5 star hotels in Maple Heights, OH

1. InterContinental Suites Hotel Cleveland, an IHG Hotel (4-star hotel)

About this hotel

On the Cleveland Clinic campus, this relaxed all-suite hotel is 1 mile from the Cleveland Museum of Art, 3 miles from Downtown, and 5 miles from the Rock and Roll Hall of Fame museum.Unfussy suites provide free Wi-Fi, flat-screen TVs, safes and iPod docks, as well as minifridges, and tea and coffeemakers. Upgraded suites add living/dining areas with pull-out sofas, and panoramic skyline views. Room service is available 24/7.Amenities include a casual restaurant and bar, and a 24-hour fitness room. A breakfast buffet (fee) and parking are offered.

Things You Need to Know

  • Guests liked the large rooms and praised the beds
  • 5 min drive to the Cleveland Museum of Art
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests mentioned microwaves 16 times
  • Guests liked the fitness center

Feedback From Real Customers

Alan Kratzer

The InterContintal Suites Hotel of Cleveland, on Euclid Ave is a great place to stay To start your stay off the valet parking staff meet you at your car If you have a lot of luggage the doorman will assist you to your room

Then when you come in to front desk for your check-in At the front counter is there to truly help you in a difficult time and sometimes first stay to be seen at the Cleveland Clinic Once in the room they are very spacious whether it be, 2 full size beds or a king size room Rooms are very clean If you would have an issue call the front desk My second stay our air conditioner broke at about 11 pm It was no one’s faulty I called the front desk then apologized and moved us down the hall for 2 more nights Yes it was an inconvenience but they took care of us and made it right The 3rd stay, I had a question on how to handle having a mid-morning appointment, and not wanting to check out till after my appointment Joshua Taylor, Front Desk Manager this evening, he took great care of me and was able to get me a later check out I greatly appreciate all of the pleasant friendly staff members that work here Please note: They ask you to please where a mask in the public areas It is for your safety but many to protect patients like myself from getting any sicker and not being able to beat any respiratory issuesVery close walking to main entrance if you so choose (10 minutes) or the Cleveland Clinic has shuttles that will pick you up at the front door of the hotel Please allow 20-30 minutes for a ride to your closest entrance for your appointment No need to have your car while here The C2 restaurant has awesome food, and great staff Please don’t forget to tip your valet parking staff and the doorman if you use them

KT

When I saw how close it was to Cleveland clinic I was worried about hearing ambulances all night long, but i didn’t Everyone was friendly, from valet to front desk to the house keeping we ran into on our way out Our bed was crisp and clean, as was the rest of the room

We felt welcome and safe staying here, and next time I want to stay at a suite I know exactly where to go

B R

Mostly a good experience Room was very comfortable Bed was most comfortable I had ever had at any hotel

Very convenient for visiting my family member at Cleveland Clinic Arrived late at night Tried to order room service Made numerous attempts to contact room service Kept getting the run around Asked for a menu Was told they would bring one right up Never saw it Staff (Josh) at front desk was superb Got us a menu for a pizza place He even stayed late to make sure we got our order Took the hotel shuttle to the clinic twice One experience was good The other was horrible The woman who was running the shuttle was incredibly rude

2. AC Hotel by Marriott Cleveland Beachwood (3-star hotel)

About this hotel

Off Interstate 271, this straightforward hotel set along a bustling commercial street is 2 miles from both the Maltz Museum of Jewish Heritage and Preston’s H.O.P.E. Playground Park.Featuring wood floors, the relaxed rooms with a contemporary vibe offer free Wi-Fi and flat-screen TVs, as well as minifridges and tea and coffeemakers.Parking is complimentary. There’s also a casual restaurant/bar with Tapas-style cuisine, plus a gym, a coin-operated laundry, and meeting/event space for up to 100 people. Breakfast is available.

