

One of the best hotels ever first of all the staff and everyone there are good people and nice and always helpful the inside is beautiful and looks nice in there but my favorite part is the glass elevators which you can see through and if you’re on the top floor it’s an amazing view inside the rooms is nice it has a good smell which smells like breakfast food and the room service is well the bed and covers comfy and nice

and the best part when you wake up the breakfast is 100% free and great all kinds of options and there is no limit like an all you can eat buffet and it has a homelike atmosphere even a wonderful pool The best place to stay 5 starts Strongly recommend : )

Camden Nicholson

When arriving to the hotel, I love the design that was in it the room was nice not cleaned throughly good We planned this trip 60 day ahead of time and was not told half the thing that happen when we got here Pool was down and was not notified ahead of time, Reservations Was put on hold for an extra hour and an half

Food is good, communication is okay I had a good time could have a been a bit better but I did have a good time

9. Hilton Garden Inn Cincinnati Northeast (3-star hotel)

About this hotel

Off Interstate 275, this casual hotel is a 2-minute walk from several major corporate offices, and less than a 13-mile drive from Kings Island theme park.Informal rooms offer flat-screen TVs with premium cable channels, minifridges, microwaves and free WiFi, as well as custom-designed beds. Some have pull-out sofas.In addition to the cooked-to-order breakfast (fee) and on-site restaurant, there’s a lounge and a 24/7 pantry. There’s also an indoor pool and a fitness center. Other perks include 2 meeting rooms and a business center.

Things You Need to Know

  • Guests liked the rooms
  • 14 min drive to Cincinnati Nature Center
  • Guests praised the friendly service
  • Guests mentioned lobbies 13 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Michelle Smith

The hotel itself is very nice, but the staff is what makes it wonderful! Ray from guest services is wonderful and answered all questions we had She was so helpful!! Rick the bartender is so much fun Glen another guest service worker is very nice

The housekeeping staff are the friendliest The staff is what keeps us coming back over and over!!!!

Victoria Farris

This place was beautiful and clean The staff was super friendly I, mistakenly, left some items in the room when checking out

The staff was kind enough to call and even SHIP my belongings to me I received them the next day I was beyond impressed by the integrity of the staff and by the “above and beyond” service my family received I look forward to returning to the Hilton Garden Inn Cincinnati

DP

The “Parking Recapture Fee” is cute Totally dishonest but cute The Hilton website and App both say parking is free but when you check out your bill includes a “parking recapture fee”

I don’t care if you charge me more just be honest and straight forward about it It is clear that who ever owns or manages this location is ethically challenged I won’t be back purely out of principle Other that the place is older but cleanUpdateResponding to the Owner’s message below:What are you going to investigate?Do you charge a “parking recapture fee”? YESDo you disclose this fee to guest prior to making a reservation? NODo you claim that parking is free on the Hilton website and app? YESThat everything you need to know hereIf you want to do something, stop charging the fee and send refunds to everyone you have improperly chargedInvestigation completedYou’re welcome

10. SpringHill Suites by Marriott Cincinnati Blue Ash (2-star hotel)

About this hotel

In a commercial and industrial area, this contemporary all-suite hotel in a multicolored brick building is a mile from Interstate 71 and 17 miles from both Newport Aquarium and the Great American Ball Park stadium.Warm, streamlined suites come with free Wi-Fi, smart TVs, and sitting areas with sofabeds, as well as minifridges, microwaves, and tea and coffeemakers.Parking is complimentary, as is a breakfast buffet served in an airy, casual dining room. There’s also a convenience store, a heated indoor pool and a 24-hour gym.

Things You Need to Know

  • Guests praised the clean rooms
  • 10 min drive to Heritage Village Museum
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests praised the indoor pool

Feedback From Real Customers

Anna Maier

One of the best! Great hotel, clean, well maintained and the staff was extremely helpful and friendly We were there for a soccer tournament, leaving early coming back late, and the feel of the hotel we welcoming and comfortableRooms were well cleaned

Breakfast was very good and the staff always friendly and smiling Just a great experience all around

Rodney Robbins

No replenish clean towels & fresh sheetsI booked my room 6 days and 5 nights Stay 7-28/8-2-22

