5 star hotels in Memphis, TN

1. The James Lee House (4-star hotel)

  • Address: 690 Adams Ave, Memphis, TN 38105
  • Phone: (901) 549-0513
  • Ratings: 4.9 (67 reviews) Excellent
  • Website : The James Lee House
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: The James Lee House, also known as the Harsson-Goyer-Lee House, is a historic house at 690 Adams Avenue in Memphis, Tennessee, United States. It is listed on the National Register of Historic Places, together with the adjacent Woodruff-Fontaine House.

About this hotel

This elegant B&B housed in a grand mid-1800s Victorian Italianate mansion was once an arts college. It’s next door to the Woodruff-Fontaine House Museum and 0.4 miles from Sun Studio.The 5 polished suites feature high ceilings, fireplaces and sitting areas, plus flat-screen TVs and free WiFi. The bathrooms include marble tilework, oversized tubs and walk-in showers.Full breakfast is provided. Common areas include a genteel living room with a century-old Steinway piano and a front veranda with rocking chairs.

Things You Need to Know

  • Guests praised the bathrooms
  • Walking distance to the Woodruff-Fontaine House and Sun Studio
  • 16 min drive to Memphis International Airport
  • Guests praised the service
  • Guests praised the breakfast

Feedback From Real Customers

Ruth Crutchfield

We stayed for a couples getaway and Stacee was our hostess Stacee made us feel so welcome and gave us excellent dinner recommendations The breakfast is gourmet 👌! Each room is unique, expertly designed with top notch materials

Our room was the Harrison suite which had views on either side and a very comfy bathtub! It was so impressive to be met by our host upon our arrival at the property! Hands down, one for the books Excellent B&B experience!

c terry

Utterly perfect! We stayed at the James Lee after our wedding and it couldn’t have been more perfect Historic charm with updated amenities The breakfast was divine, the rooms gorgeous, and the beds heavenly

We really appreciated our host giving us a short tour explaining the history of the house Location adjacent to downtown Memphis was convenient and we appreciated the gated access to the parking lot as well

Lindsay Niebuhr

Our stay was absolutely amazing! Our room was sparkling clean and very comfortable The decor was so beautiful The house itself is gorgeous! It is truly a sight to behold

One of our favorite parts of the stay were the amazing breakfasts created by Stacee As a vegan, I could not believe the love and care that Stacee put into making the most delicious meals I have ever tasted The fact that she was so thoughtful about my needs was just so special My husband does not share the same dietary restrictions so his meals did include some dairy and meat (Which was also prepared perfectly!), but let me tell you…Every single dish we enjoyed was beautiful and scrumptious! She is beyond talented! The best part of our visit was getting to visit with Stacee She is so kind and caring She is also very knowledgeable about the Memphis area and can help to recommend things to see and do We loved every minute of our stay! We are so appreciative to Stacee for taking such great care of us and for making our time at the James Lee House unforgettable We highly recommend this incredible place!

2. Big Cypress Lodge (4-star hotel)

  • Address: 1 Bass Pro Dr, Memphis, TN 38105
  • Phone: (800) 223-3333
  • Ratings: 4.5 (1713 reviews) Excellent
  • Website : Big Cypress Lodge
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Refined, lodge-themed hotel in a pyramid-shaped complex with restaurants, a bowling alley & a spa.

About this hotel

Set in an imposing pyramid-shaped building with a wilderness-themed retail space and entertainment venues, this rustic-chic hotel is 1.7 miles from Beale Street and the National Civil Rights Museum.Featuring free Wi-Fi and flat-screen TVs, the hunting lodge-inspired rooms and suites have handmade furnishings, minifridges, fireplaces and pillow-top mattresses. Some add living areas, coffeemakers, screened porches and/or whirlpool tubs. A sole suite provides a kitchen.There are 2 restaurants, an aquarium and an ocean-themed bowling alley, along with a fitness room, a day spa, conference spaces and a 25-story, free-standing elevator ride.

Things You Need to Know

  • Guests praised the large rooms and liked the beds
  • Guests praised the showers
  • 6 min walk to the Memphis Pyramid
  • Guests mentioned the service is professional
  • Guests mentioned “Observation deck” 17 times
  • One of the few hotels in the area with a spa
  • Guests praised the balconies

Feedback From Real Customers


Our family came here for Mother’s Day weekend We had a great time and it was a very unique experience! The price is definitely on the higher end, so I wish breakfast was included and maybe some other amenities But we had fun with what was available

We didn’t leave the resort because downtown Memphis is a very dangerous and high crime area That’s a fact, just drive through and you’ll see But the resort room was so cool, the inside was amazing how you could look down into and up into the pyramid It was the coolest bass pro we’ve ever seen too The bowling alley and restaurants were great too We had an issue with our AC the first night to they upgraded our room and gave us a discount for that night All staff was too notch There are police and security on site at all times for resort safety We would stay again but not for a while due to the cost

Alexander Meditz

It really is a great place to stay The room was very clean and the decor was rustic and charming We had an interior room that had a screened in balcony that allowed you to look down into Bass Pro Shop

You need to have a room key in order to get to the second or third floor which is nice because it keeps the traffic down to a minimum The one thing they could improve on is the bar they have on the 3rd floor They don’t have very many options as it is basically a dry bar All in all it was definitely a great experience and we would totally stay here again

Carrie Dela Cruz

A wonderful experience here, all employees were so welcoming, the definition of southern hospitality The room was amazing felt like being in a cabin Spending much of the evening on the balcony felt like we were outside without having to be outside with the mosquitoes

