5 star hotels in Palatine, IL

1. Hampton Inn & Suites Chicago Deer Park (3-star hotel)

About this hotel

This modern hotel is 4 miles from the Cuba Marsh Forest Preserve and 4.1 miles from the Makray Memorial Golf Club.Casual rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels, and coffeemakers. Suites add pull-out sofas.Free perks include parking, hot breakfast and weekday breakfast bags to go. There’s also an exercise room and an indoor pool, plus a meeting room and a 24/7 business center.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • 7 min drive to Deer Grove Forest Preserve
  • One of the few hotels in the area with room service
  • Guests praised the service
  • Guests mentioned pools 12 times
  • The hotel has a boutique store and a game room

Feedback From Real Customers

Amy Ren

Hotel felt safe and secureOur jacuzzi room had a electrical problems There was a short circuit where the vent didn’t work and a light near the Jacuzzi didn’t work

It worked for a few moments, and then shut off, and stayed offPrice was slightly higher then the booking I reserved when I arrived Should have just paid online instead of at the location Never had an issue before regarding prices when I pay at the location Pay online and not at the location if booking onlineHad a box of soap by the jacuzzi, that was empty, no soap in itQuiet environmentDecent breakfast, gets the job doneThe king jetted tub room is very spacious, absolutely my favorite part of the stayThe jetted tub was a bit outdated, not sure where the black particles kept coming from in the tub Showered prior to going in but still saw some small particles floating around Not sure if this is because of the rooms floor or not? But still was a little gross

Megan Jakubowski

The staff were really hit or miss Some were rude and stand-offish while others were very accommodating and helpful We booked our wedding block here and were encouraged to only book with them for the wedding

When the block was soon to close we had met their requirements for a shuttle service two times over We had to pay an extra $300 to help shuttle people to our venue because of this Our wedding ended after midnight and we did not have our bridal party check in before the reception, so all their rooms were lost and had to be rebooked at 12:15 when they were exhausted from the day Our honeymoon suite did not latch completely without the deadbolt being locked Half the rooms lights didn’t work for some reason as well We didn’t let it ruin our wedding, but I wouldn’t recommend this hotel

2. Lynfred Winery

  • Address: 15 S Roselle Rd, Roselle, IL 60172
  • Phone: (630) 529-9463
  • Ratings: 4.7 (533 reviews) Excellent
  • Website : Lynfred Winery
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Sophisticated winery B&B featuring genteel rooms with fireplaces, plus free private winery tours.

About this hotel

Set in a vine-covered building on a winery estate, this upscale B&B is a mile from the Roselle commuter rail station, 3 miles from the Medinah Country Club and 7 miles from the Woodfield Mall.Featuring fireplaces and heated floors, the 4 elegant suites are themed after American, French, German and Italian wine regions. All provide balconies and minifridges, as well as TVs, iPod docks and DVD players; 3 have whirlpool tubs. Cooked breakfast is served in the room, and in-room massages are available.Free perks include private winery tours, 2 bottles of wine, and a cheese and fruit platter. Evening meals are available on request.

Things You Need to Know

  • 9 min drive to the Ned Brown Forest Preserve
  • 15 min walk to nearest train station
  • Guests praised the service
  • Guests mentioned “Oktoberfest” 11 times
  • Guests mentioned “Wine club” 21 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • Guests praised the bar and the bar drinks

Feedback From Real Customers

Michelle Hidalgo

Thank you for an amazing experience! It’s a gorgeous location, makes you feel that you’re in Italy! I wish I lived closer The sangria white and red and peach drinks are amazing, delicious! We will be back many times in the future and my friend is thinking of hosting a fundraising event there in the future Thank you for also donating an amazing tour and experience for my friend’s fundraising event

Jaime Lonergan

My husband and I spent a weekend at the bed and breakfast for our anniversary Everything about the stay was amazing We don’t live far from the winery and frequent it often, but we have 3 young children that we’ve never left overnight

This was the perfect “destination” The room was impeccably clean, comfortable, and nicely decorated We stayed in the American Suite The staff was so friendly and accommodating They made us feel like we were vacationing (rather than staying 20 minutes from home!) Prior to checking in our room, we did a Founder’s Room experience Celeste made sure we got the most from our tasting, and helped us choose wine we’d truly enjoy I cannot recommend Lynfred enough We had the best weekend and anniversary thanks to Lynfred