Things You Need to Know

  • Guests liked the rooms
  • 9 min drive to the Maltz Museum of Jewish Heritage
  • The fitness center has weight machines

Feedback From Real Customers

Jay DesForges

Stayed overnight for my birthday The location is near everything Clean hotel and room

Housekeeping staff were friendly Front desk staff left much to be desired, no welcome for our tier status The bar area at night looked like fun Hotel smells amazing according to my pregnant wifeNo microwave thoughRoom had a safe, mini fridge, iron and board

Erika Madvid

Pros: they approved early check in for us which was great because we had 6 hours in-between two events that day They were able to provide extra towels They gave us a room on the 3rd floor

Rates were good for the one night stayCons: Really all structural issues: not a really convenient entry to the hotel have to park in the garage across the street and walk to the entrance and take the elevator or stairs just to get to the lobby The entrance did smell of cigarettes and marijuana at all points of the day its not really monitored by staff or security until the evening The lobby was nice very open, seating areas for the tv and barNow the sound/noise issue is UNREAL!!!! You can hear every little sound from the people above you, every door slam shut, walking up and down the hallways Its due to the laminate flooring in the rooms It was all hours of the day and mostly through the night we even had a sound machine that we use for our son and i still heard everythingnow with the cleanliness of the room it was clean except for the floors in the room i think they might have only vacuumed the floors and not mopped because when you get out of the shower and walk in the room your feet are already filthy

Steph

So the only reason I even gave 2 stars versus 0 stars is because of the great location and the potential of the actual building This was our second stay at this hotel in the past two months At first, I wasn’t going to write a review because I thought the bad experience the first time was a one off, but after this second stay I realize it is the trend for this hotel

How do you check-in at a different time on two different stays and the SAME team member is just hanging out there? This second visit, it was multiple people hanging out at the front desk We were never properly greeted and apparently my husband and I were an inconvenience by breaking up their hangout session in order to check in The lady who checked us in never even looked at us once during the check-in process, never mentioned breakfast or anything that was helpful But again I guess we did interrupt her from hanging with her friends AT WORK Fast forward to the room each stay the room looks like it was just used and not cleaned with much effort Especially in the current health and safety climate, I would expect at least half an effort for the room to appear clean But clearly based on the way the front desk staff and other staff members who make the front desk their hang out spot, we should’ve known to have low expectations for anything else in the hotel Although I’m always about having a good time, in the evening, the lobby/bar area turns into a club with a bit too much rowdiness If you’re in to that, you will have fun No one was even at the desk later in the evening (they may have been partying at the bar with other non hotel guests who were using the front driveway as their personal parking lot), or even when we were ready to check-out the next morning Thank goodness we could check-out on the Marriott Bonvoy app We will not be staying here again until there is staff re-training or staffing changes

3. Glidden House (3-star hotel)

  • Address: 1901 Ford Dr, Cleveland, OH 44106
  • Phone: (216) 231-8900
  • Ratings: 4.6 (599 reviews) Excellent
  • Website : Glidden House
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Elegant lodging in a 1910 mansion with free Wi-Fi & breakfast, plus a haute Italian restaurant.

About this hotel

In a mansion dating from 1910, this elegant hotel is a 5-minute walk from the Cleveland Botanical Garden and a 7-minute walk from the Cleveland Museum of Art.Plush rooms feature free Wi-Fi, work desks and flat-screen TVs; vintage-inspired suites add separate living rooms and kitchenettes.Parking is free, as is European-style breakfast served in a sunroom or a period-style lounge. Other amenities include a gazebo and a patio, and a carriage house features a high-end restaurant with Northern Italian fare. There’s also a business center, and event space is available.

Things You Need to Know

  • Guests liked the clean rooms
  • Walking distance to the Cleveland Museum of Art and the Cleveland Botanical Garden
  • 10 min walk to nearest transit
  • Guests mentioned “museums” 38 times
  • Guests praised the grounds and the architecture
  • Guests praised the nightlife
  • Guests praised the period-style bar

Feedback From Real Customers

Alexandra Leathers

The area was very nice and quiet and secluded Upon entering the Glidden House, we were mesmerized by the decor and furnishings We were welcomed warmly

Our New Years Eve was amazing thanks to Tony the bartender and the rest of the great staff Lots of attractions and restaurants nearby so our trip made great memories The rooms in this hotel are beautifully kept up and inviting Definitely would return for another couple nights!

