5 star hotels in Menlo Park, CA

1. The Stanford Park Hotel (4-star hotel)

About this hotel

Set a mile from Stanford University, this elegant hotel is also a mile from the Allied Arts Guild and 8 miles from the Hiller Aviation Museum.Casual, warmly decorated rooms offer free Wi-Fi, flat-screen TVs and coffeemakers. Upgraded rooms add sitting areas, fireplaces and/or garden views. Suites include separate living areas; some feature 4-poster beds, whirlpool tubs and dining tables.Amenities include a 24-hour gym, a heated outdoor pool, a hot tub and a sauna, plus gardens and courtyards with fire pits. There’s also a warm bar/restaurant. Breakfast (surcharge), loaner bikes and parking are available.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the bathrooms
  • 6 min drive to the Iris & B. Gerald Cantor Center for Visual Arts
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “cookies” 12 times
  • Guests praised the breakfast
  • The fitness center has weight machines
  • Guests liked the nightlife

Feedback From Real Customers

Marta Miller

Incredible hotel! From the moment you walk in, you can tell it’s a special place The ambiance is unlike any other hotel I’ve stayed at The artwork and photography throughout add such charm and celebrates the history and achievements of so many Stanford greats, providing a strong connection to the area

The restaurant and bar within the hotel (both indoors and outdoor) are spectacular! The entire staff are so friendly and make you feel like a part of their extended family from the moment you check-in I felt so welcome and taken care of our entire stay The hotel room was very spacious and I was blown away by the cleanliness! I highly recommend this hotel and will never stay anywhere else when I’m in the area!

Karen Bennett

I loved this hotel so much From the parking lot to the pool garden every detail was thought out I loved the Modern/Traditional decor mix

I can tell they hired Wonderful design team The art was very well thought out and entertaining This was a wonderful stay I always got in to late to enjoy the giant firepits in the garden Next time I will have to plan to come back a little early!

Kaleb Allen Hum

We had family come visit us in the bay and they stayed at the Stanford Park HotelFantastic experience all aroundThey were able to fully recharge in a gorgeous restful room after their delayed flight, 3am check in, and all of our bay ventures!The staff and customer service are nothing but excellent

The Stanford Park has a beautiful and friendly vibe that would be hard to match anywhere else on the Peninsula Enjoyed the live music, courtyard dining, and poolside very much

2. Hotel Nia, Autograph Collection

About this hotel

In a modern building off the Bayfront Expressway and the Bayshore Freeway in the commercial Menlo Gateway area on San Fransisco Bay, this upscale hotel is 5 miles from Stanford University.Elegant, contemporary rooms have marble accents, and offer Wi-Fi, flat-screens, minifridges and coffeemakers. Upgraded rooms have floor-to-ceiling windows with city or bay views. The 1-bedroom suites add separate living areas. Some quarters sleep 4 people. Room service is offered.A trendy restaurant has quirky decor that includes doors hanging from the ceiling. Other amenities include a cafe, and an outdoor pool with sunloungers, plus event facilities.

Things You Need to Know

  • The rooms have coffee makers
  • 10 min drive to the Hiller Aviation Museum
  • 21 min drive to San Francisco International Airport
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the grounds
  • Guests praised the fitness center, which has elliptical machines
  • Guests praised the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Aram Shahinfard

I have been to this hotel’s bar area a few times and they have a good selection of drinks and small bites The backyard is very meticulously designedThis tome we stayed for a night and got a good deal since it was a last minute booking

And wow, the room was so beautiful The attention to details, all the nice finishes; amazing Bed was comfortableThe only issue was all the 4 pillows in our room were hugeBut overall highly recommended

Ciara Lopez

As a Marriott Bonvoy member I enjoy exploring hotels in different locations I also really love the Autograph Collection hotels because they’re always modern in aesthetic and amenities What I love about this location is that it’s outside of the hustle and bustle but still very convenient to anything you could desire

The outdoor space is intimate but fulfilling- with a beautiful pool & poolside cabanas as well as a lawn with lawn games right next to their bar and restaurant area The rooms are quiet and modern I personally love the corner rooms and soaking tub You will definitely enjoy your time here

amy amy

Horrible experience!! First the hotel is beautiful and the staff is nice However, after this everything falls apart We arrived just before 9pm

