5 star hotels in Maryville, TN

1. Courtyard by Marriott Knoxville Airport Alcoa (3-star hotel)

About this hotel

This modern hotel is a 7-minute walk from McGhee Tyson Airport and 13 miles from downtown Knoxville.Contemporary-styled rooms offer free WiFi, desks and flat-screen TVs, plus minifridges and coffeemakers. Suites add separate living areas, balconies and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard with a fire pit. The American restaurant serves breakfast and dinner, as well as Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include an indoor pool, outdoor whirlpool, 24/7 exercise room, free airport shuttle and on-site free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 9 min drive to I.C. King Park
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 13 times
  • The fitness center has weight machines and treadmills
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jeremiah Underwood

Stayed recently and loved our time there The hotel is clean, safe, and very nice The beds are very comfortable

I wish the tv’s allowed you to hook up a personal device to stream apps and movies, but that is not a big deal at all I still absolutely loved staying here and will make sure this is the hotel we stay at when we are back in the area again I’d also like to say how much we appreciated the staff at the hotel Very welcoming and polite Customer service was top notch The best I’ve ever had at any hotel I’ve stayed in Thank you for a fantastic experience We will definitely want to stay here again the next time we are in town

Moni M

I didn’t even end up staying When pulling up, there was a truck bed full of guys drinking Landscaping hadn’t been taken care of in months (folks inside said it was only a couple weeks

Weeds to become 5’7″ in two weeks) Exterior of building needs loved Did not feel comfortable/ safe to stay there EXTREMELY poor representation of the Marriott brand

kevin Sanchez

Rented 2 rooms for family Arrived bathroom smelled like urin and other room had old towels hidden behind curtains Advised front desk next morning they told us they would take care of it and they call us 10 min later saying they clean it up

All she did was spray a chemical in toilet and not even clean the bathroom , floors tub, nothing just spray a chemical for smell Chemical didn’t do anything still smells inside bathroom They left the towels inside the bathroom, left bathroom looking dirty, didn’t refresh the soaps and towels, didn’t do the beds, didn’t do house keeping spoke with front desk they said no we didn’t we just put chemical Normally a cleaning is you clean not spray chemical and walk awayOverall this was nastiest Marriott I’ve been to Just expected a higher standers in Marriott!Bistro was good really recommend it

2. Comfort Suites Knoxville West – Farragut (3-star hotel)

About this hotel

Off I-75, this functional all-suite hotel is 2 miles from the Turkey Creek shopping mall and 14 miles from Oak Ridge National Laboratory.The casual suites feature free Wi-Fi and flat-screen TVs, as well as sitting areas with pull-out sofas; some have microwaves and minifridges. Upgraded suites add 2-person whirlpool tubs.Free perks include hot breakfast and parking. There’s also an exercise room and a glass-walled heated indoor pool with a hot tub. Meeting spaces are available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 4 min drive to Founder’s Park at Campbell Station
  • Guests liked the friendly service
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Jessica

The room was VERY nice, clean and cool Lots of room and the mattress was extremely comfortable We checked in late and out early, but the staff we encountered were very nice

Good breakfast!Super convenient, right off of I-40

Thomas Case

Great location (Easy off 75/40) Just a couple of turns and your thereClose to Turkey Creek shopping center

Our room was very clean Very nice got breakfast I’ll stay here again next time through

3. Hilton Garden Inn Knoxville West/Cedar Bluff (3-star hotel)

About this hotel

Less than 4 miles from shopping at Turkey Creek, this modern hotel is under 12 miles from downtown Knoxville and its Convention Center.All rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs with premium cable channels, free WiFi, microwaves and minifridges. Suites add whirlpool tubs.A cooked-to-order breakfast is available (fee), and there’s an American restaurant, a bar and 24/7 pantry. There is also a fitness center, pool and whirlpool. Additional amenities include meeting rooms, a business center, a courtyard patio, a wine and cigar terrace, plus free parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 12 min drive to Concord Park
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests mentioned lobbies 23 times
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Vernon Smith

We have stayed at this hotel several times when in Knoxville/UTStaff and service is always excellent, from phone contact to feeling welcomed you will find none betterBreakfast offers buffet and to order, always delicious

Highly recommendedOn note apart from the hotel, suggest not using Hilton’s reservations phone line The service has obviously been outsourced and not what use to be I ordered breakfast for my family included in our stay, was assured three times by the representative our breakfast was included It was not and the price was misrepresented as wellThe hotel, staff and management is super and a great placeHappy Trails

Linda Williams

Loved my stay!!! All the staff was amazing!!! Especially loved Sharen!!! Also the breakfast crew provided delightful service!!! Rooms were clean and accommodations were comfortable!The hallways are a little stuffy not sure if that is normal… but I absolutely loved my stay ❤️🌈✌🏼

4. Blackberry Farm (5-star hotel)

  • Address: 1471 W Millers Cove Rd, Walland, TN 37886
  • Phone: (800) 557-8864
  • Ratings: 4.7 (411 reviews) Excellent
  • Website : Blackberry Farm
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Sprawling farm with country-chic quarters & haute dining, plus a spa, an outdoor pool & activities.