Tony Loret de Mola

Had the pleasure of staying at this gem while visiting Cleveland It was a wonderful experience Rooms were comfortable

The staff was great Breakfast the next day was terrific and the person that cooked the breakfast was also the overall director She was delightful! It was just her third week at Glidden She’s a wonderful example of someone who takes pride in what they do and in meeting the needs of her customers

Bas Debbink

Wanted to go to the Rock and Hall Hall of Fame on the way back from Detroit (by car) and decided on the Glidden House to spend the night I am glad I did as it’s a wonderful place in the middle of the University Campus with lots of food choices within walking distance and only a 10 minute drive to the R&RHoF The rooms were very comfy, if a bit noisy due to the creaking floors (upstairs neighbors), but the suite was very roomy and the microwave and fridge were very welcome

Breakfast was fairly standard but tasty All the staff were very pleasant and helpful This seems to be a popular place for conferences and weddings also, and for good reason

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Tripadvisor.com

4. Hotel Indigo Cleveland-Beachwood (4-star hotel)

About this hotel

Off Interstate 271, this contemporary hotel is 1 mile from the Maltz Museum of Jewish Heritage and 2 miles from Canterbury Golf Club.Airy, colorful rooms come with free Wi-Fi, flat-screen TVs and coffeemakers. Suites add separate living areas with sofabeds. Room service is available.Parking is complimentary. A refined steakhouse has wooden floors, leather seating and a bar. There’s also a casual cafe, a gym and a business center. Breakfast is available (surcharge).

Things You Need to Know

  • 7 min drive to the Maltz Museum of Jewish Heritage
  • One of the few hotels in the area with room service
  • Some guests complained about the kitchenettes but others liked the beds
  • Some guests disliked the bathrooms
  • Guests liked the service
  • Guests disliked the refrigerators, mentioned 19 times in reviews
  • Guests mentioned microwaves 11 times

Feedback From Real Customers

D.L. Eppy

Checked in 4-30-22, mid day Tiffany at the front desk was niceWhile checking in I noticed the rate wasn’t what my confirmation said

The hotel charged me almost twice what the rate was and no could explain it and said the manager would be there in the morning when we checked out, that never happened I have no words that can describe the disgust I felt in my stomach when we went into our room and pulled the sheets down to see thus See pictures Human hairs, blood on bedding, urine stains Never in all of my travels have I experienced such blatant laziness of it’s employees, and managementNever would I stay at this location, should have their franchise status revoked

Randy Proctor

I left a few incredibly important items at the hotel and they found them and mailed them back to me I cannot thank the staff enough for helping to return one of my most prized possessionsAlso, the hotel room was lovely, and the attached steakhouse gave us an amazing meal!

Jayafk

Save a headache and stay anywhere else Had to cancel trip after testing Covid positive Took 3 days of emails and phone calls to finally speak with someone who was able to help

After days of mind blowing incompetence we were still charged for 1 nights stayI can only hope they use their ill gotten funds to stay at a functioning hotel and observe how it is supposed to work

5. TownePlace Suites by Marriott Cleveland Solon (2-star hotel)

About this hotel

On a tree-lined street, this modest all-suite hotel is 5 miles from the Great Falls of Tinkers Creek, 7 miles from Hard Rock Rocksino Northfield Park and 9 miles from Aurora station.The sleek, streamlined suites include free Wi-Fi, flat-screen TVs and kitchens, plus living rooms with sofas.Breakfast and parking are complimentary. Other amenities include a restaurant, an indoor pool and a fitness center, plus BBQs. Event space is available.

Things You Need to Know

  • The rooms have microwaves and kitchenettes
  • 11 min drive to Great Falls of Tinkers Creek
  • Guests praised the service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned pools 12 times

Feedback From Real Customers

April Brooks

So I like the rooms also the hotel I just wish it was a little bigger Also if they had adjoining rooms would be fantastic Having a dishwasher is for sure a plus

If your alone or a couple with no kids than this is perfect for a long term stay If you needed to with kids it can feel a little cramped It’s in a decent location I mean it’s Solon so there are restaurants and things to do The pool is also pretty small besides that it was a nice place to stay Pretty clean as well I mean it’s a hotel Worth staying at that’s for sure💛

Laura Skrebunas

We stayed here this past weekend as we were in town for my daughter’s wedding shower The staff and experience was amazing from beginning to end! The staff was friendly and went over and above to make sure our weekend was amazing The hotel breakfast was a step above the usual breakfast fare we’ve gotten at hotels, and the rooms were comfortable and beautiful

Thank you-we definitely will stay here any time we are up in this area!