John Lambert

Good wine and cool historic building, but no longer allow kids on premises at all or at any events Used to be a good place for families to visit, but now totally unwelcoming We have tasted at numerous wineries around the country, but that’s the first time we have ever encountered that

Really disappointing We were planning on joining the wine club but didn’t since we wouldn’t be allowed at any events or tastings

3. Home2 Suites by Hilton Chicago Schaumburg (3-star hotel)

About this hotel

Among shops and eateries in a business district, this relaxed all-suite hotel is a 10-minute walk from Woodfield Mall, 14 miles from O’Hare International Airport and 27 miles from downtown Chicago.Streamlined studios offer complimentary Wi-Fi and flat-screen TVs, as well as kitchenettes, dishwashers, and living areas with sofabeds. The 1-bedroom suites add separate living rooms.Parking is free, as is a breakfast buffet served in a casual dining room. There’s also an indoor pool, a gym, and a terrace with a fire pit and BBQs. Coin-operated laundry facilities are available. Pets are welcome.

Things You Need to Know

  • 5 min drive to the Ned Brown Forest Preserve
  • Guests praised the friendly service
  • Guests praised the large rooms but some thought they were unclean
  • Guests praised the kitchenettes but some complained about the beds
  • Guests praised the restaurant
  • Guests mentioned refrigerators 10 times
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool

Feedback From Real Customers

Krystol Vee

Nice area close to several restaurants and the mall Good stay overall but in all honesty this place could use some upgrades and a good cleaning The furniture in the lobby is dirty, the carpets throughout needed to be vacuumed and the wall in the pool area DEFINITELY needs to be repaired

I also noticed lots of petsdifferent breeds Probably wouldn’t book here again

Godness Moon

our stay was pleasant the rooms are large, perhaps not very well ventilated (the windows cannot be opened) breakfast was good but not great, maybe they should add more variety in the “hot” part

overall the property offers various things, including gym and swimming pool maybe the ventilation is too noisy, (even when turned off in your room) many nights it really bothered

Roger Loeb

This is a nice place to stay, especially if you are going to be there for more than one night The suites have a separate living room, kitchenette (microwave, fridge, dishwasher) Breakfast is excellent if your schedule allows you to be up and interested in eating from 6 to 9

My rating would have been 5 stars if my shower didn’t drain slowly (I hate ankle wading in the water waiting to go down the sewer drain) Other issue, not necessarily on the hotel, was the extremely inconsiderate neighbors screaming at each other at 11pm Like normal conversation but at a volume that was just ridiculous

4. The Westin Chicago Northwest (4-star hotel)

  • Address: 400 Park Blvd, Itasca, IL 60143
  • Phone: (630) 773-4000
  • Ratings: 4.4 (2101 reviews) Very good
  • Website : The Westin Chicago Northwest
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Lakeside option for classic rooms, an indoor pool & 3 dining options, plus 31 meeting rooms.

About this hotel

Off I-290 in suburban Itasca, this refined hotel overlooks Hamilton Lakes. It’s 1.5 miles from Salt Creek Golf Club, 11.2 miles from O’Hare International Airport and 27.7 miles from the Chicago Loop.Classic rooms provide pillow-top mattresses, desks, flat-screen TVs and WiFi (fee). Some add treadmills or exercise bikes, while suites offer separate living rooms and wet bars.There’s an indoor pool and whirlpool, a 24/7 fitness center and 31 meeting rooms, plus free WiFi in the lobby. Dining options include a steakhouse, a cafe and an atrium lounge. There’s also a complimentary local shuttle and free on-site parking.

Things You Need to Know

  • Guests liked the beds
  • 5 min drive to Pirates’ Cove Children’s Theme Park
  • Guests praised the large rooms but some complained about the air conditioning
  • Guests praised the friendly service, which has a concierge
  • Guests mentioned lobbies 75 times
  • Guests praised the views
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Sanam Chakraborty

My husband and I had our multi-day Hindu wedding at the Westin Aileen was our point of contact and was great to work with! Everything went so smoothlyThe guest rooms and suites were very spacious

Unfortunately, about 50% of our guest’s rooms lost AC on Thursday and Friday, which was not ideal However, the Westin was able to give us a 50% refund on those nights which was appreciatedThe Westin was a fantastic venue for our South Asian wedding, their staff is knowledgeable and professional

Kori White

Nice suburban location about 20 minutes from the O’Hare airport Most of the eateries in the hotel are closed, I’m sure as a result of the pandemic The bistro has decent selections