The Mississippi terrace was beautiful and relaxing to sit at and watch the sun go down The shower was wonderful and the linens were great quality not your standard over washed scratchy stuff you see in hotels Thanks for a great stay I hope to some day be back

3. Hotel Napoleon, Ascend Hotel Collection (3-star hotel)

About this hotel

Set in a building dating from 1902, this polished hotel is 9 minutes’ walk from Downtown, 10 minutes’ walk from the FedEx Forum entertainment complex, and a mile from the National Civil Rights Museum.Unfussy rooms have a contemporary vibe, and come with free Wi-Fi and smart TVs, plus minifridges, coffeemakers and rainfall showers; some feature exposed bricks. Suites add separate living rooms with pull-out sofas. Room service is available 24/7.There’s a cool restaurant and a tapas bar. Other amenities include a gym and a business center. Valet parking is available for a fee.

Things You Need to Know

  • Guests praised the unfussy rooms and the beds
  • Walking distance to Музей хлопка and the Memphis Music Hall of Fame
  • 18 min drive to Memphis International Airport
  • Guests praised the friendly service
  • Guests mentioned concierges 10 times
  • Guests praised the tapas bar

Feedback From Real Customers

Evangelist Alton Edwards Jr

I wanted to update my review We had an issue with the door not unlocking and we had to wait for almost 4 hours not able to get into our hotel room Let me tell you this Hotel staff is Awesome 👌 👏 Best Customer Service I’ve ever experienced

They moved us to the best room in the Hotel They fix the issue and we retrieve our belongings and moved to this gorgeous Suite to enjoy the remaining time of our 4th of July weekend They also bought us lunch as a courtesy! Thank you to the GM of the Hotel, GM of Housekeeping, And The Maintenance Supervisor who all worked together to make our stay enjoyable We are beyond Grateful and we recommend this hotel to anyone looking to enjoy Memphis and its awesome Hospitality!!!

Janice Henry

Love this place The General Manager, Rocky, is the best Very kind and sociable and great sense of humor

The hotel is very clean and modern with all the facilities you need Downstairs, the small coffee shop and bar, Luna, is very convenient No big menu, but enough to tide you over We will stay here whenever we get to Memphis again

Renee D

Very nice hotel with tastefully decorated rooms I loved the exposed brick wall and the large windows The large TV size was a plus

sometimes I use this to make a final decision on hotel selection lol Hotel is in a great location and within walking distance of Beale Street, FedEx Forum and other attractions Only down sides were: I didn’t find the mattress overly comfortable, there’s no microwave accessible (but thank the wonderful staff for their help! 😉) and our room was next to housekeeping so we were awakened in the mornings by traffic in and out of that area We were a little cramped on space but overall, the stay was pleasant and I loved the special touch of being surprised with a birthday gift bag upon our arrival

4. DoubleTree by Hilton Hotel Memphis (3-star hotel)

About this hotel

This traditional hotel in suburban east Memphis is 0.4 miles from Highway 72 and a 14-minute drive from Memphis Airport.All rooms offer classic decor and custom-designed beds, plus flat-screen TVs and free WiFi. Executive rooms provide Executive Lounge’s access with free continental breakfast. Suites add separate living areas and wet bars.A restaurant and lounge with a Jack Daniel’s theme serves Southern and New Orleans cuisine all-day. The hotel also has a fitness center and an indoor/outdoor pool. Additional amenities include 5,500 sq ft of event space and a business center, plus a free airport shuttle.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 8 min drive to Crystal Shrine Grotto
  • Guests mentioned the bathrooms are unclean
  • Guests praised the friendly, professional service
  • Guests mentioned “Housekeeping” 24 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers


It’s such a wonderful place to stay, clean rooms, reasonably priced, but the staff is what makes this place 5 stars! As soon as you walk in, you can feel the warmth The restaurant was good, nothing to write home about, but again, the staff is so wonderful, I ate there twice There are plenty of food choices close by, that’s why I really can’t ding the hotel itself

There’s also Top Golf simulators in the lobby, nice little something to do when you come back for the night

Rooster and the Mench

Very nice stay, i actually booked a 3 night after staying 2, it was a great hotel, with great staff I wish it was closer to the things i was in town forI loved the pool, going in the morning we had to pool to ourselves

It was great

Coach Rangi

Clean hotel, friendly staff and all the amenities you could ask forLove this placeRestaurant is solid with real southern menu, breakfast is phenomenal

The pool is half indoor, half outdoor (check the pics!) and really fun for the kidsThis is my go to- when in Memphis

5. The Peabody Memphis (4-star hotel)

  • Address: 149 Union Ave, Memphis, TN 38103
  • Phone: (901) 529-4000
  • Ratings: 4.6 (7227 reviews) Excellent
  • Website : The Peabody Memphis
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Legendary 13-story hotel famed for its resident flock of ducks, plus chic dining, a pool & a spa.

About this hotel

Half a mile from iconic Beale Street, this landmark 13-story downtown hotel is known for its grand, marble-columned lobby, as well as its resident ducks—whose daily parade to the hall’s fountain is a tradition dating from 1933.Elegant rooms feature vibrant, contemporary decor, flat-screen TVs and Wi-Fi. There are several specialty suites, such as the Romeo and Juliet, which sports a spiral staircase, and a living room with either a fireplace or a wet bar.There’s an indoor pool, a spa and abundant event space, plus a refined French restaurant, an Italian steakhouse and a renowned lobby bar. Afternoon tea and Sunday brunch are offered.

