5 star hotels in Metairie, LA

1. JW Marriott New Orleans (4-star hotel)

  • Address: 614 Canal St, New Orleans, LA 70130
  • Phone: (504) 525-6500
  • Ratings: 4.4 (2778 reviews) Very good
  • Website : JW Marriott New Orleans
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Polished hotel offering a spa & an indoor pool, plus a New Orleans restaurant & a chic bar.

About this hotel

This polished hotel in the French Quarter is a 13-minute walk from lively Bourbon Street and a 10-minute walk from Jackson Square.Refined rooms feature coffeemakers, flat-screen TVs and iPod docks. Upgrades add access to an executive lounge with free breakfast and snacks. Suites add living rooms, while upgraded 2-bedroom suites offer dining areas and whirlpools. Wi-Fi is provided for a fee.Wi-Fi is free in public areas. There’s a New Orleans restaurant and a chic lobby lounge; breakfast is offered for a fee. Other amenities include an outdoor saltwater pool, a fitness room and a spa, plus a business center and 19,000 sq. ft. of meeting space.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • Walking distance to the Audubon Butterfly Garden and Insectarium and the Nicholas Girod House
  • Guests praised the friendly service
  • Guests mentioned “canals” 19 times
  • Guests liked the breakfast
  • Guests praised the views
  • Guests praised the fitness center, which has weight machines

Feedback From Real Customers

Siani James

I never received my email review but I definitely wanted to leave one This was one of the BEST hotel stays I’ve had in while The staff were extremely personal and professional

The gentleman that checked us in upgraded us to a larger corner room with a view The rooms are spacious and clean The art in the lobby is great for pictures and the bartenders are experienced and friendly The only downside is that you can’t charge food from the Fogo Steakhouse on the property to the room and earn points towards it Other than that, I highly recommend this hotel during your next visit to NOLA Only a 2 minute walk to bourbon street Prime location and luxury experience

Ashley Ritch

We had a wonderful stay at JW in New Orleans! It was a perfect central location to everything 2 minute walk to Bourbon Street, lots of great restaurants and shopping nearby Loved the added security by having to scan your room key to get into back entrance on Canal Street, and to get up to your floor on the elevator

Room was very nice & clean Will definitely be back!

Johnny L

Make sure to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking any room This web site will compare thousands of booking websites and normally will have prices a lot cheaper compared to others! Thank me later! This place is the best rated in this area

I have been coming here for a very long time If you stay for a few days you definitely won’t be let downWe had a wonderful stay at JW in New Orleans! It was a perfect central location to everything 2 minute walk to Bourbon Street, lots of great restaurants and shopping nearby Loved the added security by having to scan your room key to get into back entrance on Canal Street, and to get up to your floor on the elevator Room was very nice & clean Will definitely be back!

2. Royal Sonesta New Orleans (4-star hotel)

About this hotel

On lively Bourbon Street in the renowned French Quarter, this upscale hotel is an 8-minute walk from St Louis Cathedral and Jackson Square.The plush rooms offer free Wi-Fi, flat-screen TVs and laptop-sized safes. Some have French doors overlooking a courtyard pool or leading to balconies above Bourbon Street. Upgraded rooms provide access to a lounge with free breakfast and snacks. Suites add whirlpool tubs, spiral staircases to separate living areas, or canopy beds.Amenities include a Cajun restaurant, an oyster bar and a jazz club, as well as a cafe and cocktail lounge. There’s also a courtyard pool, along with business and fitness centers.

Things You Need to Know

  • Walking distance to the Museum of Death and The Historic New Orleans Collection
  • Guests mentioned the rooms are small
  • Guests mentioned the service is professional
  • Guests mentioned “Mardi Gras” 18 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • Guests praised the outdoor pool

Feedback From Real Customers

Merry Weathers

Entryway is 😍 great place to take pictures if you’re staying there Check in was fast and efficient even though at first they couldn’t find my reservation they work diligently to take care of it Hotel was very welcoming and accommodating and in a great busy location

I rested in my room well as if it was soundproof, I’m not sure Coffee in the morning at the curbside shop was very beautiful Don’t miss out on taking the coffee out to a lanai that they have there with orange trees‼️ that was very beautiful to look at in the morning I hope to return to this establishment, it felt very warm and welcoming


PROS:Best locationPet friendlyBeautiful lobby and interior balconyNice pool and facilitiesValet parking (additional charge but on par with rates in the area)Young man who checked us in was kind and doing his best to ensure we were set up for a good stayCONS:Bathroom needs to be be cleaner- saw some rust and mold that must be cleaned outHad an issue with the balcony door lock, and while staff tried to help, we got a lot of attitude for whatever reason Sad part is I brought this issue up beforehand (on our first day actually) to the front desk and NOTHING was done The lady at the front told us someone would be up, and no one showed up