Coffee shop offers standard fare Workers aren’t super helpful I ordered a coffee and fruit for almost $14 on two days No one told me they offered a combo that included the coffee, fruit, and a bagel/muffin for $8 (upgrade to specialty coffee option for like $2) I should have taken the time to read through everything but in the chaos of early morning rush, I try not to hold up the line I’ll know for return trips The hotel room I was in was OK Bed comfy Towels were a bit dingy Carpet shows signs of wear I also assume it is the byproduct of less workers due to the pandemic No daily housekeeping but that’s standard for the current times You can order service requests through the app Location is close to my office so I’m sure I’ll be returning

Sara DePew

Whenever I need to stay near Chicago, this is the hotel I choose I appreciate the quiet of the area (even with the airport nearby) and the restaurant has the best hotel breakfast The staff is friendly and helpful and there is free parking; I have always felt safe here, and have never had an issue with my vehicle

There is usually a robe in the bathroom, which is helpful to use if you are going swimming in the fitness center’s pool

5. Embassy Suites by Hilton Chicago Schaumburg Woodfield (3-star hotel)

About this hotel

This modern all-suite hotel is 3 miles from LEGOLAND Discovery Center and 4 miles from Arlington Park race track.Warmly decorated suites offer complimentary Wi-Fi, flat-screen TVs, and separate living rooms with pull-out sofas, as well as microwaves, minifridges and coffeemakers.A local shuttle is free, as are made-to-order breakfast, and a reception with light appetizers and drinks. There’s also a casual restaurant serving New Orleans-style dishes. Other amenities include a 7-story atrium with a courtyard fountain, as well as a fitness center, an indoor pool and a hot tub.

Things You Need to Know

  • 8 min drive to Legoland Discovery Center Chicago
  • Guests mentioned the service is friendly
  • Some guests complained about the air conditioning but others praised the beds
  • Some guests disliked the bathrooms
  • Guests praised the casual restaurant
  • Guests mentioned hot tubs 23 times
  • One of the few hotels in the area with a casino
  • Guests praised the pool

Feedback From Real Customers

Philly Red

My stay was 24-27 January 2022 for a business trip Since this was a slow time and not many guests at the hotel, I felt more detail should have been given to cleaning room, unless they are low on staff I had my regular cleaning wipes and felt if I had to spend the time, I did to feel comfortable then the room was not that clean

First impression is everything looks nice but cleaning is in the details Overall, the hotel is nice, in a nice location, off a main road area with eating & stores along with businesses around The only thing about the room I did not like was the bathroom To small and while sitting on the toilet, you would have to turn your legs to one side to close the door If you turned to the other side, your legs would hit the tub The first night a colleague and I had ordered something for dinner Mind you her specialty is food service She had the burger which she did not finished but she said it tasted like a package burger meat My dish was hummus with pita bread Well, the pita bread was the only thing I ate The hummus came out chunky which I had never had it ever served like that Thank goodness for the happy hour free crackers, cheese & fruit We had stayed at another Embassy Suites in Chicago area before, and that one had the bar tucked in a cove which prevented the noise from the bar Although nice, when people drink their voices tend to increase and at times folks were loud until 10 & 11pm Now breakfast was great, hot foods and could get a nice omelet made Pool area had warm water, but did not get in, but loved the exercise area, although a machine was down If I have to come back, I will have to ask for room higher up toward back and would not eat off menu

Shannon Hermanson

Don’t let the exterior fool you, this hotel is quite nice inside We did book our short stay hoping to use the hot tub, but it wasn’t filled Not a big deal, but we did utilize the pool, which was nice and warm

We got free happy hour drinks and that was a pleasant surprise! The hot breakfast set up in the morning was fabulous Hot coffee, iced coffee, made-to-order omelets, French toast, pancakes, baked goods, cereal, oatmeal, breakfast meats, eggs, juice, bread, bagels, yogurtall great options!We did have to change rooms, as our first room was next to a room full of people who also had a dognot ideal The front desk was kind enough to switch us to a room on the 5th floor and that was nice and quietThe rooms are not huge, but it was fine for our family of 4, including 2 young kids The beds were very comfortable and things seemed very clean The bathroom is small, but we only stayed overnight, so it wasn’t a big deal for usThe carpet, wallpaper and furnishings are a bit dated and worn in a few places and the hotel is not brightly lit, but overall it’s pretty nice My 6-year-old declared that staying here was “one of the best days of my life!” So, make of that what you will