About this hotel

Set on a 4,200-acre farm, this high-end resort in the Great Smoky Mountains is 10 miles from Tuckaleechee Caverns and 15 miles from Great Smoky Mountains National Park.Elegant rooms feature chic country-style decor, plus flat-screen TVs and free Wi-Fi. Stylish suites add fireplaces and soaking tubs, and cottages have porches and golf carts. There are also 3- to 5-bedroom houses with kitchens.There’s a renown fine-dining restaurant (for guests aged 10 and over), and a casual eatery. Other amenities include an outdoor pool, a gym and a spa. Activities include fishing, horseback riding, hiking, tennis and archery. Minimum-stay rates may apply.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • 10 min drive to Chilhowee Mountain
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • The hotel has breakfast
  • One of the few hotels in the area with a pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Karen Thompson

Extremely disappointing experience Drove all the way from Knoxville to Blackberry Farm to go to their gift shop I wanted to buy something special for family member turning 96

Their so haute tawty, they wouldn’t even let me get out of my car to go into gift shop Said if your not a guest, you can’t enter gift shop I probably spent $40 in gas driving there Who would have thought to call ahead to see if you could enter their gift shop to buy something? Obviously not me Way to make a person feel less than, just because their not someone who can afford $400 rooms That’s only the second time in my life a company made me feel that way First, was Mercedes Benz who wouldn’t even allow me to test drive a car I wanted to buy Guess I didn’t look rich enough to them I went next door and bought Lexus instead They were nice to me and very helpful Lexus has great customer service Blackberry farm is only nice to its guest, customers be damned Thanks Blackberry Farm for making me feel less than Now, if I ever get enough money to stay there, I won’t I don’t spend my hard earned money at places like Blackberry Farm because their NOT good enough for me Sickening experience I don’t know how a place like that gets 5 stars Hope EVERYONE sees this review, including travel magazines, Conde Nast, etc

Susan Dulin

We just finished an amazing 3 day retreat here The staff was incredible So friendly and accommodating! The grounds and setting are perfection and fall colors still amazing

The hike was challenging but gorgeous and well worth it The golf carts were a blast for getting around Special shout out to Rachel Powell andAusten Cooper who went above and beyond to help us out when our flight got waylaid! Best trip I’ve had in many many years Thanks BlackBerry!!!!

5. Luxbury Inn & Suites (2-star hotel)

About this hotel

This modest all-suite hotel is 2 miles from the town center, 5 miles from McGhee Tyson Airport and 18 miles from Knoxville Convention Center.The warm, unassuming studios feature kitchenettes, dining tables, Wi-Fi and cable TV. Suites offer 1 or 2 bedrooms, and add separate living rooms with pull-out sofas.Continental breakfast is served in a low-key dining area. Other amenities include guest laundry facilities and access to a local gym. Parking is available.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • 6 min drive to the Maryville Alcoa Greenway
  • 16 min drive to McGhee Tyson Airport
  • Guests praised the friendly service
  • Guests mentioned refrigerators 11 times

Feedback From Real Customers

Nimrod

Was just looking for a middle of the road place to stay for a weekend and landed here Got myself a 1 bed hotel roomVery friendly staff, clean rooms including the bed which was free of bugs and stains

Came with a full sized fridge and a kitchenette with a stove and microwave, two tvs Only complaint is that i was a bit put off by a mildew smell when i first walked into the office, i could only assume was coming from a dirty vent on the wall, which the office is where you eat breakfast at and i dont want mildew up my nose first thing in the morning Not a great first impression My room however did not smell of mold and the vents were clean Note that the nightstands don’t have lamps of any kind so you have to choose between fully lit or completely dark bedroom after the sun sets which was annoying but again, this isn’t your grandma’s guest bedroomI’ll definitely stay here again if i ever find myself in town again It was definitely a better than expected stay and it’s very close to many restaurants and grocery stores

Jeremy Melissa Winstead

Room was awesome The only issue I have is that I wasn’t enformed in advance that there is a $10000 deposit that they take at check-in

When we were checking out I was told that It’s supposed to be refunded as soon as the room is cleaned But later that evening when I still wasn’t refunded my deposit I only then was enformed the refund would take up to 10 days It took about 5 days and then I was only refunded $7500 and they wouldn’t give me a reason The room had been completely cleaned from top to bottom by wife and I She washed the baseboards, vacumed, cleaned out the fridge, mopped the floors and scrubbed the bath and stove She then stripped the beds so it would be easier for housekeeping (She used to clean rooms Crazy I know)The only thing they had to do was make bed and toiletIf you don’t mind spending a small fortune and losing money go for it We want go back