The next day, when we were locked out, the staff acted like it was our fault?Phone didn’t work so had to walk down to the lobby to request anythingDesire restaurant downstairs is overrated Packed, rude staff, and dirty Better options in the area for sure I understand there are staff shortages, but this was the worst restaurant we visited the whole time we were in NOLAIf you’re bringing a pet- the hotel’s pet relief area is gross and in an awful corner of their garage next to a bunch of loud machines?! How is anyone, let alone a dog, supposed to use a space like thatNo room service unless requested, no robes, etc Highly doubt anyone would have done anything anywayDefinitely much better hotels in the area within short walking distance Far too pricey for a very underwhelming, less-than-luxurious stay This is on par with a 2 or 3 star hotel but they can get away with it because of location I would recommend looking elsewhere

Maine Girl

Nice lobby, small room – seems old The location is great for Bourbon St We had a balcony room

It was nice for sitting and people watching and listening to music ect However, if you want to sleep after 2am, I don’t suggest this hotel Get one on Canal St They are still close enough to walk to Bourbon and be in the actionbut you will be able to sleep at night It will be quieter We went from a band playing, to a trumpet, to a jazz band and so onThe staff was friendly when we did deal with them There is no room service tho

3. Kimpton Hotel Fontenot (4-star hotel)

About this hotel

In the Central Business District, this chic hotel is a mile from quaint buildings and nightlife in the French Quarter. It’s 15 miles from Louis Armstrong New Orleans International Airport.Elegant rooms with Italian linens provide Wi-Fi, flat-screens, Bluetooth speakers and minibars. Some add yoga mats, city views and/or sofas. The 1-bedroom suites offer living rooms, and an upgraded suite has a dining area, a wet bar and a pull-out sofa. Room service is available.A swanky cocktail bar features quirky decor and offers light meals. Other amenities consist of a casual cafe/bar and a 24-hour gym, plus breakfast, bike rentals and valet parking.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to the Audubon Butterfly Garden and Insectarium and the Aquarium of the Americas
  • 5 min walk to nearest transit
  • Guests liked the friendly service
  • One of the few hotels in the area with a casino
  • Guests praised the nightlife
  • Guests praised the swanky bar

Feedback From Real Customers

K Davis

Beautiful property! Great location Smells DELIGHTFUL Everyone was great and welcoming

Would like to send a special shout out to Ray who went the extra mile to make sure we were taken care of with holding our bags after checkout and arranging for our transportation to the airport The coffee shop and peacock room was great Would definitely visit again! Only downside is there is no microwave in the room but other than that, no complaints

Joe M.

Nice hotel Recently renovated Staff was great, very helpful and friendly

Beds were comfortable but they’ve done this glued on wicker thing on the headboard Not the best touch Water pressure in shower was also very low No coffee maker in the room but you can go down to the coffee shop for complimentary black coffee This seems pretty standard with Kimpton and Covid Peacock room had great drinks! Location of this hotel is also good for exploring as you are walking distance to both the French quarter and garden district

Star Thomas

This hotel is cool From the check in experience the staff showed professionalism and kindness Which is important to me

They informed me of everything the hotel had to offer and surrounding businesses that I could possibly need Inside they had a nice restaurant/bar Also a coffee shop called “The Gospel” This hotel actually made my stay in NOLA really great

4. Sheraton New Orleans Hotel (4-star hotel)

About this hotel

This contemporary hotel is a 0.3-mile walk from the Aquarium of the Americas and 1.5 miles from Mardi Gras World.The traditional or modern rooms have WiFi (fee), flat-screen TVs and signature beds. Club rooms provide access to a lounge with complimentary WiFi, continental breakfast and evening appetizers.Amenities include a bistro with New Orleans-inspired cuisine and a bar modeled on a French Quarter courtyard, as well as a 24/7 fitness center and a rooftop pool with a sundeck. There are also meeting rooms and a business center, plus parking and airport shuttle service (fees).

Things You Need to Know

  • Walking distance to the Audubon Butterfly Garden and Insectarium and the Aquarium of the Americas
  • Guests mentioned the rooms are large but outdated
  • Some guests complained about the showers
  • Guests mentioned the service is professional
  • Guests praised the restaurant
  • Guests mentioned “Mardi Gras” 29 times
  • Guests praised the views

Feedback From Real Customers

Caitlin Molczyk

The hotel overall is well-maintained The hallways did have carpet bunching that probably needs redone The room was great

We had a city view room that did not disappoint Housekeeping did a great job with our room When we had an issue with AC, maintenance was up right away The pool was nice, though smaller and shallower than anticipated They have a nice bar downstairs in the lobby area A negative is that there is not enough staff at the front when people are checking in or out There was a bit of a wait time, most likely due to the number of people staying for the conferences that are hosted in NOLA and even at the hotel The location of the hotel is top notch It made our experience so much better than I could have imagined Overall, we would definitely stay here again

Reese Watson

We stayed here for a week and had a fantastic time There’s immediate access to restaurants, stores, bourbon street and transportation is everywhere The room was on the 25th floor and we had a nice view of the city on the pool side of the hotel

The service was phenomenal and went above and beyond as far as friendliness is concerned The staff were very pleasant in general It was quiet and comfortable, we used the gym a few times and loved the wide selection of machines and equipment I would happily stay here again in the future

Kelly Tudor

The location is amazing It’s within walking distance to so much in the French Quarter and the streetcar stop out front is convenient The view of the Mississippi from our room was awesome