Jennifer Cox

The hotel is nice, clean, new — love the flooring in the rooms, especially, because

well, COVID makes carpet not the best choice! I wasn’t there long enough to make use of the amenities beyond a glass of wine at the bar, but the physical amenities are way less important to me than the staff Maybe there’s a factory in Chagrin Falls/Solon that produces nice people? Maybe it’s the water? Whatever the reason, the staff was amazing and just made my stay during a stressful business trip so enjoyable I just called today to book another stay, even though other hotels are closer to my meeting this time!

6. Inn of Chagrin

  • Address: 87 West St, Chagrin Falls, OH 44022
  • Phone: (440) 247-1200
  • Ratings: 4.5 (87 reviews) Excellent
  • Website : Inn of Chagrin
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Refined rooms & Jacuzzi suites, some with fireplaces, plus free continental breakfast.

About this hotel

Located a block north of the Chagrin River, this elegant B&B is a 14-mile drive from the Cuyahoga County Airport.The refined, traditionally decorated quarters have flat-screen TVs, and some also include period fireplaces and 4-poster beds. Suites add Jacuzzis.Continental breakfast is complimentary. There are 2 meeting rooms, both with audio visual equipment and WiFi. In-room massages are available for a surcharge.

Things You Need to Know

  • 5 min drive to Western Reserve Land Conservancy
  • Guests praised the service

Feedback From Real Customers

Linda Graham

My husband and I recently took a trip to Chagrin Falls for a special wedding weekend Carson at The Inn was so helpful booking us for a (3) night stay We now live in Nashville but I grew up in Chagrin and always love going back home to the sweetest village full of the friendly people

The staff was very welcoming and the rooms were comfortable We lucked out with a great room with a lovely fireplaceA big thank you for arranging the most picturesque snowfall while we were there It was beautiful!The newly renovated spaces are fabulous We cannot wait to return to see the renovated guest roomsThe location cannot be beat It’s so nice being able to stroll in and out of the quaint shops and the choice of restaurants is fabulous No need to get back into your car after you arriveWe had a great time and truly enjoyed the Inn of Chagrin Falls!

Kit Lai Pine

Found Inn of Chagrin Falls on Google Map for a decent place to stay for our cross country drive My husband and I were pleasantly surprised by the beautiful homes and the nicely adorned Main Street of Chagrin Falls People were out and about in the village that had lots of restaurants and stores

We were greeted warmly by Beau when we arrived at the Inn He showed us our Queens room on the ground floor with a fireplace and gave us the parking flyer for our car The room was tastefully redone Like the linen window treatment The bathroom was redone in marble tiles with black fixturesThe bed linens were of high quality with thick mattress though it’s a bit soft for usThe lounge was stocked with lemon and watermelon flavored ice water, coffee and tea Breakfast was continental with muffins and bagels We chose to have coffee and breakfast at an excellent coffee roaster on Main StreetSo happy we found Inn of Chagrin Falls We had a good night sleep in a beautiful town with good restaurants So much better than the chain hotels off the highway

7. Home2 Suites by Hilton Cleveland Beachwood (3-star hotel)

About this hotel

On a grassy plot off Interstate 271, this informal all-suite hotel is 16 miles from the shops and restaurants in Downtown Cleveland, and 5 miles from walking trails at Acacia Reservation.Bright, relaxed studios have free Wi-Fi, plus flat-screen TVs, pull-out sofas and kitchenettes. The 1-bedroom suites offer separate living/dining rooms.Complimentary amenities include parking, and a breakfast buffet served in a modern dining room. There’s also an indoor saltwater pool, a fitness room, and a terrace that has BBQs and a fire pit, in addition to a coin-operated laundry.

Things You Need to Know

  • Guests liked the rooms
  • 7 min drive to the Maltz Museum of Jewish Heritage
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • The hotel has a nightclub

Feedback From Real Customers

Anthony Adams

Booked 5 Nights First night they did not have our room available and they booked us a hotel next door Second Night, room not exactly as pictured online

Linens not supplied in room for pull out Had to request Linens and pillow covers and go to front desk Trash under cushions Thin walls so we heard the loud neighbors until 3am Highway noise also apparent We requested towels and none delivered We then requested room-cleaning and towels nothing Shirtless guest in breakfast room, Employees smoking at front door and talking on phone, etc The room interior was pretty nice, but the service was not With the poor service, thin walls, and partying guests, it makes me think this is more of a nicer version of motel 6 with a kitchen added Not worth it in the end there are better options

Jo MV

The hotel was clean and updated The employees were kind and helpful I appreciate virtual check-in, keycard and room status

The room was spacious for the price, but rather small for a suiteBreakfast was included and had gluten-free options including several omelets, eggs, and gritsI was disappointed that even though I included a note when booking an accessible room that I am a wheelcbair user, I was given a non-accesible room

Pamela Bell

My sweater was stolen! I accidentally left my sweater in the closet I am POSITIVE I left it there When I contacted Customer Service I was advised that if their staff finds any left property they would place in lost and found

Well obv NOT! The sweater was a nice and I guess someone liked it Dishonesty disgusts me Hilton advised me that I have no recourse Shame on you Hilton!

