5 star hotels in Mint Hill, NC

1. Renaissance Charlotte SouthPark Hotel (4-star hotel)

About this hotel

This sophisticated hotel is 6 miles from Time Warner Cable Arena (home of the Charlotte Hornets basketball team) and 7 miles from Discovery Place science museum.Modern rooms feature flat-screen TVs, Wi-Fi (fee), iPod docks and desks, as well as minifridges and coffeemakers. Club rooms and suites offer access to a lounge with free continental breakfast (weekdays only), and suites also add separate living areas. Room service is available.Amenities include a restaurant with Southern fare and a casual bar, as well as an indoor pool and a fitness center. There’s also a business center, 14 meeting rooms and free parking.

Things You Need to Know

  • 7 min drive to Carolina Thread Trail
  • Guests praised the rooms but some complained about the kitchenettes
  • One of the few hotels in the area with room service
  • Guests mentioned “shopping malls” 21 times
  • Guests liked the architecture
  • Guests liked the fitness center
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Christi Shepherd

My husband, my dog, and myself stayed here for 3 days/2 nights Although we did not utilize the pool it looked clean and smelled like the ocean The elevators did not smell bad like in most places, the hallways were very clean

The room was immaculate well stocked, and in great condition The bed was the bed was a little on the harder side but that is just a matter of my preference The hotel staff was friendly and helpful, the restaurant was clean The exterior was clean We had no issues with any of the staff while we were there Our dog felt welcomed and comfortable All-in-all a wonderful experience and I would definitely visit again

Dom Gray

Horrible! Writing a very honest review to warn people of the state of this hotel When booking I did not get an accurate feel of how bad things are here or I would’ve made sure to avoid this hotel I was very close to leaving and finding better accommodations which is a 1st and I have stayed at various star hotels

Pro- Excellent locationCons- Cleanliness, amenities, air quality on some floors, but 1st and foremost Cleanliness!Our 1st room was so dirty that it seemed like all they did was change the sheets The floors were sticky and nothing was cleaned They did not supply enough towels for our 4 guests and when asked we never received any new ones Thankfully my children were visiting with family at another hotel for a couple of days so we didn’t have to keep begging for common items For this price they should be ashamed to even welcome guests into this place Of course there is a shortage of staff (everywhere) but if you cannot even clean the rooms properly they should limit guests to the staff available Our 2nd room was at least acceptable enough for us to finish off our stay without leaving We considered the pool when booking but would not dare step foot in there The water did not look clean and there was a sock that I’m sure will still be there once we check outThe icing on the cake was housekeeping knocking on the door at 9am on checkout day For this price please book somewhere else unless the location is all you are worried about

Chrisopigi Maggiorou

It was very good when I was there 7 years ago This year I went again, I believe it is very expensive for what they giveThe food it was good

Many closed area at the inside garden area, it was open only the bar area Very good tips the security at the parking lot at night time Very good the girl with the long black hair at the bar at night shift

2. Holiday Inn Express & Suites Charlotte Southeast – Matthews, an IHG Hotel (2-star hotel)

About this hotel

A 5-minute drive from Interstate 485, this contemporary hotel is 9.8 miles from Time Warner Cable Arena, 10.8 miles from the NASCAR Hall of Fame and 17 miles from Charlotte Douglas International Airport.The straightforward rooms offer desks, flat-screen TVs with premium cable channels and coffeemakers, plus high-pressure showerheads in the bathrooms. There’s also free WiFi, while kids 19 and under stay free with an adult. Suites add microwaves, minifridges and separate sitting areas with sofas.Amenities include free hot breakfast, fitness and business centers, an indoor pool and a 1600-sq-ft conference room, plus free parking.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 10 min drive to McAlpine Creek Park
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • The fitness center has elliptical machines
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Megan Vessalo

Updated to add – holiday inn keeps apologizing for my comfort being affected This isn’t just comfort, it’s safety I have no idea what the fumes were coming from, only a blurry video my husband took while I was outside with the kids that shows maybe a can of paint thinner? It was something like paint thinner or a stain or varnish

It was certainly something that should have been done without guests in the hotel and with better ventilation I am not exaggerating when I say the smell in the lobby was overwhelming and I could already begin to smell it in our room shortly after they opened whatever caused the fumes I told the staff member at the front desk that I did not think it was safe for anyone including her and she did open the doors to the lobby The fact that HI keeps focusing on “comfort” and not safety is concerning The primary reason we left was for my family’s healthThis is horrible My family (including 2 young kids) was awoken by the sound of a sander Yes, you read that correctly I then toldMy husband that my throat felt funny and my daughter was coughing He said he felt fine so I thought I was being paranoid… until I smelled fumes Sure enough, they are staining or varnishing in the lobby right outside our room The smell is so overwhelming This is dangerous in general but could be life threatening for a baby! This is absolutely absurd

David Waszmer

This hotel is very accommodating and convenient to many stores and restaurants in the area The staff were very accommodating and kind The young lady that checked me in went above and beyond

The renovations to the rooms are great I look forward to returning and seeing the renovations to the first floor The breakfast was set up in the conference, but that did not affect the excellent quality and the service from the friendly attendant

3. Grand Bohemian Hotel Charlotte, Autograph Collection (4-star hotel)

About this hotel

In the Uptown central business district, this sophisticated hotel is an 8-minute walk from the Bechtler Museum of Modern Art and less than a mile from I-277.The bright, chic rooms provide flat-screen TVs, Wi-Fi, coffeemakers and minifridges. The 1- and 2-bedroom suites offer sofabeds, living areas and/or city views. Room service is available.An elegant restaurant serves South American-style cuisine. A rooftop tapas bar has city views. Other amenities include a cafe, a Starbucks coffee shop, a spa and a gym, plus event space, valet parking and breakfast.

