5 star hotels in Malibu, CA

1. The Beverly Hills Hotel (5-star hotel)

About this hotel

Built in 1912, this haute hotel is an 8-minute walk from upscale shopping on Rodeo Drive and 10 miles from Los Angeles International Airport.Sophisticated rooms and suites come with free Wi-Fi, Bang & Olufsen TVs, minibars and marble bathrooms, as well as garden or city views. There are high-end bungalows, some with kitchens and private pools. Room service is available 24/7.An local area shuttle is complimentary. There’s a chic restaurant, an outdoor cafe, a vintage-style soda fountain counter and a bar. Other amenities include a spa, a gym and a business center, as well as an outdoor pool with private cabanas.

Things You Need to Know

  • Guests praised the rooms
  • 9 min drive to the Hammer Museum
  • Guests liked the friendly service
  • The hotel has a boutique store
  • Guests praised the outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Angela Skelton

My husband and I were not staying at the hotel but we wanted to go and have a drink at The Polo Lounge (for the experience ya know) in the evening We walked in late afternoon to inquire after a long hike in Malibu and we were greeted by a woman at the front desk She was so pleasant and tbh I was shocked at how well she treated us given

She politely told us that if we wanted to come back in the evening, we’d have to change our attire, but not in an offensive way at all We also knew that our current attire was not appropriate for the lounge We returned that evening showered and dressed up and the same woman greeted us and walked us to the Polo Lounge She even complimented on how good we looked! We were lucky as there were two open seats at the bar so we sat down and the bartender immediately asked us if we wanted a drink We ordered two drinks, dessert, and coffee chatted with the bartender, and really just enjoyed the experience The level of attentiveness and customer service was beyond expected It was a lovely ending to our trip before heading back to Canada the next day Thank you for the wonderful experience I am happy to see that all guests are treated EQUALLY

Enmanuel Salvador Burgos

The place is wonderful, and it makes you feel like going back in time with the portraits of some of the most influential Hollywood stars back then, and from nowIt was a good experience for me, because it was my first time in California I wish it would had been better, and more relaxing

I didn’t have the best company to enjoy the most of itIt is a great place Luxurious, great pool, nice bar Nice eating area for breakfast, lunch, snacks, dinner

Jason Hanold

The Pink Palace remains as an exceptional and unique place to stay and experience We travel the world, stick to 5-star hotels and resorts, and no place has this sense of place and home While it is still a celebrity playground, one need not be a celebrity to receive exceptional treatment

Dino Rudolf was consistently attentive, and the staff in the Polo Lounge were wonderful over several evenings We will be back many times in the future As our 12 year old son asked “can we be like Howard Hughes and live here on and off for the next 30 years?”

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2. Santa Monica Proper Hotel (5-star hotel)

About this hotel

Off a bustling tree-lined road and across from Christine Emerson Reed Park, this upscale hotel is a mile from both the Santa Monica Pier and Interstate 10.Modern, airy rooms feature flat-screen TVs, Wi-Fi access and Bluetooth speakers, along with sitting areas, minibars and designer toiletries. Some add balconies or garden terraces. Suites provide living rooms and Nespresso machines. Room service is offered 24/7.Amenities include a rooftop pool, a chic restaurant and a bar, along with loaner electric bikes and surfboards. There’s also a 24-hour gym. Breakfast and valet parking are available for a surcharge.

Things You Need to Know

  • Guests liked the rooms
  • 9 min walk to the Third Street Promenade
  • Guests mentioned the service is friendly
  • Guests mentioned bars 48 times
  • Guests praised the architecture
  • Guests liked the breakfast
  • Guests liked the outdoor pool

Feedback From Real Customers

Maria

My partner and I celebrated our anniversary here over the weekend and it was a wonderful experience, from beginning to end So many people took great care of us and we’re so thankful for their attention to detail and ability to go out of their way to make sure we enjoyed our stay A staff member who stood out to us on the rooftop was Brendan who made sure we got a great place by the pool and a separate cabana

Drinks and food were excellent, served by Henry A staff member, “Blue,” in the lobby recognized us and made sure to help our friend up to the rooftop to meet us later that day which was cool Another member, Denim, was very pleasant to talk to and gave us a mini tour in the evening after the bar closed Management is amazing for checking in on us and making sure we had a great stay Our room was very clean and aesthetically pleasing with a nice view I had the best sleep here Truly memorable experience and we are appreciative! Hope to come back very soon and will recommend to all

Michael Gebo

I am in the Los Angeles area for business several times a year I discovered The Proper a little over a year ago and have now been a guest five times It is now my go to hotel when I am in the area

The whole design from the lobby, lounge, restaurants and rooms, have a light modern west coast feeling Really great vibe Rooms are good sized and comfortable The front desk has always been friendly and helpful They lounge is fantastic- really good food and selection in a chill setting Solid fitness center Oh, and the valet attendants are always hustling and attentive

Grace Drewes-Scheben

My husband and I just wrapped up a stay at the Proper and it was incredible The pool was such an amazing highlight – the food and the service were both amazing The decor in the lobby and the rooms were stunning and well thought out from every angle

The rooms were quiet too – we couldn’t hear anything!The gym was a huge perk – brand new and had all the best machines They also left fresh towels and waters for guestsI have ZERO complaints Thank you 🙏🏼

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3. Shutters on the Beach (5-star hotel)

  • Address: 1 Pico Blvd, Santa Monica, CA 90405
  • Phone: (310) 458-0030
  • Ratings: 4.5 (2048 reviews) Excellent
  • Website : Shutters on the Beach
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished beachfront hotel offering elegant dining & a casual cafe/bar, plus an outdoor pool & a spa.