8. Kimpton Schofield Hotel (4-star hotel)

  • Address: 2000 E 9th St, Cleveland, OH 44115
  • Phone: (216) 357-3250
  • Ratings: 4.4 (922 reviews) Very good
  • Website : Kimpton Schofield Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Polished rooms & suites in a 1902 landmark offering cocktail hours, a 24-hour gym & loaner bikes.

About this hotel

Set off I-90 and a 4-minute walk from Quicken Loans Arena, this upscale hotel in a landmark Victorian building dating from 1902 is a 7-minute walk from Playhouse Square and less than a mile from the Rock and Roll Hall of Fame.Polished, retro-chic rooms feature Italian linens, sitting areas, yoga mats, rainfall showers and flat-screens; most have city views. Suites add separate living rooms. Wi-Fi is available. In-room spa services are on offer.Free perks consist of loaner bikes, and morning hot drinks. Other amenities include an industrial-chic restaurant, evening cocktail hours, a 24-hour gym and valet parking (fee). Breakfast is available.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • Walking distance to Cleveland Arcade and Playhouse Square
  • Guests praised the friendly service
  • Guests mentioned “dogs” 24 times
  • Guests praised the breakfast
  • Guests liked the bar and the bar drinks

Feedback From Real Customers

George Schendel

I have stayed here twice, the staff is top notch, the rooms are very clean, and the walk in showers are great This trip I enjoyed a corner king suite, and I was living like a rock star The location is perfect for professional sports, pub crawling, our going to the casino

It’s just off the lake, at the river, and there is also a beautiful national park a short drive away I hope to return to enjoy the area some more

Cincinnati Julz

I enjoyed my stay here Nice rooms offering ample space & large bathroom Stay was friendly and accommodating

Best part was I could bring my furry dogs I will stay here again I think the only negative were linens were lacking i found a few holes in towels and sheets They also did not smell really clean but I find that at most hotels The smell of fresh linens is wonderful but these smelled like they have been sitting in a closet for months after being cleaned I think their laundry service company could do better 😉

Alexis Hill

Our best Cleveland hotel experience thus far! Great location (within walking distance to the casino and tons of restaurants and bars), fun, boutique-style decor in lobby and rooms, and very clean Everything seems fresh and modern Complimentary wine hour was also a nice bonus!Valet parking is fairly pricey at $40 a night, but there’s a parking garage right around the corner that we used for $14 a night

9. Hampton Inn & Suites Cleveland-Beachwood (3-star hotel)

About this hotel

Off interstate 271, this warm roadside hotel is 2 miles from the Maltz Museum of Jewish Heritage and 6 miles from Chagrin Fall Waterfall. Downtown Cleveland is 18.6 miles away.All rooms include free Wi-Fi and custom-designed beds, plus both full desks and lap desks (for working on the bed), coffeemakers and 32-inch flat-screens. Suites add microwaves and fridges, as well as wet bars and sofabeds.Free hot breakfast or weekday breakfast bags to go are offered. There’s an indoor heated pool, plus a hot tub and a 24/7 gym. Parking is included, and a meeting room is available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 7 min drive to the Maltz Museum of Jewish Heritage
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests mentioned lobbies 15 times
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Laura L.

