5 star hotels in McAllen, TX

1. Drury Inn & Suites McAllen (3-star hotel)

  • Address: 300 W Expy 83, McAllen, TX 78501
  • Phone: (956) 682-3222
  • Ratings: 4.6 (543 reviews) Excellent
  • Website : Drury Inn & Suites McAllen
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Relaxed hotel offering a gym, a hot tub & an outdoor pool, plus complimentary Wi-Fi & breakfast.

About this hotel

Off Interstate 2, this casual hotel is a mile from tropical gardens at Quinta Mazatlan and 5 miles from the International Museum of Art and Science.Relaxed rooms with exposed-brick walls offer free Wi-Fi, flat-screens and desks, plus microwaves, minifridges and coffeemakers. Suites add separate living areas with sofabeds; some feature kitchens and/or terraces.A breakfast buffet and parking are complimentary. Other amenities include a 24-hour gym, an outdoor pool and a hot tub. There’s also a business center, a lobby lounge and meeting space, as well as a coin-operated laundry.

Things You Need to Know

  • The rooms have kitchenettes
  • Guests praised the bathrooms
  • 6 min drive to Quinta Mazatlan
  • 7 min drive to McAllen Miller
  • Guests praised the service
  • Guests praised the breakfast
  • Guests praised the lobby bar

Feedback From Real Customers

Jamie Griffin

Hotel staff is amazing Every one from the front desk, kitchen staff, maintenance, and house keepers They are all the best

Nice spread of breakfast and kickback dinner including alcoholic drinks The hotel offers a nice pool, 2 hot tubs, grill area, small gym, small convenience pantry with basic necessities, laundry room that takes quarters, computer room for surfing the web or printing, and 2 large conference rooms The rooms are nice no matter if you stay for one night or several months Overall a great hotel, comfortable rooms and friendly staff

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2. Homewood Suites by Hilton McAllen (3-star hotel)

About this hotel

This extended-stay hotel off Interstate 2 is a 2-mile drive from McAllen International Airport and 3 miles’ drive from downtown McAllen.The 1- and 2-bedroom suites come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs with premium cable channels.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s also a convenience store and a free grocery shopping service, plus a business center, laundry (fee) and gas grills. Additional amenities include an outdoor pool, a hot tub and a fitness center.

Things You Need to Know

  • Guests praised the rooms
  • 6 min drive to the McAllen Botanical Gardens
  • 8 min drive to McAllen Miller
  • Guests liked the friendly service
  • The hotel has a nightclub and a game room

Feedback From Real Customers

Nicholas Jenson

Listen I lived here for nearly 10 months and have nothing but positive things to say Front desk agents are always friendly and going that extra mile for their guests

The kitchen staff works hard and puts good meals together The maintenance team actually fixes things when they break This is how a hotel should be ran I loved my time here and you will too Thank you!!

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3. Home2 Suites by Hilton McAllen (3-star hotel)

  • Address: 525 S Ware Rd, McAllen, TX 78501
  • Phone: (956) 391-2964
  • Ratings: 4.5 (484 reviews) Excellent Eco-certified
  • Website : Home2 Suites by Hilton McAllen
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Straightforward hotel featuring suites with kitchenettes, an outdoor pool & a 24/7 fitness center.

About this hotel

Off Interstate 2, close to shops and eateries, this straightforward all-suite hotel is next to the McAllen Convention Center. It’s also 3 miles from McAllen International Airport and 4 miles from Quinta Mazatlan World Birding Center.The relaxed studios and 1-bedroom suites feature kitchenettes, free Wi-Fi and flat-screen TVs, plus living areas with sofabeds. Room service is available.A breakfast buffet and an airport shuttle are complimentary. Amenities offered 24 hours include a combined fitness center/coin-operated laundry facility, and a convenience store. There’s also an outdoor pool.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 6 min drive to the McAllen Botanical Gardens
  • 10 min drive to McAllen Miller
  • Guests praised the service
  • The hotel has a nightclub and a game room