About this hotel

Set along Santa Monica State Beach, this elegant hotel is a 9-minute walk from Santa Monica Pier, 2 miles from the Pacific Coast Highway, and a mile from the shops and restaurants on Third Street Promenade.Airy, refined rooms, most with balconies, offer flat-screen TVs, coffeemakers, and marble bathrooms with whirlpool tubs. Upgraded rooms add ocean views, and suites feature living rooms with fireplaces. Room service is available 24/7.There’s a polished restaurant, a casual beachfront cafe and bar, and a lobby lounge. Other amenities include a seasonal outdoor pool and hot tub, a spa and a fitness center.

Things You Need to Know

  • Guests praised the rooms
  • Walking distance to the Santa Monica Pier and Santa Monica State Beach
  • Guests praised the friendly service
  • Guests praised the polished restaurant
  • Guests mentioned “Boardwalk” 11 times
  • Guests praised the breakfast
  • Guests liked the ocean views

Feedback From Real Customers

Lyndsey Stine

Very nice, but pricey, beach hotel Expected an exceptional stay for our honeymoon for what we were paying but left rather disappointed However, we did enjoy the great views of the beach and ocean, complimentary bike rentals, excellent outdoor pool and bar area, and the nice restaurants and food options

Cons:-Room was not ready at check in time-Our flight home was delayed and we requested to stay an additional night but they were rude about it and less than accommodatingPros:-Upgraded our room-Excellent service from the staff (minus the front desk lady when we inquired about an additional night) Some of the staff even knew us by name before we left

Jem G

This is the only place to stay in Santa Monica Obviously, the location can’t be beat Staff were amazing, the place felt really welcoming

Room always looked spotless and the house keeping staff we met were super friendly Concierge helped me set up some surfing lessons and gave us some pointers on where to go diving (though sadly couldn’t help us arrange the ferry out) Breakfasts at Coast were excellent too, with fab service Can’t wait to come back!

Max Sanna

Amazingly well kept hotel, with excellent service all around in a great location right on the boardwalk Food is great, and the rooms are spacious yet very cosy and will let you have a very good sleepThe gym is decent and provides the basics you’d expect in a hotel gym, and is very clean

Perhaps the pool could use a little renovation but it’s still very niceI look forward to stay here again!

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4. Calamigos Guest Ranch and Beach Club

About this hotel

On a 200-acre ranch in the Santa Monica Mountains, this rustic-chic, family-run resort is 7 miles from Highway 1 and 10 miles from Calamigos Beach Club.Featuring modern decor, the warm, polished cottages, some with marble bathrooms, have sitting areas, flat-screens and terraces. Upgraded cottages add outdoor showers, while suites offer separate living areas, fireplaces and soaking tubs. Some provide access to a private park.There’s a free shuttle to a Mid-Century–style beach club with a surf shack, a beach bar and buffet dining. There are 5 eateries and 3 outdoor pools. Pizza-making classes and horseback riding are available.

Things You Need to Know

  • Guests liked the rooms
  • 13 min drive to Point Dume State Beach
  • One of the few hotels in the area with a spa
  • Guests praised the beach bar

Feedback From Real Customers

Khalid

My wife and I have done Calamigos twice now (once for New Year’s & once for my birthday) and we absolutely love it The price is up there, but it’s one of the few high end stays that I’ve been to and actually felt like I got what I paid for The service was great both times from the main property staff to the team at their private beach club

The property is fun to explore and we even took part in a complimentary sound bath during one of our stays I love that they have bungalow style lodging with enclosed patios for added privacy It was especially great for a getaway during the thick of COVID It’s a great location with great proximity to other great restaurants and activities I really can’t say enough about this place It was so enjoyable that my wife and I recommended it to my mother for one of her birthday trips with her boyfriend and they loved their weekend getawayAs Arnold Schwarzenegger said, “I’ll be back”Ambiance: 5/5Rooms: 45/5Food: 45/5Drinks: 5/5Price: 4/5Service: 6/5 *They definitely exceeded hereOverall: 48/5

Daniel Brown

The amenities and services were superb here They have four pools, a spa, a gym, tennis courts, multiple bars and restaurants, a cafe, and more It’s a short drive to the beach, yet perfectly secluded within a forested part of Malibu

However, I’m knocking off three stars for the following reasonsWe were never informed of various reservations from private parties and film sets, which interfered with our experience of the entire propertyMy wife and I were unable to hike some of the trails on the property due to film crews having all types of equipment throughout the area Also we were unable to eat and enjoy the beach club due to a private party renting out the venue It seems beautiful, sadly we were unable to experience the atmosphereAbove all, the mattresses in the cottages were incredibly firm Both my wife and I are side sleepers and we didn’t sleep comfortably our entire stay We’re in our thirties and exercise regularly, so It isn’t a matter of us having worn-out bodiesOverall, this is a majestic property to reserve for private events such as a wedding, however the hotel experience was unfortunately lacking I wouldn’t stay overnight again, especially considering their prices

Clanda Sh

Had a great staycation at Calamigos guest ranch, check in time is 3pm and check out at 11am Would recommend to go earlier since there are several fun things to enjoy at the ranchPro tips:1

Private beach club: Make sure to book a complimentary shuttle bus with them, you can easily spend the whole afternoon at the beach club!2 Warm spa pool Don’t miss out3 Breakfast by the pool is a must, they have a cute pink themed pool area So cute!4 There’s a Malibu cafe nearby at the ranch, worth a visit!5 Wine safari tour in Malibu Book a wine safari tour to see Stanley the giraffe!!!Food suggestions:Broad street oysters -They have one of the best lobster rolls in LA, make sure to add on uni and caviar!!!We really enjoy every single visit at this magical place Enjoy 🙂

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5. Luxe Sunset Boulevard Hotel (4-star hotel)

About this hotel

Off the San Diego Freeway, this sophisticated hotel is 3 miles from the Getty Center, 4 miles from the Skirball Cultural Center and 6 miles from the Santa Monica Pier.Airy, polished rooms with custom furnishings offer free Wi-Fi, smart TVs, tablets and iPod docks, as well as coffeemakers and yoga gear. Upgraded rooms add sitting areas, and suites have wet bars and separate living rooms with sofas. Room service is available.There’s an upscale restaurant with a patio, and a chic cocktail lounge. Other amenities include an outdoor pool with a sundeck and cabanas, plus an open-air gym and a ballroom.