The beds are very comfortable Rooms are clean and nice The pool was nice, but much smaller than expected Staff was nice, but seemed a little annoyed at being asked questions about the cityBut for a 4 star hotel, the amenities are very lacking There is no refrigerator in the room, the bathrooms are very small, the closet is very very small, there is no free wifiit costs money each day, the number of open outlets is lacking, and the parking is outrageous You can’t use a luggage cart on your own, either, so if you have a lot of stuff you’re stuck carrying massive loads up and down, or paying large sums of money to bellhopsThe parking is way overpriced and valet is even more ridiculous For the cost you’d expect actual security in the garage, but nojust cameras The garage is very narrow and dangerous and poorly lit I was very nervous about leaving our car there with some things in it, but we had paid for 24 hours and didn’t want to pay even more money to find luggage storage after we checked outI guess I expected more from a 4 star hotel

5. Hyatt Regency New Orleans (4-star hotel)

About this hotel

Set in a complex of buildings that includes the Mercedes-Benz Superdome and the Smoothie King Center, this upmarket hotel in the Central Business District is a 1.2-mile walk from lively Bourbon Street in the French Quarter.Understated rooms with city views offer free Wi-Fi, flat-screen TVs and iPod docks, plus minifridges. Club-level rooms add access to a lounge with free breakfast and snacks. Suites feature living areas. Room service is available.Dining options include a seafood restaurant, a cafe, and a casual rooftop lounge next to an outdoor pool. There’s also a trendy bar with live entertainment, and a gym, as well as 70 meeting rooms.

Things You Need to Know

  • Guests praised the rooms but some disliked the kitchenettes
  • Some guests complained about the showers
  • Walking distance to the Ogden Museum of Southern Art and the Contemporary Arts Center
  • Guests praised the service
  • Guests praised the views
  • Guests praised the fitness center

Feedback From Real Customers

Tiffany Sudbury

I enjoyed my stay for the most part However, my room stayed hot Air seemed to only work during certain hours of the daytime

There was no spa and no access to the pool There were several conferences going on at the same time and it seemed that most everyone was enjoying themselves Right now, you need proof of your COVID vaccination to get into the hotel restaurants, but you have to show proof of vaccination to check into the hotel So, there’s that We did not know we needed proof of vaccination to even check in Glad we had it There were 4 different charges for valet parking I believe 3 of those were different types of taxesThe saving grace was that the food was good Everywhere we ate in the hotel, the food was good The service just depended on who you got and when BTW, if you go to the 8 Block Cafe for breakfast, do NOT leave the serving utensils in the food That’s unsanitary Put them back on the plate in front of the chafing servers That was a point of contention for the young lady trying to keep that area up We got fussed at and we had JUST walked up But, it’s true You spoil the food that way But WE didn’t do itThe hotel is close to the Dome and the Smoothie King Center There is a bit of a walk to the Quarter

Craig Prater

Stayed here recently while in town for a wedding First, note that this hotel is always busy, as they are usually hosting multiple events at the same time Check-in was quick, but valet service can take a while, depending on time of day

The Regency Club wasn’t open, but for that inconvenience, we got a daily $50 credit to use anywhere in the hotel, in addition to free breakfast each morning, since we’re Hyatt Globalist members Also, we liked that breakfast was served until 12pm, unlike most hotels that shut it down at 10amWe got upgraded to a junior suite, which still wasn’t that big, but I will say it was a good use of space Our room was in excellent condition, contrary to what other review say We couldn’t get the thermostat to adjust the temperature to what we wanted, so we had to alternate just turning it on and off throughout the day, due to it blowing so cold The bed was extremely comfortable, one of the best hotel beds I’ve ever had, and the bathroom had adequate space Note that there is no automatic room service unless you’re staying at least three nights Otherwise, you have to call & request room serviceThe hotel is huge and has over 30+ floors, so there are plenty of restaurants & bars inside Bartenders were great Restaurant food was average to me, and for that price, I’d advise you’d be better off getting food at any of the great nearby restaurants The hotel is right on the steps of the Caesars Superdome & just a few steps further from the Smoothie King Center Both very short walks Lastly, the hotel is about a 12-15 minute walk to the French Quarter, and it’s right on the trolley line which will take you around downtown and to the French Quarter as well

Tramayne King

This hotel was close to so many food options Even had a great variety of food options within the hotel Parking choices were to have valet for $40 a night or park in the garage connected to the hotel for $25

The rooms were beautifully laid out We loved that it came with large bottles of shampoo, conditioner, and body wash My bed was soft and clean Even had a coffee maker with individual pods The hotel itself is vast can be confusing to get around but it is so pretty you don’t mind being a little lost sometimes The pool was clean but always so crowded I believe it is shared with 2 other hotels I went in the morning which seemed to work out but any time after it is very full Out my window view was the dome which was amazing to see

6. Harrah’s New Orleans (4-star hotel)

  • Address: 228 Poydras St, New Orleans, LA 70130
  • Phone: (800) 427-7247
  • Ratings: 4.2 (17297 reviews) Very good
  • Website : Harrah’s New Orleans
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Posh high-rise hotel offering plush rooms & suites, plus a 24/7 casino, dining & live music.