Feedback From Real Customers

Colton Chiasson

The rooms were spotless and very nice Service was amazing, though one guy did kind of come in to drop something off I’d requested without checking, caught my wife unawares He didn’t know I wasn’t staying alone

But they provide pots and pans and a hot plate for free if you ask Other than the outdoor pool needing a good cleaning, everything was fantastic

Edgar Hernandez

I was greeted with a “yes” by the front desk person The location is great and close to restaurants Clean rooms, breakfast was also good

Loved the app, it function as a key to be able to open doors Pools was Ok, needed some cleaning Again, 2 stars for the service, front desk needs to learn some customer service and manners Other than than it was great

andrew klice

Home2suites McAllen is the best in the City! The employees are nothing short of professionals in their field You are always greeted every time you come in or leave and feel welcomed! The hotel is CLEAN you can smell the clean in the lobby, the elevator the rooms even the gym and laundry room The hotel takes pride in maintaining the grounds and upkeep! This is my favorite hotel to stay in when I come to McAllen! Highly recommend!

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4. Casa De Palmas, Trademark Collection by Wyndham (3-star hotel)

About this hotel

Set in a 1918 Mission-style building, this upscale hotel is 1.9 miles from McAllen Miller International Airport (MFE) and La Plaza Mall, 2.1 miles from McAllen Convention Center and 6.3 miles from State Farm Arena.The polished, Spanish-influenced rooms have plush beds, free Wi-Fi, flat-screen TVs, iPod docks, coffeemakers and minifridges; some have courtyard views. Suites add living areas (some with floor-to-ceiling windows) and access to the club lounge with complimentary breakfast, snacks and soft drinks.There’s a 24-hour gym, an outdoor pool and an informal Latin restaurant/bar, plus event space. An airport shuttle is free, as is parking.

Things You Need to Know

  • Guests praised the beds
  • 7 min walk to McAllen Heritage Center
  • Some guests complained about the bathrooms
  • 9 min drive to McAllen Miller
  • Guests mentioned the service is friendly
  • Guests liked the breakfast
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Karen Colchado

To start off, we had booked an ADA room but were placed in a regular room When we brought it to their attention, we were told that we would have to wait until the next day Surprise, they never gave us the ADA room

My mother-in-law (quadruple amputee) had to take a rag bath on the toilet because she could not access the showerWhat upsets me us that on their website they say the hotel is “Accessible” friendly, but it truly isn’t, it’s just somewhat “convenient”The elevators are so small and narrow, we barely could fit my mother-in-law with her wheelchairThe website says that their staff is “trained to service guests with disabilities” but they obviously weren’t Any question I had about the “accessible” amenities, the staff didn’t know how to answer me or did not know the answerFor example, I asked about the accessible pool and none of the staff knew if the equipment worked properly “It should work” “I don’t know” “you can check yourself”I’m not going to wheel my mother-in-law all the way down to the pool and transfer her into the pool lift and then find out it doesn’t workLoud construction was right outside during our stay, hotel was musty and humidFood was nothing special but very expensive2 stars is for the historic site

jesse patterson

First room had major issue with mold surrounding the A/C vent in the ceiling, and no towels in the room, second room offered had mold on in the bathroom ceiling, didn’t feel like moving to a third room since the mold was contained in the bathroom Does this hotel understand that the safety concerns of breathing in mold? I only wish I could add my photos to this review so you could understand!!

Matt Shannon

Great stay at Casa de Palmas hotel! Check-in was super easy! Rates were on-par Room was very clean and comfortable! Room was a little small, however, it’s an older historic hotel that has been expertly modernized! It just took a minute to figure out where to put the luggage foldout where it wouldn’t be in the way LOL

Not really a problem Plenty of electrical outlets New TV Can be controlled via your phone and/or the remote in the room Great pool! Nice bar Awesome location!!! Close to everything!