Things You Need to Know

  • Guests mentioned the rooms are large but unclean
  • The rooms have microwaves and coffee makers
  • 6 min drive to the Getty Center
  • Guests mentioned room service 19 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Jessica Bern

I gave an extra star only bc the staff was wonderful STAY AWAY is right Carpets in the rooms are beyond gross

My mattress was so old one side was lower than the other The gym has zero air in it, so they but a fan on top of a bucket The parking charges are a joke There was supposed to be a valet at top of steep hill where other rooms are, but when I got there at 9pm no one was around When you call the front desk from the room, you can’t You get a message that there is no connection So you need to call them from your own phone Valet doesn’t pick up either You have to go back down the steep hill to ask for anything The place is tired and old, but please don’t blame the staff they are doing the best they can

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6. Hotel Shangri-La (4-star hotel)

  • Address: 1301 Ocean Ave, Santa Monica, CA 90401
  • Phone: (310) 394-2791
  • Ratings: 4.1 (852 reviews) Very good
  • Website : Hotel Shangri-La
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Lodging with art deco flavor offering ocean views, plus a rooftop bar, a pool with cabanas & a spa.

About this hotel

Overlooking the Pacific, this 1939 art deco hotel is across from Santa Monica State Beach and a mile from Santa Monica Pier.Chic, minimalist rooms (some with ocean views) feature period fixtures, hardwood floors and marble baths, plus free Wi-Fi, iPod docks and flat-screen TVs. Suites add living areas and/or full kitchens. Room service is available.Amenities include a restaurant with a New American menu, and an indoor/outdoor rooftop bar that serves light bites. There’s also a fitness center, a courtyard pool with private cabanas, and a poolside spa offering massages, facials and meditation classes (surcharge). Valet parking is available.

Things You Need to Know

  • Guests mentioned the rooms are large
  • Walking distance to the Third Street Promenade and Santa Monica State Beach
  • Guests liked the concierge, mentioned 20 times in reviews
  • Guests praised the breakfast
  • Guests praised the ocean views
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor/outdoor bar

Feedback From Real Customers

Christopher Agen

Location is great The rooms are nice and clean but worn (e

g scrapes and scratches on furniture) Rooftop lounge was trendy and cool Restaurant was not worth the price and breakfast not available til 8AM!?? Customer Service was spotty $25 Amenities fee per night added to price, plus $300 deposit refunded at the end of stay even though credit card used

Unanymous Adria (WorkingMomOfTwo)

I would like to leave a review on behalf of my boss He went to Womack and only sharing and talking about good things that had happened there He said that the guy from the front desk has a good personality

He was so friendly, genuine and had just positive attitude He wished that the world needs more people like him Appreciate him! Kudos for hiring and training great employees

Susan van Rooyen

A hotel 6 would have been better than this We paid $500/night for the worst hotel experience of our lives The furniture was old and outdated, the floors were dusty and dirty and the windows were dirty and couldn’t be opened

The bed was pushed towards the window with little room to sit and enjoy the view while there was a huge open area to the other side The ironing board didn’t work (legs were broken) and the chaise had white spots on it and looked as if it hadn’t ever been cleaned The plumbing was clogged and there were very few amenitiesThey had a huge private pool party the day we checked in (which they didn’t warn us about) and we couldn’t use the pool The party was obnoxiously loud and disturbing and had I known about it, I would have gone elsewhere They didn’t clean our room during our entire stay and on the day of checkout we were an hour late checking out and they sent security to threaten us Then they called our room every five minutes to harass us, even though we assured them we were doing our best to get packed upCustomer service is a joke here This hotel is a stand alone hotel and run by a general manager who doesn’t know the first thing about customer service The young guy behind the front desk is extremely RUDE and should be working as a bouncer at a nightclub, not a hotel The staff are untrained and unqualified to be in the service industry (except the Valet, who was extremely friendly and courteous) They do not know how to run a hotel and just trying to keep their dilapidated hotel afloatBe warned, don’t waste your money staying here! We’ve never been so disappointed This place is an EPIC FAILURE

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7. Malibu Beach Inn (4-star hotel)

About this hotel

Situated on the Pacific Coast Highway, this upscale, boutique hotel on Carbon Beach is a 5-minute walk from the Malibu Pier and 12 miles from Santa Monica.The posh rooms all have private balconies and contemporary furnishings, as well as free Wi-Fi, flat-screen TVs and an in-room California wine selection. Some have fireplaces. Suites add a separate living area.Amenities include a New American restaurant with a terrace, bar and lounge, plus a spa and fitness center. Parking is offered for a fee.