Things You Need to Know

  • Walking distance to Музей хлопка and the Memphis Music Hall of Fame
  • Guests praised the room service
  • Guests mentioned the rooms are small
  • Guests mentioned the bathrooms are small
  • Guests liked the refined restaurant and praised the restaurant service
  • Guests mentioned “the gift shop” 37 times
  • Guests praised the lobby
  • Guests praised the breakfast

Feedback From Real Customers

Nanette Malcolm

The hotel is in downtown Memphis, blocks from Beale Street and nearby to so many restaurants The lobby is extraordinary Very opulent

Everyone wants to watch the duck parade We enjoyed learning about the history of the hotel The staff is polite and professional Prices are high for rooms and for food in the restaurants but it’s all very elegant Our room was quite small and our bathroom was the size of a closet The garage feels safe and is very clean but it’s not free, so be prepared I’m glad we experienced this; but, if we came again, I would cough up the extra bucks for a larger room

Nick Pipikios

If you are staying in Memphis, why not stay in its great, historic hotel with very good service Great location It’s a sold four star hotel

The lobby is beautiful and the stores are of good quality The rooms are decent but we were in a pet friendly room which no matter the hotel are never as niceSelf park is quite a distance but directly connected to the hotelThe duck parade is a fun, quirky, event to watch

Jackie Cullen

Stayed for two nights recently in this hotel on a trip from Ireland The hotel is fabulous and our room was beautiful and so comfortable We loved the ducks! However our stay was made by our dinner waiter, Chris, on both evenings

He was superb! So much fun, professional and went out of his way to make sure we had a wonderful time! Thank you

6. Hyatt Place Memphis/Germantown (3-star hotel)

About this hotel

A 9-minute walk from Methodist Le Bonheur Germantown Hospital, this modern hotel with a casual vibe is 4 miles from golfing at TPC Southwind. It’s 7 miles from Memphis Botanic Garden.Unpretentious rooms with modern decor and custom-designed beds feature free Wi-Fi, flat-screen TVs, coffeemakers and minifridges, plus iPod docks and living areas with sofas (some are pull-out).Parking is complimentary. There’s a 24/7 cafe with a cocktail bar and a market. Other amenities include a 24-hour fitness room and an outdoor pool.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 8 min drive to Urban Air Trampoline and Adventure Park
  • Guests praised the friendly, professional service
  • Guests praised the restaurant
  • Guests mentioned microwaves 17 times
  • Guests mentioned lobbies 19 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers


This is one of my favorite hotels inmy area, So I booked a room for 4 days for a friend from out of town, and he was impressed Management Greg and Bennett and the entire staff were very professional and eager to assist in making our stay enjoyable Breakfast was hot and the area was very clean

Kudos to Zaria who personally made sure that my room was to my satisfaction I will visit again You guys make a great teamThank you again!Kathleen

Angela Hill

“Great Stay!”Someone recommended Hyatt Place to us, and it greatly exceeded our expectations We are big travelers and usually choose another major brand, but this hotel experience has my family looking at Hyatt Hotels in Hawaii for our upcoming tripThe staff was amazing from the time we walked through the doors

They went above and beyond to make our stay and special event enjoyableThe rooms were clean, very comfortable, and spacious Our entire party felt the same wayThe breakfast was well maintained, with great variety and excellent coffee!The location was good, next to a gas station and approx 2 miles from all the popular restaurants and stores

Nawal Syed

This place was good Nice TV, Clean room, etc The only problem was that the bathroom was slightly dirty, not too dirty, but the walls has some stains on it

The corners of the room was dirty also, and the mattress of the bed was not that comfortablethe blankets felt like towels Otherwise this was a nice hotel! 😊 The people at the front desk were also very friendly The

7. Hyatt Centric Beale Street Memphis (3-star hotel)

About this hotel

In Downtown Memphis, this upscale hotel is 4 minutes’ walk from Beale Street’s bars, music venues and shops. It’s a mile from the Hernando De Soto Bridge, which is set over the Mississippi River, and 12 miles from Memphis International Airport.Chic rooms with a retro vibe provide flat-screens, minifridges and Keurig coffeemakers. Some add views of the city, the river and/or the bridge. Suites have living areas. Room service is available 24/7.A restaurant with floor-to-ceiling windows overlooks the river, as does a rooftop cafe/bar. There’s also a lobby bar, an outdoor pool and a gym, as well as event space, Wi-Fi and valet parking.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • Guests praised the showers
  • Walking distance to the Orpheum Theatre and Tom Lee Park
  • The hotel has a concierge
  • Guests mentioned bars 34 times
  • Guests praised the terrace
  • Guests liked the nightlife

Feedback From Real Customers

Lawanda Morgan

Decor was awesome, I had the chance to see the lady adding new “street art” to the wall outside the building she did a wonderful job! Also the bed was comfortable, the shower was perfect I loved how the shower glass walls ( wasn’t see thru) was labeled with everything Memphis! In my opinion its better than The Peabody as I’ve stayed at both! The bed when u put your foot down the bottom lights come on, absolutely loved this feature ( I’ll be looking to add this to my bed at home), great stay, friendly staff, the bar and rooftop was great! Room was clean, loved my whole experience! Will definitely recommend and will stay again!


