5 star hotels in Millington, TN

1. Hyatt Place Memphis/Wolfchase Galleria (3-star hotel)

About this hotel

Off Interstate 40, this contemporary hotel adjacent to Wolfchase Galleria Mall is 11 miles from the Memphis Botanic Garden and 13 miles from the Lichterman Nature Center.Relaxed rooms come with free Wi-Fi, 42-inch flat-screen TVs and pull-out sofas, as well as coffeemakers and minifridges.Amenities include a seasonal outdoor pool and a fitness center, as well as a cafe/bar, 24/7 dining and a convenience store. There’s also a business center and meeting space. Parking is free.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 8 min drive to Bellevue Baptist Church
  • Guests praised the friendly, professional service
  • Guests mentioned “shopping malls” 15 times
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Kara Bailey

I’ll start by saying the front desk attendants were super friendly In all other aspects I don’t know how this hotel has such a high rating All of the fixtures looked like they hadn’t been wiped down in months

There was hair in the shower and sink when we arrived It just felt dirty Breakfast was a big disappointment There was some fruit, milk, juice, cereal, oatmeal, bagels, and toast, nothing filling I expected a lot more from the other reviews and the price

Caesar Alarcon

I checked in about 1:30 PM I never ask for a early check in The Hyatt I ask for a early check in Waco, Texas

They had no rooms available When we arrived in Memphis the hotel clerk wanted to charge me for a early check in I refusedI didn’t ask for this early check in Anyway your car is not safe in the parking lot The room was good The air conditioner work good The room has a sofa There also a refigerator in the room The shower was good

Tashala Williams

Upon arrival, we were greeted by Nikita I requested a double if it was available and my request was honored Everyone was nice and prompt with any requests

We were there with a semi large group and a another large group was also there My only complaint was there was only one elevator in operation and the hotel was jammed pack Otherwise I will be staying again Sonya was also really sweet when checking out

2. Hampton Inn & Suites Memphis-Wolfchase Galleria (3-star hotel)

About this hotel

This suburban hotel is 2.2 miles from the Colonial Country Club, 8 miles from Shelby Farms nature conservancy and 20.6 miles from downtown Memphis.The unfussy rooms, decorated in modern color schemes with warm woods, have free Wi-Fi, flat-screen TVs with HD channels, full work desks (plus ergonomic lap desks) and coffeemakers (some also have pull-out sofas); suites add kitchens and living space.In addition to a free breakfast buffet (or breakfast bags to go), amenities include an outdoor pool and picnic patio, a fitness center and complimentary parking.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the beds
  • 9 min drive to Davies Manor
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Lauren White

Location was perfect Close to the highway and lots of restaurant options for dinner Room was clean and the space was good for a one night stay as we drive across the country

I found the service to be frustrating For a hotel that says it’s pet friendly I found they were barely pet tolerant We got in late and needed to feed our kids so we dropped the pets and then went to dinner We weren’t gone for more then 10 minutes and I received a phone call telling me my dog was barking I told the lady we had just left and sat down to have dinner, there was no offer to call us back if she continued to bark, no offer to let us know if she was being super loud, no consideration for the fact that she had just been left in the room and might need a few minutes to get used to the new environment I don’t find that very pet friendlyIn addition to having to pay an extra fee to be able to stream entertainment on the “free WiFi”, made for a stressful evening after a long day of driving instead of a restful night

Wenda O’Neill

Rooms were nice, they seemed clean even though we found a broken toothpick on the bed (Weird right?) the handicap accessible room did not have a walk in shower, it has a tub with a rail The hallway smelled like someone was smoking in their room even though it was a smoke free

Having said that our rooms smelled great Conveniently located near lots of shops and pet friendly(but there is a fee)

Sophia Holloway

After searching for the best rated hotel in this area, I decided to Stay here for the first time The rooms are not as clean as I expected it to be The rooms need a bit of an upgrade

I’ve been here 2 nights so far While watching TV, a roach was climbing up the wall I took a picture for proof I called the front desk I was offered a room switch but what’s the point when roaches are climbing up the wallsI’m extremely disappointed This is unacceptable 😤

3. Big Cypress Lodge (4-star hotel)

  • Address: 1 Bass Pro Dr, Memphis, TN 38105
  • Phone: (800) 223-3333
  • Ratings: 4.5 (1713 reviews) Excellent
  • Website : Big Cypress Lodge
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Refined, lodge-themed hotel in a pyramid-shaped complex with restaurants, a bowling alley & a spa.

