5 star hotels in McHenry, IL
1. Waterfront Hotel & Marina (2-star hotel)
- Address: 3309 N Chapel Hill Rd, Johnsburg, IL 60051
- Phone: (815) 344-3131
- Ratings: 4.1 (187 reviews) Very good
- Website : Waterfront Hotel & Marina
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Casual rooms, some with balconies, in an informal riverside hotel featuring a harbor & an eatery.
About this hotel
Set beside the Fox River, this relaxed hotel with a private harbor is 6 miles from the Volo Auto Museum, a mile from Pistakee Bay and 2 miles from Highway 31.The straightforward rooms offer free Wi-Fi, flat-screen TVs and coffeemakers, plus minifridges and microwaves. Upgraded rooms add balconies and river views.Amenities include a bar and grill with regular live music, plus boat docks.
Things You Need to Know
- 7 min drive to the Volo Bog State Natural Area
- Guests praised the service
- One of the few hotels in the area with a restaurant
- Guests mentioned showers 12 times
- Guests mentioned balconies 13 times
- Guests praised the breakfast
- One of the few hotels in the area with a bar
Feedback From Real Customers
leslie braun
I came down to visit my son and his family I was very pleasantly surprised at how nice this Hotel and marina was It was clear there had been some updates made
It was clean; that is what I look at Very pleasant and accommodating staff The balcony facing the river was my happy place I even extended my stay an extra day The restaurant is closed; but there is no shortage of restaurants, bars or places to go within a short distance from the hotel
Mark Sturges
What a nice, quaint, little private owned hotel! I found this place because I had business dealings nearby I was impressed with the owner, Gary, as he was the one who took my reservation as well as checked me in upon arrival Great conversationalist
My room faced the river and was nice, clean, and comfortable, although it was a little small But I was solo so it was ok for me Even had a small balcony to step out on to watch the boats and jet-skis go by
Austin Olesak
This place has so much potential to be a booming hotel that if fixed up and ran right it could easily bring in $150 a night due to its prime location
Honest reviewPictures, signage, etc are very misleading The bed is extremely hard along with the pillows Bed feels like you’re laying on the floorCarpeting is old and has stains Water damage on the ceiling Cheap “repairs” made to the walls, ceiling, baseboards, and bathtub Water smells but it is well waterNo amenities or atleast very littlePositive sideShower pressure is strong almost overwhelming Very hot water Heat/AC works amazingly well No found smells other than the water No signs of bugs anywhere other than the occasional spider Front desk was very nice Easy after hour check in process Just call ahead and they’ll tell you what to doStayed 4 nights during a holidayWould I stay again? No and that’s mainly due to the extremely hard bed and hard pillow If the bed was more soft than I probably would stay again
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2. Victorian Rose Garden Bed & Breakfast (3-star hotel)
- Address: 314 Washington St, Algonquin, IL 60102
- Phone: (847) 854-9667
- Ratings: 5.0 (69 reviews) Excellent
- Website : Victorian Rose Garden Bed & Breakfast
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Historic property with traditional rooms & antique furniture, plus free beverages & refreshments.
About this hotel
Next to the Prairie Trail bike path in historic downtown Algonquin, this 1886 Victorian B&B is 1 block from shopping and dining on Main Street.All the traditionally decorated 2nd-floor rooms have free Wi-Fi, cable TV, antique furniture and marble showers. The top-category room features a gas fireplace, dual sinks and a claw-foot tub.Gourmet breakfast is served in a formal dining room. Free amenities include homemade snacks at check-in and a guest fridge stocked with beverages. A wraparound porch and brick patio overlook the lush garden, and there’s a grand piano in the sitting room.
Things You Need to Know
- 7 min drive to Raceway Woods Forest Preserve
- Guests praised the service
- Guests mentioned “Hospitality” 10 times
- Guests praised the breakfast
Feedback From Real Customers
Jessica Pitre
I booked a weekend at the Victorian Rose Garden B & B with friends recently for an event in Chicago I thought I was booking just a room, but what we had was an entire experience Sherry graciously opens her home and makes you feel welcomed and more like friends than guests
We enjoyed this lovely Victorian home and all it had to offer Our room had a wonderful feel including a private bathroom with a claw foot tub If you are looking for a place without interaction from your host, this is not the place for you Sherry greats you when you arrive, sat down at breakfast to share in the conversation and was always on hand if needed If you are looking to be treated like family I would definitely recommend checking into this lovely B & B!