Beautifully decorated rooms Amazing rooftop party experience and great local nightlife in the heart of downtownRoom could be sanitized better and I would recommend for furniture to be steam cleaned at each turn over due to having a stain on my couch at check-in

I celebrated my birthday last night and had expected to have a late check-out but management refused my request due to hotel being overbooked or filled to capacity which doesn’t allow the current guests to enjoy the full hospitality experience We’re basically being shoved out the door at 11am although rooms were not ready at the regular check-in time the day before at 3pmRoom service menu definitely needs an upgrade, but I’m sure they’re still working on it due to being a new hotel during the pandemicMy room has a large living space with work desk and large flat screen tv Amazing city and river views as well I love the contemporary and modern mix of furniture Very nice hotel but over time hopefully the service will improve


This hotel is situated close enough to all of the action of Beale St, but yet far enough removed if you are seeking a refuge from the hustle and bustle of the city The rooms are nicely appointed and spacious

All of the staff that I encountered even in passing were very friendly and offered suggestions on the best places to eat and visit Very enjoyable stay The lobby is a great place for people watching!

8. Hyatt Place Memphis/Wolfchase Galleria (3-star hotel)

About this hotel

Off Interstate 40, this contemporary hotel adjacent to Wolfchase Galleria Mall is 11 miles from the Memphis Botanic Garden and 13 miles from the Lichterman Nature Center.Relaxed rooms come with free Wi-Fi, 42-inch flat-screen TVs and pull-out sofas, as well as coffeemakers and minifridges.Amenities include a seasonal outdoor pool and a fitness center, as well as a cafe/bar, 24/7 dining and a convenience store. There’s also a business center and meeting space. Parking is free.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 8 min drive to Bellevue Baptist Church
  • Guests praised the friendly, professional service
  • Guests mentioned “shopping malls” 15 times
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Kara Bailey

I’ll start by saying the front desk attendants were super friendly In all other aspects I don’t know how this hotel has such a high rating All of the fixtures looked like they hadn’t been wiped down in months

There was hair in the shower and sink when we arrived It just felt dirty Breakfast was a big disappointment There was some fruit, milk, juice, cereal, oatmeal, bagels, and toast, nothing filling I expected a lot more from the other reviews and the price

Caesar Alarcon

I checked in about 1:30 PM I never ask for a early check in The Hyatt I ask for a early check in Waco, Texas

They had no rooms available When we arrived in Memphis the hotel clerk wanted to charge me for a early check in I refusedI didn’t ask for this early check in Anyway your car is not safe in the parking lot The room was good The air conditioner work good The room has a sofa There also a refigerator in the room The shower was good

Tashala Williams

Upon arrival, we were greeted by Nikita I requested a double if it was available and my request was honored Everyone was nice and prompt with any requests

We were there with a semi large group and a another large group was also there My only complaint was there was only one elevator in operation and the hotel was jammed pack Otherwise I will be staying again Sonya was also really sweet when checking out

9. Hilton Garden Inn Memphis Downtown (3-star hotel)

About this hotel

Across the street from baseball games at Autozone Park, this laid-back hotel in Downtown Memphis is a 6-minute walk from bars, clubs and music venues on Beale Street. It’s a mile from Memphis Central Station.The relaxed rooms feature free Wi-Fi, flat-screen TVs and sitting areas, plus coffeemakers, microwaves and minifridges. The 1-bedroom suites add city views, extra TVs, and living rooms with sofabeds. Room service is available.Amenities include a restaurant and a bar with a patio, plus an indoor pool and a 24-hour gym. Breakfast, meeting and event space, and valet parking (fee) are available.

Things You Need to Know

  • Guests mentioned the rooms are large
  • The rooms have refrigerators and microwaves
  • Some guests disliked the bathrooms and others complained about the showers
  • Walking distance to Музей хлопка and the Memphis Rock N’ Soul Museum
  • Guests liked the friendly, professional service
  • One of the few hotels in the area with an indoor pool
  • Guests liked the bar

Feedback From Real Customers

Cyndi Castro

Manager made sure to make our stay extra special as diamond members It was much appreciated to have room for our little one to run around, especially after we told them we are moving permanently into a 60-SF camper the following day! This was a wonderful break on our long drive We re-energized, connected as a family, enjoyed Beale and the ducks, and some great food! Highly recommend

Beautiful and clean accommodations Amazingly friendly staff Thank you!(Also, pool was wonderful and heated for kids!)

Vance Ward

Great location, great service and employees Valet service was easy Very clean rooms

My only real complaints would be for Hilton overall, #1 the move to Barn Door type sliding doors on the bathrooms, that do not latch This takes away your ability for privacy that most want when using the restroom Add a latch to these doors, Hilton!! #2 The smooth floor tiles in the pool area, that become extremely slippery when wet Make sure kids wear swim shoes while at these indoor pools Other than those two things, great accommodations

Jorge Graupera

Very nice hotel Central location to St Jude customers and many restaurants

The room was very comfortable and quiet – perfect The staff were professional and helpful The interior is grand, the art is very nice for a hotel See photos Breakfast was great! Good coffee, great food, great service A bit pricey due to the parking fee, but it is on Union and walking distance to Beale Street I would recommend this hotel

10. The Westin Memphis Beale Street (4-star hotel)

About this hotel

This polished downtown hotel is within a 5-minute walk of the Memphis Rock ‘n’ Soul Museum, the FedExForum, and the restaurants and clubs of the Beale Street Historic District.Featuring floor-to-ceiling windows, the casual, earth-toned rooms have flat-screen TVs and Wi-Fi (fee), as well as iPod docks and coffeemakers. Upgraded rooms add separate living areas, while suites come with soaking tubs and dining tables. Room service is available 24/7.Internet is free in the business center. Other amenities include a coffee house, a hip bar serving light meals, and an upscale seafood restaurant/lounge. There’s also a 24-hour gym.