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5. La Quinta Inn & Suites by Wyndham McAllen La Plaza Mall (2-star hotel)

About this hotel

In a commercial area with fast-food eateries, this casual hotel off I-2 is within 2 miles of both the 1930s-era Quinta Mazatlan estate and McAllen-Miller International Airport.Relaxed rooms come with free Wi-Fi and flat-screens, as well as microwaves, minifridges and coffeemakers.Complimentary perks include parking, an airport shuttle (time restrictions apply) and an area shuttle, along with a hot breakfast buffet served in a down-to-earth breakfast room. There’s also a gym, an outdoor pool and a hot tub.

Things You Need to Know

  • 13 min walk to McAllen Heritage Center
  • 6 min drive to McAllen Miller
  • Guests praised the friendly service
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a spa
  • One of the few hotels in the area with a bar

Feedback From Real Customers

C. A.

Great location near tons of shopping and restaurants Definitely had everything we needed on our little Business trip Super clean and great staff our only complaint was the water pressure was below par

It was definitely Disappointing especially since it was over a 100° each day of our visit Better shower would have got them five stars

RC Sahr

Nice place, the front desk staff was very friendly and respectful, although it was undergoing exterior remodeling, the room is large and the bed comfortable Just two observations about my stay… *there are two photos of owls that make you feel very uncomfortable… *and in the bathtub had facial hair on it, as if someone had shaved in the bathtub I had to wash it as I would be bathing my baby

Nelva Salazar

Room very nice and cleanRequested a rollaway bed and wasn’t sure what to expect but it was comfortable and fit perfectly beside one of the beds and wallNo issues or complaints with the hotel room;includes a nice size TV, microwave, keurig and fridge

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6. Comfort Suites At Plaza Mall (3-star hotel)

  • Address: 800 W Expy 83, McAllen, TX 78501
  • Phone: (956) 213-0333
  • Ratings: 4.3 (383 reviews) Very good
  • Website : Comfort Suites At Plaza Mall
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Casual all-suite hotel with an outdoor pool, a hot tub & a gym, plus breakfast, parking & Wi-Fi.

About this hotel

Off Interstate 2, this casual all-suite hotel next to a shopping plaza is a 14-minute walk from both La Plaza Mall and the McAllen Medical Center. It’s 3 miles from the McAllen Convention Center.Unpretentious suites have microwaves, minifridges and coffeemakers, plus Wi-Fi and flat-screen TVs. All offer living areas with sofabeds. Upgraded suites add whirlpool tubs and/or 2nd bedrooms.Amenities include an outdoor pool, a hot tub and a gym, as well as a coin-operated laundry and a convenience store. A hot breakfast buffet and parking are available.

Things You Need to Know

  • The rooms have kitchenettes
  • 4 min drive to Cascade Park
  • Guests mentioned the rooms are large but unclean
  • Some guests disliked the bathrooms
  • 5 min drive to McAllen Miller
  • Guests liked the beds, mentioned 25 times in reviews

Feedback From Real Customers

Shari Deghi

Good location Comfortable room Very helpful staff

Our only dislike was that this hotel cleans rooms only every 3 days and when we got service on the third day, all they did was drop off fresh towels; would have liked the bed remade, bathroom cleaned, and wastebaskets emptied In fairness, the hotel staff was very willing to provide towels and supplies upon request

Karalyn Code

Our first room did not have hot water however second room is almost worst as there is black mold on the walls Luckily the windows open here but even with that said mold is just unacceptable Staff is great breakfast was amazing! Wish I could haven’t given five stars because the people actually working here do a wonderful job

Maybe the one star will get the owners attention and they’ll put some money into fixing the issues

Latoya Sims Jackson

When arriving to my room we noticed there was old blood on the curtains I called down to the front desk to inform them and was told their were no more rooms so I would have to deal with it After un packing and trying to settle in I then noticed there was no remote so I contacted the front desk and was told they had no remotes because someone was stealing

So never received a remote Being that there was nothing to do I decided to just go to bed and when I then pulled the blanket back there was old blood on the comforter I then called the front desk again and all I was asked was did I want another blanket Very unsanitary Luckily we had to beds so I just took the comforter off the other bed I tried to call again and ask for the manger to let them know what was going on and got nowhere with them either I was just told he was unaware of the situation Not a good stay at all!

