5 star hotels in Norcross, GA

1. Residence Inn by Marriott Atlanta NE/Duluth Sugarloaf (3-star hotel)

About this hotel

Located off I-85, this laid-back extended-stay hotel is 1 mile from both the Infinite Energy Center and the Sugarloaf Mills shopping mall.Warmly decorated suites, ranging from studios to 2-bedroom units, feature kitchens, living areas and pull-out sofas, plus flat-screen TVs, free Wi-Fi, and tea and coffeemaking facilities.Hot breakfast and parking are complimentary. There’s an outdoor pool, a gym and a BBQ area, as well as a convenience store and a guest laundry.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 5 min drive to The Hudgens Center for Art & Learning
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 12 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Alexis Walls

The staff at this hotel was incredibly friendly and the pool area was a beautiful escape to the outdoors I enjoyed being within walking distance to Marlows Tavern, though it was a little pricey My room was incredibly humid

I washed some quick-dry clothing and hung it to dry in my room and 24 hours later it was still wet The hotel was having some sort of issue with their water because when I arrived the water was off for a period and several days later i returned to my room to find it had been turned off again and stayed that way for a half hour The cleaning staff removed a bag of recycling that i was saving to dispose of properly as well as a reusable shopping bag from my room during cleaning One afternoon, after having hung the do not disturb tag on my door knob, I returned to my room to find a note slid under the door that said it had been cleaned It looks like this hotel has gotten great ratings in the past so it seems my experience was unusual, but I hope they will make the changes needed to improve conditions

Todd Brown

We stayed at this property 3x while selling and moving and waiting for a new home to be built in 2021 and early 2022 We stayed a total of almost 8 weeks We were always treated like family by everyone working there

Every request was handled quickly The room and bed were terrific They even had tech support help us connect our Apple TV in our room Housekeeping and front desk and maintenance and the breakfast team were all amazing

Todd Trader

Very nice room for extended stay The layout was comfortable that gives separation of living space The location of my room had a great working view

The beautiful landscaping softened the experience overlooking the magnolia and crape myrtleThe pool area was nice, but some of the cushions need replaced as we’re showing stains The pool itself was very relaxing and invitingThe staff was always warm and polite Eager to make the stay enjoyableFor me the bed pillows were the best comfort for my sleep Nothing wrong with the mattress I prefer a mattress with a little more firmness and these were very plush and soft Sadly for me, with a little extra around my midsection didn’t give me the support I realized I really need for a good night sleepThe breakfast was ok Nothing special and not really a satisfying start to the dayOverall, if and when I’m back to this area of NE Atlanta, I won’t hesitate staying here Very clean and quiet

2. Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf (3-star hotel)

About this hotel

In a commercial area, this polished all-suite hotel is 13 minutes’ walk from concerts and events at the Infinite Energy Center, and 2 miles from Interstate 85.Warm suites provide complimentary Wi-Fi, HDTVs, minifridges and microwaves, plus living areas with sofabeds. Upgraded suites have Keurig coffeemakers. Room service is available.Freebies include parking, a breakfast buffet, and evening drinks and snacks. There’s a modern restaurant. Other amenities consist of a heated indoor pool, a gym, and a terrace with a fire pit. Event space includes a ballroom.

Things You Need to Know

  • Guests praised the large, clean rooms and liked the beds
  • 11 min walk to The Hudgens Center for Art & Learning
  • One of the few hotels in the area with room service
  • Guests praised the modern restaurant
  • Guests liked the lobby, mentioned 36 times in reviews
  • The hotel has a nightclub
  • Guests praised the indoor pool
  • Guests liked the bar

Feedback From Real Customers

Alissa Greenwood

We had a good stay at this hotel* The rooms were clean and well-appointed (Although note that the pullout sofa was not comfortable for sleeping

)* The hot breakfast was good, however I would have appreciated some healthier options* The pool area was clean, if a little cold* The public spaces were comfortable with ample private booths* All staff was friendly and helpfulWe would definitely stay here again

Joshua Paquette

Pros: The hotel was clean, the staff was friendly, the room was spacious, clean, and fairly quiet Felt upscale and very pleasant upon arrival It wasn’t very hard to get to the hwy and there were attractions close enough to do and see

Breakfast was great! The pool was nice because you didn’t see a lot of kids/young adults hereCons: Marijuana and cigarette smoke on our floor 2 out of 3 nights Marijuana could be smelled, and was quite noticeable, inside of our room Water pipes randomly squawk (fairly loud) The restaurant was closed completely 1 night Open for “fried foods only” a second nightIf you plan on spending most of your time in downtown Atlanta I would suggest looking closer to downtown as the traffic is pretty thick But if you’re okay with staying on the outskirts this is a nice place to stay Great food in Duluth too