Front desk said someone will clean the room every other day I had to go down to the front desk and get clean towels My second time going down to ask would anybody clean the room today (Sunday 7-31-22) She say the cleaning crew had already leftI said no, they are still up there cleaning She said there will be someone on Monday 8-1-22 to clean room and offer fresh towels and bedsheets I said, I’m not changing any sheets on the bed So I contacted corporate Totally unacceptable I will be checking out in the morning I can’t deal with paying good money to stay at a nice hotel and not being clean properly Hopefully this falls into the right hands at corporate and This problem get taken care of

Y.E.W YouEmpowerWho

I walked into the lobby 6-10-22 @ 7:40 pmI was inquiring about 2 different rooms A room with one bed and a room with two beds

I asked if I could see the rooms( I have stayed at many hotels and they are fine with it) The front desk clerk responded with” How many days ” I replied “1” “They replied that’s 50000″ I replied ” that’s fine, But can I view them first?” They replied ” No there are pictures online” I asked to speak to a manager ” They replied there was no manger there” I leftI am extremely disappointed My Fiance’e Just got out of the hospital for a cancer related illness and He, the kids and I just wanted a nice place to lay our heads

11. Hyatt Place Cincinnati-Northeast (3-star hotel)

About this hotel

This modern hotel is 4 miles from Chateau Laroche museum and 5 miles from Kings Island amusement park.Straightforward rooms come with free Wi-Fi, flat-screen TVs and work desks, as well as minifridges, wet bars and coffeemakers. All offer separate living areas with sofabeds.Amenities include a 24/7 business center, a heated indoor pool and a 24/7 gym, plus a 24/7 market and a cafe/bar. Parking is free.

Things You Need to Know

  • 10 min drive to The Racer
  • Some guests complained about the beds
  • Some guests complained about the bathrooms
  • Guests praised the friendly service
  • Guests praised the restaurant
  • The fitness center has elliptical machines and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Cayl Martin

10/10 rating We stayed just one night and had no complaints about a single thing Staff was amazing and helpful the entire time

Room met/exceeded our expectations Pool was great, at just the right temperature Breakfast was excellent (for being complimentary breakfast) Would absolutely recommend to anyone coming to the area And we look forward to a return trip

Megan Cutlip

We just checked out of our room after a long and hot weekend The rooms were very big and in theory perfect for a family I booked it thinking our family of 4 would be comfortable and Hyatt is what I thought a reputable chain

Our room’s air conditioning was not working properly I heard at least 10 other guest complaining of the same thing Our sink was leaking and we had to keep our trash can under the sink to catch the water We had to empty the trash can a couple of times because it kept filling up One can only assume there is (or going to be) a mold problem And our toilet stayed clogged The hallway (at least on the 4th floor) was LOUD! And we never waited less than 5 minutes for an elevator It was a busy weekend at the hotel, but our stay just kept going from bad to worse

Robert Davis

I was shocked to find my room was not made up and my towels were not replaced When we called the front desk they said it must be requested and we should have been notified at check in They said it was due to COVID-19

I think it is unacceptable for a room that costs over $200 per night They also pre authorized $50 for incidental expenses Why???

12. Hilton Garden Inn Cincinnati Blue Ash (3-star hotel)

About this hotel

This contemporary hotel is within 4 miles of several major corporate offices, and under 17 miles from downtown Cincinnati.All rooms offer polished decor and custom-designed beds, plus flat-screen TVs with premium cable, microwaves, minifridges and free WiFi. Suites add pull-out sofas and/or whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, as well as a lounge and 24/7 convenience mart. Guests can visit the fitness center, indoor pool and whirlpool. Other amenities include 5 meeting rooms and a business center, plus free corporate shuttle service and parking.

Things You Need to Know

  • 6 min drive to Summit Park
  • One of the few hotels in the area with room service
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms
  • Guests mentioned hot tubs 14 times
  • Guests mentioned lobbies 14 times
  • Guests liked the indoor pool

Feedback From Real Customers

Shatina Frazier

The customer service team was very poor and unwelcoming My entire family noticed the difference in treatment of customers of different races Our room was never cleaned during our stay and we never received clean towels

