16 Best 5 star hotels in Miami Beach, FL (2022)

Esteban Naranjo

Gorgeous hotel Exceptional service From the moment you walk in, you can feel the luxury and the experience that comes with

The smell in the front lobby is amazing Every single employee smiles and makes their best to accommodate you The room was spacious and the bed was super comfortable You’re really paying for a five star experience and it’s worth every dollar

Robert Gallione

Been coming here for many years, hotel is a really nice but the service has gone very very down hill Below are the issues that occurred during my latest stay:- Had many issues with my AC which took multiple days to resolve Room was 85 degrees

They sent a “engineer” to fix the AC on night 1, he said he fixed the AC Woke up sweating bullets, AC was not fixed Called back night 2 in the morning, they sent another 2 “engineers” who said they fixed the problem Got back to the room after being at the Day Villa we paid 650$ for to avoid being in a hot room & the AC was still not fixed, still 85 degrees I asked for a new room and they denied my request and gave me a 600$ credit The room was well over $600 a night so I find this very unfair I gave up at this point as I just wanted to try to enjoy my vacation My fiancé has asthma and was having breathing problems due to how hot the room was at this point We decided not to stay after night 2 even though we had 3 nights- Booked a 90 minute massage before arriving online Upon arrival we decided we’d like to get a couples massage so I attempted to call the Spa to change this They did not answer there phones for 2 days I called the front desk multiple times and explained the situation, they just forwarded my call to the Spa who did not answer the phone again and again Finally only 2 hours before my massage, they called The lady who called me was very rude and said they can move it as a “courtesy” however they only had one time slot available for a couples massage and we already had plans to leave at this point and go to a different hotel Because of this, I asked to cancel and they said they will still have to charge me the full price of the massage + 20% to cancel They said they’ve been trying to reach me for the past two days so it’s not there fault There’s no way they were trying to reach me, I’ve received numerous calls from the hotel which I’ve answered and had no communication problems whatsoeverI’ve stayed at many different St Regis hotels around the United States and I’ve never dealt with this kind of service St Regis Atlanta for example which I stayed at only a few months ago was an absolute joy, and the service was fantastic If you are vacationing to Miami, I highly recommend checking out other options as you will definitely be disappointed as this hotel does not live up to the St Regis brand

Bryan W.

Beautiful large hotel close to the beach in Miami Stayed here before the pandemicThe good:- Beautiful, clean rooms with gorgeous views of the ocean

– Luxurious, tropical feel- Great location for visiting the beachThe not so good:- Service was below 5 star / 5 diamond standards- Pool complex could be biggerI know some people say the rooms are a little dated, but they are clean and well appointed If you want an ultra-modern hotel, you may want to stay somewhere else The location is amazing, as it is right on the beach Walk out from the pool complex right out onto the beachService was a little below standard for a hotel of this class The hotel didn’t seem all that busy when I stayed here, but getting a service request completed took a long time Also, the pool complex is nothing special While most people do go out onto the beach, the privacy of the pool can be enjoyable, especially at night I feel a little let down in that regardOverall, great location, gorgeous views, nice rooms, and lacking a bit in the service department I prefer this hotel over the Savoy For the price, you might be able to do a little better, but you could also do a lot worseRooms with ocean views are highly recommended