Was told the restaurant and bar is closed Then we asked if we could order room service and they said they don’t offer room service Then the next morning I couldn’t find the lotion in the bathroom I figured must have been a simple oversight, so i called down and they informed me they don’t offer any kind of lotion What? I have never been to a place that doesn’t offer lotion!! The blackout shades are designed poorly and don’t overlap so it’s bright in the morning Traffic is noisy But it is what it is I guess can’t do much there However, today we went down to grab a quick bite before our flight and the place was completely empty We asked to sit outside and they informed us they couldn’t accommodate because they were fully booked (please look at the photos I’m attaching, there wasn’t anyone seated!) paying $800 per night I would expect more The way this place is ran leaves much to be desired

3. Aloft Silicon Valley (4-star hotel)

  • Address: 8200 Gateway Blvd, Newark, CA 94560
  • Phone: (510) 494-8800
  • Ratings: 4.3 (870 reviews) Very good
  • Website : Aloft Silicon Valley
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Contemporary hotel offering stylish loft-inspired rooms with free WiFi, plus casual dining & a pool.

About this hotel

This modern hotel is 11.4 miles from Palo Alto, 20.5 mles from downtown San Jose and 19.3 miles from Oakland International Airport.Rooms with relaxed, urban-inspired decor feature sofas, free WiFi and 42-inch flat-screen TVs, plus minfridges, microwaves and coffeemakers. Room service is available.There’s a gourmet snack station, a casual restaurant serving locally sourced Californian cuisine, and a sleek bar. Other amenities include a lounge with a fireplace, free parking, a gym and an outdoor pool, as well as 9 meeting rooms.

Things You Need to Know

  • Guests liked the beds
  • Guests mentioned the rooms are large
  • 6 min drive to Coyote Hills Regional Park
  • One of the few hotels in the area with room service
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned “robots” 40 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Jay Bhatia

Excellent customer service Clean and modern rooms Absolutely love the robot delivery

The only issue I experienced was with the EV Charger I witnessed a few people plugging in their Tesla and walking to work In the evening I saw someone watching a movie in their vehicle while it was charging Obviously they weren’t guests at the hotel I wish we got the opportunity to use the EV chargerUpdate: It seems like EV charging is a big issue at this location Most regular guests are aware of people swapping out their cars throughout the day to get a free charge This is really unfair to all the guests who wish to use this complimentary amenityThe hallways are really noisy We requested a high floor room to avoid all the noise We were very disappointed

Mitch Cullins

The hotel was great It’s well-appointed They have a sold menu, pool, TV options, etc

I had a small problem with my room (none of the internet-based TV services worked) Stuff happens/things break More than I am disappointed to not have streaming TV for a night, I am super-pleased with their efforts to make me happy Their engineer spent over an hour with tech support before determining a replacement device was needed Then later he found me in the hall, apologized and gave a great explanation – he put in a LOT of time for my one little problemIt turned out that first night the hotel was full, so they had no options But the next morning, as I walked to the car, the (Manager?) ran across the parking lot to tell me would have a new room ready and to meet him in the afternoon He didn’t have to do that Heck, he had me resigned to the “broken” room all week, and could have sold what was one of his few open rooms He didn’t He sprinted to take care of me and I appreciate itI am headed back to the area soon, and based on that experience, Aloft is where I will stay every time I can

Wang Yue

I stayed three nights in this hotel from 3/16 to 3/18 The hotel was completely cut off power on the last night, 3/18, starting at least 9pm I was back to hotel around 9pm and it was already power off

The hotel did nothing Obviously they don’t want to pay extra to call someone to solve the outage issue after-hour The electricity was not back on until next day morning around 9:30am And, apparently, they can avoid preparing breakfast because of thatThe most disappointed part was there was no explanation, no apologies and of course no refund at all Obviously, they don’t care about customer satisfaction or their service quality I’ve been traveling all over the country and this is definitely the WORST experience

4. Hotel Strata (3-star hotel)

  • Address: 93 W El Camino Real, Mountain View, CA 94040
  • Phone: (650) 967-6957
  • Ratings: 4.7 (827 reviews) Excellent Eco-certified
  • Website : Hotel Strata
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Warm, streamlined rooms, plus free breakfast, Wi-Fi & weekday local shuttle service.

About this hotel

Just off State Route 82, this modern hotel is a half mile from shopping and dining in downtown Mountain View, and within 5 miles of many Silicon Valley companies.Warmly styled rooms feature hardwood floors, and bathrooms with heated floors, in-mirror TVs and 3 showerheads. All have complimentary Wi-Fi, flat-screen TVs, DVD players, work desks, wet bars, microwaves and minifridges. Suites add extra living and sleeping space.Freebies include parking, a hot breakfast buffet, and weekday shuttle service to area businesses. There’s also a fitness room, a patio with fire pits, and an electric car charging station, plus loaner bikes.