6. Home2 Suites by Hilton Knoxville West (3-star hotel)

About this hotel

This modern, all-suite hotel is 4 miles from shopping at West Town Mall, 8 miles from Lakeshore Park and 11 miles from the University of Tennessee.Airy, streamlined studios offer kitchens, free Wi-Fi and flat-screen TVs, as well as sitting areas with sofas. Suites add separate living rooms.Freebies include parking, and breakfast served in a casual dining area. There’s also a gym and a seasonal outdoor pool, as well as coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the rooms
  • 11 min drive to Concord Park
  • Guests liked the service
  • Guests liked the outdoor pool

Feedback From Real Customers

Sherri Cole

Super clean and in great condition, as seems to be the rule for this chain We love the footprint and layout of the roomsWhile we do enjoy minimum contact, the repeated lack of acknowledgement from the front desk staff was off-putting

I know we are all wearing masks, but that doesn’t mean you can’t at least look up when guests first arrive My husband and I were the only people in the lobby, getting tea, etc in the evening and did not even warrant a glance from the desk clerk

Stephen Elsenrath

I’m not sure about the negative reviews on here because they DON’T describe the experience that my family and I had This was the midway point in our travels for vacation and it is GREAT!!!I had issues with my booking through a third party, will never do that again, I’ll only use my Hilton Account going forward However, Monique at the front desk was our HERO

She worked it out with the third party booking company to make sure we were able to have a room today She and the gentleman that worked at the front desk were polite and professionalOur room was very clean and even smelled great The space is nice and beds are comfortable We will be staying here again on our way back from vacation

Rogers Family

We are HH Diamond members and have stayed in many Hilton Hotels This one has very nice staff but lack in many areas First, I requested and paid for a room upgrade but we got the standard room

Second in our reservation we listed our party size but the room didn’t have enough towels or pillows for our party size Third, the breakfast is bad compared with other HH properties The breakfast here is what you get at Motel 6 or Super 8 No breakfast meats, only boiled eggs, and no selection of pastries Forth, the place has no drinks to purchase, the coolers are basically empty with about three choices Fifth, as a diamond member I wasn’t welcomed or thanked for being a member, plus I wasn’t offered water when at the counter when getting the items my room was short

7. Hampton Inn Knoxville-Airport (3-star hotel)

About this hotel

Off Highway 129, this modern hotel is a 5-minute drive from McGhee Tyson Airport. Downtown Knoxville and the University of Tennessee are 13 miles away.Relaxed rooms offer coffeemakers, flat-screen TVs with HD channels, free Wi-Fi and custom-designed beds. Some rooms have minifridges and microwaves.A daily hot breakfast and weekday breakfast bags (to go) are free, as is parking. Amenities include a gym and an outdoor pool.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 8 min drive to I.C. King Park
  • 8 min drive to McGhee Tyson Airport
  • Guests praised the friendly service
  • The fitness center has free weights
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Wendy Sutch

So convenient being less than 10 minutes from the airport Got in on a late flight, but we were welcomed and quickly provided our room Room was clean and comfy

Every single hotel staff we encountered were friendly and greeted us Breakfast station was clean and staff monitored it attentively Hotel staff really seemed to care that we had a pleasant stay

Media Junkie

Great night stay Mostly quiet other than the property being located next to the Tyson Airport runway They have a great Outdoor pool with plenty of umbrella tables and lawn chairs

Parking is fine unless you have a trailer Then very limited Apple-bees is right next to property for dinner and beers Hotel staff is very friendly and cares I recommend this property

John Dillworth

My family stayed here for one night before we made our way to Gatlinburg, and I’d definitely recommend this hotel The airport shuttle service was extremely helpful to the flow of our trip, and our room was clean, comfortable, and well-appointed Not only that, but at the time of our stay they included complimentary coffee, water bottles, and continental breakfast for a very reasonable rate

Thanks for the great experience!! 😄

8. Dancing Bear Lodge Townsend (3-star hotel)

About this hotel

Set on 36 wooded acres off the E. Lamar Alexander Parkway, this property featuring private cabins is 4.4 miles from Great Smoky Mountains National Park and 2.4 miles from the Laurel Valley Golf Course.Rustic-chic cabins feature feather beds, wood-burning fireplaces and whirlpool tubs. Wi-Fi is complimentary, as is locally roasted coffee. For 2-night stays, a bottle of sparkling wine is offered.Amenities include free continental breakfast, a fitness center, a refined bistro, and facilities for meetings and weddings. There are also 2 miles of hiking and biking trails on-site.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • Guests praised the bathrooms
  • 2 min walk to Cades Cove Cellars
  • Guests liked the service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Bistro” 18 times
  • Guests liked the breakfast

Feedback From Real Customers

Tyke Hillmer

My wife and I stayed at the Dancing Bear Newfound Gap cabin and we can’t wait to return Check in/out was seamless and the staff reached out to us before and after our visit to ensure they met our expectations We told them we wanted to go hiking prior to check-in and they sent a personalized description of recommended trails that you won’t find in any publications

We had lunch at the Peaceful Side Social in Townsend and it blew us away! We had drinks in our studio cabin with fireplace, kitchen, and porch in the woods before going to dinner and the stuffed mountain trout, service, and ambience will be tough to top It was the perfect ending to a great day, THANK YOU Dancing Bear Team!!!