About this hotel

Set in an imposing pyramid-shaped building with a wilderness-themed retail space and entertainment venues, this rustic-chic hotel is 1.7 miles from Beale Street and the National Civil Rights Museum.Featuring free Wi-Fi and flat-screen TVs, the hunting lodge-inspired rooms and suites have handmade furnishings, minifridges, fireplaces and pillow-top mattresses. Some add living areas, coffeemakers, screened porches and/or whirlpool tubs. A sole suite provides a kitchen.There are 2 restaurants, an aquarium and an ocean-themed bowling alley, along with a fitness room, a day spa, conference spaces and a 25-story, free-standing elevator ride.

Things You Need to Know

  • Guests praised the large rooms and liked the beds
  • Guests praised the showers
  • 6 min walk to the Memphis Pyramid
  • Guests mentioned the service is professional
  • Guests mentioned “Observation deck” 17 times
  • One of the few hotels in the area with a spa
  • Guests praised the balconies

Feedback From Real Customers


Our family came here for Mother’s Day weekend We had a great time and it was a very unique experience! The price is definitely on the higher end, so I wish breakfast was included and maybe some other amenities But we had fun with what was available

We didn’t leave the resort because downtown Memphis is a very dangerous and high crime area That’s a fact, just drive through and you’ll see But the resort room was so cool, the inside was amazing how you could look down into and up into the pyramid It was the coolest bass pro we’ve ever seen too The bowling alley and restaurants were great too We had an issue with our AC the first night to they upgraded our room and gave us a discount for that night All staff was too notch There are police and security on site at all times for resort safety We would stay again but not for a while due to the cost

Alexander Meditz

It really is a great place to stay The room was very clean and the decor was rustic and charming We had an interior room that had a screened in balcony that allowed you to look down into Bass Pro Shop

You need to have a room key in order to get to the second or third floor which is nice because it keeps the traffic down to a minimum The one thing they could improve on is the bar they have on the 3rd floor They don’t have very many options as it is basically a dry bar All in all it was definitely a great experience and we would totally stay here again

Carrie Dela Cruz

A wonderful experience here, all employees were so welcoming, the definition of southern hospitality The room was amazing felt like being in a cabin Spending much of the evening on the balcony felt like we were outside without having to be outside with the mosquitoes

The Mississippi terrace was beautiful and relaxing to sit at and watch the sun go down The shower was wonderful and the linens were great quality not your standard over washed scratchy stuff you see in hotels Thanks for a great stay I hope to some day be back

4. La Quinta Inn & Suites by Wyndham Memphis Wolfchase (2-star hotel)

About this hotel

Close to Interstate 40, this modern, brightly decorated hotel is a 0.4-mile walk from Wolfchase Galleria and an 8.1-mile drive from Shelby Farms.The casual rooms include pillow-top mattresses, free WiFi and flat-screen TVs with HD channels, plus minifridges, microwaves and coffeemakers. Suites add separate living areas with sofabeds or whirlpool tubs. Kids 18 and under stay free with a parent or grandparent.Free continental breakfast and parking are offered, as well as an indoor saltwater pool, a fitness room, a business center and 1 meeting room. The hotel was built using environmentally friendly design and construction.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 7 min drive to Davies Manor
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “dogs” 28 times
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool
  • Guests liked the bar

Feedback From Real Customers

Darrell Hugueley

This place could have gotten another star perhaps, but for one service elementI was looking for a room while on the road, never a fun thing to do Unbeknownst to us it was Spring Break and ball tournament season, so rooms were hard to find