Michael Grossenbacher
My wife and I came out for a long weekend to reconnect and get some time away from our kid The experience was overwhelmingly positive Sherry was a fantastic host, the rooms were clean and comfortable, and the breakfasts were amazing
We expected the sort of continental breakfast you’d get at a hotel but instead got a different homemade meal every day – apple french toast, cheese and spinach quiche, and vegetable omelets, all with fresh fruit There’s really nothing negative I can say about this place We’ll be staying here again when we come back into town
Jennifer Moody
I had a great experience at the Victorian Rose Garden B&B I was only there for a night, but got to enjoy some quality conversations with Sherry, had a delicious breakfast, a comfortable night’s stay, and a great book on the porch I stayed in Lady Teresa’s bedroom – the bed was comfy, the air unit kept the room comfortable without being loud, and I didn’t hear any of the other guests
I actually thought the room was much bigger in person than it looked in the photos Downtown Algonquin was cute and so close – we’ll have to come back to stay so we can experience that
3. Hampton Inn & Suites Chicago Deer Park (3-star hotel)
- Address: 21660 W Lake Cook Rd, Deer Park, IL 60010
- Phone: (847) 726-0500
- Ratings: 4.3 (473 reviews) Very good Eco-certified
- Website : Hampton Inn & Suites Chicago Deer Park
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Casual lodging with free hot breakfast & Wi-Fi, plus an exercise room & an indoor pool.
About this hotel
This modern hotel is 4 miles from the Cuba Marsh Forest Preserve and 4.1 miles from the Makray Memorial Golf Club.Casual rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels, and coffeemakers. Suites add pull-out sofas.Free perks include parking, hot breakfast and weekday breakfast bags to go. There’s also an exercise room and an indoor pool, plus a meeting room and a 24/7 business center.
Things You Need to Know
- Guests praised the clean rooms, which have refrigerators
- 7 min drive to Deer Grove Forest Preserve
- One of the few hotels in the area with room service
- Guests praised the service
- Guests mentioned pools 12 times
- The hotel has a boutique store and a game room
Feedback From Real Customers
Amy Ren
Hotel felt safe and secureOur jacuzzi room had a electrical problems There was a short circuit where the vent didn’t work and a light near the Jacuzzi didn’t work
It worked for a few moments, and then shut off, and stayed offPrice was slightly higher then the booking I reserved when I arrived Should have just paid online instead of at the location Never had an issue before regarding prices when I pay at the location Pay online and not at the location if booking onlineHad a box of soap by the jacuzzi, that was empty, no soap in itQuiet environmentDecent breakfast, gets the job doneThe king jetted tub room is very spacious, absolutely my favorite part of the stayThe jetted tub was a bit outdated, not sure where the black particles kept coming from in the tub Showered prior to going in but still saw some small particles floating around Not sure if this is because of the rooms floor or not? But still was a little gross
Megan Jakubowski
The staff were really hit or miss Some were rude and stand-offish while others were very accommodating and helpful We booked our wedding block here and were encouraged to only book with them for the wedding
When the block was soon to close we had met their requirements for a shuttle service two times over We had to pay an extra $300 to help shuttle people to our venue because of this Our wedding ended after midnight and we did not have our bridal party check in before the reception, so all their rooms were lost and had to be rebooked at 12:15 when they were exhausted from the day Our honeymoon suite did not latch completely without the deadbolt being locked Half the rooms lights didn’t work for some reason as well We didn’t let it ruin our wedding, but I wouldn’t recommend this hotel
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4. Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel (3-star hotel)
- Address: 800 S Illinois Rte 31, Crystal Lake, IL 60014
- Phone: (815) 477-7000
- Ratings: 4.0 (940 reviews) Very good
- Website : Holiday Inn Chicago NW Crystal Lake Conv Ctr, an IHG Hotel
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Contemporary hotel offering an indoor pool & on-site American restaurant/bar, plus a large ballroom.