Sally Duke

We had a relaxing time here From the easy checkin to the time we depart I’m a outdoor person so for me it was like God place a amazing canvas right in front of me

We are learning to embrace the beauty of this world and Dancing Bear Lodge is a great place to start Oh yes most definitely check out the Coffee Shop The staff are amazing and the vibe will encourage you to put your phone away and start a conversation💕💕💕

Tracey Grant

Dancing Bear Lodge was fantastic We were greeted warmly at check in and thrilled our cabin was ready early The property offers a variety of cabins

We stayed in le conte which was huge! We had a sleeping area with a king bed, desk, armoire and tv Then there was a sitting area with a sofa, two arm chairs, TV, game table and wood burning stacked stone fireplace And a full stocked kitchen too!! The furnishings are rustic but the cabin was clean and comfortableThere are newer smaller cabins as well if you prefer a more modern mountain vibeOn property is the Appalachian bistro which looks great but we did not try Loved the bonfire and s’mores at dusk and complimentary breakfast at Apple valley cafe in the morningSo many great activities here too We were surprised to find free bikes available for guests We rode into Townsend and enjoyed exploring There are also many hiking trails around the Dancing Bear property Beautiful walk though the woods with wildflowers galore!I’m so thrilled we discovered this beautiful place I felt like I was at grown up camp! Would be great with kids, a wedding or reunion also

9. Aloft Knoxville West

  • Address: 364 Lovell Rd, Knoxville, TN 37934
  • Phone: (865) 392-6800
  • Ratings: 4.0 (187 reviews) Very good
  • Website : Aloft Knoxville West
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Streamlined rooms in a contemporary hotel featuring an outdoor pool & a lively bar, plus breakfast.

About this hotel

Set across the street from Turkey Creek park, this contemporary hotel off Interstate 75/Interstate 40 is a 3-minute walk from fast food restaurants and 15 miles from the Women’s Basketball Hall of Fame.Sleek rooms have Wi-Fi, flat-screen TVs and sitting areas, plus minifridges, and tea and coffeemakers.Amenities include a lively bar, an outdoor pool and a fitness room, as well as a patio, a fire pit, and a lounge with a pool table. Breakfast and parking are available.

Things You Need to Know

  • 5 min drive to Sir Goony’s Family Fun Center
  • Guests mentioned the service is friendly
  • Some guests complained about the bathrooms
  • Guests praised the architecture
  • The fitness center has weight machines
  • The hotel has a boutique store

Feedback From Real Customers

Erica

My family and I stayed at this hotel for fours days and enjoyed our stay The pictures look just like the room The room was clean and the staff was friendly

Check in and out was easy I enjoyed the bar and lounge area The beds were comfortable The location is great but near the interstate so if you are a light sleeper the noise will probably get to you It wasn’t a problem for me nor my family though I would stay at this hotel again and I recommend it

Stephanie Jones

The hotel wasn’t what we expected When we arrived the lot was full of police Check in was a hassle

We booked online with a credit card we didn’t travel with and had to change the card when we arrived (frustrating) We have stayed at many Marriott locations and have never had an issue with not having the card with us The room looked pretty modern and cool but definitely already needs some light updates; for example, the bathroom floors and shower floor is stained and looks filthy (although it was clean) The mirrors were all smudged from whatever quick cleaning job or product was used Many dead bugs visible in the light fixtures Tonya, the manager was very friendly and offered us a 1000 card to use for snacks due to the card issue; we declined – wasn’t her fault Overall, wouldn’t stay here again Staff was excellent; hotel wasn’t There was a foul smell on the second floor

Bri Trieste

I have mixed feelings about how my stay went although I will not be staying here again Let me start by explaining why I will not stay here again This hotel for me personally is not modern

It is just not my style perhaps The shower was terrible, worse shower I have ever had The shower looked dirty just from buildup where housekeeping doesn’t properly clean, the water pressure was almost non existent, and so was the amount of water coming from the shower head, also unable to turn the hot water up over a certain point so to me the shower was warm at best You could clearly tell that housekeeping does not do a good job and do not care you could clearly tell they just came in to change out what needed to be changed and didn’t bother wiping anything down as there was dust everywhere There were smudges on the mirrors and the shower door The sink had not been cleaned as there was dirt on the faucet There were marks all over the door and the walls, the carpet did not look like it had been vacuumed Also the front desk and lobby area appear nice and clean but were not at a closer look, dust was all over the desk almost as they do not wipe it down frequently I will say that the female bartender (So sorry forgot her name) was very attentive and friendly, as for the rest of the staff as in front desk staff they were very unprofessional and had an underlining passive aggressive demeanor about them I needed to print something while staying here and was not able to due to the hotel not having printer paper in the guest printer, upon going to desk to ask for it the woman at the desk informed me that the hotel was out of printer paper all together and that not even they had it in their printers I have worked at IHG and Hilton properties before as front desk and I can without a doubt tell and say that this hotel staff is not professional in any shape or form and need not only staff members that care but also staff members that communicate with one another I can not begin to even go over all the errors I encountered and witnessed while staying hereHighlights: The coffee was great, the female bar tender was great (she was only bartender there during my stay, so not sure if there were any others but did not interact with them) and the bed was comfortable