Things You Need to Know

  • The rooms have refrigerators
  • Walking distance to Discovery Place and Romare Bearden Park
  • 17 min drive to Charlotte Douglas
  • Guests liked “a works of art”, mentioned 16 times in reviews
  • Guests praised the nightlife
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Trey Barhite

So tonight is our wedding night We were excited to come here after our great wedding We got here and we were supposed to have chilled champagne that our family gave us which was just sitting in the box warm not on ice (also no champagne glasses)

There was no chocolate that was also ordered and supposed to be in the room when we got here and we found out that they gave it away to another guest before we got here The chef was gone so we ended up with a tiny slice of cake We were also supposed to have two bath robes and we got here and there was only one I called the front desk and my mother in law also called them and no one would pick up the phone Finally after 6 minutes a lady answered and was rude about it This room was super expensive and we just wanted a good night We will make the best of it but this place is not worth the money we paid The holiday inn would have done a better job honestly Don’t book here You will be disappointed also to top it all off, they charge you $5 for water

Alison Tribble

This was one of the most excellent hotel experiences I’ve ever had and we have been to several luxury hotels The entire staff, from valet to housekeeping and in between, was beyond kind and helpful and seemed like they genuinely wanted us to have the best experience possible Lindsay at the front desk is AMAZING!!! She’s your girl if you need help with anything! The ambiance of the rooftop bar is incredible and the drinks and food there and Mico were delicious! Everything was run like a well oiled machine, we will be staying here again!!

Eric Simpson

Had an amazing stay at the grand bohemian! Didn’t quite know what to expect with it being my first time in a Grand Bohemian hotel but if they all are remotely close to this, I’ve found a new favorite! From the moment I walked through the door I was greeted by the smiling faces of Lauren and Lindsay! I’m not sure when these girls sleep because every interaction I had was with one of the two! From checking in, to asking about the local area, ordering room service, and requesting items to the room, I got to know these ladies very well because they did it all! Unfortunately neither were present as I checked out but I wanted to tell them how much of a positive impact they made on my stay!

4. JW Marriott Charlotte

  • Address: 600 S College St, Charlotte, NC 28202
  • Phone: (704) 333-1101
  • Ratings: 4.4 (190 reviews) Very good
  • Website : JW Marriott Charlotte
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Chic rooms & suites in a polished hotel featuring 2 restaurants, an outdoor pool & a spa.

About this hotel

Opposite the Charlotte Convention Center, this sleek hotel is an 8-minute walk from the NASCAR Hall of Fame and less than a mile from I-277.The chic rooms provide flat-screen TVs, Wi-Fi, coffeemakers and minifridges. Upgraded rooms offer access to a private lounge. The 1-bedroom suites feature living rooms, sofabeds and/or balconies. Room service is available.Amenities include 2 restaurants, a rooftop bar, an outdoor pool, a spa and a 24-hour fitness center, in addition to breakfast and valet parking.

Things You Need to Know

  • Guests praised the rooms
  • Walking distance to the Harvey B. Gantt Center and Mint Museum Uptown
  • 16 min drive to Charlotte Douglas
  • Guests praised the friendly service
  • One of the few hotels in the area with an outdoor pool
  • One of the few hotels in the area with a spa
  • Guests liked the rooftop bar

Feedback From Real Customers

Matt Shaffer

My wife and I stayed only for one Saturday night for her birthday I contacted David the general manager to see if we could check in early, the response was instantaneous When we pulled up to the hotel the 2 valets were so gracious in the cold and were very helpful with our luggage

Brandon was at the desk to knock our socks off with his hospitality and knowledge, he spoke to us like old friends The room was immaculate when we arrived, we met a dozen housekeepers during our stay, every one of them were moving fast and very friendly The rooftop bar was well stocked and would be worth the stay in warmer condition The bar in the lobby is a well stocked craft bar with very knowledgeable bartenders, who will creat the best drink in Charlotte We had dinner in Dean’s steakhouse on the first floor Saturday night The staff in the restaurant is second to none, the food was magnificent and delivered at the speed of light There is so much more that I would love to tell about this hotel and a great location but you will have to spend the night yourself I would like to thank the staff, as this is the best night I have spent away from home in many years

Casey Dalal

Had a great one night stay here This is a new modern property with great onsite dining and bar options Titanium benefits were honored as expected and I was upgraded to a nice corner suite

Great check in experience with friendly and welcoming staffLocation is good and within walking distance of most of the downtown area Valet parking through the hotel is available however there is also a self-park garage adjacent to the hotel I would certainly return to this property the next time I’m in the Charlotte area

Yamica D.

This place is amazing!!! Stayed here for a work conference and was met with exceptional customer service of the valet staff, bellmen, & front desk The lobby was clean and smelled soo good! The only disappointment was upon entering the room the bed wasn’t made completely and there were crumbs in certain areas in the room All in all I had a fantastic stay! The rooftop bar is a must see – it really captures the beauty of uptown Charlotte

I also want to make a note of the front desk staff Kendall who was always so pleasant and always made herself available to me which I found comforting Definitely plan on staying here again 🙂

5. Hyatt Centric Charlotte Southpark

About this hotel

Set a 6-minute walk from The Village at SouthPark shopping center, this polished hotel is 6 miles from both Charlotte Convention Center and the Bechtler Museum of Modern Art. It’s also 6 miles from Interstate 485.Chic rooms have Wi-Fi, flat-screen TVs and Keurig coffeemakers, plus minifridges. Upgraded rooms feature floor-to-ceiling windows and/or glass-enclosed showers. Room service is available.Amenities include 2 refined restaurants, 1 with a rooftop terrace, and a bar, as well as a fitness center and parking. There’s also breakfast.

Things You Need to Know

  • Guests liked the rooms
  • 10 min drive to Carolina Thread Trail
  • One of the few hotels in the area with room service
  • Guests liked the restaurant, mentioned 17 times in reviews
  • Guests praised the breakfast
  • The fitness center has weight machines and elliptical machines
  • The hotel has a boutique store
  • Guests praised the bar

Feedback From Real Customers

Brandy Brock

This hotel is so chic! The ambiance is amazing The staff was polite, courteous, helpful and had extraordinary customer service The room was beautiful

I also appreciated that the hotel was very clean and it is obvious they pay extra attention to the cleanliness and overall sanitation I will definitely stay here on my next trip to Charlotte

Tamara Whatley

I really enjoyed my stay From the greeting at the front desk to the beautiful hotel The room was nice and clean

We went to bar and lounge on the second floor for drinks the drink were good, the only thing is they stop serving food early in the day It would have been nice to At least be able to get some wings or something I would stay again We also had breakfast on the second floor food decent but a little pricey for breakfast

KiMya Alston

The hotel overall was great Front desk was nice during check-in and check-out Very informative when needed

We stayed during Valentine’s Day weekend and was told it was sold out but you wouldn’t have known because it was quiet all night Parking was available in garage not too far away but tight fit We ended up parking on the street since it was closer Only thing I wasn’t a fan of is that the bathroom wasn’t completely private in the room

6. Hilton Garden Inn Charlotte Waverly (3-star hotel)

About this hotel

In a multi-use development a mile from I-485, this informal low-rise hotel is 3 miles from trails and wedding venues at Colonel Francis Beatty Park, and 2 miles from the Hemby House, an antebellum mansion-turned-church meeting house.The modern rooms have HDTVs, minifridges and microwaves, as well as tea and coffeemaking facilities. They also offer room service and free Wi-Fi.Parking is complimentary; breakfast is offered for a fee. Other amenities include a restaurant/bar, a gym and a rooftop pool, along with event space and a business center.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 14 min drive to Colonel Francis Beatty Park
  • Guests liked that this hotel is near shopping
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests liked the lobby, mentioned 22 times in reviews
  • Guests liked the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Les Masten

We have used this hotel a couple of times for full week large group training We have had to make numerous adjustments during the weeks (aka last minute), and they have been extremely accommodating The catered food options are delicious, and the sales, front desk, and event staff are super attentive and friendly

There is a fabulous balcony next to the meeting rooms (shady but nice and breezy), and the pool deck is also very nice There are tons of places to eat, shopping, and most anything else you might need within walking distance to the hotel, so there’s no need to rent a car for the week We have definitely been pleased

Scott T

I stayed one night over St Patrick’s Day The hotel is what one would expect for a Hilton Garden Inn They have always been very professionally run in my experience

I enjoy having room on 7th floor as it was nice views The room was very nice It had large shower and large room The bed was very comfortableI liked the bar in the lobby They had good selection of beers including some local brews The prices were very reasonable Parking is convenient to the hotelThe staff was friendly although there was not a ton of interaction as I’ve gotten accustomed to self check in and digital key on the Hilton Honors app I really like just going directly to my room without having to interact with people or wait in any lines

Anthony Lugo

**Beautiful Hotel with Access to Everything **From the lobby to the room this hotel delivered a clean, professional experience I was traveling here for business I was able to check in with access to my room within minutes upon my arrival The front desk staff was very nice understood I was in a hurry for meeting and helped me quickly

The lobby is great for business meetings One on ones are perfect with plenty of spacious seatingThe room had lots of USB plugs along with the lobby furniture Again when it comes to business it’s hotel really did a great job at marketing to the traveling business professionalLots of eating options nearby as well

7. Kimpton Tryon Park Hotel (4-star hotel)

  • Address: 303 S Church St, Charlotte, NC 28202
  • Phone: (704) 445-2626
  • Ratings: 4.5 (917 reviews) Excellent
  • Website : Kimpton Tryon Park Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Stylish downtown hotel offering an Italian restaurant & a rooftop bar, plus a gym & a yoga deck.

About this hotel

On a downtown intersection across from Romare Bearden Park, this chic hotel is 4 minutes’ walk from the Bechtler Museum of Modern Art and less than a mile from I-277.Featuring floor-to-ceiling windows with park or city views, the stylish rooms have Wi-Fi access, flat-screens and yoga mats, plus minibars, Italian linens and designer toiletries; some offer balconies. Suites add wet bars and living rooms. In-room spa treatments are available.Loaner bikes and evening wine receptions are free. There’s an Italian restaurant/bar and a sleek rooftop bar. Other amenities include a sprawling gym, a terrace and a yoga deck. Valet parking is available.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • Walking distance to Romare Bearden Park and the Bechtler Museum of Modern Art
  • Guests praised the friendly, professional service
  • Guests liked the breakfast
  • Guests praised the views
  • Guests praised the sleek bar

Feedback From Real Customers

Linda H.

Love this hotel! From the moment I walked in the door, I was greeted with friendly smiles and overall courtesy The hotel itself is in a really nice location Everything about the hotel was clean as well, which is a big factor for me while booking a place to stay

After spending a day in the summer sun, it was nice to come back to complementary beer, wine, and refreshments The rooftop bar was perfect for a nightcap before heading to bed I would definitely stay at this hotel again the next time I go to Charlotte!

David Guirl

The room is very nice, especially the bathroom A minibar is advertised, but there isn’t one in the room The front desk directs you to the bar or some snacks in the lobby

They only have ice machines on every other floor Coffee bar downstairs is very minimal and not very hot, with no oat or almond milk The toilet paper is scratchy In our room, one towel and the duvet were stained The streaming TV service was choppy while trying to watch a movie The location is great, except for the loud cars racing up and down the street all night Valet is $40/day but very attentive and helpful

Camille Carter

So the hotel is well appointed and service was EXTREMELY PERSONABLE The rooms were clean’ish, decorated neatly and spacious Now the bathrooms were out of line

The shower rod kept falling My tub had a very slow drain (disgusting) The shower liner/curtain seemed a little gross I also questioned the cleanliness after seeing a blond hair on the bathroom wall Shower was TINY I always felt safe There was always someone within hearing range to help you out Valet is $40 but they are fast, efficient, and you have come and go privileges

8. The Dunhill Hotel (4-star hotel)

  • Address: 237 N Tryon St, Charlotte, NC 28202
  • Phone: (704) 332-4141
  • Ratings: 4.3 (695 reviews) Very good
  • Website : The Dunhill Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Boutique landmark with traditionally decorated rooms, a free shuttle & a fine-dining restaurant.

About this hotel

This refined boutique hotel, dating from 1929, is one of the National Trust for Historic Preservation’s Historic Hotels of America. It’s a 2-minute walk from the Blumenthal Performing Arts Center and 9 minutes from Time Warner Cable Arena.Rooms offer 1920s ambiance, and include writing desks, armoires and marble bathrooms. Modern perks include flat-screen TVs, iPod docks, free Wi-Fi and Keurig coffeemakers. A penthouse suite adds double balconies. Room service is available.Free perks include an area shuttle and evening cookies. There’s an upscale Southern restaurant, and a 24-hour business center. Meeting and event space is offered.

Things You Need to Know

  • Walking distance to Discovery Place and the Levine Museum of the New South
  • Guests mentioned the rooms are clean but small
  • Guests liked the friendly service
  • Guests praised the upscale restaurant
  • Guests mentioned lobbies 29 times
  • Guests liked the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Sheena McNeil

LOVED EVERYTHING! The location is amazing! The hotel has real charm in the decor & neat history The room felt very cozy Loved complementary cookies & tea/coffee every evening

The staff were all wonderful and answered our questions well It was perfect for a stress-free getaway that was something different than the average hotel Will be back!

Jo Gaojian

This is one of the best hotels I have stayed in It’s right in the middle of Charlotte’s downtown and walking distance from highly rated restaurants and fun things to do like the science museum In the room we had the view was fantastic

You have to pay for parking but we didn’t need to drive most places because the location is so walkableEveryone we interacted with was very nice and accommodating You can tell that the staff are proud of the hotel At night they had cookies out and you can enjoy some very good free tea and coffee any timeThe rooms are amazing I stayed with my husband in the Premier Room, which has one queen bed The furniture was in good condition, very classy but not old There are charging outlets for different types of devices The TV was very nice and had a good sound system A few times I felt like I could hear my neighbors a little bit it wasn’t bad Also I love the shower It had a horizontal showerhead thing so you could get two sources at once Water pressure was greatSo yeah we loved it! Hope we can stay again some day

Chelsea

My sister and I were in town for a girl’s night We booked a room at the Dunhill through a third party, at a discounted rateWe enjoyed our stay! The lady at the front desk was very helpful and kind

Parking was super easy There’s a garage right behind it and you grab a ticket and they validate it at the front desk There’s a bar in the lobby The room was small but in a quaint-has everything you need-kind of way Very clean I would look into staying again!

9. Hampton Inn Charlotte/Matthews (3-star hotel)

About this hotel

This modern hotel is 3.1 miles from McAlpine Creek Park and 10.4 miles from downtown Charlotte.All rooms include free WiFi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs and coffeemakers.A free on-site hot breakfast (daily) and weekday breakfast bags to go are offered, as well as an exercise room and an outdoor pool. Additional amenities include 2 meeting rooms, a 24/7 business center and free parking.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • The rooms have TVs
  • 9 min drive to McAlpine Creek Park
  • Guests praised the service, which has a concierge
  • Guests mentioned lobbies 11 times

Feedback From Real Customers

Stacey Wright

Lovely staff, all of them I encountered were professional but still warm and personable Pretty clean Dogs allowed-I could smell dog in the lobby a little but a worthwhile trade to me, but if you’re sensitive to it you will notice

Personally so long as there are no physical remnants I’m happy, and it was nice and clean Sink and shower drains a little slow, happens with older rooms, but the toilets were no problem at all Cozy interiors, AMAZING mattresses Room clean, odor free, thoroughly checked, and the worst I could find was the vacuuming could be a little more careful around corners It’s got to be a top notch resort to get a full 5 from me This was an excellent hotel I will be back, likely often

David Stoller

HiltonI made the mistake of choosing this hotel again after a bad experience before This time of course disappointed yet again I choose that there were 2 adults and a child

Yet all there was in the room was a bed and no pull out or couch even The digital key wouldn’t work and no one would answer the phone just like the previous stay I walk down to the desk and an employee is standing there right beside the phone I get a key and go in the room to find the sleeping issues On top of that the quilt is barely thicker than the sheet with very little warmth to it This was ridiculous I call to ask for a cot, of course they don’t have any He tells me there should be a pull out yet there isn’t He says he will call me back but never does 30 min later I call back to yet again no one answering the phone for 5 minutes I walk down and there he stands I ask about the issues of the cot and he says they haven’t been able to find one yet he is just standing there h another employee just behind the wall He acts like he is trying to find another room for us but isn’t actually doing anything for 15 minutes while I stand there I ask for a bunch of blankets so I can make my daughter a bed on the floor and he hands be 2 cheap rough blankets I ask if there are any comforters or something I can get to lay down and he says that is all he has I am beyond ill and fed up with this hotel and Hilton Honors I need to go to bed and I need rest for tomorrowThen they charge my card again and when I call about it they have a very bad attitude and talk down to me

David Harrington

Asked to leave the restaurant area due to having a service animal

Tried to explain that’s against ADA regs and the clerk asked what the regs say Well if you don’t know maybe you shouldn’t try to enforce an illegal rule Then he said I have an attitude OK even if I do you probably should keep that to yourself since you are in the hospitality businessI attached a photo of some of the regs so maybe the manager and staff will educate themselves Probably not but its worth a shot

10. The Ritz-Carlton, Charlotte (5-star hotel)

About this hotel

A 3-minute walk from Spectrum Center arena, this sophisticated hotel is also 0.5 miles from the NASCAR Hall of Fame.The stately rooms have 42-inch flat-screen TVs, iPod docks and 24-hour room service, as well as marble bathrooms with soaking tubs. WiFi is extra. Suites add separate living areas with additional TVs.Culinary options include 5 restaurants, bars and/or lounges offering bistro-style fare and signature cocktails. There’s also a high-end spa, an indoor pool, a fitness center with personal trainers, and event space.

Things You Need to Know

  • Guests liked the rooms
  • Walking distance to the Levine Museum of the New South and ImaginOn
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “Massage” 25 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Tina Vo

Had a great time celebrating my boyfriend’s birthday! Clean and beautiful room, a welcome treat, and the staff and housekeeping were on top of everything! The messaging chat function in the app was so convenient I was able to arrange transportation for dinner through it! Breakfast with in room dining was tasty and so hearty They gave us so much food I could barely finish!

Sharlene A

We recently completed a beautiful wedding at The Ritz Carlton’s Urban Garden As a wedding planner, my experience with Kim, Lesa, and the entire staff was incredibly welcoming, caring, thoughtful, and thorough From the moment I met the team some time ago, to the moment we were on property conducting the rehearsal and the wedding, the team was prompt in addressing any detail and continually touched based with myself and my team to ensure the couple was happy and the wedding ceremony and reception proceeded flawlessly

The team did not miss a beat with staying on course with the wedding day timeline and the guests continuously told us how pleased they were with all the details and accommodations Our heartfelt gratitude goes out to The Ritz Carlton staff – thank you for everything you do to make wedding days feel so special!

Nelson Chamer

Don’t forget to use ʜoᴛᴇʟʙᴏʟʟʏᴄᴏm when booking a stay This site will compare countless booking websites and typically will have rates a lot cheaper than others! Thank me later! This place is the best rated in the area

I have been coming here for a very long time If you stay for a few days you for sure won’t be let downOur first ever stay at a Ritz-Carlton This property was outstanding! We were blown away by the outstanding customer service!! We not only highly recommend this brand / property, we swear by it We will be loyal customers from this point forward Thank you all for a wonderful stay!

11. Courtyard by Marriott Charlotte Matthews (3-star hotel)

About this hotel

Off the I-485, this straightforward hotel is 8.3 miles from Charlotte National Golf Club.Contemporary rooms offer free WiFi, desks with ergonomic chairs and flat-screen TVs with premium cable channels, plus minifridges, microwaves and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby. The American restaurant serves breakfast. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include a seasonal outdoor pool, indoor whirlpool and exercise room, plus free on-site parking.

Things You Need to Know

  • 11 min drive to McAlpine Creek Park
  • Guests praised the service
  • Guests mentioned “Bistro” 11 times
  • The fitness center has treadmills and free weights
  • Guests praised the bar

Feedback From Real Customers

Anna Lobastova

Common areas and room furniture are nice, modern, and clean Staff are really helpful and I appreciated that they were flexible about late checkout Not all amenities were open and the hotel seemed understaffed; beds could be comfier, and the hallways could stand to be updated

The snack area in the lobby was nice, though Overall, not at all a bad place to stay!

Spencer Kuhlman

When we checked in, we were told the bistro had a complimentary breakfast in the morning Guess that was just a lie? The only options available were $9 breakfast sandwiches that did not look appetizing The hallways of this hotel smell like burnt feet

The shower in the room smelled of mold and was not ventilated at all Overall, the whole place has a musty feeling that is not welcoming The sheets were like construction paper Unlikely that we stay here ever again Beware!

Kellz W

Room was clean and the staff went above and beyond to make sure we had a great experience We went downstairs for breakfast and had the absolute best time chatting with Ms/Mrs Roshella at the breakfast bar She provided exceptional customer service and made sure we had everything we needed

She definitely deserves a bonus 🤗 I really enjoyed my stay

12. AC Hotel by Marriott Charlotte SouthPark

About this hotel

Close to shopping malls and restaurants, this refined hotel is a 10-minute walk from lakeside walking paths at Symphony Park and 6 miles from the Bechtler Museum of Modern Art. It’s 11 miles from Charlotte Douglas International Airport.Relaxed, streamlined rooms come with Wi-Fi, flat-screen TVs and sofas, as well as minifridges, and tea and coffeemakers. Suites add separate living rooms.Amenities include a modern restaurant/lounge serving tapas and cocktails, as well as a rooftop bar offering city views. There’s also a 24-hour fitness center. Parking is available.

Things You Need to Know

  • 8 min drive to Carolina Thread Trail
  • The hotel has a concierge
  • Guests mentioned restaurants 13 times
  • Guests liked the rooftop bar

Feedback From Real Customers

Arianna

Was super impressed by this hotel and pleasantly surprised by the area We were stopping overnight on a drive to Florida with our two dogs The rooms were a great size, very comfortable

Staff was mostly friendly although a little sparse at times especially at the breakfast bar in the AM The surrounding area is very quaint and I kind of wish we got to explore more! We went to a Hornets game and it was a great proximity to the heart of the city Can’t beat the free parking on premises plus there were nice places to walk the dogs, just nowhere they could really run off leash within walking distance Overall, would definitely stay again!

JOHN

Arrived on Friday, parking was easy space at AC is limited but the Marriott also has a huge parking area

the front desk staff, gracious and accommodating Like all AC’s clean simple contemporary room was clean, contemporary and comfortable a mini-fridge (To the idiots who give a 1 or 2 star review because there is no microwave? really?? It is NOT a requirement in a non- resort/long stay hotel The amount of restaurants nearby because of South Park is Wonderful(The mall is 1 block) Cordial is very nice a place to drink cordials vs dinner breakfast not a huge selection but fresh the avocado toast was delicious

Tamika Wise

This place is beautiful but my room was not clean My son was already laying in the bed before I inspected the sheets Low and behold the top comforter was covered with make up and no telling what else

I was upset my child was exposed to someone else’s stay from the night before They did move me to another one room I checked in around 9pm so I waited to speak with the manager the next morning because I didn’t want to bother the lovely receptionist So called to ask for a complementary breakfast for my children and I to only be offered $10😳😬 voucher for my inconvenience in their dirty room Where is the or courtesy just some remorse for my family that had to pack up and go to another one Please just inspect your room first!

13. Hilton Charlotte University Place (3-star hotel)

About this hotel

This contemporary lakeside hotel is a 4-minute walk from the Shoppes at University Place and 5 miles from the Charlotte Motor Speedway.Warmly furnished rooms, some with lake views, feature desks, flat-screen TVs and free WiFi. Upgraded rooms provide access to a lounge offering free breakfast and evening appetizers. Suites add conference tables.A weekday local shuttle is complimentary. Other amenities include a casual restaurant and lounge, plus a seasonal outdoor pool and a fitness center. There’s also a business center and 20,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the beds
  • 8 min drive to the University of North Carolina at Charlotte Botanical Gardens
  • Some guests disliked the unclean bathrooms
  • One of the few hotels in the area with room service
  • Guests mentioned “ducks” 12 times
  • Guests praised the lake views
  • The fitness center has weight machines and free weights
  • Guests liked the outdoor pool

Feedback From Real Customers

Rochelle White

My family had a family reunion in the area and the Hilton was the host hotel I worked with the staff prior to arrival and the service was excellent from start to finish Shannon made sure that our experience was smooth and seamless

Several family members expressed their pleasure with the service of the hotel We had a family member who was vegan and had limited choices for the breakfast buffet I spoke with one of the employees and he, immediately resolved the situation to her liking Great customer service once again!My only suggestion is the need to update The lobby was quite warm the entire weekend The grounds could use some work and pressure washing, but that may take some time to coordinate I would still recommend choosing this hotel

Mrs. Ellis

Nice hotel, quiet rooms, lovely lake view I gave 4 stars because I wasn’t expecting everything at the hotel to be closed already when we arrived early Sunday afternoon We were disappointed because there was no advance notice of this and we had to leave back out for dinner

Seems small, but I had been driving for hours prior to check in and room service would have been appreciated, or at least notice posted on their website so I could grab something for the family prior to arrival

Elizabeth Partain

This was absolutely not worth the price I’ve paid half as much for rooms that were twice as nice When you stay in a Hilton, you expect something above average, and this barely hit average

The room looked like a hospital room, there were stains on the sheet and shower curtain, room service wasn’t available, and the vending machine didn’t even work Definitely not a good experience, and definitely won’t be staying again

14. Charlotte Marriott SouthPark (4-star hotel)

About this hotel

A short walk from SouthPark Mall, this refined hotel on a tree-lined street is also 6 miles from the NASCAR Hall of Fame and 11 miles from Carrowinds amusement park.The modern rooms have flat-screen TVs, desks and coffeemakers. WiFi is available (fee). Club rooms provide access to a lounge with free continental breakfast and snacks. A suite has a living room.Amenities include a casual restaurant/bar with an old-world vibe, plus a 24/7 exercise room and a seasonal outdoor pool. There are also 14 meeting rooms, as well as a business center.

Things You Need to Know

  • Guests praised the showers
  • 9 min drive to Carolina Thread Trail
  • Guests liked the friendly service, which has a concierge
  • Guests praised the casual restaurant
  • Guests mentioned “shopping malls” 19 times
  • Guests praised the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

Joshua F

The GOODIn a nice neighborhoodWalk-able to a shopping and retail areaRoom was large (Club Level, floor 6), and had a spacious bathroomDecor in room was up-to-date and felt luxurious for a hotel at this levelQuiet room and comfortable bedM Lounge (club lounge) was openThe BADOfferings in M Lounge were very basic Packaged snacks No fresh food

Dining offerings were lacking Seemed like the “restaurant” was really just a bar/lounge Passed on our breakfast because food didn’t look very goodAsked front desk for a bottle opener, and was directed to the bar Was told at the bar that they didn’t have any openers to give guestsNo upgrade to suite for Bonvoy Platinum

Caitlyn Merkling

Preface: Traveling with a 10 month old 😵‍💫 Lots of noise from the hallway (doors closing, very clear conversations walking by) Hot water only works on the hand sprayer of the shower but not the actual shower head? Could not touch the air We thought it broke at one point; maintenance man came in our room with our sleeping baby at 10pm and pressed the same buttons we’d been pressing and it started working again? Comforter on bed was noticeably dingy

Overall would not return Recommend spending $30 more dollars to stay else where

15. Hampton Inn Charlotte-University Place (4-star hotel)

About this hotel

This modern hotel is a 2-minute walk from the Shoppes At University Place and a mile from the University of North Carolina at Charlotte.Straightforward rooms include free WiFi and flat-screen TVs with HD channels, plus custom-designed beds, desks, microwaves, minifridges and coffeemakers. Studio rooms add pull-out sofas.There’s free parking, on-site hot breakfast (daily) and weekday breakfast bags to go, as well as a fitness center and an outdoor pool. Additional amenities include a business center and meeting space.

Things You Need to Know

  • The rooms have refrigerators
  • 9 min drive to the University of North Carolina at Charlotte Botanical Gardens
  • Some guests disliked the air conditioning
  • Some guests complained about the bathrooms
  • Guests liked the friendly service
  • Guests mentioned “Housekeeping” 13 times
  • Guests praised the breakfast
  • The fitness center has free weights

Feedback From Real Customers

Liliana Ogunyemi

Hotel was clean, staff friendly, easy check in/out I appreciated that even though it is in a busy location, it was quiet in the hotel and quiet at night too Breakfast was good, but could’ve been better; my daughter got an egg that tasted rotten and the sausage looks/tastes like hamburger, is gritty, and was cold right out of what was supposed to be a stream server

I tried to get different pieces still cold They need to tell people when making a reservation, that they will hold additional money for a security deposit Overall, I enjoyed my stay and will stay again

Carli C.

We had a wonderful stay and would happily stay here again if we found ourselves in the area The staff was extremely friendly and accommodating, our room was clean and updated, and I felt they had a great complimentary breakfast selection We traveled with our daughter and they were able to provide a pack and play that looked practically brand new and I felt very safe having my child sleep in it

Renetta McEachern

Stayed for short weekend Easy check in and check out Great location, very close to Ikea, the University & the Outlet Mall

Rooms were clean Fairly quiet room, didn’t hear much outside noises Their were 3 light bulbs out in my room, two in the room & one in the bathroom We were able to get replacement bulbs pretty quickly I, however, did not like that the fan in the AC unit could not be kept at a constant “on” position and it was loud at night

16. Canopy by Hilton Charlotte Southpark (4-star hotel)

About this hotel

In an area with shopping plazas and broad thoroughfares, this refined hotel is 4 miles from both Freedom Park and Interstate 77, and 6 miles from the NASCAR Hall of Fame in Downtown Charlotte.Polished rooms (some interconnecting) feature Wi-Fi, smart TVs and Nespresso machines. Suites with living areas can accommodate up to 4 guests. Room service is available.Breakfast is served in an airy restaurant that has a terrace and a bar. There’s also a gym, a business center and meeting space. Bike rentals and an area shuttle are available, as are valet parking and electric charging stations.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 6 min drive to Carolina Thread Trail
  • Guests praised the friendly service, which has a concierge
  • Guests praised the architecture
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

mary anne mccoy

Everything was 5 star!* check in fast and efficient* masks in place which made things feel safe* pet friendly! Dog treats at the front desk!*room was immaculate! The bed was heavenly the bathroom new and clean with outstanding linens* the topper was our dinner! We had room service from the hotels restaurant Fine and Ferrell The wage burgers were cooked to perfection Truffle fries to die for

The house salad could not have been betterWe drove 10 hours today on our way to Florida from Michigan This hotel was like a rainbow on the horizon!Thank you to the staff and the cooks 10 star rating !!!

Britni Laboy

LOVED this hotel and wish there were more Canopy chains around!!! The facility was extremely clean, well decorated, and had a very warm and inviting, cozy feel with the holiday decor/vibe I thoroughly enjoyed every aspect of my stay with my boyfriend and our dog – from the convenience of check in/out, the layout of the hotel, the luxurious feel of the hotel (decor, room set up and bath amenities), convenience and ability to travel and stay with our dog, and the DELICIOUS food and drinks at the lobby restaurant – Fine & Fettle I had cocktails at night and enjoyed a WONDERFUL breakfast the following morning

Everything was fabulous!!! Thank you Canopy/Hilton!!!

Maiya Williams

Comfortable bed, clean room, nice bathroom I enjoyed the common areas, especially the outdoor seating Tried to enjoy the restaurant but they weren’t serving the dinner menu due to lack of kitchen staff

Was able to order for lunch & a personal pizza took over an hour, & it was disgusting The guy at the bar was really sweet & comped it, plus he made great drinks Valet was slow & unprofessional It also seemed unnecessary to have mandatory valet when there was an empty parking garage right outside the hotel where they had my car parked anyway I understand hotels being pet friendly but they really need to separate the floors I heard puppies crying & dogs barking all day & night If I could guarantee being on a floor free of pets I would definitely stay again I loved the room

17. The Ballantyne, a Luxury Collection Hotel, Charlotte (4-star hotel)

About this hotel

Set 14 miles south of Charlotte’s downtown, this upscale hotel is 17 miles from Charlotte Douglas International Airport.Elegant rooms have flat-screen TVs, dual closets, Wi-Fi access (surcharge) and marble bathtubs. Some offer private balconies. Suites add separate living areas; some feature full kitchens. Lodge accommodations add whirlpool tubs. A cottage with multiple bedrooms is also available. Room service is offered.Amenities include a spa, a salon, 2 pools (1 indoor), a fitness center and a high-end American restaurant.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • 9 min drive to the President James K. Polk Historic Site
  • One of the few hotels in the area with room service
  • Guests mentioned “Tea” 37 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Amber Broadway

We came here for a little staycation We had a package for a resort credit and breakfast We spent our day at the spa Saturday

They were excellent This review is not for them The room was your typical hotel room The bed was awful Hard as a rock My husband even asked me at midnight if we wanted to go home The pillows were feather pillows that withered away to nothing when you laid your head on them I’m going to have to rerun to the spa after laying on that rock all night I then tried to use a gift card for portion of our stay After running the card 6 times I was told they couldn’t get it to go through Didn’t bother to call for help to find out why Come to find out my card was charged $1 every time they ran it! For the money I paid this was an awful stay I’ve stayed at hotels that cost way less and had a better experience Not the luxurious stay I was hoping for DisappointedWas also not impressed with the indoor pool and hot tub area Needs a major upgradeCould hear every noise that was made in the hallwayConstruction was the greatest view 👌👌Nothing luxury about this luxury hotel go spend your money somewhere better

Mustafa Azhar

I came here for an event and stayed one night When we arrived, and very nice porter took care of everything and took us to our room Rooms were very clean, as well as the overall hotel

Staff was extremely friendly and helpful The view was nice, and the hotel is actively working on making it even better with upgrades The price to performance is quite decent I recommend this place if you’re looking for somewhere luxurious to stay!

Kent Pendergast

Worst hotel experience of my life Came down here for a couples vacation planned with the normal activities: sitting by the pool, spa, room service, etc

We were excited to enjoy the full resort experience; boy were we disappointed We originally planned to stay for 3 nights but checked out a day early because the experience was so bad Even checking out required an hour long argument with the manager Let me start from the beginning The room we paid extra for with “views of the golf course” was a construction site No mention of this on the website and certainly not reflected in the nightly rate It was dirty, the bed was hard, the balcony had a colony of roaches living on it Called for pillows at 4pm and never received them We were not notified that housekeeping was by request only and even when we requested it, they never came 20% gratuity included because they know the service is terrible Room service was same quality as a Denny’s When we checked out, the bellboy never showed up after 40 minutes of waiting Only redeeming part of this trip is that the spa experience was great and the staff there were quite nice and talented Everything about staying at the hotel was a nightmare and I will not be staying at another Marriott if this is their definition of ‘luxury’

18. UNC Charlotte Marriott Hotel & Conference Center

About this hotel

Set a 4-minute walk from the University of North Carolina at Charlotte, this polished hotel is 3 minutes’ walk from a light rail station, 9 miles from the The Harvey B. Gantt Center for African-American Arts + Culture and 10 miles from the Charlotte Convention Center.Sleek rooms have Wi-Fi, flat-screen TVs and minifridges. Suites provide pull-out sofas; upgraded suites feature balconies, living rooms and/or kitchenettes. Club quarters offer access to a private lounge. Room service is available.Amenities include a restaurant/bar, an outdoor pool and a fitness center, as well as a patio with a fire pit. There’s also breakfast and parking.

Things You Need to Know

  • 5 min drive to PNC Music Pavilion
  • 1 min walk to nearest transit
  • One of the few hotels in the area with room service
  • The hotel has a concierge
  • Guests mentioned restaurants 23 times
  • The fitness center has weight machines and free weights
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Cherrelle Goss

My 5 stars are based on the cleanliness of the rooms and the stellar service! I arrived with a group to attend a nearby conference and chose to stay here Not only were the rooms personalized to our name, but the hotel housekeeper must’ve noticed my makeup and left out additional makeup wipes (such a small touch that meant a lot!) The bed was SO comfortable and it felt cozy, spacious and relaxing

The front desk was super helpful with check in! Big shout out to the team there!! The Starbucks was fresh and delicious Another worthy note is that the artwork throughout the hotel was created by the faculty and students of UNC!!! I thought that was super cool as well During my next stay in NC, I’m definitely coming back here!

Justice White

First, the hotel is BEAUTIFUL there’s no denying that Our room was clean and presentable, and the view was great! It’s also close to MANY restaurants & stores so that’s a plus! The staff was friendly and VERY helpful down to the housekeepers Although we enjoyed our stay, I have a few things that I feel could have been better for the pricing of this hotel

there are NO microwaves anywhere in the building, not even the restaurant (or so I was told) That’s a major inconvenience to some, especially if you bring back leftovers from a restaurant Secondly, my party that arrived after us did not get to check into a room until around 6PM! I understand understaffed issues, but the wait after driving almost 3 hours wasn’t one they were prepared for Other than those small issues, the stay was great!

Adam Fitzgerald

Sam running the bar is one of the absolute best bartenders I’ve come across, not just in a hotel setting He cranks out enough work for four people Seriously on top of everything going on around him

Looking forward to another stay Will come back just for himAside from that, the property is nice Rooms are clean Staff is friendly Can’t wait until they get food back in the lounge

19. The Ivey’s Hotel (4-star hotel)

  • Address: 127 N Tryon St, Charlotte, NC 28202
  • Phone: (704) 228-1111
  • Ratings: 4.5 (474 reviews) Excellent
  • Website : The Ivey’s Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Upscale rooms & suites in a vintage-chic hotel with a high-end restaurant, a bar & a 24-hour gym.

About this hotel

Set in a converted 1920s department store opposite the Blumenthal Performing Arts Center, this refined hotel in the uptown district is a 6-minute walk from the Levine Museum of the New South, and 7 miles from Charlotte Douglas International Airport.Featuring art deco and mid-century furnishings, the vintage-chic rooms come with free Wi-Fi and flat-screen TVs, plus minibars and Nespresso machines. Some open onto an interior atrium. Suites add living areas and wet bars; upgraded suites have separate living rooms and balconies.Free evening drinks are served in a club lounge. There’s also a lobby bar, a high-end restaurant and a 24-hour gym.

Things You Need to Know

  • Guests praised the rooms and the beds
  • Walking distance to Discovery Place and the Levine Museum of the New South
  • Guests praised the service
  • Guests praised the high-end restaurant
  • Guests liked “libraries”, mentioned 13 times in reviews
  • Guests praised the architecture
  • Guests praised the breakfast

Feedback From Real Customers

Katherine Baker

best 2 nights ever during the Elton John Concert in 2019 I am highly allergic to dogs, so I was bumped up to an Executive Suite which they sanitized The Concierge and staff were above and beyond lovely and accommodating

I was even able to offer my visiting college roommate a glass of beautiful Chardonnay from my fully stocked Bar in the separate Living Room with a separate 1/2 Bath! She was so impressed, she commented this hotel would be wonderful for accommodating her Mother, as one of her children was soon to be married Convenient location to concerts and 2 museums Fabulous gem of a quiet and safe, first rate boutique hotel

Kelly

Everything was amazing! The decor was on point for this charming boutique hotel The staff was exceptional from the valet parking to the front desk The food at Sophia’s was exceptional! I had the eggs Benedict and it was 5 stars!!! My husband and I also had drinks and the cheese plate one evening and it was stellar! Highly recommend this hotel! My husband and I will be back for a future visit

yasnay arias

Loved our stay in this beautiful hotel, we spent our New Year’s Eve here and everything was great from the valet parking, to the front desk, room service and breakfast at Sophia’s Lounge was amazing Wow excellent and exceptional service; like no other Juli at the front desk was always enthusiastic, charming and helpful

We really enjoyed our breakfast every morning with Teresa; I felt I was at home with my mom or my grandmother she is so sweet, lovely lady, enjoys serving people Always in a beautiful mood, God bless her, she has a beautiful soulThe room are spacious and clean Very chic decoration; lovely; Beds very comfortable, rooms have a mini bar stocked with anything u can think of Hotel is walking distance to many stores and nice restaurants around the area Loveed it and will come back on our next vacation 😍This hotel deserves more than 5 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

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