About this hotel

In a 26-story building surrounded by bars and restaurants, this upscale casino hotel close to a streetcar stop is a 15-minute walk from Jackson Square, and a mile from storied Bourbon Street.Plush rooms feature free Wi-Fi and flat-screen TVs, along with coffeemakers and minifridges; most have city or river views. Suites add sitting rooms. Room service is available.The 24/7 casino offers slots and table games. Dining options include an upscale steakhouse, a lavish buffet and 2 seafood restaurants, plus a pub and a cafe. There’s also a 12-lane bowling alley, a lounge with live music, and a lively bar. Valet and self-parking are available (fee).

Things You Need to Know

  • Guests liked the large rooms
  • Walking distance to the Aquarium of the Americas and the Audubon Butterfly Garden and Insectarium
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the restaurant service
  • Guests mentioned “Mardi Gras” 30 times
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Catherine Lindsay (Shelly)

Location is prime it’s close in walking distance to everything, We had5 rooms, The 2 Housekeepers that we had were very friendly the front desk was very friendly the hotel manager was very friendly Our bathroom had pieces of rolled up toilet paper everywhere, there were dirty towels still left in the bathroom that smelled like urine, The rest of the room seemed to be pretty clean just the bathroom was overlooked a bit The floor that we stayed on, the soda machine was stopped up you couldn’t get your drinks out, But they did tell us to come down the next morning and they would give us a refund

The view out the window is beautiful the room itself is very pretty nice bed comfortable mattress nice pillows and sheets So overall it is a nice place to stay there was just an overlook in our bathroom, Can’t be perfect all the time, But it wasn’t bad enough that we wouldn’t stay again!

Johnny L

Remember to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking any room They compare countless hotel sites and typically will have rooms a lot cheaper compared to others! Thank me later on! This hotel is one of the most well known in this area

I’ve been staying here for years If you stay for a few nights you won’t regret itThe suites are spacious with a separate living room and bedroom King size bed rooms are great also with a good amount of lounging space Extra chairs and couch with a fridge and iron included Separate shower and deep bathtubs And the casino is right there next to it!

Shauna Smith

One of the worst experiences I ever had staying at a hotel!!!! 5 of us ladies were there this past weekend and it was terrible!!!! First, they gave us a room with 1 queen size bed when it was suppose to be 2 queen size beds We get to the room and they provide us with this dirty roll away bed To make matters worse, the room was dirty from pillows to sheets

On top of that, we had no face towels to wash our bodies with only big drying towels When we requested more towels, meaning face towels, they brought us even more big towels The room was freezing as well which made us all sick!!!!! The next morning we spoke with Mark (very nice staff) who upgraded our room We also received face towels as well However, on Monday morning, we woke up to having no hot water We called the front desk and they did absolutely nothing about it So we had to take showers anyway Terrible experience I would not recommend anyone to stay here

7. New Orleans Marriott Metairie at Lakeway (4-star hotel)

About this hotel

Offering views of Lake Pontchartrain, this sleek hotel is 6 miles from the New Orleans Museum of Art, and 7 miles from the 20th-century Longue Vue House and Gardens.Understated rooms and suites offer complimentary Wi-Fi, flat-screen TVs, and tea and coffeemakers. Some have separate living areas and/or pull-out sofas. Upgraded quarters provide access to a club lounge with free breakfast, drinks and snacks. Room service is available.Dining options consist of a restaurant, a bar and a cafe. There’s also a gym, a sauna, and meeting and event space. Breakfast and valet parking are available.

Things You Need to Know

  • 10 min drive to City Park
  • One of the few hotels in the area with room service
  • Some guests complained about the kitchenettes
  • Some guests complained about the bathrooms
  • Guests mentioned lobbies 32 times
  • Guests praised the views
  • The fitness center has weight machines and elliptical machines
  • The hotel has a sauna

Feedback From Real Customers

Robin Nwankwo

The valet staff were attentive despite their high volume, respectful and friendly The counter staff made great eye contact and very friendly and welcoming Our room had a beautiful view of the lake between the neighboring high rises

Our bed was so comfortable and the pillows invited us to deep sleep after our journey Though small the room had sufficient amenities Thanks for a great stay

Steve Newkirk

That view of the lake amazing! Rainy night was awesome to watchThe rooms were nice and clean and the check in staff was ultra friendly and invitingWish the room had a fridge

But we made dueWhat ever happened to the pay fridges? Stocked w snacks and drinks? I sure miss that Saves that trip to 7-11 or CVS!

Lenore Ramirez

I’m only writing as good because I had somewhere to lay my head at night I’m a Hilton lover and honestly thought from the images, this would come close When I checked in I got a letter saying water would be shut off for maintenance from 4-7 am

Peak times for those who get up for work right Then I was told house keeping services were limited due to Covid When walking around the floor (11th) I noticed how dated the carpet was that it was lifting up which could cause a trip hazard The gym was nice however and well equipped If you hungry while staying here, please take the time to eat somewhere else The restaurant downstairs is very very expensive and quality sucks If you enjoy old grease flavor eat there I’m really surprised that this hotel didn’t offer complementary breakfast at all Took me two days to get a mobile key after visiting the front desk 3 times Im really upset that I ordered food from downstairs but had no microwave to heat it up

8. Residence Inn by Marriott New Orleans Metairie (3-star hotel)

About this hotel

Less than a mile from Interstate 10, this relaxed all-suite hotel is 5 miles from the New Orleans Museum of Art and 6 miles from a zoo at Audubon Park.Casual suites offer kitchens, free Wi-Fi and flat-screens, as well as desks and living areas with pull-out sofas. The 1- and 2-bedroom suites add separate living areas.Parking, a breakfast buffet and an evening social are complimentary. Other amenities include an outdoor pool, a hot tub and a fitness center, plus BBQs and meeting space. There’s also a business center and a coin-operated laundry.