Anna was very nice and extremely helpful, but the other team members were not Our refrigerator never worked We informed guest services and they never resolved the issue The room keys were deactivated a day before we checked out as if we were not welcomed I had to recheck our room rates with customer service because we were over charged If we had an amazing experience I might have been willing to pay the higher rate but it definitely was not worth it We will NEVER stay here againGuest service team members should be welcoming and helpful, they were not In addition to that they never discussed with us what was included during our stay At breakfast we were pretty much watched like a hawk by one of the team members, a young black female with braids and glasses We had no idea that there were different breakfast packages She did not inform us of this until I walked up to her as she was standing guard as if we were not welcomed, and I asked her about the different breakfast choices She said “one second ma’am” as she raised her finger to quiet me while she answered a young Caucasian male She proceeded to tell me that I needed to have a blue breakfast slip in order to receive items from the buffet Later I overheard her explaining to other guests that they could purchase items from the buffet, she never gave us that option

Tom Porter

This place has gone downhill since our first of three stays starting in 9/2021 This past stay was by far the worst Room was dirty, broken lamps, refrigerator didn’t work, and the ac unit wouldn’t effectively cool the room due to dirty air filters so we slept with windows open

Others in our group were moved twice before finding a suitable room Others had room issues like me who had not other choice than to deal with it and vow never to stay here again

Gear Head

Disgusting One of the worst hotels I have ever stayed at in my life The water was slimmy

From the shower and faucet like well water I tried running it for hours but it still felt like I was swimming in a lake Black mold in the shower Terrible breakfast was served cold McDonald’s is better Room hadn’t been vacuumed I asked for extra towels and I’m told to speak with the manager in the morning I saw reviews about bed bugs so I searched my room and didn’t find any but after 3 days I feel dirtier than when I showed up because of the cleanliness I can not wait to go home and take a real shower I will never ever be back If I have to come this way again I will be sleeping in my car over this hotel Econolodge is better to be honest Just dirty Also the staff blaring shark weak if you have to go downstairs for anything Just unprofessional

13. Marriott Cincinnati Northeast (3-star hotel)

About this hotel

Off I-71, this modest hotel with a redbrick exterior is 4 miles from Loveland Castle Museum, 2 miles from Cottell Park and 6 miles from Kings Island amusement park.Relaxed rooms and suites provide Wi-Fi access, flat-screen TVs and minifridges, plus safes, and tea and coffeemakers. Some have separate living areas and/or pull-out sofas. Upgraded quarters offer access to a club lounge with free breakfast, snacks and drinks. Room service is available.Amenities include a restaurant, a seasonal outdoor pool and a gym, plus a convenience shop, an indoor pool, and meeting and event space. Breakfast and parking are available.

Things You Need to Know

  • 12 min drive to Kings Island
  • One of the few hotels in the area with room service
  • Guests praised the clean rooms but some disliked the kitchenettes
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 38 times
  • Guests praised the fitness center, which has treadmills
  • One of the few hotels in the area with an outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Sarah Tudor

We ended up staying three nights while our power was out at home The hotel was clean and comfortable Everyone we interacted with was super friendly even when busy

They have an indoor and an outdoor pool which was great It was also quieter than other hotels I’ve stayed at, I couldn’t hear TVs and people talking when in the halls or in our room Really impressed!

Mark Phillipi

I had an unexpected business trip to the Northern Cincinnati Area My first pleasant hotel experience since Covid-19 emerged It was pleasurable to be in the company of people who seemed to thoroughly enjoy their job

I had several questions about the area and hotel, every individual I spoke with was kind and genuinely wanted to help The breakfast buffet was clean , accommodating and tasty, buffet experience led me to try their breakfast menu within the Tavern Although expensive I without a doubt had the best breakfast meal in over two years, I ordered the western omelet which was cooked perfectly (not to dry/ not to runny) If staying I highly recommend you spring the extra cash for a plate, you wont be disappointedI recommend Cincinnati Marriott Northeast for any business or family travel , in our current world of chaos and struggling hotel operations this crew hit the nail on the head! Big thumbs up to the breakfast cook a good meal goes miles in my world and my breakfast set the tone for my entire day

Adam Clark

I have stayed at countless Marriott properties around the country and around the world and this is the only one that did not have a free coffee stand in the lobby Don’t worry though, they would be happy to charge you $7 for a small cup from the restaurant How anyone in management thinks this is acceptable is beyond me

I will never consider staying at this hotel again and will make sure all my Friends and Family in the area do the same I hope saving the few cents on that cup of coffee is worth losing out on my $150 / night visit

14. Kirkwood Inn (2-star hotel)

  • Address: 4027 S, US-42, Mason, OH 45040
  • Phone: (513) 398-7277
  • Ratings: 4.7 (307 reviews) Excellent
  • Website : Kirkwood Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Traditionally furnished quarters, some with whirlpool tubs, plus free hot breakfast & a pool.