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7. TownePlace Suites by Marriott McAllen Edinburg (3-star hotel)

About this hotel

Off Interstate 69C, this straightforward all-suite hotel is 5 miles from the International Museum of Art & Science, and 9 miles from McAllen International Airport.The relaxed studios come with kitchens, living areas with pull-out sofas, free Wi-Fi and flat-screen TVs. Suites add separate living rooms.Complimentary perks consist of parking and a hot breakfast buffet. There’s a casual bar, an exercise room and an outdoor pool. Other amenities include a convenience store, coin-operated laundry facilities and a BBQ area.

Things You Need to Know

  • Guests praised the kitchenettes
  • 9 min drive to Los Lagos Golf Course & Putter’s Grill
  • 19 min drive to McAllen Miller
  • Guests praised the service
  • Guests mentioned pools 10 times
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with a bar

Feedback From Real Customers

C L

Upon check-in, we noticed there were a lot of fans running constantly in the lobby, I am assuming it was due to some flooding We were told checking in would take longer since there were still cleaning the room; this took an extra 45 minutes of waiting in the lobby with those load fans When we arrived to the room, it was very humid

yet cold which is interesting The carpeted floors were very damp and it became apparent at night since a very dank smell started to take over the room other minor issues were that the extra sheets had some stains on them so I assumed they were dirty and could not use them The tap water did not look too good and had a murky off-white color to it The continental breakfast was supposed to run until 9:30am but when we arrived at 9am, everything was gone None of us really got to try that out which was disappointing We called front desk and our complaints were “noted” but no action taken Overall I would say my experience here was disappointing and not a good look for Marriott

Israel Morales

Average place, all the people I needed to interact to was not kind at all, seemed to be not comfortable with the job or something Found about 3 hairs on the tub, manageable but disgusting Also felt bad when having breakfast, there is a person serving, only got a small plate, I’ve asked for a little bit more but she told me the breakfast was for all the guests, she offered me a bagel instead

Leslie Von Der Ahe

I can’t express how much I enjoyed staying at Townsuites by Marriott, off Trenton The staff are like family The Border Patrol also stays there and I met so many wonderful people and hung out by the pool, bar and outside patio

Casey’s food truck was so convenient The guys did fish fries, crawfish boils and potluck! I lol go back just to hang out in the bar with Cody who is a superstar Alex, Leroy, Corbin and so many other staff members are amazing!!! Thank you for all your support!!!

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8. DoubleTree Suites by Hilton Hotel McAllen (4-star hotel)

About this hotel

Located 2 miles from McAllen International Airport, this modern all-suite hotel with a 5-story atrium is 5 miles from the State Farm Arena.Offering separate living rooms with pull-out sofas, the relaxed 1- and 2-bedroom suites include microwaves, minifridges and coffeemakers, plus flat-screen TVs and wet bars. An upgraded suite adds free Wi-Fi and a conference table.Complimentary amenities parking and airport shuttles. Breakfast is available. There’s a polished restaurant, a Starbucks, an indoor pool and a fitness center, plus a 24-hour business center and 5 meeting rooms.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 5 min drive to Quinta Mazatlan
  • Some guests complained about the kitchenettes
  • 5 min drive to McAllen Miller
  • Guests praised the friendly service
  • Guests mentioned “cookies” 19 times
  • Guests praised the nightlife
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Mike In-Soo

Nice hotel with so much potential When I first walked in and saw the layout I was amazed Rooms were clean and sanitized