Things You Need to Know

  • Guests praised the clean, large rooms and the TVs
  • Guests praised the kitchenettes
  • Guests praised the bathrooms
  • 6 min drive to the Computer History Museum
  • 30 min drive to San Francisco International Airport
  • Guests praised the friendly service, which has a concierge
  • Guests praised the fitness center

Feedback From Real Customers

Jonas Rapport

This is the best hotel I have ever stayed in We went here the night of our wedding and the experience here exceeded all of our expectations The shower is fantastic with multiple outlets and excellent water pressure

The bed is extremely comfortable The room is very private When I went down to get breakfast, the owner and staff personally prepared my tray and helped me carry it to my room They included extra sweet gifts to congratulate our wedding

Francine F

We stayed at Hotel Strata for a weekend It was an easy choice for me when I seen all of the amenities and the location is great as well Making reservations were easy and all the information was sent to us in an email so I felt very secure about my stay

My husband and I were warmly welcomed and the check in was a breeze We loved the room that we stayed in The bed was so comfortable and it was a dream to relax and watch a movie on the 65 inch TV My husband loved the heated floors and the shower! I mean everything we could have needed or wanted was provided to us for our stay It almost made us not want to leave We love that rolling table which was an awesome surprise The hotel felt very safe I cant forget they have access to pathwater refillable stations on each level I mean how cool is that The continental breakfast was delicious and I love the espresso machine The Owners were kind enough to share a great place for my husband and I to adventure to on our way home! We truly enjoyed our stay and are already making plans for a trip in May, we plan on requesting the same room 🙂

Laura J

Strata is amazing you won’t regret staying here The hotel staff treat you like family, and do their absolute best to take care of anything, going above and beyond My fiancé and I are moving from Austin Texas to Mountain View for work, and Strata is our first stop which means, we have a LOT of luggage, a bunch of stuff that we need to figure out, and the staff here made things super easy for us

Here, you are not just a room number, you are a person with unique needs and they definitely show that they care in every interaction you have Staff members here are patient, accommodating, and very sweet to help us sign packages, answer questions We can not be more grateful There is complimentary breakfast in the morning and snacks all day Their bike rental program is also very convenient while we wait for the car to be delivered Walking distance to grocery stores Highly recommend, would give 10 stars if there is an options

5. The Clement Palo Alto (5-star hotel)

  • Address: 711 El Camino Real, Palo Alto, CA 94301
  • Phone: (650) 322-7111
  • Ratings: 4.9 (115 reviews) Excellent
  • Website : The Clement Palo Alto
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Contemporary suites in a sleek, all-inclusive hotel offering a rooftop pool, chic dining & cabanas.

About this hotel

An 8-minute walk from the Palo Alto Caltrain station, this sleek, all-inclusive hotel is a 9-minute walk from Stanford Stadium on the Stanford University campus.Featuring wood furnishings, the contemporary suites offer free Wi-Fi and room service. They also have smart TVs, Nespresso machines and minifridges, in addition to separate living rooms and stone bathrooms.Meals and drinks are included and are served in a chic modern restaurant with an open kitchen. There’s also a rooftop pool, a hot tub and a sundeck with cabanas, plus a gym and a 24/7 self-service pantry. Valet parking is free.

Things You Need to Know

  • The rooms have microwaves and kitchenettes
  • 13 min walk to the Hewlett-Packard House and Garage
  • 8 min walk to nearest train station
  • Guests praised the service
  • Guests mentioned “all-inclusive resorts” 13 times

Feedback From Real Customers

Matt Winters

Amazing experience, Gail and team did a fantastic job making my wife’s birthday celebration very special We will be back and look forward to the exceptional, luxurious treatment at this beautiful hotel Rooftop pool is a great escape and all inclusive food is delicious

All the staff are friendly, attentive and make the experience so nice Thank you Clement team!