Things You Need to Know

  • Guests praised the kitchenettes
  • The rooms have refrigerators
  • 8 min drive to City Park
  • 13 min drive to New Orleans Louis Armstrong
  • Guests praised the friendly service
  • Guests mentioned “suites” 19 times
  • The fitness center has elliptical machines and treadmills
  • Guests liked the outdoor pool

Feedback From Real Customers

Fatima Lalehchini

To start off, this hotel did not provide daily housekeeping like most hotels do, even though we requested it everyday

Very odd policy Staff was rude during breakfast and yelled at me for not using tongs when picking up bread Tone of voice ruined my day and they should’ve spoke to me, the guest, with respect Door that allowed you into side building of hotel room remained unlocked 24/7 and really made me fear for my safety Hotel said “It is broken” and brushed it off like it was nothing seriousOverall, staff seemed miserable doing the bare minimum at their job Very uncomfortable pull out sofa bed and hotel claims they could not do anything to make it better Trash overflowed in our room due to housekeeping coming only twice during my week long stay Housekeeping lady and an older lady at breakfast were the only nice people during my stay Everybody seemed to not care for my needs as a guest Next time I will stay somewhere else

Marquita Smiley

This location was dirty I spent the first hour after we arrived wiping down oil and dirt smudges off of the walls It appeared as if children stayed here regularly and no one bothered to clean after them

There was old juice running down the walls There were white, dried stains on the arms and cushions of the couch The couch was super worn The ac in the second bedroom didn’t work, which was uncomfortable in 80 degree weather The pull out bed was covered in old chips and cookie crums This location was convenient but the decor was dated and room was dirty We walked into the room to an aroma of mildew I’m an Elite member but truly nothing Elite about this stay other than being thanked for being a member This has to be the third property I’ve stayed at in the past yr or that has left me questioning Marriott 🤔 Won’t be back to this property

Rocky Seals

Long, but please read before booking! If I could give negative stars I would The room was clean, and that is the only positive The microwave did not work, the icemaker did not work, and the AC thermostat had a lowering limit which made the room quite uncomfortable in the middle of a heat wave

On our first full day, the pool was still closed for “cleaning” when we attempted to use it at 10:00 am although the stated hours are 9am-9pm Eventually, hours later, someone came and added chemicals but did not clean the pool of sand and pebbles, etc No additional pool cleaning was done for the duration of our four day stay The same day, we realized that we could not connect to hotel wifi When we notified the front desk we were given a telephone number and left to deal with the hotel’s isp ourselves After more than an hour, variously on hold and troubleshooting, appealing to both the front desk (no help at all), and the isp rep, we still had no wifi Upon calling corporate customer service my husband was told there was no recourse for any of these issues When he inquired as to what purpose was served by the customer service number he was told, quite curtly, not to be rude, and at this point we gave up Finally, further into our stay we required additional towels since only one per person was provided My husband spoke to housekeeping, gave our room number, and asked for towels He was told that all of them were being laundered, none were available, and inexplicably, that the housekeeper had already spoken to his wife about it That simply did not happen and I am unsure as to what the purpose of saying that might have been Choosing the Metairie Residence Inn was a huge mistake It was frustrating and greatly reduced our enjoyment of a much anticipated trip The utter lack of concern by the staff at both this location specifically, as well as by Marriott Corporate is extraordinarly disappointing From a 30 year Platinum Elite member, beware

9. DoubleTree by Hilton Hotel New Orleans Airport (3-star hotel)

About this hotel

Close to Interstate 10, this straightforward airport hotel is 2 miles from both Louis Armstrong New Orleans International Airport and Lafreniere Park.Flat-screen TVs and free Wi-Fi are offered in each relaxed room, as well as coffeemakers and custom-designed beds. Executive rooms provide access to a lounge offering complimentary breakfast and evening appetizers. Suites add living areas and wet bars.An airport shuttle is free. There’s a casual restaurant serving southern and Creole cuisine, and a lounge bar, as well as a 24/7 fitness center, and an outdoor pool with a tiki bar. Other amenities include 10 meeting rooms and a business center.