This La Quinta had a vacancyWe checked in, but we only needed a place to sleep for about four hours before leaving again They did not offer, more give us when we requested, a discounted rate for partial useThis has never happened before at any chain If I’m checking in at 2:30 am and leaving at 6:30, I’ve usually gotten a consideration and not been charged full priceBut I guess with all the guaranteed traffic for this season, they could charge the maximum amount, so they didThe amenities were fine and very comfortable Large suite with warm bedding and spacious seating area Definitely four stars for what they offered, but too profit minded to help customers get rest on an emergency tripI try not to be negative on my reviews, but other travelers need to be aware

Cee Cee BB

I’m so happy! This is a great hotel!! Kirti at the front desk went above and beyond to help me and my family feel at home! I was nervous about this long trip and finding a nice hotel in a city I’ve never been to The floors were being mopped when we arrived and it smelled nice and clean, the room was big and also very clean Nice linens too! Totally worth it to pay a bit more than the other hotels in the area to get this high level of quality! I’ll stay here every time I’m passing through

Thank you so much! I wish every hotel I stayed in was like this!Ps Edited to say: breakfast was actually nice and our 2 dogs really enjoyed the walk, there’s a long grass section the entire length of the building in the back, and a little station with potty-baggies right as you walk out the back door Love it!

5. SpringHill Suites by Marriott Memphis East/Galleria (3-star hotel)

About this hotel

At the intersection of I-40 and US-64, this casual all-suite hotel is a 5-minute walk from Wolfchase Galleria mall and 3 miles from Colonial Country Club. It’s 27 miles from Graceland, former home of the late Elvis Presley.Modern suites come with free Wi-Fi, kitchenettes, coffeemakers, and sitting areas with pull-out sofas, as well as smart TVs.A continental breakfast buffet and parking are complimentary. Other amenities include an indoor pool, a hot tub and a sleek lobby lounge, plus a coin-operated laundry, a 24-hour exercise room, a BBQ/picnic area and a business center.

Things You Need to Know

  • Guests praised the rooms
  • 7 min drive to Davies Manor
  • Guests praised the friendly service
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

E Mason (Miss Ann)

They staff was very accommodating They were quick to assist with any request we had The check in and out process was seamless

I gave 4 stars because, I guess based on timing, the pool and laundry facilities were being renovated I had to go to a sister hotel for these amenities Other than that I plan to stay again if the pool and laundry renovations are complete

Sam Ferguson

Overall it was an okay experience It accomplished the goal of a bed to sleep while passing through townHowever, we had a difficult time getting into the building upon our late night arrival

Spent around 30 minutes trying to knock/call/get anyone to let us in We even went to the hotel behind them to ask them if they could help She offered to call them for us but also didn’t get an answer I think we caught them on a bad night with high prices and poor service I would only stay if the rate matched the quality and unfortunately we paid close to the max rateFyi – Room 322 might be missing a carbon monoxide and smoke detector too

Bob Sorey

Room 217 Less than basic – Tv didn’t work Only one towel and nothing else in entire room Really basic for $168 – i can handle a hotel that needs a renovation but this one – 🙄🤦🏻‍♂️🤮 Should have expected something when an email arrived and said if you arrive after 7 doors locked and your reservation subject to cancellation – call this number 🤷🏼‍♂️🎤🥃

6. Extended Stay America – Memphis – Wolfchase Galleria (2-star hotel)

About this hotel

Set along the 1-40, this laid-back hotel is 5 miles from the Agriculture Showplace Arena and 7 miles from Shelby Farms.Offering warm decor, the modern studios have full kitchens, free Wi-Fi and flat-screen TVs, as well as work desks and armchairs.The hotel offers free parking and continental breakfast. Additional amenities include a seasonal outdoor pool, a fitness room and a business center, as well as coin-operated laundry facilities.

