14 Best 5 star hotels in Milton, GA (2022)

Deidre Jackson

I am so underwhelmed by this hotel I had high hopes that it was going to be nice based on the reviews but it wasn’t We checked in at night and the outside was dim and needs more lighting

The hotel is also located in a cute neighborhood and is located near a lot of shopping and restaurants The best part of this hotel is the lobby area It was well lit and vibrant nothing like our room Here are my issues with the room As soon as we walked in the smell of old smoke hits you in the face The decor in the room is outdated, it gives you dungy basement vibes The sheets felt damp, I guess it was because they had the air on 60 degrees to try to eliminate any smells The bathroom had spots of mold and the wallpaper is bulging in certain spots Also, you have to pay for breakfast, it’s not complementaryAfter a long drive, I just wanted a clean room with clean sheetsI don’t think that I’ll be staying at another Marriott and I definitely would not recommend this hotel to anyone

Y L

The hotel is well located and the staff are pleasantHowever, they are currently undergoing some renovation work insidep, so on the way to your room you will come across the workThe laundry doesn’t work and the staff doesn’t seem to care (they told me that another guest had already informed them about this problem a few days ago but nothing was done)

The room is quite simple but the shower ventilation makes an unbearable noise, it sounds like a diesel engine starting!

ChristInMe }

Integrity and kindness are lacking in this establishment My daughter and I arrived in the evening of 5/14/22 around 11:30 pm

We had traveled a good distance and were ready for bed I assumed the process to check in would be fairly quick due to the fact that I had paid in advance online When I approached the front desk the woman seemed nice and asked if I wanted to use the same card I paid with for an incidental fee, but never informed me of what that fee would be I said no, being that I had brought a different card with me and pulled it out to hand it to her She received another call in that moment while assisting me, and instead of putting them on hold, she begin to assist them I then saw a notification hit my phone for a transaction of $180 for the Courtyard Marriott that was declined It happens a second time, in the meantime she is still on the phone with someone else When she got off the phone, I inform her that I paid for the room already and asked why she was taking an additional $180 out? The total was supposed to be $147 for one night She informed that due to me deciding to use a different card for the incidental fee she canceled the entire thing and was charging me again However, none of what she was doing with my money was discussed with me before doing it, also she ran that same card for a higher amount without explaining the charges I never got an answer as to why the total was $180? I checked my account to see if the money had come back on my card and of course it had not It takes at least 5 to 10 business days I was so frustrated but remained calmed and asked her what I needed to do, she said nothing She handed me my key and sent me on my way Upon entering the room, the bathroom had not been cleaned well My daughter took the sofa bed, but when pulling it out there was no plastic covering over the bed and therefore it was very dirty There were no sheets left for the bed It looked like someone had urinated on the bed several times There were bugs in the corners of the couch as well My daughter had to sleep with me I woke up to several transactions for different amounts on my card that she had tried to process, due to her mistake When the money that you took and then canceled without telling me is put back on my card, you can take it out again I am a hard working single mother, you can not do what you please with other people’s money This company is not trustworthy I’ve called several times and asked for a manager but no one will return my call I do not recommend this hotel and will never use them again in the future!