Paulette Evans

I drove two hours to bring my son here to swim and shop at the mall Upon checking in I was told the pool is not working and the guy at the front desk seems to have an issue He just wasn’t nice and friendly at all

The lady was nice and pleasant Although she didn’t offer me complimentary water and offer the ladies who checked in behind me water and explained to them where the elevator and bar was I stayed here years ago and it seems to be better staffed and we’llmaintained I was gonna extend a night but no This travelagent will take her money elsewhere where the staff seems more welcoming I referred so many people here but I see things have changed quite a bit

6. Hyatt Regency Schaumburg, Chicago (4-star hotel)

About this hotel

This upscale hotel is 1 mile from the Schaumburg Convention Center, 10 miles from the Allstate Arena and 11 miles from O’Hare International Airport.Straightforward rooms come with complimentary WiFi, 42-inch flat-screen TVs and work areas. Contemporary suites add separate living and dining areas. Some offer access to a lounge with free breakfast, snacks and drinks.Amenities include an outdoor pool, plus a fitness center, a farm-to-table restaurant and a coffee/cocktails bar. There’s also a business center and meeting facilities.

Things You Need to Know

  • 14 min walk to the Ned Brown Forest Preserve
  • Guests liked the service
  • Some guests complained about the air conditioning and the kitchenettes
  • Guests mentioned the rooms are small
  • Some guests complained about the bathrooms
  • Guests liked the farm-to-table restaurant, which has a dinner buffet
  • Guests liked the lobby
  • Guests liked the bar

Feedback From Real Customers

Rohit Raghav

Very below average sort of stay Might have had a glorious past 2 decades back but, right now, this hotel sucks1

Started with pathetic staff at reception Guy did not even bother to even pretend to smile, forget about smiling and greeting Smiling and greeting was all left to me Completely untrained staff Felt like he was doing me a favor by checking me in2 Everything seems old and ‘not clean’ Showing signs of age and degradation in quality Carpet, bathroom fitouts, furniture – all worn out It is not just about old, it is about giving the feeling of not being cleaned properly for a long long time Many Marriott hotels are old too but one never gets vibe of dirty from those Electronics are all old school from 15 years back, whatever little are there3 Vending machine for water bottles did not work4 Only positive was bedding Very comfortable, crisp, and fresh And things were functional and not falling apart5 Coffee maker seemed dirty in a way that I could not gather confidence to try making oneSave your money and look elsewhere I will stop booking Hyatt hotels now onwards They have lost the plot, maybe more so in the pandemic They are struggling to run hotels when occupancy has gone up again

Carolyn Lamb

Bathroom is a bit small Room appears clean, but you’ll find cobwebs if you lookPleasant staff

Breakfast buffet is great if you get it free Otherwise, it’s $23 & change, which seems pricey for what you getThe gentlemen servers at the buffet are top notch Very attentive & remember your drink order from day to dayIf you get a coupon for the breakfast buffet, please remember GRATUITY IS NOT INCLUDED! Please tip these guys – they work hard & do a great job!

Kristen Hylton

This place…impeccable customer service from start to finish Started with me showing up too early for coffee only to have manager make the coffee instead of asking me to come back in half hour, room was warm so asked about a fan and it was delivered within 15 minutes then last day here and I have a flat tire that was resolved by Thomas the magnificent who came to my rescue with an air compressor

I never felt like I was asking for too much and every request was resolved immediately and with a smile Would recommend every day of the week! One of the best run hotels I’ve stayed in

7. The Westin Chicago North Shore (4-star hotel)

About this hotel

In the prestigious North Shore district, this polished hotel overlooking the Des Plaines River is 4 miles from the Edward L. Ryerson Conservation Area and 8 miles from Chicago Botanic Garden.Modern rooms offering river or skyline views have flat-screens, desks and WiFi (fee). Suites add separate sitting areas. Upgraded suites offer multiple balconies. Club rooms provide access to a lounge with perks such as breakfast, snacks and afternoon appetizers.There’s an upscale Italian restaurant and a bar. Other amenities include an indoor pool, a 24/7 fitness center and a spa, as well as a business center and 40,000 sq ft of event space.