Arnar Breevoort

My experience at The Clement was exceptional The hotel is beautiful The service is wonderful

The staff is incredible The general manager, Sebastian, is one of the most excellent hotel managers that I have ever met Sebastian described the elaborate collection of guitars present in the hotel and was so attentive that everything was taken care of before it even came to mind I would recommend The Clement to anybody You will not regret it

Mike Schaeffer

This hotel is awesome, the rooms are very comfortable, tastefully appointed, with high quality finishes The common areas are well done, quiet and like being at home The staff is fantastic, everyone is very accommodating and friendly

The all inclusive and roof top pool are nice bonuses We plan to make this our in town get away place

6. Hotel Lucent (3-star hotel)

  • Address: 727 El Camino Real, Menlo Park, CA 94025
  • Phone: (650) 521-0024
  • Ratings: 4.2 (217 reviews) Very good
  • Website : Hotel Lucent
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Sleek hotel offering chic quarters & a gym, plus a rooftop terrace with a hot tub.

About this hotel

This chic hotel is a minute’s walk from the nearest bus stop, a 16-minute walk from Stanford Shopping Center and 1 mile from Stanford University.The minimalist rooms come with Wi-Fi, flat-screen TVs and minifridges, as well as coffeemakers. Upgraded rooms add kitchenettes and/or pull-out sofas. Suites have separate sitting areas.A breakfast buffet is available. Other amenities include a modern lounge, a gym and a game room, plus a rooftop terrace with a hot tub and a fire pit.

Things You Need to Know

  • 6 min drive to the Iris & B. Gerald Cantor Center for Visual Arts
  • 8 min walk to nearest train station
  • Guests liked the service
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub
  • Guests praised the modern bar

Feedback From Real Customers

debbie S

The manager is a very angry man who doesn’t respond well to simplequestions He seemed furious at checking because we used a hotelscom

The pillows were gross The room was dirty and noisy The manager was completely deranged I asked if it was possible to get different types of pillows and he got in my face about allergies etc I told him I understood and was simply inquiring if there were other pillows available He was yelling and frighteningly aggressive He followed us to the door yelling that we should find another place to stay We actually brought family with us to pack up fast and get out, he was so clearly unstable Needless to say, we found another place to stay,Update No surprise that they charged me for the entire stay What a nightmare this place is

Nancy Cornelius

We stayed at Hotel Lucent for one night on May 18, 2022 The bathroom door stopper had come off and the door fell onto my husband who was a Stanford Hospital patient (barn door type door) I jumped up and helped grab the door and immediately called the front desk

Also, the shampoo and other liquids in the “wall’ bottles did not work either The tile floor in bathroom was not cleaned (the closet had the same tile with white grout lines) but the grout lines in bathroom were black with dirt We paid $32322 for one night including tax Due to the door falling we should have been reimbursed by the hotel but we were not offered any kind of reimbursement except a verbal apology from the desk clerk (Their custodian stayed beyond his work hours to fix the door) We won’t stay there again as the hotel is “oversold” for what it is and the details and repairs and “attention to details” are missing We go to Stanford Hospital in Palo Alto but will find other accommodations

Robert Cvitkovic

As a European, this must have been one of the worst hotels I have been to The room had several problems There was a constant humming in the background; it smelled heavily like cleaner

The beds were short, and the bathroom was freezing as it had no heating All furniture is worn out Also, the breakfast has only cereals and some pastries, nothing fresh In the end, they also charged me insted of my company who made the reservation

7. Residence Inn by Marriott Palo Alto Menlo Park (3-star hotel)

About this hotel

Part of Silicon Valley, this relaxed hotel is off Highway 82, 3 blocks from Downtown Menlo Park and 2 miles from Stanford University.Modern, understated studios have sitting areas, pull-out sofas and fully equipped kitchens, plus free Wi-Fi and flat-screen TVs with premium cable channels. The 1- and 2-bedroom suites add separate living rooms.Hot breakfast, weekday evening socials and a grocery delivery service are free. Other amenities include a 24-hour convenience store, and a courtyard with a fire pit, as well as a 24/7 fitness room, a business center and 2 meeting rooms. There’s also a coin-operated laundry. Parking is available (fee).