Things You Need to Know

  • Walking distance to the Memphis Rock N’ Soul Museum and the Memphis Music Hall of Fame
  • Some guests complained about the air conditioning but others praised the beds
  • Some guests complained about the kitchenettes
  • Guests liked the service, which has a concierge
  • Guests mentioned lobbies 31 times
  • One of the few hotels in the area with a hot tub
  • Guests liked the hip bar

Feedback From Real Customers

Donald Abel

Room was nice Wasn’t what I expected as far as a safe, family, atmosphere Surely it’s great for the adventurous, young, single crowd

Elevator problems so had to walk stairs the floor 3 Area is super sketch I felt that I had to worry about safety outside the hotel Main mistake was just ignorance on my part Should have researched the hotel policies and area before booking I’m sure this place is enjoyed by a specific crowd Just not a 50 something Caucasian male with a 16 yo athlete passing through

Deatrice Snuggs-McCloud

Overall we enjoyed our stay this past weekend The location was perfect as we were attending a concert right across the street at FedEx Forum Beale Street is just a few footsteps away

The staff was also extremely nice and helpful Over the weekend there was only one elevator working I know sometimes things happen but that was extremely frustrating when there are several events going on at the Forum and the hotel is pretty booked Also the bathrooms could use some updating and the showers could be cleaned a little better Overall, I would stay again just because the location is PERFECT!

Janetta Brewster

2 women traveling for work and stayed here passing through Location was perfect ! Very clean ! And on a helpful note, the room needs a fridge a person can use not packed with costly items Shower doesn’t work for a short person trying to not get my hair wet

But the #1 thing that needs addressing is the staff need to wear uniforms ! Street clothes are very unprofessional at a nice hotel the valet guy looked like her was off the street taking my car But overall I would definitely stay again !

11. Sheraton Memphis Downtown Hotel (4-star hotel)

About this hotel

This contemporary hotel connected to the Memphis Cook Convention Center is a 1.2-mile drive from restaurants and entertainment on Beale Street, and 1.4 miles from historic Sun Studios.The modern rooms have free Wi-Fi and flat-screen TVs, plus coffeemakers and desks. Upgrades add Mississippi River views; some have pull-out sofas. Club rooms provide access to a lounge with free breakfast, all-day snacks and evening appetizers. Suites add living areas, wet bars and minifridges.Amenities include an American restaurant/bar, a fitness center and an indoor pool, along with a business center and 31 meeting rooms. Valet parking is available for a fee.

Things You Need to Know

  • 12 min walk to the Memphis Pyramid
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • The hotel has a concierge
  • Guests mentioned lobbies 87 times
  • Guests praised the fitness center
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Joyce Trent

We had a great weeks stay at the Sheraton! The rooms were nice and clean and the beds were comfy The air conditioner worked fine The towels were soft

The TV was really big! The staff was very nice and helpful! We also ate at the restaurant and it was good and the servers were so nice!! Would definitely recommend this hotel if you need to be near the Cannon Center!

shari cunningham

What happened to this place? There is no security I did not have to use my room card for re-entry into the lobby in the middle of the night or in elevator There was no security in the lobby or anyone at the front desk

Anyone could come in and roam freely I was approached in the lobby by someone asking for money at about 5:00 am No hotel staff in sight, outside or inside My sink was clogged Large pieces of Bathtub enamel were chipped off Room wasn’t clean My pillows had obviously not been replaced in years nor had the badly worn bedspread Paper coffee cups are no longer protected in plastic wrap prior to use – so unsanitary The doors close incredibly loudly Ice machines not available on every floor It was an expensive stay and very disappointing Research carefully We wont be returning

Mia Owens

Two stars is honestly generous I was here for a volleyball tournament, as the Sheraton was connected to the venue which made it easy However that was about the only pro

First off, let’s discus our room (which was awful) There were holes and scuffs in the carpet, rips in the sheets, no luggage rack, and hair that wasn’t ours all over the shower/shower curtain The beds were small and the tv had no service on multiple channels The body wash in the shower was completely liquid and looked like it was just mixed with waterSecond, the restaurant (Crossroads) It was horrible We never ate there because the staff ignored us every time we wanted to be seated Mind you, we tried 6 times (in the span of 2 days) and not one was successful The staff would not look at us The worst part was when we ended our games late and the Crossroads was the only thing that was open and they would not sit us We then had to go drive around Memphis at 10:00 pm to try to find food (I also don’t recommend doing that Memphis is dangerous at night) Driving around wasn’t much better though, as the hotel has practically ZERO restaurants around it The only nice staff where those at the front desk, who proved to be very helpful in a couple situationsThird, the valet service Although helpful at times, having to ask for someone to get your car and then waiting 15 minutes is not convenient The only non-valet parking close to the Sheraton is at the church across the street, but that is $18 a day Not to mention you have to cross a busy roadFinally, I want to bring up the trolley I will admit this was nice The stop is right outside the front of the hotel on main street There are a couple different lines, and it was $1 per time you rode We used the trolley around 4 times over the 2 1/2 daysOverall I honestly would not recommend this hotel Sure it is convenient, but that’s about all it has going for it(I also forgot to mention that the pool was closed the entire time, but the gym was very nice)

12. The Central Station Memphis, Curio Collection by Hilton (4-star hotel)

About this hotel

Sharing a 1914 building with the Memphis, Tennessee Central train station, this refined hotel is a 15-minute walk from the National Civil Rights Museum and a mile from the Memphis Rock ‘n’ Soul Museum.Understated rooms come with Wi-Fi, flat-screen TVs and city views, as well as minifridges and Keurig coffeemakers. Upgraded rooms add sofas. Room service is offered.Amenities include a sophisticated French restaurant/bar with a retro vibe, plus a fitness center, and an industrial-chic lobby bar that features regular DJ nights. Breakfast and parking are available, as is meeting and event space.