Things You Need to Know

  • The rooms have kitchenettes
  • 11 min drive to Putt-Putt® Golf & Games
  • Some guests complained about the bathrooms
  • Guests praised the friendly service
  • Guests mentioned “muffins” 14 times
  • Some guests complained about the breakfast
  • Some guests complained about the bar

Feedback From Real Customers

Julia Majeski

Both front Desk Clerks were very nice and helpful Hospitality was great The room was a different story

There was a strange smell as soon as you open the door, also the cabinet doors were falling off Hair on the towels in the bathroom Also the top white cover had brown spots on it Our shoes stuck to the kitchenette floor Also it looked like old gum stuck to the bedroom carpet We stayed in the room for 6 hours so my husband could rest and start driving again

Jessica Kotora

Despite calling and verifying in March before booking the hotel, the pool was not open We knew it was going to be hot (it’s Memphis in June!) and had two children with us that we needed to entertain so specifically booked a hotel with a poolWe were not given the room we booked (two queen beds since we had 4 people in our room)

Instead we were given a room with a king bed and told to use the pull out sofa The pull out sofa had a twin size mattress with cigarette holes/burns in it I brought this to the attention of the staff at the desk and he said he couldn’t do anything about the mattress as that was a maintenance issue but he would make a note on it We all 4 slept in the king sized bed that night The next morning I spoke with the manager and she was able to get a twin sized trundle bed so at least we only had to sleep 3 in the king size bed the other 2 nights She blamed corporate for the pool issue While the rooms are non-smoking there is definitely a smoke covered with Febreze smell throughout the hotelThere was a kitchen in the room however you have to request cups, utensils, coffee maker, drying rack, dish soap, etc We requested cups and utensils and were given enough for 2 people despite having 4 people in our roomWe had a big group staying at the hotel (7 rooms in total) 1 left upon seeing their room (dead roach in the fridge), 1 left after 1 night (frustrated with having to ask for things that should have been in the kitchen like a coffee maker and cups), and 1 also didn’t get the room they booked

7. Best Western Plus Galleria Inn & Suites (2-star hotel)

About this hotel

Off I-40, this unpretentious hotel is 5 miles from Adventure River water park, 4 miles from Fletcher Creek Park and 3 miles from Davies Manor Plantation.Featuring carpeted floors and dark wood furnishings, the laid-back rooms and suites offer free Wi-Fi, cable TV and minifridges, plus microwaves, and tea and coffeemaking equipment. Some have separate living areas, pull-out sofas and/or kitchens.Freebies include a breakfast buffet and parking. Other amenities consist of a 24-hour gym, a convenience shop and guest laundry facilities, as well as meeting space.

Things You Need to Know

  • 8 min drive to Davies Manor
  • Some guests complained about the air conditioning and others disliked the kitchenettes
  • Some guests disliked the bathrooms
  • Guests liked the service
  • Guests praised the restaurant
  • Guests praised the breakfast

Feedback From Real Customers

W. L.

I am sorry for this low rating I gave two stars for its clean decent bathroom It is just that the hotel is old and outdated and has some musty smell

The air-conditioner is on the wall and located very near to one of the queen beds When it is on, it is so loud I couldn’t sleep all nightThe breakfast we had was not impressive either The muffin was stale My kid said the scrambled eggs tasted funny Even the ice water has some rusty taste to it

Jake Korinek

This place is rundown and dingy It is an inexpensive place to stay, but it’s not worth the cost savings There are mold issues and a general lack of maintenance that make this place iffy at best

The breakfast is decent and the staff is nice, but the rooms are bad, at least mine wasFor example, the faucet leaks and the solution, put a rag in the sink Showed up to this in my sink to stop it making noise when it drips Unacceptable**update**Toilet stopped flushing my last morning here Shouldn’t be surprised by it at this point

Michelle Malais

Security is a problem!! One of our family’s vehicles was broken into (smashed window added $450 to the stay) along with 5 other vehicles According to the police it’s a common occurrence and could be avoided with a security guardFor the price of the room, I would stay somewhere else because they do not spend money on upgrading or fixing things in the building

There were many obvious repairs that were needed and neglected Our room with a king bed was very small We were grateful we didn’t experience bed bugs Do yourself a favor and listen to these reviews, unfortunately we didn’t see them until we were checked in and thought maybe people were exaggerating, they weren’t!