10. Blackberry Mountain

About this hotel

Set 3 miles from Highway 321 in the Great Smoky Mountains, this secluded, upscale resort is 11 miles from the Tuckaleechee Caverns.Accommodations range from chic stone or log cottages with coffeemakers and minifridges to airy 4-bedroom homes that have kitchens. Some quarters offer flat-screen TVs and/or outdoor tubs. All feature Wi-Fi access, terraces, and fireplaces or wood-burning stoves.Breakfast and dinner are free, as are morning fitness and wellness classes. Other amenities include a refined restaurant, a spa, and a bar with a fireplace, plus a yoga loft and a climbing wall. Creative classes, and hiking and biking tours are available.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • 20 min drive to the Tuckaleechee Caverns
  • Guests praised the service
  • The hotel has breakfast
  • One of the few hotels in the area with a pool
  • One of the few hotels in the area with a spa
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Mary Beauregard

I cannot over emphasize the beauty of the resort and its surrounding The meals were delicious, the presentation expert, the activities so enjoyable The accommodations are very comfortable and lovely

Everywhere there is great attention to detail, as well as impeccable customer service by the knowledgeable and friendly staff

Melinda Sykes

Just got back from an amazing 3 night stay Employees were extremely kind, helpful and knowledgeable Restaurant food and service was impeccable

The food, the views and the treehouses were an absolute delight and perfect I enjoyed my first ever soundbath (book this!) and it was so relaxing My massage therapist was amazing, on time and applied the perfect amount of pressure for my massage I picked up a lovely parfum from the spa called 11:11 Everything about the trip was great Can’t wait to go back!

Tracey Grant

I loved everything about this amazing vacation experience From the moment we arrived till our last farewell the staff was warm, courteous and went above and beyond to meet our every request The meals (all included) were some of the most delicious meals I’ve ever eaten

The freshest ingredients, incredible textures combined with creative flavor profiles results in exceptional dining experiences time after time Whether you are a meat eater, pescatarian, gluten free or any other dietary restrictions the dining staff is happy to accommodate!The room we stayed in was a stone cottage near the lodge We appreciated the spacious accommodations with a convenient location to both the lodge and the hub (activities center) If you’re looking for something more unique you may want to consider the smaller Treehouses These are built into a steep mountain side so your view is literally in the treetops!! Or another option is the more secluded log cabins at the mountain top by the Firetower All are luxurious and perfectly appointedSome of the extras we appreciated included- a dedicated golf cart to use for the duration of your stay so you can easily access all parts of the property- yummy gourmet snacks in our room- the best trail mix ever available at the pool in the valley (perfect after a long hike)- eco friendly installation art at key points along the hiking trails- the most accommodating and amazing staff I’ve ever encountered in any hospitality experienceThis vacation is expensive but it was beyond my expectations and I will absolutely be going back!!

11. Fairfield Inn & Suites by Marriott Knoxville Airport Alcoa (2-star hotel)

About this hotel

In a residential area off Highway 129, this casual hotel is 3 miles from McGhee Tyson Airport, 4 miles from Maryville College, and 16 miles from the Knoxville Convention Center in downtown Knoxville.Understated rooms offer Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. The 1-bedroom suites add living areas with sofabeds.Amenities include a convenience store, a 24-hour gym and an outdoor pool, as well as coin-operated laundry facilities. Breakfast and parking are available.

Things You Need to Know

  • 9 min drive to the Bicentennial Greenbelt Park
  • 13 min drive to McGhee Tyson Airport
  • Guests praised the service
  • The fitness center has elliptical machines and free weights

Feedback From Real Customers

Dan Diaz

Fairfield Inn & Suites was a pleasant experience Extremely easy to get to and very close to restaurants nearby The parking lot was plentiful, and the service was excellent

The rooms, compared to the area were very well maintainedThe thing that will take this from a 4 star to 5 star is the breakfast selection I’ve been to hundreds of hotels and was actually quite sad the breakfast didn’t match the pleasant experience I was having I see the trend in the reviews and I’m positive they’ll take action to improve our experiencesI’ll definitely stay here again and look forward to the wonderful experience that I had!