I ave high standards for Hampton Inn, but they did not disappoint The bar had great breakfast to order like a restaurant You had to pay, but it was nothing compared to other chains

The room was very clean and neat They had a computer in the lobby with a printer, and a great location within walking distance to shops and restaurants The front desk and breakfast servers went above and beyond I really enjoyed my stay here

Rebecca Kosierowski

We came up for a surgery and stayed here for one night We had a king suite, which was quite roomy and comfortable, clean and nice The bed was quite comfortable, the right balance of firm and soft (despite our preference at home for a very firm futon directly on the hardwood)

It was quiet, and the staff were all polite We thought about swimming in the pool, but the cloud of chlorine in the air when we opened the door to it was off-putting, so we went for a drive to Lake Erie (choosing Euclid Park over Edgewater Park since we didn’t have to drive right through Cleveland traffic to get there) and enjoyed a meal in the shade by the water instead The breakfast spread had a large variety of items, and they really only lost a star for the eggs being the tasteless powdered variety and the sausage with so little seasoning and flavor that I actually wondered if they were meatless (if so, people should be told on the placard because we don’t eat soy products)

Alex Scullion

Hotel front desk staff gave my coworkers and I a hard time when checking in and checking out They almost didn’t let us check in even though our employer had paid and we had email confirmations printed out Our names were also listed as the guests on the reservations

If you’re planning on booking rooms for business, you might want to reconsiderOther than the service, the hotel is OK The best thing about this hotel is the location!!! Within walking distance of great shops and restaurants I’m not sure I would want to stay at this particular hotel again, but the location was great

10. Holiday Inn Cleveland-S Independence, an IHG Hotel (3-star hotel)

About this hotel

This informal hotel is 13 miles from Cleveland Hopkins International Airport, 9 miles from downtown Cleveland and 11 miles from FirstEnergy Stadium, home of the Cleveland Browns football team.Warm rooms with a traditional vibe offer flat-screen TVs, minifridges and free Wi-Fi. Upgraded rooms offer sofabeds and coffeemakers. Kids stay at no charge in a parent’s room.Amenities include an American grill (kids 11 and under eat free with restrictions), plus an indoor pool and a fitness center. Parking and an area shuttle are included.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 17 min drive to Cleveland Hopkins
  • One of the few hotels in the area with room service
  • Guests mentioned “Ballroom” 38 times
  • The fitness center has treadmills
  • Guests praised the nightlife
  • Guests praised the indoor pool
  • Guests praised the bar

Feedback From Real Customers

Annette Misenko

This Hotel is great, love Holiday Inn The rooms are nice and the pool and gym were really enjoyableHowever, DO NOT look for help from the staff

They do not clean rooms daily, difficult to get replenishmemt items for the room When I picked up a family member from the Cleveland Clinic I asked if they could make up the room since we are here for 3 days and nights They never did it Front desk staff do not wear masksokay but they also then won’t make up your room Stay here because it’s a good hotel Don’t expect any kindness or service from the staff That is why they get a 2 instead of a 5

Russell Horn

Generally the hotel was good Our room was clean (though the peeling wallpaper in the bathroom could have been glued down) The beds were comfortable

The rooms could use some updating – for example there are no outlets by the bed, and unlike some other chains there’s no access to Netflix/HBO from the TVThe biggest disappointment was the bar On Friday it closed at 10pm The staff explained this was because it was quiet The next night (Saturday), with a packed bar, they closed at 11pm The bar itself was poorly stocked – “we don’t really have Scotch” and the staff were struggling with the volume of customersSo come for the rooms, and maybe look for somewhere else if you’re expecting after dinner drinks

Nicole Sloat

The holiday Inn hosted our wedding reception and the process was seamless from beginning to end Laura Surace, the coordinator is on top of everything and the entire banquet team worked wonderfully with my vendors to make the day everything we imagined

If you’re looking for a place to host your wedding I definitely recommend the Holiday Inn on Rockside Its affordable, well organized, beautiful and the food was great!

11. The Ritz-Carlton, Cleveland (4-star hotel)

About this hotel

Offering indoor access to Tower City Center’s shops and dining, this high-end hotel is a 1.2-mile drive from the Rock and Roll Hall of Fame and MuseumThe plush rooms feature city, lake or river views, as well as flat-screen TVs, iPod docks, and marble bathrooms with rainfall showers. Wi-Fi is available. Suites add living rooms with pull-out sofas. Club-level rooms provide access to a lounge with free food, drinks and Wi-Fi, as well as a dedicated concierge.There’s an upscale restaurant serving modern American dishes, and a relaxed lounge. Other amenities include a 24/7 fitness center, 19,000 sq ft of meeting space and a business center.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • Walking distance to Public Square, Cleveland and Cleveland Arcade
  • Guests praised the service
  • Guests mentioned lobbies 12 times
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests praised the nightlife
  • The hotel has a sauna