Things You Need to Know

  • The rooms have refrigerators and TVs
  • Walking distance to the National Civil Rights Museum and Anexo:Artistas incluidos en el Salón de la Fama del Blues
  • Guests liked the service
  • Guests mentioned lobbies 17 times
  • Guests praised the nightlife
  • Guests praised the industrial-chic bar

Feedback From Real Customers

Adam Hazen

Great hotel As a Memphis native who has lived out of town for 30+ years, I was looking forward to the stay to see what they had done with an old dilapidated train station Wow

They did an outstanding job of using the existing facility and updating it for use as a modern hotel with all of the amenities The area around the hotel is walkable, and the people are friendly There were a lot of panhandlers, one even made it inside the hotel to ask me for money If you are comfortable with that, you will love the area Close to The Civil Rights Museum, Beale St, and all of the downtown fun A nice Hilton renovation!

j clarke

This place has a really cool atmosphere about it The lobby bar has a DJ, no less Bishop is the on-site restaurant

They were a little understaffed so service at the bar was a bit slow The restaurant is French, fully equipped with escargot The parking lot for the hotel is difficult to access but a non factor once you figure it out However, the parking lot for the hotel is also the parking lot for the train station When the train comes the lot is extremely busy I might have given 5 stars but the water saving shower head put out the least water pressure I have ever encountered At some point this just isn’t acceptable

Samuel Adams

Bit of a hike, not so much the walk to Beale Street but the walk back after you’ve enjoyed a few hundred bucks of entertainment can be somewhat challengingThis hotel was awesome, old school feel of the old train station with multiple open levels, room service was nice and you were given $30/day of it with your room The pour over coffees will wake up a zombie into work mode

Walk into your room enjoying great blues playing on the speakers, tons of museums around to really get the vibe of the townParking was very accessible, check in was a breeze, and the surrounding area there were really great restaurants to enjoyI Am Man, great weekend to have in Memphis starts with this place Thanks for the experience, I would go back everytime I’m in Memphis

13. ARRIVE Memphis (4-star hotel)

  • Address: 477 S Main St, Memphis, TN 38103
  • Phone: (901) 701-7575
  • Ratings: 4.8 (267 reviews) Excellent
  • Website : ARRIVE Memphis
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Trendy hotel featuring chic rooms, a cocktail bar & a restaurant with shuffleboard tables.

About this hotel

In the vibrant South Main Arts District, this hip hotel in a redbrick building is a 2-minute walk from the National Civil Rights Museum and 12 minutes on foot from the Memphis Music Hall of Fame. Memphis Central train station is a 3-minute walk away.Featuring exposed-brick walls and vintage rugs, the chic rooms provide flat-screen TVs, Bluetooth radios and minifridges, in addition to Wi-Fi. Some rooms add leather sofas.A casual restaurant offers booths and shuffleboard tables. Other amenities include a cocktail bar, a cafe/bakery and a cozy lounge.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the bathrooms
  • Walking distance to Anexo:Artistas incluidos en el Salón de la Fama del Blues and the National Civil Rights Museum
  • Guests praised the friendly service
  • Guests liked “cafés”, mentioned 31 times in reviews
  • Guests praised the architecture and the lobby
  • Guests praised the breakfast

Feedback From Real Customers

Chandel Metcalf

This hotel was absolutely amazing! The staff was extremely friendly, the room was clean and had an immaculate vibe About a 10 minute walk to Beale street, so it was easy to explore that area In the morning my boyfriend and I had breakfast at their cafe in the lobby and the French toast was incredible! We also had the egg salad sandwich and the avocado toast, both also very good

I would book again here in a heart beat!

Robert Lawrence

What a fun different hotel in Memphis My wife can really pick them Old warehouse renovated in 2019 and they did a great job

Lobby is inviting with a nice bar and coffee bar If you like the loud bar scene a young folks bar is a stones throw awaySo staff are extremely nice a check in Rooms are old industrial look with nice use of exposed wiring with cool curves in conduit Pet friendlyLove the rooms Beds are wonderful and sheets and towels are plushLoved it


Stayed there for 3 nights and it was a 100% positive experience The design of the place is an exquisite mix of vintage & loft style, the room looked very spacious though it was not large at all The room was serviced every day, the cleaning team did their job very well, so did the receptionists who were very helpful and friendly

The breakfast by Hustle & Dough was the best way to start a day, I already miss my avo toast and cappuccino The location is central, pretty short walk to famous Beale street and downtown A nice supermarket is just 10 min walk, and in addition there’s a trolley station right in front of the entrance door (make sure you check the trolley out, it’s an experience to remember:))) When planning your booking pay attention that this hotel is dog friendly, which may be inconvenient for people who have allergy

14. The Memphian, a Tribute Portfolio Hotel

About this hotel

Set among the theaters of the Overton Square District, this upscale hotel is a 3-minute walk from performances at Playhouse on the Square and 4 miles from the National Civil Rights Museum.The polished rooms provide flat-screen TVs, Wi-Fi and coffeemakers; some add sofabeds. The 1-bedroom suites feature separate living rooms, dining areas, wet bars and free-standing soaking tubs.There’s a chic rooftop bar, and an airy, contemporary restaurant with floor-to-ceiling windows. Other amenities include a fitness center and limited parking. Breakfast is available.