About this hotel

Set on 6 acres along Highway 42, this 1970s motel-turned-quaint inn is 4 miles from Kings Island amusement park, and 6 miles from the Miami Valley Gaming casino and racetrack.Traditionally furnished rooms feature free Wi-Fi, flat-screen TVs, coffeemakers and minifridges. Suites add whirlpool tubs and electric fireplaces.Parking is complimentary, as is a hot breakfast buffet served in an 18th-century farmhouse. Other amenities include a seasonal outdoor pool, gardens, nature trails, a gazebo and a brick patio with seating.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to the Lindner Family Tennis Center
  • Guests praised the friendly service
  • Guests praised the grounds
  • Guests praised the breakfast
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

James Wilson

Added some photos of the historic home (where breakfast is held – my wife would laugh because crooked photos are my thing) I will also add a few of the out side of the property shortly******************Well this is a review for Kirkwood but first I have to say that Hotels

com is really awful but… This place is awesome and the lady who owns it is greatI arrived with hotelcom reservations confirmation number and all Of course hotelcom had that all messed up and Kirkwood didn’t have the details and no empty rooms But she helped me get in contact with hotelcom (that is a nightmare) and I had a room elsewhere for the first night But… She welcomed me for breakfast on both nights even though I had to stay somewhere else the first night and she comped my room the second night I didn’t even really want her to do that cause she was so nice The property has been around for a while but that is part of the charm It is well kept and they have breakfast in a house built in 1799Charming place and great people Stop by to visit you won’t regret it

lena shomshin

Very clean and well-maintained rooms! No dingy walls or smells Very fresh and clean sheets and towels The breakfast room and selection — just wonderful

A great selection for every taste and preference The greenery around with the gazebo and the trail through the park is just a cherry on top So happy we took the chance on this unexpected spot Highly recommend

finla v

Clean, quite, no odor, no stains on blankets or towels, no broken funiture or fridge Keurig coffeemaker as a complimentary Standard double bed room was quite spacious for two people

Been to high end hotels that were way smaller and overpriced for the space they had Only problem was the construction site going on and near the property

15. DoubleTree Suites by Hilton Hotel Cincinnati – Blue Ash (4-star hotel)

About this hotel

Adjacent to Interstate 275, this all-suite hotel in a suburban business district is 21 minutes’ drive from downtown Cincinnati.Flat-screen TVs, iPod docks and free WiFi are offered in each suite, as well as traditional decor, separate living areas and custom-designed beds. Kitchen amenities include microwaves, minifridges and coffeemakers.The contemporary all-day bistro specializes in steaks and is open all day. There’s also an outdoor pool, whirlpool and 24/7 fitness center. Other amenities include free parking, 6 meeting rooms and a business center.

Things You Need to Know

  • 5 min drive to Heritage Village Museum
  • Guests praised the friendly service
  • Guests mentioned the rooms are unclean
  • Guests praised the restaurant
  • Guests mentioned lobbies 37 times
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool
  • Guests liked the bar

Feedback From Real Customers

Wes Eckman

Great experience We stay at double tree hotels fairly often with typically great results, this was was no exception Called to see if they had a room last minute after being turned away at the original hotel we had booked due to them not having any rooms available (3rd party websites overbooked them)

The staff and manager accommodated us extremely well for such a late check in Room was clean and nice Friendly staff, great stay overall Will skip the other places and just book here if we need to stay in the area again anytime soon

Matt Hotel

Came here for a baseball tournament Stayed 5 nights Rooms need renovations

Staff there are super great (Matthew, Will, Security guards, Bartender and breakfast waitress were exceptionally awesome)Pool is great Hot tub is downWe had a great time, I like the rooms set up, but it needs a Reno

Tina Boggs

We had a great experience with comfy bed, great staff, and excellent access The hotel is dated some BUT we had EVERYTHING we needed and hot water Rooms are spacious and loved having fridge and microwave in room

The cookies are always a treat!The only thing that iritated me was the baseball teams that stayed here as well The hotel can’t control them or their actions, but their coaches and parents SHOULD and didn’t Teens dropping the f bomb loudly multiple times in the lobby while talking to the parrot Mom’syelling at kids down the hall at 10 at nightcome on people!!! If you travel with kids, teens, or sports teamsBE CONSIDERATE of other guests

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