Feedback From Real Customers

Jenny Contenta

Ritz has great service that is why we always frequent them The staff was amazing and so kind We loved Turn bar and kitchen to have our meals

This Ritz is not family oriented and is limited on things to do in the hotel but it is a nice place to stay Many of our lights and electric curtains did not work in our executive suite but the beds were comfortable

Krystle Rose

Great place in Cleveland, and walking distance to everything One of the benefits is that you can walk inside over to Morton’s,’or you can walk inside to the casino all without leaving the building To my knowledge there’s only valet parking, but the staff are friendly

Upon entering and going up to the reception area, you are greeted by a great staffThe gym is large with a separate weight room, as well it’s equipped with 2 peloton bikes, and rowers as wellThe rooms are roomy and spacious what you expect from the ritzHighly recommended if in the Cleveland area

Darrin

We stopped at the Ritz driving through on a road trip back home because my wife had COVID We booked the ritz because of all our wonderful past experiences at other properties We were not disappointed either

Wonderful in room dining, clean/comfortable room The staff was so kind as my wife was really not feeling great No extra charge for having COVID but let them know prior to you arrival so they are aware Thank you Ritz Cleveland for a great nice of rest for my wife and I

12. Aloft Cleveland Beachwood (3-star hotel)

About this hotel

An 8-minute walk from University Hospitals Ahuja Medical Center, this stylish, contemporary hotel is 4.3 miles from Beachwood Place shopping mall.Bright rooms feature free WiFi, flat-screen TVs and walk-in showers. Some have desks. Suites add separate sitting areas.Amenities include a business center, an indoor pool, a fitness center and a colorful cafe/bar. On-site parking is available for a fee.

Things You Need to Know

  • 6 min drive to the Maltz Museum of Jewish Heritage
  • Guests liked the friendly service, which has a concierge
  • Guests mentioned the rooms are unclean
  • Guests mentioned lobbies 55 times
  • Guests mentioned “Billiard table” 18 times
  • Guests liked the fitness center, which has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Chantell Gaither

Hello everybody it’s me again, coming to you live about my experience with the aloft hotels Marriott I have to say again I am never disappointed when I stay at the aloft hotel Beachwood Ohio!Let me tell you why, I had a red eye flight this morning coming into Ohio for weekend business Now, I am a morning person but I was a little tired this morning because my alarm system went off four times last night at my home all the way up to the last alarm sounding at 3:26 AM this morning and I had to be at the airport by 6 AM

So I touchdown on time early this morning and I’m like I can’t wait until check in i am tired and I would like to take a little nap before I start my day I arrive at the aloft in Beachwood Ohio and I’m greeted by Andrew with the most beautiful smile and by the way he had a beautiful salmon colored top he looked so handsome and neat He says hello I say hi, I apologize for coming in so early today but is there anyway I can get an early check in He replied, absolutely we have a room waiting just for you, now that’s a quote! He said not only will I check you in early and since you’re so tired I’m going to upgrade your room at no charge to you I said, wow, thank you! And he mention by the way if you need any water or any refreshments you can have it here and he continued to take me around to the business center and things like that just a refamiliarize me with the schematics of this hotel Again I say thank you So I gather my things and head upstairs to my room and open the door to the most beautiful room and seating suite attached! I’m not gonna bother you guys with all the little details in the rooms and the seating area but I just want you to know that I’m so very grateful for the outstanding customer service I always receive when I come stay here! Thank you Andrew I’ll see you again on my next trip

Kamil

I really like this hotel, always staying there when going to Cleveland It’s nice, clean and with really good breakfast from Menu (order well done if You like fries cook better) The room is small, but enough for overnight stay or even few days, especially for the price

The stuff friendly and helpful Infused water offer at the lobby They also have some arcade games, console, pool, and bar I recommend this hotel especially in this price Perfect for a business trip or quick visit in Cleveland!