Things You Need to Know

  • The rooms have refrigerators and coffee makers
  • 5 min drive to the Memphis Zoo
  • 16 min drive to Memphis International Airport
  • One of the few hotels in the area with a restaurant
  • The fitness center has weight machines and free weights
  • One of the few hotels in the area with a casino
  • The hotel has a boutique store and a nightclub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Ashliegn Jeneby

This hotel has beautiful interior and quirky fun decor The rooms were clean, and comfy Location is great a ton of restaurants and bars literally right around the corner

We had breakfast at the complicated pilgrim, it was tasty and our server Ashley was beyond amazing 😊The downside was the staff, which is terrible at such a new property We arrived around 3pm and our room was not ready, even with my Gold status which was odd but no problem we waited, and waited and waited The front desk staff did not ask to store luggage, nor did they care the gentleman working the front desk stated he just got there Around an hour later I walked in & asked again about our room, finally it was ready The waiting was not the problem it was more of the acknowledgment and lack of care All throughout our stay I felt like a bother and the service was mediocre at bestI had never stayed her before but didn’t tell us any hotel information, elevators, restaurant, etcHousekeeping only comes when requested, which is no issue

Stefie Gold

The design is fresh yet comfortable and the property is well located However, the concept is a bit ahead of its execution Staff were polite but only in a cursory way

No one acknowledged us any time we walked up to the front desk, until spoken to The in-room Lavazza machine made impressively good coffee but it took several tries to get the coffee pod refill for the second night of our two-night stay The cocktail bar and restaurant have a nice appearance and friendly service, but the food and drink quality should be stepped up to match the ambiance and price point

Bria Gillespie

This hotel is PHENOMENALThe rooms were huge and the shower was AMAZINGThe staff was great also and the view was perfect

This hotel is right in the middle of everything and only 8-12 minutes from downtown This place even has a roof too deck I will RECOMMEND this hotel to all of my clients

15. Home2 Suites by Hilton Memphis Wolfchase Galleria (3-star hotel)

About this hotel

Across the street from casual eateries, this informal all-suite hotel is less than a mile from both Interstate 40 and Wolfchase Galleria mall. It’s 8 miles from fishing, boating and playgrounds at Shelby Farms Park.Modern, streamlined studios have Wi-Fi, flat-screen TVs and kitchenettes, as well as coffeemakers, and sitting areas with pull-out sofas. The 1-bedroom suites offer separate living rooms.Amenities include an indoor pool and a gym, plus a laid-back lobby lounge. Breakfast and parking are available. Pets are welcome.

Things You Need to Know

  • Guests praised the large rooms, which have minibars
  • The rooms have refrigerators and TVs
  • 7 min drive to Davies Manor

Feedback From Real Customers

Laurie Sherman

I am giving this hotel only one star due to several reasons First and foremost was the fact that the fire alarm went off and the hotel staff, which appears to have been only one person, did not check that every guest was out of the hotel safely They should have a better system in place for notifying guests so that no one gets left behind if there is a real emergency

We were all lucky that it happened to be a false alarm I’m sure this happens a lot at hotels Someone burning popcorn or smoking in the room Needless to say that this alarm was caused by the people in the room next to mine who were up all night partying and smoking So apparently since no one reported the noise of the party it is the other guests fault that the alarm went off It’s our fault the alarm went off, that does not make sense How are the other guests supposed to know what someone is doing in their room It’s like saying the hotel staff should have known so they shouldn’t be paid because they didn’t do their job I don’t expect the hotel to give anyone anything free But I do expect them to be a little more compassionate to their guests But I am under the impression that this particular hotel or the staff at the time did not care about anything They were just a robot making money When you have a grandchild that is unique it takes a lot of time to get them to sleep Things that are easy for everyone else to deal with, like noises and emotions, if very difficult for my grandchild After all is said and done all I asked for was a little compassion from the hotel and they could not assist So we had to leave at 3:00 am in the morning to find somewhere else to stay This is one hotel I will never visit againOther than this one experience with this hotel, the rooms were clean, the check in staff was very friendly and helpful, the pool was a little cloudy Not as clear as it should be The part of the hotel I did see seemed clean


I read some of the previous reviews and I’m glad to say we did not have any issues during our stayJames at the front desk was very courteous and helpful checking us inWe did have to sign a waiver for ‘no parties’ and be responsible for $500 if we broke it which I completely agree with since hopefully it solves a lot of the previous issues

Room was exceptionally clean and stocked of all toiletriesThe bed was very comfortable and the sheets were very soft We slept like babiesBEWARE: It did smell like weed at some occasions It never really bothered us since it was confined to the elevator mostly

Darnell Hamilton

Im beyond upset with the way our family was treated at this hotel I am the chairperson for our family reunion and blocked many rooms here at home2suites We were all excited about staying here because it’s in a great location

The staff here waited until check in time to start calling several family members to inform us about our room We were told that they had construction going on in the hotel and that we had to get a king with a let out couch or cancel free of charge Remember we’re from out of state, many of our family members drove 11 hours just to get there You would think with a large group booking 10 plus room that we would have been better accommodated I explained to the guys at the front desk that we were quoted $129 for a king and $139 for a double They said because of our special rate that we couldn’t get it for $129 and that the rooms are much higher now This large group agreement was done back in March, the reunion was July 8-10 I really wish the hotel would called me before check in time, my family and I would have booked elsewhere The repair had been going on for some time long before that week

16. Marriott Memphis East (3-star hotel)

  • Address: 5795 Poplar Ave, Memphis, TN 38119
  • Phone: (901) 682-0080
  • Ratings: 4.1 (970 reviews) Very good
  • Website : Marriott Memphis East
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary hotel with a grill restaurant, plus an indoor pool, a hot tub & a fitness center.