Mike Munoz

Great experience coming here with my family of 5 The and the staff was very welcoming The pool was also really clean and a great place for my kids to get that extra energy out after being in the car for 10 hours

My only suggestion would be to have some sort of pancake or waffle option on the breakfast menu Corn beef hash and on-demand omelettes are absolutely amazing, but it wasn’t some thing that interested my younger kidsThank you guys again for the incredible service I also want to mention that the hospitality staff for breakfast went above and beyond to make us feel welcomed The gentleman that was making the omelettes really made my son‘s day and how he engaged with him and the wait staff made us feel like we were the only people eating breakfast this morning Again, I really appreciate Embassy suites Put so much energy into hiring such great people Thank you

3. Residence Inn by Marriott Atlanta Perimeter Center/Dunwoody (3-star hotel)

About this hotel

On a tree-lined street amid shops and eateries, this informal hotel is a mile from both I-285 and the Perimeter Mall. Murphey Candler Park is 3 miles away.Relaxed studios feature free Wi-Fi, flat-screen TVs, and sitting areas with sofabeds, as well as dining areas, and kitchenettes that have microwaves, fridges, and tea and coffeemakers. The 1- and 2-bedroom suites add living/dining rooms.A breakfast buffet and parking are complimentary. Other amenities include an outdoor pool, a hot tub and a fitness center, plus a patio, a fire pit and a BBQ. There are also regular evening socials.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 16 min drive to LEGOLAND Discovery Center Atlanta
  • Guests praised the service
  • Guests praised the restaurant
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

John Jenkins

I stayed here long term for a work project Although I get minimal housekeeping it was a little rough when I did request it Other than that this place was amazing

Great breakfast, very clean common areas and all of the staff especially Maria and Kavita were extremely helpful, polite, courteous, and helped make my stay very pleasurable! They even gave me a Xmas card! I would absolutely stay here again BTW Saturday and Sunday are bacon day 🙂

Rhonda Carr

This was the host hotel for our family reunion and the service was top notch from check-in to our departure The hotel was clean and had all the amenities we needed but the STAFF is the reason our stay was so enjoyable! Every single person we encountered was friendly and helpful, but Orrie was my favorite! He went above and beyond to ensure we had everything we needed for our meetings with a smile I would DEFINITELY stay there again if I’m in the area

4. DoubleTree by Hilton Hotel Atlanta – Northlake (3-star hotel)

About this hotel

Adjacent to Interstate 285, this modern hotel is 5 minutes’ walk from Northlake Mall and 12 minutes’ drive from Stone Mountain Park.Flat-screen TVs, coffeemakers and free WiFi are offered in each room, as well as contemporary decor and custom-designed beds. Suites with wooden floors add living areas and whirlpool tubs.There’s a casual tavern serving classic American meals, a fitness center and a seasonal outdoor pool. Other amenities include a free area shuttle and parking, 10,000 sq ft of meeting rooms and a business center.

Things You Need to Know

  • Guests praised the large rooms, which have microwaves
  • Guests praised the beds
  • Guests mentioned the bathrooms are unclean
  • 13 min drive to Stone Mountain Park
  • One of the few hotels in the area with room service
  • Guests liked “cookies”, mentioned 53 times in reviews
  • Guests praised the fitness center, which has free weights
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Maggie CR

The hotel is average, nice staff The cleanliness of our room was very impressive I grabbed a few disinfecting wipes at the reception (nice touch!) with the intention of sanitizing all the surfaces we were going to be touching for sure in our room

To my surprise the wipes barely got dirty, there was not even dust there!!! I could see they take seriously the sanitation during this pandemicNobody will be cleaning your room during your stay so if you need extra towels or something else, you need to ask for it at the front desk Breakfast is not included and costs over $14 per person, you can find better options at the local restaurants5 stars is for the excellent cleaning protocol they are obviously following

Ashanti Crawford

I largely enjoyed my stay at this hotel The front desk receptionists were phenomenal in how friendly and welcoming they were The hotel is generally very clean and they had a very good gym on-site

I love the digital key availability and my room was comfortable, clean, and cozy My only complaint was that there is not any sound proofing and you can hear every single person talking in the hallway and slamming doors and dropping things above you I wasn’t able to get great sleep, solely due to the other guests If you’re sensitive to noise (which I’m actually not, but if feels like the sound was amplified), maybe consider bringing ear plugs Otherwise, the location was great as there is a decent restaurant/bar attached, a Target, Best Buy, and mall nearby I would stay at this hotel again PS – they do have their signature chocolate chip cookie but you specifically have to ask the receptionist for it It won’t be visually apparent when you are at the front desk

AJ Kheyr

Very happy with some of the staff and how friendly they are but the manager didn’t acknowledge that the alarms going off all night due to marijuana smoking was an issue that deserved complimentary stays or future discounts That’s totally unacceptable Free breakfast isn’t very compensatory