8. Home2 Suites by Hilton Memphis Wolfchase Galleria (3-star hotel)

About this hotel

Across the street from casual eateries, this informal all-suite hotel is less than a mile from both Interstate 40 and Wolfchase Galleria mall. It’s 8 miles from fishing, boating and playgrounds at Shelby Farms Park.Modern, streamlined studios have Wi-Fi, flat-screen TVs and kitchenettes, as well as coffeemakers, and sitting areas with pull-out sofas. The 1-bedroom suites offer separate living rooms.Amenities include an indoor pool and a gym, plus a laid-back lobby lounge. Breakfast and parking are available. Pets are welcome.

Things You Need to Know

  • Guests praised the large rooms, which have minibars
  • The rooms have refrigerators and TVs
  • 7 min drive to Davies Manor

Feedback From Real Customers

Laurie Sherman

I am giving this hotel only one star due to several reasons First and foremost was the fact that the fire alarm went off and the hotel staff, which appears to have been only one person, did not check that every guest was out of the hotel safely They should have a better system in place for notifying guests so that no one gets left behind if there is a real emergency

We were all lucky that it happened to be a false alarm I’m sure this happens a lot at hotels Someone burning popcorn or smoking in the room Needless to say that this alarm was caused by the people in the room next to mine who were up all night partying and smoking So apparently since no one reported the noise of the party it is the other guests fault that the alarm went off It’s our fault the alarm went off, that does not make sense How are the other guests supposed to know what someone is doing in their room It’s like saying the hotel staff should have known so they shouldn’t be paid because they didn’t do their job I don’t expect the hotel to give anyone anything free But I do expect them to be a little more compassionate to their guests But I am under the impression that this particular hotel or the staff at the time did not care about anything They were just a robot making money When you have a grandchild that is unique it takes a lot of time to get them to sleep Things that are easy for everyone else to deal with, like noises and emotions, if very difficult for my grandchild After all is said and done all I asked for was a little compassion from the hotel and they could not assist So we had to leave at 3:00 am in the morning to find somewhere else to stay This is one hotel I will never visit againOther than this one experience with this hotel, the rooms were clean, the check in staff was very friendly and helpful, the pool was a little cloudy Not as clear as it should be The part of the hotel I did see seemed clean


I read some of the previous reviews and I’m glad to say we did not have any issues during our stayJames at the front desk was very courteous and helpful checking us inWe did have to sign a waiver for ‘no parties’ and be responsible for $500 if we broke it which I completely agree with since hopefully it solves a lot of the previous issues

Room was exceptionally clean and stocked of all toiletriesThe bed was very comfortable and the sheets were very soft We slept like babiesBEWARE: It did smell like weed at some occasions It never really bothered us since it was confined to the elevator mostly

Darnell Hamilton

Im beyond upset with the way our family was treated at this hotel I am the chairperson for our family reunion and blocked many rooms here at home2suites We were all excited about staying here because it’s in a great location

The staff here waited until check in time to start calling several family members to inform us about our room We were told that they had construction going on in the hotel and that we had to get a king with a let out couch or cancel free of charge Remember we’re from out of state, many of our family members drove 11 hours just to get there You would think with a large group booking 10 plus room that we would have been better accommodated I explained to the guys at the front desk that we were quoted $129 for a king and $139 for a double They said because of our special rate that we couldn’t get it for $129 and that the rooms are much higher now This large group agreement was done back in March, the reunion was July 8-10 I really wish the hotel would called me before check in time, my family and I would have booked elsewhere The repair had been going on for some time long before that week

9. The River Inn of Harbor Town (4-star hotel)

About this hotel

Overlooking the Mississippi River, this upscale hotel in the Harbor Town district is 1 mile from both the Memphis Cook Convention Center and the Cannon Center for the Performing Arts.The elegant rooms feature Italian linens and 4-poster beds, plus 32-inch flat-screens and free Wi-Fi. Suites offer sitting areas, wet bars and/or fireplaces.Free perks include a wine reception, breakfast, and evening port and truffles. There are several cozy sitting areas, a lobby with a crystal chandelier and a fireplace, plus 3 restaurants and a rooftop terrace bar that overlooks the Mississippi River.

