15 Best 5 star hotels in Middleburg Heights, OH (2022)

Jack Sparky Frahn

For the price of the room and what we got we were not happy The room was to small, way to long The shower pressure was horrid and it took to long to take a shower

The breakfast was slim pickings and it tasted like it was 3 days old Coffee was good One night I bought a tea and a granola bar from the front desk and it was 7 dollars? I know convenience pricing but wow! The bed was to stiff and we did not get any sleep We will not be staying here at this hotel again

Jen Bradburn

Room was very large (I believe it was an accessible corner room) and had everything I needed Thought it was great hotel until I noticed housekeeping issues (a dirty washcloth sitting above the shower from previous guest and a long hair that didn’t belong to me on outside of bathtub) Morning breakfast was on lower end of hotels in this class

Pool was out of service, which was not reflected on Hilton website when I booked The front desk said it had been shut down for quite a while waiting on parts and no timetable for reopening Hotel is next to office buildings so guests are mostly for corporate travel Room was very quiet even though I was worried because I was next to elevator, stairs and ice maker (these happened to be the only things I asked to avoid when booking and are also in my hotel account information) I was not informed that you had to request housekeeping or they do not clean your room and there was no door hanger for my room to request cleaning Actually I’m assuming this was their policy since my room did not get cleaned while I was there I only stayed 2 nights with very late arrival the first night so it wasn’t a big deal to miss housekeeping, just would have appreciated some signage or instructions at check in if you needed to request it

Joe Brooks

My wife and I sometimes take road trips that have Cleveland as a stopover destination We had a pleasant one-night stay at this hotel in 2019 when we visited the Rock and Roll Hall of Fame On this trip we went to see the house from the movie A Christmas Story

This hotel was also conveniently located within about 5 miles of that destination, so we decided to stay here again on our July 2022 trip, also a one-night stayWe found that our experience in 2022 was also very pleasant and very similar to our 2019 stay We’ve noticed that some hospitality venues (ie, restaurants and hotels) seem to have suffered a bit due to Covid, but this hotel seems to have been unaffected The service was friendly and efficient, just like it was before CovidWe arrived after midnight and the night desk clerk checked us in She was friendly, welcoming and helpful Our rooms were well appointed We had the same full kitchen with a small refrigerator, a microwave and a dishwasher, sink, cupboards, plates and silverware The bed was comfortable, and the room was nice and quiet The bathroom was clean and had the usual amenities, including complimentary soap, shampoo and conditioner Water pressure, which is a problem in some hotel showers, was good hereThe complimentary breakfast was decent with a variety of breakfast foods available, including omelets, sausage patties on an English muffin with or without egg and cheese, waffles, fruit, breakfast cereals, packets of instant oatmeal, yogurt, muffins, milk and orange juice The only issue was that their orange juice dispenser was dispensing orange juice that was a bit watery – possibly a temporary condition that could have been easily rectified by refilling the machineWe asked for and received a late checkout Although we were about 15 minutes late leaving our room, no one complained and we did not feel like we were being hustled out of the room, which happens at some hotels Our checkout was fast and easy