People had plans the next day which were completely ruined After long hours of travel, guests have the expectation of a quiet night for comfort and rest when they pay to stay a a reputable hotel chain My wife and I are both have career experience in the travel industry This is unacceptable from a chain of this stature First, we were told the alarm was going off due to a storm which was not even severe, it was very light rain Secondly, we were told it was due to maintenance related issues I don’t feel this is very honest We left our rooms and smelled nothing but marijuana in the hallways Housekeeping had the doors open and we smelled it everywhere in the hallways Please be honest and forthcoming with more acceptable offers and a compatible reimbursement for these awful circumstances Our toilet was also dirty upon arrival Something should be done

5. Hyatt Place Atlanta / Perimeter Center (3-star hotel)

About this hotel

Set alongside Perimeter Mall, this polished hotel off Interstate 285 is 14 miles from NFL matches and live music at the Mercedes-Benz Stadium, and 19 miles from hiking trails at Stone Mountain Park.Streamlined rooms and suites have Wi-Fi, flat-screen TVs, and sitting areas with pull-out couches, as well as minifridges and coffeemakers. Some rooms offer courtyard views.Amenities include a gym, a bar and a furnished courtyard, plus a 24/7 convenience store. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 15 min drive to LEGOLAND Discovery Center Atlanta
  • Guests liked that this hotel is near shopping
  • Guests mentioned the service is friendly
  • Guests mentioned “shopping malls” 15 times
  • Guests liked the architecture
  • Guests praised the courtyard views

Feedback From Real Customers

Chelsea Moore

Just completed a stay here for a business trip The hotel and rooms were clean, the gym was well equipped as usual for a Hyatt Place The one con is they had water fountains and a place to refill a bottle, but it would be nice to have some disposable cups to drink from during your workout

I didn’t eat breakfast there, so I can’t comment on that, however the staff was very friendly and helpful The couch in the room was really comfortable to sit and watch TV after a long day I appreciated the extra security measures to get around in the hotel (needing your card) and the presence of security in the parking area, considering the locations proximity to the MARTA I would definitely recommend and will be returning for future stays for both business and pleasure

Ashlee Thomas

It was pretty good, the rooms were really nice and the location was right near my job, I love the continental breakfast in the morning But just a few things I didn’t like the whole parking thing, and the whole using your key everywhere It was just annoying Also I just had a guest over not spending the night but they questioned me, that’s none of their business it would be a concern if that guest stayed but coming to my hotel room that’s not their concern

I would stay again though

Nate James

I very much enjoyed my stay here at the Hyatt Place Atlanta This hotel has a more modern design than the other Hyatt Place hotels i have stayed at The staff was polite and welcoming across the board

Note that some of the rooms will have a wonderful view of the parking garage if you happen to be on floor 4 or lower I was on floor 7 and had a building directly across from me Needless to say my window shade was down for my entire stay Perhaps I’ll get a better view of the city on my next stayI took off a star because during my stay, there was some corporate event that brought a huge crowd of people to the breakfast area every morning There was no room to sit and by the time i arrived for breakfast (7:30am) many of the breakfast options were unavailableAll in all I would definitely stay here again given the price and location

6. Le Méridien Atlanta Perimeter (4-star hotel)

About this hotel

This upscale hotel is less than a mile from the Dunwoody Transit Station and 9 miles from the Atlanta History Center.The contemporary rooms come with complimentary Wi-Fi and flat-screen TVs, while suites add separate living areas. Club rooms and suites have access to a 24/7 lounge with perks such as breakfast and evening snacks.There’s a sleek Cajun restaurant with a terrace, plus a cocktail bar and a casual lobby bar with a fireplace. Other amenities include a seasonal outdoor pool and a fitness room, plus a business center and 13 meeting rooms. Pets are permitted for a fee (dog treats, beds and bowls are provided).

Things You Need to Know

  • 12 min drive to LEGOLAND Discovery Center Atlanta
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the unclean bathrooms
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “jazz” 16 times
  • Guests praised the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

JOAN TREIBITZ

Hotel is just across from mall which is great Its upscale and kept spotless Staff is friendly and courteous but lacking the full upscale expected

We were upgraded to a suite that was really nice but it lacked simple things like a coffee maker without a sink Had to go in the bathroom for water, yuckWe are Elite Marriott members and had to push to get a suite that we are entitled to Breakfast was free to us because of status but if not $49+ and although in chafing dishes the food was dry, cold and did not taste fresh Overall disappointed

Tamesha

I got this hotel through Hotwire I didn’t know it was even an option because it did not show as part of which hotel I would likely get Anyway, the hotel is very nice and all