Amy Verley

Customer Service is superior I was a late arrival midnight

actually 5 minutes into Easter Day I was greeted warmly by the front desk host, who treated me like a queen 👑and gave me all the information I needed to stay for 2 nights I am moving to the Knoxville area and based on my circumstances, Steven also provided confirmation that my bags 🎒 could be kept up front after checking out I highly recommend staying here after a long flight across the country to TN!! 🧡

Denzil Khine

This hotel as of 2022 appears to be fairly new and it shows in a good way It is clean and everything is in order It is located close to Knoxville airport

I was going to stay just two night but ended up coming back for a night sleepover couple of days laterBreakfast can be a touch better

12. Hilton Garden Inn Knoxville Papermill Drive (2-star hotel)

About this hotel

Less than a mile from I-40, this informal hotel among eateries and businesses is 2 miles from walking paths and ball fields at Lakeshore Park, and 9 km from the Knoxville Museum of Art.Warmly furnished rooms feature Wi-Fi and flat-screens, along with minifridges, microwaves and Keurig coffeemakers. Upgraded rooms add living areas with sofas. Room service is available.Amenities include an airy, colorful restaurant/bar, a contemporary lounge and a terrace, plus a gym and an indoor pool. There’s also a convenience store. Breakfast and parking are offered.

Things You Need to Know

  • Guests praised the beds
  • 6 min drive to Lakeshore Park
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

BcOneSeven

Exceptional from start to finish! Reasonable rates Clean New

Sufficient parking-and Diamond Parking! Room was great Clean Spacious Water was hot with lots of pressure in the shower Breakfast was good, and the food at the bar was great, as was the service Good choices of draft beers given limited space Shout out to Marie for always brightening the day!

Ebony King

If you are traveling through Knoxville and need a place to stay, stop here immediately!!! I don’t know if this Hilton Garden in was newly remodeled or what but the entire placed looked amazing The room we had was one of the most upgraded rooms we have stayed in thus far (and we have stayed at quite a bit over the years) The lighting in the bathroom (for those that wear makeup) was perfect

The room refrigerator was an upscale mini fridge and the bed reminded me almost of the heavenly bed at the Westin (Almost)The bar and restaurant service was good as well There were only two people working the night we stayed but the did a great job considering how busy it was Needless to say if we ever have to travel through Knoxville again, we definitely will stay here!

Ranger Derek

The staff here is fantastic! When my wife had a medical incident on the freeway she was able to pull into their parking lot and flag down a worker They went above and beyond to get her comfortable until the ambulance arrived Grateful for your quick help

When our families visit we will be putting them up in this hotel

13. Holiday Inn Express & Suites Alcoa (Knoxville Airport), an IHG Hotel (2-star hotel)

About this hotel

This contemporary hotel is a 5-minute drive from Knoxville’s McGhee Tyson airport and is 15.6 miles south of Downtown Knoxville.The straightforward rooms come with desks and flat-screen TVs, plus minifridges, microwaves and premium cable channels. There’s also free WiFi and high-pressure showerheads in the bathrooms, while kids 19 and under stay free with an adult. Suites add separate living spaces with pull-out sofas, kitchenettes and whirlpool tubs.Amenities include a free breakfast bar, an indoor pool and a fitness center, as well as a business center and a complimentary airport shuttle.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 6 min drive to the Bicentennial Greenbelt Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests liked “a pillow”, mentioned 11 times in reviews
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Terrence Mahnken

Overall, our stay was very pleasant and comfortable Our King Suite was spacious and clean There was consistent hot water

The hotel itself was quiet and in an accessible location The free breakfast was acceptable – eggs, meats, baked goods, etc Their breakfast included a pancake maker which I hadn’t seen before The coffee was good compared to other hotels I’ve stayed at The staff was helpful and friendly The hotel itself, while clearly renovated, had a modern, light feel Some of the renovations did show the age of the building (8ft ceilings, poor paint jobs, inconsistent light temperatures, etc)However, there was several small things that made our great stay into a good stay The toilet clogged several times, including one time where I had to go down to the front desk because no one was answering my phone calls (yes, plural) Then, after waiting several minutes for someone to return (I suspect the young man working the front desk that evening wasn’t paying attention) was handed a plunger to take care of the problem myself (Quick note: I don’t mind taking care of this issue myself, however, as a guest, it caught me a bit off-guard to be handed a plunger)The water pressure in the shower was quite low The bed was a bit firm for my tastePlease note: I would stay at this hotel again given the location and the price Just on this particular occasion, our stay was just ok, not great

Helen Davis

We took the ISR class with Ms Samantha at the pool here What a great experience

The pool area was nicely heated and so clean! The staff was incredibly kind to our 35 year old twins The lobby always smelled delicious, as we had early morning lessons and breakfast was cooking away:) Overall, it was such a pleasant experience coming here every morning for six weeks!

14. Holiday Inn Knoxville West- Cedar Bluff Rd, an IHG Hotel (3-star hotel)

About this hotel

Set amid office parks and shopping malls just off I-40/75, this suburban hotel is 1 mile from Parkwest Medical Center, 10 miles from the University of Tennessee and 11 miles from downtown.Standard rooms have minifridges, microwaves, desks, cable TV, in-room movies and free WiFi. Suites add pull-out sofas and kids 19 and under stay free with an adult.A cafe serves 3 meals a day (kids 12 and under eat free) and a cocktail lounge has live entertainment. Recreation includes an indoor/outdoor pool and a fitness center. There’s also ample meeting space and a business center, plus free parking and local shuttle service.