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • Guests praised the bathrooms
  • 10 min drive to the Iris & B. Gerald Cantor Center for Visual Arts
  • 8 min walk to nearest train station
  • Guests praised the service
  • The fitness center has weight machines

Feedback From Real Customers

Eric Lee

Clean and well located We stayed here to use a free night certificateWhen we checked in, the front end staff was very nice and professional

They helped us get into our room even though the key system was down (hooray for physical keys)When we got into our room, we typically spray things and wipe things due to COVID but here, we were less worried as we could smell that it had recently been sanitized Some people may complain about it, but honestly, the faint smell of bleach is comforting to me (even before the Pandemic) Another great thing was that ALL the drinkware, silverware, and flatware was in the dish washer sterilizing while we walked in Basically, I had NO worries about cleanliness hereWe didn’t get to eat the breakfast since we were here only one day and had plans at Son & Garden around the cornerThe only thing that was a bit of a downer was no pool I’m guessing due to the location and typical clientele, a pool likely isn’t needed We did, however want one simply to let our kids play That would have been a nice touch, but not a dealbreakerOverall a great stay

Aaron Widjaja

I’ve actually been here many times and I loved it! The staff are extremely friendly and I love the dining area!! They also have kitchens, so you can cook too Even though it’s close to the train, I actually didn’t hear anything (although maybe it’s because I’m a deep sleeper haha) In fact, I’m coming back!! (yayy)! Overall, I highly recommend this hotel :)!

8. AC Hotel by Marriott Palo Alto

About this hotel

Set on a tree-lined main thoroughfare, this upscale hotel is 2 miles from the Computer History Museum, 4 miles from Stanford University and 12 miles from Norman Y. Mineta San Jose International Airport. It’s 18 miles from hiking trails at Black Mountain.Polished rooms feature Wi-Fi, smart TVs and minibars, as well as tea and coffeemakers. Upgraded rooms have balconies and/or mountain views. The 1- and 2-bedroom suites provide living rooms with pull-out sofas.There’s a tapas bar with a terrace, plus a fitness room, and a furnished patio with fire pits. Valet parking and breakfast are available.

Things You Need to Know

  • Guests praised the clean rooms
  • 4 min drive to the Googleplex
  • 26 min drive to San Francisco International Airport
  • Guests praised the friendly service
  • The fitness center has free weights

Feedback From Real Customers


Very nice hotel overall Comfortable clean room Good size, including safe and refrigerator

Coffee maker and most amenities provided Very nice bathroom with good space One thing to note is that only one drawer was in the room, and the shampoo, shower gel, and conditioner was fixed to the wall of the shower Also the bathtub was large but did not allow for a bath to be taken because the drain stop seemed to be intentionally disabled

Pamela Olesen

I rarely give five stars but as I try to think about what could have been better to get a fifth star, I can’t think of anything criticalRooms are be modern, staff were friendly, atmosphere is great, ❤️ the hydration stations!The only thing I’ve found in the last few Marriotts is a lack of shelf/bench/ledge

anything to make shaving your legs even possible in the shower

David Wells

I wanted to like this hotel stay more; however, there were a lot of little inconveniences that frustrated me As a frequent traveler I’m used to things being different than what I’m used to, but things like the light switches either seemed to regularly not function, or just be incredibly unintuitive The overhead light in the entryway fell out of it’s housing on my first day staying in my room

The gym was incredibly stuffy (temperature was fine, just zero airflow) Also, everyday the room was cleaned, whoever did the cleaning turned the hand faucet so it pointed out of the shower door at high pressure, so almost every morning I gave the bathroom a nice spritzing of water before I had to turn it back to a position that made sense There were a few other oddities, but again, hotel was mostly just fine other than weird things that kept popping up regularly

9. Hyatt Centric Mountain View (3-star hotel)

About this hotel

Set in The Village at San Antonio Center, an upmarket shopping complex, this polished hotel is an 8-minute walk from San Antonio train station. It’s 3 miles from both Stanford University and the Computer History Museum.Upscale rooms provide free Wi-Fi, flat-screens and minifridges, as well as tea and coffeemakers. Some rooms feature sitting areas with pull-out sofas. Suites have separate living rooms with dining areas; upgraded suites add balconies.Parking and breakfast are available for a fee. There’s a casual restaurant and a bar. A terrace offers a pool, and a lounge area with a fireplace. A business center and a gym are both open 24/7.

Things You Need to Know

  • Guests praised the beds
  • 9 min drive to the Computer History Museum
  • One of the few hotels in the area with room service
  • Guests mentioned pools 16 times
  • Guests liked the breakfast
  • The fitness center has weight machines and elliptical machines
  • The hotel has a boutique store and a game room
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Andy Mai

This is a newer hotel with modern design It’s located right next to a big shopping mall, many convenience stores, supermarket, restaurants The hotel is kid friendly and it has a long swimming pool if you want to do lap swim

That is a rare amenity Oh, it’s half outdoor with half shade but it is heated !! The staff is nice and very responsive to our request Room is clean with a great view of the mountain and a cute dog park


Wonderful experience staying here while house hunting after a cross country move Every person that I interacted with on staff was warm and kind They helped me with a number of unusual requests without hesitation and I felt very supported with the special needs of the stay

The food at the restaurant was super delicious and had something for everyone but featured really fresh ingredients and outstanding flavors Pro tip – request a room with a core of the dog park- delightful Highly recommend!