However, the only downfall was the paying for parking, Locked fridge in the room which I was almost afraid to put my drinks in because I wasn’t sure if I would be charged for it My daughter was scared to use the shower gel that was provided afraid we would be charged for that To top it off the worst of my stay really was the smell of the room, the sound of the toilets flushing (if that’s what it was), and the noise of steam or air all night/morning long so I couldn’t sleep (light sleeper) The bathroom door in our room you basically had to bump up against it to close or it wouldn’t shut For this hotel to be this fancy I guess I expected different Yes, I would have rather stayed in the Hampton Inn or even the Comfort in, but you get what you get At least I would have likely been able to sleep Overall the hotel is nice, but all the noises in the room was just not that great

Jerome

Staff very personable and professional Every staff that I came in contact with was very friendly The rooms were clean and very spacious

We were there for an afternoon wedding We were accommodated for an early check-in Much appreciated The gym was exceptional Certainly enjoyed the quiet moments out by the pool Overall it was a great experience Certainly will stay again

7. Courtyard by Marriott Atlanta Duluth/Gwinnett Place (3-star hotel)

About this hotel

Off Interstate 85, this modern hotel is a 7-minute walk from shopping at Gwinnett Place Mall and a 4.1-mile drive from gigs and sporting events at The Arena at Gwinnett Center.Contemporary rooms offer free WiFi and TVs with premium cable channels, plus desks and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard with BBQ grills, plus an American restaurant serving breakfast. Other amenities include a seasonal outdoor pool and an exercise room, plus a business center, meeting space and free parking.

Things You Need to Know

  • 7 min drive to McDaniel Farm Park
  • The hotel has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Bistro” 11 times
  • Guests mentioned lobbies 27 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Allen Henley

Excellent customer service! Everyone was very pleasant Our room was clean and was excellent! It was a quiet weekend here in GA The bistro is a must when here

During the time of this review, the bistro is closed at dinner hours, but breakfast is open full force! The food was delicious This hotel is in a great location to everything Nothing is too far! Might become a member after this since I’ll have to make quarterly trips to Duluth Enjoyed the stay!

Hubert Chen

If you are a Marriott Bonvoy member, look elsewhere I am a Platinum Elite member (1) was not greeted as platinum elite [which is fine] (2) was not offered the bottle of water that always comes with platinum status (3) when I asked if there was anything offered to platinum elite members the lady said no

She never acknowledged or thanked me for my stay I travel to hundreds of hotels, this is the worse front desk service I ever received It is July 19 2022 evening for any management reading thisThe elevator is very far from the front desk My key didn’t work When I went downstairs to tell the lady, she had me wait about 15 minutes while she checked in 4 other patrons and then finally called someone to help meYes, I paid for the water that I normally get free at every other Marriott hotel I’ve stayed atIs complaining about $5 water petty? Maybe But if you stay 50+ nights per year with a hotel chain, is withholding $5 water even pettier? yes

Felicia Jones-Shaw

Reported Unresolved Case #351896878 We were given a musty, moldy-smelling room with a broken door handle and a malfunctioning air conditioner upon check-in They would not allow me to use my digital key and forced me to take room keys

I was told this was because of fraud at their hotel I tried my best to work things out with the hotel BEFORE calling Customer Relations, but they were rude and of NO assistance before opening my case So, after the second night of myself and my 12-year-old nephew, both of us having asthma, not being able to breathe, and I’m still trying to recover from having COVID and the room staying at or above 75 degrees, I called Customer Relations for assistance Eventually, the hotel moved us to a new room, BUT this room was worse due to a lack of available outlets, outlets sparking, a roach infestation, and a bathtub needing assistance I had earned and paid for extra points to take advantage of the 5th night free, but I checked out early and booked a two-night stay at a Tru by Hilton hotel (staying an extra day because the room and staff were SOOOOO amazing, and I needed a day to regroup) I didn’t even tell them what had happened at Marriott because I was trying to calm down Oh, and I could use my digital key at Tru by Hilton and do EVERYTHING without needing assistance from the hotel staff Isn’t this why they are available to guests (which helps minimize the risks of contracting the coronavirus that is STILL killing and impacting people’s lives)?

8. DoubleTree by Hilton Atlanta Perimeter Dunwoody (3-star hotel)

About this hotel

This relaxed hotel set off of Interstate 285 is 2 miles from both the high ropes courses at Treetop Quest Dunwoody, and Brook Run Park, which is over 100 acres.The casual rooms feature flat-screen TVs, minifridges, and free Wi-Fi, plus tea and coffeemaking facilities, and desks. Suites add microwaves and living rooms.Parking is complimentary, as is a local shuttle. Other amenities include a restaurant and a modern bar with a sitting area, as well as a business center. There’s also a heated outdoor pool and a gym.