Things You Need to Know

  • Guests praised the rooms
  • 11 min walk to Mud Island
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “the sunset” 15 times
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Vic Robertson

I cannot say enough good things about the River In up Harbor town The staff is amazing The rooms are beautiful

Right on the Mississippi The restaurants are terrific Brandy and Alexis at Tug’s are wonderful, and the bartender is cool (sorry I don’t know his name)Anastasia is great at Paulette’s, and so is the British young lady who helped us – sorry I do not have her name, but she is also attentive, polite, friendly, and very professional Alfred at the front desk will give you the shirt off his back—so don’t ask him for it!!

Raven Childers

The staff were absolutely wonderful They were very professional When you walk into the lobby it’s very well appointed and has beautiful fresh flowers and it’s candle lit with a very calming ambience

It has a wonderful little bar that serves some awesome drinks and as you check in or even arrive each evening or afternoon your offered a glass of wine The rooms are very well appointed with six huge pillows on a very comfortable bed The bathrobes were so soft along with the towels The sheets on the bed or Egyptian cotton There was a small writing desk that you could work on Along with a TV, mini fridge and a table for drinks The closet contained a safe The bathroom was up to date and had really nice products Everything was placed very conveniently There was even a handheld mirror Breakfast in the morning is also exceptional The menu is posted in the photos I will definitely be returning to this exquisite hotel that overlooks the Mississippi River

Mik Mess

So far I not stayed here in spring everyone really nice and accomdaded my requests place is bit more than in town but experience compared to Airbnb and others much less stressful at places like this and checking is low stressSong in one more try George Michaels inspired me to stay here even though spending more hereBut I think of line from his teacher -you don’t get at places like thisThank you George Michaels for song that inspired me to stay here

10. Sheraton Memphis Downtown Hotel (4-star hotel)

About this hotel

This contemporary hotel connected to the Memphis Cook Convention Center is a 1.2-mile drive from restaurants and entertainment on Beale Street, and 1.4 miles from historic Sun Studios.The modern rooms have free Wi-Fi and flat-screen TVs, plus coffeemakers and desks. Upgrades add Mississippi River views; some have pull-out sofas. Club rooms provide access to a lounge with free breakfast, all-day snacks and evening appetizers. Suites add living areas, wet bars and minifridges.Amenities include an American restaurant/bar, a fitness center and an indoor pool, along with a business center and 31 meeting rooms. Valet parking is available for a fee.

Things You Need to Know

  • 12 min walk to the Memphis Pyramid
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • The hotel has a concierge
  • Guests mentioned lobbies 87 times
  • Guests praised the fitness center
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Joyce Trent

We had a great weeks stay at the Sheraton! The rooms were nice and clean and the beds were comfy The air conditioner worked fine The towels were soft

The TV was really big! The staff was very nice and helpful! We also ate at the restaurant and it was good and the servers were so nice!! Would definitely recommend this hotel if you need to be near the Cannon Center!

shari cunningham

What happened to this place? There is no security I did not have to use my room card for re-entry into the lobby in the middle of the night or in elevator There was no security in the lobby or anyone at the front desk

Anyone could come in and roam freely I was approached in the lobby by someone asking for money at about 5:00 am No hotel staff in sight, outside or inside My sink was clogged Large pieces of Bathtub enamel were chipped off Room wasn’t clean My pillows had obviously not been replaced in years nor had the badly worn bedspread Paper coffee cups are no longer protected in plastic wrap prior to use – so unsanitary The doors close incredibly loudly Ice machines not available on every floor It was an expensive stay and very disappointing Research carefully We wont be returning

Mia Owens

Two stars is honestly generous I was here for a volleyball tournament, as the Sheraton was connected to the venue which made it easy However that was about the only pro