I really don’t ever leave reviews, but this hotel was fantastic It was very clean, the rooms had very nice views, and the surrounding area has a lot of food options The staff and management also went above and beyond to make my stay great

I was (to my bad fortune) working nights while on business travel, and was having a hard time sleeping during the day with the sound of footsteps above me Not their fault at all, people move around during the day, just my bad luck The front desk allowed me to move to a top floor room no problem and I slept like a baby I also found the HVAC units to be very quiet The staff was kind and the restaurant staff was so kind as well, as was the bartender There was a small mix up with one of my call in orders (no problem, humans make mistakes, and I called close to kitchen close time) The bartender was kind enough to give me a drink on the house, and my food was brought to my room I totally understand mistakes happen, so it wasn’t necessary, but it really shows how much the staff here cares about their guests If I’m out for work travel again I will certainly be staying here

10. The Westin Palo Alto (4-star hotel)

  • Address: 675 El Camino Real, Palo Alto, CA 94301
  • Phone: (650) 321-4422
  • Ratings: 4.2 (584 reviews) Very good
  • Website : The Westin Palo Alto
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Straightforward rooms & suites, some with balconies, plus a poolside bar & landscaped courtyards.

About this hotel

Adjacent to Stanford University, this straightforward hotel is also a 6-minute walk from Palo Alto Caltrain Station and a 12-minute walk from Stanford Shopping Center.The traditionally furnished rooms feature flat-screen TVs, WiFi (fee), iPod docks and coffeemakers with Starbucks coffee, plus marble bathrooms. Some also have balconies. Suites add living rooms, and are also available with fireplaces and whirlpool tubs.Amenities include Mediterranean-style landscaped courtyards, a heated outdoor pool and a gym (with a workout-gear lending program). There’s also a poolside cocktail bar, 6 conference rooms and an upscale restaurant.

Things You Need to Know

  • 13 min walk to the Hewlett-Packard House and Garage
  • 6 min walk to nearest train station
  • Guests praised the service
  • Guests mentioned fitness centers 20 times
  • Guests liked the breakfast
  • Guests liked the poolside bar

Feedback From Real Customers

Brent Clark

Nice hotel, great location What really makes this special is the person who greeted me at the front desk Her name is Cat and she is AMAZING

I’ve been traveling for several weeks and I came in exhausted My flight was canceled and I’ve been having a busy / stressful day Cat immediately greeted me with a smile and a joke and made me feel relaxed and comfortableAfter my (much deserved) nap, I’m going to try to hit the pool to relaxTHANK YOU CAT!!!


A mixed stay this trip, but hopefully related to their ongoing renovationsThe Good: very high quality service as expected from a Westin Due to the renovations there was a mix of Westin and Sheraton staff on call, but quality was great all across

The Surprising: housekeeping appears to have switched from expected to on request only When I confirmed with the front desk after several days, they apologized that I wasn’t told when I checked in Not sure if this is a regional (CA is under a major drought warning) or a staffing (due to post-Covid issues) change, but unexpected nonethelessThe Gratifying: The property, in the final stages of its renewal, is lovely on the inside and out, and it’s location near the Palo Alto downtown makes this a great place to stay in the Valley

11. Park James

  • Address: 1400 El Camino Real, Menlo Park, CA 94025
  • Phone: (650) 304-3880
  • Ratings: 4.5 (163 reviews) Excellent
  • Website : Park James
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished, upscale rooms & suites with smart tablet controls & flat-screens, plus a cafe & a bar.

About this hotel

This sleek, modern hotel in Silicon Valley is 3 miles from Hoover Tower, 4 miles from San Francisco Bay and a 6-minute walk from the Menlo Park bullet train.The polished rooms with floor-to-ceiling windows and wood accent walls have flat-screens, free Wi-Fi and work desks, as well as smart controls with a tablet and an armchair. Suites add living areas with leather furniture. Room service is 24/7.Amenities include a coffee shop, a bar and a business center.