Things You Need to Know

  • 6 min drive to Par-King Skill Golf
  • One of the few hotels in the area with 24-hr room service
  • Some guests complained about the kitchenettes
  • Guests liked the service
  • Guests mentioned “banquets” 15 times
  • Guests mentioned “brunch” 12 times

Feedback From Real Customers

Ava Berlin

I am updating this review as the management did such a wonderful job, and really made this a terrific stay Thank you so much for ensuring this was a wonderful trip, while visiting my daughter nearbyThe staff has been very friendly and accommodating

The room is clean and the service is more than expected The room is ample and everything is very clean and comfortable Our view is beautifulAlso the restaurant downstairs is really tasty and not too pricey The service there is lovelyThere is a Starbucks here which does make things convenient, and parking is easy with more than enough room for customers and any visiting guests

Odin Valh’alla

Loved it We came to Navy graduation, and this hotel is just close enough, without being stuck in the city Awesome staff, quick check in, great rooms with very good matresses

Everything super clean! We did come during some type of competition for cheerleading, so hotel was super busy at the lobby, but the staff still made time and helped us Super awesome crew!

marina bograd

The staff was great and space was plentifulAnd that’s itCleanliness was an issue The hotel appears worn out and neglected

Wall paper is peeling off the walls Glass doors and window appear like they haven’t been washed on weeks and floors were sticky (including the rug in the room)The space has potential to become an amazing venue Hope someone notices

8. Hyatt House Chicago/Schaumburg (3-star hotel)

About this hotel

This relaxed, extended-stay hotel off I-290 is 1 mile from Legoland Discovery Center Chicago and 2 miles from the Schaumburg Convention Center.Polished suites come with kitchens, flat-screen TVs and free Wi-Fi; some have whirlpool tubs. The 1- and 2-bedroom suites add pull-out sofas.Complimentary perks include a breakfast buffet, parking and an area shuttle. Additional amenities consist of an indoor pool, a hot tub and a sauna, plus a fitness room and a business center. There’s also a 24/7 market, a lounge and BBQ facilities. Pets are welcome for a fee.

Things You Need to Know

  • 5 min drive to the Ned Brown Forest Preserve
  • Some guests disliked the furniture but others praised the kitchenettes
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned “omelettes” 28 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Chris h

So we stayed her for 3 nights 2 rooms All 3 days there was no hot water due to a boiler issue So cold showers for everyone! As previous commenters mentioned it was definitely run down a bit

The lobby was nice and updated However the rooms were definitely dated and small I had a fridge I had to turn off because when it kicked on there were bad bearings or a loose belt or something that sounded like a dying seagull when it kicked on Oh and they only service the rooms once every 5 days That info is on their website I will say so I’ll take the the heat on that one, (was the only thing with heat during my stay) The only reason I gave it 2 starts instead of 1 was that the staff was very friendly The thing that kinda peeved me is that when I brought up hey can we get a discount on our stay you know because NO hot water all I got was a “we are sorry for the inconvenience but I can’t do that” Listen to the other reviewers and look elsewhere!

shelly b

Hotel and front desk staff were polite and amazing We requested a crib for our one year old and it was a worn out pack and play that she couldn’t even sleep on The noise from other kids running down the hallway at night, kids knocking on our door at 1 in the morning, and then drunken stumbles fighting outside our door was icing on the cake

Stay here if you don’t want any sleep

9. DoubleTree by Hilton Hotel Libertyville – Mundelein (4-star hotel)

About this hotel

This hotel clad in exposed stone and wood is a block from Highway 45 and a 5-minute drive from central Mundelein.All rooms offer leather chairs and custom-designed beds, plus flat-screen TVs, coffeemakers, minifridges and free WiFi. Suites add pull-out sofas, plus some have whirlpool tubs and kitchenettes. There’s a chic restaurant and lounge serving Pan-Asian food, fine wine and cocktails, plus a pub serving American favorites. There’s also a glass-enclosed pool and a 24/7 fitness center. Additional amenities include meeting rooms and a business center, plus a free area shuttle on weekdays.