Things You Need to Know

  • Guests mentioned the rooms are large and updated
  • 16 min drive to LEGOLAND Discovery Center Atlanta
  • Guests praised the beds but some complained about the kitchenettes
  • Guests liked that this hotel is near shopping
  • Guests mentioned the service is professional
  • Guests mentioned lobbies 27 times
  • Guests mentioned microwaves 19 times
  • Guests praised the modern bar

Feedback From Real Customers

Paris Bush

Our overall stay was good I appreciate the location because it was very quiet with just enough convenience The room was very clean and modern

We did however come across a few kinks For starters, the water pressure was extremely low This made showering very uncomfortable The shower curtain was pretty torn and needed to be replaced The bathroom door was loose and often rattled when opening/closing The outer refrigerator door came off the hinge when my son opened it Aside from these things, the staff was pretty amazing Very accommodating and pleasant Heather stood out because she was very sweet and didn’t mind that my son asked for more cookies during checkout

Phoenicia Malcom

Very nice hotel Was very clean Smooth check in

The elevators kept closing on us getting in so may need an upgrade Rooms are very spacious The bed was comfortable to my liking The breakfast isn’t free unless you buy with reservations so the buffet was $20 a person which was kind of high for what was available Overall pleased with stay No real issues

Sharell Thomas

The front desk associates were Fantastic Great customer service When I entered my room it had a stuffy smell to it so I Lysol it down and it got better

I am not sure why this is but this hotel didn’t have microwaves in the rooms but only one microwave for the whole hotel to use I understand that may be to give the hotel restaurant more business but that doesn’t work for me Thank you to whoever cooks the breakfast It was really tasty Overall my stay here was Good and I will return here when I have another event in the area and have to stay overnight

9. Hilton Atlanta Northeast (4-star hotel)

About this hotel

This modern hotel, off State Route 141, is 3 miles from The Forum on Peachtree Parkway for upscale shopping, 5 miles from a subway station and 14 miles from Stone Mountain Park.Contemporary rooms feature flat-screen TVs and Wi-Fi (fee). Club rooms provide access to a lounge with free breakfast and evening appetizers. Suites add sitting areas; some have wet bars.Parking and a subway station shuttle are complimentary. Amenities include an informal restaurant/bar, a fitness center and an indoor/outdoor pool. There’s also a business center and over 20,000 sq ft of meeting space.

Things You Need to Know

  • The rooms have minibars
  • 9 min drive to Brook Run Park
  • Guests praised the friendly, professional service
  • Guests mentioned “Ballroom” 18 times
  • Guests praised the fitness center
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

LYVICK PEREZ

A safe and Great location close to highway, restaurants, shopping & more The rooms were nice and super comfortable Everything was really clean and looked good except for the chairs in front of elevator

Service was quick, professional and friendly The only downside was that they offer breakfast but not included in what you already paid

alexis B

I was satisfied during my 4 day stay It’s definitely an older establishment, but it was clean Parking was readily available and in close proximity to the building

The breakfast was good with a nice assortment/variety of choices Norman at the front desk was very hospitable and hilarious !! The only minor issue I encountered was the time it took for the water to heat up (5-10 min) Aside from that, my stay was very pleasant

Pam Parker

I am just flying home from a 5 day stay in Atlanta It was my first stay at Hilton Northeast 5993 Peachtree Industrial blvd

I have been making this trip to the Americas Mart for many years This is by far my most enjoyable hotel stay Each person that worked there was extra friendly The room was super clean Bed was comfortableThe restaurant and room service was my favorite Traveling alone, I had dinner in my room each nightThe food was perfect Also the breakfast which came with my room, was far better than any other I have had at other hotels All the people there were great! I especially liked the service of Yuley He was friendly and has top notch customer service I felt even though traveling alone, the people helped me feel as though I had friends in Atlanta

10. Courtyard by Marriott Atlanta Norcross/Peachtree Corners (3-star hotel)

About this hotel

This straightforward hotel is 2.5 miles from The Forum on Peachtree Parkway and 5.4 miles from the Chattahoochee River National Recreation Area.Contemporary rooms offer free WiFi, desks, flat-screen TVs and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include a seasonal outdoor pool and a 24-hour exercise room, plus a free area shuttle and on-site parking.