Things You Need to Know

  • Walking distance to Malibu Pier and the Adamson House
  • Guests liked the service
  • Guests mentioned “an ocean” 30 times
  • Guests liked the breakfast
  • Guests liked the bar

Feedback From Real Customers

Ryan Leo

We were very impressed for our Memorial Day weekend stay! We stayed in the king suite The room was modern, clean and enjoyed the fireplace and balcony Their restaurant had excellent views of the ocean

The service was impeccable and everyone was extremely friendly Heater and ac worked consistently and this is definitely a must vs other local area beach hotels

M D

Top of the line everything! Staff is amazing; super nice, attentive and patient Food delicious (had breakfast and dinner) There are not enough eloquent words to describe this location

Had I known my stay here was going to be so relaxing I would have remained there my entire vacation I will DEFINITELY return and recommend it to all I know and even those I don’t

Faizah Rajput

The Malibu of Malibu + Unmatched Southern California Seaside EscapeBeing my second time here, I knew the valet would be exceptional considering the remarkable service they provided us the first time we ever came Just as expected the service was warm, welcoming, helpful, efficient, and consistentOur bags were loaded on to a luggage cart and taken off to meet us in our rooms after check-in

Hotel check in greeted me with, “Happy Birthday!” which is a small but mighty gesture It really set the tone for my intention of how I wanted to spend my staySince we arrived early (before check in) the front desk said we could feel free to explore the grounds, while they expedited our rooms readiness We decided to go to the bar, where Omar made us two Margaritas (no to salt) + (Yes to Casamigos tequila) “It’s my specialty,” Omar said so pleasantly, and he wasn’t wrong We were barely on our second one when Jessica walked right over to us to explain our room was ready for usThis time we were on the second floor, which felt just as great as being on the first, and made me hope that next time we get the third floor, just for kicks Our view was stunning, and faced the ocean straight onBefore our stay we made dinner reservations on premises for 5:30 pm, just before sunset We arrived right on time and were seated in the most perfect place, right againt the glass to enjoy the viewWe ordered the potato croquettes, which were honestly so light, fluffy, and delicious They were finished before we knew it We also ordered white wine and the sea food Tower, which is completely worth the price It could easily feed four people who want to socialize and drink wine and order a couple appetizers as a sideThe sea food tower was so fresh, delicately brined in its own natural juices, and finger licking, claw cracking, petit oyster yummy good I will 10/10 definitely order it againIn the morning we asked for a late checkout, and the hotel was so accommodating, perhaps because it was a Monday the next day I would not expect that courtesy always, but we very much appreciated itWe also ordered room service (which is 24hrs) for breakfast at 715am We had our breakfast on the patio, which was lovelyThe beds are so comfortable The sheets are excellent, but there is also a soft to the touch wool throw, which is great for sleeping with the door open at night We didn’t feel cold at all, but stayed comfy and warm as we listened to the waves crash us into a deep and peaceful sleepDuring checkout Efron helped us settle up, and made us feel so appreciated as guests I definitely can’t wait to come back again, and again, and againThank you Malibu Beach Inn ⛱️ ❤️

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8. Loews Santa Monica Beach Hotel (5-star hotel)

About this hotel

This upscale hotel is a 7-minute walk from the Santa Monica Pier and 0.2 miles from the Third Street Promenade.Modern rooms have cool color schemes, free Wi-Fi and flat-screen TVs. All have step-out balconies, some with ocean views. Upgraded rooms add poolside cabanas and patios with fire pits. Luxe suites offer living rooms; most have furnished patios or balconies.There’s a fine-dining Californian restaurant with ocean views, along with 2 sophisticated lounges, including a buzzy tapas bar. Other amenities include a heated outdoor pool and a hot tub, plus a fitness center. Event space is offered.

Things You Need to Know

  • Walking distance to the Santa Monica Pier and Santa Monica State Beach
  • Some guests disliked the minibars and others complained about the kitchenettes
  • Guests liked the professional service
  • Guests liked the fine-dining restaurant and praised the restaurant service
  • Guests mentioned “Patio” 21 times
  • Guests liked the breakfast
  • Guests liked the fitness center

Feedback From Real Customers

Paula Eisenhauer

I was staying at this hotel when I started not feeling well I was really wanting some comfort food like chicken noodle soup, which wasn’t on the menu Josh, the manager had the chef make me some special, delivered it to our room and comped the meal

What a wonderful surprise! Best meal I’ve ever had Thank you Josh and staff for the special treatment! I highly recommend this place that cares for its guests comfort

Jeff Kruse

A 5-Star Experience! This was our first time staying at a Loews property The front desk staff were amazing and created a magical experience for our family’s 5 night stay Additionally, the restaurant staff were very attentive; remembered our children and their interests, chef made wonderful creations, and items are well priced

The property is located in an incredible location overlooking the Santa Monica Beach/pier We will be back soon!

Michal Yniguez CA-Bakersfield

From the moment I drove up until the moment I drove away, the staff at this hotel were amazing Everyone makes you feel as if your needs are the most important thing in their life The hotel is clean and smells wonderful

The food is fantastic They have a large pool and the beach is right out the back door You can’t go wrong staying at the Loews Santa Monica Beach Hotel

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9. The Ritz-Carlton, Marina del Rey (5-star hotel)

About this hotel

Overlooking the marina, this upscale hotel is 4.4 miles from Santa Monica Pier and 4.5 miles from Los Angeles International Airport.Traditionally furnished rooms offer flat-screen TVs, iPod docks and DVD players, plus coffeemakers and WiFi (surcharge). Some rooms feature balconies with city and marina views. Suites add separate living rooms.Amenities include a spa, a waterfront outdoor pool and a hot tub, as well as a fitness center and 2 tennis courts. There’s a contemporary restaurant and a casual poolside bar and grill. The hotel also has 18,000 sq ft of meeting space.

Things You Need to Know

  • 7 min drive to the Venice Canal Historic District
  • One of the few hotels in the area with 24-hr room service
  • Guests liked the contemporary restaurant
  • Guests mentioned “Patio” 18 times
  • Guests praised the breakfast
  • Guests liked the views
  • Guests praised the fitness center

Feedback From Real Customers

Wendy Aristil

I stayed at this hotel coming from Boston and I told them about my recent engagement and they definitely rolled the red carpet for us This was the best experience we’ve had staying at a hotel Best staff ever

From the nice lady checking us in to our amazing housekeeping staff Thank you for making our first time in LA memorable! Please continue to be awesome You will definitely see us again!