Front desk staff were friendly and professional Parking can be a little tight, so use the parking structure next to the hotel The restaurant inside the hotel has a small menu for the evening crowd, however the service is extremely lacking I would like to give Crystal a big shout out of gratitude for guest first service attitude Thanks Crystal

jacqueline kojo

Mother’s day brunch

My husband and I went to the Christmas buffet back in 2017 It was delicious with plenty of food! When the buffet re-opened after covid, we brought 2 other couples to your Mothers day brunch on 5/8/22 We were so disappointed Not only was the food supply low in the dishes, it wasn’t the quality we had had in the past All main dishes were only a quarter way full Our waitress, although friendly and trying to be helpful, you could tell they were seriously understaffed The desert table was sloppy and ran out of different items without being refilled Your famous cookies were delicious although for a 2 pm seating, we had to wait till 3:30 for them to be served We had to wait over a half hour for the bacon and sausage to be refilled and even then, it was rubbery Sad experience for $3995 per person Never again

Valerie Gulsby

Service was really amazing, some of the nicest staff I’ve ever engaged with I loved all the Amenities Bar, Restaurant etc Hotel however does need a lot of upgrades

Outside of the pool smelled fishy and near the bar it smelled like a backed up Sewage line most of the elevators were out and stain’s on the carpet was a little unpleasant Overall because of the such great service I give it a thumbs up

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9. Holiday Inn Express & Suites Edinburg-McAllen Area, an IHG Hotel (4-star hotel)

About this hotel

Set downtown in the Rio Grande Valley, this relaxed hotel is 6 miles from the International Museum of Art & Science and 4 miles from the World Birding Center.Contemporary rooms with wood floors offer free Wi-Fi, flat-screen TVs and coffeemakers, as well as microwaves and minifridges; suites add pull-out sofas. Kids age 19 and under stay free with an adult.A complimentary breakfast buffet is served in an informal dining area. Other amenities include a gym, a kids play area and a coin-operated laundry.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 8 min drive to Freddy Gonzalez Memorial Park Splash Playground
  • 17 min drive to McAllen Miller
  • Guests liked the service
  • The fitness center has treadmills and elliptical machines

Feedback From Real Customers

virgie Morris

I asked for two queen beds and a roll in shower for disable son they had us in a room with a tub which I could not use so they moved us to a room with a rolling shower which was better but smaller beds for size this time The shower was a roll in but the shower handle to switch from showerhead to hand held was way too high I barely could reach it handicap people can’t reach that high up I did not appreciate having to move from room to room with two handicap boys

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10. Residence Inn by Marriott McAllen (3-star hotel)

About this hotel

This unpretentious all-suite hotel is 5 miles from both the International Museum of Art & Science and State Farm Arena. It’s 2 miles from McAllen International Airport.Relaxed suites have free Wi-Fi, flat-screen TVs, kitchenettes, and sitting areas with pull-out sofas. The 1- and 2-bedroom suites provide separate living rooms.Complimentary amenities include breakfast and parking, as well as airport and area shuttle services. Other amenities consist of an outdoor pool, a hot tub, a fitness center and an outdoor tennis/basketball court, plus table tennis. There’s also a meeting room, a business center and a picnic/BBQ area.

Things You Need to Know

  • Guests praised the kitchenettes
  • The rooms have refrigerators
  • 7 min drive to McAllen Heritage Center
  • 8 min drive to McAllen Miller
  • Guests liked the service
  • Guests praised the restaurant
  • The fitness center has elliptical machines

Feedback From Real Customers

tommy balli

I have been staying at Marriott properties for over 20 years and loyalty has its benefits Front of house registration was extremely nice, actively engaged in conversation The property itself nestled in a nice area conveniently next to H

EB grocery store and moments away from Intersate 2 with plenty of dining options Check them out!

Susie Vlaisavljevic

I can’t give zero stars Let me preface this by saying the property did offer me a different room, but since the room I was offered also smelled of mold, I declined I was hoping maintenance would do something about the smell the following morning

It was the following morning I found the cockroachFront desk clerk Robert was extremely rude And the manager could not care less I did tell her that I would write a review, she found my comment amusing and told me to do what I needed to do So here’s the review

daniel espino

Robert, the person ant the front desk was extremely rude and disrespectful we were traveling with our kid with autism and after we checked in we were listening to him laughing with someone else about Kyle our Son, we decided to cancel our reservation and stay somewhere else, really disappointed about Marriott and their employees I will never stay again at this property that makes fun of kids with mental disabilities