Deidre White

I came here for a sleep study through my doctor, but the hotel is nice The room was well decorated and OMG, the bed! That was one of the most comfortable beds I’ve ever slept in! It’s a very modern style, which isn’t my thing, but it was done well The shower was nice, good pressure

I didn’t like that the sink was out in the open, but it was tucked away from view of the bed, so there’s still some privacy when using it There’s a nice fridge and safe in the room, too I was facing a busy street, but couldn’t hear anything, so the windows were great, but I could hear some noise from the hallway, so that wasn’t great

13. Hyatt Place Cleveland/Independence (3-star hotel)

About this hotel

This straightforward hotel is 7.4 miles from Cleveland Metroparks Zoo and 10.6 miles from shopping at West Side Market.The modern rooms come with free WiFi, 42-inch flat-screen TVs, coffeemakers and minifridges.Amenities include an indoor pool and a fitness center. There’s also a coffee and cocktail bar, 24/7 dining and a market, a business center and meeting space. Parking is free.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 14 min drive to the A Christmas Story House
  • Some guests complained about the air conditioning
  • Guests liked the friendly, professional service
  • Guests praised the restaurant
  • Guests mentioned lobbies 17 times
  • The fitness center has elliptical machines and treadmills
  • Guests praised the indoor pool

Feedback From Real Customers

Elsa S

There was ample parking on both the front and back of the building Breakfast was always hot with decent options The room was a good size and we enjoyed the separate seating (living room) area

Cons: I believe the front desk clerk said the pool was heated but my husband and daughter along with other guests said it didn’t feel heated Also the TV kept breaking up I believe they have Dish as their provider, I would suggest looking into a different option if one is availableJust an FYI I believe you may need to let the front desk know if you would like housekeeping to clean and make your beds daily because we were there 5 days and it was only done one of the days

Shawna Gann

The staff was super friendly Room was clean, bed was okay The heat register was so loud I couldn’t sleep though

They don’t do any housekeeping unless you set that up in advance I had to use the QR code and app to request more toiletries and that the trash be taken outLiked that there was a hot breakfast, but the eggs were cooked on one of those clay casserole dishes and they had a potholder on top so you wouldn’t burn yourself except…I still burned myself 😔Not a bad place, but I have stayed at HP before and really enjoyed it Location was fine, too I’m not sure I’ll stay there again, but it was good ‘nuff for my visit

Anne “Anne” Van Camp

Stayed for 1 night as we were on a cross-country drive, so I’m very happy they accepted my request on late arrival checkin At first, the room they gave me is smelling terribly bad Smells cigarette

I thought we can bear with if, but it really started irritating my nasal so we requested to replace the room Which I’m happy, they did! This time is cleaner, no smell, bed pillows and blanky are comfy! All of the stuff that were mentioned on their website are all in there and works perfectly fine! Enjoyed our stay Thank you!

14. SpringHill Suites by Marriott Cleveland Solon (3-star hotel)

About this hotel

This relaxed all-suite lodging is 5 miles from the Great Falls of Tinkers Creek, 6.9 miles from Wildwater Kingdom water park and 13.7 miles from downtown Cleveland.Airy, straightforward suites have free WiFi, iPod docks and flat-screen TVs, plus kitchenettes, and living areas with pull-out sofas and desks.A hot breakfast buffet, weekday evening receptions and parking are complimentary. Other amenities include an indoor pool, a hot tub and an exercise room, as well as a 24/7 convenience store and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • 12 min drive to Great Falls of Tinkers Creek
  • Guests praised the service
  • Guests mentioned hot tubs 15 times
  • The fitness center has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Donnie Belden

Bed was comfortable Had a descent breakfast selection Desk Staff was friendly

Cleanliness of the room left something to be desired There was a spot on the carpet below the desk was so sticky that it would almost pull your shoe off The tub and toilet appear to have not been thoroughly cleaned in a while A few more room cleanliness and maintenance items I won’t take the time to list This is not the standard I expect from a Marriott branded hotel

Eric Adams

I enjoyed my experience here and the amenities were convenient and good Why only 4 stars, you need to bring ear plugs if you’re a light sleeper the plumbing is loud By loud I mean if someone upstairs flushes the toilet you will hear it out of all 4 walls and the ceiling at about 85 db

Staff are very friendly I’d really like to give 45 stars but I’m unable to

Ryan Thomas

Nice, clean, updated rooms, friendly staff and great location I always appreciate a hotel that has great options close by for dinner before settling in for the night The breakfast was kind of terrible, but the coffee was fresh and hot so we’re all good there

My one and only gripe (not entirely the hotels fault) was the water wouldn’t work in the morning I called the front desk and they switched me to a new room to take a shower A little inconvenient but they were very quick and accommodating I would definitely stay here again

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