About this hotel
A 6-minute drive from Three Oaks Recreation Area, this modern hotel is also a 20-mile drive from Schaumburg. The contemporary rooms come with flat-screen TVs and desks, plus premium cable channels and coffeemakers. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add minifridges and whirlpool tubs. Amenities include an on-site American restaurant and bar (where kids 12 and under eat free), an indoor pool and fitness center, as well as a 16,000 sq ft ballroom and free parking.
Things You Need to Know
- Guests praised the beds
- 5 min drive to The Hollows Conservation Area
- Some guests complained about the bathrooms
- One of the few hotels in the area with room service
- Guests mentioned the service is friendly
- Guests mentioned lobbies 29 times
- The fitness center has elliptical machines and treadmills
- One of the few hotels in the area with a bar
Feedback From Real Customers
LOIS BREAUX
I stayed 6 nights because I used reward points Day 1: 1st room had a lovely view of the roof top ventilation system Just ugly
I changed rooms and the view of the parking lot was better The fire alarm went off No fire (Thank goodness) Big booger on lampshade turned my stomach Day 2: Breakfast buffet was barely edible Potatoes were dried out; gross Coffee was great! Bath mat had black slime under it Gross Fire alarm went off again FD couldn’t get elevator to work; had to hike up 5 flights of stairs Mattress was broken in on one side like sleeping in a hammock Day 3-4 Did not attempt breakfast buffet Day 5: went to pool Disgusting Big greasy ring around the entire pool Gross Staff is nice Location is great I’m done with this place
Miranda Monticelli
My wife and I stayed here for our anniversary We got the king suite with the ‘jetted’ tub When we checked in, the male receptionist was very accommodating and polite
When we took a bath in the tub, the jets were broken I think if you are paying the price for a jetted tub, then you should most definitely get one The breakfast buffet was alright, but I would say not worth $20 You can get the same type of breakfast, if not more at a 2 star hotel with free food The breakfast staff was polite, and attentive The hotel was extremely disgusting I mean, especially during COVID I felt like I was staying at a one star hotel with how gross it was The receptionist explained that they were understaffed I believe that there is no excuse to be that filthy In your spare time, do some of the cleaning yourself I would never allow for my hotel to look this way Children’s handprints all over the glass and sticky door handles throughout The pool was more green than it was blue Trash laying around everywhere- inside and out Plates from the buffet had fingerprints all over them Silverware not polished Floors were dirty too When checking out, we had explained to the female receptionist that our jets were broken in our ‘jetted tub room’ She didn’t even apologize to us for the inconvenience! The hotel manager was just coming into work at the same time, and she failed to get him, or mention our concerns to him If I were in her position, I would have grabbed that manager, and offered some sort of discount since we paid for something we couldn’t even enjoy To top it off, their restaurant was shut down due to being understaffed as well, and the free lemon water was not accessible, so we didn’t get to eat dinner there Instead, we had to go out into town to get food (which took time away for our ‘hotel getaway’ experience) We will probably give this place another chance down the road, I hope they get more organized by thenStay duration: 07/24/22-07/25/22
Uri Gedalia
I stay here quite a bit Nice place Can use some upgrades
The place is recently very busy which is GREAT! Staff usually very nice and helpful BUT when you come to check in at 7:30 pm and there’s no one at the front desk because they need to run around the place putting out fires…that’s an issue I’ve been here many times and they def need more staff at the evening and night time
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5. Best Western Woodstock Inn (2-star hotel)
- Address: 990 Lake Ave, Woodstock, IL 60098
- Phone: (815) 337-0165
- Ratings: 3.9 (455 reviews) Good
- Website : Best Western Woodstock Inn
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Relaxed hotel offering free breakfast & Wi-Fi, plus an indoor pool & a fitness center.
About this hotel
In a commercial and residential area off Highway 14, this straightforward hotel is a mile from downtown Woodstock and 11 miles from the Illinois Railway Museum.Casual rooms offer free Wi-Fi, flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Suites add whirlpool tubs, pull-out sofas, and kitchenettes with wet bars.There’s complimentary continental breakfast and parking. Other amenities include a 2,400 sq ft heated indoor pool and a 24/7 fitness center, as well as a business center and meeting spaces.