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11. Embassy Suites by Hilton McAllen Convention Center (3-star hotel)

About this hotel

Set off I-2, this upmarket, contemporary hotel is 5 minutes’ walk from McAllen Convention Center and 3 miles from McAllen International Airport.Upscale, modern studios and suites provide complimentary Wi-Fi, kitchenettes and pull-out sofas, plus 55-inch HDTVs with premium movie channels, desks with ergonomic chairs, and coffeemakers. Suites feature living rooms. Room service is available.Freebies include parking, evening socials with drinks and snacks, plus an airport/local area shuttle, and cooked-to-order breakfast. There’s a grill restaurant, a sleek bar and an outdoor pool, along with a gym, a 24/7 business center and 10 meeting rooms.

Things You Need to Know

  • Guests praised the rooms, which have kitchenettes
  • 5 min drive to the McAllen Botanical Gardens
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the grill restaurant
  • Guests mentioned “dances” 11 times
  • Guests praised the nightlife
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Marselena Hernandez

This is my 3rd time staying here and overall have enjoyed it very much The breakfast is always amazing Although could do a better job at ensuring tables are cleaned

The only reason I am not giving 5 stars is the parking Every single time I have stayed here, there is only one entrance and exit All other areas are blocked off by a metal fencing barrier It is extremely annoying having to drive around trying to find the entrance Which is always at the back of the hotel and not at the front I know it also isn’t a thing they only do at night because we arrived for check in 3pm and all areas were blocked off except an area in the back of the hotel I don’t know if they have a towing policy in place, but I assume they do this in order to prevent people, who are not guests, from parking there However, it is such an inconvenience for your guests If that is the case, why not implement a parking policy where guest are given a paper to put on the dash and others can be towed I don’t understand why else the entrances would be blocked off Also seems like a safety risk if there were to be an emergency! Overall my stays are always great and quiet This is the only issue

William Ryan

BEST HOTEL EXPERIENCE EVER! Highly recommend this place The front desk staff were amazing, breakfast was outstanding and free happy hour was great! Who doesn’t like free beverages and snacks!?? When we checked in they gave us complementary waters and a snack which was awesome Our room was very clean and comfortable

Will be back again!!!!!

Stephanie W

I would highly recommend this hotel if you are traveling for business or pleasure The staff are so friendly and helpful, they really made my stay extra special Juan, Robert, Ricky, Paola, Gabby, Desma, Shelly, and the breakfast grill chefs always have a smile and always ready to serve you

The happy hour in the lobby from 5-7:30 is FANTASTIC!!!! I can’t say enough about this place, and will never stay anywhere else while I’m traveling

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12. Fairfield Inn & Suites by Marriott McAllen Airport (3-star hotel)

About this hotel

An 11-minute walk from the McAllen International Airport terminal, this straightforward hotel is also 3.7 miles from Interstate 2 and 4.7 miles from the International Museum of Art & Science.Free WiFi, 32-inch flat-screen TVs, desks and coffeemakers are offered in each of the bright rooms. Upgraded rooms add whirlpool tubs, minifridges and microwaves, and suites add separate living areas.Freebies include hot breakfast, parking and an airport shuttle. There’s also an indoor pool and an exercise room, in addition to a 24/7 business center and laundry facilities.

Things You Need to Know

  • 13 min walk to Quinta Mazatlan
  • 4 min drive to McAllen Miller
  • Some guests complained about the bathrooms
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned “shopping malls” 12 times
  • The fitness center has weight machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Jessica Peña

Only down fall is the air in the indoor pool area I can’t enjoy more than 10 minutes the chlorine is so strong that you can’t breathe Wish gym-pool was open longer due to our days we sleep and up at night