Things You Need to Know

  • Guests praised the beds
  • Guests mentioned the rooms are clean
  • 11 min drive to Lake County Forest Preserves–General Offices
  • Guests mentioned the service is friendly
  • Guests liked “cookies”, mentioned 42 times in reviews
  • Guests praised the indoor pool
  • Guests liked the bar

Feedback From Real Customers

Esabel Jones

Went here for an Amazon interview, beautiful place Seems like an amazing place to stay I never stayed here but it would be on my bucket list

To stay at an double tree by HiltonSuper cleanA lot of parking space, an couple of restaurants and gas stations are close by

Jessica Stallings

This specific hotel itself was great Stuff happens and things break My room was almost $250 for my kids and I

This was supposed to be a special experience and memory for them as it was their first competition They are young Didn’t need to purchase a hotel room we don’t live that far but wanted them to be well rested Both AC units could not keep up with the room It happens I didn’t make a big deal about it because I work outside for the most part all year round Was still trying to make it a positive, memorable experience for my two Littles Maintenance couldn’t come till 9pm The room on both sides were close to 80 Staff and management were kind, respectful, and did what they can Hilton however, their customer service was incompetent, unprofessional, and wasted my time The hotel itself has no way to help in this situation after you leave because the advance payment was through Hilton DO NOT PAY IN ADVANCE OR THROUGH HILTON Pay Doubletree if possible

Sandra Revnell

The room was on the small side but clean Generally speaking, the décor of the hotel is both drab and dated The hotel appeared short-staffed, with only one person attending the front desk

As a result, all attempts to call the front desk were in vain – they went unanswered If you need to stay here, use the app and digital key to check-in — you will wait at the front desk for far too long to get a room key

10. Hilton Garden Inn Schaumburg (3-star hotel)

About this hotel

A 5-minute drive from the intersection of Interstate 90 and Illinois Route 53, this contemporary hotel is a 3-minute drive from upscale shopping at The Streets of Woodfield and the LEGOLAND Discovery Center Chicago.All rooms and suites offer classic decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi.A buffet or cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, a casual bar and a 24/7 market. Other amenities include a fitness center and indoor pool, plus 2 meeting rooms, a ballroom and business center.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • 4 min drive to the Ned Brown Forest Preserve
  • Some guests complained about the kitchenettes
  • Guests praised the friendly service
  • Guests mentioned hot tubs 11 times
  • Guests mentioned lobbies 21 times
  • Guests liked the indoor pool

Feedback From Real Customers

Ali Jurgens

My mom and I have stayed at this location twice, once in 2019 and again just a few weeks ago We were attending an event in the area near the airport, but choose to stay a bit further out For both stays we were able to spend each night sitting out in the lobby with our friends, chatting, enjoying drinks and catching up

We appreciate being able to take advantage of the large quiet sitting area and conference tableThe guest rooms are always clean and have high ceilings, and aren’t overstuffed with furniture, but there’s still plenty of room for two of us to spread out We didn’t have to schedule any housekeeping because we preferred privacy, but were able to acquire any supplies we needed with ease They also took note of our first floor request and were able to put the same hallway as our friends, a convenience that can’t be overlooked!The desk staff is always so courteous and accommodating I can’t remember the night manager’s name, but he was helpful and funny when giving us the extra coffee and supplies for the morning, including some extra decaf to “surprise” my mom with :)Overall we always enjoy our stay here at the Hilton Garden Inn in Schaumburg and we plan on returning in 2023 for next year’s event!

Sarah Cimarusti

Clean and easily accessible Nice person at the desk Check in was painless

Some things that underwhelmed me:1 No hot tub2 Hotels should start charging people children fees because they can make just as much if not more of a mess than a single middle aged dog3 Uncomfortable pillows4 They charge for breakfast What kind of soul-less place is this?

11. Chicago Marriott Schaumburg (4-star hotel)

About this hotel

A mile’s drive from LEGOLAND Discovery Center Chicago, this relaxed hotel is 3 miles from Schaumburg Convention Center.Warmly decorated rooms offer marble bathrooms, coffeemakers and flat-screen TVs. WiFi is available (fee). Club rooms have access to a lounge with free continental breakfast and evening appetizers. Suites add additional TVs, and separate living areas with pull-out sofas.Parking is complimentary. Other amenities include an American restaurant, a bar and a coffee shop, plus an indoor pool, a seasonal outdoor pool, a hot tub and a fitness room. There are 16 meeting rooms, plus a business center.