Things You Need to Know

  • Guests praised the beds
  • 9 min drive to Brook Run Park
  • Guests liked the service, which has a concierge
  • Guests mentioned lobbies 21 times
  • Guests praised the bar

Feedback From Real Customers

Lisa Anderson

I did not enjoy my stay at your hotel The staff is extremely dry and abrupt I requested for the microwave, I initially requested upon booking the room, be sent to my room on my first night

I was told only the King suites have microwaves I explained that it was a major reason for me booking the room and she said there was nothing she could do Later on, after reading over my hotel email, I found where it was clearly stated that my room came with a microwave I called the front desk again and was told they could bring me one the next day When they brought the microwave, the man just walked in a placed it on the table He didn’t even face it the right way or plug it in It’s a good thing I already made a space for it on the table I made no further issue regarding the microwaveThe elevators smell like a sweaty gym even though our masks There are no trash bags in the trash can The refrigerator doesn’t stay cool over night We spotted a roach in our room on the second night Thankfully, checkout was the following dayHousekeeping called our room early on our last day, waking us up regarding towels we did not request Therefore, I called the front desk for an extension in our check out time and the front desk operator was very condescending She initially granted us a 30 minute extension which was ridiculous I was then allowed an 1 hour extension, however, I didn’t appreciate the nasty tone I received along with the statement”1:00 is the absolute latest”, as though I was her child asking for permissionI will most definitely, never return to this hotel as customer service and cleanliness doesn’t appear to be a top priority

Geoff Lowe

Great little quiet place to relax Room was clean and everything worked very wellOnly gripe was layout of hotel

One elevator for the entire place If your room was the furthest from it you were hoofing steps or doing a long walk

Gabrielle Hines

First of all, I would not have agreed to stay at this hotel had I known there was no complimentary breakfastSecond, the toilet was not properly cleaned upon our arrival, as my husband found out when he lifted the seat to relieve himself As he washed his hands, the sink did not drain properly

He called the front desk and the property manager came to snake the drain promptly (a plus) Then told him about the toilet He said he had to get supplies then it would be taken care of After a wait, my husband then asked the cleaning staff in the hallway to come clean it The lady cleaned the bowl first and then cleaned the seat 🤢 The manager came and cleaned it properly and we told him about the cleaning lady When my 3 yo dropped the soap and picked it up there was a hair, that was not Afro-textured like ours, on it In the three days we stayed there no one ever cleaned our room, even after we requested it (more on this later) I should have known by the worn out beige faceplates on the outlets and light switches that we would be just as neglectedThirdly, we had to ask for towels and wait for them to washed One day they ran out of large towels and had to give us pool towels The front desk agent said it’s because people don’t put them outside the room but no one told us to do that so I’m sure the other guests had no idea either While I was waiting for towels, another guest said they only clean the room every third day even if you call to request it She had been staying there 5 nights at that pointOn the upside, the beds were comfy and the A/C worked well It wasn’t the worst hotel, but do yourself a favor and pay a little more to get a better hotel

11. Hampton Inn Norcross (2-star hotel)

  • Address: 5655 Jimmy Carter Blvd, Norcross, GA 30071
  • Phone: (770) 446-3210
  • Ratings: 4.4 (904 reviews) Very good Eco-certified
  • Website : Hampton Inn Norcross
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Straightforward rooms & suites in a modern hotel offering an indoor pool & free breakfast.

About this hotel

This modern hotel is 2 miles from Netherworld Haunted House and 4 miles from BAPS Shri Swaminarayan Mandir Atlanta Hindu temple.The straightforward rooms feature free Wi-Fi, flat-screen TVs, minifridges and microwaves, plus coffeemakers. Upgraded rooms include pull-out sofas, while suites come with separate living rooms. Room service is available.Freebies include parking and a daily breakfast buffet or weekday breakfast bags to go. There’s also an indoor pool, a fitness room and coin-operated laundry facilities, plus a business center and meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 12 min drive to BAPS Shri Swaminarayan Mandir Atlanta
  • Guests praised the friendly service
  • Guests mentioned game rooms 18 times
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Jennifer Elliott

Overall this was a nice hotel Entrance was a bit tricky to pull into, but there is a back gate once you’ve received your room key Complimentary breakfast was okay

Several packaged items to grab and go But, waffles were empty both mornings Biscuits were hard We managed but could have been better Staff was extremely nice and welcoming

Leshone Morgan

The hotel itself was nice Traffic coming in and out of the hotel was crazy There was a lady working the from desk and she was not very welcoming and it did not get any better throughout the weekend

It actually got worse The air in my room did not work so it was 11:00 pm and I was switching rooms but the guy at the front desk then was very nice and sent the maintenance person up to check it prior to moving my room The only problem with that was I was in a king room with a pull out couch and the room I moved to only had a king bed So the bed had to be shared which is why I had asked for a pull out couch Not what I paid for The complimentary breakfast was a hot one so that was a plus

Anfal Fahim

We Stayed there for three nights with my newborn and a toddlerHad a Wonderful experience Cleanliness 5/5Safe gated parking5/5Breakfast 5/5Staff including the lady serving breakfast was really friendly

Tamara and Miss Dee and the night staff guy were all very friendly, helping and welcomingManagers: Earnest and Gwynne were also very welcoming and hospitable as wellWill be no doubt staying here again next time i visit Atlanta Thanks to the whole team 🙌