But everyone is friendly and understands that my child is special needs, so i clean room (did housekeeping for 12 year’s) so no worries with my son Im a very loud person 🤣 and everyone is very friendly best time over all here spent looking for house’s and visiting family Just make sure you wipe the washer out and seal and door and the dispenser for soap my child is highly allergic to some laundry soaps and he was admitted to hospital for reaction but that’s only thing really iffy be nice to have a spray and rags to clean before using like at laundry mats I will definitely be staying here againn in Dec-January for the 2 weeks we have to be here

Shoe Nguyen

May 4th 2022Titanium membership

I think the lady said her name was Rosie Don’t want to say much except was not happy Sometimes you just have some bad vibes on the service you recieve doing checkin End up with a room that was not satisfactory and of course they will tell you they are sold out when you hit the front desk to ask for a different room Also another issue not with this location but for all those Titanium members , silver , gold , or platinum that qualify for free upgrades Does not matter what time of day you book or enter the hotel and when you ask them any free Titanium membership upgrades? You’ll get the same answer 95% of the time ” so sorry we are out ” so those benefits they claim 🤔 Trying requesting service though the app is also a joke I’m so vested in this wish I should have chosen the Hilton app 😩

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13. Holiday Inn Express & Suites McAllen – Medical Center Area, an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 2, this modern budget hotel is a mile from both McAllen-Miller International Airport and Quinta Mazatlan, a Spanish-revival mansion with tropical gardens.The down-to-earth, soundproof rooms offer free high-speed Internet and flat-screen TVs, as well as minifridges, microwaves, and tea and coffeemakers. Suites add pull-out sofas.Complimentary perks consist of parking, a weekday airport/local shuttle, and a hot breakfast buffet served in a relaxed dining area. Other amenities include an exercise room, plus an outdoor pool with waterfalls. There are also coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the down-to-earth rooms, which have TVs
  • The down-to-earth rooms have microwaves and coffee makers
  • 5 min drive to Quinta Mazatlan
  • 5 min drive to McAllen Miller
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned pools 17 times
  • The fitness center has elliptical machines and free weights

Feedback From Real Customers

Jonnie Turlington

My family and I were visiting from out of town and booked rooms at a neighboring motel It was horrible! Desperate to find last minute rooms at another hotel, we were saved by a wonderful man named Eric (the manager) I called and was greeted by a very friendly young lady who assisted us with our reservations

The price was about what I expected it to be We stayed in the beautiful suites It was incredibly clean, smelled so fresh, and my family was so comfortable We slept great and woke up to find hot fresh breakfast waiting downstairs The pool was beautiful and clean (however we did not partake) A must stay for anyone wanting great service and great pillows 😉

Joe Parlon

I have stayed at a lot of Intercontinental Hotel Group (IHG) Properties This was an especially enjoyable stay and I was here 35 days to offer this review My room was nice

Getting here is easy and convenient The Staff from desk, to cleaning to managers were all amazing They were incredibly friendly & professional and a definite example of the standards of IHG Properties THANK YOU

Lily Trevino

Very impressed by the level of service rendered by the dining hall and housekeepers on a busy Spring Break weekend The rooms were impeccable and the breakfast area was well-stocked and clean in spite of there being dozens of demanding guestsUnfortunately, these were the only posts at which we spotted female personnel and they were severely understaffed

In spite of being IHG Spire Elite card members, they only gave us one hour late check-out; most usually allow threeA few hours after arriving, I asked about complimentary points we usually receive, but Erik said we wouldn’t be receiving any because we were using points for our stayLater in the evening, when we called the overnight front desk receptionist, he kept us on hold for an extremely long time and then wouldn’t answer When we went downstairs to ask for utensils, he quickly showed us his cell phone and said he was talking to the manager It wasn’t rude necessarily, just a little strangeI finally received an email letting us know points had been added to our account, but they are nowhere near the amount we used to receive for stays before the pandemicAgain, we were very happy with the impeccable rooms and common areas and the clean and well-stocked breakfast during our stay

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14. Hilton Garden Inn McAllen Airport (3-star hotel)

About this hotel

This suburban hotel is under 2 miles from McAllen Airport, and under 5 miles from the McAllen Foreign Trade Zone.All rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs with premium cable channels, microwaves, minifridges, desks with ergonomic chairs, and free WiFi. Suites add separate living areas with pull-out sofas.Some have whirlpool tubs.A cooked-to-order breakfast is available (fee), and there is a lounge and 24/7 convenience store. There’s also a fitness center, an outdoor pool and a whirlpool. Additional amenities include 2 meeting rooms and a business center, plus free parking.