Things You Need to Know

  • Guests liked the large rooms
  • 12 min drive to Concord Park
  • One of the few hotels in the area with room service
  • Guests liked the restaurant
  • Guests mentioned “Basketball court” 19 times
  • Guests liked the fitness center, which has elliptical machines
  • Guests praised the nightlife
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

hunggbigg

I had an excellent stay; I was here for 2 weeks for business and really enjoyed my time here My room was very clean and spacious, I had a king size bed that was comfortable Check-in was a breeze

Gibby’s restaurant and bar was nice, the food was good Amenities and stores are located not too far away, plenty of restaurants within a 10-minute drive and walking distance as well Highly recommended

Kim High

Everyone was so nice! My daughter and I visited a Knoxville for her to attend a volleyball camp at UT I wanted a hotel with a nice gym and a nice outdoor pool I found the best place! For just a little higher rate, breakfast was included and definitely worth it

I also asked for a later checkout (because my daughter didn’t get out of camp until 2:45) and they extended my checkout time to 1:00 I have no complaints I don’t think I could’ve found anything better for what I wanted (affordable, comfortable, friendly, gym, and pool) We will stay here again when visiting Knoxville (my daughter will probably attend UT, so that could be quite often)

Elyse Moore

I definitely did not enjoy my stay The pool was very nice but not as deep as it says Normally, I could never stand in 5 feet deep water because of my height

I’m definitely not complaining about that though Our room was very cramped and not great quality Our couch had a rip in it and the bathroom stunk My biggest problem was the breakfast I have never gone to a Holiday Inn that doesn’t have free breakfast We came with many people and to get access to the buffet is $12 dollars a plate Once again, I have never in my life been to a Holiday inn without free breakfast We have multiple people staying together and have driven a long way All the gas prices and stops have added up and all the other hotel stays It’s really not acceptable to add $48 more I think that is extremely stupid, spending lots of money on a small hotel room and not getting free breakfast There is also a huge space right by the pool and I definitely think that maybe some more rooms could fit in there Just to clarify these are all my opinions and I don’t know if this hotel if planning on fixing these things It would be nice to know beforehand though

15. SpringHill Suites by Marriott Knoxville at Turkey Creek (2-star hotel)

About this hotel

Less than a mile from Interstate 40/75, this casual all-suite hotel is 3 miles from the Farragut Folklife Museum and 18 miles from the Knoxville Zoo.Straightforward suites offer free Wi-Fi, flat-screens and desks, plus living areas with sofabeds. All feature coffeemakers, minifridges and microwaves.A breakfast buffet and parking are complimentary. Other amenities include a heated indoor pool and a terrace with sitting areas, as well as an exercise room and a coin-operated laundry. There’s also a business center and meeting space.

Things You Need to Know

  • 7 min drive to Founder’s Park at Campbell Station
  • Guests praised the friendly service
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the beds
  • Some guests disliked the bathrooms
  • Guests praised the restaurant
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Mickey Turner

Our service and experience was really GREAT! Check-in went smooth Our room was really nice and clean Now the bathroom had a little hair on the floor but the OVERALL experience and staff made it all up!! We are DEFINITELY coming back and will be staying at these out of town!! OH AND THE LOCATION WAS THE BOMB! NICE AREA! Texas Roadhouse is directly behind the hotel in walking distance! Its so much in the area and in walking distance!!! The malls are close

A LOT IS CLOSE!! I WAS REALLY HAPPY WITH THIS HOTEL 10/10🤗

Pamela Pike

The guys at the counter when I checked in were super nice and funny The guy when I checked out was not very friendly Overall the stay was good but the bathroom could have used a good cleaning

Also, the morning I was supposed to check out, the cleaning crew knocked on my door while I was still getting ready to leave I would recommend that they have a schedule to follow to see who has checked out and who has not I would stay there again but I would recommend some additional training for the staff

Melanie Dillon

I stayed in room 220 for 1 night (double bed suite with a sofa bed) The room was very dirty I took pics of everything

There was mildew in the tub/shower combo, peeling wallpaper from the humidity problem, the furniture was decrepit, there were hairs on the mattress cover located under the sheet The second floor hallway has 2 portable heat pumps with exposed duct work going into the ceiling, the hallway must have been 85+ degrees I called the front desk around 10pm to at least get new sheets because the bedding looked unwashed/wrinkled When we were changing the bedding we found all the hair I went downstairs and asked for another room We were moved around 11pm to a room that was at least acceptable Upon check out the manager said he’d clean the room himself, I showed him all the pics Long story short I received about 15%comp off my original room that was over $300 for one night Stay at your own risk Definitely not a Marriott experience

16. Tru by Hilton Knoxville West Turkey Creek (3-star hotel)

About this hotel

Off Interstate 75, this relaxed hotel is less than a mile from shops, eateries and entertainment venues in the Turkey Creek retail district. It’s 4 miles from walking trails and a lake at Concord Park.Streamlined rooms include Wi-Fi, flat-screen TVs and minifridges, in addition to work desks.There’s a fitness room and a bright, modern lounge, as well as a business center. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the beds
  • 8 min drive to Founder’s Park at Campbell Station
  • Guests liked the clean rooms but some thought they were small
  • Guests mentioned lobbies 10 times
  • Guests mentioned “Soap” 12 times