Things You Need to Know
- The rooms have microwaves and refrigerators
- 4 min drive to the Woodstock Opera House
- Guests praised the friendly service
- Guests praised the restaurant
- The fitness center has elliptical machines and weight machines
- One of the few hotels in the area with a casino
- One of the few hotels in the area with an indoor pool
- Guests praised the bar
Feedback From Real Customers
Melissa Hubbard
Well, I always read many reviews before choosing a hotel, as I did yesterday My husband and are are out of town for business about once a month and Best Western is one of our favorite hotels to stay in They are usually clean and comfortable
Anyway, as I was reading reviews for this hotel I saw several reviews where people said when they walked into their rooms they were dirty from the previous guests I thought that has to be rare But we walked in our room last night and sheets were on the floor, beds unmade We didn’t look in the bathroom to see if it was leaking My husband told the guy at the front desk, he quickly got us a different room The room smelled disgusting I Clorox wiped all of the things we would touch including the entire bathroom I used 7 wipes and all 7 were visibly dirty I Clorox wipe every hotel we stay in since Covid and this was the filthiest Best Western we have ever stayed in Linens were dingy at best, the room smelled awful there was NOTHING for breakfast The pillows and bed were comfortable enough The young men working the front desk were friendly I would only stay here again if my only other option was my car Shame on Best Western for not checking up on their hotels
Jill Spejcher
Our baseball team was placed at this hotel as a group I would not recommend this hotel for the following reasons:1 This hotel is not located in a desirable area
2 There is an awful smell throughout the entire hotel, including a strong smell of urine in the elevator3 The room had a musty, moldy smell The room appeared picked up but not thoroughly cleaned The bathroom shower had black mold in it The refrigerator was dirty The entire room was dusty Only half of the outlets worked4 The pool was green in color and had a constant drip of water from the ceiling5 The breakfast was absolutely the most disgusting hotel food I have ever experienced They had potatoes that were ice cold in the middle The eggs were a strange consistency and cold Half the labeled items were empty The coffee maker was empty You had to search the hotel for a worker to get any items refilledI am not sure how this hotel gets away with charging the prices that they do
Sarah Galbraith
The hotel and service was decent We were unfortunate enough to have some negativity with other guests Everybody else I knew at the hotel had the same issue with a man calling their room late hours of the night to talk
We also happen to have a party next door to our room They were extremely loud! Music, screaming, laughing, what sounded like wrestling or throwing furniture Somebody came up once to ask them to be quiet but I didn’t helpNo issues with the hotel or staff itself
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6. Baymont Inn & Suites by Wyndham Richmond (2-star hotel)
- Address: 11200 US-12, Richmond, IL 60071
- Phone: (815) 217-2392
- Ratings: 3.8 (114 reviews) Good
- Website : Baymont Inn & Suites by Wyndham Richmond
- Check-in time: 2:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Straightforward rooms with WI-Fi in a relaxed hotel featuring a fitness center, breakfast & parking.
About this hotel
Set along US-12 and less than a mile from fast-food eateries, this informal hotel is 5 miles from the Glacial Park Conservation Area and 10 miles from Lake Geneva.Straightforward rooms feature Wi-Fi, flat-screen TVs, and tea and coffeemaking facilities, as well as microwaves and minifridges. Some have sofabeds.There’s a fitness center. Parking is available, as is breakfast served in a relaxed dining room.
Things You Need to Know
- One of the few hotels in the area with air conditioning
- 6 min drive to Elizabeth Lake
- Guests praised the friendly service
- Guests mentioned beds 16 times
Feedback From Real Customers
michael reagan
I’ve stayed here frequently over the past year Every room I’ve stayed in has always been clean, above average The beds are always comfortable and the bathrooms above average
Every front desk person I’ve dealt with is professional, courteous and effective The owner is and has done a great job I’ve never been disappointed staying here
Nicole McCarthy-Vogel
Rhianna was amazing Such a “class act” When I was waiting to move into my new place I was lucky enough to call this hotel and she accommodated me and went above and beyond to make sure my stay was relaxing and enjoyable
A big “thank you” to her for her kindness and compassion! I would definitely stay here again It is rare to encounter someone in the service industry that really takes care of people like she does Again, thank you sooo much!