Things You Need to Know

  • 13 min drive to City Park
  • Some guests disliked the bathrooms
  • Guests praised the friendly, professional service
  • Guests liked the casual restaurant
  • Guests mentioned “cookies” 47 times
  • The fitness center has weight machines and treadmills
  • Guests praised the outdoor pool

Feedback From Real Customers

Jeanette Russell

I stayed at this hotel for the first time during an all female motorcycle event The employees at this hotel was fantastic When we needed more towels it was there

One of the elevators went down during our visit but it was fixed in a timely manner The room was clean and the pillows were very comfortable If you needed your room clean you had to request for it which was understandable (Covid has changed everything) Lastly the cookies, the cookies, cookies they were so good! They handed these out as were where standing in line to check in along with a bottle of water I would stay at this hotel again

Robert Pendt

The hotel was clean and quite comfortable It was necessary for me to get my room key reprogrammed initially but I think I will try using the Hilton app at the next stay instead of the hard card Room temp was a balmy 65° but thankfully allowed for guest adjustment

The staff was especially accommodating for our group’s transportation needs The daily breakfast was adequate albeit a little pricey for individual expense All things considered I would certainly stay at this Hilton again

Valencia Ellis

This is an amazing Hotel! There is a great restaurant and bar downstairs! Extremely clean & CROWD READY! The pool area & seating in back was awesome They were UNDERSTANDING of the fact that we were celebrating & having fun as adults! We just needed housekeeping to give us clean towels & bedding as we were there for THREE DAYS! We were told by a service person the washing machine was broken I think they had just grown tired of us as a group! But we are returning

soon! So get the machine ready! We love DOUBLETREE ❤️

10. Country Inn & Suites by Radisson, Metairie (New Orleans), LA (3-star hotel)

About this hotel

This informal hotel is 5 miles from the New Orleans Museum of Art, New Orleans Botanical Garden and City Park.Straightforward rooms feature free Wi-Fi, cable TV and safes, plus microwaves, minifridges, and tea and coffeemakers. Suites add sitting areas with pull-out sofas.Complimentary perks include breakfast, parking and an airport shuttle. Other amenities consist of an outdoor saltwater pool, a gym and meeting space, plus a terrace with fire pits.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • The rooms have refrigerators and microwaves
  • 9 min drive to City Park
  • 14 min drive to New Orleans Louis Armstrong
  • One of the few hotels in the area with room service
  • Guests mentioned “Fire pit” 13 times
  • Guests praised the breakfast
  • Guests praised the outdoor pool

Feedback From Real Customers

Katie Chriceol

When we got in our room they had it warmed up for us Room also had a great smell! As two women alone traveling we felt very safe with gated entry The staff was so kind and helpful as well

Everything was clean and we loved all the outside amenities provided (Firepit, tables,covered lounge area) We truly enjoyed our stay while visiting to see Tool concertFront desk even recommended great bar and grill that stayed open until 3am and we had a great time there as well

susan hoffpauir

This place was great Gentleman at front desk was courteous and quickly checked us in He also advised he gave us upgrade due to membership

Place was clean and quiet despite being right next to interstate Would definitely stay again Only negative and not so much a negative but was unaware is they charge $50 deposit even even when paying with cc

Yesenia Ochoa

The hotel is okay, for the price Our room smelled a bit like mold, the bathroom door was broken, and the bathroom fan did not work I asked the front desk if I could switch rooms and they were super helpful and understanding

I opted for keeping my room as both the rooms had the same issues Breakfast was hot and pool was great, I was the only one swimming every morning (note, pool opens from 9am to 9pm) Overall, not too bad I would stay here again

11. InterContinental New Orleans, an IHG Hotel (4-star hotel)

About this hotel

This refined hotel in the Central Business District is 3 blocks from the vibrant French Quarter and a 14-minute walk from the Mercedes-Benz Superdome.The traditional rooms come with free Wi-Fi, flat-screen TVs and work desks, as well as minibars and coffeemakers. Suites add separate living rooms, wet bars, pull-out sofas and/or balconies. Room service is available 24/7.There’s a casual American restaurant offering a breakfast buffet and dinner, in addition to a high-end restaurant serving Gulf Coast cuisine. Other amenities include an outdoor pool and a fitness center, along with a business center and 8 meeting rooms.

Things You Need to Know

  • Guests mentioned the rooms are large
  • Walking distance to the Audubon Butterfly Garden and Insectarium and the Museum of Death
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “canals” 11 times
  • Guests liked the fitness center
  • The hotel has a boutique store
  • Guests praised the balconies

Feedback From Real Customers

DJ Jackson

As soon as you drive up to the location the greeting is warm You have a choice between valet parking or self parking in the garage next door Walking into the foyer has a nice at home feeling

There’s a restaurant to your right, service desk to you left and straight ahead is the elevators and a bar The receptionist was very friendly and knowledgeableThe rooms was clean and very roomy and the King size bed was comfortable Bathroom had a nice sized shower as well!!!!!!There wasn’t day to day room service but if you called they did bring you what you needed

W W Jr

The location is great There was no room service option at this hotel or housekeeping the entire week I was here Necessary electric outlets in my room for laptop work were non functioning