12. Courtyard by Marriott Atlanta NE/Duluth Sugarloaf (3-star hotel)

About this hotel

Off I-85, this informal hotel is 5 miles from the 1930s-era McDaniel Farm Park, 7 miles from the Southeastern Railway Museum and 28 miles from Downtown Atlanta.Airy rooms with conservative decor and colorful accents feature free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers; some have seating areas and pull-out sofas.Parking is complimentary. There’s also a bar/restaurant, an indoor pool and a fitness room, as well as coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 5 min drive to The Hudgens Center for Art & Learning
  • Guests praised the service
  • Guests liked the lobby, mentioned 16 times in reviews
  • Guests praised the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Carla Cozart

The front desk staff were amazing Our reservations were a little complicated for 2 rooms and there for an event but they were most helpful to make sure we didn’t have to change rooms and that our rates were charged appropriately Our rooms were VERY comfortable and well stocked with essentials

Starbucks staff were really kind! It was all around wonderful!!! Thank you

deja marquez

This is what I wrote to the GM……Thank you so much for reaching out Happy to hear they didn’t “find/see” the bedbug(s)

However, that doesn’t mean they weren’t/isn’t there I have bites (not skin irritation) on my right hip and my right hand that’s still extremely itching I’ve contacted that pest control company and asked them “if no bugs are found, does that absolute mean they wasn’t there”? I was told “no” “They could be hiding in carpet, pillows, and deep inside mattress They usually come out when body heat is detected Or, they could of attached them selves to my luggage or clothes”I’ve been a Marriott silver elite member for 10yrs now and I’ve never experienced any of this before (which is why I love the company), but me waking up at 3am to come get blankets to sleep on the floor isn’t the Marriott way!Since I can’t get my refund, I have no choice but to take things up from herePlease send me your regional manager contact information, thank youI was bite up from bedbug(s) Apparently my bites and videos isn’t enough proof, since I’m not pest control!

Tonua Hawkins

Stayed at this location because it was close to Gas South ArenaThe rooms and customer service was great When I checked in the Hotel and inquired the walking distance to Gas South Arena no one even knew where that was, which was shocking since it was only 3 miles away

I was then informed that they had shuttle that could drop me off and pick up, I asked how far in advance did I need to call and was told 15 minutes before I needed shuttle I called when shuttle was needed and was informed that shuttle was out on another trip and I should have called 1 hour before shuttle was needed (contradicted what I was told at check in) When the concert was over called front desk for shuttle to pick us up and was informed that thr shuttle was done for the night Overall inaccurate information on the complementary shuttle serviceOverall great visit!

13. Hyatt Place Atlanta/Norcross/Peachtree (3-star hotel)

About this hotel

Set 2 miles from shopping at The Forum on Peachtree Parkway, this relaxed hotel is 11 miles from the Infinite Energy Arena and 16 miles from Stone Mountain theme park.Straightforward rooms feature free Wi-Fi and flat-screen TVs, plus minifridges and coffeemakers. They also include living areas with sofabeds.Free perks include parking and a local shuttle. There’s also an outdoor pool, a fitness center and a business center. Additional amenities include a cafe/bar and a 24-hour restaurant. Breakfast is available.

Things You Need to Know

  • The rooms have TVs
  • 8 min drive to Jones Bridge Park
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • Guests praised the 24-hour restaurant
  • Guests mentioned microwaves 10 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Haley Berry

I stayed in Room 310 Carpet is very dirty and there were stains on the couch When we got there crumbs were on the floor, kitchen area was sticky

I opened the refrigerator and I thought someone had left food but the front desk agent came in and said it was a big blob of ice cubes?? Later that night the toilet would not flush at all I called the front desk again and he told me that he would bring me a plunger so I can unclog the toilet since maintenance had left (it was around 9pm when I called) I’m on a trip and they expected me to unclog their toilet I let the guy know that wasn’t my job and maintenance came in to unclog the toilet The AC would sometimes work and their pillows are flat and lumpy Needless to say I will never stay at this Hyatt Place ever again I chose this hotel because other Hyatt Places are very clean and has great customer service This one needs some serious cleaning and remodeling

Another Review

Regret staying here for a week

The rooms look pretty renovated but the beds are terrible No support, poor quality Left with my back achingThe breakfast is horrible You can see the dust/powder coming off the scrambled eggs when you scoop it The pancakes are dry and bitter That’s it, No bacon nor sausage etc

EVA DIXON

It was a nice stay

was very disappointing to find out the hotel us stock photos Showing in door pool and found out after we came down to use the pool, to find out its outside pool and it wasn’t ready for the season 2 adults and 5 kids The only reason we booked with this location was to have the poolLesson learned call before you book your room, make sure you are seeing the correct photos

14. Hyatt Regency Atlanta Perimeter At Villa Christina (4-star hotel)

About this hotel

Off Interstate 285, this laid-back hotel is 2 miles from shopping at Perimeter Mall and 12 miles from the Atlanta Botanical Garden.The bright, relaxed rooms offer free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Suites add separate living areas and/or balconies.Amenities include an Italian restaurant, a casual cafe and a bar. There’s also a rooftop outdoor pool and a 24-hour gym, plus a business center and meeting space. Breakfast (fee) and parking are available.