First off, let’s discus our room (which was awful) There were holes and scuffs in the carpet, rips in the sheets, no luggage rack, and hair that wasn’t ours all over the shower/shower curtain The beds were small and the tv had no service on multiple channels The body wash in the shower was completely liquid and looked like it was just mixed with waterSecond, the restaurant (Crossroads) It was horrible We never ate there because the staff ignored us every time we wanted to be seated Mind you, we tried 6 times (in the span of 2 days) and not one was successful The staff would not look at us The worst part was when we ended our games late and the Crossroads was the only thing that was open and they would not sit us We then had to go drive around Memphis at 10:00 pm to try to find food (I also don’t recommend doing that Memphis is dangerous at night) Driving around wasn’t much better though, as the hotel has practically ZERO restaurants around it The only nice staff where those at the front desk, who proved to be very helpful in a couple situationsThird, the valet service Although helpful at times, having to ask for someone to get your car and then waiting 15 minutes is not convenient The only non-valet parking close to the Sheraton is at the church across the street, but that is $18 a day Not to mention you have to cross a busy roadFinally, I want to bring up the trolley I will admit this was nice The stop is right outside the front of the hotel on main street There are a couple different lines, and it was $1 per time you rode We used the trolley around 4 times over the 2 1/2 daysOverall I honestly would not recommend this hotel Sure it is convenient, but that’s about all it has going for it(I also forgot to mention that the pool was closed the entire time, but the gym was very nice)

11. Holiday Inn Express & Suites Millington-Memphis Area, an IHG Hotel (2-star hotel)

About this hotel

This contemporary hotel is 18.4 miles from the Memphis Zoo, 19 miles from downtown and 19.5 miles from the Wolfchase Galleria.The straightforward rooms feature desks and flat-screen TVs with premium cable channels, plus coffeemakers, microwaves and minifridges. There’s also free WiFi and high-pressure showerheads in the bathrooms, while kids 19 and under stay free with an adult. Suites add separate living areas, kitchenettes and sofa-beds, plus activity tables.Amenities include free hot breakfast, an indoor heated pool & a 24/7 fitness center. There’s also a business center and meeting space for 250. Parking is complimentary.

Things You Need to Know

  • The rooms have TVs and microwaves
  • 8 min drive to Casper Lake
  • Guests mentioned the rooms are unclean
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers


This hotel is okay to stay, but very cheap The management tries to cut corners at every turn The room had no soap and the thermostat was removed from the wall so you can’t control your room temperature

When we asked Mr Patel about it, he was unfazed The pool is indoors and we picked this hotel so we could enjoy a warm swim while traveling in the winter The price of our one room came out to be $150 and they don’t try to provide for what you paid for The pool was freezing cold I couldn’t get even get in it and it was cloudy 😳 Overall, the sleep was fairly comfortable and the breakfast was as good as it could get for a hotel breakfast, but unfortunately we won’t be staying here again This hotel was unfortunately disappointing, especially the pool

Sonya Dakin

Very unhappy with this stay I travel for work and stay in hotels nearly every week The staff was very unprofessional upon arrival and during the check in process

When I arrived to my room the door looked damaged as if someone had tried to break into it using a screw driver and a hammer I immediately asked for another room and was told they were completely booked I find that statement hard to believe I did NOT feel safe staying there and was forced to check out and seek another hotel for my stay The staff again was very unprofessional and unapologetic for my need to leave As I walked down the hall I noticed 5 other rooms that doors looked the same This is completely ridiculous and this hotel should no longer carry the name of Holiday Inn, in my opinion I was forced to move to another hotel that was not offering a reward night stay and it cost me $27500 that I was not expecting What good is it to be Gold Member with points if this is the kind of hotel quality that is being offered

12. Hilton Garden Inn Memphis/Wolfchase Galleria (3-star hotel)

About this hotel

Off Interstate 40, this contemporary hotel is 2 miles from Wolfchase Galleria shopping mall and 5 miles from Shelby Farms Park.Warm rooms offer free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers.Parking is complimentary. There’s a bar and a 24-hour convenience store, in addition to a restaurant. Other amenities include an indoor saltwater pool, a 24/7 fitness center, and a patio with a fire pit, plus conference rooms and a business center. Breakfast is available (fee).