The desk light had no light bulb My hotel reservation was for one king bed and foam pillows; neither of those were honored even though the hotel was the one to contact me to see if I had any specific needs or requests The bar of soap was the size of my thumb and is NOT usable to shower with The breakfast restaurant was $30 for the buffet and the man making the omelettes slathered on a story about how he has not had a day off in 3 weeks and can’t provide for his children and any tips would be appreciated This went on with every customer that entered the buffet area I was here for a full week seminar in this hotel and while the organizers(not affiliated with this hotel in any way) did a great job with 500 tax professionals participating, this hotel overall sucked! I worked in a hotel all through college in Philadelphia and if we hawked customers like this for tips at an already outrageous breakfast price plus tipping the server, we would have been fired on the spot I am an IHG rewards member and this hotel does not deserve to be part of a hotel chain that generally does a good job 5 days in a hotel with NO room service, or towels exchanged is unacceptable Every discussion or question I had for hotel staff about these issues resulted in a NO Oh and did I mention that the room was $270 per night for all this aggravation? Do yourself a favor and stay across the street at the Marriott

Natalie Andrew

No room service for our entire stay (4nights) I had to empty our bins , make our beds , clean the bathroom I asked the housemaid for clean towels on day 3 and she had none

Gave me a few face flannels and two hand towels Eventually I tracked down two fresh bath towels None of this is terrible if the room rate is reduced to reflect the reduced services , however we paid premium prices for a hotel experience and did not received thatNever been in a serviced hotel with no service, ever I’ve stayed in back packer hostels with better cleaning servicesNo complimentary water either The concierge also seemedClueless about tourist options, restaurants and getting to / from JazzfestNot impressed and would not recommend staying at Intercontinental Extremely average hotel experience for 5 star price tag

12. Residence Inn by Marriott New Orleans Elmwood (3-star hotel)

About this hotel

Across the street from Elmwood Shopping Center, this contemporary extended-stay hotel is 6 miles from Louis Armstrong New Orleans International Airport, and 9 miles from bustling Bourbon Street in the French Quarter.The stylish studios come with free Wi-Fi and flat-screen TVs, plus kitchens, and living areas with sofabeds. The 1-bedroom suites offer separate living rooms.Parking and hot breakfast is complimentary, as are regular evening socials with snacks and drinks. Other amenities include a convenience store, BBQ and/or picnic areas, and a gym, as well as an outdoor pool with a sundeck and loungers. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the rooms
  • 16 min drive to the St. Louis Cemetery No. 1
  • Guests liked the friendly service

Feedback From Real Customers

Sam Williams

I had a family emergency and needed to cancel a room for the FINAL FOUR, a night where the room could’ve been booked by someone else for such a high demand event Couldn’t cancel with FindHotel, had to call the hotel and was lied to by Ron Ron wouldn’t return my phone call after telling me they’d “look into it”

Left messages, nothing I’m out $600 for a room I didn’t use that could’ve easily been rebooked by someone else Lack of customer service from both FindHotel and Residence Inn will keep me away from these businesses for future bookings for myself and my company The lack of empathy/customer service for such an easy fix is incredible I’ll be disputing this charge with my credit card company

13. Windsor Court Hotel (5-star hotel)

  • Address: 300 Gravier St, New Orleans, LA 70130
  • Phone: (800) 262-2662
  • Ratings: 4.7 (1250 reviews) Excellent
  • Website : Windsor Court Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Luxe European-style hotel with a rooftop pool, a spa & elegant quarters with marble bathrooms.

About this hotel

This luxe European-style hotel in a high-rise building is a 3-minute walk from The Shops at Canal Place.The posh rooms with English-style decor feature Italian marble bathrooms, iPod docks and free Wi-Fi. Suites add wet bars, and many have balconies. Club-level rooms add access to a private lounge with free continental breakfast and snacks, plus evening drinks and hors d’oeuvres.Amenities include a heated rooftop pool, a fitness center, a 24/7 business center and a full-service spa. The 4 dining options include a grand salon for afternoon tea, and a lounge with live jazz.

Things You Need to Know

  • The rooms have refrigerators
  • Walking distance to the Audubon Butterfly Garden and Insectarium and the Aquarium of the Americas
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “Tea” 34 times
  • Guests praised the breakfast
  • Guests praised the views

Feedback From Real Customers

Nichet “Nic”

I LOVED THIS HOTEL!! They literally thought of everything to give guests an AMAZING stay I will be back! Every hotel should model after this one The amenities and A COMFORTABLE BED!!The Southern hospitality was unmatched

Suck kind and helpful staff during an extremely busy weekend of events They took car of us I loved my room I did not want to leave it

Pad Dap (DAPA)

Beautiful hotel in a central & clean location in New OrleansThis is one of the safest areas & hotels to stay in during your visit to New OrleansThe hotel feels safer & more protected than most other hotels in the area

The entrance plaza and reception area outside are beautiful and very well taken care of by the hotelThe city of New Orleans should learn from this hotel about safety and cleanlinessThe hotel radiates peace and safety This is the place to stay if you want a high end peaceful and safe New Orleans experience


Fabulous!!! The most beautiful hotel in the city The service is truly the best From the moment you drive into the valet you are treated like royalty

Everyone here is very friendly and polite Room service was amazing Dinner and breakfast was very delicious The rooms are beautiful and elegantly decorated with comfortable beds and seating to relax