Angie Dunning
Update: when I communicated the condition of the room/property, I was told I would be getting a “partial refund” Total cost for the room was $206
FOR ONE NIGHT OF FILTH! I received a refund of $30 Despicable! Which means I paid more for one night in this pig pen than I do for a night on the beach The 5 star reviews are completely bogus! The owner should be ashamed of himself A letter and photos will be going to corporateOriginal post:Just need one night thankfully Absolutely disgusting for the price Room stench is awful So dated, furniture torn up, spilled nail polish (I am assuming) on nightstand, and the comforter I don’t even want to know what the stain is The fridge has standing water and mold Update: Literally just found a bug on my daughter’s bed! And this morning found blood on my pillowcase
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7. Holiday Inn Express & Suites Chicago-Algonquin, an IHG Hotel (2-star hotel)
- Address: 2595 Bunker Hill Dr, Algonquin, IL 60102
- Phone: (847) 458-6000
- Ratings: 3.8 (417 reviews) Good
- Website : Holiday Inn Express & Suites Chicago-Algonquin, an IHG Hotel
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
- Quick Summary: Modern lodging a fitness center & indoor pool, plus free hot breakfast & WiFi.
About this hotel
Set amid office parks and shopping malls, this suburban hotel is 19 miles from the Schaumburg Convention Center and 8 miles from the Big Timber train station (90 minutes to downtown Chicago).Contemporary rooms have minifridges, microwaves, work desks, cable TV, in-room movies and free WiFi. Suites add pull-out sofas and kids 19 and under stay free with an adult.Free hot breakfast is served daily. Amenities include an indoor pool, hot tub, fitness/business centers and a meeting room. Parking and a local shuttle are complimentary.
Things You Need to Know
- 8 min drive to Randall Oaks Zoo
- Guests liked the service
- Some guests complained about the rooms and the beds
- Some guests complained about the bathrooms
- Guests mentioned hot tubs 18 times
- The fitness center has elliptical machines and treadmills
Feedback From Real Customers
Chris Julian
Not a good hotel The doors on the room looked like something had dripped down without being wiped off The mattress was so broken down, you rolled to the middle
There was a shower only, no bathtub The “business center” was a counter in the lobby There is loud music piped into the lobby This makes holding a virtual meeting impossible And the whirlpool was out of order The whirlpool was a big reason for picking the hotel I expected so much more from Holiday Inn Express
Kristopher Kick
The hotel manager, Byron, was not concerned with the issues raised and was focused on comping a night of our stayThe issues we experienced through our 8-night stay:- Many bugs in our room (gnats, spiders, earwigs, and springtails)- The room was dirty upon arrival (previous guests hair in bathroom, dust everywhere, poorly vacuumed carpet, and bugs in bathroom)- The hotel ran out of pillows and we needed to go purchase our own- The shower curtain rod is falling off the wall- The room air conditioner is not fully operational- The emergency lights in the hallway are broken and hanging by the wires- multiple amenities were not working (hot tub, ice machines, and vending machines)- The breakfast often included some items from the previous day (reheated after sitting out)With all of those negatives, the only positive about our stay (and other guests we interacted with) was DJ, who sometimes works the front desk DJ was extremely helpful (within what she was allowed to do), always friendly, and consistently listened and noted my concerns for the manager (who did virtually nothing)
A note for the owner: We stayed in room 301 from 07/16/2022-07/24/2022, feel free to contact me directly
Jessica Sallis
Where do I start
I booked a room online and got there and checked in The lobby smelt like sewage and the room smelt very musty Our dresser was being balanced up by a hanger, our furniture was broken along with our ac The kitchen sink was Disgusting 🤢 The hot tub was broken and so was the ice machine on our floor The hot tub was clearly not going to be fixed ( judging by the slime and stinky water left behind) I wouldn’t recommend a stay here We literally left and found another hotel to lodge at Now we’re out almost 30000 and waiting for them to return it to our account Don’t waste your time or money Disappointed IGH was associated with this hotel 😕
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8. Hampton Inn McHenry (2-star hotel)
- Address: 1555 S Illinois Rte 31, McHenry, IL 60050
- Phone: (815) 578-1900
- Ratings: 4.3 (665 reviews) Very good Eco-certified
- Website : Hampton Inn McHenry
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Casual hotel with free Wi-Fi, breakfast & parking, plus an indoor pool & an exercise room.