Things You Need to Know

  • 4 min drive to Bellevue Baptist Church
  • One of the few hotels in the area with room service
  • Some guests disliked the beds
  • Guests liked the friendly service
  • Guests mentioned “Housekeeping” 11 times
  • Guests mentioned “Fire pit” 10 times
  • The hotel has a nightclub and a game room
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Nichol Erby

The hotel has a strange scent My first impression- The room walls were dirty the rugs have dirt in the corners and everything was dusty even the bathroom The bathroom sink and tub had rust inside the basin and along faucets and the closet was dirty too

My husband requested housekeeping to clean the room but nobody showed up to clean The halls of this hotel was not better because there is dirt smudges on the walls and stains on the rugs and trash littered on the floor and inside the elevators The elevator buttons are even nasty and need to be scrubbed Compared to the Knoxville Hilton Garden we stayed in last night the Memphis Hilton Garden is a Super 8 motel The cable in the room even disconnected and never resumed after 2 hours of checking in the room If you enjoy cleanliness, comfort, quality, or quiet avoid this hotel Furthermore, there aren’t many food options available in the area

Stephen Adelman

Wont stay here again, they only have one working elevator, the one that dose work doesn’t work properly They don’t have enough luggage carts, and it seemed like people held them in the rooms to have them for check out in the morning When we called and asked for one more pillow they said they were all out

It just seemed like excuse after excuse with the front desk, and when we brought all the issues we had up at check out All we got was a sorry hope you have a better experience next time!

Kim Clay

I stayed at the Hilton this past weekendI was not able to get an early check in but when I got there after 4:00, my room was ready It was clean kind of stuffy

The rose looks fairly new I was exhausted when I got there Normally, I have a problem laying in somebody else’s bed Last night I slept so good I woke up this morning feeling good I wanted to give a review because when I see that there’s good service I want others to know the only problem I really had is that I couldn’t get my water hot hot And then my toilet wouldn’t go down I called the front desk they sent maintenance up He did what he needed to do Kudos to Hilton and Crew

13. Hampton Inn & Suites Millington (3-star hotel)

About this hotel

A 6-minute drive from the Navy Marine Corps Relief Society, this modern hotel is 5 miles from Aycock Park and a 25-minute drive from Memphis.Casual rooms feature free Wi-Fi, desks and flat-screen TVs with HD channels, plus minifridges, microwaves and coffeemakers. Suites add separate living areas, plus pull-out sofas or whirlpool tubs.Free perks include hot breakfast, weekday breakfast bags to go, and parking. There’s an outdoor pool and a fitness center. Other amenities include a business center, meeting space and a coin-operated laundry.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • The rooms have TVs
  • 6 min drive to Edmund Orgill Park
  • Guests praised the friendly service
  • Guests mentioned pools 13 times
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Mike Morris

Used the app to get a room at this hotel App consistently showed sold out Called the hotel to find out why

Was informed by front desk about two night minimum stay Was told by front desk to call the diamond desk, extremely rudely Diamond desk told me they would have the manager of the hotel contact me Manager never contacted me This has been a week agoHorrible service to a diamond member who spends 120+ nights a year in Hilton hotels

Nairb Carter

I’d like to describe my stay but I’m not able to The day of my reservation While I was in route We were notified that our reservation was canceled

I wasn’t the only one Apparently there was a massive amount of damage caused by a leaky pipe It was so bad that that all of our baseball families For the tournament that weekend, had their rooms canceled as well When I asked the front desk the reason why just the baseball teams were canceled I was disconnected Yepthey hung up on meGreat hotel They overbooked, and we got the boot

Jason Bruce

Overall the room was cleaned and served the purposes it needed to The facility as a whole was average as the pool was closed and didn’t appear to have been maintained The bathroom in the room I was in had pink mildew/soap scum on the shower walls around the fixtures/handles and the drain didn’t work properly as the stopped could not be fixed into the up position so the tub filled with water as you showered and then had to hold the stopped up to drain it

The location is fantastic as there are two restaurants in front of the hotel property and several more within a few minutes drive as well as a Walmart

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