Juel McGhee

Location was perfect Minutes from Venice Beach and Santa Monica Pier

You could bike over or even walk We Brought our 7 yr old daughter and she was happy about the water taxi for $1 that you could catch right next to the hotel The hotel itselfI would have a higher review if I did not pay 600 a night Definitely NOT worth that! Hotel is old, boring, beds were comfortable but definitely not queens for the double room Seemed more like full size Not a Ritz Carlton feel at all in hotel Valet was quick with the cars The drains run slow and the refrigerator stunk so bad we could not use it This Ritz is a bare minimum Ritz The staff was nice and courteous We went back and forth with staying at the Marriott across the street for 1/2 the price

Emily Plata

This hotel does not live up to the standards of the Ritz-Carlton name For the price, the stay was not worth it The hotel needs major renovations

Bathroom with a poor quality curtain, only one thin bathrobe Outdated room furniture The balcony to our room had large cement stains and was furnished with cheap decor It was unsettling Please do not stay at this hotel just for the name You are better off staying at a different hotel This felt more like a 3-star hotel I don’t usually leave negative reviews, but I want to caution others to save their money and go elsewhereThe only positive aspect about this hotel was housekeeping and the staff that bring up your room service Nice and attentive hard-working people

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10. Oceana Santa Monica, LXR Hotels & Resorts (4-star hotel)

About this hotel

Across the street from Palisades Park, this breezy beach hotel is a 14-minute walk from shops and dining at the 3rd Street Promenade and 1 mile from the Santa Monica Pier.Bright, eclectically furnished rooms (some with ocean views) feature free Wi-Fi, iPads, flat-screen TVs and workstations. Suites add living areas and/or kitchenettes. In-room dining and spa services are available.Free amenities include a glass of Prosecco at check-in, daily yoga classes, bike rentals and weekend surfing lessons. There’s also a gym and an outdoor pool with a fireplace and a juice bar, and a guests-only eatery serves Southern California cuisine.

Things You Need to Know

  • Guests praised the large rooms, which have TVs
  • 7 min walk to Santa Monica State Beach
  • Guests praised the friendly service
  • Guests mentioned “suites” 25 times
  • Guests praised the breakfast
  • The fitness center has weight machines and elliptical machines
  • Guests praised the outdoor pool

Feedback From Real Customers

Jacky Benedict

This hotel is absolutely beautiful It’s extremely elegant with a very at home feeling You can tell the staff enjoy their jobs and want to accommodate you in every way possible

Tory, the front desk manager was so helpful and delightful! She took us on a tour and showed us around She really is good at her job and is sincere and wants to give you the best experience possible She made me feel like an individual not just another Tourist Thank you Tory and Oceana employees for making my stay One that i will never forget! I definitely recommend this Hotel to anybody wanting a stress free experience and vacation

h220034me

My son & I stayed there for a quick Fathers Day weekend trip It was just a absolute Great Experience The location is Perfect

It close enough to the pier and restaurants but still far enough to get away from the hustle that goes with it The Design of the Hotel is awesome with the open courtyard pool area Very elegant and Relaxing The staff is very pleasant and friendly and that starts with Emily the General Manager She leads by example! I have stayed at a lot of nice places by the beach but this one is the Best! My wife was home and a little jealous! So I have promised to return soon for the two of us Very easy 5 STAR Review

Audrey Parks

Oceana is a beautifully appointed hotel with attentive, friendly and available staff – they strive for service excellence The pool is well maintained and at the center of the hotel There’s a patio on the top floor (3rd floor) that catches wonderful breezes and a good view of the beach while one can grab a drink and light bites

There are different room layouts available and even their king suite is spacious at 400-525 square feet options Each room is well appointed and elegantly styled A definite step up from your typical hotelWill be coming back!

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11. Fairmont Miramar – Hotel & Bungalows (4-star hotel)

About this hotel

Established in 1921, this storied, high-end hotel overlooking the Pacific Ocean is less than a mile from Santa Monica Pier and 8 miles from Getty Center art museum.Upscale rooms, suites and cottages come with Keurig coffeemakers, Wi-Fi (fee) and 42-inch flat-screens. Upgraded quarters add balconies, patios and/or ocean views. Room service is provided 24/7.A refined restaurant offers a communal table, and there’s also a lobby bar. Other amenities include a spa, a heated outdoor pool, an exercise room and a business center.

Things You Need to Know

  • Walking distance to the Third Street Promenade and Santa Monica State Beach
  • Guests mentioned the rooms are outdated and small
  • Some guests complained about the bathrooms and the showers
  • Guests liked the service
  • Guests praised the refined restaurant
  • Guests mentioned “an ocean” 35 times
  • Guests praised the breakfast

Feedback From Real Customers

Will Dages

My wife and I had a great two night stay here The place is beautiful, staff was excellent, and you couldn’t hope for a better location We flew in early and our room wasn’t ready yet, but the front desk let us use the spa bathrooms to change and clean up, then held our luggage while we took the complimentary bikes out for a ride on the beach path

Big thanks to Antoine for helping us coordinate that ahead of time!Our room kept magically tidying itself up and fresh waters kept appearing throughout the trip Top notch service and everyone was friendly as well We’ll be staying here again the next time we’re in Santa Monica!

puja sarkar

Beautiful hotel, with Beautiful decor We were lucky to have our stay when the new year/Xmas lights were still on It gives a wonderful vibe to the Beautiful banyan tree at the entrance to this hotel