Things You Need to Know

  • Guests praised the rooms
  • 6 min drive to Quinta Mazatlan
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned pools 11 times
  • Guests liked the breakfast
  • The hotel has a nightclub and a game room
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Tehani H

Nice rooms and amenities Well cared for Staff was super awesome! We booked one night and the next day needed a late check out to address business

Then, we suddenly needed to stay two additional nights but the suite we were in had already booked so they gave us a room right across the hall so moving over would be easy We had need to interact with the desk staff who were great! Brianna, the bartender, was super friendly and crafted special drinks for us, then recommended a great place for dinner We needed to use the laundry room since we hadn’t planned for 3 nights and were pleasantly surprised to find complimentary laundry soap and dryer sheets in a super clean laundry room Then, circumstances required us to need another late check out and they were quick to accommodate Great Job Hilton Garden Inn, McAllen!

Jason Frey

This wasn’t a bad hotel experience, but there was room for improvement Some of the negatives:-Some of the facilities seems older and outdated, such as the tub drain that took a decent amount of work to open up-There were small cracks in the paint and stains on the carpet

-When I arrived in my room, I had to manually pull the mini-fridge out from the cabinet to plug it into the wall-Every ice machine in the hotel was out of orderOn the other hand, some of the positives:-Fairly clean and comfortable room-Pleasant staff, including the front desk, the bar, and housekeeping-Solid internet-Good location if you’re visiting the areaOverall, I would recommend this hotel, but I don’t think it should be a #1 pick Instead, I think it serves as a perfect backup option

sy eseerf

I stayed for several weeks for business The hotel staff are amazing! They go out of their way to make sure that you have a great stay They are friendly and very helpful

I genuinely felt welcomeTheir breakfast bar is very good The rooms are clean and comfortable I would absolutely recommend Thank you so much!

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15. Radisson Hotel McAllen Airport (3-star hotel)

About this hotel

Adjacent to McAllen International Airport, this casual airport hotel is 3 miles from McAllen Convention Center and 3 minutes’ walk from Quinta Mazatlan estate and gardens.Laid-back rooms come with free Wi-Fi, microwaves, minifridges and flat-screen TVs. Some rooms have sofabeds. Room service is available.A breakfast buffet is free, as is an airport shuttle and parking. There’s also an outdoor pool, a gym and a lounge, plus meeting and event space.

Things You Need to Know

  • Guests liked the rooms, which have refrigerators
  • 4 min walk to Quinta Mazatlan
  • 4 min drive to McAllen Miller
  • Guests mentioned the service is friendly
  • Guests praised the restaurant
  • Guests mentioned pools 14 times
  • Guests liked the nightlife
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Amy Alexander

I found the hotel to be very nice – clean lobby and rooms, fabulous bar and restaurant – the food was excellent – we had dinner one night, and took advantage of the free (hot) breakfast buffet the next morning – we found everything to be freshly made and delicious Staff was friendly, and no complaints about the rooms – would (and probably will) definitely stay there again

michelle sotolongo

Staff were very friendly;included breakfast was decent;stains on carpet of hallway and room;wet/moldy/mildewy/damp smell in the hallway and room;bed was lumpy/uneven;room temperature never cooled properly, a/c was constantly on/off, and it felt too humid to use all the layers of sheets & comforters;tv kept losing connection, buffering every 90 seconds or so;large gap under room door allowed bright hallway light and sounds overnight;low water pressure;room alarm clock went off when I did not set it;misspelled ‘Radisson’ on wifi name as ‘Radison’;was unable to get a printed receipt of stay during check-out; it took 5 days for it to be emailed to me after I followed up

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