Things You Need to Know

  • Guests praised the rooms, which have minibars
  • 11 min drive to the Iris & B. Gerald Cantor Center for Visual Arts
  • 7 min walk to nearest train station
  • Guests liked the restaurant, mentioned 13 times in reviews
  • Guests praised the bar

Feedback From Real Customers


I don’t understand the positive reviews here The rooms make a nice first impression then it’s all down hill from luke warm showers to the cleaning service showing up at 10 one day and 2 the next They advertise a happy hour on these cards in the rooms but the manager is weirdly territorial of the courtyard and couches

We were told to join the standing room only corner of the inside lobby for happy hour Why? Like most guests here, I’m in town for work I sat in the office all day and just wanted to sit outside (on one of many empty seats) with a drink The hostess and wait staff were incredibly rude We just went elsewhere and had to laugh as we could see from our room those couches stayed empty till close Good job For the price point we expected much more or at least on par with similar hotels near by No microwave, no breakfast They don’t offer coffee in the lobby They do blast elevator music after 4:30 This one’s a never again for me

Maia Mangold

Such a warm welcoming pool reception to kick off their new summer menu The team really went beyond expectations with their service Amazing featured cocktail as well as their delicious food that was being passed around with smiles on each staff member’s face

Rosewood Sand Hill has emphasized their amazing ambiance, spectacular views and their stellar customer service I would highly recommend this to anyone looking for another home away from home

Madison Marozik

I had the pleasure of attending the Modern Day Wife event at the Park James Hotel in May as well as hosting an event with the company I work for the evening before It was SUCH a wonderful experience The staff of the hotel goes above and beyond for every single person and is so friendly and kind

I could not ask for a better experience and I can’t wait to go back and stay there in the future Also, the food and drinks at their restaurant are DELICIOUS!! Highly recommend a spicy marg 🙂

12. Nobu Hotel Palo Alto (5-star hotel)

  • Address: 180 Hamilton Ave, Palo Alto, CA 94301
  • Phone: (650) 531-8888
  • Ratings: 4.5 (346 reviews) Excellent
  • Website : Nobu Hotel Palo Alto
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Sleek, modern rooms & suites in an upscale, contemporary hotel offering a health club & dining.

About this hotel

Set 5 blocks from Stanford University campus, this contemporary, upscale hotel is also 4 blocks from Highway 82 and 17 miles from San Jose Airport.The modern, sleek rooms have floor-to-ceiling windows, minibars and espresso makers, plus flat-screen TVs, free Wi-Fi and iPod docks. Some rooms provide city-view balconies, while suites add sitting rooms.Complimentary perks include access to a fitness center and health club. There’s an upscale regional restaurant and bar, along with a business center and 2 meeting rooms. Valet parking is available for a fee.

Things You Need to Know

  • The rooms have minibars
  • 10 min walk to the Hewlett-Packard House and Garage
  • 7 min walk to nearest train station
  • Guests praised the bar

Feedback From Real Customers

Lauren Lauren

Excited to stay Nobu Hotel in Palo AltoNice ambiance and unusual rest room with toto vide The lighting system was so modern

However, the service was not great Room cleaning had to be requested at 3 pm after though staff had come earlier but only refilled the mini barThe picture is Japanese Breakfast Bento which looks good and tastes good


We were excited to stay at Nobu as we understood, from their marketing, that it was exceptionally cool, exclusive, and boutique We looked on their site for a nice room and found that the Zen Suite (about $1,200) was available for the night we wanted to stay, which happened to be that same night When we landed we checked again to see if it was available and it was, but since we were only a few minutes away we decided to go right to the hotel and check in rather than reserving online