The room was nice, but could be more spacious The pool was warm, but the hot tub was spending! The sitting area(s) are amazing With tastefully decorated furnitures The food and the bar was also great The staff is extremely well mannered and the cafe is kid friendly Overall a very good ambience and a wonderful stay The proximity to the beach is great They also offer free bike rides for the same We did not use that service but I would say was a good option Would recommend the place for a good stay near the hustle and bustle

Jessica Arzola

Location was great but the rest of my stay was horrid I encountered 2 very nice people during my stay The gentleman who checked me in and the gentleman who took my luggage

Other than that I couldn’t use any of the amenities I was looked down by staff and disregarded during my stay They would attend the Caucasian people who would be standing behind me and ignored me and my family completely They offer spa amenities to guests with your stay However, when we inquired about the services, the staff were extremely rude by saying that those were only available for guest I had been staying at this hotel for over 3 nights paying $1000+ a night If I couldn’t afford this place for my family, I wouldn’t be there My husband couldn’t even work out comfortably as another guest kept asking if he worked there and making comments like “I didn’t know they allowed staff to use the facility” After he told him I don’t work here, he then kept asking what he does for a living The restaurant hostess extremely rude Never again I have stayed in many many other resorts, hotels, bungalows and they are 100 times more comfortable with better furniture, and cleaner rooms Not Worth your money!!!!!!

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12. Courtyard by Marriott Thousand Oaks Agoura Hills (3-star hotel)

About this hotel

Less than a mile from US-101, this informal hotel is 7 miles from Malibu Creek State Park and 12 miles from Pepperdine University.The warm, relaxed rooms provide flat-screen TVs, Wi-Fi, minifridges and Keurig coffeemakers. Some add sofabeds.There’s an airy, simple cafe. Other amenities consist of an outdoor saltwater pool, a terrace and BBQ facilities, plus a 24-hour gym. Event space includes a ballroom. Parking, electric charging stations and breakfast are available.

Things You Need to Know

  • Guests praised the rooms
  • 10 min drive to the Gardens of the World
  • Guests liked the service

Feedback From Real Customers

Sarah Thomson

I have stayed at this hotel numerous nights since November of 2021 as my company opened a new business nearby Overall, the staff is incredible and my stays are pleasant I would agree with all the reviews that this hotel front desk is really bad and lacks serious customer service

Very rude, poor phone etiquette and make you feel like you are a severe bother to them I do however want to give a HUGE shout out to Jeffrey as he is the ONLY employee at the front desk with proper customer service and excels in delivering a excellent experience! I now tell all my colleagues when booking or needing assistance at this hotel to only ask for him Congrats to Jeffrey! You are a rockstar! The bartender is also by the the best! Your lucky to have these two on your team!For the rest of you and your management team…step it up!Coming from an Ambassador Elite

james Na

So we are at the beginning of our stay and already some disappointment I requested extra towels three times and it took me walking to the front desk to retrieve them myself There are 4 of us in the room and they had given 3 bath towels

1 of which had a dried blood stain on it Plus side there is breakfast regardless if you stay with Townsend Suites or Courtyard The pool is quite popular, so be prepared to find a small crowd there I will update my review along the way

R. Hoffman

This property is split between two different brands – Courtyard and Townplace I’ve stayed at both and prefer the Courtyard by far 2-star rating is due to the lack of cleaning on the Townplace side) and having to babysit my Bon Voy account to get credit earned with my stays here

The beds are comfortable and rooms are nice size The property can be loud if staying in a room along the highway or north side of hotel (animal shelter next door) It’s convenient to the 101 as well A bit isolated in terms of restaurants nearby LA Fitness is next door but gym is doable at hotelRecommend NEVER booking the Townplace side My only attempt to stay on Townplace side included not just 1 but 2 dirty rooms Ultimately I requested to be moved to Courtyard side, which the front desk accommodated after I showed them someone’s dirty towel was under my sink (and let them know I didn’t have any clean towels which I realized when I was getting out of shower so had to use the one and only washcloth to dry off) The room switch apparently caused issues crediting my prepaid stay for Bon Voy points I’ve been trying for 25 months to get it resolvedLocation is super convenient to my office otherwise I would find another Marriott property that is more consistent and doesn’t hassle me for Marriott pointsUPDATE: As you can see the property GM responded and claims my points were added That is absolutely NOT TRUE As of 8/13/22, I am still missing credit for the 2 nights I stayed on the Courtyard side of this property I have spent way too much time groveling for points that should be automatic RIDICULOUS!!!

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13. Four Seasons Hotel Westlake Village, California (5-star hotel)

About this hotel

Located off Highway 101, this upscale hotel is 4 miles from the Gardens of the World and 9 miles from Malibu Wine Safaris.The elegant rooms feature flat-screen TVs, work desks and minibars, plus coffeemakers and free Wi-Fi. Suites add living areas, dining tables, fireplaces and/or whirlpool tubs.There’s a restaurant, a lobby lounge and a cafe, plus a wine-tasting room and a chic bar with outdoor seating. Other amenities include indoor and outdoor pools, plus landscaped gardens, a gym, spa treatments and a business center. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the bathrooms
  • 7 min drive to the Gardens of the World
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “Champagne” 10 times
  • Guests praised the breakfast

Feedback From Real Customers

Ricky Joshi

Beautiful rooms, excellent sauna/ steam room facility, amazing gym, wonderful gardens Food was absolutely incredible and room service was open late Staff was catering and exceptional overall

There was a wedding on the front lawn when I was there and I was able to peek at it from my room It was one of the nicest I’ve ever seen and was fortunate to see it All around great place

Kim Espinosa

Check-in was efficient, room was nice My gripe was that there was a party with lots of very drunk and loud people on my floor from 2:30 am until 4:30 am People were in the halls talking and laughing loudly for 2 hours

I called reception twice (3 am and 4 am) and they were definitely apologetic, but the noise didn’t stop We had an early flight and I mentioned at check-out at 5:30 am, but the check-out staff showed zero empathy They didn’t apologize but they did acknowledge the noise I know it’s not their fault, but I would think they should try a bit harder to ensure that guests can sleep ok Like perhaps have a no loud party policy after midnight?