About this hotel

A 3.4-mile drive from Memphis Botanic Garden, this stylish, modern hotel is also 10.7 miles from Memphis Zoo.The bright, colorful rooms have flat-screen TVs with premium cable channels, desks with ergonomic chairs, minifridges and coffeemakers. WiFi is available (fee). Upgraded rooms have access to a concierge lounge offering free continental breakfast and evening appetizers. Suites add kitchenettes.The property has a relaxed grill restaurant and a bar, as well as an indoor pool and a hot tub. Other amenities include an airport shuttle, a spa and a fitness center, plus laundry facilities. There are also 6 meeting rooms and a business center.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 4 min drive to Crystal Shrine Grotto
  • Guests praised the service
  • Guests mentioned lobbies 24 times
  • The fitness center has weight machines and elliptical machines
  • Guests praised the nightlife
  • One of the few hotels in the area with an indoor pool
  • Guests praised the bar

Feedback From Real Customers

Isabel Bravo

Lovely hotel, good breakfast, nice lobby, quality of rooms and service was great The hotel gym is also very nice, on the fourth floor with treadmills facing the windows so you have a cool viewThe only issue was the pool 🥹 My family and I were really looking forward to swimming so we called many hotels to confirm if their pool was open

Via phone they confirmed the pool was open So we booked with them Upon arrival, we asked again they said yes When we went to the pool, they had these signs posted, front desk had no idea about them when we brought it to their attention, and then urged us to not swim until they confirmed it was okay to swim (better safe than sorry, i understand) They promised to get back to us with answers and they didn’t We asked another staff member and the interaction of not knowing anything about it repeated I am happy they preferred to be safe, but the miscommunication was frustrating I appreciate the staff being nice as possible throughout


First time staying and we were very satisfied Upon arrival the staff was very courteous and cordial For some reason I was booked for 3 rooms instead of one( an Expedia mistake) but it was quickly cleared up

Thankfully I was only billed for one room The rooms must have been remodeled because they were better than the pics and the bathroom was 👍🏿👍🏿 The next morning I got a chance to go to the gym and that was a good experience also hand sanitizer and complimentary water was available and that was a plus All in all this was a good stay and will definitely be on my list of hotels to stay in when in Memphis

Paul Baltz

Stayed here the weekend with my family, for a soccer tournament The front desk was very friendly and helpful I also appreciated the tireless staff during the busy breakfast rush

They worked non-stop to keep the food supply coming The room was clean and comfy It had a fridge but no microwave (had to go to the lobby for that) Parking lot patrolled at night by security vehicle Only dislike is the location–it’s squeezed in between a couple busy stretches of road Blink and you will miss the entrance or accidentally turn into the adjacent property

17. Hampton Inn & Suites Memphis-Beale Street (3-star hotel)

About this hotel

Half a block from the nightlife of Beale Street, this casual hotel is a 5-minute walk from the FedEx Arena.Contemporary rooms have free Wi-Fi, flat-screen TVs, desks with ergonomic chairs and coffeemakers; some have balconies. Suites add kitchenettes and/or pull-out sofas.Breakfast is included, and there’s an indoor pool, a fitness room, 2 meeting rooms and a business center. Valet parking is available (fees may apply).

Things You Need to Know

  • Guests praised the beds
  • Guests mentioned the bathrooms are unclean
  • Walking distance to the Memphis Music Hall of Fame and the Memphis Rock N’ Soul Museum
  • Guests praised the professional, friendly service
  • One of the few hotels in the area with an indoor pool
  • Guests praised the balconies

Feedback From Real Customers

Charmaine Harper

We stayed at this hotel a couple weeks ago and had a very good time The hotel was beautiful and very clean Most of the front desk staff were courteous and accommodating

The breakfast staff was extremely hard-working; the food was very good Watch your bill at hotel bar; they charge a food tax and added tip onto the bill We wanted to donate an item to the hotel but the front desk lady (don’t recall her name) was very rude about it We took it back and donated it to a local church We didn’t have much issue with the loud sounds on Beale St We’d definitely return!

Brenda Dorris

We stayed July 2 -July 4 the hotel was very clean, great location for many activities Breakfast was awesome the staff very nice and helpful The room we stayed in was on corner so the first night Saturday July 2 was an experience

I wondered why there was earplugs on night stand, well at 10pm I found out why and they were no good for the extremely loud music and noise from street, but it all ended around 11 or 12 Jon at front desk was extremely nice and helpful He even brought us extra towels at 9pmWould definitely go back to this hotel just a different room next time

Erika Robinson

Hi my name is Erika and I stayed here Memorial Day weekend for my birthday I left over 3,000 dollars in a purse in my room when I checked out and didn’t know Margaret went above and beyond to contact me

I’m so grateful for your awesome staff I look forward to staying with you guys again Margaret you are truly an amazing person an many blessings are going to continue to be in your favor If you need any information please feel free to respond hereThank you!

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *