14 Best 5 star hotels in Mission Bend, TX (2022)

M S

I really wanted to like this placeThe best thing about this hotel was the staff, the view and the free parkingWe had to call the front desk three times the first night and we checked in after 10pm

Firstly, we reserved the room specifically for three people The third person slept on the sofa but there was no additional linens or blankets in the room so we called to get those brought to usSecondly, the shower water was cold We each got tepid to cold showers The front desk told us to let it run for a bit and sent someone to check the boiler However, I really think it just takes 30 minutes for the water to get hot That should not be the solution right?Thirdly, as each room has a shared door to the next room, the walls felt very thin Our neighbor was so loud on her phone talking about drunk friends and such at almost 3am We had to call the front desk to tell them to be quiet The staff was very responsive and helpful with every requestOutside of that first night experience, the room was really outdated, worn and simply boring The bed and sofa, linens and pillows were nice However, the floors, colors, furniture, curtains, everything else was just old, drab, worn, chipped, dented or blah It must have been a beautiful hotel 15-20 years ago but this place really needed some updatingFinally, if you’re looking for a family friendly environment, this isn’t it This hotel is great for young people who want to be in the happening place where you can be loud and drink and party all night Not good for families or if you want a quiet hotel

Aaron Quan Chan

Tabitha at the front desk was extremely nice, welcoming and kind in explaining where everything was While the staff were great, the room was lacking There was a large gap under the door made worse by a section of the door missing due to impact

The shower head leaked most of the water unless held in a very specific manner and a few burn holes in the shower curtain made it feel very uncared for While the area is amazing and I’d have liked to have stayed long enough to try the on site restaurant, I was disappointed by the roomFrom the other posts and responses here, we may have gotten a lemon of a room, but I hope this review isn’t seen as a complaint and instead can be an opportunity for the management to prevent that from being an issue

Ericka Bowman

I cant express how amazing my stay there was! The customer service is what literally made me cry! Ryan in guest services was an angle He was so kind and attentive! When I walked up to the desk to check in his genuine smile made me feel welcomed! He took his time going over all of the options ( because I booked the wrong rooms on-line)and he was so patient with my 20,000 questions He helped calm my nerves when I expressed my tension from planning a teenagers birthday celebration and made sure we were set up perfectly! Through out the day I reached out, and he was always there to answer any questions or provide any needed services

Ryan was a true rockstar Vanessa was also amazing! I will definitely be staying at this property again It was clean and in the best location Restaurants and retail literally all around you… a complete dream hotel stay!