Things You Need to Know

  • Guests praised the beds
  • 14 min drive to LEGOLAND Discovery Center Atlanta
  • Some guests disliked the showers
  • Guests praised the professional service, which has a concierge
  • Guests mentioned “Ballroom” 14 times
  • Guests liked the lobby
  • Guests praised the views
  • Guests praised the outdoor pool

Feedback From Real Customers

Mizz Lydia

I really enjoyed my stay here at this beautiful hotel It was peaceful, front desk attendant very nice The room we were in was clean, neat and it was well worth the money

The only thing I didn’t like is not having a microwave in the room that’s why I rated 4-stars Oh, and another thing upon arrival to get to the room, the housekeeper had the all of her things (supplies) and dirty linen hamper blocking the darn doorway where I couldn’t even get in the room! I understand she has to do her job, but do it correctly and follow safety guidelines when cleaning Do not block the hallways nor doors That is definitely a safety hazardOther than that, hopefully the next time we stay here that pool up on the 3rd floor will be open! The view from up there and just relaxing by the pool

Vishnupriya Anant

We stayed here for 2 nights over the memorial day weekend The size of the room is good, its spacious, the view from the big windows was great We could see the highways and bridges and city without obstruction

Sunset sky looks great from the room Breakfast was included and was a decent spread compared to the spread we have in the US but it was nothing in comparison to what we get in Asia Has a nice swimming pool and a big garden It is pet friendlyJust remember not expect a lot in terms of service or facilities because well it is US and not in Asia

Ben Shope

This was easily the best value in the area A very clean, new hotel with some pretty grounds in the back We stayed six days in a suite

The staff was very friendly and helpful The stay was an excellent value despite some days of scaled-back breakfast service (that situation seemed in-flux, so check on that if you care) I think the value comes from the fact that the hotel is near an office park and may be designed for more pre-pandemic business travelers than they are seeing right now We were allowed to redeem a suite award despite the rooms being labeled premium suites (so your mileage may vary) Parking is $14 a day which is a better value than some comparable Hyatt properties Anyways, great stay – I highly recommend

15. Crowne Plaza Atlanta Perimeter at Ravinia, an IHG Hotel (4-star hotel)

About this hotel

This understated hotel is a 7-minute walk from metros at Dunwoody Station, 12 miles from live events at State Farm Arena and 3 miles from Murphey Candler Park.Trendy rooms and suites with carpeted floors offer free Wi-Fi, flat-screen TVs and sitting areas, as well as en suite bathrooms. Room service is available.Local shuttle service is complimentary. Other amenities include a restaurant/bar, a gym and an indoor pool, plus 32,000 sq ft of meeting space. Breakfast and parking are available.

Things You Need to Know

  • 10 min drive to LEGOLAND Discovery Center Atlanta
  • Guests liked the professional service, which has a concierge
  • Guests praised the large rooms but some complained about the air conditioning
  • Guests liked “waterfalls”, mentioned 18 times in reviews
  • Guests praised the grounds and the architecture
  • Guests liked the breakfast
  • Guests liked the views
  • Guests liked the fitness center

Feedback From Real Customers

Finion C

Stayed here for an event we were attending in Atlanta The room we stayed in was very nice There was not a dresser to put any clothes in, but there were a couple of drawers and a closet to keep clothes in

The workout area and pool were both very nice with lots of room The pool was an even 4ft deep but was still enjoyable to spend time in The area around the hotel was very nice to walk around and get some fresh air and nature The housekeeping was very nice and made sure our room was in tip top shape, even placing a stuffed animal we had on the bed There is also a mall across the street with lots of food and stores to fill time If I am ever in the area again, this will be my go to hotel choice

DJ Smith

Attended a conference at this hotel Very nice property for a general stay but the hotel was not large enough to host our conference Parking is very limited for large groups

This is a beautiful property The rooms were spacious and clean The grounds were well kept Limited dining options on the property but there are numerous eateries in the vicinity The fitness center was more than adequate and the hotel staff was pleasant and professional I would definitely stay at this location again, if necessary

Nicholas Isola

Great experience at this hotel Friendly front desk staff Unfortunately, the first room I was given had a mildew smell, but the front desk was able to quickly change my room

The second room was perfect Large TV, comfortable bed, clean everything The hotel seems to have been recently renovated, which was nice There’s great views of either a park or the city skyline from your room The park is accessible from the hotel, and is a great place to take a walk around I would stay here again

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