Feedback From Real Customers

Randy

This place was clean and looked good inside and out, but there are issues All the television stations would play for 5 minutes and then lose signal for two minutes during our entire visit The toilet paper holders in the bathroom feel off the wall every time we went in there

The window shade is designed to stay open about 16 inches at the bottom so the surrounding city lights shine in your room all night I cannot recommend this place

Binté Amer

The rooms “look clean” but when you settle in and turn all the lights on, you’ll see hair everywhere My husband and I were there for just 15 mins or so and socks were covered in hair (I’ve attached pictures) The chair had a bundle of hair attached to it

The floors were super dusty and dirty The washroom also had soap stains on it We had to change rooms three times to which the third room, the front desk lady cleaned up properly herself Behind the beds and tables were piles of dirt as if they hadn’t been cleaned for weeks That’s just the cleanliness/hygiene part The customer service of the staff is half half One Indian guy at the front desk was super friendly with everyone, whereas the white lady working beside him was very rude I had other guests in the elevators with me also complaining how they were so rude to them also Lastly, we had room service people knocking really hard around 11am Like checkout is 12, and we hadn’t checked out yet Come back later when the rooms HAVE been checked out Their breakfast was good They had pancakes, cereals, juice machine, bagels, eggs and ham, jams and maple syrup and complimentary free 24/7 coffee/tea As a gold/diamond member, we also didn’t even receive any complimentary bags which apparently they are supposed to provide

Teighlor Kunze

We checked into our room June 17th 2022 We had just traveled from north Carolina The room we got into was so dirty

There was hair all over the floor, a finger nail and water The bathroom didn’t have a shower curtain and cracks in the wall There was also no soap 🤮 The only good thing about the experience was how fast the staff was to refund us so we could stay at a different hotel The lobby area was very nice But the hall way was also full of trash I’m so glad they refunded us I couldn’t imagine having my kids stay in that room

17. Fairfield Inn & Suites by Marriott Knoxville Turkey Creek (2-star hotel)

About this hotel

Off I-75, this laid-back hotel is 1 mile from the Turkey Creek shopping complex and 4 miles from Willow Creek Golf Club.The brightly colored rooms provide free WiFi, iPod docks and HDTVs. All have minifridges, and tea and coffeemakers. Suites add living areas with pull-out sofas and microwaves.Complimentary amenities include a hot breakfast buffet and parking. There’s also an indoor pool, an exercise room and a convenience store. Coin-operated laundry facilities are on-site.

Things You Need to Know

  • Guests praised the clean rooms
  • 4 min drive to Founder’s Park at Campbell Station
  • Guests praised the friendly service
  • Guests mentioned lobbies 16 times
  • The fitness center has weight machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Princess Warrior

Oh, one of the best Fairfield Inn I’ve been in Great location Easy in n out

Check in fast n easy Friendly guy at desk My son got a luggage cart n got stung by bee on hand when grabbing cart Desk didn’t seem to be compassionate as my son screamed But all is OKRoom was clean n comfy Beds are good, pillows too softBreakfast was good!! Debbie was sweet, she worked breakfast by herself on a Saturday am She is a gem and so sweet Say hi and know she’s appreciated That’s alot of work she doesIndoor pool was nice, cleanCheck out fast n easy Maureen friendly n sweet

Beth Bz Publishing llc

This was probably the nicest hotel I have ever stayed inIt was very clean and well maintained Lovely breakfast

I was in complete awe We don’t travel a lot and my brother had actually put me up here when covid made it so i couldnt stay with themBut wow It was lovely Would recommend

Christine Snow

First of all after reading the reviews here, and our experiences, so far, I thought my husband booked the wrong hotel If we weren’t here for just one night, we would be packing and heading out to different hotel Check in the girl at desk was just mediocre service

Room is small , beds are too soft we are almost touching the base Pillows have no support, very paper thin and does not help that we have an inconsiderate guest above us, forgetting that people are below him and after midnight to be even more courteous We heard every water running in the walls from above and him clearing his throat This is not in a quiet location, by no means, heard traffic all nightWhen we went to turn in for bed, both our bed spreads had blood stain droplets on them, waited over an hour to get new bedding and when we called the 4th time the one male clerk said the other one never came because he didn’t know our room number and they thought we were bringing them down Well why didn’t he as when I called him back? Then when they did come they brought only one bed spread even though we said 2 Also AC is right next to the one bed, literally So we couldn’t have it too cool because my kids would be Popsicles or wake up sick because it is blowing right on them Also shower curtain was wet and backwards The rings were on wrong and the cloth part was backwards over plastic linerNot sure about the breakfast because at this point we will try to get as much sleep as we can Since by now I have no indication where these reviews came from to give this an “excellent ” rating, I have a feeling breakfast will not be worth getting up early for I will not recommend this property

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