About this hotel
This unassuming hotel is 4.3 miles from Moraine Hills State Park trails and 9.5 miles from the restaurants and stores in the Richmond Antique District.Relaxed rooms have free Wi-Fi, flat-screen TVs and desks, plus coffeemakers, minifridges and microwaves; some also have whirlpool tubs. Suites add sofabeds.Free perks include parking and hot breakfast (or breakfast bags to go). There’s also an indoor pool and a whirlpool, as well as an exercise room and event space.
Things You Need to Know
- Guests praised the clean rooms
- 5 min drive to the McHenry Dam
- Guests praised the friendly service
- The fitness center has free weights
- The hotel has a boutique store
- One of the few hotels in the area with a hot tub
- Guests praised the indoor pool
Feedback From Real Customers
Chanin Gilman
Hampton Inn McHenry offered a friendly check-in There was a real door on the bathroom! Yay!! This was the only one of our entire 10 day road trip involving several Hampton Inn stays We were so happy for the privacy
If Hilton would consider using real hinged bathroom doors again, we would appreciate the change There was no hot tub as in the pool pictures online It’s spot was filled with concrete The hotel seemed newly redone, and the immediate area seemed nice Mostly it was surrounded by farmland but is within less than an hour of downtown Chicago
Bri Thomas
Not only did the hotel over charge my credit card SEVEN times they laughed about doing it Jacquline charged it when I checked in, Steven charged it on the way out When we were standing in line everyone else was getting print outs of their folios (receipts)
When it was mine and my fiancés turn, we checked out and Steven said the printer “broke” and he’ll work on it It broke conveniently when it was our turn to check out because Steven was well aware of what happened He said not to worry and he’ll email us a copy of our folio He did, and the receipt said we should’ve only been charged twice, half on debit half credit For a total of $37962 and that was fine I was expecting that However, on our ride home to Tennessee I noticed my credit card was charged 5 times and my debit was charged 4 times Each charge was for $18981 I called because my bank was sending me emails notifying me of fraud on my accounts I called and spoke with Jacquline and she essentially said that it wasn’t her problem, laughed and hung up I called back and spoke to the GM, he said he was terribly sorry, released the funds immediately and profusely apologized I called back when I saw 3 more pending charges on my credit card for $18981 and again spoke to Jacquline who then transferred me to Steven Steven said I have to deal with the bank because the payment wasn’t approved, the funds were released and he had to collect payment in order to check me out If payment wasn’t collected, why was I refunded money that I was overcharged? That was a lie because my card was never once declined, money kept being withdrawn My total should have only been $37962, but the total between my two cards was $1,32867 The payment was approved MULTIPLE times and they thought it was FUNNY to keep charging my cards I had to report it all as fraud, be sent a new card and go back and fourth with the bank about why this is happening Not only did over charge my card multiple times, they laughed about and continued to authorize it until I had to report it all as fraud because apparently charging someone’s card for hundreds of dollars is absolutely hilarious according to Jacquline I also requested housekeeping service on my second day, which I never received I had to, at midnight, make my own bed because the housekeepers didn’t My fridge also went out while I was there The engineering/maintenance department was the best part of the stay They were prompt and quick to fix that issue I will never stay at another Hilton property let alone a hole in the wall joint like this one I’ll be staying exclusively with Marriott after this HORRIBLE experience This is my first and LAST time ever staying at a Hilton property Avoid this property like the plaque I could get better service at a Motel 6 than this placeAlso the room was gross The window blind had stains all over it The bathroom vanity was held together with drywall screws There was hair all in the shower from the previous guest
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9. Best Western Plus Antioch Hotel & Suites (2-star hotel)
- Address: 350 IL-173, Antioch, IL 60002
- Phone: (847) 395-3606
- Ratings: 4.2 (483 reviews) Very good
- Website : Best Western Plus Antioch Hotel & Suites
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Straightforward hotel offering lake views, an indoor pool & a cocktail bar, plus a 24-hour gym.
About this hotel
Across the street from Antioch Lake, this straightforward hotel is 6.8 miles from I-94 and 9.8 miles from the Chain o’Lakes State Park.The casual rooms and suites provide complimentary WiFi and flat-screen TVs with cable channels, as well as work desks, minifridges, microwaves and coffeemakers. Some quarters feature whirlpool tubs and/or pull-out sofas; suites add lake views.Amenities include a free hot breakfast buffet, a cocktail bar, and a lobby lounge with a fireplace, plus an indoor pool, a hot tub and a 24/7 fitness room. There’s also a guest laundry and a business center.