TRAVEL ANY

We had a Very good As you check in everyone getting free ice creamIndoor kids pool is good

Very Slow food service , at the pool or at the restaurantThe rooms are cleanish not what you can expect for four seasons brand You right by the fwy Kids games room available with lots of free activities

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14. Courtyard by Marriott Santa Monica (3-star hotel)

About this hotel

In a striking contemporary building 6 minutes’ walk from the Third Street Promenade pedestrian area, this upscale hotel is also less than a mile from the Santa Monica Pier.Streamlined rooms have a fashionable vibe, and come with flat-screen TVs and free Wi-Fi, as well as pull-out sofas, minifridges and coffeemakers. Upgraded rooms add balconies, some with ocean views. Suites provide separate living rooms.Amenities include a casual restaurant and a convenience store, as well as a fitness center and a heated outdoor pool. Valet parking is available for a fee.

Things You Need to Know

  • Guests liked the clean rooms
  • Walking distance to the Third Street Promenade and the Santa Monica Pier
  • 1 min walk to nearest transit
  • Guests mentioned the service is friendly
  • Guests mentioned “an ocean” 12 times
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Orlee Hauser

Great hotel! Room was very clean I asked for a quiet room and they put me at the end of a hallway It was so dark and quiet in the room I felt like I was in a sensory deprivation tank! I loved it

The staff is amazing! Especially the front desk workers Super friendly and accommodatingI loved the pool and hot tub which I must say I had to myself The pool is heated which is very nice!The location is really great Close to the pier and beach and third street promenade It is true that there are many homeless people in the area However, the area is heavily patrolled and I didn’t feel unsafe in the least Having said that, any hotel near the ocean in LA will have the same problem At least the Marriot has some safety protocols in placeI don’t usually write hotel reviews but I really appreciated my time here and I recommend the hotel to anyone!

S Marisa

While I had an issue my first night, they quickly resolved and upgraded me to another room The rooms were spotless, I didn’t use the pool or the gym but the outdoor fireplace was great area to unwind at night The hotel only uses valet parking through a 3rd party just outside the front which comes at $49/night, there are other parking options if you don’t mind walking

Would stay again

Richard W

This Courtyard is new, modern and clean The staff is nice and helpful then here comes the issues:Homeless- not hotel’s fault but makes the neighborhood not comfortable to walk around

Hotel Front door is locked and only opens w room key that says somethingPoor soundproofing – People above my unit was super loud They woke us up every morning their walking or whatever they did felt like stampede Not sure who to blame but we didn’t have good sleep all those nightsThey didn’t recognize Marriott status and offer no perks or even a bottle of water… at least to me A Marriott I stayed in LA the same week treated me like a loyal member and I sure will go back to them

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15. Beverly Hills Plaza Hotel & Spa (3-star hotel)

About this hotel

This upscale Wilshire Boulevard hotel with ornate public spaces is 1.5 miles from the posh shops on Rodeo Drive and 4.5 miles from the Getty Center gardens and museum.The warm interior courtyard suites overlooking a waterfall, a koi pond and an outdoor hot tub offer Wi-Fi (surcharge), kitchenettes, marble baths and sitting areas. Upgraded suites add separate living rooms, full kitchens and/or private terraces. Room service is also available.Amenities include free coffee, a chic spa, a gift shop, and an intimate cafe and bar. There’s also a heated outdoor pool with cabanas and a hot tub. Event space is available.

Things You Need to Know

  • Guests liked the large rooms and praised the kitchenettes
  • 3 min drive to the Hammer Museum
  • Guests praised the friendly service
  • Guests mentioned lobbies 12 times
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Prabhu P

This is an excellent hotel Boutique, peaceful, and generally friendly staff However, when I asked for a glass of water at the bar, the bartender said, “we only serve water for those who order from us (I had and he hadn’t known)” though he did say that he would make an exception

I pointed out that I had ordered a glass of wine (I was sitting by the pool) and he did give me a glass of water Why would a hotel in Beverly Hills – among the wealthiest areas of the city in the wealthiest nation in the world – deny a guest a glass of water (even if he had not ordered a drink from the bar)? Did race play a role? I’ll never know But these are the small things that management can correct to make this a five star hotel

Vella P

The hotel itself is really nice looking The waterfalls, koi ponds and greenery throughout the hotel is beautiful The pool area looks nice as well

The fitness area is small but nice and clean My only complaints are the very loud people that was in the room next to us and the fact that the bathroom door didn’t close at all It was more than halfway open and wouldn’t budge past that due to the bulging area in the floor underneath the door I let the front desk know upon checking out, but I’m sure that the previous guests in room 611 had to say something or at least housekeeping should have mentioned it

Raymond ZadigVoltaire

From the moment I drove up to ask the doorman where I could park after a 4 hour drive to get here we had attitude problems from the whole staff He didn’t acknowledge I was even there just looked straight forward and no dialogue until I initiated it After that I had to walk all my families heavy bags across the street where I saw him previously taking others bags and yet he walked away into the hotel as we approached

There was no greeting at the front desk The “kid” had an attitude from the start and it seemed as if I was talking to a wall of a personality My company had previously paid for my room for three days and in there system they said I had no room, that is until I showed them my digital receipt Then they said “even though we had a card on file that paid for the room” we had to pay yet again in person My company spoke to them over the phone and they would not take a card Extremely disappointed with this hotel as it looked beautiful I work for one of the top jewelry companies in the world and I will NOT recommend anyone to ever stay here