Things You Need to Know

  • Guests praised the rooms and the beds
  • Some guests complained about the kitchenettes
  • 4 min drive to the Ned Brown Forest Preserve
  • Guests praised the friendly service
  • Guests mentioned lobbies 40 times
  • Guests liked the fitness center
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Erin Santorella

This hotel is close to our office Hotel was clean and everyone was friendly The bed was comfortable

The bathroom is a bit small but still perfectly fine I guess if you were going to spend a good amount of time in the room then you may want a bigger space It is nice to be able to get a Starbucks in the lobby in the morning Definitely recommend if you’re looking to stay in the Schaumburg area

Jonathan Bearden

This is a nice business centered hotel All the rooms are consistently nice, clean and quiet Their manager, Linsey, is great and has taken care of our team any time any inconvenience has arisen

They just reintroduced nightly appetizers in the lounge (huge plus), breakfast is buffet is better than most, and Violet in the lounge is amazingly friendly She always makes us feel welcomed

Jennifer Ratos

Annemarie at the front desk completely made our whole night We visited an earlier hotel where the pool was closed (only reason we came, for kids to swim) and it was nowhere marked on their website They would not refund our night either

(Hyatt Place Chicago- Schaumburg) $170 loss 🤷🏼‍♀️😡😫When we walked in this Marriott, we were greeted with such a loving, positive smile from Annemarie! That turned our night around She was so kind and took great care of us with an easy check in, great pricing and great service! Thank you again, Annemarie!This girl needs a promotion!! 🥰 She’s a Keeper!

12. Lincolnshire Marriott Resort (4-star hotel)

About this hotel

Set on 175 acres of grounds with a lake, this upscale resort is 3 miles from Edward L. Ryerson Conservation Area and 11 miles from Chicago Botanic Garden.Featuring pillow-top mattresses and sofas, the understated rooms have flat-screens, Wi-Fi (fee), minifridges, and tea and coffeemakers. Some offer lake views. Club-level rooms add access to a private lounge with free breakfast and evening appetizers.Parking is complimentary. Amenities include 4 restaurants, bars, a Starbucks and a theater. There’s also a golf course, a spa and a fitness center, along with tennis courts, and indoor and outdoor pools. Event spaces include 3 outdoor pavilions.

Things You Need to Know

  • Guests liked the beds
  • 7 min drive to Didier Farms
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests mentioned “musical theatre” 42 times
  • Guests liked the fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Brittany Modi

We had the honor of planning our wedding and reception at Lincolnshire Marriott Resort What a beautiful venue and location, and the amenities offered are just so wonderful too! Our wedding had been affected by COVID, as I am sure many are/had been Kassandra, the general manager, and Christine, our wedding specialist, were so accommodating and generous with their time and resources

There are so many wonderful things I would like to share about them and how amazing they have been in this process! This has been such a whirlwind trying to figure everything out, and they have been nothing but helpful and accommodating to ensure our happiness for our special day Not only did they each reach out to us individually to see if we needed anything, but collectively as the Lincolnshire Marriott Resort Team I highly recommend this venue not only for the beautiful location and property, but also for the experience of working with such amazing staff members! From the time we walked into the front door until we left the parking lot, each member was so kind and helpful! What an amazing staff and venue for a wedding or event! Special shout out goes to Christine, she is literally one of the best human beings out there She was so gracious, kind and honest which is exactly what we neededLincolnshire Marriott, thank you for helping us out when this crazy season and circumstances has hit us all!

Austin Pilkinton

The staff are exceptionally friendly and helpful I had a room option that gave me an upgraded room since I had my wife, our son, two dogs, and myself We were up for the renaissance fair that was going on in Wisconsin

I was offered a room on the first floor with a patio which helped significantly with the dogs I really appreciate the offer, but was not informed that it was going to be smaller than the bigger room i was upgraded to As an individual who travels and stays with Marriott almost every week, i was a little disappointed in the M Club You are told that when you arrive that it will not be operating to full capacity as it would be during the week Also when we informed the front desk about there not being water, they said they would not be restocking it because it was not operating at full capacity Even the other refreshments such in the refrigerators were not stocked and maintained I have stayed at other Marriott’s with M clubs stock constantly and way better than this one was

M 1

I booked a stay in advance with a group rate for a large event that was taking place on site As I was preparing for the event I checked for my confirmation and found that I no longer had it in my email, my fault for not printing it out I contacted the resort to confirm and found they did not have a reservation in my name

I talked with multiple people both at the resort and with Marriott All were happy to book a room for $499 per night vs the original rate of $159 and would not budge on honoring the original rate It was also suggested by multiple people that if the group were to add an additional block of rooms for the event they could then honor the $159 rate While talking with the sales department at the resort about the group, the reservation and honoring the rate I was told the the resort was sold out for my dates and they would be unable to help me any further So in a matter of 30 minutes they went from having enough rooms to add to the group block to being completely sold out I also find it odd that after getting off the phone there were still many rooms available on any number of web sites