Things You Need to Know
- Guests praised the rooms and the beds
- 11 min drive to Grant Woods Forest Preserve
- Guests praised the friendly service, which has a concierge
- One of the few hotels in the area with a restaurant
- Guests mentioned “Patio” 11 times
- Guests praised the breakfast
- One of the few hotels in the area with a fitness center
- One of the few hotels in the area with a casino
Feedback From Real Customers
Michelle McConnell
Amazing hotel Management is so stellar ! The experience with customer service made me feel as if I was at a Four Seasons Hotel I was not expecting such a large indoor swimming pool area and the hot tub is simply massive
Love the colorful murals in the guest rooms tooWe will be returning soon
Janet Kohl
Other than the nice clerk at check in, the hotel was sub par The room did not have sheets for the couch bed and no mattress pad (unsanitary) The phone didn’t work, so we had to go get them at front desk
The shower curtain was ripped and the TV didn’t work The breakfast was a mob scene with no refills of food and coffee was empty At check out I told the new clerk and she didn’t seem to care about any of it She said the satellite dish had bad reception and some channels don’t work I told her none worked No discount offered, nor other accommodation For $220/night, plus taxes, I expect a working TV and coffee!!
Elizabeth
I called ahead and was told both rooms I booked would be ready, next to each other Checking in at 4 I was told they weren’t ready pillows on the bed looked clean, but smelled of oily sweaty heads laid on them, Garbage cans on property flowing over
Pool had several clumps of hair on the floor next to pool, dead bugs floating in the hot tub Colony of small ants in one of our rooms Other room several lamps and bathroom lights lightbulbs burnt out Spider webs in bathroom I witnessed several different people staying at the hotel complaining to the front desk, one had a water stain on the ceiling looked like possible pipe burst, another person saying they never vacuumed their room and smelt like cigarettes as they just checked into their room, and another complaining to the maids their sink was backed up This hotel is listed as a 2 star hotel, should be 1 star They are no longer called Antioch Inn, I passed the hotel up as its now called Clarion Point, no one informed me of the name change I will NOT be staying at this place EVER AGAIN!!!
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10. Holiday Inn Express & Suites Lake Zurich-Barrington, an IHG Hotel (2-star hotel)
- Address: 197 S Rand Rd, Lake Zurich, IL 60047
- Phone: (847) 726-7500
- Ratings: 4.2 (537 reviews) Very good
- Website : Holiday Inn Express & Suites Lake Zurich-Barrington, an IHG Hotel
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Quick Summary: Straightforward hotel with an indoor pool & an exercise room, plus free breakfast & Wi-Fi.
About this hotel
Across Highway 12 from Paulus Park and Lake Zurich, this straightforward hotel is 25 miles from O’Hare International Airport.The warm, classic rooms feature free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add separate living areas with pull-out sofas.Parking and a breakfast buffet are complimentary. There’s also an indoor pool and an exercise room, as well as a business center.