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16. The Surfrider Hotel (4-star hotel)

About this hotel

Overlooking the Pacific Ocean, this plush boutique hotel along the Pacific Coast Highway is a 3-minute stroll from the shops and restaurants of Malibu Pier, and 6 minutes on foot from Malibu Lagoon State Beach.Refined rooms have terraces or balconies. All offer free Wi-Fi, flat-screen TVs and minibars, plus designer linens, and bathrooms with rainfall showers. Some have views of the ocean, and suites add living areas. A polished suite with white, wood-paneled walls has a 4-poster bed and a kitchenette.A rooftop terrace has a cafe/bar, a fire pit and ocean views.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the bathrooms
  • Walking distance to Malibu Pier and the Adamson House
  • Guests praised the friendly service
  • Guests mentioned “a deck” 10 times
  • Guests praised the terrace
  • Guests praised the breakfast

Feedback From Real Customers

Oneal Abdulrahim

My experience at the Surfrider was exactly what I wanted out of a Malibu vacation I was able to easily walk across the street to the beach and pier They offered beach towels, on-site parking, a cozy vibe, and friendly staff

I heard there are Mini Coopers to rent, but I didn’t get a chance to do so The rooftop restaurant is lovely and it doesn’t get better than overlooking the coast They even offered to make me a picnic basket when I called ahead to confirm my booking (it was filled with goodies and locally-sourced items which I thought was well beyond the value I paid for it)The room itself is small but cozy The bathroom shower includes a handheld, which makes it really easy washing away sand and bits — great thinking The housekeeping staff are attentive The entire team made it a point to recognize us, making me feel welcome I couldn’t resist and bought their candles before checking outThank you to the team for running a lovely, chic, modern yet vintage feeling boutique hotel in a brilliant location I will be back!

M C

This is an absolutely wonderful place to stay in Malibu Every little detail was perfect Every single person that works there is so incredibly friendly and helpful

I took my wife there for a birthday weekend and every person that we encountered made sure to wish my wife a happy birthday and really made the experience feel special I’m pretty hopeless when it comes to planning, but the staff at the Surfrider helped me plan and arrange everything for from a beautiful bouquet of flowers that were already delivered to the room on arrival, drinks in the room, in-room massage, and a delicious birthday cake during dinner The in-room massage was amazing All of the drinks and food were fantastic The rooftop deck has probably the best view of Malibu and the Malibu pier and it is reserved for guests of the hotel only so we were able to sit right away If you have an electric car, they have two level 2 chargers in their parking lot It felt like a truly bespoke experience and I cannot recommend the Surfrider Malibu enough We will definitely plan to return in the future

Marsyita Mohtar

Was here for a weekend and we stayed on the ground floor room The service was friendly and accommodatingThe room was fairly small but tastefully furnished

We truly enjoyed our short time hereWe tried the rooftop restaurant for both lunch and dinner Food didn’t disappoint I loved the Thai twist in the ceviche Drinks were creative and delicious Would love to stay here again when I’m in Malibu

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17. JW Marriott Santa Monica Le Merigot (4-star hotel)

About this hotel

A 9-minute walk from Santa Monica Pier, this refined beachfront hotel is 9 miles from Los Angeles International Airport.The sophisticated rooms have coffeemakers, and flat-screen TVs with plug-and-play hubs, plus minibars, desks and marble bathrooms. Wi-Fi is available. Upgraded rooms feature living areas and/or balconies; some provide ocean views.Amenities include a high-end restaurant offering beach views, and a relaxed terrace lounge, plus an outdoor pool and a fitness center. There’s also a business center, along with 10 meeting rooms.

Things You Need to Know

  • Guests liked the rooms
  • Walking distance to the Santa Monica Pier and Santa Monica State Beach
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “Patio” 15 times
  • Guests praised the fitness center
  • Guests praised the relaxed bar
  • Guests praised the beach

Feedback From Real Customers

Patrick Goodness

We love the JW Marriott brand This hotel does not meet expectations The rooms are average

We were advised upon check-in that the housecleaning service would only be offered every three days We cannot imagine any luxury hotel advising guests that their room will only be cleaned every three days Unthinkable There is no executive lounge and the meal service is minimal The manager did offer us free drinks at the hotel bar to make up for the lack of the lounge At $450/night average, we can think of many better hotels more deserving of our patronage When we return to Santa Monica, we will not return to this hotel

Peter Weiss

Good hotel close to (across the street) from Santa Monica beach Nice rooms, ours had a huge deckHotel staff was very friendly, especially the desk and valets

EV Charger in the garage (free for guests…really included in the parking charge), which was greatGetting Room service was a convoluted mess, menu online was out of date, needed a QR code from the amenity binder that we didn’t have, so had to go to the desk to get the code Selections were fairly limited and price was fairly high

Jess G

This is not a 5 star hotel-it is outdated The drain was clogged and the light around the mirror was out The TV is so far away from the bed-we had the King bed

Food is not great My daughter had a chicken sandwich $25 and it made her sick-Eduardo who is REALLY great took it off the bill!! He in fact went and found me a Coke-they only have Pepsi (yuck)!!! They don’t even have guacamole and chips!! Lol Eduardo is your guy!! Excellent customer service! Benny the manager was great too!! Everyone was really nice there! Love hate relationship with the Valet-they charge you $55 a day but you are tipping every single time you are coming and going-so it ends up at $110+ a day or really whenever you get your car I wouldn’t stay here again! Marriott gave me 15k miles to make up for it-but I definitely think the Residence Inn would of been better

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