13. DoubleTree by Hilton Hotel Chicago – Arlington Heights (3-star hotel)

About this hotel

This modern suburban hotel is a 14-minute drive from O’Hare Airport and a 1-minute drive from Interstate 90. It’s 9 minutes’ drive from Arlington International Racecourse.All rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs, coffeemakers and free WiFi. Suites—some with whirlpool tubs and wet bars—add balconies and living areas.A rustic-chic restaurant serves contemporary American cuisine, plus there’s a lounge bar. There’s also an indoor pool and a fitness center. Additional amenities include 10 meeting rooms and a business center, plus free O’Hare airport shuttle and parking.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 4 min drive to the Ned Brown Forest Preserve
  • Some guests complained about the kitchenettes but others praised the beds
  • One of the few hotels in the area with room service
  • Guests praised the service, which has a concierge
  • Guests mentioned “cookies” 33 times
  • Guests mentioned microwaves 23 times

Feedback From Real Customers

Jeff Storms

Pool is cold and room isn’t heated, kids were really disappointed No hot tub either Rooms were fine but there is no mini fridge or microwave

Fire alarm went off twice at 6am, that was nice Same car twice in a row had it’s alarm going off at 7am for 15 min Only thing that actually nice was the house keepers bundled up my son’s blanket and stuffed animals in a cute manner and displayed them It was sweet So kudos to them – Edit to the review to reply to their reply It wasn’t just the noise that was the problem The hotel also decided to have the carpets shampooed at 8amyou do realize that people stay there from international flights right? There was a ton of Japanese folks there, business and flight attendants

Michelle Poston

There is no microwave in the rooms, only a fridge There’s only one microwave available for the entire hotel on the first floor in a communal area near the gym Groups of people were always gathered there, which is not the smartest thing during a world wide pandemic

I mean, it was elbow to elbow at timesSo, this hotel is not really family friendly, since you have to have a Microwave when traveling with kids If you do not need the ability to feed kids by warming foods, this is a great hotel in a great location Pet frendly, very clean, extremely comfy beds, and a great price

Zayra Sanchez

Jalessa at the front desk was amazing I’m hoping I got her name correct she worked Saturday morning Her personality was amazing as a General Manager traveling I always pay attention to the front desk and I would hire her at my property in a heart beat She was professional, customized my check-in, and remembered us throughout our whole stay

The rooms were extremely clean housekeeping did a great job

14. DoubleTree by Hilton Hotel Chicago – Schaumburg (3-star hotel)

About this hotel

This modern hotel in a North Chicago business district is 4 minutes’ drive from Interstate 290 and 1.6 miles from LEGOLAND® Discovery Center.All rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs and WiFi (fee). Suites add separate living areas with sleeper sofas.A casual all-day cafe serves American cuisine, plus there’s an evening bar. There’s also a 24/7 fitness center and indoor pool. Additional amenities include 4,600 sq ft of meeting rooms and a business center, plus a free local shuttle.

Things You Need to Know

  • The rooms have TVs
  • Some guests complained about the bathrooms
  • 5 min drive to the Ned Brown Forest Preserve
  • Guests mentioned the service is unfriendly
  • Guests mentioned “cookies” 42 times
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino

Feedback From Real Customers

V Vwj

Place is dated and the room isn’t perfect We didn’t have hot water in the morning Possibly due to everyone running their showers at the same time

That’s what I was told by front desk It was my first time experiencing this in a hotel Due to the hotel being packed, they can’t move us to another roomThe bathroom has stain and the ceiling paint bubbles up and peelingThey didn’t properly stock up on towels in the pool area Had to asked for it twice each timeThe down blanket leaked feather all over We woke up with little white feather all over our clothes and the carpetBut I’ll give props to the staffs for customer service though At least they really try and did what they can to keep everyone happy and comfortable

Sean Conley

This place is in a really good location not far from the highway, and with a grocery store and a mall right around the corner So the area has a lot to offer I wouldn’t say there were any surprises in terms of the room itself

It was nicely appointed and comfortable The breakfast however was spectacular and well worth the money (it wasn’t free) and I only interacted with two staff members, but they were both very nice and extremely helpful despite how busy they were

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