Things You Need to Know
- Guests liked the clean rooms and praised the beds
- 11 min drive to Lakewood Forest Preserve
- Guests liked the friendly service
- Guests mentioned hot tubs 15 times
- Guests mentioned lobbies 10 times
- Guests praised the indoor pool
Feedback From Real Customers
CA B
If there were “0” stars available, this property would receive below it The room we booked online, was not the room we walked into When we inquired, we were told “they” (whoever that was) overbooked the hotel
The room was adjacent to the lobby, steps away from the elevator and dining area Additionally, when I tried to get back into my room after discussing with the front desk, found my card key did not work I went back to the front desk and was given a new key We were traveling with our grandson and went down to check out the pool Once again, none of our keys worked to get back into our room and our dog was on the other side of the door Back again to the front desk and now the manager on duty tried, also to no avail I mentioned it was probably not the card key but something internal with the lock itself This finally resolved itself Fast forward to midnight, all of us sound asleep, when an entire party, not certain if wedding or otherwise, proceeded to chatter up a storm for about a half an hour, this along with the elevator dinging every couple of minutes I was concerned our grandson would wake up with all the noise No one from the front desk came to ask them to quiet it down! It finally settled down, until around 4:00am, when the elevator started dinging again People were leaving and had no respect for other guests and again nothing was said from management I was more than livid Having been in Hospitality and knowing the difference between right and wrong, this was wrong on so many levels When we checked out and I asked for our room to be comped, I was told the best they could do was approximately $40 I asked to speak to a manager and was told she was the manager In my dealings in the industry, this was unacceptable In leaving, I mentioned I would be taking this to social media and was told, “okay” This was in May, but my first chance to voice my dissatisfaction with the hotel We will never stay here again, not recommend and think twice before staying at a Holiday Inn Express again
Laurie Ann Cox
Best hotel we’ve stayed at when going back home to visit the kids and grandkids Cozy, clean, our room was spacious and I’ve never seen a bathroom mirror that is lit up around the whole edge, and when you shower it only fogs up around the edge next to the lighted edge I’ve never slept so good in my whole life, I want this bed in my house
The employees were all friendly and worked with us when we arrived early for our reservation, then when we had to extend our stay to give us the best possible price The only downside is not anything to do with the hotel, but other guests with dogs We travel with 2 small dogs and always clean up after them Other guests just leave their dogs waste everywhere, it was disgusting Winter cold and snow is no excuse to not clean up after your dog, but I believe they wouldn’t clean up after their pets no matter the weather SO IF YOU TRAVEL WITH YOUR PETS AND CAN’T CLEAN UP AFTER THEM PERHAPS YOU SHOULD LEAVE THEM HOME OR BETTER YET YOU SHOULD STAY HOMEPERIOD RUDE AND INCONSIDERATE, THINKING THAT CLEANING UP AFTER YOUR PET DIDN’T APPLY TO YOU YOU AGREE TO IT WHEN SIGNING INTO THE HOTEL PEOPLE LIKE YOU MAKE HOTELS PET FREE AND A PAIN FOR THOSE OF US THAT DO FOLLOW THE HOTELS RULES AND CLEAN UP AFTER OUR PETS!! I’m sure y’all are pulling the “Karen” card but when I’m trying to find a clean spot for my pet to go on and there isn’t because others left dog poop everywhere, it pisses me off The hotels should use outdoor cameras and put on the agreement you sign when you bring your pets that you will be charged extra when you are viewed on camera not cleaning up after your pets That would be awesome!
Kelly Jeanette Swift
The company I work for choose this hotel because it was close to the company The rooms were big and clean Comfy bed and clean bathroom
Staff was super nice especially Shawn on the overnight shift Hotel is close to shopping and restaurants Pool was nice and heated if not so deep The complementary breakfast was standard Overall a good experience and I would recommend this hotel
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Holiday Inn Express & Suites Lake Zurich-Barrington, an IHG Hotel | |
11. Fox River Recreation
- Address: 27884 IL-173, Antioch, IL 60002
- Phone: (847) 395-6090
- Ratings: 4.1 (143 reviews) Very good
- Website : Fox River Recreation
About this hotel
27884 IL-173, Antioch, IL 60002(847) 395-6090
Things You Need to Know
- 7 min drive to Richardson Adventure Farm
- One of the few hotels in the area with a pool
Feedback From Real Customers
Ted Bonner
We stayed for 2 months The park grounds, bath house and pool is VERY well kept and clean The maintenance guys really do a great job and are always willing to help
The office staff is also very friendly and helpful One lady in the office who I will not name, is always a lot of fun to talk to I think she can make anyone’s day a little more fun Thanks for a great stay!
Tina Courtway
We booked weeks in advance coming for Maine We pre-paid for 2 nights We we’re running late for check in after 2 days of travel because of a car problem, called ahead to let them know we would not be arriving till 8pm (a perfectly reasonable time for 99% of campgrounds) the woman who answered the phone said, sorry you can’t check in after 5pm
SERIOUSLY!?!? We sat at a truck stop down the road OVERNIGHT and no one was at the campground in the morning!! No security, no staff anywhere We have camped all over the United States and this was by far the worst experience we have ever had We ended up finding another campground near by that has 24 hour staff and got us in without issue Long story shot, stay ANYWHERE else Doubt I’ll see my money back Had I seen the reviews on Google and Yelp I never would have booked in the first placeIf I could give it zero stars I would
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