The two young gentlemen at the front desk (early twenties and very inexperienced, but doing their best) laughed when we asked about the suite and said they were all booked and that Expedia was likely having problems We said we saw it was available, not on Expedia, but on the Nobu Palo Alto site and we pulled it up in front of them Anyway, don’t trust their site for booking, you’d have to call to be certain before putting in your card info to make sure you aren’t booking a room that doesn’t exist inside the cancellation time Then it just got stupid they only had rooms with two queen beds (which by the way they are not queen beds – they are doubles which are really small) Since we were already there and tired we decided to take the two queen room Got to our room and a large panel fell off the wall when my wife opened the safe The paneling isn’t aligned and opening the safe cabinet door was enough to dislodged a 3 by 4 foot heavy panel from the wall which then fell on her We switched rooms The next room had a lovely thick black hair in the sink, maybe a dark sushi noodle, not sure It was end of day so we decided whatever we came up against we would stay The beds are not queen beds, but I mentioned that already Rooms are small TV is enormous and really great, but very limited channels but still – it’s a great TV Shower was ok but no hand held and they have a “Japanese” style wood floor in the shower which serves only an aesthetic purpose, and maybe to hide hair underneath, but damn it hurts the feet Bathroom is very tiny The toilet was unbelievably great and the showcase of the room, along with the TV The toilet is fully automated with remote control, heated seat, squirty things etc Basically you are renting a toilet and TV with some surrounding furniture No electrical outlets next to beds – just USB ports which is fine but not if you have new iPhone etc Carpets are stained, mostly because of the color selection we think which shows an archaeological history of prior guest shenanigans There is only one elevator which gets tedious The common areas of the hotel are sort of finished but not really There is an odd second floor patio that is 8 feet wide with some furniture facing a wall Nobody was out there There are surely other spots to stay that would be a better value and still very nice We couldn’t help but think Nobu is more of a marketing and food services company than a hotel company We give three stars which we think is fair for a three star hotel


The highest level of service ever received! The hotel is simple and refined The best concierge I have ever interacted with! From toiletries to arranging sightseeing/recommendations (everyone from valet) {so personable!}Excellent hotel for business and pleasure 5-star hotel without a stuffy Four Seasons/Ritz approach

Room service is top notch Front desk was super responsive when I needed more shampoo/conditioner/Nespresso podsWe stayed in a Ryokan room which I can not emphasize just how incredible and serene the room feels We were granted early checkin as soon as we landed from SFO at 11amI booked this not expecting much, but the small touches and personalized attention is what sets Nobu apart from anyone elseThe 82 inch tv is magical as is the heated toilet seat, you’re welcome!

13. Sheraton Palo Alto Hotel (3-star hotel)

About this hotel

A 5-minute walk from the Palo Alto Caltrain station, this modern lodging is also 12 minutes’ walk from the Stanford Shopping Center.Slick rooms come with Wi-Fi (fee), flat-screen TVs and coffeemakers, as well as desks with ergonomic chairs. Some rooms include free Wi-Fi, kitchenettes, whirlpool tubs, and/or balconies or patios. Suites add separate living areas. Club rooms provide access to a lounge with complimentary continental breakfast, all-day snacks and afternoon appetizers.Amenities include an American restaurant and a lounge, plus a fitness center, a heated outdoor pool and a 24/7 business center.

Things You Need to Know

  • 15 min walk to the Hewlett-Packard House and Garage
  • 5 min walk to nearest train station
  • Some guests disliked the air conditioning but others praised the beds
  • One of the few hotels in the area with room service
  • Guests liked the American restaurant
  • Guests praised the outdoor pool

Feedback From Real Customers

s Zig

We love the pool and the location of this hotel The staff are all super friendly and professional Check in is fast and efficient and the managers are present and helpful

Our room was very clean and the a/c works great which is a big thing for us This hotel is older but it is still the best place to stay You can walk to Stanford Mall and the shops at Town & Country as well as downtown Palo Alto We look forward to our next visit

Karla Mei Robertson

The location can’t be beat, and I’ve got 20 years of positive memories from this hotel The pool is nice and my kids love it (although it’s a bit chilly and I really wish there was a hot tub) The staff is good and the ground are nice- so get a garden view room if possible

The rooms are basic, serviceable But the walls are paper thin So if you have a noisy neighbor you are screwed But I’ll take my chances and will keep coming back

Gordon Burgess

Have kids and want to hear more of them? Enjoy the euphonious roar of an ice machine? This is the place for you! With walls carefully engineered to be as thin as permitted by law and a layout designed to amplify 60-year-old Karen’s shrieking while she pounds tequila poolside at 2am, this is truly the ultimate experience No need to get an adjoining room for Uncle Steve, it won’t save you from his snoring and you won’t be sleeping either wayPros: The location was great, the staff were efficient and friendly, and the room was clean

Check-in/check-out was smoothCons: Noise 🗣️🛏️ Guests were yelling in the pool area until 1-2am for the three nights I was there which could clearly be heard through closed doors, and no staff enforced any kind of quiet hours Other noise from guests in the hallway weren’t stopped by the thin walls and made the whole experience pretty terrible One morning I was woken up at 6am by an employee dragging pool chairs on the concreteI only ended up getting a few hours of sleep a night and it impacted the business trip I was on I would not recommend this experience to others The shouting of guests stays with me in my dreams but I’m lucky to already have tinnitus to drown it out

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