14. The Higgins Hotel New Orleans, Curio Collection by Hilton (4-star hotel)

About this hotel

This fashionable hotel in the Warehouse District is opposite The National WWII Museum and a mile from Saint Louis Cathedral. The nearest streetcar stop is a 4-minute walk away.Featuring art deco design accents, the warmly furnished rooms provide flat-screen TVs, Keurig coffeemakers and minifridges, in addition to Wi-Fi and safes. Suites add living areas. There’s also room service.Amenities include a polished French restaurant, a cafe and a vintage-chic rooftop bar, as well as a gym and meeting rooms. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Walking distance to The National WWII Museum and the Ogden Museum of Southern Art
  • One of the few hotels in the area with 24-hr room service
  • Guests liked the polished restaurant
  • Guests liked “Art Deco”, mentioned 11 times in reviews
  • Guests praised the architecture
  • Guests praised the breakfast

Feedback From Real Customers

Carrie Williams

Extremely clean, comfortable beds – overall excellent hotel! I’m very picky when it comes to hotels and cleanliness is definitely the top priority! This hotel met and exceeded my expectations, which is extremely difficult to do! It’s in a good, safe location The staff were professional and ensured our requests were met The only down side, which is very minor, would be the parking garage isn’t directly attached to the hotel

It is next door, literally the buildings are touching side by side It wasn’t a problem for us, especially when they excelled in all other areas We had a wonderful stay and will definitely stay here again when visiting New Orleans area

Aaron Grounds

My family of four stayed one night as we were getting on a cruise ship the next day I thought the hotel was amazing! I knew it was the official hotel of the WWII museum but didn’t realize all the amazing decor they would have I don’t think the pictures do it justice

The rooftop bar has great views at sunset I’m not sure what they pump into the lobby but it smells amazing The wife and will be coming back to stay and spend time at the museum

Eugenia Kim

Located in the downtown area of New Orleans Perfect location as it is close to the central part of New Orleans and a nice walk through Magazine Street which has a lot of cute shops, restaurants and not to mention District Donuts The hotel is beautifully built and the interior is impeccable

The staff is very friendly and accommodating But I think this hotel can use some improvement I think this hotel could be better if it has full room service which they don’t and recommend that all guests go downstairs for anything The toiletries brands could be nicer and bigger for guests It would be helpful to have better amenities like a private business center for those working remotely from the hotel The plugs in the room either work in some areas in the room and also not working in other areas

15. The Roosevelt New Orleans, A Waldorf Astoria Hotel (5-star hotel)

About this hotel

This luxe, iconic hotel in a grand 1863 building is a 15-minute walk from Bourbon Street and a 4-minute walk from Harrah’s Casino.Plush rooms have traditional decor, 42-inch flat-screen TVs and Wi-Fi (fee). Some rooms have bay windows, and bathrooms with TVs or claw-foot tubs. Suites add free Wi-Fi, and separate living rooms with pull-out sofas. Room service is offered.There’s an upscale restaurant serving Italian cuisine, a sophisticated lounge offering seafood, and an intimate cafe, along with the historic Sazerac Bar. A rooftop pool has a hot tub, cabanas and a bar offering light meals. There’s also a fitness center and a full-service spa.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Walking distance to the St. Louis Cemetery No. 1 and the Audubon Butterfly Garden and Insectarium
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the upscale restaurant
  • Guests mentioned “Mardi Gras” 12 times
  • Guests praised the architecture and the lobby
  • Guests liked the fitness center

Feedback From Real Customers

Brian Ellis

I chose to stay at the Roosevelt to get a 5 star experience and it came up a bit lackingI didn’t go with the expectation to be treated like royalty or a celebrity but I just had a higher expectation of the front desk service than what you would receive at a road side motel At check-in for our week long stay in a suite we got nothing from the front desk besides a key to the room

Not even pointed to which elevator to take We felt like we were bothering him just checking inService at breakfast was more of the same where we were sat at a table without a word spoken and no one came back to the table for 10 minutes And, when they did it was just to fill waters without a “you’re welcome” or acknowledgment when I said “thank you” for the refillThe hotel itself was beautiful and you could tell well taken care of The room was great as well And, having an entertaining area with a bathroom separate from the master bathroom is a nice touch for the suite Concierge and bell staff were super friendly as well Location is perfect for those who want to be in French Quarter without worrying about the constant noise of itIs it a horrible hotel? Not at allWould I pay the premium prices again for that level of service? No

Christie Carrington

A great experience at this hotel After two weeks of travel on the road, it was a welcome stay The staff were outstanding

Each one of them made efforts to smile and ensure we were taken care of When the air conditioning was not working in our room, they swiftly moved us to another room that they said was upgraded and much nicer Frankly, we preferred the first room and thought it was much nicer The breakfast cafe is lovely and the bar was great It would have been nice to have some snack food at the bar Note: The pool water was pretty scummy and looked filthy It was not a cool pool so didn’t really take the edge off the very humid and hot weather

Alyssa K

Attended a conference here and had a suite for my 3 night stay Without a doubt, this was the nicest hotel I’ve had the pleasure of staying in here in the States The food at the conference by the hotel’s catering department was consistently deciduous

Our concierge, Jasmine Montana, was a wealth of knowledge and helped me surprise a colleague for her birthday Housekeeping did a phenomenal job every day of keeping my room exceptionally clean The hotel itself is just beautiful It’ll be hard to ever stay anywhere else in New Orleans now that I’ve stayed here

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